ibis Riyadh Olaya Street 3 stars

Customer review rating (ALL Rating) 4.3/5 595 reviews

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Description

Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street, Opposite to the Kingdom Tower, PO BOX 61066
11565 RIYADH
Saudi Arabia

GPS:24.712227, 46.676618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Oopen Pasta and Grill

Creative cuisine and an unlimited choice of recipes for tailor-made menus... At OOPEN PASTA AND GRILL, you can create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of delicious sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  595 reviews

Customer review rating 5.0/5

Maja W. Business - Confirmed reviews ALL

very happy to be there, the location is amazing

Customer review rating 2.0/5

Mohammed A. Couples - Confirmed reviews ALL

I'm disappointed to say that my second stay at this hotel was not up to par with my expectations, particularly with regards to the benefits I'm entitled to as an All Accor Gold member. Unfortunately, I did not receive the expected upgrade or welcome drink, which are standard perks for members of my tier. Furthermore, I attempted to contact the hotel directly using the phone number listed in the All Accor App to request a room with a view of the Al Mamalaka tower, but my calls went unanswered. As a loyal customer, I expect a higher level of service and recognition of my membership benefits. I hope that the hotel will take my feedback seriously and take necessary steps to improve their service and ensure that All Accor Gold members receive the benefits they are entitled to. I look forward to a better experience during my future stays.

Dear Mr. Mohammed, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel management Ibis Riyadh Olaya Street

Customer review rating 5.0/5

Paul S. Business - Confirmed reviews ALL

Easy booking, easy to find, easy to check in… everything worked.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Hotel Management at Ibis Riyadh Olaya Street

Customer review rating 4.5/5

Bader A. Business - Confirmed reviews ALL

From the moment I entered the hotel, I was warmly welcomed, and I asked them to be quiet. It truly is a hotel worth visiting.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management at Ibis Riyadh Olaya Street

Customer review rating 5.0/5

Neil G. Families - Confirmed reviews ALL

Always my first choice when I'm staying in Riyadh for the weekend.

Dear Neil G., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Hotel Management at Ibis Riyadh Olaya Street

Other web-users rate our hotel

  • 514 reviews 9.5/10 Location
  • 499 reviews 6.9/10 Room
  • 632 reviews 8.6/10 Service
  • 35 reviews 6.9/10 WiFi
  • 271 reviews 4.7/10 Comfort
  • 239 reviews 7.8/10 Cleanliness
  • 223 reviews 8.4/10 Breakfast
  • 163 reviews 7.9/10 Value

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