The person maning reception should know that a handicapped person should not be given room with Bathtub. I am a physically hadicapped person walking on crutches. I slipped in the bath tub after shower and hurt my shoulder.

It’s disappointing to walk away from a hotel stay resenting the money spent and the attitude of the people whose salaries you’re paying. My tiny single room was over €200 and the rack would have been €300. Then, on one of the hottest days of the year, the AC was not working for the upper floors and of course the hotel is full. The person on reception needs some more training in managing this; ‘desolee’ when looking like she means ‘tough, go away’ does not cut it.

Was charged twice for this stay because the front desk staff refused to believe I had checked in online and asked me to pay again- even when I showed them the first payment on my bank statement. Therefore, I was down €590- this was unexpected and meant I had to be very careful with my spending. The staff didn't seem to care about this and Accor customer service had to email them twice before the money was returned to me a week later. Mistakes happen but the way the hotel staff spoke to me and handled the situation left a lot to be desired. I would not recommend this hotel and will not be returning to it. The customer service staff at Accor were very helpful.

I stayed for a night while seeing Paris in June. With the location I was able to come and go from the hotel and make the most of my time. Everything I needed was available. Having breakfast included was great and I’m very grateful that my early check in was granted to I benefited from a whole 24 hours stay. The only slight fly in the ointment was I did have to wait a few hours ti use the iron and pay a desposit for it. Would stay shdin

It is a no-frills hotels like all IBIS Styles but for short visits no won't ask for more. Clean, free breakfast for everybody, and located in walking distance to many attraction like Sacre Coeur, Galeries Lafayette, Opera, Saint Lazare .. all ca. 30 minutesd walk away. You arrive at Gare de l'Est or gare du Nord, drop your bag an off you go. Metro is under the hotel, if you do not like walking.