Novotel Riyadh Sahafa 4 stars

Customer review rating (ALL Rating) 4.5/5 149 reviews

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Description

Hotel extras

  • Spacious room airconditioned Providing free toiletries and bathrobes,

  • private bathroom with a shower, a bidet and hairdryer

  • view on olaya street and Sahafa district towers

  • high floor rooms starting from the 4th floor

  • Valet Parking

Our accommodation(s)

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Room 1

Hotel location

Novotel Riyadh Sahafa

13321 OLAYA STREET, AS SAHAFA DISTRICT RIYADH
RIYADH
Saudi Arabia

GPS:24.80694, 46.6272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  149 reviews

Good Stay

Customer review rating 1.5/5

Shaker A. Business - Confirmed reviews ALL

Dear Mr. shaker , I would like to clarify that your reservations were made by your company\'s request, including the meal options and we don’t have any control for your reservation. I understand that it may have been surprising to find that the conditions of the stay different and that no dinner option was offered, as was the case during your previous stay. I hope this clears up any confusion, and we appreciate your feedback.

Great stay

Customer review rating 4.0/5

Danny Business - Confirmed reviews ALL

Dear Mr. Danny , Thank you for your feedback. We’re glad to hear you enjoyed our friendly staff and breakfast, and we appreciate your kind words about Ms. Taghreed. We apologize for the housekeeping and gym issues you mentioned. We will address the cleaning concerns with our team and work on improving the gym facilities, including the music volume. Your comments are valuable, and we look forward to welcoming you back for a better experience.

Well locate and Well Groomed Staff

Customer review rating 4.5/5

Muhammad S. S. Families - Confirmed reviews ALL

Dear Muhammad , Thank you for sharing your wonderful feedback with us! We\'re delighted to hear that you had an excellent experience during your stay. We\'re especially glad that you found our reception staff to be cooperative and helpful. We\'ll be sure to pass on your kind words to the team, particularly the lady who assisted you at check-in. It\'s also great to know that our restaurant staff provided you with attentive service, and we\'re happy to hear the valet parking added to your convenience. We truly appreciate your positive comments and look forward to welcoming you back soon!

Bad reception and bad management

Customer review rating 1.5/5

Abdulaziz A. Couples - Confirmed reviews ALL

Dear Abdulaziz A., Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the impression left by our reception team and the service you received, as we value professionalism and respect highly. Your comments about management and the overall guest experience are noted, and we appreciate you highlighting the importance of a cohesive service standard. We are committed to continual improvement and will use your insights to enhance our team’s performance. We hope to welcome you back in the future, where we strive to provide a stay that reflects the quality expected from our brand. Warm regards, Novotel Riyadh Sahafa

Excellent hotel location next to metro station, excellent service

Customer review rating 5.0/5

Noname Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 117 reviews 9.3/10 Location
  • 168 reviews 8.9/10 Room
  • 372 reviews 9.5/10 Service
  • 116 reviews 9.8/10 Vibe
  • 116 reviews 9.7/10 Cleanliness
  • 86 reviews 9.2/10 Food
  • 74 reviews 7.9/10 Comfort
  • 57 reviews 8.8/10 Breakfast

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