Novotel Riyadh Al Anoud 4 stars

Customer review rating (ALL Rating) 4.3/5 511 reviews

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Description

Hotel extras

  • Swimming pool

  • Free High Speed Wi-Fi

  • Fitness facilities

  • Family rooms

  • Meeting facilities

Our accommodation(s)

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Hotel location

Novotel Riyadh Al Anoud

9033, King Fahd Road Tower 1, P.O. Box 2370
12214 OLAYA, RIYADH
Saudi Arabia

GPS:24.707773, 46.674685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

La Croisette

Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  511 reviews

Customer review rating 2.5/5

Muhammad Y. A. G. Business - Confirmed reviews ALL

Good,

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

Warm, generous and throughly welcoming.

Dear Peter K., Thank you for your wonderful feedback. We are delighted to hear that you had a superb experience during your stay and appreciate your continued loyalty. It is our pleasure to serve you and your clients, and we look forward to welcoming you back soon. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Barry K. Business - Confirmed reviews ALL

Always like staying at the Novotel Riyadh Al Anoud. Staff are welcoming, rooms are very comfortable, breakfast selection is good.

Dear Barry K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed our welcoming staff, and appreciated the comfort of our rooms and breakfast selection. Your feedback is greatly valued. Best regards, Novotel Riyadh Al Anoud

Customer review rating 2.5/5

George A. Business - Confirmed reviews ALL

The check-in was very poor, I was informed that there wouldn’t be an upgrade for gold since hotel is full which is understandable. However I was checked-in into smoking room without letting me know, when I called to inform the receptionist he said I know but there are no other rooms. I had already done the online check in and mentioned my time of arrival the least would be to have a room ready. Moreover after going back down to the reception at around 11pm they moved me to a non smoking room but the toilet smelled like an ashtray… I called again but no remedy… it was not until the next day noon time when I had time to come back to the hotel between my meetings that someone went into the room with me and smelled the smoke and then I was moved to another room.

Dear George A., Thank you for taking the time to share your feedback regarding your recent stay with us. I appreciate your acknowledgment of our prime location. However, I sincerely regret to learn about the inconveniences you faced during your check-in process and the subsequent room issues. It is our standard practice to ensure that guests are informed about room conditions prior to their arrival. I understand how frustrating it must have been to be placed in a smoking room without prior notice. While we strive to accommodate all requests, there are times when our full occupancy limits our options. I apologize for the discomfort you experienced with the odor in the bathroom, and I appreciate your patience in allowing us to resolve the matter. Your experience does not reflect our commitment to guest satisfaction, and we will take your feedback into consideration to enhance our services. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back in the future for a more pleasant stay. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Omar A. M. Business - Confirmed reviews ALL

Loved the location then was amazingly surprised by the beautiful room

Dear Omar A. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our beautiful rooms and the convenient location of our hotel. Your positive feedback is greatly appreciated. Goodbye and best regards, Novotel Riyadh A. Anoud

Other web-users rate our hotel

  • 203 reviews 8.4/10 Location
  • 286 reviews 8.1/10 Room
  • 743 reviews 9.2/10 Service
  • 9 reviews 6.2/10 WiFi
  • 259 reviews 9.3/10 Food
  • 200 reviews 9.1/10 Breakfast
  • 169 reviews 9.1/10 Cleanliness
  • 143 reviews 9.7/10 Vibe

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