Novotel Suites Riyadh Olaya

Novotel Suites Riyadh Olaya 4 stars

Customer review rating (ALL Rating) 3.7/5 238 reviews

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Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

ALLSAFE approved hotel

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street, PO Box 2689, Olaya Main Street
12221 RIYADH
Saudi Arabia

GPS:24.684311, 46.690333

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

LA MODE CAFE RESTAURANT

Our accommodation(s)

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  238 reviews

TripAdvisor Rating  3.5/5  184 reviews

Noisy housekeeping

Customer review rating 2.5/5

Tarek Business - Confirmed reviews ALL

Very noisy housekeeping who starts vacuuming corridors in the evening despite several times being reminded not to do so. The hotel is old, outdated, and the gym is a mess. Restaurant staff keep chasing you to rate them high on google without even deserving it

Bad

Customer review rating 0.5/5

Saad Business - Confirmed reviews ALL

The staff doesn’t know how to deal and check booking elements iv been stopped by ur staff while I was having breakfast because they thought It wasn’t part of my booking I told them no way iv made sure to book with breakfast and I’ll show it to u and after looking through my booking details I showed them an right

Just OK. Nothing Great.

Customer review rating 2.5/5

Binay Business - Confirmed reviews ALL

I checked in late and there was no one to help with luggage. The room was average. Room change request went unattended. Breakfast was pretty average.

Dear Mr. Binay , Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Novotel Suites Riyadh Olaya,

Well managed hotel, Good location in the center of the Riyadh city

Customer review rating 3.5/5

Adil A. Families - Confirmed reviews ALL

The stay was good, oveall good experience, recommended to stay whether it is a leisure or business trip.

Customer review rating 5.0/5

Mahmoud E. Families - Confirmed reviews ALL

Many thanks for Basam in the receiption for support, help, professional and friendly attitude.

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Other web-users rate our hotel

  • 209 reviews 8.8/10 Location
  • 352 reviews 5.8/10 Room
  • 500 reviews 8.3/10 Service
  • 16 reviews 2.4/10 WiFi
  • 168 reviews 6.2/10 Comfort
  • 164 reviews 5.2/10 Cleanliness
  • 114 reviews 7.2/10 Breakfast
  • 97 reviews 3.8/10 Amenities

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