ibis Styles Paris Gare de l'Est Château Landon 3 stars

Customer review rating (ALL Rating) 3.9/5 1,380 reviews

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1 et 3 rue de Château Landon, 75010 PARIS, France

Description

Hotel extras

  • 250m from Gare de l'Est (metro and trains)

  • A 10-minute walk from Gare du Nord

  • Designer hotel with a bar and large living space

  • Air-conditioned rooms with a view

  • A 5-minute walk from the Saint-Martin canal

Our accommodation(s)

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Hotel location

ibis Styles Paris Gare de l'Est Château Landon

1 et 3 rue de Château Landon
75010 PARIS
France

GPS:48.878845, 2.362408

Telephone
Fax +33 1 44 65 33 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR VENDING MACHINE 

Meet up for a moment of tranquility, conviviality or creativity. Enjoy our drinks menu from the lounge's wicker chairs or the large loft space with foosball. The kids' area will keep little ones occupied.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,380 reviews

Customer review rating 3.5/5

Ellie M. C. Solo - Confirmed reviews ALL

Great location close to public transport to access all areas of Paris. However there is lots of room for improvement with the furnishings of room. Breakfast was basic but adequate, overall would stay here again good value for money.

Dear Ellie, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location and easy access to public transport, making it simple to explore Paris. We also value your comments regarding the room furnishings and breakfast offering. Please rest assured that we take your suggestions seriously and will use them to continue improving our services and guest experience. We’re pleased to know you found good value in your stay and would consider staying with us again. We look forward to welcoming you back in the future. Kind regards, Carine BITA Assistante cheffe de réception – Assistant Front Office Manager ibis Styles Gare de l’Est Château Landon

Customer review rating 3.0/5

Martin H. S. Couples - Confirmed reviews ALL

This hotel was disappointing for the 3rd level of Ibis and did not offer value for money. The receptionists were a little terse at times. Our allocated room was on the 2nd floor. You could feel the vibration and hear the metro below. A plug in radiator was provided as the air con did not work and so we complained and s were moved to 5th floor. The new bedroom was much nicer but the bathroom was not! 1. The shower was in a bath with all sloping sides making washing uncomfortable. Getting in the bath was difficult and getting out especially so, even dangerous on a wet surface. Please rip out the bath and replace with a decent shower. 2. There was a lack of lighting making the room very dark. I wet shave, my wife uses contact lenses. Both activities were very difficult in the gloom. It requires a minimum of 2 more downlights, one over the sink and one in the bath / shower. 3. During this holiday we have stayed in Ibis Budget, Ibis and Ibis Styles. With one exception (Troyes I. Budget) all have a plumbing problem. The water temperature varies extremely in the shower. If you set it to a nice temperature it either gets extremely hot or very cool depending on exactly where you set it initially. This temperature variation happens about every 3 / 4 minutes making showering a lottery.... Come on Accor, it needs sorting!! On the positive side the pillows and duvet were nice and the bed very comfortable.

Dear S. Thank you for taking the time to share your detailed feedback following your stay. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences encountered. Please be assured that your comments have been taken very seriously. We regret that your initial room was impacted by noise and vibrations from the metro, as well as the issue with the air conditioning. While we are glad that we were able to offer you a room change, we are sorry that the second room, particularly the bathroom, did not provide the comfort you expected. Your remarks regarding the bathroom layout, lighting, and shower experience are very valuable. We understand how these elements can significantly affect your stay, and we will share your feedback with our management and technical teams to review possible improvements. We also apologize for the inconsistency in water temperature you experienced. This is certainly not the level of comfort we aim to provide, and your comments will help us address this issue more effectively. Regarding your interaction with our reception team, we are sorry if their attitude seemed less than welcoming, this does not reflect the level of service we strive to deliver, and we will reinforce the importance of warm and attentive customer care with our staff. We are, however, pleased to read that you appreciated the comfort of the bed, pillows, and duvet. Thank you again for your constructive feedback, which is essential in helping us improve. We hope to have the opportunity to restore your confidence during a future stay. Kind regards, Carine BITA Assistante cheffe de réception – Assistant Front Office Manager ibis Styles Gare de l’Est Château Landon

Customer review rating 4.0/5

Stanislav M. Families - Confirmed reviews ALL

Considering this is Paris, the hotel offers a good stay. The location is very convenient: a 10-minute walk from Gare du Nord and just 5 minutes from Gare de l'Est. You can reach the Louvre in 35 minutes on foot or 15 minutes by metro (Château Landon station is very close). The immediate area felt safe, though it can get a bit "sketchy" closer to the east station. There is also a small supermarket nearby. The staff were polite and welcoming. Our room was on the top floor; it could use some cosmetic touch-ups, but it was comfortable enough for a few days with a small family. Aside from typical city noise, we had no issues. The room featured a bathtub, Smart TV, and satisfactory Wi-Fi. Breakfast was a "cold" buffet (the only hot option being boiled eggs), but it was quite good: fresh pastries, cold cuts, cheese, cereal, and some fruits/veggies, along with decent machine coffee. Overall, we were very satisfied with our stay.

Dear M., Thank you very much for sharing your positive experience. We are delighted to read that you enjoyed your stay with us and that our convenient location, close to major stations and public transport, made it easy for you to explore the city. It is also a pleasure to know that you felt comfortable and safe in the surrounding area. Your kind words about our team are greatly appreciated, and we are glad that you found them polite and welcoming. We are equally pleased that your room met your needs and that you were able to enjoy its comfort and amenities during your family stay. We are happy that you appreciated the quality and variety of our breakfast, as well as the overall value of your experience. We look forward to welcoming you and your family again in the future. Kind regards, Carine BITA Assistante cheffe de réception – Assistant Front Office Manager ibis Styles Gare de l’Est Château Landon

Customer review rating 1.5/5

Andrew J. M. Families - Confirmed reviews ALL

The room didn't look like the pictures on the website, it was dirty in so many places. Very disappointed and wouldn't stay here again

Dear Mr. M., Thank you for sharing your feedback regarding your recent stay. I sincerely regret that the condition of your room did not meet your expectations or align with the representations on our website. Cleanliness is a priority for us, and I assure you that your comments will be reviewed with our housekeeping team to enhance our standards. We appreciate your input as it helps us to improve our services. Sincerely, R.M. La Direction

Customer review rating 5.0/5

Jakob A. Families - Confirmed reviews ALL

The staff were friendly and multilingual. We were able to keep our bags there before we checked in and after we checked out. The room was nice.

Dear Jakob A., Thank you for sharing your positive experience at ibis Styles Paris Gare de l'Est Château Landon. We are delighted to hear that our friendly and multilingual staff contributed to your enjoyable stay. It is also wonderful to know that our luggage storage service was convenient for you. We appreciate your kind remarks regarding the room and hope to welcome you back in the future. Best regards, R.M. La Direction

Other web-users rate our hotel

  • 1,055 reviews 9.1/10 Location
  • 1,448 reviews 4.7/10 Room
  • 941 reviews 7.7/10 Service
  • 10 reviews 9.2/10 WiFi
  • 877 reviews 7.1/10 Breakfast
  • 506 reviews 5.2/10 Cleanliness
  • 223 reviews 4.1/10 Vibe
  • 207 reviews 5.1/10 Food

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