ibis Paris Gare du Nord TGV Hotel 3 stars

Customer review rating 4.1/5 2,681 reviews

ibis Paris Gare du Nord TGV
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Hotel extras

  • Reopening on Monday, May 25, safely. We look forward to seeing you!

  • 30 meters from Gare du Nord (TGV, Thalys, Eurostar)

  • Direct access to Roissy CDG Airport, and Villepinte Exhibition Park

  • Direct access to the Stade de France

  • Family triple rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Paris Gare du Nord TGV

31 33 Rue De Saint Quentin
75010
paris
france

Tel: +33148780292

Fax: (+33)1/45268831

Contact email

Check-in from 12h00

Check out up to 12h00

  • Ligne 38 :  38 Gare du Nord

  • Ligne 39 :  39 Gare du Nord

  • Ligne 42 :  42 Gare du Nord

  • Ligne 43 :  43 Gare du Nord

  • Ligne 46 :  46 Gare du Nord

  • Ligne 4 :  4 Gare du Nord

  • Ligne 5 :  5 Gare du Nord

  • RER B :  B Gare du Nord TGV

  • RER D :  RER D Gare du Nord

  • RER K :  K Gare du Nord

  • By plane

    PARIS C DE GAULLE At 27.5km / 17.09 miles

  • By plane

    PARIS ORLY At 40km / 24.85 miles

  • By train

    GARE DE L'EST At 1km / 0.62 miles

  • By train

    GARE DU NORD At 0.2km / 0.12 miles

  • By train

    GARE DU NORD At 0.2km / 0.12 miles

GPS :48.879208, 2.355783

Our accommodations

Standard Room with one single bed

  • Max. number of persons: 1
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • TV room service ordering

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • TV room service ordering

Standard Room with two single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • TV room service ordering

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • TV room service ordering
Rooms

Our restaurants and bars

BAR

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink... It's what you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Paris Gare du Nord TGV

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,681 reviews

tripadvisor

TripAdvisor Rating 3.5/5

974 reviews

Friendly staff, nice,clean hotels stayed for 2 nights and the room was clean and comfortable.

Customer review rating 4.1/5

Marie-francoise T. Friends - 21/03/2020 Confirmed reviews ALL

We stayed for 2 nights in a clean and comfortable room with a lovely bathroom.

Dear Madame T., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. It was a pleasure to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edll - Reception

Ideal location for Gare du Nord, good hotel staff

Customer review rating 4.1/5

Ireta Couples - 17/03/2020 Confirmed reviews ALL

Hotel location and staff were good. Room had an awful smell (this lines up with other online reviews made in January 2020, which shows nothing has been done to deal with the reason behind awful smell). Soiled carpet in the room (near radiator - old leak that was never cleaned). Toilet paper holder had thick ring of dust. Breakfast was reasonable. Would only stay at this hotel again if urgently required.

Dear Madame P. , Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We often clear the carpet in our hotel , we have our service which deal with this . Do not worry we really take care about the hygiene . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edell - Reception

Convenient location

Customer review rating 4.1/5

Ian M. Couples - 15/03/2020 Confirmed reviews ALL

Convenient for the Gare du Nord either arriving or departing. Comfortable and modern hotel offering good value for money. Pleasant and friendly staff

Dear Mr Ian , Thank you for the great review of our hotel!Our location is indeed usefull for your trip and connection to visit paris. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edell - Reception

Good stay

Customer review rating 4.1/5

Audrey Business - 01/03/2020 Confirmed reviews ALL

Cool hotel in a convenient location. The employees were kind and polite, the breakfast was delicious, and the room super spacious and comfortable.

Dear Audrey , Thank you for the great review of our hotel! My colleague is thankful , it was a pleasure for him to take care of you . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edell - Reception

Friendly staff, clean room, generous breakfast

Customer review rating 4.1/5

Carol S. Families - 20/02/2020 Confirmed reviews ALL

The staff were all professional and helpful. The room was clean and tidy. The breakfast was varied and generous. A hand towel in the bathroom would have been appreciated - in addition to the bath towels.

Dear CAROL S., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Réception

Well located between Gare du Nord and Gare de l'Est (I was using both stations).

Customer review rating 4.1/5

- Solo - 09/02/2020 Confirmed reviews ALL

Helpful staff at reception. Very impressed by the catering staff at breakfast. Room was clean. Sound of the metro in a first-floor room was a little unfortunate. Second stay on top floor was much quieter.

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed rooms at the top floor are more quiet , or we have other rooms at the other side of the hotel but not always available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edell - Reception

Convenient

Customer review rating 4.1/5

A.j.t Friends - 04/02/2020 Confirmed reviews ALL

Located in a busy area.Staff were helpful and friendly. The room was small but big enough for a short stay. Good modern shower with plenty of hot water. The beds were comfortable and the room was clean. There was a good breakfast available until 10am.

Dear Anthony T. We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Edell - Reception
Customer review rating 4.1/5

Ajp Friends - 04/02/2020 Confirmed reviews ALL

Convenient, efficient and welcoming

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I really enjoy your compliment , it was a pleasure to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edell - Reception

Quiet , clean and well situated hotel . Very friendly personnel .

Customer review rating 4.1/5

B. Business - 19/01/2020 Confirmed reviews ALL

İ spent one quiet night . The person at the desk was very welcomming and smiling . So was the person in charge at the breakfast .

Dear Mr B. , We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edell - Reception

One night stop

TripAdvisor rating 3.5/5

davjan2015 Couples - 17/01/2020 TripAdvisor review

Very basic hotel - 5th floor room ,noisy as window would not shut properly, very small and one lift. Alarm call booked for 6:00 did not happen. Plus point close to gare de Nord. Free breakfast not experienced as no time

Dear Davjan2015 , Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Customer review rating 4.1/5

Traveller Couples - 16/01/2020 Confirmed reviews ALL

Good position, comfortable bed, very clean, lovely staff on reception- soap dispenser in shower empty

Dear NIKKI K., C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Merci d'avoir pris le temps de nous parler de votre expérience à l'ibis Paris Gare du Nord TGV. Je suis désolé que votre expérience n'ait pas répondu à toutes vos attentes; permettez-moi de vous présenter mes plus sincères excuses. Vos commentaires sont très importants pour nous. Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et éviter que cela ne se reproduise. Nous apprécions que vous partagiez vos préoccupations et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un proche avenir. Cordialement Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Omar RECEPTION

we enjoyed everything the hotel had to offer

Customer review rating 4.1/5

Anonymous Solo - 16/01/2020 Confirmed reviews ALL

comfortable but noisy outside

Dear CHRISTINA D., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, OMAR RECEPTION

Great staff and breakfast

Customer review rating 4.1/5

Linda P. Couples - 15/01/2020 Confirmed reviews ALL

Location worked for us and we felt well cared for

Dear LINDA P., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles omar/ reception

Only good thing about the hotel is Charles, the guy at the reception

TripAdvisor rating 3.5/5

AK4756 Family - 14/01/2020 TripAdvisor review

Old hotel. Bad rooms, really needs an upgrade. Old beds and old pillows. The rooms stink of foul smell. Cleaning staff has major attitude. Didn’t try breakfast this time so can’t comment. Some of the nights they appoint new staff at reception who have no idea what to do. Charles at the reception is the only saving grace who tries his best to keep helping everyone in the best way he can. Good job Charles, the African guy.

Dear AK756 Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our beds and pillows were chose by Accor Hotel , they chose the best for our guest . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We shared your compliment with Charles , he really appreciated and thanks you . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Friendly hotel at a perfect location

TripAdvisor rating 3.5/5

araldd Friends getaway - 11/01/2020 TripAdvisor review

We stayed at this hotel many times bfeore. Why? It's a great hotel with nice clean rooms with good breakfast in the morning and very friendly staff. It's located just across Gare du Nord so you don't have to go far to drop off your bags when you arrive by train. It'all so has metroline 4 and 5 at Gare du North so what more do you need?

Thank you Araldd for this valuable review. We hope your next stay will be as pleasant as the previous one. Again thank you see you soon

Decent stay

Customer review rating 4.1/5

Rorke M. S. Couples - 09/01/2020 Confirmed reviews ALL

The stay was alright but due to the strange smell in the room and all the noise in the road, it lost a few points.

Dear RORKE MACLEOD S., Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles - Deputy Manager
Customer review rating 4.1/5

Melissa Families - 06/01/2020 Confirmed reviews ALL

We had a comfortable stay in Paris because of the convenience we experienced at Ibis Paris Gare du Nord TGV.

Dear Madame Melissa , We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon ! Edell - Reception

Overcharged fare from the transport that hotel reserved for me, which is not in our first condition.

Customer review rating 4.1/5

Viriya P. Couples - 05/01/2020 Confirmed reviews ALL

I feel very bad with the service here. Firstly, I was impressed to choose the IBIS to my second stay as I did two years ago. However, I was mistreated from here; overcharged fare because of the hotel reservation (firstly we accepted 36 euros but finally we were charged 133 euros when we sent e-mail to ask this, the hotel ignored by not answering me my questions up to now) (Since the happening incident, the staff accepted to do the refund for my pre-paid 133 euros , but now they don’t even contact me) my lost or forgot bag (the hotel told me they would contact the taxi company they reserved and the taxi would bring my bag to the hotel on Jan 4 and they will inform me but now they didn’t even answer my e-mail) I hope my comment will be valuable for anyone who reads this , and solve the problem as I am an important customer during my stay so that I can choose IBis as option no matter where I travel.

Dear SASIWIMOL SUHKO - VIRIYA P., Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. As agreed with you a few days ago, the luggage you forget inside the cab have been ship to your address and the taxi fees refunded. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Charles - Deputy manager

Met expectations

Customer review rating 4.1/5

Matt Solo - 03/01/2020 Confirmed reviews ALL

Ibis has everything as advertised and no nasty surprises. Staff was friendly and the room was in an overall good condition. Excellent location for transport.

Dear MATTHEW C., We very much appreciate your comments regarding your stay at the ibis Paris Gare du Nord TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Adjoint de direction / Deputy Manager
Customer review rating 4.1/5

T. L. M. Families - 30/12/2019 Confirmed reviews ALL

I booked a room for 3 including M. husband, M. daughter and myself, one night check in 28 Dec 2019 and check out 29 Dec 2019. When we arrived, the receptionist told us there is no room for 3 available due to booking system error. He gave us two single rooms (406 and 402) instead. Though we were not comfortable to split into 2 rooms, we had no choice. We brought in our luggages to room 406 and opened the door 402, we was shocked as the room was then occupied. Imagine if we let M. daughter to check in the room on herself?? We went down and talked to the receptionist about the situation. We finally got other room but the whole experience was really bad.

Dear M. LE T., Thank you for taking the time to tell us about your experience at the ibis Paris Gare du Nord TGV. We apologize for the misadventure for 2 rooms instead of one we understand your reaction that's why we try to do all our best to give you rooms on the same floor . However for the second night it was not reserved and you didn't confirm with the reception when we asked about the payment and if you want to stay in the same room or no. That's why without your confirmation we sell the room who was not under any reservation . Thank you for your understanding we hope to see you for your next trip in Paris to provide you a better room and service. Edell - Réception
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