Novotel Suites Riyadh Olaya Hotel 4 stars

Customer review rating 4.0/5 822 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Novotel Suites Riyadh Olaya
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+ 20 Services

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street
PO Box 2689
Olaya Main Street
12221 riyadh
saudi arabia

Tel: +966114656555

Fax: (+966)112933598

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 39km / 24.23 miles - Shuttle paying

  • By plane

    KING KHALID KAIA At 39km / 24.23 miles - Shuttle paying

  • By plane

    RIYADH At 39km / 24.23 miles - Shuttle paying

  • By car

    KING FAHD ROAD At 0.8km / 0.5 miles

  • By train

    RIYADH At 9.8km / 6.09 miles

  • By train

    RIYADH STATION At 5km / 3.11 miles

GPS :24.684311, 46.690333

Our accommodation(s)

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Deluxe Room with 1 Kingsize Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with King Size Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 double beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 135

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Suites Riyadh Olaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

822 reviews

tripadvisor

TripAdvisor Rating 3.5/5

167 reviews

Old furniture and dirty Carpets

Customer review rating 3.0/5

Abdrabah A. Families - 12/04/2021 Confirmed reviews ALL

The hotel looks like have no so ever any maintenance or carpet cleaning in the last 5 years. I am one of guest that mostly i will not return back. The hotel should not carry 4 stars based on what i saw my self. The good man i liked is the bill boy who carrying bags. His attitude and services exceeded my expectations. As platinum accor member i got nothing there that shows any respect to the level of loyalty i own. I got worst rooms and the only good thing I remember the late check out.

Good stay

Customer review rating 4.0/5

Faisal K. Business - 10/04/2021 Confirmed reviews ALL

The room was clean and the staff were very good.

Dear Faisal k., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.0/5

Mohammed H. Business - 03/04/2021 Confirmed reviews ALL

Over all is okay , just okay Room was non smoking but the smelly with cigarette smoking from previous customer. As gold member and when they upgrade they should give me the best room

Dear Mohammed H., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

was not expected

TripAdvisor rating 3.0/5

alwaadalfetic Business - 21/02/2021 TripAdvisor review

I won't stay there any more, the staff and the bag boy are so helpful and perfect as well as as respectful . the room have several things not working such as lights, dirty carpet and bad sleeping on portable extra bed, nothing in the kitchen.bad furniture.

Good location

Customer review rating 4.0/5

Khaleel R. Business - 16/02/2021 Confirmed reviews ALL

Nice and friendly stuff

Staff very helpful

Customer review rating 4.5/5

Walter Business - 08/02/2021 Confirmed reviews ALL

From the manager at the reception to the staff cleaning the rooms all made a special effort to be helpful, getting information, ordering vehicles, and etc. The food service in the face of the pandemic was well organized and the room gave an impression of safety. An agreeable stay.

Very professional staff

Customer review rating 3.5/5

Waheeb S. A. Families - 08/02/2021 Confirmed reviews ALL

Although furniture was outdated, yet it's well located property with professional staff.

saudi visit

TripAdvisor rating 4.0/5

Shankar M Business - 08/02/2021 TripAdvisor review

The staff aver very nice and cooperative and the support team are equally nice. room service and house keeping personnel's are very polite and helpful. looking to stay during my next visit also. Overall a satisfactory trip and stay.

Discount offer

Customer review rating 3.0/5

Dr B. Families - 20/01/2021 Confirmed reviews ALL

Under my expectation

Dear Motaz Talat M B., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Location is good but staff to improve

Customer review rating 2.5/5

T. Families - 16/01/2021 Confirmed reviews ALL

Location is good but reception staff, housekeeping and breakfast staff all have to improve and to attend guests with care. Being platinum member no amenities, no welcome drink and no special attention was even I asked.

Dear Muhammad T., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel with few caveats

Customer review rating 3.5/5

Maxim Business - 14/01/2021 Confirmed reviews ALL

Modern hotel with nice facilities, great reception team - really helpful. Few things made me drop the rating: * Not clean, this needs a redo. Rooms, especially the bathroom was cleaned in the hurry, so you can see the stains and dust left. * Gym facilities are nice, but it seems that floors are never wiped there. Floor exercises can't be done - you will have your hands and clothes dirty immediately. * Internet speed is below average - not suitable for my working needs, even calls without video were sometimes not working properly. If this would be fixed, I would probably use this hotel again for the next trip. As I said - the overall impression is good and the staff is really friendly.

Dear Maxim M., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nigh level

Customer review rating 4.5/5

Predrag Business - 14/01/2021 Confirmed reviews ALL

As I expected everything was vero good, polite, profesional. Room is comfortable, clean, wifi works excellent. Parking in front of the hotel was free and avialiable. Check in procedure was fast. What can I imagine more?

Dear Predrag M., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, Great housekeeping

Customer review rating 3.5/5

Engr. V. L. Families - 13/01/2021 Confirmed reviews ALL

The stay was good however the room was not ready even after doing online checkin. The room equipments and furniture are either not working or need replacement. There is no heating control in the Air conditioning system, only cooling. The front desk as well as the house keeping teams are really good and did their best as per there limitations.

Dear Venus L., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Excellent

TripAdvisor rating 5.0/5

predrag2013 Business - 11/01/2021 TripAdvisor review

As I expected, everything was on the high level - from check-in, to comfort and quality in the room. WiFi works very well, I parked my car just in front of the hotel (free parking). Ryadh is very safe city.

VERY GOOD STAY

Customer review rating 5.0/5

G. Z. Business - 06/01/2021 Confirmed reviews ALL

VERY GOOD STAY

Dear Z. G., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Sejour

Customer review rating 4.5/5

Slsh Business - 21/12/2020 Confirmed reviews ALL

Nice Stay with nice people who are very helpful

Dear Slah S., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Ali A. Couples - 10/12/2020 Confirmed reviews ALL

Perfect

Well located

Customer review rating 1.5/5

Fawaz A. Families - 08/12/2020 Confirmed reviews ALL

It was unfortunately so bad, the room carpet was not clean, bad smell from bathroom, small insect was bothering me while I’m sleeping and the pillow was not comfortable... I assume Accor group can do better for their costumer and they will take this notes seriously to improve their services.

Dear Fawaz A., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Normal

Customer review rating 3.0/5

Serge Families - 06/12/2020 Confirmed reviews ALL

Need more cleaning. Has smoking smell. Breakfast was very simple. Need more options.

Dear Serge L., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Not bad

Customer review rating 3.0/5

K Business - 20/11/2020 Confirmed reviews ALL

The hotel is old needs renovation

Our most recent 20 reviews

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