ibis Paris Gare de l'Est TGV

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ibis Paris Gare de l'Est TGV

Customer review rating (ALL Rating) 4.2/5 602 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE

  • On a quiet street 2 min. from Gare de l'Est and 8 min. from Gare du Nord.

  • Meal trays for breakfast, lunch and dinner.

  • Adjoining family rooms that can accommodate up to 6 people

  • 3 metro lines and 10 bus lines serving all of Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Paris Gare de l'Est TGV

6, Rue St Laurent
75010 PARIS
France

Telephone +33 1 40 38 05 05

Fax +33 1 42 05 71 16

Contact email

  • COURS VINCENNES/GARE ST LAZARE:  26 CHATEAU LANDON

  • GARE DE L EST/ETOILE:  31 GARE DE L EST

  • GARE DE L EST/PORTE DE VERSAILLE:  39 GARE DE L EST

  • GARE DE L EST/ROISSY:  350 GARE DE L EST

  • GARE DE L EST/TROCADERO:  30 GARE DE L EST

  • GARE DE LYON/MAIRIE AUBERVILLIER:  65 GARE DE L EST

  • PORTE D AUTEUIL/GARE DE L EST:  32 GARE DE L EST

  • BOBIGNY P.PICASSO/PLACE ITALIE:  5 GARE DE L'EST

  • PTE D'ORLEANS/PTE CLIGNANCOURT:  4 GARE DE L'EST

  • VILLEJUIF/LA COURNEUVE:  7 GARE DE L'EST

  • GARE ST LAZARE/VILLIER SUR MARNE:  EOLE / E MAGENTA

  • ORLY/CRETEIL:  D GARE DU NORD

  • ROISSY/ST REMY LES CHEVREUSE:  B GARE DU NORD

  • By plane

    PARIS ORLY At 25km / 15 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15 miles

  • By car

    A1 PORTE DE LA CHAPELLE At 5km / 3 miles

  • By car

    A3 PORTE DE BAGNOLET At 5km / 3 miles

  • By car

    A4 PORTE DE BERCY At 8km / 4 miles

  • By train

    GARE AUSTERLITZ At 5km / 3 miles

  • By train

    GARE DE L EST At 0km / 0 miles

  • By train

    GARE DE LYON At 5km / 3 miles

  • By train

    GARE DU NORD At 0km / 0 miles

  • By train

    GARE MONTPARNASSE At 6km / 3 miles

  • By train

    GARE NORD At 0km / 0 miles

  • By train

    GARE ST LAZARE At 4km / 2 miles

GPS:48.875439, 2.358455

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Paris Gare de l'Est TGV

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  602 reviews

TripAdvisor Rating  3.5/5  1,170 reviews

Good stay

Customer review rating 5.0/5

Bruno Solo - Confirmed reviews ALL

Very satisfied. Excellent service provided. The staff were very helpful and friendly.

Dear BRUNO L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Great location and room size

Customer review rating 4.5/5

Daniel Families - Confirmed reviews ALL

Excellent, decent sized room for Paris, it was very quiet and very lovely and helpful staff at reception, will defo be staying here again in the future

Dear DANIEL B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Good location

Customer review rating 4.0/5

Stu M. Families - Confirmed reviews ALL

Friendly staff, good location for Eurostar, Metro and walking to central Paris. Left luggage facility. Single, very slow, lift.

Dear STU M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTRICE/ IBIS PARIS GARE DE L'EST TGV

perfect location,

Customer review rating 5.0/5

Josephine D. Solo - Confirmed reviews ALL

great and fantastic staff

Dear JOSEPHINE D., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Great location and a friendly team

Customer review rating 5.0/5

Barry H. Friends - Confirmed reviews ALL

Impeccable room again and a very friendly team. It was another great weekend despite France beating Ireland!

Dear BARRY H., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Customer review rating 2.5/5

Beatriz C. Business - Confirmed reviews ALL

Very cold

Dear BEATRIZ C., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Great location and a friendly team.

Customer review rating 4.0/5

Barry H. Friends - Confirmed reviews ALL

Ideal hotel for rugby weekend.

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de l'Est TGV. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Chantal PECOU/ DIRECTRICE/ IBIS PARIS GARE DE L'EST TGV

convenient Location with amenities

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I liked the location and the surrounding shops and restaurants. Also the staff are friendly and helpful. The hotel has one lift and different levels on the same floor which cause some difficulties with luggage.

Dear NABIL R., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/DIRECTRICE/ IBIS PARIS GARE DE L'EST TGV

Poor standard of hotel

Customer review rating 1.0/5

C. Families - Confirmed reviews ALL

The check in process was ok but as we approached our room there was a strong smell of cigarettes. Our room was tucked away & very basic and dated (the walls looked like external ones) It was very dark with only small windows which looked out to other building so no natural light. No plug sockets except for an adapter on the desk. The room didn’t have any tea & coffee making facilities & not even a do not disturb sign for the door - housekeeping tried to come into our room on two occasions. No security bolt on the door. At check out the left luggage service involved taking the luggage down some steps yourself to a dingy back room. We were so glad it was only a one night stay and pleased to leave. We thought with choosing Ibis it would have a certain standard but sadly not. We felt unable to complain due to the language barrier.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Chantal PECOU/ DIRECTOR/ IBIS PARIS GARE DE L'EST TGV

Always a good stay. Not my first time, not my last !

Customer review rating 4.0/5

Alain L. R. Solo - Confirmed reviews ALL

I wished to stay in a room on the upper floors, and after a little time waiting even though I had requested this online prior to my arrival, I was given a nice room on the 6th floor.

Dear ALAIN L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. Thank you very much for your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

great!

Customer review rating 5.0/5

Anne M. Families - Confirmed reviews ALL

great!

Dear JOSEPH M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Very good stay!

Customer review rating 5.0/5

Yacine Solo - Confirmed reviews ALL

Very friendly and professionnel staff. Both at reception and cleaning service. Clean room, large window. Perfectly located. I’ll definitely book again.

Dear YACINE R., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Room too small, small window

Dear ERNESTO C., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Well located between 2 stations

Customer review rating 4.0/5

Valerie Families - Confirmed reviews ALL

Professional staff. Small but cosy room. Good mattress and thick shelter perfect for a good night sleep. Well balanced breakfast.

Dear VALERIE S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Great location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Always a good choice. Great location, quiet. Helpful staff. Nice breakfast. Clean room. Comfortable beds. Needs a bit of maintenance: bathroom fan ran non-stop. A/C didn’t work at all. Baggage room in basement smells moldy & damp.

Dear GURDON S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have taken your comments into account and thank you. They are important to us because they allow us to improve ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaïza

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Reservation made on the basis that this hotel had a car park, as indicated on the Accor website, which was an important criteria for me for this trip. The hotel did not have a car park. Had I known this before, I would have made another reservation.

Dear PAUL M., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry if you don't found right information in our websibe there is the mention " public parking" near. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maêva - FRONT OFFCICE MANAGER

All good except now water bottles

TripAdvisor rating 4.0/5

TravelPM81 Couples - TripAdvisor review

The hotel, the staff were all great. But it was disappointing that no complimentary water bottles were not given. When asked the reception said they don't give! Specially on the hot summer days, water would have been much appreciated

Hotel Ibis Paris gare de L'est TGV

TripAdvisor rating 4.0/5

BackPacker57294 Families - TripAdvisor review

Good hotel located in a quiet street, 3 mins walk from metro line 4 and 6 mins walk from gare de L'est-We came by Eurostar and Gare du Nord is only 1 stop after on metro line 4- Welcoming, friendly and helpful 24 hours front desk Reception- Easy to check in and out. we checked out at 9am and left our luggage in the storage room and came back to collect them before leaving for Eurostar. Nice room with electric blind and comfy twin beds and aircon. Nice bathroom with shower. it would have been great if we had a mini fridge! Opposite hotel, is a small friendly chinese restaurant with authentic delicious chinese food at affordable price! We recommend it! Not far from the hotel, there is a grocery shop, McDonald and a few coffee places.

Rude staff

TripAdvisor rating 3.0/5

Samuel D Families - TripAdvisor review

The room was ok. Nothing to brag about but close to the airport and just a place to sleep. The staff are very rude and seem to hate their jobs or their life, maybe both??? I would recommend this hotel if you just need a place to sleep and don't expect much, especially from the staff.

Good location

TripAdvisor rating 2.0/5

chiara489 Couples - TripAdvisor review

Staff was not friendly when we arrived in the evening the reception gave us the key room and that’s, small room, in the bathroom the floor surface was not completely covered by tiles. Good location, close the station and underground.

Dear Chiara, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards,

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