ibis Styles Bethune Bruay Hotel 3 stars

Excellent

Couple dont 1 handicap

This was the 4th time we have stayed at this hotel, when we are on route back to the UK. The location 50 minutes south of Calais is perfect place for a stop over. The hotel is clean, rooms / bed are really comfortable. The gentleman on reception, Fabien was very professional and very helpful. Just one disappointment............ no eggs for breakfasts . Had there been eggs, I would have rated this 10/10

We arrived very late, 3am, but were welcomed as always with efficiency and cheerfulness.

Arrived wait 10 mins in reception till someone arrived to check me in. Room can only be described as minimal make over for what ever hotel brand it was previous . The bed was comfy as usual but tired bathroom. Next morning went for breakfast,buffet was not up to ur usual stand as where the staff. Had to ask for plates, bread even tea bags , just wasn’t good and staff got even mor grump as we kept interrupting them , but all we wanted was breakfast and this was at 9.15 in the morning. The grumpy waitress who had now became a cleaner and had dumped dirty linen out side our door which when asked if she could move it wasn’t the happiest of people. No one on reception so didn’t pass on complaint. Just left as we had done online check in/ out

The bed was awesome. I slept well

Practical: 24-hour reception, free parking places in front of the hotel with barrier (safety), very clean and spacious rooms, great breakfast (my favorite thing is the fresh orange juice), friendly and helpful staff

We were warmly welcomed. On reaching our room, it was extremely tired looking and dreary. The general areas were very worn through. The breakfast did not have anyone to replenish the cold milk, the coffee machine only dispensed UHT milk and there was no cappucinno on offer!. Also the fruit salad was pineapple, which some people cannot eat for dietary reasons. The sink was blocked and water did not drain away well. The TV did not have any English channel. There were not enough towels for 2 people

The bed was a very wide one that had a mattress topper on, so the mattress was on view. Looking along the seams there was a lot of dirt of different colours. I was very worried about bed bugs.

Very efficient and friendly check-in. Bed very comfortable. Efficient check-out by a very helpful person who also organised breakfast.

Easy access, welcoming and great breakfast. Plenty of good local eateries. Good value

Have stayed at this hotel on several previous occasions and am never disappointed. It is easy to find, good secure parking, easy to check in and as it is on a big retail estate there are numerous restaurants nearby (our favourite is an Italian restaurant 5 mins walk away). The room was very clean and the bed was really comfortable. Toilet and shower facilities were also clean and tidy. I'm sure I will be returning next year

Very pleasant. Very helpful and friendly staff, on both days of reception and morning of departure, made the stay experience very pleasant. Much appreciated. A couple of issues were resolved promptly.

Everything worked perfectly for my simple needs. Oh, and the wifi worked well with my apple computer. It did not work at other accor hotels used on this trip.

Comfortable hotel in a location convenient for restaurants and visits to the WW1 memorials at Vimy Ridge and Arras. We had a little problem with the room keys as it was unclear in which direction they should be inserted. Plenty of parking outside the hotel.