Mercure Riyadh Al Anoud 4 stars

Customer review rating (ALL Rating) 4.5/5 595 reviews

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Description

Hotel extras

  • Rooftop Pool

  • Free High Speed WiFi

  • 3 Fully Equipped Meeting Rooms

  • Rooftop Gym and Spa

  • 3 Dining Outelts

Our accommodation(s)

Hotel location

Mercure Riyadh Al Anoud

RCRA 3298, Building No. 3298, Al Balsam Street, Al Murabba District
12612 RIYADH
Saudi Arabia

GPS:24.66416, 46.70143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LES BERNACHES

elegant, rustic dining place and atmosphere which make it poplar for individuals whom are seeking style. All day dining restaurant, open buffet for breakfast, lunch and dinner on Ala Carte, throughout the week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  595 reviews

Customer review rating 4.5/5

Fang Z. Business - Confirmed reviews ALL

The hotel is well located and clean, and the service was perfect, everything was good. Will definitely come back again when business travel to Riyadh next time.

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, and our service to your satisfaction. We look forward to welcoming you back during your future business travels to Riyadh. Best regards, Mercure Riyadh Al Anoud

Customer review rating 5.0/5

Sara A. Business - Confirmed reviews ALL

Overall, my stay was great. The location was excellent, and the staff were amazing and very helpful. The only issues were that the bidet water pressure was extremely strong and uncomfortable, to the point that it could cause discomfort or even injury. Also, there were no trash bags provided in the room bins. The gym was quite basic and had limited equipment. Other than that, everything was excellent, and I would happily stay here again. ⭐⭐⭐⭐⭐

Dear Guest, Thank you for your positive feedback regarding your recent stay at Mercure Riyadh Al Anoud. We are delighted to hear that you enjoyed our location and found our staff to be helpful and friendly. We appreciate your comments about the bidet water pressure and the absence of trash bags in the room bins. Your concerns will be noted for further consideration as we strive to enhance our guest experience. Additionally, we acknowledge your feedback about the gym facilities and will explore options for improvement. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, Mercure Riyadh Al Anoud

Customer review rating 5.0/5

Ammar A. Solo - Confirmed reviews ALL

⭐⭐⭐⭐⭐ Exceptional Stay at Mercure Riyadh Al Anoud Highlights at a Glance Complimentary room upgrade and thoughtful welcome gesture. Outstanding guest care with proactive communication before and during the stay. Premium location with easy access to the metro station. Modern, clean, and newly opened hotel. Comfortable room atmosphere with excellent lighting and design. Great in-room amenities including tea setup, coffee machine, iron, and entertainment options. Convenient breakfast timing (6:00 AM – 10:30 AM). Excellent value for money compared to the quality offered. Friendly and professional staff who genuinely care about guest satisfaction. Highly recommended for both business and leisure travelers. As an Accor Platinum member, I have stayed at many hotels, and I can confidently say that my experience at Mercure Riyadh Al Anoud exceeded expectations. From the moment I made my reservation, the team was proactive and genuinely committed to ensuring a comfortable and memorable stay. I was pleasantly surprised with a room upgrade and a wonderful welcome gesture, which immediately made me feel valued and appreciated. The staff maintained excellent communication through every possible channel to make sure all my needs were met before and during my stay. The hotel's location is outstanding, situated in a premium area with convenient access to the metro station, making transportation around Riyadh incredibly easy. The property itself is newly opened, modern, and exceptionally clean. One thing I particularly appreciated is that it is not an overly large hotel, allowing guests to move around comfortably without long walks through endless corridors and facilities. The room was thoughtfully designed, featuring excellent lighting and a very relaxing atmosphere. All amenities were provided to a high standard, including a tea setup, coffee machine, iron, and outstanding in-room entertainment options on the television. Every detail contributed to a comfortable and enjoyable experience. The breakfast deserves special recognition. The timing is very convenient, running from 6:00 AM until 10:30 AM, and the pricing is extremely reasonable considering the quality and variety offered. Most importantly, I would like to extend my sincere appreciation to: Mr. Feras Aljanoubi Mr. Abdullah Abdulrahman Mr. Fahad Alessa Their professionalism, hospitality, and dedication to guest satisfaction truly made a difference and elevated my stay to another level. I highly recommend Mercure Riyadh Al Anoud to anyone visiting Riyadh, whether for business or leisure. Being the first Mercure hotel in Riyadh, it has set a very high standard, and I look forward to returning in the future. Best Regards, Ammar A. Accor Live Limitless Platinum Member ⭐⭐⭐⭐⭐

Dear Guest, Thank you for taking the time to share your exceptional experience at Mercure Riyadh Al Anoud. We are delighted to hear that your stay exceeded your expectations and that you appreciated the complimentary room upgrade and thoughtful welcome gesture. Our team strives to provide proactive communication and personalized service, and it is rewarding to know that you felt valued throughout your time with us. We are pleased that our premium location and modern facilities contributed positively to your stay. Your acknowledgment of our staff, particularly Mr. Feras Aljanoubi, Mr. Abdullah, Mr. Abdulrahman, and Mr. Fahad Alessa, is greatly appreciated and will be shared with them; it is their dedication that enhances the guest experience. It is wonderful to hear that you enjoyed the breakfast offerings and found the amenities up to the high standard we aim to maintain. We look forward to welcoming you back in the future and continuing to provide the high-quality service that you have come to expect from Mercure. Best regards, Mercure Riyadh Al Anoud

Customer review rating 5.0/5

Aeshah A. Business - Confirmed reviews ALL

I rate it 10/10

Dear Guest, Thank you for your generous feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff friendly. Your satisfaction is our priority, and we appreciate your perfect rating. Goodbye and best regards, Mercure Riyadh Al Anoud

Customer review rating 5.0/5

Adel A. Business - Confirmed reviews ALL

I had a very great time staying at this hotel and Mr Feras was very helpful and professional

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and that Mr. Feras provided you with helpful and professional service. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Mercure Riyadh Al Anoud

Other web-users rate our hotel

  • 301 reviews 9.6/10 Location
  • 322 reviews 8.7/10 Room
  • 644 reviews 9.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 241 reviews 9.3/10 Cleanliness
  • 229 reviews 8.7/10 Breakfast
  • 179 reviews 9.5/10 Vibe
  • 99 reviews 8.6/10 Amenities

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