Novotel Riyadh Sahafa 4 stars

Customer review rating (ALL Rating) 4.7/5 632 reviews

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Description

Hotel extras

  • Spacious room airconditioned Providing free toiletries and bathrobes,

  • private bathroom with a shower, a bidet and hairdryer

  • view on olaya street and Sahafa district towers

  • high floor rooms starting from the 4th floor

  • Valet Parking

Our accommodation(s)

Hotel location

Novotel Riyadh Sahafa

13321 OLAYA STREET, AS SAHAFA DISTRICT RIYADH
RIYADH
Saudi Arabia

GPS:24.80694, 46.6272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  632 reviews

Customer review rating 3.5/5

Alessandro F. Families - Confirmed reviews ALL

The hotel staff has been welcoming and accommodating there are nonetheless small important details to address

Dear Alessandro F., Thank you for your feedback regarding your stay. We appreciate your kind words about our staff; however, we acknowledge that there are areas in need of improvement. Your comments will be reviewed as we strive to enhance our guest experience. Best regards, Novotel Riyadh Sahafa

Customer review rating 4.5/5

Maged E. Business - Confirmed reviews ALL

I feel comfortable and like the food and the equipment

Dear Maged E., Thank you for your positive feedback regarding our location, friendly staff, and food quality. We are delighted to hear that you felt comfortable during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Riyadh Sahafa

Customer review rating 3.0/5

Maha A. Friends - Confirmed reviews ALL

The overall experience was excellent but we had a few issues. For instance, there was a delay in check-in and the special request noted in our reservation was completely ignored. Furthermore, there were electrical issues in the room and the bathroom had some issues highlighted several time. Although the staff eventually resolved the problems, it took up of our time.

Dear Maha A., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that your overall experience was excellent; however, we sincerely apologize for the inconveniences you encountered, particularly with the check-in delay and the handling of your special requests. We also regret the electrical and bathroom issues you faced, and we appreciate your patience as our team worked to resolve them. Your comments are invaluable in helping us improve our services. Goodbye and best regards, Novotel Riyadh Sahafa

Customer review rating 5.0/5

Hussam A. Couples - Confirmed reviews ALL

Great

Dear Hussam a., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel Riyadh Sahafa

Customer review rating 5.0/5

Asif Z. Business - Confirmed reviews ALL

Great welcome and super comfortable stay in Riyadh

Dear Asif Z., Thank you for your kind words regarding your stay at Novotel Riyadh Sahafa. We are delighted to hear that you enjoyed a comfortable experience and received a warm welcome. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Riyadh Sahafa

Other web-users rate our hotel

  • 291 reviews 9.2/10 Location
  • 457 reviews 8.6/10 Room
  • 1,148 reviews 9.6/10 Service
  • 7 reviews 4.5/10 WiFi
  • 334 reviews 9.5/10 Food
  • 327 reviews 9.6/10 Cleanliness
  • 325 reviews 9.5/10 Vibe
  • 292 reviews 9.3/10 Breakfast

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