ibis Paris Gare du Nord La Fayette 10th 3 stars

Customer review rating (ALL Rating) 4.2/5 1,231 reviews

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Description

Hotel extras

  • Intimate boutique hotel with private garden

  • Cozy garden terrace

  • High-speed WIFI

  • 547 yards from Gare du Nord and Gare de l'Est

  • Close to Opéra Garnier and department stores

Our accommodation(s)

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Hotel location

ibis Paris Gare du Nord La Fayette 10th

122, rue La Fayette
75010 PARIS
France

GPS:48.878117, 2.352679

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

BAR RENDEZ-VOUS

An invitation to relax! Ideal for dining, enjoying a drink and immersing yourself in a friendly atmosphere. Whether it's for a casual meeting or for pleasure, a visit to our welcoming bar is a must.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,231 reviews

Customer review rating 0.5/5

Anthony S. Couples - Confirmed reviews ALL

The hotel room was completely unclean and full dust and marks throughout the room it wasn’t Accor standard at all Since my stay my eyes are completely puffy due to how unclean and dusty it’s not good enough and not what I’ve paid for Please can you arrange for a refund for as soon as possible

Dear Mr S., Thank you for taking the time to share your feedback, and please accept our sincere apologies for the condition of your room during your recent stay. What you describe clearly does not reflect the standards we aim to provide to our guests, and we are truly sorry for the inconvenience caused. We are particularly concerned to learn about the discomfort you experienced following your stay. Please rest assured that your comments have been shared with our housekeeping and management teams so that immediate attention can be given to these matters. We would also like to inform you that renovation and improvement works are planned in the near future in order to enhance the comfort and overall quality of our facilities. In addition, our reception team is available 24 hours a day and would have been more than happy to assist you during your stay by offering a room change or addressing any issue encountered. Please do not hesitate to contact us directly on any future visit so we can ensure a more comfortable experience. Once again, we sincerely apologize and hope to have the opportunity to restore your confidence in our hotel. Kind regards, Clément, Manager

Customer review rating 4.0/5

Gerard C. Friends - Confirmed reviews ALL

Good location, easy to walk to from Gare Du Nord station. Aldi and Monop supermarket just round the corner. Rooms were okay, quite hot and stuffy with minimal air flow. Overall a decent stay.

Hello, Thank you for taking the time to share your experience. We are delighted that you appreciated our convenient location, just a short walk from Gare du Nord and close to nearby shops. Regarding the temperature in the room, we completely understand your comment. During this mid-season period, the central air conditioning has not yet been switched on, but it should be activated very soon depending on the outdoor temperatures. We hope to have the pleasure of welcoming you again for an even more comfortable stay. Kind regards, Clément, Manager

Customer review rating 5.0/5

Leiah D. Families - Confirmed reviews ALL

All staff very friendly. Rooms were spacious, bed comfortable

Dear Leiah D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made you feel looked after and that you appreciated the spacious rooms and comfortable beds. It is our aim to provide a welcoming atmosphere for all our guests. Best regards, Clément, Manager

Customer review rating 5.0/5

H. C. H. C. Solo - Confirmed reviews ALL

I love Ibis. Basic but clean and well serviced. Breakfast starting at 6.30 is particularly welcome - most places don't start til 7. Reception staff are friendly and competent, mine was totally wonderful - working long hours but always with a smile.

Dear, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness, service, and especially the early breakfast, which we know is important for many of our guests. Your compliments regarding our reception team truly mean a lot. We will be sure to share your kind words with them—recognition like yours is a great motivation, especially during busy periods. We look forward to welcoming you again soon. Best regards, Clément, Manager

Customer review rating 3.0/5

Amrita J. Friends - Confirmed reviews ALL

The location is great, very central. Rooms are fine, clean. The walls are thin, and we couldn’t sleep the first night due to our neighbor having TV on the whole night. The phone in the room didn’t work, so I had to personally go to the reception multiple times to ask them to ask the people to turn off TV. They did offer us to move to another room but that wasn’t something we can do past 12. The hotel needs to have strict sound rules.

Dear, Thank you for your detailed feedback and for highlighting the central location as well as the cleanliness of the rooms. We are truly sorry to hear about the disturbance you experienced due to noise and the inconvenience caused by the malfunctioning phone. This is certainly not the level of comfort we aim to provide. Please be assured that your comments have been taken seriously: we are currently reviewing our procedures regarding noise management and guest communication, and steps are being taken to reinforce quiet hours and improve in-room equipment reliability. We regret that the proposed room change was not a suitable option at that time and understand how frustrating the situation must have been. Thank you again for sharing your experience. Your feedback helps us improve, and we hope to have the opportunity to offer you a much more comfortable stay in the future. Clément, Manager

Other web-users rate our hotel

  • 586 reviews 9.6/10 Location
  • 734 reviews 5.1/10 Room
  • 713 reviews 9.1/10 Service
  • 13 reviews 6.6/10 WiFi
  • 419 reviews 3.7/10 Comfort
  • 296 reviews 5.5/10 Cleanliness
  • 278 reviews 7.9/10 Breakfast
  • 50 reviews 3.8/10 Food

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