All hotels in OLAYA, RIYADH

Novotel Riyadh Al Anoud Hotel 4 stars

Customer review rating 4.1/5 2,877 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Riyadh Al Anoud
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+ 25 Services
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Room 1

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Hotel extras

  • Swimming pool

  • Free WIFI

  • Spa and fitness facilities

  • Family rooms

  • Meeting facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • KING KHALED INTLPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Riyadh Al Anoud

9033, King Fahd Road Tower 1
P.O. Box 2370
PO Box 2370
12214
olaya, riyadh
saudi arabia

Tel: +966112882323

Fax: (+966)11/2882424

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 32km / 19.89 miles - Shuttle paying

GPS :24.707773, 46.674685

Our accommodations

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

SUPERIOR ROOM WITH 1 QUEENSIZE BED

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: City side, Courtyard side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LA CROISETTE

Type of cuisine: International

Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ LOUNGE

Non contractual photo

" Lounge Cafe", located in the lobby lounge provides quick meals,as well as a selection of delightful pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 465 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Riyadh Al Anoud

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,877 reviews

tripadvisor

TripAdvisor Rating 3.5/5

355 reviews

Well located

Customer review rating 4.1/5

Ahmad A. Families - 01/08/2020 Confirmed reviews ALL

I would like to thank Abdulellah, Rakan and Abdullah For their support during my stay.

Not bad

Customer review rating 4.1/5

Osamah A. Families - 27/07/2020 Confirmed reviews ALL

The air condition was not working. We had to ask for someone to come and fix it. I reserved two suites and found out that I was given one suite and one standard room. The reception person made a mistake. Anyway, I paid for the two suites. The rooms are good with good space

Good stay

Customer review rating 4.1/5

Hazem Solo - 24/07/2020 Confirmed reviews ALL

It was good room with good cost only bathroom required more improvement and cleaning

Good stay

Customer review rating 4.1/5

Turkyalateeq Families - 24/07/2020 Confirmed reviews ALL

Good, there are comments regarding employee handling and illegal behavior ,,, but it was not something that could not be addressed

Okay stay.

Customer review rating 4.1/5

Anonymous Friends - 18/07/2020 Confirmed reviews ALL

I requested two beds and the room only had one. When it was my turn to check in and in the middle of our business conversation, the gentleman at the counter started talking with another customer who approached the counter without a mask, this made me feel unsafe and uncomfortable. Plus, I had to wait another turn. Overall, I feel the customer service needs improvement. The breakfast was very nice.

Average

Customer review rating 4.1/5

Dr. O. Solo - 18/07/2020 Confirmed reviews ALL

its ok in general A/C can not be adjusted easily the room is always cold Parking is an issue you have to wait for the employee to help you go inside the Parking area, and this takes time, there are many ways to simplify car entry to the parking area

Very good

Customer review rating 4.1/5

Adham Business - 12/04/2020 Confirmed reviews ALL

Very good experience, clean and professional

Amazing hotel but poor service

Customer review rating 4.1/5

Amro Families - 22/03/2020 Confirmed reviews ALL

The whole stay is amazing unless they have to know the privliges and benifts that each tier of the All loyalty program, as o didn't get a welcoming gift or amenities inside the room. The welcoming drink was giving for one person and being so strict about it. An upgrade to the next category was been discussed between the team to be giving. Have to extend due to the Corona disaster calm down to go back home.

Low Quality

Customer review rating 4.1/5

Louy Business - 20/03/2020 Confirmed reviews ALL

Low welcome attitude No experience people in Reception No good appearance No instruction due Coved19 no cleaning Guidance for Room from your staff I went down to ask how you clean your Rooms.

Great staff and wonerful

Customer review rating 4.1/5

Farid Business - 12/03/2020 Confirmed reviews ALL

i would like to thank Mr. Mutari from the front office as he was so helpful and directed me to get use of the stay beside

Not a pleasant experience

Customer review rating 4.1/5

Rateb Business - 03/03/2020 Confirmed reviews ALL

I was checked into a smoking room stinking with cigarette smell , I asked for a change and was told there was no available non smoking room , I packed my stuff and was about to leave as I'm a non smoker and couldn't sleep in the room from the stench , I was offered a non smoking room on the first floor with the windows facing a brick wall , the bed mattress was so old and worn out that it gave me back pain so I had to sleep horizontally , on Thursday night apparently people who come for weddings in the hall next door leave their children with the maid and they run and shout in the corridor until 4am playing football , I complained the to hotel staff 3 times but no one did anything about it !

Dear Rateb J., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Well located

Customer review rating 4.1/5

Bashar Business - 01/03/2020 Confirmed reviews ALL

good location Collaborative staff Noisy cleaning personnel while working they keep talking together. Cleaning hours not well chosen. Old room , hot water doesn't reach tap continuously, you need to open it for a while to become just warm. Furniture inside room is very old. Electric plugs inside wall are very limited and badly positioned. TV cable is loosen and doesn't five clear screen.

Dear Bashar A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Biz stay in Novotel Al Anoud

TripAdvisor rating 3.5/5

SaquibA5 Business - 01/03/2020 TripAdvisor review

Property needs to be refurnished and upgraded for the amount that it charges. The original room allocated to me was very uncomfortable as the AC was not working properly. The manager permitted me a change of room that was better than the earlier one but AC temp control seems to be a problem in all Accor hotels.

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Riyadh Al Anoud Team

Average stay

Customer review rating 4.1/5

Anonymous Business - 29/02/2020 Confirmed reviews ALL

Rooms need renovation, it is 10 years old ! Breakfast options are limited.

Dear AlBaraa Abdulhameed Ibrahim S., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Excellent Location, Wonderful Staff

Customer review rating 4.1/5

Amr A. Business - 27/02/2020 Confirmed reviews ALL

I have been going back to this hotel for year since I am very satisfied with the hotel team and management.

Dear Amr A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar
Customer review rating 4.1/5

Abdullahi S. Business - 27/02/2020 Confirmed reviews ALL

It’s a very nice hotel, excellent reception staff, food and location. Little observation is to ask all your cleaners to go through proper hygiene training so as not to wash tea mugs/glasses in the toilet. I will recommend you to friends and colleagues visiting Riyadh In Shaa Allah.

Dear Abdullahi S., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

the hotel is well located in Riyadh

Customer review rating 4.1/5

Khaldoun A. Business - 17/02/2020 Confirmed reviews ALL

Excellent

Dear Khaldoun A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Very good

Customer review rating 4.1/5

Farah A. Business - 14/02/2020 Confirmed reviews ALL

Staff is amazing

Dear Farah A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Below the standard expected of a Novotel

Customer review rating 4.1/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

I have had regular business related stays at Novotels in Europe. This was below par. The positive highlight was breakfast with good food and friendly staff and service. Checking in and out were poor, attention to maintenance was poor.

Dear Michael B., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Clean and functional in classic Novotel way, but some service gaps

Customer review rating 4.1/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Overall very good - but room for improvement.

Dear David S., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

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