ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.1/5 707 reviews

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Parc de la Porte Nord, rue des Freres Lumiere, 62700 BRUAY LA BUISSIERE, France

Description

Hotel extras

  • Gourmet and varied buffet breakfast included

  • Rooms equipped with "Sweet Bed" bedding by ibis Styles

  • Friendly bar for unwinding in the evening and snack service available 24/7

  • Free, secure private parking + 24-hour reception for a personalized service

  • Available meeting room; ideal for working in a quiet environment.

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Telephone
Fax +33 3 21 57 35 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  707 reviews

TripAdvisor Rating  3.8/5  537 reviews

Customer review rating 1.0/5

Mark J. Families - Confirmed reviews ALL

Rooms were old, dirty and impossible to sit up in bed. Definitely not the usual Styles standard

Hello, Thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not meet the usual Ibis Styles standards you are familiar with. Your comments regarding the condition and cleanliness of the room have been taken very seriously. This situation is not acceptable, and we sincerely apologize for the inconvenience experienced. Your feedback has been shared with the relevant teams so that thorough checks and corrective actions can be carried out. We hope to have the opportunity to welcome you again and provide you with an experience that fully reflects our commitments. Kind regards, Audrey

Customer review rating 4.0/5

Lindsey B. Families - Confirmed reviews ALL

We've stayed at this hotel several times over the past few years and have always found it to be an excellent hotel and great value for money. This year we had 2 rooms, 1 of which was lovely and warm and very clean, unfortunately the other room was cold, there was an electric heater thankfully so it did warm up. It also looked very tired and in need of a refurbishment as the carpet was quite dirty. The staff were very friendly and helpful as always and the breakfast was an excellent quality.

Hello, Thank you very much for your continued loyalty and for taking the time to share your detailed feedback. We are delighted to hear that you usually enjoy your stays with us and appreciate the value we offer, and that one of your rooms met your expectations perfectly. We are, however, truly sorry that the second room did not provide the same level of comfort. We understand your concerns regarding the cold, the worn appearance, and the carpet condition. While the electric heater helped, we recognize that it is not a full solution. Your comments have been shared with the relevant teams to consider improvements for future stays. We hope to welcome you back soon and provide a consistently excellent experience for all your rooms. Best regards, Audrey and Ibis styles team

Tired Hotel

TripAdvisor rating 2.0/5

P3554STmark TripAdvisor review

Really dated hotel and definitely not a Styles. More like the Ibis Budget. Rooms were awful, cant even sit up in bed due to the overhanging feature. Only good thing was that it was next to a bowling alley so we could escape and use that. Shame as great location for us after the Channel Tunnel but needs a serious refresh.

Hello, Thank you for taking the time to share your feedback following your stay. We are sincerely sorry that the experience did not meet your expectations and that the comfort and design of the room were not to your liking. Your comments regarding the layout and appearance of the rooms have been carefully noted. They are invaluable to us, as they allow us to precisely identify areas for improvement, particularly within the framework of our modernization and refurbishment projects. However, we are pleased that our convenient location after crossing the Channel Tunnel, as well as the proximity to leisure activities, were helpful during your stay. We hope to have the opportunity to welcome you back in the future to offer you an experience more in line with Ibis Styles standards. Orane and the team at Ibis Styles Béthune Bruay

Customer review rating 5.0/5

Karen O. Friends - Confirmed reviews ALL

I like to stay at this hotel on the way down France as it’s a convenient first night stop after crossing the channel.

Hello, Thank you so much for your loyalty and trust. We are delighted that our hotel was the perfect stopover for you after crossing the Channel. Our location is indeed designed to offer a comfortable and convenient break during long journeys, and it's a pleasure to know that it met your expectations. We would be delighted to welcome you back on your next visit. Orane and the team at Ibis Styles Béthune Bruay

Customer review rating 2.5/5

James F. Families - Confirmed reviews ALL

Room was filthy, carpet and bathroom well below acceptable

Hello, Thank you for taking the time to share your feedback. I am sincerely sorry about the cleanliness of the room as you described it. This is absolutely not in line with our usual standards nor with the care we aim to provide to our guests. Your comments have been passed on to our housekeeping provider and our internal teams so that reinforced checks can be carried out and this situation does not happen again. We truly regret this disappointing experience and hope we will have the opportunity to restore your confidence during a future stay. Kind regards, Audrey

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Other web-users rate our hotel

  • 305 reviews 9.2/10 Location
  • 604 reviews 5/10 Room
  • 440 reviews 9/10 Service
  • 362 reviews 8.5/10 Breakfast
  • 243 reviews 5.3/10 Cleanliness
  • 99 reviews 9.6/10 Value
  • 91 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.