Mövenpick Hotel and Residences Riyadh 5 stars

Customer review rating (ALL Rating) 4.5/5 946 reviews

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Description

Hotel extras

  • Perfect for Business and leisure

  • The Mövenpick outdoor Plaza Lounge

  • The twin Ballrooms, ideal for weddings and events

  • 90 luxury Residences

  • The Royal Penthouse, a 740 sqm oasis

Our accommodation(s)

Hotel location

Mövenpick Hotel and Residences Riyadh

3478 North Ring Road Exit 4, Al Ghadeer District
13311 RIYADH
Saudi Arabia

GPS:24.764139, 46.653389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  946 reviews

Customer review rating 5.0/5

Sakib A. R. Business - Confirmed reviews ALL

Great place and great food!

Hello, Thank you for your confidence in choosing Mövenpick Hotel & Residences Riyadh. We’re pleased that you enjoyed your stay at our outstanding location in the heart of the new CDB of Riyadh. It warmed our hearts to hear that our food had met your expectations. We always strive to offer deliciously fresh cuisine, abundant treats, and flavours that are all served with A. generous portion of heartfelt care. It was A. privilege to serve you. We look forward to your next visit.

Customer review rating 4.5/5

Ahmed M. B. Business - Confirmed reviews ALL

Simply, it satisfies all of the requirements

Hello Ahmed, We are happy that you enjoyed your stay at our hotel. We always believe that our guests’ feedback is the best way to improve our services so we can meet their expectations. Thank you very much, and we are looking forward to welcoming you again and promise to continue to provide you with the best service.

Customer review rating 0.5/5

Abdulla A. Families - Confirmed reviews ALL

Reserved a suite of 2 rooms for 4 people for my family. When we arrived we were surprised that there were beds for only 3 people. When we complained to the front desk they said that the suit is big enough and the fourth person can sleep anywhere, or we could order an extra bed but we have to pay extra for it!!! At that point a fish market type of bargaining saga started! The front desk staff wouldn’t accept that it is the hotel responsibility to provide sleeping space for 4 people as the reservation was made for 4 people. That kind of unfair and rude treatment was enough to ruin our stay. At night we had to escalate the issue to the manager on duty. After a long argument he had to accept the hotel responsibility and provide an extra bed without extra charges. That was not the only disappointment. The suit smiled like a sewerage hole. The food was extremely expensive and poor quality. In short our stay at this hotel was one of the worst ever. Will never stay in this hotel.

Dear Abdulla, We appreciate you taking the time to provide us with your comments about suite size, food price, quality of food, front desk staff and we apologize for any inconvenience. Because your feedback is highly important to us as it is our indicator to monitor and improve the services we provide. We have raised your comments to our management to take necessary action. Hope to serve you soon and continue to witness our dedication to providing excellent service.

Customer review rating 3.0/5

Jassim A. Families - Confirmed reviews ALL

Good location Stayed in two bedroom apartment, the living room furniture is having stains seems unclean, In the bathroom : the countertop around the sink is broken and it is unsafe as it has sharp edges

Hello Jassim, Thank you for taking the time to share your valuable experience with us. We are happy to hear that you liked our location. Regarding your concerns, we will look into your complaint about the room furniture renovation, cleanliness and bathroom amenities. We promise noticeable improvements for your next visit to our hotel. We hope to have the chance to welcome you again soon.

Customer review rating 4.5/5

Wei G. Friends - Confirmed reviews ALL

This is my second stay this year, and it was excellent again. The breakfast variety is very well-suited to Chinese guests' tastes, and compared to other hotels, it is definitely of a high standard!

Hello, Thank you for your confidence in choosing Mövenpick Hotel & Residences Riyadh. We’re pleased that you enjoyed your stay at our outstanding location in the heart of the new CDB of Riyadh. We appreciate your positive feedback about our variety of breakfast buffet, hotel suites, restaurant staff and we are glad to hear that you have enjoyed our services. Waiting to serve you on your next visit.

Other web-users rate our hotel

  • 520 reviews 9.5/10 Location
  • 784 reviews 8.8/10 Room
  • 3,763 reviews 9.7/10 Service
  • 17 reviews 8.3/10 WiFi
  • 1,735 reviews 9.7/10 Food
  • 1,002 reviews 9.9/10 Breakfast
  • 588 reviews 9.6/10 Vibe
  • 266 reviews 8.4/10 Cleanliness

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