Mövenpick Hotel and Residences Riyadh 5 stars

Customer review rating (ALL Rating) 4.5/5 994 reviews

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Description

Hotel extras

  • Perfect for Business and leisure

  • The Mövenpick outdoor Plaza Lounge

  • The twin Ballrooms, ideal for weddings and events

  • 90 luxury Residences

  • The Royal Penthouse, a 740 sqm oasis

Our accommodation(s)

Hotel location

Mövenpick Hotel and Residences Riyadh

3478 North Ring Road Exit 4, Al Ghadeer District
13311 RIYADH
Saudi Arabia

GPS:24.764139, 46.653389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  994 reviews

Customer review rating 4.5/5

Rohana Y. Solo - Confirmed reviews ALL

Spacious room, comfortable bed & pillows, clean. Enjoyed the breakfast so much.

Hello, Thank you for your confidence in choosing Mövenpick Hotel & Residences Riyadh. We appreciate your positive feedback about our room size, cleanliness, breakfast buffet and we are glad to hear that you have enjoyed our services. Waiting to serve you on your next visit.

Customer review rating 5.0/5

Osamah A. Couples - Confirmed reviews ALL

A very lovely experience at Mövenpick Hotel Riyadh. Our stay was for my wife’s birthday, and everything was well-organized, comfortable, and had a great atmosphere. What truly made the difference was Mr. Faisal Al-Juhani’s service. He was extremely helpful, and his attention to detail was evident from start to finish. It really elevated the overall experience. A great stay, and we would definitely come back 👍

Hello Osamah, Thank you for sharing your recent experience at Mövenpick Hotel & Residences Riyadh. We are pleased to hear our staff has exceeded your expectations. We will surely pass your feedback to the team, especially Mr. Faisal Al-Juhani, who is working hard to keep our customers satisfied. We hope to serve you again soon.

Customer review rating 5.0/5

Abdulaziz M. A. Families - Confirmed reviews ALL

It filet like home. Excellent welcoming from the front disk Al Aldousery and mr Faisal and the others

Hello Abdulaziz, Thank you for taking the time to share your experience at Mövenpick Hotel & Residences Riyadh. We appreciate your kind words about our staff service. We are sure Mr. Al Aldousery and Mr. Faisal were thrilled to serve you. Looking forward to your next stay.

Customer review rating 3.0/5

Mohamed J. K. A. A. Business - Confirmed reviews ALL

Called not always answered, can't connect my phone to TV to have fun

Hello Mohamed, The family of Mövenpick Hotel & Residences Riyadh would love to thank you for having the time to rate our services during your stay. The feedback we receive from our valued guests enables us to spot areas that need improvement and take the necessary actions to ensure that similar situations can be avoided in the future. We appreciate the candid feedback and promise you new improvements on the way. Kind regards.

Customer review rating 1.5/5

Abdelkhalek F. Business - Confirmed reviews ALL

I was extremely disappointed with the response from the reception staff. While the lady at reception was very polite and helpful, my experience with the male receptionist was quite the opposite. I reported that the TV in my room was too dark to watch and that there was no conditioner provided. Although the housekeeper was excellent—very responsive and efficient—the issue with the TV was not resolved. When I raised my concern politely with the male receptionist, his response was dismissive. He simply asked for my room number and said, “okay, we will see,” without offering any apology or showing willingness to assist. The issue remained unresolved, and his attitude was unprofessional and discourteous.

Hello Abdelkhalek, We appreciate you taking the time to provide us with your comments. We assure you that our primary goal is to provide our guests with a level of service that exceeds their expectations. We understand your concerns about staff services, room amenities, air conditioner maintenance and we would like to apologize that your stay did not meet our expectations. Rest assured that your comments will be shared with our team in order to improve our services. We hope to have the opportunity to welcome you back in the future, promising you a better experience.

Other web-users rate our hotel

  • 482 reviews 9.4/10 Location
  • 764 reviews 8.8/10 Room
  • 3,592 reviews 9.7/10 Service
  • 15 reviews 5.5/10 WiFi
  • 1,616 reviews 9.6/10 Food
  • 1,029 reviews 9.9/10 Breakfast
  • 612 reviews 9.7/10 Vibe
  • 272 reviews 8.5/10 Cleanliness

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