Mercure Dunkerque Centre Gare 4 stars

Customer review rating (ALL Rating) 4.7/5 1,049 reviews

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Description

Hotel extras

  • A stone's throw from Dunkirk's shops and downtown area

  • A foodbar with local specialties for sharing

  • Paid private parking lot

  • Free fitness center

  • A bright conference space with views of the port

Our accommodation(s)

Hotel location

Mercure Dunkerque Centre Gare

81 Rue Florence Arthaud
59140 DUNKERQUE
France

GPS:51.033828, 2.369146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD BAR

Welcome to our Foodbar. With a relaxed atmosphere, dishes to share and Dunkirk specialties-it's a fun and friendly place to be.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,049 reviews

Customer review rating 5.0/5

Janette P. Couples - Confirmed reviews ALL

We always enjoy our visits to this lovely hotel. Situated overlooking the harbour , the hotel is very comfortable , the rooms well appointed and the staff are very helpful and friendly.

Dear Guest, Thank you very much for your kind and loyal feedback. We are delighted to read that you always enjoy your visits to our lovely hotel and that you appreciate its harbour location, comfort, well-appointed rooms, and welcoming atmosphere. Your kind words about our staff mean a great deal to us. Knowing that you find the entire team helpful and friendly is the best reward for our daily commitment to guest satisfaction. We will be sure to share your compliments with everyone. We look forward to welcoming you back again very soon to the Mercure Dunkerque. Kind regards, Yannick – Reception Hotel Mercure Dunkerque

Customer review rating 5.0/5

Patrick A. Business - Confirmed reviews ALL

Hotel calme; confortable restauration sur place fort apreciable

Cher client Merci beaucoup pour votre retour suite à votre séjour au Mercure Dunkerque. Nous sommes ravis de lire que notre emplacement idéal, le calme et le confort de l’hôtel ainsi que notre restauration sur place ont contribué à la réussite de votre séjour. Nous serons très heureux de vous accueillir à nouveau lors de votre prochaine visite à Dunkerque. Bien cordialement, Yannick – Réception Hôtel Mercure Dunkerque

Customer review rating 5.0/5

Tamer Z. Families - Confirmed reviews ALL

Fanstatic hotel for little family break! I had great experience thanks to a great staff. Starting through communications with Yannick, than warm welcome from Ophelie! Also, was greatly accomodated again by the bar by Ophelie and David. They were very friendly, helpful and very professional. Also, our great breakfast experience was thanks to Hussein, he was super helpful and refils were flowing smoothly.

Dear Guest, Thank you very much for your wonderful feedback and perfect rating! We are delighted that you and your family enjoyed your stay at Mercure Dunkerque. It is particularly rewarding to read your kind words about our team. Yannick, Ophélie, David, and Hussein will be thrilled to know that their attentiveness, friendliness, and professionalism contributed to making your experience so enjoyable. We will make sure to share your compliments with them. We look forward to welcoming you and your family back for another memorable stay very soon. Kind regards, Yannick – Reception Hotel Mercure Dunkerque

Customer review rating 4.5/5

Jessica L. Business - Confirmed reviews ALL

Great welcome by the team which very professional and gave all the necessary explanations regarding parking, breakfast,... everything that was needed to enjoy my stay. Parking is very practical and there are some charging stations, which is a plus!

Dear Jessica, Thank you very much for taking the time to share your feedback following your recent stay with us! We’re delighted to read that you enjoyed the warm welcome from our team and the clear information provided regarding parking, breakfast, and all the essentials to make your stay comfortable. Ophelie, who assisted you at check-in, and Yannick at check-out truly appreciate your kind mention. Your satisfaction is our greatest reward! We’re also pleased to hear that you found the parking convenient and that the charging stations were a real plus for you. We look forward to welcoming you back on your next visit to Dunkirk! Warm regards, Yannick Reception Hotel Mercure Dunkerque

Customer review rating 4.5/5

Praveen T. Families - Confirmed reviews ALL

The room was too hot at night, and could not find how to turn off the heater. Difficult to sleep of the hot weather. After opened the window also the sound of the rain hit the building.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are truly sorry to read that your night’s rest was disturbed by the room temperature and the noise from the rain. Your comfort is very important to us, and we regret that we did not meet your expectations on this occasion. Please be assured that we are reviewing the heating system controls to make them clearer for our guests, and our team is always available 24/7 at reception to assist with any adjustments needed. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience next time. Kind regards, Yannick Reception Mercure Dunkerque

Other web-users rate our hotel

  • 451 reviews 9.3/10 Location
  • 638 reviews 8.5/10 Room
  • 676 reviews 9.4/10 Service
  • 8 reviews 5.2/10 WiFi
  • 373 reviews 9.2/10 Breakfast
  • 283 reviews 8.2/10 Comfort
  • 231 reviews 9.4/10 Cleanliness
  • 192 reviews 9.7/10 Vibe

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