ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.1/5 872 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  872 reviews

TripAdvisor Rating  4.0/5  524 reviews

Good staff, location but cold.

Customer review rating 3.5/5

Martin Couples - Confirmed reviews ALL

Just a one night stop on the way south from Calais. All good but it was a cold night and there was a slight draught from around the window in our room and although the room had a plug-in heater, it didn't work. Otherwise fine,we have stayed here before and would again, although it probably needs spacing up a little now.

Dear MARTIN B., Thank you for your feedback! We’re glad to hear you appreciated the staff and location. We apologize for the issue with the plug-in heater and the draft from the window it’s certainly not the experience we aim to provide. Your suggestion for a refresh is noted, and we’ll share it with our management team. We hope to welcome you back again for a more comfortable stay in the future! Sincerely, Audrey and ibis team

Perfect Location

Customer review rating 5.0/5

David N. Couples - Confirmed reviews ALL

The staff on reception were very friendly and helpful. We often stay here on the way back from Spain to the UK. The rooms are spacious and clean, breakfast is more than adequate and good parking is provided on site. There are many restaurants within walking distance to suit all tastes. We intend to come again.

Dear DAVID N., Thank you for sharing your experience! It's great to hear that the hotel continues to meet your expectations. Safe travels, and we look forward to your next visit! Sincerely, Audrey and Ibis team

Well located and very comfortable

Customer review rating 5.0/5

Paul Families - Confirmed reviews ALL

Enjoyed food, drink and the stay.

Dear PAUL S., Thank you for your positive feedback! We're delighted to hear you enjoyed the food, drinks, and overall comfort of your stay. It's great to know our location also added to your experience. We look forward to welcoming you back soon! Best regards, The Hotel Team Sincerely,

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff. New beds comfier than before which makes for a good nights sleep!

Dear ANDREW R., Thank you for your feedback! We're glad to hear you found the staff friendly and appreciated the comfort of the new beds for a restful night's sleep. Hope to welcome you again soon! 😊 Sincerely,

Well located, lack of maintenance and good service due to insufficient number of employees

Customer review rating 3.0/5

Jpann Couples - Confirmed reviews ALL

The hotel was full during the extended week end (1st -3rd November), but there was only one employee doing everything (front office work, restaurant, kitchen, service! The management has to do something to fix this. We had problem with 2 lampes in the room, so there was not enough light during night time, the hotel told us that the could not fix it because the problem was the electricity connection inside the wall.

Dear WILLIAM P., Thank you for sharing your experience. We're glad you appreciated the hotel's location, though we're sorry to hear about the maintenance and staffing issues during your stay. We understand that an extended weekend should not impact service quality, and we appreciate your patience with the lighting issue in your room. Your feedback is valuable, and we will make sure it reaches management to improve guest experience moving forward. Sincerely,

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Other web-users rate our hotel

  • 303 reviews 9.1/10 Location
  • 703 reviews 4.9/10 Room
  • 516 reviews 8.8/10 Service
  • 431 reviews 4.7/10 Comfort
  • 425 reviews 8.3/10 Breakfast
  • 281 reviews 5.4/10 Cleanliness
  • 94 reviews 4.3/10 Vibe
  • 93 reviews 9.2/10 Value

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