ibis Styles Paris Gare de l'Est Château Landon 3 stars

Customer review rating (ALL Rating) 3.9/5 1,435 reviews

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Description

Hotel extras

  • 250m from Gare de l'Est (metro and trains)

  • A 10-minute walk from Gare du Nord

  • Designer hotel with a bar and large living space

  • Air-conditioned rooms with a view

  • A 5-minute walk from the Saint-Martin canal

Our accommodation(s)

Book this hotel
Room 1

Room with 1 double bed and 1 single bed. Free WIFI and bathroom with bathtub.

Max. number of persons
3
Area
From 14 / 150 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 14 / 150 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Going to Paris with co-workers or friends? Book a room with two single beds. After a day of sightseeing or meetings, connect your console to our TV with Chromecast for a great evening of movies or gaming.

Max. number of persons
2
Area
From 13 / 139 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Whether you're here on business or a solo getaway, this room has everything from a TV with Chromecast to a wheelchair-friendly bathroom. A good night's sleep's is guaranteed in our 47" wide single bed.

Max. number of persons
1
Area
From 8 / 86 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

With a double bed and two single beds, this suite is ideal for families with two kids. Planning a trip with an infant? Ask for a baby crib. Then gather the whole crew for a bite to eat in our lounge area.

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Our triple rooms with 3 single beds appeal to groups of friends for a weekend in Paris as well as companies who want to organize seminars near two major European train stations.

Max. number of persons
3
Area
From 14 / 150 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Styles Paris Gare de l'Est Château Landon

1 et 3 rue de Château Landon
75010 PARIS
France

GPS:48.878845, 2.362408

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 163 rooms
  • 5 rooms for people with reduced mobility
  • 163 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Play area
  • Foosball
  • Tourist guide for families

BAR VENDING MACHINE 

Meet up for a moment of tranquility, conviviality or creativity. Enjoy our drinks menu from the lounge's wicker chairs or the large loft space with foosball. The kids' area will keep little ones occupied.

Bar Type
BAR

Meet up for a moment of tranquility, conviviality or creativity. Enjoy our drinks menu from the lounge's wicker chairs or the large loft space with foosball. The kids' area will keep little ones occupied.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,435 reviews

Customer review rating 2.5/5

Geke L. Couples - Confirmed reviews ALL

Dear Geke L., Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel itself acceptable, but we are sorry that the neighbourhood and the condition of your room did not meet your expectations. We take your comments regarding the room and its general condition seriously. Your feedback has been shared with our team so that the necessary checks can be carried out and we can continue to improve the comfort and quality of our rooms. Regarding the neighbourhood, we understand that the surroundings may not have been to your liking, particularly in the evening. We are nevertheless sorry that this affected your overall experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Samia ibis Styles Paris Gare de l'Est Château Landon

Customer review rating 4.0/5

Ian N. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Sydney K. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Andrew W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Sarah S. Families - Confirmed reviews ALL

Dear Geke L., Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel itself acceptable, but we are sorry that the neighbourhood and the condition of your room did not meet your expectations. We take your comments regarding the room and its general condition seriously. Your feedback has been shared with our team so that the necessary checks can be carried out and we can continue to improve the comfort and quality of our rooms. Regarding the neighbourhood, we understand that the surroundings may not have been to your liking, particularly in the evening. We are nevertheless sorry that this affected your overall experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Samia ibis Styles Paris Gare de l'Est Château Landon

Customer review rating 4.0/5

Ian N. Families - Confirmed reviews ALL

Excellent

Customer review rating 3.5/5

Sydney K. Friends - Confirmed reviews ALL

Friendly workers, good location, quiet space. Rooms are a little bit outdated, breakfast could have more variation (not so big points) Little tip: Your Cheese slices are to big for a sandwich 😄🫶🏼 Best

Customer review rating 3.0/5

Andrew W. Families - Confirmed reviews ALL

No where near the 'standard and style' of other Ibis Styles we have stayed in

Customer review rating 4.5/5

Sarah S. Families - Confirmed reviews ALL

Well located, good rooms. Good breakfast, friendly staff.

Customer review rating 4.0/5

Cristin M. S. G. Families - Confirmed reviews ALL

I stayed for only one night, but my stay was very pleasant. The staff was helpful throughout, the beds were very comfortable, the breakfast was very comprehensive, and the location was excellent.

Customer review rating 3.0/5

Katarzyna E. M. K. Families - Confirmed reviews ALL

For the price we paid, it was fine. But the hotel is not clean, no drinking/bottled water in the room. Very poor breakfast, except boiled eggs, nothing warm to eat.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hi, the staff were nice and the room was clean. The air conditioning didn't work which made it very hard to sleep... especially as we had the kids. We asked for sheets, but they didn't have enough so had to use doona covers. The breakfast was really good and close to the train station which was helpful.

Customer review rating 3.5/5

Amy E. H. Couples - Confirmed reviews ALL

Very basic room in a great location - impossible to open windows because of location (literally right over train tracks) but grand if you kept the windows shut and the A/C on (though it never cooled the room down by much - it was fine). Our door seemed like it closed when you left, but did not - it stayed open unless you actually pulled it shut. The door handle on the bathroom came off but was fixed once we notified the front desk. We really enjoyed the breakfast buffet

Dear Amy, Thank you for taking the time to share your thoughts about your recent stay with us. I'm delighted to hear that you enjoyed our breakfast buffet and found our location convenient for your needs. I understand your concerns regarding the room's ventilation and the door issues you experienced. While our location provides easy access to transport, it can indeed impact how much you can open the windows. I appreciate your feedback about the air conditioning; we strive to ensure our guests are comfortable and will take your comments into consideration as we look for ways to enhance our services. Regarding the bathroom door handle, I'm glad to hear that our team was able to promptly assist you. We aim to respond quickly to maintenance issues to ensure our guests have a pleasant experience. I’ll make sure to remind our team about the importance of thoroughly checking room doors to ensure they’re secure upon departure. Thank you again for your insights, Amy. We hope to welcome you back in the future so you can enjoy even more of what we have to offer. Warm regards, Rachel M. The Management

Customer review rating 1.0/5

Anselm C. K. K. Families - Confirmed reviews ALL

Good location but no air con

Customer review rating 2.0/5

Monika B. E. Families - Confirmed reviews ALL

Poor breakfast and quality of the rooms. Had to wait for the room longer than expected.

Dear Monika B., Thank you for sharing your feedback with us. I'm truly sorry to hear about the delays you experienced during check-in and the room availability. We strive to ensure our guests enjoy a pleasant stay, and I regret that we fell short in your case. Your comments on breakfast and room quality are noted, and we’ll take them into consideration as we continue to improve our services. Best wishes, Rachel M. The Management

Customer review rating 3.0/5

Tarja R. Families - Confirmed reviews ALL

Location ok, railroad made some noise. Hot rooms. Breakfast crowded and very poorly organized.

Hi Tarja, Thanks for sharing your thoughts with us. I’m glad to hear you found our location convenient, but I'm sorry to learn that the noise and room temperatures affected your stay. We strive to provide a pleasant breakfast experience, and I appreciate your feedback about the organization during busy times. Your comments help us improve, and I hope we can welcome you back for a better experience in the future. Best regards, Rachel M. Management

Customer review rating 3.5/5

Emile T. Families - Confirmed reviews ALL

Hotel is not up to the Ibis standard we are used to. Interior is a bit run down and airconditioning in the room was terrible.

Dear Emile, Thank you for sharing your thoughts with us! I’m glad to hear you found our location convenient and comfortable. I truly appreciate your feedback regarding the interior and air conditioning. We strive to maintain our Ibis standards, and I’ll be sure to share your comments with our team to enhance the experience for our guests. I hope we can welcome you back for a more pleasant stay in the future. Warm regards, Rachel M. The Management

Customer review rating 0.5/5

Shuoqing Z. Families - Confirmed reviews ALL

Inconsistent response from reception. No communication as different reception wouldnt not agree with the their colleagues: happened 3 times. Air con didn't work. Room cards don't work despite replaced 4times. Charge 3 euro for shaver kit. The welcome drink voucher didn't load up but the reception didn't want to help. Rooms not clean. Not enough plates prepared for the breakfast buffers and plates had food stains.

Dear Shuoqing, Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience during your stay. It sounds like we missed the mark in several areas, and I can understand how frustrating that must have been. I appreciate your comments regarding the reception staff. We strive for consistency in our service, and I’ll be addressing this with our team to ensure better communication moving forward. I'm also sorry to hear about the issues with your air conditioning and room cards. It's certainly not the experience we want for our guests. As for the welcome drink voucher, I regret that it wasn’t resolved to your satisfaction; we want to ensure everyone enjoys their visit. Cleanliness is a top priority for us, and I’m sorry that we fell short during your stay. I’ll be sure to discuss your feedback about the breakfast setup with our kitchen team to improve our service. Thank you again for bringing these matters to my attention. Your feedback is invaluable in helping us enhance our guest experience. Please note that Marilotte, our Front Office Manager, will get in touch with you as soon as possible. Warm regards, Rachel M. The Management

Customer review rating 1.5/5

Ioannis D. Families - Confirmed reviews ALL

Despite requesting a room change 2 days beforehand, I was given a poor quality room (hole in wall), on the first floor facing the noisy train station with very poor furnishing in the room. My Gold Status was completely ignored, and the checkin was very poor.

Dear Ioannis D., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with your room assignment and the noise level. Our team strives to ensure all guests receive the benefits associated with their loyalty status, and we regret that this was not reflected during your visit. Your comments will be reviewed as we continually seek to improve our services. We have just credited 3000 points rewards on your account for all the inconvenients during your stay. Once again we would like to apologise. Sincerely, La réception Ibis Styles Paris Gare de l'Est Château Landon

Customer review rating 0.5/5

Vishnu K. K. Families - Confirmed reviews ALL

AC didnt work. Breakfast was poor. Staff were not kind. Room was too small.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations, particularly regarding the air conditioning, breakfast, the size of the room, and the service you received from our team. Please accept our sincere apologies for the inconveniences you experienced. This is certainly not the level of service we strive to provide. As a gesture of goodwill, we would like to refund 50% of your room rate, excluding the city tax. To process the refund, I will send you a secure link so that you can provide your bank details safely. Once we receive your banking information, we will proceed with the refund as quickly as possible. We sincerely hope you will give us another opportunity in the future to provide you with a much more pleasant experience. Kind regards, Marilotte Front Office Manager

Customer review rating 3.0/5

Diana A. M. A. R. Families - Confirmed reviews ALL

We were in Paris during the heat wave, and even though we do understand that those are not “normal” Paris conditions, the hotel was definitely not prepared for it. I was lucky enough to have A. room where the air conditioner was working but my parents didn’t have the same luck. The room was so hot, they woke up all sweaty everyday. On our last day my dad complained and the receptionist replied that they were going to try to find A. portable ac to bring to them. Never heard from them again. The breakfast is ok but the space becomes A. bit small when everyone is trying to get something to eat. It’s quite weird that there’s not any kind of uniform for the staff, at least A. t-shirt or something, otherwise they end up looking like guests. The hotel is definitely pricy for its quality but that seems to be A. Paris-problem.

Dear Diana, Thank you for taking the time to share your experience with us. I truly appreciate your feedback and I'm glad to hear that you found our location convenient. However, I’m sorry to learn about the discomfort your parents faced during their stay, especially with the heat wave affecting their room. We understand that such weather is not typical for Paris, but it’s important to us that all our guests have A. comfortable experience. I apologize for the lack of follow-up regarding the portable air conditioning unit. We strive to provide prompt assistance to our guests, and it’s disappointing to hear that we fell short in this instance. Your feedback will certainly help us review our processes to ensure we respond more effectively in similar situations in the future. Regarding breakfast, we’re always looking for ways to enhance our guests' experience, and I appreciate your comments about the dining space. We’re constantly evaluating our facilities to better accommodate our guests, especially during busy periods. As for the staff uniforms, I understand how that might make our team appear less distinguishable. During the exceptional heatwave we have allowed our staff to come in their lighter outfit. I hope you’ll give us another chance in the future. We’d love to welcome you back and provide you with A. more enjoyable stay. Best wishes, Rachel M. La Direction

Customer review rating 0.5/5

Sirinda K. Friends - Confirmed reviews ALL

I am writing to express my disappointment regarding my recent stay at ibis Styles Paris Gare de l’Est Château Landon and to formally request your assistance in investigating several serious incidents that occurred during my stay. I checked in on 24 June 2026 for a two-night stay and checked out on 26 June 2026. My friend and I stayed in Room 425. First of all, I would like to mention that I appreciated the hotel’s convenient location next to the metro station. I also appreciated being allowed to check in early for an additional fee of only €15, which was very helpful. However, there were several issues that significantly affected our experience. During our stay, the air conditioning in our room was not cooling properly. Although the room was extremely warm, I understood that Paris was experiencing unusually hot weather and assumed the air conditioning system was under heavy demand. Therefore, I chose not to make a complaint or request a room change. On the evening of 25 June at approximately 10:00 p.m., I asked the female receptionist to arrange a taxi for our airport transfer on 26 June, with pickup scheduled for 4:20 a.m. I also politely asked about the estimated fare. However, she replied that she did not know the price and that I would have to ask the taxi driver myself. Her attitude suggested that she was unhappy with my question, so I did not feel comfortable asking any further. She then confirmed that the booking had been made. On 26 June at approximately 4:10 a.m., while taking the elevator down to meet the taxi, the right-side elevator malfunctioned. It suddenly shook, became stuck, and unexpectedly travelled up to the 8th floor without us pressing any buttons. We pressed the emergency assistance button twice, but nobody responded. We then shouted for help, after which the elevator eventually returned to the 4th floor. We tried pressing the Ground Floor button again, and fortunately the elevator finally opened. Immediately after leaving the elevator, I informed the receptionist that the right-side elevator had malfunctioned and that no one had answered the emergency assistance button despite us pressing it twice. Considering this was an emergency situation, I find the lack of response extremely concerning. At that moment, the driver was already waiting inside the hotel. He confirmed with us that we were guests from Room 425, which gave us confidence that he had been arranged by the hotel. We confirmed that we were indeed from Room 425, and he stated that he was our driver. However, as we approached the vehicle, I became suspicious because the car displayed no taxi sign. For my own safety, I took a photograph of the vehicle’s registration plate, which I have attached to this email. After entering the vehicle, I also noticed that there was no taxi meter. Although I felt uncomfortable, I trusted that a reputable hotel such as yours would not arrange an unauthorised or fraudulent driver. As two female travellers alone in a foreign country at approximately 4:20 a.m., we were concerned for our personal safety and did not feel that we were in a position to question the driver. Partway through the journey, the driver demanded a fixed fare of €70. From my understanding, the official fixed fare between central Paris and the airport should generally not exceed approximately €50. Nevertheless, due to concerns for our safety, we did not argue and paid the requested €70. I am extremely disappointed by this experience. What concerns me most is not only the amount charged but also the serious safety issues involved, including: The malfunctioning elevator and the complete lack of response to the emergency assistance button. The receptionist’s unprofessional attitude. The possibility that an unauthorised or illegally operating driver was arranged through the hotel. Being placed in a situation where two female guests felt unsafe and unable to question the driver. As I am considering taking legal action against both the driver and the receptionist involved, I respectfully request your full cooperation with this matter. Specifically, I would appreciate if you could: Confirm the identity and full name of the receptionist who was on duty at approximately 10:00 p.m. on 25 June 2026. Confirm how the airport transfer was booked and through which taxi company or transport provider. Provide the name and contact details of the transport company, together with any booking records relating to our airport transfer. Confirm whether CCTV footage covering the reception area and hotel entrance during the relevant times has been preserved. Confirm whether the elevator malfunction has been recorded and investigated. I hope the hotel will treat this matter seriously and conduct a thorough internal investigation. I would appreciate your response at your earliest convenience.

Customer review rating 1.0/5

Mikaela T. D. Couples - Confirmed reviews ALL

The only reason this isn’t a 1 is because the duty manager was genuinely apologetic and arranged a refund for our final night. The room’s air conditioning was completely inadequate. We both woke up repeatedly throughout the night drenched in sweat and unable to sleep. When I raised the issue, staff advised that the room would only cool to around 7°C below the outside temperature… a pathetic excuse for conditions that were clearly unacceptable for paying guests. What was most disappointing was the lack of urgency and poor communication while we were left trying to endure it. Credit to the duty manager for making things right, but the room conditions and handling of the issue fell well below expectations.

Customer review rating 3.5/5

Nadine B. B. Business - Confirmed reviews ALL

Overall OK but thanks to a nice staff that changed my room from the train station side to the street side. Very difficult to sleep on the train station side, windows not enough isolated

Dear Nadine, Thank you for your feedback! I’m glad to hear our team was able to assist you in finding a more comfortable room. I truly appreciate your understanding regarding the noise levels; some areas can be a bit more active than others. We're always here to ensure your stay is as pleasant as possible, so please don’t hesitate to reach out anytime you need assistance. Warm regards, Rachel M. The Management

Other web-users rate our hotel

  • 1,059 reviews 9/10 Location
  • 1,475 reviews 4.7/10 Room
  • 977 reviews 7.8/10 Service
  • 13 reviews 7.6/10 WiFi
  • 885 reviews 7/10 Breakfast
  • 509 reviews 5.3/10 Cleanliness
  • 250 reviews 3.7/10 Vibe
  • 207 reviews 3/10 Amenities

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