ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.1/5 908 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  908 reviews

TripAdvisor Rating  4.0/5  519 reviews

Great location always a good stay.

Customer review rating 5.0/5

Andy B. Couples - Confirmed reviews ALL

Staff very helpful and breakfast is great.

Does What it Says on the Tin

Customer review rating 4.0/5

Sheila Couples - Confirmed reviews ALL

Clean, simple rooms. Secure parking. Good value with decent breakfast included.

Repeat customer.

Customer review rating 2.0/5

Mark H. Couples - Confirmed reviews ALL

A good hotel with nice staff and great breakfast. We have stayed here many times. But this time the bedroom really was looking worn out. Rm220 if I remember correctly. Carpets stained and dirty looking, shower tray water stained, heater had a leg missing, wardrobe trim coming away at top. This room needs refurbishment now. Just because it's a budget hotel most definitely does not mean it should be In this condition. Shame on Accor hotels.

Dear MARK H., Thank you for taking the time to share your feedback with us. We genuinely appreciate your loyalty and your candid assessment of your recent stay. We're delighted to hear that you've enjoyed our hotel and the hospitality of our staff, as well as our breakfast offerings on previous occasions. However, we're truly sorry to learn that your recent experience fell short of expectations due to the condition of the room, particularly room 220. Please accept our sincerest apologies for the issues you encountered, including the worn-out appearance of the bedroom, stained carpets, water stains in the shower tray, and the maintenance concerns with the heater and wardrobe trim. Your description does not reflect the standards we strive to maintain, regardless of the budget category of our hotel. Rest assured, we take your comments seriously, and we're actively addressing the issues you've highlighted. Our maintenance team has been alerted to inspect and refurbish room 220 immediately. We're committed to ensuring that all our guests have a comfortable and enjoyable stay with us. We understand your disappointment, and we appreciate your loyalty to Accor hotels. Please allow us the opportunity to regain your trust and exceed your expectations during your next visit. Should you decide to stay with us again, please don't hesitate to reach out to our front desk team, who will be more than happy to assist you with a room that meets your preferences. Once again, thank you for bringing these matters to our attention. Your feedback helps us improve, and we hope to have the chance to welcome you back for a much-improved experience. Warm regards, Audrey

Well located

Customer review rating 5.0/5

Vron24 Couples - Confirmed reviews ALL

This hotel was extremely well located , being one hour south of Calais. It provided an excellent breakfast. We were well refreshed and on our journey back to Northern England before nine in the morning. The hotel was quiet, clean and the staff were extremely helpful. We slept well and were very comfortable.

Dear ANTHONY K., Thank you for taking the time to share your experience with us. We're thrilled to learn that our hotel was extremely well located for you, just one hour south of Calais. We're delighted that you enjoyed our excellent breakfast, as well as our quiet, clean environment, and the helpful service provided by our staff. Your comfort and satisfaction are our top priorities, and we're delighted that you were able to enjoy a good night's sleep and a comfortable stay with us. We hope to have the pleasure of welcoming you back on your next journey to Northern England. Please feel free to contact us if you need anything during your next visit. Looking forward to seeing you again soon! best regard Audrey

Good stay

Customer review rating 5.0/5

Andrea Couples - Confirmed reviews ALL

We stayed there few times. The rooms are always clean, and the breakfast were fine.

Dear ANDREW D., Thank you for your feedback! We're delighted to hear that you've had positive experiences during your stays with us. Maintaining cleanliness and providing a satisfactory breakfast experience are among our top priorities, and we're glad to know that we've met your expectations in these aspects. Your continued support and patronage are greatly appreciated, and we look forward to welcoming you back for many more enjoyable stays in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel! Cordially Audrey

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Other web-users rate our hotel

  • 272 reviews 8.9/10 Location
  • 677 reviews 4.9/10 Room
  • 501 reviews 8.7/10 Service
  • 6 reviews 7.1/10 WiFi
  • 411 reviews 8.2/10 Breakfast
  • 402 reviews 4.4/10 Comfort
  • 267 reviews 5.7/10 Cleanliness
  • 96 reviews 9/10 Value

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