ibis Riyadh Olaya Street Hotel 3 stars

fantastic stay at ibis and many thanks to reception, housekeeping and restaurant team

Nice facility equipped with most of what you expect from Standard - European - hotels!

The hotel is just like every Ibis I stayed before, but with just some comments: Wifi is not very stable. Reception guys are not friendly/cooperative. The operation is very optimized, up to the level that hot water lasts for few minutes when you take shower, so you have to finish very quickly. Room space, cleanliness and service are all good.

**There wasn't available towel for face ( 50*100 cm ) despite request from the housekeeper, they provide another bath towel. ** Floor corridor should be cleaned by vacuum cleaner. During my stay, i left the corridor ( 1st floor ) as i found on first day sunday 1st Feb. Thanks

As Accor hotel I found what is expected

This was my second stay at the Ibis. Its a good value for money hotel. Though the amenities are basic, it's good enough for a short stay. The staff at the front desk are very helpful. The breakfast was decent, the location is central.

Good, clean hotel. Meets all the basic requirements.

Fabulous

The assigned room was pretty gloomy. And the bathroom smelled really bad all the time.

The stay was good and comfortable. Neat rooms. Breakfast is good. But lunch and dinner dont have much options. Reaching hotel is very difficult due to work going on. A bit pricey for a 3 star hotel.

The room is generally nice. The first day, the floor was sticky. Towels are ratty and stained. The bed and linens are very nice. There were a couple of dead insects - one under the blinds and one on the menu. There was a smell of cigarettes in the room. Generally, it didn't feel very clear, which is a pity as the rooms are very nice. The A/C is super noisy. Breakfast was nice for the price, and the coffee was excellent. Service was nice. N.B.: I left in a hurry the first morning and forgot to notify the staff about the room cleanliness. However the floor was cleaned after the first night without my commenting. But the rest of the dirty aspects were still there (Shelves, desk, insect, etc)

v nice pleasant look forward to stay again

I am an Accor member. This time I was stuck, I could not exit with my car because another guest was parking in front of it. It seems the park attendant was not doing his job. I had to call the police and waited for almost one hour before I could leave. Your Staff have to do the following; - Prevent double parking - Or, know the room number of each car owner. - Or, keep the keys with the front office if you will allow double parking. I have photos of the whole incident Please prevent this from happening again.

I was upset from your night shif receptionist, he called me at 3 am because un Uber-eat driver wanted something Yes I ordered un Uber-eat but the driver didn't want anything from yet the receptionist didn't bother to understand what the driver wanted exactly and called me right away When I went down the lobby to understand what the driver wanted, the security guy handled it and told me that it doesn't involved me and apologise politely I think your night shif receptionist need to be trained well to deal with your customers

everyone was helpful thanks ibis