ibis Riyadh Olaya Street

ibis Riyadh Olaya Street 3 stars

Customer review rating (ALL Rating) 3.9/5 283 reviews

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Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street, Opposite to the Kingdom Tower, PO BOX 61066
11565 RIYADH
Saudi Arabia

Telephone +966 11 419 9995

Fax +966 11 419 9997
  • By plane

    KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS:24.712227, 46.676618

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN PASTA AND GRILL

Creative cuisine and an unlimited choice of recipes for tailor-made menus... At OOPEN PASTA AND GRILL, you can create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of delicious sauces.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  283 reviews

TripAdvisor Rating  4.0/5  389 reviews

Certificate of excellence 2022

Perfect stay

TripAdvisor rating 5.0/5

M A Business - TripAdvisor review

The receptionist were outstanding they were so friendly and cooperative i felt at home so big thankyou to the staff for making my stay perfect. As for the room service they kept my room looking clean whenever they had the chance. I really appreciate everything they’ve done so thankyou.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Arrogance and Robbery

TripAdvisor rating 1.0/5

N3005WMmrs Business - TripAdvisor review

The stay was booked through Orbitz, though due to flight complications, I was marked as a No Show. A very arrogant worker refused to honour the secured, but cancelled rate. I paid one night at full rate having been up for nearly two days due to travel. In discussion with four Orbitz agents, they claimed the hotel never responded to them, while the hotel indicated they never received any contact from Orbitz. Both front desk agents in the night and morning were pompous and unruly individuals more interested in their cell phones than working. Inevitably, I ended up staying at another property in town for my stay, yet am still battling for a refund of nearly $1000.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please be requested to send us your booking details to our e-mail h8100-fo@accor.com so we can do further investigation. We will be waiting for your e-mail. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Expectation of Ibis is met

Customer review rating 3.5/5

Vishnu Solo - Confirmed reviews ALL

Room was neat and clean, good people at reception other staffs were all courteous. Only slight disappointment was breakfast. Could have made it better

Dear Mr. Vishnu Nandakumar, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the breakfast and internet speed, and will personally review that with the hotel team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Good option but shocking internet

TripAdvisor rating 3.0/5

chrismJ5324WQ Business - TripAdvisor review

This is a functional, well located, clean option at a good price. I have had good experiences here in the past and the staff are generally helpful and willing to provide late check outs etc. It is let down by awful wifi and you need to factor this in before you stay. If you are thinking of running any Zoom meetings like I was, forget it. I had to move out and to a new hotel. If you don't need wifi, it's fine. To the hotel: as other reviewers have said below, please, please, sort your internet out. For a business hotel this should be a basic expectation.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing your comments. I’m delighted to know that you liked your stay. More Importantly I have received your comments about the WIFI, and will personally review that with the hotel team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

good stay

Customer review rating 4.5/5

Khaled Solo - Confirmed reviews ALL

Good location but very tight backstreet makes it hard for cars to drive by. Very helpful and accommodating staff. Room was clean. Check in and check out so easy.

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Other web-users rate our hotel

  • 403 reviews 8.1/10 Location
  • 680 reviews 5.6/10 Room
  • 679 reviews 7.5/10 Service
  • 27 reviews 6.3/10 WiFi
  • 362 reviews 3.9/10 Comfort
  • 320 reviews 7.5/10 Cleanliness
  • 174 reviews 8.3/10 Value
  • 103 reviews 6.5/10 Breakfast

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