ibis Paris Gare de L'Est 10ème 3 stars

Customer review rating (ALL Rating) 4.4/5 729 reviews

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Description

Hotel extras

  • Family rooms for 3 to 4 people

  • The hotel is 110 yards from Gare de l'Est and 7 minutes from Gare du Nord

  • The hotel is certified GREEN KEY

  • 3 fully equipped meeting room

  • Breakfast available from 4:30 a.m.

Our accommodation(s)

Hotel location

ibis Paris Gare de L'Est 10ème

5 Rue Saint Laurent
75010 PARIS
France

GPS:48.875226, 2.358467

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  729 reviews

TripAdvisor Rating  3.1/5  152 reviews

Customer review rating 3.0/5

Jordan B. Solo - Confirmed reviews ALL

The hotel is well located next to Gare de l’Est and a short walk away from Chatelet. The room is quite small and was quite cold so I had to use a portable heater that came with the room. It was either way too hot or too cold in the room. The cleaning team didn’t understand the door signs to clean the room so mine only got cleaned once over a 4 day period (I wanted it cleaned every day). The breakfast is probably the worst part - I paid for it with the room but only went once, the options were poor and it wasn’t good. Overall the hotel is fine, the staff is nice but it doesn’t feel like great value for money.

Dear Mister B., Thank you for taking the time to share your feedback regarding your recent stay at ibis Paris Gare de L'Est 10ème. We appreciate your kind words about our location and our staff, as we strive to provide a welcoming environment for all our guests. I understand your concerns regarding the room temperature and the cleaning service. Our team aims to ensure that all rooms are maintained to our standards, and I regret that your requests were not met during your stay. We appreciate your input regarding the breakfast options, as guest satisfaction is essential to us, and we continually seek to improve our offerings based on feedback. Your comments are valuable, and we will take them into consideration as we work to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay. Best regards, Erasmo Massong Deputy Manager

Customer review rating 5.0/5

Francis D. Couples - Confirmed reviews ALL

Personnel et service très correct

Cher Monsieur D., Nous vous remercions pour vos commentaires positifs concernant notre accueil chaleureux et la qualité du service. Votre satisfaction est notre priorité et nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Cordialement, Erasmo Massong Adjoint de direction

Customer review rating 4.0/5

Kevin C. Families - Confirmed reviews ALL

Good location, pity that the lift was out of order. Good breakfast with lots of options.

Dear Mr C., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and breakfast options. We apologize for the inconvenience caused by the lift being out of order and appreciate your understanding. Goodbye, Erasmo Massong Deputy Manager

Customer review rating 3.5/5

Kyle F. Families - Confirmed reviews ALL

More towels and more electrical outlets that aren't hard to find

Dear Miss F., Thank you for your feedback. We appreciate your comments regarding the availability of towels and electrical outlets. Your observations are valuable in helping us enhance our guest experience. Goodbye and best regards, Erasmo Massong Deputy Manager

Customer review rating 1.5/5

Bilal B. Solo - Confirmed reviews ALL

Whenever I flush the sewer smell was coming from the toilet

Dear Bilal, Thank you for sharing your feedback regarding your recent experience. We sincerely apologize for the discomfort caused by the odor in your bathroom. Your comments are important to us, and we will ensure that they are addressed appropriately. Goodbye and best regards, Erasmo Massong Deputy Manager

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Other web-users rate our hotel

  • 370 reviews 9.6/10 Location
  • 440 reviews 6.7/10 Room
  • 495 reviews 9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 276 reviews 6.3/10 Comfort
  • 192 reviews 7.9/10 Cleanliness
  • 165 reviews 7.6/10 Breakfast
  • 140 reviews 2.2/10 Amenities

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