Ibis Paris Gare de l'Est 10ème 3 stars

Customer review rating (ALL Rating) 4.2/5 446 reviews

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Description

Hotel extras

  • Family rooms for 3 to 4 people

  • City center hotel 100m from Gare de l'Est and 7 minutes from Gare du Nord

  • Free luggage storage

  • 3 fully equipped meeting room

  • Breakfast available from 4:30 a.m.

Our accommodation(s)

Hotel location

Ibis Paris Gare de l'Est 10ème

5 Rue Saint Laurent
75010 PARIS
France

GPS:48.875226, 2.358467

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  446 reviews

TripAdvisor Rating  3.0/5  138 reviews

Basic hotel

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The staff were very friendly and helpful. I had booked two rooms for my family but in the room I stayed in the inside lock was broken and the air con did not work. The lift at the back of the hotel is very small. Breakfast was disappointing - not worth the €12.90 per person per day that I paid.

Dear MEI-KENG A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Very good location and comfortable rooms.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good location and comfortable rooms.

Dear EDISON B M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Well Located, Good breakfast selection

Customer review rating 4.0/5

Geraldine Friends - Confirmed reviews ALL

Very pleasant, happy to go back

Dear GERALDINE R., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Bad customer service

Customer review rating 2.0/5

Amy Families - Confirmed reviews ALL

Quiet hotel, comfortable bed but customer service is terrible. I left an item of clothing behind and emailed the hotel to see if it was handed in so that I could collect it but all my emails have been ignored.

Dear AMYE T., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Enjoyed stay

Customer review rating 4.5/5

Josephine Couples - Confirmed reviews ALL

Staff were very helpful and friendly. Breakfast was amazing.

Dear JOSEPHINE A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

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Other web-users rate our hotel

  • 300 reviews 9.5/10 Location
  • 417 reviews 6.5/10 Room
  • 351 reviews 8.5/10 Service
  • 14 reviews 6.1/10 WiFi
  • 170 reviews 6.7/10 Breakfast
  • 156 reviews 6.8/10 Cleanliness
  • 113 reviews 2/10 Amenities
  • 75 reviews 5.4/10 Value

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