ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.0/5 863 reviews

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Parc de la Porte Nord, rue des Freres Lumiere, 62700 BRUAY LA BUISSIERE, France

Description

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Telephone
Fax +33 3 21 57 35 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  863 reviews

TripAdvisor Rating  4.0/5  522 reviews

Well located, lack of maintenance and good service due to insufficient number of employees

Customer review rating 3.0/5

Jpann Couples - Confirmed reviews ALL

The hotel was full during the extended week end (1st -3rd November), but there was only one employee doing everything (front office work, restaurant, kitchen, service! The management has to do something to fix this. We had problem with 2 lampes in the room, so there was not enough light during night time, the hotel told us that the could not fix it because the problem was the electricity connection inside the wall.

Dear WILLIAM P., Thank you for sharing your experience. We're glad you appreciated the hotel's location, though we're sorry to hear about the maintenance and staffing issues during your stay. We understand that an extended weekend should not impact service quality, and we appreciate your patience with the lighting issue in your room. Your feedback is valuable, and we will make sure it reaches management to improve guest experience moving forward. Sincerely,

Good stay, needs renovation

Customer review rating 3.5/5

J H. Families - Confirmed reviews ALL

The hotel staff are friendly and the hotel is well situated. But the hotel needs renovation as the rooms, decor, beds are old and worn out.

Dear JON H., Thank you for your feedback! We're glad to hear you had a pleasant stay and appreciated the friendly staff and location. We understand your concerns regarding the condition of the rooms and décor. Your comments are valuable to us, and we will share them with the management team to address these areas for improvement. We hope to welcome you again in the future with an even better experience! Sincerely,

Tired

Customer review rating 2.5/5

James J. Couples - Confirmed reviews ALL

The room looked tired. The carpet was dirty and badly stained

Dear JAMES J., Thank you for your feedback. We’re sorry to hear about the condition of the carpet in your room. Your comments are important to us, and we will address this with our maintenance team to ensure improvements are made. We hope to provide a more comfortable stay on your next visit. Sincerely, Audrey and Ibis team

It was okay

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

I found it difficult to sleep. The big problem was the overhang of the wall decoration behind the bed, and I could not sit up lean back - very awkward.

Dear ROBERT S., Thank you for sharing your feedback. We're sorry to hear that the wall decoration caused some discomfort during your stay. We'll take your comment into account as we continue to improve our room setups. We hope to provide a more comfortable experience on your next visit! Best regard Audrey and Ibis team

Excellent stay

Customer review rating 5.0/5

B B. Couples - Confirmed reviews ALL

Excellent

Dear BRIAN B., Thank you for your feedback! We're delighted to hear that you had an excellent stay. We look forward to welcoming you back for another great experience in the future! Sincerely, Audrey and Ibis styles team

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Other web-users rate our hotel

  • 297 reviews 9/10 Location
  • 685 reviews 5/10 Room
  • 500 reviews 8.6/10 Service
  • 418 reviews 8/10 Breakfast
  • 416 reviews 4.7/10 Comfort
  • 272 reviews 5.2/10 Cleanliness
  • 92 reviews 9.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.