Novotel Riyadh Al Anoud Hotel 4 stars

Name: Novotel Riyadh Al Anoud
Address: OLAYA, RIYADH, 12214, SAUDI ARABIA
Telephone: (+966)11/2882323
Rating: 4.1

Customer review rating 4.1/5 2,862 reviews

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+ 25 Services

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Novotel Riyadh Al Anoud Hotel

Hotel that makes every moment matter

On behalf of the entire team of Novotel Riyadh Al Anoud, I extend you a very warm welcome and trust your stay with us will be both enjoyable and comfortable. We will be happy to help with anything you might need!

Mr Samir YEHIA, Hotel Manager

The 4-star Novotel Riyadh Al Anoud hotel is located in King Fahad Road Olaya District,150 Meter from Kingdom Tower in the business and shopping district of Riyadh. The banquet and meeting facilities are perfect for hosting seminars, as well as wedding rec eptions. The restaurant offers tantalizing gastronomy, an elegant ambiance and flawless service, so you can enjoy eating out at Novotel.

Located in the dynamic Olaya financial district, the hotel offers easy access to the city's International Exhibition Center, diplomatic quarters and Government offices. When business is over, indulge in a little shopping at the nearby Al Faisaliah shopping mall and the Riyadh Gallery, or visit attractions like the Old Souk and the Riyadh Museum.

Hotel extras

Swimming pool
Free WIFI
Spa and fitness facilities
Family rooms
Meeting facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
KING KHALED INTLPaying
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5pm to make the most out of your departure day.
Laundry
- Dry cleaning / Ironing
- Overnight shoe shine
Boutiques/shopping
- Currency exchange
- Beauty salon
- Gift shop/newspaper shop
- Hairdressing salon
Porter
Concierge

Swimming pool
- Pool
- Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Sauna
Golf
- Golf course 18 holes(Nearby)
- Golf practice facilities(Nearby)
Tennis
- Hard tennis court(Nearby)
- Outdoor tennis court(Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

6 meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Riyadh Al Anoud

9033, King Fahd Road Tower 1
P.O. Box 2370
PO Box 2370
12214
olaya, riyadh
saudi arabia

Tel: +966112882323

Fax: (+966)11/2882424

Contact email :

Check-in from 15h00

Check out up to 12h00

By plane
KING KHALED INTL At 32km / 19.89 miles - Shuttle paying

GPS :24.707773, 46.674685

Our accommodations

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

SUPERIOR ROOM WITH 1 QUEENSIZE BED

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Deluxe Room with 1 Queen-Size Bed

Max. number of persons: 4
Area: From 34 m² / 366 sq ft
Views: City side, Courtyard side, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

LA CROISETTE

Type of cuisine: International

Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet

Lunch

12:30 - 15:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CAFÉ LOUNGE

" Lounge Cafe", located in the lobby lounge provides quick meals,as well as a selection of delightful pastries.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 465 m²
Maximum capacity: 400 people
Maximum banquet capacity: 280 people

Find out more

Very good

Adham Business - 12/04/2020 Confirmed reviews ALL

Very good experience, clean and professional

Amazing hotel but poor service

Amro Families - 22/03/2020 Confirmed reviews ALL

The whole stay is amazing unless they have to know the privliges and benifts that each tier of the All loyalty program, as o didn't get a welcoming gift or amenities inside the room. The welcoming drink was giving for one person and being so strict about it. An upgrade to the next category was been discussed between the team to be giving. Have to extend due to the Corona disaster calm down to go back home.

Low Quality

Louy Business - 20/03/2020 Confirmed reviews ALL

Low welcome attitude No experience people in Reception No good appearance No instruction due Coved19 no cleaning Guidance for Room from your staff I went down to ask how you clean your Rooms.

Great staff and wonerful

Farid Business - 12/03/2020 Confirmed reviews ALL

i would like to thank Mr. Mutari from the front office as he was so helpful and directed me to get use of the stay beside

Not a pleasant experience

Rateb Business - 03/03/2020 Confirmed reviews ALL

I was checked into a smoking room stinking with cigarette smell , I asked for a change and was told there was no available non smoking room , I packed my stuff and was about to leave as I'm a non smoker and couldn't sleep in the room from the stench , I was offered a non smoking room on the first floor with the windows facing a brick wall , the bed mattress was so old and worn out that it gave me back pain so I had to sleep horizontally , on Thursday night apparently people who come for weddings in the hall next door leave their children with the maid and they run and shout in the corridor until 4am playing football , I complained the to hotel staff 3 times but no one did anything about it !

Dear Rateb J., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Well located

Bashar Business - 01/03/2020 Confirmed reviews ALL

good location Collaborative staff Noisy cleaning personnel while working they keep talking together. Cleaning hours not well chosen. Old room , hot water doesn't reach tap continuously, you need to open it for a while to become just warm. Furniture inside room is very old. Electric plugs inside wall are very limited and badly positioned. TV cable is loosen and doesn't five clear screen.

Dear Bashar A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Biz stay in Novotel Al Anoud

SaquibA5 Business - 01/03/2020 TripAdvisor review

Property needs to be refurnished and upgraded for the amount that it charges. The original room allocated to me was very uncomfortable as the AC was not working properly. The manager permitted me a change of room that was better than the earlier one but AC temp control seems to be a problem in all Accor hotels.

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Riyadh Al Anoud Team

Average stay

Anonymous Business - 29/02/2020 Confirmed reviews ALL

Rooms need renovation, it is 10 years old ! Breakfast options are limited.

Dear AlBaraa Abdulhameed Ibrahim S., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Excellent Location, Wonderful Staff

Amr A. Business - 27/02/2020 Confirmed reviews ALL

I have been going back to this hotel for year since I am very satisfied with the hotel team and management.

Dear Amr A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Abdullahi S. Business - 27/02/2020 Confirmed reviews ALL

It’s a very nice hotel, excellent reception staff, food and location. Little observation is to ask all your cleaners to go through proper hygiene training so as not to wash tea mugs/glasses in the toilet. I will recommend you to friends and colleagues visiting Riyadh In Shaa Allah.

Dear Abdullahi S., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

the hotel is well located in Riyadh

Khaldoun A. Business - 17/02/2020 Confirmed reviews ALL

Excellent

Dear Khaldoun A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Very good

Farah A. Business - 14/02/2020 Confirmed reviews ALL

Staff is amazing

Dear Farah A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Below the standard expected of a Novotel

Anonymous Business - 04/02/2020 Confirmed reviews ALL

I have had regular business related stays at Novotels in Europe. This was below par. The positive highlight was breakfast with good food and friendly staff and service. Checking in and out were poor, attention to maintenance was poor.

Dear Michael B., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Clean and functional in classic Novotel way, but some service gaps

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Overall very good - but room for improvement.

Dear David S., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

It was great stay in the hotel

Walid A. Solo - 02/02/2020 Confirmed reviews ALL

Very nice and professional staff, clean and excellent food. The overall experience was great.

Dear Waleed A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Dmitry Business - 02/02/2020 Confirmed reviews ALL

Past its prime, quality of room and breakfast doesn't seem to justify the price

Dear Dmitrijs L., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

bad experience

Saleh Families - 27/01/2020 Confirmed reviews ALL

too bad.. corridors stinks with cooking smell. rooms were very apart although i had children. filed a complaint on my account same day no reply so far.!!!! room carpet was dirty. changed mirror was still not cleaned. bed sheet althougg washed but u can feel they are too old.

Dear saleh a., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Bad experience getting repeated

Samer Business - 22/01/2020 Confirmed reviews ALL

Every time I use your hotel, I see a poorer service. Mini bar empty, room smell is always a big issue, Coffee (sometimes only decaf sometimes only no decaff, it used to be split, towels missing most of the time, ...) What is going wrong!!!

Dear Samer A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay

Vicken Business - 20/01/2020 Confirmed reviews ALL

Not so happy this time around. I stayed in this hotel more than 30 days so far in the last 5 years. Jaccuzzi is not working since 2 years, and they dont care to repair. This time i was not upgraded, nor i had a welcome drink and it was too late and i was too tired to ask.

Dear Viken B., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

VickenP Business - 20/01/2020 TripAdvisor review

Dear Vicken, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

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