ibis Riyadh Olaya Street Hotel 3 stars

Name: ibis Riyadh Olaya Street
Address: RIYADH, 11565, SAUDI ARABIA
Telephone: (+966)11/4199995
Rating: 4.1

Customer review rating 4.1/5 1,683 reviews

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ibis Riyadh Olaya Street Hotel

Vibrant economy hotel, open to everyone

"Want to be at the heart of Riyadh? Our hotel is your preferred address home with its ideal location opposite to Kingdom tower and the Ibis international standards, my team and I are waiting to welcome you." Mr. Khalil AAGUIG, General Manager

Khalil AAGUIG, Hotel Manager

Across the street from the iconic Kingdom Centre, the 176-room ibis Riyadh Olaya Street hotel is an oasis of comfort and amenities in the heart of Saudi Arabia's capital. The 24-hour hotel is located 30 km from King Khalid International Airport and offers free parking. Kick off a day of meetings in Riyadh, in our spacious meeting room, with breakfast served from 4 AM to midday. Design your own dish at our Oopen Pasta & Grill restaurant, then enjoy a restful night with Sweet Bed by ibis.

Riyadh's main upscale shopping street is the setting for ibis Riyadh Olaya Street hotel. Two stunning skyscrapers dominate the skyline in this modern business district: Al Faisaliyah Centre and Kingdom Centre, with its distinctive parabolic arch. The 99th-floor Skybridge offers superb views over the sprawling city, especially at dusk. Further south, visit the City Centre district to explore the National Museum and Masmak Palace in King Abdul Aziz Historical Park.

Hotel extras

Free WIFI
24/7 room service
Private indoor car park
Spacious meeting room
Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street
Opposite to the Kingdom Tower
PO BOX 61066
11565 riyadh
saudi arabia

Tel: +966114199995

Fax: (+966)11/4199997

Check-in from 14h00

Check out up to 12h00

By plane
KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS :24.712227, 46.676618

Hotel services

OOPEN PASTA AND GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Breakfast à la carte Additional charge
Room service
- Cold snacks
- Hot meals

One Meeting room

Wheelchair accessible hotel

Hotel informations
- 176 rooms
- 4 rooms for people with reduced mobility
- No family room
- 12 connecting rooms
- 48 non-smoking rooms
- 11 floors
Languages spoken at the hotel
- English
- Arabic
- French
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- High speed transmission line
- WiFi in the communal areas
- High Speed internet
- WiFi at the hotel
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
Luggage storage
- Luggage storage
Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Iron
- Iron at reception
Currency exchange
- Currency exchange

Shuttle
- RUH Additional charge
- KING KHALID INTL AP Additional charge
Private Parking
- On site
- 40 parking spaces
- Private
- Parking opened 24/7

Fitness Center
- On site

Our accommodation(s)

Room with 1 double bed equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Most of the accommodation: Corner Room *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room with 2 single beds equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Most of the accommodation: Corner Room *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 26 m²
Maximum capacity: 12 people

Find out more

Not good at all

Bader A. Couples - 15/10/2021 Confirmed reviews ALL

It is bad

Dear Bader N., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Noisy AC

Anonymous Business - 10/10/2021 Confirmed reviews ALL

Bad experience. AC is extremely loud, mini bar hardly keeps anything chilled. As a good member, my expectation is to at least get a decent room when staying in Accor hotels, however I was given a connected room, on first floor, with a bad view. Being a loyal Accor guest doesn’t seem to be of any value

Dear Kareem B., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest relation manager

First Cleaning impression Wasvery bad

Anonymous Business - 02/10/2021 Confirmed reviews ALL

Room was not clean when Check in

Dear Khalid Mohamed S., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest relation Manager

Bad service

Anonymous Business - 24/09/2021 Confirmed reviews ALL

Bad service

Dear Mr. Mohammed N., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman, Guest experience manager Ibis Riyadh

Anonymous Couples - 12/09/2021 Confirmed reviews ALL

He hotel design is modern and relaxing. The view from the room was very nice. I liked the speed of service and the helpful staff.

Dear Saad M., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Ibis Riyadh

As expected

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

As expected, The hotel is well organized and provides great service. The room was very clean and tidy and the bathroom was very clean as well. Staff are friendly and helpful and they made my stay memorable. I surely recommend this hotel.

Dear Isaaq A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Ibis Riyadh

Mr. Faiz

faizhfz Business - 21/08/2021 TripAdvisor review

The hotel was good but it has no gym and for the high price they offered it didn't include breakfast. A note about the receptionist named Fahad, don't seem to know his job and has some weird reactions. Car parking is available and other staff members are good. Furthermore, it seems that my second night was not counted toward my membership account for points. Thank You

Good stay generally speaking

Marco C. Business - 08/08/2021 Confirmed reviews ALL

Generally speaking was a good service in all aspects

Dear Mr. Marco C., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Anonymous Business - 05/08/2021 Confirmed reviews ALL

Room was not clean. Bathroom wasn’t clean at all and there was cigarettes ashes all over the room. No toothpaste.

Dear Mr. talal K., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Great service

Anonymous Business - 02/08/2021 Confirmed reviews ALL

I always stay in ibis hotels Ibis hotel in riyadh is well located The location is good and near to kingdom tower The free parking makes my stay comfortable and easy The hotel is clean and has a nice modern design It also provides goid value for money considering the great service

Dear Mohammad K., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Ahmad A. Friends - 28/07/2021 Confirmed reviews ALL

It was a good experience and very comforting, I kinda didn't like the parking slots, and the sheets weren't clean.. The water had a bad smell unfortunately. But overall, the hotel is good enough for a short stay

I didn't envoy my stay at this hotel

L. Solo - 22/07/2021 Confirmed reviews ALL

Air conditioning was not working good.

Dear Matondi L., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of maintenance and as such, I have addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Excellent location and service

Mohammed K. H. Business - 19/07/2021 Confirmed reviews ALL

Good hosts and clean hotel with professional polite staff

Dear Mohammed H., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Top Stay Ibis

mkhalidh2021 Business - 19/07/2021 TripAdvisor review

Excellent service from the moment you walk in. Hospitable staff with every interaction positively met with a smile and how can we help attitude. Clean and value for money. Breakfast was good with variety as well as dinner.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Very nice

Hammam Business - 18/07/2021 Confirmed reviews ALL

Excellent stay, clean, comfy and compact, reasonable breakfast

Dear Manuel B., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Nice stay

Anonymous Couples - 16/07/2021 Confirmed reviews ALL

Good location , specious room and delicious food

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Worst lifetime hotel stay by far

Elias Business - 02/07/2021 Confirmed reviews ALL

I don’t know from where to start, first I want to say that I am a top fan of Ibis, I stay there everywhere I go and I have very simple expectations. I stayed there for 7 days, the room only got cleaned once, whenever I call the reception no one answers, they put only one towel in the room which I find it very weird not to mention that it doesn’t get changed since there’s no cleaning. Breakfast was very miserable, it only starts at 7 and if you are up before trying to start your day early you only have to wait. When I arrived I got asked to pay the full amount in advance which was also weird and first time to happen, the receptionist said it’s the hotel policy but I never paid before in advance. I have stayed before in this hotel in early 2020 and it was nothing like this before, really very bad experience I’ll never come back ever

Dear Elias S., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience Ibis Riyadh

Good

Anonymous Business - 27/06/2021 Confirmed reviews ALL

Good

Dear AHMED M. GHAMRY ABOUELYAZID M., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis hotel management.

Comfortable

Anonymous Business - 29/05/2021 Confirmed reviews ALL

I'm very happy with the service at ibis riyadh Rooms are very clean and comfortable Bathroom is well cleaned and has all essential amenities Reception team are very friendly and helpful

Dear Mamdouh A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

The local investor is using the hotel for personal misuses

Loyal A. C. Solo - 23/05/2021 Confirmed reviews ALL

Booked for three nights and Platinum Member. Kept transferred day by day from floor to floor. The worst services experienced ever among Accor.

Dear Mr. Uthman A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every C.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

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