Ibis Paris Gare de l'Est 10ème 3 stars

Customer review rating (ALL Rating) 4.2/5 471 reviews

Best price
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Ibis Paris Gare de l'Est 10ème - Image 1
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Ibis Paris Gare de l'Est 10ème - Image 3
Ibis Paris Gare de l'Est 10ème - Image 4
5 Rue Saint Laurent, 75010 PARIS, France

Description

Hotel extras

  • Family rooms for 3 to 4 people

  • City center hotel 100m from Gare de l'Est and 7 minutes from Gare du Nord

  • Free luggage storage

  • 3 fully equipped meeting room

  • Breakfast available from 4:30 a.m.

Our accommodation(s)

Hotel location

Ibis Paris Gare de l'Est 10ème

5 Rue Saint Laurent
75010 PARIS
France

GPS:48.875226, 2.358467

Telephone
Fax +33 1 44 53 02 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  471 reviews

TripAdvisor Rating  3.0/5  147 reviews

Do not have a room close to the lift

Customer review rating 3.5/5

L. Business - Confirmed reviews ALL

Two problems A one-off problem, which I hope doesn't happen every night, and a real recurring problem. The one-off problem is the noise of people in the common areas of the hotel. The room doors are poorly soundproofed and jet-lagged tourists talk loudly in the corridors at night. And I'm not talking about the fire alarm that went off at 1.40am for 6 minutes to wake you up in the middle of the night (no apology from reception the next day when you checked out). The recurring problem is the maintenance of the lift: the guide rails squeak between the 1st and 2nd floors. It's unbearable for your ears each time you go up and down. Frankly, it's not normal. And it's annoying when you sound like a Martian at reception in the morning, announcing the problem even though we can hear the noise. Don't choose a room close to the lift or near the street. Easier said than done if no vacancy.

Dear OLIVIER L., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Very well located

Customer review rating 5.0/5

James B. Couples - Confirmed reviews ALL

The hotel was lovely and the staff were very courteous and patient with my lack of French, they provided everything I could need and I have no complaints at all with the room

Dear JAMES B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Perfect stay in Paris

Customer review rating 5.0/5

Kevin G. Families - Confirmed reviews ALL

Very neat rooms, very good breakfast and very nice workers.

Dear KEVIN G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Well located

Customer review rating 5.0/5

Abou K. Couples - Confirmed reviews ALL

Very welcoming staff. Friendly and patient. The hotel is clean, and the room was as nice as described. The staff was very helpful and friendly.

Checked into an uncleaned occupied room.

Customer review rating 1.0/5

Sherryl R. Families - Confirmed reviews ALL

This was a surprise tip for my family to visit the Louvre. We booked friends and family heartist booking an arrived at the hotel past 23.30( hotel inform of late check in prior to arrival), We we were checked in the booked hotel but offered a room in another hotel accross the street, which was fine. Upon entering the room, we found that is was uncleaned with unmade bed, used towels on the bathroom floor, and rubbish from previously stayed guest still in room. We proceeded to recpetion to inform them . The only explaiantion given is that we were givn the biggest room available for a family which is not usually sold to guests and ocupied by the hotel manager. No other form of apology, a welcome drinketc was offered. Upon enquiring we were told that the receptionist would seek approval from the manager in the morning offer a discout on the room, and/or to include breakfast . There was no follow up the next morning and we felt awkward to insist further. Having worked for Accor in the UK for 14 years and stayed a few hotels across Europe , I was particularly disappointed and embarrased to my family as we have always treated our fellow heartist colleagues with the same passion as we do with our guests. going over and above to make their stay pleasant and comfortable. The only positives I can add is that the lovely gentleman on duty, ofered to clean the room, while we walked the streets to find a place to eat past midnight, and that the hotel's saving grace is perhaps the location close to the main train stations.

Dear SHERRYL R., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

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Other web-users rate our hotel

  • 298 reviews 9.7/10 Location
  • 402 reviews 6.3/10 Room
  • 371 reviews 8.6/10 Service
  • 10 reviews 4.8/10 WiFi
  • 164 reviews 6.8/10 Breakfast
  • 156 reviews 7.1/10 Cleanliness
  • 102 reviews 2.1/10 Amenities
  • 65 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.