ibis Riyadh Olaya Street Hotel 3 stars

Customer review rating 4.1/5 1,618 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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ibis Riyadh Olaya Street
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+ 17 Services

Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • KING KHALID INTL APPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 Meeting room(s)
  • Copy/print service availablePaying

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street
Opposite to the Kingdom Tower
PO BOX 61066
11565 riyadh
saudi arabia

Tel: +966114199995

Fax: (+966)11/4199997

Check-in from 14h00

Check out up to 12h00

  • By plane

    KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS :24.712227, 46.676618

Our accommodation(s)

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Room with 2 single beds equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

OOPEN PASTA AND GRILL

Type of cuisine: International

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE 24 7

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Riyadh Olaya Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,618 reviews

tripadvisor

TripAdvisor Rating 4.0/5

360 reviews

Good stay

Customer review rating 4.0/5

Ishaan Business - 02/04/2021 Confirmed reviews ALL

Yes the stay was good but the dinner quality was not... seemed like the food was prepared by an unskilled chef...

Dear Mr. ishaan, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. More Importantly I have received your comments about the food quality, and will personally review that with the kitchen team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

A quiet and peaceful place to stay in

Customer review rating 5.0/5

Anonymous Business - 29/03/2021 Confirmed reviews ALL

The hotel is wonderfully quiet and has a great location. Rooms are spacious and clean, bed is comfortable and bathroom has all the necessary amenities. The free of charge parking adds to the value of the property as well.

Dear yousef a., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Great location

Customer review rating 4.5/5

Steve Business - 20/03/2021 Confirmed reviews ALL

Excellent. Very friendly and helpful staff. With great value.

Dear Mr. Stephen G., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Good stay and the located is perfect

Customer review rating 4.0/5

Anas A. Business - 10/03/2021 Confirmed reviews ALL

every thing was good the cleaning and the breakfast , but they did not offer toToothpaste and brush

Dear Mr. Anas A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

The Hotel is well located and generally speaking it was a good experience

Customer review rating 4.0/5

Marco C. Business - 04/03/2021 Confirmed reviews ALL

I was filling like at home

Dear Mr. Marco, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Always a good place to stay in

Customer review rating 4.5/5

Rhean Business - 01/03/2021 Confirmed reviews ALL

Ibis provides neatly prepared rooms

Dear J I., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing your comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the reception team not recognizing your late check out, and will personally review that with them to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Well located, good service

Customer review rating 5.0/5

Rayan A. Business - 24/02/2021 Confirmed reviews ALL

Very happy with service and check in and check out process was quick and easy.

Dear Mr. Rayan a., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel

good stay

Customer review rating 5.0/5

Enji Families - 03/02/2021 Confirmed reviews ALL

good breakfast

Dear Enji M., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel
Customer review rating 1.0/5

Anonymous Families - 01/02/2021 Confirmed reviews ALL

Dear Accor Customer Service Team, Please be informed that I have recently stayed at your Ibis Riyadh Olaya from which upon booking confirmation, the price of the room including VAT and other taxes is SAR 292.79, however, during my check-in the front desk charged me an amount of SAR 350.96, the receptionist argued that my prior reservation doesn't include VAT and other taxes contrary to what my confirmation shows. May I request you to refund the difference between my online reservation and the actual amount charged (SAR78.17) as it is only rightful to charge me the amount that was stated and agreed initially via booking confirmation. Thank you and I shall wait for your positive feedback and action.

Dear Rocky C., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that you have been charged with more than your initial booking was. please allow me to express my sincerest apologies. Please rest assured that we are working on refunding the difference to your credit card. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel

Modern and comfortable

Customer review rating 5.0/5

Anonymous Business - 30/01/2021 Confirmed reviews ALL

The hotel location is great and he room is clean comfortable Nice restaurant and delicious food Free parking area and great service

Dear Anissa O., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL MANAGEMENT

Central Location but subpar service

Customer review rating 2.5/5

Caesario P. Business - 28/01/2021 Confirmed reviews ALL

Location is very central and easy to access Riyadh. However the reception staff were not very welcoming, no recognition as being Accor Silver, and was almost got charged full amount even though I used points to discount the price (reception had to confirm with his manager first) As far as amenities go, the bed was comfortable albeit small and parking was provided for free even though the location was very central.

Dear Caesario P., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest Experience manager Ibis Riyadh hotel

Great service

Customer review rating 5.0/5

Anonymous Business - 21/12/2020 Confirmed reviews ALL

The hotel is at a perfect location Great room cleanliness Clean bathroom Good service Good parking service Security guards are very helpful Restaurant team were amazing

Dear Mohammed A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh

Nice & Clean little Hotel

Customer review rating 4.0/5

Tariq Business - 07/12/2020 Confirmed reviews ALL

Comfortable , well located hotel . Helpful staff . Clean rooms and toilets.

Dear Tariq S., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel

Nice hotel

Customer review rating 5.0/5

Anonymous Business - 05/12/2020 Confirmed reviews ALL

The hotel offers competitive prices Clean rooms and toilets Friendly staff And perfect location

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel

Location and comfort

Customer review rating 5.0/5

Anonymous Business - 05/12/2020 Confirmed reviews ALL

The hotel is well located and rooms has nice view Bed is comfortable And food is tasty

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel

Good location

Customer review rating 3.5/5

Altaher A. Business - 28/11/2020 Confirmed reviews ALL

Friendly staff

Dear Mr. Altaher A., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the room bed comfort and the noise in the room, and will personally review that with the hotel team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Connected room

Customer review rating 1.0/5

Anonymous Business - 27/11/2020 Confirmed reviews ALL

As a silver member, I was expecting (and asked for) a good room. What I got was a connected room (guest next door was extremely loud) with a lousy view. Thank you for the hospitality! Perhaps the last time to use Accor

Dear Kareem B., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that we could not provide non connecting room due to non availability; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Super

Customer review rating 5.0/5

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Good location Good parking service (helful security staff) Clean room with clean bathroom Perfect service

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager

Great location and good parking

Customer review rating 5.0/5

Anonymous Business - 16/11/2020 Confirmed reviews ALL

Neat and clean hotel

Dear Mohammad R., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location spacious room good parking service

Customer review rating 5.0/5

Anonymous Business - 16/11/2020 Confirmed reviews ALL

Perfect location spacious room good parking service

Dear Mohammed A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager

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