ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.2/5 896 reviews

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ibis Styles Bethune Bruay - Image 1
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Parc de la Porte Nord, rue des Freres Lumiere, 62700 BRUAY LA BUISSIERE, France

Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Telephone
Fax +33 3 21 57 35 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  896 reviews

TripAdvisor Rating  4.0/5  517 reviews

Handily located for journey back

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

I was satisfied with the stay. For an Ibis Styles, I wouldn't say the room was that great but it did the job. Bar facility and breakfast was as needed. Would stay again if the location was required. Nothing more than ample stay.

Dear MARTYN S., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

A perfectly good stay - but don't arrive too late!

Customer review rating 2.5/5

Notley_lad Business - Confirmed reviews ALL

I arrived at about 2:30am - somewhat later than planned following a missed ferry due to an earlier accident and heavy traffic on the M25 - to then spend nearly 30 minutes trying to contact someone to let me in to the hotel car park! I tried the buzzer on the gate, repeatedly, and I tried calling the number on the gate a number of times and left a message at least once. I did eventually manage to rouse the night porter who let me in. thereafter the stay was fine - the room was clean, warm and comfortable. The bathroom and towels were fine and the breakfast was good too. What would have been a solid "8" score has been let down by the arrival issues. After a nightmare journey it wasn't a good start to the stay - but admittedly things did improve.

Dear JAKE H., Thank you for taking the time to tell us about your experience at the ibis Styles Béthune Bruay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandrie

clean and quiet

Customer review rating 4.5/5

Pas Families - Confirmed reviews ALL

very happy with stay but was somewhat disappointed that the bathroom soap didn't work and would not dispense soap.

Dear PATRICIA S., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

What we needed!

Customer review rating 4.5/5

The B. Families - Confirmed reviews ALL

Stayed on our way back from Paris. Clean rooms, with crisp sheets and good shower room.

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

Good value and not too far from Calais

Customer review rating 4.0/5

Lesley J. Couples - Confirmed reviews ALL

I like the free coffee and tea facility in reception - it was good to take a fresh cup of tea up to my room after the drive. The receptionist was friendly and helpful. The room was clean and comfortable - except for one thing - there is only one chair for two people so one of us wanted to sit up on the bed, but there is a big panel above the beds that sticks out just above pillow height and sticks into your back if you try to lean back. Also great to have opening windows! Thank yo. Breakfast was fresh and good value for the price. The receptionist was extra helpful in the morning when I apologised that I had a small cut on my leg and got blood on the towel. Initially, as older people, we thought it was not a noice area for a hotel, but having walked round and found both a nice bar and a good choice of restaurants we decided we would;d probably come back, but ask for a quieter room, at the front.

Dear LESLEY C., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

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Other web-users rate our hotel

  • 258 reviews 9/10 Location
  • 644 reviews 5.6/10 Room
  • 487 reviews 8.7/10 Service
  • 8 reviews 7.1/10 WiFi
  • 397 reviews 8/10 Breakfast
  • 391 reviews 4.7/10 Comfort
  • 249 reviews 6.8/10 Cleanliness
  • 92 reviews 9.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.