ibis Riyadh Olaya Street Hotel 3 stars

everyone was helpful thanks ibis

There was a problem with the cleanliness especially the bathroom .. it was not up to the standards of Accor chain .. the reservations team were rude !!

Over All good, the sleep quality was poor as there was too much noise .. the noise of opening and closing doors bathrooms etc in the other room can be heard from my room .. the checkout took more than 20 mts even though I opted for online checkout

The overall experience was good however the smoking room I was in was full of smoke smell upon check in. I am a smoker and I expect a smoking smell in the room but this time was too much my room number was 601 Other than that everything was perfect and I booked again this week in the same hotel

We were assigned with a smoking room with a bad smell. The windows cannot be opened and the ventilation was terrible.

everything was great except the soap and shampoo, and the internet wasn't perfect the whole time.

sometimes my staying become ok, but many times i am suffering some bad service such as receptionist

The hotel is super clean with an excellent central location. The taff is very friendly and helpful. The basement free parking is a big plus.

Very good location but the room is small and there is no toothpaste & toothbrush just a soup in the bath, And there is no noise isolation.

Unfriendliness of check in counter person and non availability of a person at the cafe counter was a bummer. Not being able to send me final bill by email giving reasons that they have closed the account is little unbelievable.

This was my worst experience in a hotel from Accor Hotels. I recommend to stay at any other hotel but this. Staff doesn't give you any information about the hotel and areas, if you show up 15 minutes before the opening of their breakfast they will kick you out like you are there to do something that they don't allow. Worst experience ever.

It is one of those experiences I would like to forget. Firstly, I made the booking online and made a request to provide me with a room having a good view. I was offered a room in the 1st floor and the view through the window as AC ducts and Fan Coil Units. Secondly, for the entire stay , the television was not working and I did not bother to inform the reception as I was already not too happy with the selection of room. I had paid for extended check out (5.00 PM) as my flight back home was at 9.25 PM. I get a call from the hotel reception around 2.00 PM asking when I am going to vacate ( I was in a business meeting when I received the call) and I had to explain that I have paid for extended check out and will do so at 5.00 PM.

I would like to forget the stay this time in Ibis Riyadh Olaya. Firstly, I booked online requesting a room with a good view of outside. But, I was given a room at the 1st floor with the view of AC ducts and FCU. Also the TV did not work during my stay.

The hotel is friendly, front desk staff is helpful and professional. The rooms are kept clean and tidy on daily basis, as it should be, but the bathroom's shower does not drain fast enough or properly before it over floods into the bath room area. Food is good and breakfast is very good for the guests who are largely professional business-oriented clients.

I was booked into a smoking room the first night of a 5 night stay. I cannot stand the smell of stale smoke and was very upset this could happen (I had booked online and no choices were provided). An international chain like Ibis should acknowledge that a smoking room is not a default option. Other than that, the staff reacted well and I was booked into a better room for the rest of the stay.