Mercure Riyadh Al Anoud 4 stars

Customer review rating (ALL Rating) 4.4/5 278 reviews

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Description

Hotel extras

  • Rooftop Pool

  • Free High Speed WiFi

  • 3 Fully Equipped Meeting Rooms

  • Rooftop Gym and Spa

  • 3 Dining Outelts

Our accommodation(s)

Hotel location

Mercure Riyadh Al Anoud

RCRA 3298, Building No. 3298, Al Balsam Street, Al Murabba District
12612 RIYADH
Saudi Arabia

GPS:24.66416, 46.70143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LES BERNACHES

elegant, rustic dining place and atmosphere which make it poplar for individuals whom are seeking style. All day dining restaurant, open buffet for breakfast, lunch and dinner on Ala Carte, throughout the week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  278 reviews

Customer review rating 5.0/5

Olga Z. Business - Confirmed reviews ALL

One of my best experiences of this trip was this hotel. I even didn’t want go out of it. Is so well furnished inside, the room was so clean, spacious. The breakfast was very good. It’s so quiet. The hotel is close to the metro and Lulu market (4 mins walk).

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Riyadh Al Anoud. We are delighted to hear that you enjoyed the cleanliness, spaciousness of your room, and the quality of our breakfast. It is wonderful that our location suited your travel needs. Your positive feedback motivates our team to continue providing exceptional experiences for our guests. Best regards, Mercure Riyadh Al Anoud

Customer review rating 4.5/5

Mohammed S. Business - Confirmed reviews ALL

Very good

Dear Guest, Thank you for your kind words regarding the cleanliness and comfort of our hotel. We are delighted to hear that you had a very good experience during your stay with us. Goodbye and best regards, Mercure Riyadh Al Anoud

Customer review rating 5.0/5

Hussein Z. L. Solo - Confirmed reviews ALL

Thank you to the wonderful staff at Riyadh Mercure Al Anoud hotel for making my stay unforgettable, I highly recommend this gem to anyone looking for exceptional service, confort and unforgettable experience.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff contributed to making your experience unforgettable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Mercure Riyadh Al Anoud

Customer review rating 1.5/5

Moath A. R. Business - Confirmed reviews ALL

The overall customer attention is low. No body answer the phone when you call front desk, operator, room service, etc. also, the house keeping is less than expected compared to ALL standard. As a Diamond member: I would expect some due care as usually seen in other ALL hotels, but this one is careless on all aspects.

Dear Guest, Thank you for your feedback. I sincerely regret to learn that your experience did not meet your expectations, particularly regarding the responsiveness of our team and housekeeping services. Your comments regarding the level of care provided to our valued Diamond members are noted and appreciated. We strive to ensure all guests receive exceptional experience, and your insights will help us in our ongoing efforts to improve. Best regards, Mercure Riyadh A. Anoud

Customer review rating 3.0/5

Khaleda A. Families - Confirmed reviews ALL

The place is nice well clean however the room service food option is limited. And when we checked out we waited long time for our luggage to brought down in to the reception area

Dear Guest, Thank you for your feedback. We appreciate your comments regarding the cleanliness of our hotel. We acknowledge your concerns about the limited room service options and the delay with your luggage during check-out. Your insights are valuable as we strive to enhance our services. Best regards, Mercure Riyadh Al Anoud

Other web-users rate our hotel

  • 197 reviews 9.5/10 Location
  • 203 reviews 8.5/10 Room
  • 393 reviews 8.7/10 Service
  • 12 reviews 7.1/10 WiFi
  • 171 reviews 9/10 Breakfast
  • 154 reviews 9/10 Cleanliness
  • 135 reviews 9.5/10 Vibe
  • 101 reviews 7.8/10 Comfort

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