Mercure Riyadh Al Anoud 4 stars

Customer review rating (ALL Rating) 4.4/5 342 reviews

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Description

Hotel extras

  • Rooftop Pool

  • Free High Speed WiFi

  • 3 Fully Equipped Meeting Rooms

  • Rooftop Gym and Spa

  • 3 Dining Outelts

Our accommodation(s)

Hotel location

Mercure Riyadh Al Anoud

RCRA 3298, Building No. 3298, Al Balsam Street, Al Murabba District
12612 RIYADH
Saudi Arabia

GPS:24.66416, 46.70143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LES BERNACHES

elegant, rustic dining place and atmosphere which make it poplar for individuals whom are seeking style. All day dining restaurant, open buffet for breakfast, lunch and dinner on Ala Carte, throughout the week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  342 reviews

Customer review rating 3.5/5

Midhundas D. Business - Confirmed reviews ALL

The stay was fine, the breakfast was very limited. especially the detox water having only mint.

Dear Guest, Thank you for your feedback. We are pleased to hear that you found your stay comfortable. However, we regret that the breakfast options did not meet your expectations. Your comments regarding the detox water will be taken into consideration for future enhancements. Best regards, Mercure Riyadh Al Anoud

Customer review rating 0.5/5

Scott R. Business - Confirmed reviews ALL

Asked for long stay, quoted above online pricing.by over 40%, laughable rate considering the competition around

Dear Guest, We note your comments regarding the value for the price. Please note that your reservation was made through a third-party platform, and the rate booked was in line with the city’s demand during that period and comparable with competitor rates in the market. Your feedback will be shared internally as part of our ongoing review of our services and standards. Regards, Hotel Management

Customer review rating 4.5/5

Ahmad O. Couples - Confirmed reviews ALL

I liked the understanding of the reception staff reg the late checkout.

Dear Guest, Thank you for your kind words about our welcoming staff and your positive experience with our reception team regarding late checkout. We are delighted to hear that you enjoyed your stay with us. Best regards, Mercure Riyadh Al Anoud

Customer review rating 1.5/5

Lina N. Business - Confirmed reviews ALL

Food tp room takes 1 hour during ramadan even if u are fasting u starve. Breakfast is borig and very limited

Dear Guest, Thank you for your feedback. While we are pleased you valued our location, we sincerely regret that several aspects of your stay did not meet expectations. Your comments have been shared with the respective teams for immediate attention, as providing a comfortable and seamless experience is our priority. We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us in the future. Kind regards, Mercure Riyadh Al Anoud Hotel Management

Customer review rating 4.0/5

Damien F. Friends - Confirmed reviews ALL

Nice room, clean and spacious. Breakfast (choice & quality) should be improved. As well no possibility to have breakfast to take away in case of early flights. For such an hotel, it cannot be understood.

Dear Guest, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to read that you enjoyed your room and found it clean and spacious. Your positive comments are truly appreciated and will be shared with our housekeeping team. We also thank you for your remarks regarding breakfast. Your feedback about the variety and quality is taken seriously, and we are continuously reviewing our offering to ensure it meets the expectations of our guests. With regard to takeaway breakfast, we would like to kindly clarify that this service is indeed available upon request for guests departing early. We regret if this was not communicated clearly during your stay and apologise for any inconvenience this may have caused. Your comment highlights the importance of ensuring that all guests are properly informed about the services available to them. We hope to have the opportunity to welcome you again and provide you with an even better experience in the future. Best Regards, Mercure Riyadh Al Anoud Hotel Management

Other web-users rate our hotel

  • 220 reviews 9.5/10 Location
  • 231 reviews 8.7/10 Room
  • 429 reviews 8.8/10 Service
  • 15 reviews 6.6/10 WiFi
  • 185 reviews 9/10 Breakfast
  • 172 reviews 9.1/10 Cleanliness
  • 140 reviews 9.6/10 Vibe
  • 82 reviews 8.9/10 Amenities

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