ibis Paris Gare de l'Est TGV 3 stars

Customer review rating (ALL Rating) 4.3/5 1,011 reviews

ibis Paris Gare de l'Est TGV - Image 1
ibis Paris Gare de l'Est TGV - Image 2
ibis Paris Gare de l'Est TGV - Image 3
ibis Paris Gare de l'Est TGV - Image 4
6, Rue St Laurent, 75010 PARIS, France

Description

Hotel extras

  • Close to Gare de l'Est and Gare du Nord as well as the airports of Paris

  • Adjoining family rooms that can accommodate up to 6 people

  • Snacks available 24/7

  • 3 metro lines and 10 bus lines serving all of Paris

  • The hotel is certified GREEN KEY

Our accommodation(s)

Hotel location

ibis Paris Gare de l'Est TGV

6, Rue St Laurent
75010 PARIS
France

GPS:48.875439, 2.358455

Telephone
Fax +33 1 42 05 71 16

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,011 reviews

TripAdvisor Rating  3.6/5  1,203 reviews

Customer review rating 4.0/5

Sudhir K. R. K. V. Couples - Confirmed reviews ALL

Was charged for breakfast. Hand towels not provided, hot water kettle not in the rooms for quick early morning coffee. Samuel has been of great help and with great cooperative professional attitude. Rest of the Reception staff were average.

Dear, Thank you for sharing your feedback. We are glad to hear your kind words about Samuel and his professional attitude – we will be sure to pass on your compliments to him. As an ibis hotel, we do not provide courtesy trays or kettles in the rooms, but our team is always happy to assist with any requests to make your stay more comfortable. We also take note of your remarks regarding the reception team in order to improve our service. We hope to welcome you again for an even better experience. Best regards,

Customer review rating 4.0/5

Lap H. I. C. Friends - Confirmed reviews ALL

I appreciate that every FO staff member I've interacted with has been incredibly helpful and friendly, always greeting guests with lovely smiles. However, I did feel a bit disappointed when I was placed on the first floor, as it made me uncomfortable and didn’t align with my expectations as a platinum member. It left me wondering about the benefits of being a platinum member in this situation.

Dear, Thank you very much for your kind words about our front office team – it is always a pleasure to know that their friendliness and warm welcome made a difference during your stay. We are, however, truly sorry to read about your disappointment regarding the room allocation. As a valued Platinum member, your comfort and recognition are very important to us, and we regret that we did not meet your expectations on this occasion. Please be assured that we will review our procedures to ensure we make every effort to better acknowledge the benefits of your loyalty status in the future. We hope to have the pleasure of welcoming you back soon and providing you with an experience more in line with your expectations. Kind regards,

Great service and friendly staff

TripAdvisor rating 4.0/5

Erico2709 TripAdvisor review

Although we are aware Ibis is Accor's entry level hotel, the staff at this Ibis hotel doesn't make us feel unappreciated. They are very courteous and always greet us when meeting us. Well done.

Customer review rating 4.5/5

Muhammad I. I. Couples - Confirmed reviews ALL

Close to main transport hubs. Room was comfortable with adequate amenities.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Martha N. Couples - Confirmed reviews ALL

The AC did not function. We reported this on the first day at the reception, but nothing happened for the four days of our stay. The soap in the shower was empty on the second day but the roomservice did not fill it up. Otherwise, the room was according to standard in this price range.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 574 reviews 9.7/10 Location
  • 616 reviews 5.3/10 Room
  • 675 reviews 9.2/10 Service
  • 356 reviews 4/10 Comfort
  • 286 reviews 7.7/10 Breakfast
  • 255 reviews 6.5/10 Cleanliness
  • 111 reviews 5.6/10 Value
  • 11 reviews 2.7/10 Bar

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.