ibis Paris Gare de l'Est TGV 3 stars

Customer review rating (ALL Rating) 4.4/5 1,107 reviews

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Description

Hotel extras

  • Close to Gare de l'Est and Gare du Nord as well as the airports of Paris

  • Adjoining family rooms that can accommodate up to 6 people

  • Snacks available 24/7

  • 3 metro lines and 10 bus lines serving all of Paris

  • The hotel is certified GREEN KEY

Our accommodation(s)

Hotel location

ibis Paris Gare de l'Est TGV

6, Rue St Laurent
75010 PARIS
France

GPS:48.875439, 2.358455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Enjoy a selection of international drinks and beers. Order snacks or light bites 24 hours a day, 7 days a week and enjoy them in the bar or lounge, or take them to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,107 reviews

Customer review rating 0.5/5

Gautam B. Families - Confirmed reviews ALL

I didn't like the front desk staff in the night of Feb 16 and 17. He was unkeen to help and probably needs training on customer service. Why can't Ibis provide breakfast free like Hilton, Mariott and Hyatt? I have never paid for breakfast at Hampton Inn, Embassy Suites, Homewood Suites, Hyatt, Fairfield Inn, Springhill Suites. I think it’s fair to expect that after paying over 500 euros (overt 600 dollars) and booking close to four months in advance for a non-peak season. The elevator needs repair/replacement. It jerks so much and probably a huge safety issue. Am i the first to complain about the elevator? Only positive thing was the location. Though housekeeping was doing their job, the carpet was dusty on the room. Housekeeping need vaccum cleaners, not just brooms!

Dear Mr Gautam, Thank you for sharing your feedback. We’re glad you appreciated our convenient location. We sincerely apologize for the issues you experienced. Your comments regarding the night front desk service, the elevator, and housekeeping have been shared with our team to ensure improvements. Regarding breakfast, it is offered separately in our hotel, and we appreciate your perspective on this. We take all guest feedback seriously and hope to have the opportunity to provide you with a more comfortable and seamless stay in the future. Warm Regards, Erasmo Massong Deputy Manager

Customer review rating 5.0/5

Gordon S. Couples - Confirmed reviews ALL

Three nights stay. Quiet and very clean. Staff exceptional. Breakfast was excellent.

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and that you enjoyed our breakfast and the room. We will share your review with all our staff It will be a pleasure to see you back again within us. Best regards, Erasmo Massong Deputy Manager

Customer review rating 5.0/5

Srdjan S. Families - Confirmed reviews ALL

Hotel in great location, reasonably quiet, basic but comfortable, clean, friendly staff and excellent standard Ibis-style breakfast.

Thank you very much for your kind feedback! 😊 We’re delighted to hear that you enjoyed our hotel’s location, cleanliness, comfort, friendly staff, and our Ibis-style breakfast. It’s wonderful to know that everything contributed to a pleasant stay. We look forward to welcoming you again soon. Kind regards, **Leslie CLAVIJO** Responsable d’Hébergement

Customer review rating 5.0/5

Alejandro P. Couples - Confirmed reviews ALL

everything was fine

Thank you very much for your kind feedback! 😊 We’re delighted to hear that you found our staff and service good and that everything met your expectations. We look forward to welcoming you again soon. Kind regards, **Leslie CLAVIJO** Responsable d’Hébergement

Customer review rating 4.5/5

Yannick K. Solo - Confirmed reviews ALL

Un accueil formidable au check-in comme au check-out,

Cher Yannick, Un grand merci pour votre retour positif 😊 Nous sommes ravis que l’accueil, aussi bien lors de votre arrivée que de votre départ, ait été à la hauteur de vos attentes. Toute l’équipe sera très touchée par votre commentaire. Au plaisir de vous accueillir de nouveau lors d’un prochain séjour.

Other web-users rate our hotel

  • 639 reviews 9.7/10 Location
  • 693 reviews 5.9/10 Room
  • 763 reviews 9.3/10 Service
  • 310 reviews 8.1/10 Breakfast
  • 286 reviews 7.3/10 Cleanliness
  • 11 reviews 2.3/10 Bar

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