Novotel Riyadh Al Anoud 4 stars

Customer review rating (ALL Rating) 4.4/5 741 reviews

Best price
guarantee
Novotel Riyadh Al Anoud - Image 1
Novotel Riyadh Al Anoud - Image 2
Novotel Riyadh Al Anoud - Image 3
Novotel Riyadh Al Anoud - Image 4
9033, King Fahd Road Tower 1, P.O. Box 2370, 12214 OLAYA, RIYADH, Saudi Arabia

Description

Hotel extras

  • Swimming pool

  • Free High Speed Wi-Fi

  • Fitness facilities

  • Family rooms

  • Meeting facilities

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with Queen-Size Bed

Photo out of - Deluxe Room with Queen-Size Bed

A unique experience combining relaxation and focus. The executive room treats you like a VIP: courtesy tray, WIFI Internet access, cable television and pay TV channels plus a minibar. Up to 2 adults and 2 children.

  • Views:

    City View or Courtyard View or Panorama view

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Courtyard View or Panorama view
See availabilities

Superior Room with two comfortable single beds, modern furnishings, and a bright layout. Enjoy complimentary Wi-Fi, a functional work desk, quality bedding, and essential amenities for a comfortable business or leisure stay.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Superior Suite with 1 Double Bed

Photo out of - Superior Suite with 1 Double Bed

Large, well-designed, the suite includes one bedroom, one living room and a bathroom. It offers unbeatable facilities: two flat screen TV's, bath robes and unlimited access to our fitness... Up to 2 adults and 2 children.

  • Views:

    City View or Courtyard View or Panorama view

Max. number of persons
4
Area
From 54 m² / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Royal Suite with 1 Double Bed

Photo out of - Royal Suite with 1 Double Bed

The well-designed Royal Suite includes a large living room, dining room, kitchen, bedroom and bathroom. It offers unbeatable facilities: two flat screen TV's, bath robes and unlimited access to our fitness center... Up to 2 adults and 2 children.

  • Views:

    City View or Courtyard View or Panorama view

Max. number of persons
5
Area
From 120 m² / 1291 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Riyadh Al Anoud

9033, King Fahd Road Tower 1, P.O. Box 2370
12214 OLAYA, RIYADH
Saudi Arabia

GPS:24.707773, 46.674685

Telephone
Fax +966 11 288 2424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • RUH Additional charge
  • KING KHALED INTL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 166 rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • 44 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Board games available
  • Play area
  • Children''s TV Channels Additional charge

Well-being

Indoor heated pool

  • Covered
  • On site

Children Pool

  • Covered
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.55 m / 11.65 ft

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service

Accessibility

  • Elevators

Public Parking

Parking information

  • On site

La Croisette

Photo out of - La Croisette

Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet

Cooking style
International
Capacity
150
Accessibility
Accessible service
9033, King Fahd Road Tower 1, P.O. Box 2370, 12214 Olaya, Riyadh, Saudi Arabia
Telephone +966 11 288 2323
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Kosher menu
  • Salt-free menu
  • Vegetarian menu

Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet

Book

" Lounge Cafe", located in the lobby lounge provides quick meals,as well as a selection of delightful pastries.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  741 reviews

Customer review rating 4.5/5

Ria Q. Families - Confirmed reviews ALL

Dear Ria Q., Thank you for your kind words regarding our hospitable staff. We are pleased to hear that you had a nice overall experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 3.5/5

Hagop S. Business - Confirmed reviews ALL

Dear Hagop S., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be pleasant and cooperative, and that our reception team responded swiftly to your requests. We understand the importance of diverse breakfast options, and we appreciate your suggestion for an expanded selection. We always strive to enhance our guests' experiences and your insights are invaluable in this process. We hope to have the opportunity to welcome you back in the future, allowing you to enjoy more of our facilities. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Odeh A. Business - Confirmed reviews ALL

Dear Odeh A., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your week-long stay. It is our pleasure to provide our guests with memorable moments, and we look forward to welcoming you back in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Abdulrahman A. Families - Confirmed reviews ALL

Dear Abdulrahman A., Thank you for your kind words regarding your stay at Novotel Riyadh Al Anoud. We are delighted to hear that you enjoyed the comfort, cleanliness, and service provided by our staff. We look forward to welcoming you back in November and appreciate your interest in special offers. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Omair M. S. Families - Confirmed reviews ALL

Dear Omair M. S., Thank you for your positive feedback regarding our professional staff and the assistance you received from Ahmed Hilabi and the front desk team. We are delighted to learn that your stay was comfortable. Your kind words will be shared with our team. Best regards, Novotel Riyadh Al Anoud

Dear Ria Q., Thank you for your kind words regarding our hospitable staff. We are pleased to hear that you had a nice overall experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 3.5/5

Hagop S. Business - Confirmed reviews ALL

Although our stay was short and we had no time to try some of the facilities like the pool or the restaurant for lunch or dinner but we enjoyed our stay. The reception was cordial and in most cases the response time for any requests was fairly swift. Even when some requests were forgotten they were quick to apologise and provide the service in an expeditious manner. The breakfast choices were OK but could have included a bit more diversity.

Dear Hagop S., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be pleasant and cooperative, and that our reception team responded swiftly to your requests. We understand the importance of diverse breakfast options, and we appreciate your suggestion for an expanded selection. We always strive to enhance our guests' experiences and your insights are invaluable in this process. We hope to have the opportunity to welcome you back in the future, allowing you to enjoy more of our facilities. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Odeh A. Business - Confirmed reviews ALL

great experience spent more than a week there and all was great

Dear Odeh A., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your week-long stay. It is our pleasure to provide our guests with memorable moments, and we look forward to welcoming you back in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Abdulrahman A. Families - Confirmed reviews ALL

i loved everything.. i will go back again, i wish i can get offer in my next stay on Nov 10

Dear Abdulrahman A., Thank you for your kind words regarding your stay at Novotel Riyadh Al Anoud. We are delighted to hear that you enjoyed the comfort, cleanliness, and service provided by our staff. We look forward to welcoming you back in November and appreciate your interest in special offers. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Omair M. S. Families - Confirmed reviews ALL

Front desk staff was professional and very helpful. Ahmed Hilabi and others made this b comfortable. Thank you.

Dear Omair M. S., Thank you for your positive feedback regarding our professional staff and the assistance you received from Ahmed Hilabi and the front desk team. We are delighted to learn that your stay was comfortable. Your kind words will be shared with our team. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Radi A. Families - Confirmed reviews ALL

Nice and comfortable

Dear Radi a., Thank you for your positive feedback. We are delighted to hear that you found everything to your satisfaction and enjoyed a comfortable stay with us. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Goodbye, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Emad A. Business - Confirmed reviews ALL

everything was great

Dear Emad A., Thank you for your positive feedback. We are delighted to hear that you found your stay relaxing and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Novotel Riyadh Al Anoud

Customer review rating 3.0/5

Ayman H. Z. A. Couples - Confirmed reviews ALL

All pleasent and could have rated the stay at 9. Only one thing made me unpleased. My reservation was for a superior room with 30 sq meter area. Once i checked in my room it was much smaller with around 22 m2. I informed reciption many times. The response was they will check with manager. I never recieved an answer although I stayed 3 days. The hotel was almost empty and no reason for not giving me the right room.

Dear Ayman h. z. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel clean and centrally located. However, we sincerely apologize for the inconvenience you experienced with your room size and the lack of follow-up from our team. We understand that this situation may have diminished your overall experience. Please be assured that your comments have been noted, as guest satisfaction is of utmost importance to us. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Siham A. Business - Confirmed reviews ALL

excellent location with friendly staff, rooms are clean and spacious.

Dear Siham A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff welcoming and the accommodations comfortable. Your satisfaction is our priority, and we appreciate your feedback on our location and cleanliness. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Shabaz J. Business - Confirmed reviews ALL

The concierge manager, forgot his name, asian guy, he was so professional and so welcoming, really kinda admirable, saw such kind of hospitality after a long time, very proactive. Thanks sir.

Dear Shabaz J., Thank you for your kind words regarding our location and the exceptional service provided by our concierge manager. We are delighted to hear that you experienced such warm hospitality during your stay. Your feedback is greatly appreciated. Best regards, Novotel Riyadh Al Anoud

Customer review rating 4.0/5

Aike D. Business - Confirmed reviews ALL

Hotel has a great central location. The facilities are great, the gym is impressive and is very well equipped compared to other hotels. The indoor pool was a pleasant surprise. ( Maybe you can open it slightly earlier). Breakfast venue is very accommodating with a large variety to choose from. Rooms were really modern and quiet. Room service was quick and accurate - Burger was fantastic.

Dear Aike D., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, well-equipped gym, and the variety offered at breakfast. It is also wonderful to know that you found our rooms modern and quiet, and that our room service met your expectations. Your suggestion regarding the pool hours is appreciated, and we will certainly take it into consideration as we continuously strive to enhance our guests' experiences. Thank you once again for your feedback. We look forward to welcoming you back to Novotel Riyadh Al Anoud. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Ravishankar M. Business - Confirmed reviews ALL

it was great to be recognised as a regular guest and treated accordingly.

Dear Ravishankar M., Thank you for your kind words regarding our concierge staff and your comfortable stay. We are delighted to hear that you felt recognized as a valued guest. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Farhana I. Y. Families - Confirmed reviews ALL

All the staff at the hotel whom we met during our short stay were very accommodating and attentive. From the front office especially Ahmed, house keeping, security who helped looked for our misplaced shoes, chef and waiters during breakfast and the bartender at the lounge. Everyone was very friendly. We appreciate the room upgrade to a bigger Deluxe room for our first time in Riyadh. As a silver member, we received 4 welcoming drinks vouchers but only managed to redeem 2 drinks as we were well fed during our stay at the hotel with complimentary fruit basket and tea/ coffee in the room. Location wise, it is a walking distance to the Kingdom Tower. Some restaurants and cafe are nearby if you need a quick meal/ snacks.

Dear Farhana I. Y., Thank you for taking the time to share your positive experience at Novotel Riyadh Al Anoud. We are delighted to know that our team provided you with welcoming and attentive service during your stay. Your kind words about our staff, especially Ahmed, are greatly appreciated, and we will ensure that your feedback is shared with the entire team. We are pleased that you enjoyed the upgrade to a Deluxe room and found our location convenient for exploring nearby attractions and dining options. It is wonderful to hear that you appreciated the complimentary amenities provided in your room. Regarding the welcoming drinks vouchers, we understand that you were only able to redeem two, and we appreciate your understanding in this matter. Thank you once again for your feedback, and we hope to welcome you back in the future for another pleasant stay. Best regards, Novotel Riyadh Al Anoud

Customer review rating 4.5/5

Jacinta H. Families - Confirmed reviews ALL

Great experience, very helpful staff.

Dear Jacinta H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, enjoyed your room, and found our staff to be helpful. Your satisfaction is our priority. Best regards, Novotel Riyadh Al Anoud

Customer review rating 3.5/5

Emad K. Business - Confirmed reviews ALL

the place is very noisy

Dear Emad K., Thank you for sharing your feedback regarding your recent stay. We apologize for the noise disturbances you experienced, as we strive to provide a peaceful environment for our guests. Your comments are appreciated and will be reviewed as we continue to enhance our services. Best regards, Novotel Riyadh Al Anoud

Customer review rating 4.0/5

Hussain M. Business - Confirmed reviews ALL

All good Variety of breakfast

Dear Hussain M., Thank you for your positive feedback regarding your stay at Novotel Riyadh Al Anoud. We are delighted to hear that you enjoyed the comfort of your accommodations and appreciated the variety offered at breakfast. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Riyadh Al Anoud

Customer review rating 1.5/5

Hakim R. Business - Confirmed reviews ALL

Although I have booked the stay weeks in advance and confirmed my arrival online - I had 2 options 1) & smoking room or a disabled room, which I accepted in the first night! On the second day I had to beg for a room change!

Dear Hakim R., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the room options provided. Your comments are important to us, and we will reflect on them as we strive to improve our guest experience. Goodbye, Novotel Riyadh Al Anoud

Customer review rating 1.0/5

Anas H. Business - Confirmed reviews ALL

Firstly, there was only one person at the check-in desk who took over 15 minutes to check a single person in. It’s ridiculous. Second, I booked a non-smoking room 3 weeks in advance, but when I arrived I was told only smoking rooms are available. Unacceptable. What’s worse is that I was promised the next day someone would change my room but no one followed up on my request. Lastly, the food in the restaurant and room service takes too long and is not good quality. 4 stars is too much for this establishment. I would consider it closer to 3 stars at best. For the price per night, this is absolutely NOT worth it. I will not be staying there again.

Dear Anas H., Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, particularly during the check-in process. We strive to provide efficient service, and it is disappointing to learn that we fell short in this instance. I regret that the room you reserved was not available upon your arrival. This is not the level of service we aim to provide, and I understand how frustrating it must have been. I also acknowledge your remarks about the follow-up on your room change request, which should have been handled more effectively. Furthermore, I am sorry to hear that the dining options did not meet your expectations in terms of quality and timeliness. Your feedback is invaluable, and I will ensure that it is shared with the relevant teams for evaluation and improvement. Thank you again for your feedback. We hope that you will reconsider your decision and allow us another opportunity to serve you better in the future. Best regards, Novotel Riyadh Al Anoud

Customer review rating 5.0/5

Ohoud A. Families - Confirmed reviews ALL

Good location. Big and clean room all you need available in the room. Helpful employees in resorption

Dear Ohoud A., Thank you for your kind words regarding the cleanliness of your room and the helpfulness of our staff. We are pleased to know that our location met your expectations. Your positive feedback motivates us to continue delivering excellent service. Best regards, Novotel Riyadh Al Anoud

Customer review rating 4.0/5

Afzaal A. Business - Confirmed reviews ALL

As an ALL member, this was my first stay at this particular ACCOR property, the Novotel Riyadh Al Anoud. I had a reasonable experience overall. The Positives: Check-in was quick, and the front desk staff were friendly and welcoming. The room was clean and spacious with good standard amenities. The location is excellent, situated in the corporate district with good access to Riyadh Metro — two metro stations are within a 10–15 minute walk. This is particularly important given the road congestion in the city; on one occasion, a journey that should have taken about 20 minutes took me more than 1.5 hours by road. There are also plenty of coffee shops and dining options around the hotel, and Olaya Mall is located within walking distance, which adds great convenience for guests. The hotel also has a decent gym. Areas for Attention: I had visited Riyadh for a business event, but the hotel prices were outrageously high — possibly owing to high demand, as prices in general seemed quite high across the city during my stay. While the hotel has a decent gym, one treadmill had a malfunctioning running belt. There was no out-of-order sign placed on it, which poses a safety concern for guests. I tried to use the steam and sauna facilities, but they were switched off. I had to request the staff to turn them on, and although they did, the facilities remained without steam and sauna functions even after waiting about 30 minutes. I used the iron in my room, and possibly due to it being rusty from inside, two of my shirts got damaged with rust spots. I complained to housekeeping, and they saw the shirts. I requested a replacement iron, and they were quick to help with a replacement iron and board. While the replacement iron worked well, the damage to my two shirts had already been done. Additionally, the replacement ironing board had unbalanced legs, making the ironing experience quite jerky. I requested the housekeeping staff to connect me with their supervisor so I could discuss the damage to my shirts, but despite several requests, I could not connect with or meet the supervisor. Final Thoughts: Despite these issues, the hotel offers clean and spacious rooms, a good location with excellent metro access, and friendly staff. If the maintenance issues and supervisor responsiveness are addressed, this would be a much better experience for business travelers. I would consider staying again, but would hope to see improvements in these areas.

Dear Afzaal A., Thank you for sharing your feedback regarding your recent stay at Novotel Riyadh Al Anoud. We appreciate your positive remarks about our friendly front desk staff, the cleanliness and spaciousness of your room, and our convenient location in the corporate district. We acknowledge your concerns regarding the pricing during your visit, which can fluctuate based on demand. Additionally, we regret to hear about the issues you encountered with the gym equipment, the steam and sauna facilities, as well as the ironing situation with your shirts. Your observations about maintenance and the need for effective communication with our supervisory team are invaluable. We strive to provide a seamless experience for all our guests, and your feedback will be taken into consideration as we work towards enhancing our services. We are grateful for your understanding and hope to have the opportunity to welcome you back in the future, where we aim to provide you with an even better experience. Best regards, Novotel Riyadh Al Anoud

Other web-users rate our hotel

  • 288 reviews 9.1/10 Location
  • 366 reviews 8.5/10 Room
  • 939 reviews 9.3/10 Service
  • 13 reviews 6.1/10 WiFi
  • 248 reviews 8.9/10 Breakfast
  • 227 reviews 9/10 Cleanliness
  • 178 reviews 9.7/10 Vibe
  • 101 reviews 8.6/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Riyadh Hotels