Mr. Amar Singh and Mr. Sundar from Housekeeping are really helpful and keep the room very clean and comfortable. Mr. Kartik from restaurant has offered good breakfast and manages well. Ms. Maha from reception desk is very helpful and a smiling face.

Excellent morning and evening dining service (with much gratitude to Sagar, Kartil and Imran), with a breakfast buffet that was unexpectedly varied. Housekeeping was also diligent, with gratitude to Okil. The gym is modern, well appointed (seriously) and oddly not often occupied, despite. Wonderful location (metro access is a 3 minute walk).

The rooms could have been a bit bigger and a proper wardrobe and space for keeping at least a medium size suitcase would have been better but nevertheless the hotel's location is very convenient and each and every one of the staff members are very warm and welcoming.

Bid was good and clean

Hotel is centrally located, staff is extremely polite especially the housekeeping staffing & calling out Sojeb for a great job 👍

It was a great experience as usual, Hospitable Team, it is my usual choice anytime I travel to Riyadh

Thanks for Ms. Maha, very polite and professional

good service (except the receptionist that did check us in late at night) room service such as AC and lighting can be modernised and improved

I found a bug in my room and the employees were not friendly but they were professional but my experience with the jeddah branch was that they were so friendly and made me feel i was welcomed and when I extended my booking they helped me with price but this branch told me go to booking and then when I told here is better because I expected a discount she gave me a bigger price.

I would like to take a moment to sincerely thank all of you for the wonderful hospitality, support, and kindness I received throughout my eleven-day stay. My appreciation goes to every member of the team, starting with the reception staff. I would especially like to mention the gentleman from the morning shift, whom I believe is Abdullah. Every morning, the way he welcomed me by saying (أستاذي), with such genuine warmth and welcoming emotions, always made me feel truly respected and at home. It may seem like a small gesture, but these small things make a big difference. I would also like to express my appreciation to the housekeeping team. They were always helpful, supportive, and attentive, and I truly appreciated everything they did throughout my stay. And a very special thank you to everyone in the kitchen. The kitchen team supported me throughout all eleven days, and I was genuinely impressed by their kindness, cooperation, and willingness to help. They went above and beyond to make sure I was comfortable and well taken care of. There is one particular moment that really stayed with me. At one point, I asked one of the kitchen team members, “What is your good name?” He immediately understood that I probably wanted to mention him personally in my feedback, review, or survey. But instead of simply giving me his name, he said, in essence, “Please mention all the people in the kitchen.” Honestly, I found that amazing. It showed me something much bigger than just good customer service. He did not see the work as an individual achievement. He saw it as something that could only be accomplished through teamwork, cooperation, and the contribution of everyone. That attitude really impressed me. It also made me think that when you have people who genuinely recognize and appreciate each other's contribution, it is usually a reflection of a healthy team culture and good management. Mr. Rakan, your management style is clearly reflected in these small but meaningful interactions. The warmth, teamwork, respect, and genuine hospitality I experienced during my eleven days are, in my opinion, a great reflection of the environment and culture you have created. I hope this message can be considered a small token of appreciation for everything I experienced during my stay. Sometimes, we remember a hotel because of its facilities or its rooms, but what truly makes a stay memorable is the people. And the people I met during these 12-days made a very positive impression on me. So, my sincere thanks to everyone — reception, housekeeping, kitchen, and all the other members of the team working behind the scenes. Thank you for making me feel welcome, supported, and genuinely looked after. It was truly a pleasure staying with you, and I am grateful to every person who contributed to making my eleven days comfortable and enjoyable. Thank you again, and please pass my appreciation to the entire team.

Excellent stay. Special thanks to Khalid and Mohammed Al-Turki for their cooperation and for making my stay easier. The only downside was the technical issue at the hotel during that time.

Good location near from metro station, comfortable and staff are really good , but there is a bad smell in the bathroom

Excellent short stay. The hotel was comfortable, well maintained and welcoming. Special appreciation to the management and the team for their professionalism and attention to detail. A pleasant experience overall, and I will be happy to return.

Excellent

Easy to book and very central

The AC in the room was very noisy and the thermostat settings did not allow me to lower the fan speed. It was fixed at high speed.

The room smelled like smoking although in was a non smoking room specially when ac is off

neat and clean, but we face inconvinece to reach the hotel, because of construction work is going on in the street

Amazing and clean rooms and wonderful house keeping