ibis Riyadh Olaya Street Hotel 3 stars

Customer review rating 4.1/5 1,558 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Riyadh Olaya Street
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • KING KHALID INTL APPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street
Opposite to the Kingdom Tower
PO BOX 61066
11565
riyadh
saudi arabia

Tel: +966114199995

Fax: (+966)11/4199997

Check-in from 14h00

Check out up to 12h00

  • By plane

    KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS :24.712227, 46.676618

Our accommodation(s)

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Room with 2 single beds equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

OOPEN PASTA AND GRILL

Type of cuisine: International

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE 24 7

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Riyadh Olaya Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,558 reviews

tripadvisor

TripAdvisor Rating 4.0/5

353 reviews

Super

Customer review rating 4.1/5

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Good location Good parking service (helful security staff) Clean room with clean bathroom Perfect service

Great location and good parking

Customer review rating 4.1/5

Anonymous Business - 16/11/2020 Confirmed reviews ALL

Neat and clean hotel

Dear Mohammad R., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location spacious room good parking service

Customer review rating 4.1/5

Anonymous Business - 16/11/2020 Confirmed reviews ALL

Perfect location spacious room good parking service

Small, Crowded and Sneaky Parking!

Customer review rating 4.1/5

Dr. M. Business - 13/11/2020 Confirmed reviews ALL

Rooms so small Crowded district Please Revise Parking slots: Entrance and Exit Cleaning can be better

Dear M. A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager

Good stay.

Customer review rating 4.1/5

Felix F. S. Solo - 08/11/2020 Confirmed reviews ALL

The service and the atmosphere in general exceeded my expectations.

Dear Felix S., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh hotel
Customer review rating 4.1/5

Abdulrahman A. Couples - 04/11/2020 Confirmed reviews ALL

Not bad

Dear Abdulrahman A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the parking service and as such, I have addressed the issues you have raised with the relevant members of hotel team At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience Ibis Riyadh Olaya hotel

The accomodation was very poor

Customer review rating 4.1/5

Ana Business - 03/11/2020 Confirmed reviews ALL

Reception staff was pleasant, friendly and the best part of the hotel. The rest was a disaster. The hotel is old, tired and neglected. I came directlyfrom Ibis Jeddah city centre which was very good and was totally shock at how poor the Olaya hotel was. In the room: disposable spoons were not in sealed packs to prevent covid transmission, the air conditioning was so liud and noisy i had to switch it off so I could sleep (the room became too hot so i couldnt sleep due to heat), very poor finishing in the flooring, scuff marks on the toilet door, toilet tap couldnt open properly because it was fitted onto the bathroom mirror, every time you shower the bathroom floor floods because the shower isnt properly sealed. Overall it was extremely disappointing. Worst Ibis I have been to in the world. I wont be coming back.

Dear Ana S., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience Ibis Riyadh Olaya hotel

One of the best hotels

Customer review rating 4.1/5

Anonymous Business - 02/11/2020 Confirmed reviews ALL

The satff are friendly and the hotel is quiet and clean Only parking area is not enough

Dear Abdullah A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience Ibis Riyadh Olaya hotel

Good

Customer review rating 4.1/5

Anonymous Families - 31/10/2020 Confirmed reviews ALL

Good

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mostafa Othman Guest experience Ibis Riyadh Olaya street hotel

Willing to visit again

Customer review rating 4.1/5

Anonymous Business - 25/10/2020 Confirmed reviews ALL

Had a nice stay and thank you for the room cleaning

Dear Abdullah A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Well located

Customer review rating 4.1/5

Anonymous Business - 22/10/2020 Confirmed reviews ALL

Friendly staff and clean rooms

Dear Nasser A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very convenient in Riyadh

Customer review rating 4.1/5

Ayman Business - 14/10/2020 Confirmed reviews ALL

Excellent staff

Dear Ayman A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Well located and great staff, but.

Customer review rating 4.1/5

Mj A. Families - 12/10/2020 Confirmed reviews ALL

The location and the staff members are just perfect. My only problem was that the rooms were not well cleaned, vacuumed. Overall the stay was great just the art of the bathroom and room floor cleanness.

Dear Muhammad J A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Good hotel

Customer review rating 4.1/5

Anonymous Business - 07/10/2020 Confirmed reviews ALL

Everything is perfect with hotel except how to reach It's really hard to reach because civil works around the hotel I hope they will finish soon

Dear Ayman A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Meshari Couples - 30/09/2020 Confirmed reviews ALL

The room is not clean also the towels. The room service Always late also the vent in the room not working and noisy. The Restaurant Doesn’t have coffee selection. The parking not available most of the time.

Dear Meshari A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

No more stay at ibis Riyadh Olaya Street

Customer review rating 4.1/5

Bahaa M. Friends - 23/09/2020 Confirmed reviews ALL

Dirty room and bathroom need more attention to cleaning

Dear Bahaa m., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG

Clean Hotel

Customer review rating 4.1/5

John Solo - 08/09/2020 Confirmed reviews ALL

I stayed for 3 nights during the Covid epidemic of 2020. As a consequence things were rather difficult. I booked 3 nights with breakfast. The selection was limited and it was given to you by staff. Cheeses, grapes, croissants, yogurt, a boiled egg, 2 chicken nuggets. The menu throughout the day was limited, either pizza, pasta or a chicken burger. These were shown as prices without VAT being mentioned. VAT was added to the bill later. The menu should state if VAT is included or excluded. In terms of cleanliness the hotel was fantastic. Hand gel everywhere. The cleaners were very good. The gym was poorly signposted on the 7th floor and was very basic.

Dear John H., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

so bad

Customer review rating 4.1/5

Muath A. Families - 01/09/2020 Confirmed reviews ALL

the worst experience i had in my life, it was so bad in many ways

Dear Muath a., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

well located

Customer review rating 4.1/5

Aurora Solo - 31/08/2020 Confirmed reviews ALL

Staff are good and approachable. I have a good stay.

Centralized location, good price, high standards.

Customer review rating 4.1/5

Omar A. A. Business - 27/08/2020 Confirmed reviews ALL

Usually when I am in Riyadh I always stay in Ibis... Everything is fine this time only I found that resturant service to rooms was close, so I had to get food from outside...

Dear Omar Al A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig

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