ibis Paris Gare de l'Est TGV

ibis Paris Gare de l'Est TGV

Customer review rating (ALL Rating) 4.2/5 660 reviews

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Hotel extras

  • Certified ALLSAFE

  • On a quiet street 2 min. from Gare de l'Est and 8 min. from Gare du Nord.

  • Meal trays for breakfast, lunch and dinner.

  • Adjoining family rooms that can accommodate up to 6 people

  • 3 metro lines and 10 bus lines serving all of Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Paris Gare de l'Est TGV

6, Rue St Laurent
75010 PARIS
France

GPS:48.875439, 2.358455

Telephone +33 1 40 38 05 05

Fax +33 1 42 05 71 16

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  660 reviews

TripAdvisor Rating  3.5/5  1,172 reviews

Good place to stay if in town for a few days

Customer review rating 4.5/5

Guy Couples - Confirmed reviews ALL

Affordable hotel in a location with good connections. You are near the the Gare de l'Est and Gare du Nord train stations, a major bus stop and metro lines. Plenty of restaurants within walking distance of the hotel. Perfect place for a couple of nights.

Dear GUY S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ GENERAL MANAGER/ IBIS PARIS GARE DE L'EST TGV

Very good stay

Customer review rating 4.0/5

Fred Solo - Confirmed reviews ALL

Nice people very clean hotel very quiet and so close to the Gare de l'Est

Dear LUCIE C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ GENERAL MANAGER/ IBIS PARIS GARE DE L'EST TGV

cordiality in service

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I felt that the friendliness of the first attendant when I arrived was almost nil. Mainly because my reservation had a problem paying using ALL points and he didn't insist on helping - I had to insist that they had formalized me that payment in this way was possible. Only after insisting and saying that he wouldn't pay him any other way did the attendant move to see what could be done.

Dear WAGNER B., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU/ GENERAL MANAGER/ IBIS PARIS GARE DE L'EST TGV

Basic

TripAdvisor rating 2.0/5

953shreenap Business - TripAdvisor review

Small room overlooking something below couldn’t quite make out what. But got quiet noisy when people where downstairs and the window was open. Room smelt of smoke and as a non smoker this wasn’t great and the bathroom was worst for smoking smell. Bathroom was okay in terms of cleanliness. Shower pressure in morning wasn’t great but better in early evening. Bathroom definitely needed a facelift as did the entire hotel. Had to spray deodorant to make it more bearable. Wasn’t asked if I wanted a smoking or non smoking room on arrival. Aircon in room kept making the room hotter rather than cooler. Breakfast is okay and wifi is good. Close to Gare L’est station.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Chantal PECOU/ GENERAL MANAGER/ IBIS PARIS GARE DE L'EST TGV

Well licated

Customer review rating 3.5/5

P S. Business - Confirmed reviews ALL

Surely well located but the price isn’t justified. Poor value for money.

Dear Sir S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chantal PECOU/ GENERAL MANAGER/ IBIS PARIS GARE DE L'EST TGV

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Other web-users rate our hotel

  • 496 reviews 9.3/10 Location
  • 634 reviews 5.2/10 Room
  • 583 reviews 9.1/10 Service
  • 21 reviews 8.4/10 WiFi
  • 301 reviews 7.5/10 Breakfast
  • 227 reviews 5.8/10 Cleanliness
  • 74 reviews 2.7/10 Amenities

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