ibis Riyadh Olaya Street Hotel 3 stars

Customer review rating 4.1/5 1,512 reviews

ibis Riyadh Olaya Street
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • KING KHALID INTL APPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street
Opposite to the Kingdom Tower
PO BOX 61066
11565
riyadh
saudi arabia

Tel: +966114199995

Fax: (+966)11/4199997

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS :24.712227, 46.676618

Our accommodations

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Room with 2 single beds equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

OOPEN PASTA AND GRILL

Type of cuisine: International

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE 24 7

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Riyadh Olaya Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,512 reviews

tripadvisor

TripAdvisor Rating 4.0/5

350 reviews

Good stay

Customer review rating 4.1/5

Khaled S. Business - 16/03/2020 Confirmed reviews ALL

Wish all the best

Dear Khaled s., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

needs overhaul

Customer review rating 4.1/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

depressing

Dear Talik C., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager

Good stay overall

Customer review rating 4.1/5

Omar A. A. Business - 13/03/2020 Confirmed reviews ALL

I am usually rent a room in Ibis everytine I come to Riyadh

Dear Omar Al A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

lovely stay

Customer review rating 4.1/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

lovely stay thank you

Dear Wael R., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAguig General Manager

good experience

Customer review rating 4.1/5

Anonymous Friends - 11/03/2020 Confirmed reviews ALL

a bit difficult with the entrance but in a good location

Dear Wed A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

great service as expected

Customer review rating 4.1/5

Anonymous Friends - 11/03/2020 Confirmed reviews ALL

fantastic stay at ibis and many thanks to reception, housekeeping and restaurant team

Dear Anas A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Well located

Customer review rating 4.1/5

Mohamed Business - 09/03/2020 Confirmed reviews ALL

Nice facility equipped with most of what you expect from Standard - European - hotels!

Dear Mohamed E., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Good value for Money

Customer review rating 4.1/5

Mohamed S. Business - 18/02/2020 Confirmed reviews ALL

The hotel is just like every Ibis I stayed before, but with just some comments: Wifi is not very stable. Reception guys are not friendly/cooperative. The operation is very optimized, up to the level that hot water lasts for few minutes when you take shower, so you have to finish very quickly. Room space, cleanliness and service are all good.

Dear Mohamed S., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

should be improved

Customer review rating 4.1/5

Resul O. Business - 09/02/2020 Confirmed reviews ALL

**There wasn't available towel for face ( 50*100 cm ) despite request from the housekeeper, they provide another bath towel. ** Floor corridor should be cleaned by vacuum cleaner. During my stay, i left the corridor ( 1st floor ) as i found on first day sunday 1st Feb. Thanks

Dear Resul O., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Good stay

Customer review rating 4.1/5

Mahmoud E. Business - 07/02/2020 Confirmed reviews ALL

As Accor hotel I found what is expected

Dear Mahmoud Y., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Ibis Riyadh

TripAdvisor rating 4.0/5

kumar281 Business - 07/02/2020 TripAdvisor review

This was my second stay at the Ibis. Its a good value for money hotel. Though the amenities are basic, it's good enough for a short stay. The staff at the front desk are very helpful. The breakfast was decent, the location is central.

Dear kumar281, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely,

Good stay

Customer review rating 4.1/5

Eric V. Friends - 03/02/2020 Confirmed reviews ALL

Good, clean hotel. Meets all the basic requirements.

Dear Eric S V., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Well located

Customer review rating 4.1/5

Dana Business - 02/02/2020 Confirmed reviews ALL

Fabulous

Dear Zena A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Not as expected

Customer review rating 4.1/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

The assigned room was pretty gloomy. And the bathroom smelled really bad all the time.

Dear Karim E., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Good comfortable stay

Customer review rating 4.1/5

Anonymous Couples - 11/01/2020 Confirmed reviews ALL

The stay was good and comfortable. Neat rooms. Breakfast is good. But lunch and dinner dont have much options. Reaching hotel is very difficult due to work going on. A bit pricey for a 3 star hotel.

Dear Rahul Kumar K., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Cleanliness not up to standard

Customer review rating 4.1/5

Michel Business - 11/01/2020 Confirmed reviews ALL

The room is generally nice. The first day, the floor was sticky. Towels are ratty and stained. The bed and linens are very nice. There were a couple of dead insects - one under the blinds and one on the menu. There was a smell of cigarettes in the room. Generally, it didn't feel very clear, which is a pity as the rooms are very nice. The A/C is super noisy. Breakfast was nice for the price, and the coffee was excellent. Service was nice. N.B.: I left in a hurry the first morning and forgot to notify the staff about the room cleanliness. However the floor was cleaned after the first night without my commenting. But the rest of the dirty aspects were still there (Shelves, desk, insect, etc)

Dear Michel E., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager
Customer review rating 4.1/5

Anonymous Solo - 09/01/2020 Confirmed reviews ALL

v nice pleasant look forward to stay again

Dear Robin r., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Guest Car was blocking my exit

Customer review rating 4.1/5

M. A. Solo - 05/01/2020 Confirmed reviews ALL

I am an Accor member. This time I was stuck, I could not exit with my car because another guest was parking in front of it. It seems the park attendant was not doing his job. I had to call the police and waited for almost one hour before I could leave. Your Staff have to do the following; - Prevent double parking - Or, know the room number of each car owner. - Or, keep the keys with the front office if you will allow double parking. I have photos of the whole incident Please prevent this from happening again.

Dear Al Ghanmi M., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Inconvenienced receptionist

Customer review rating 4.1/5

Mohammed Solo - 04/01/2020 Confirmed reviews ALL

I was upset from your night shif receptionist, he called me at 3 am because un Uber-eat driver wanted something Yes I ordered un Uber-eat but the driver didn't want anything from yet the receptionist didn't bother to understand what the driver wanted exactly and called me right away When I went down the lobby to understand what the driver wanted, the security guy handled it and told me that it doesn't involved me and apologise politely I think your night shif receptionist need to be trained well to deal with your customers

Dear Mohammed a., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, we have noted your concern about the reception training and will address it . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

thank you

Customer review rating 4.1/5

Haifa Families - 02/01/2020 Confirmed reviews ALL

everyone was helpful thanks ibis

Dear Hifa A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager
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