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Fairmont Riyadh 5 stars

Customer review rating 4.4/5 180 reviews
Fairmont Riyadh
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Room 1

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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Fairmont Riyadh

Business Gate
Qurtubah Area
Airport Road
11552
riyadh
saudi arabia

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 30km / 18 miles

  • By train

    RIYADH At 12km / 7.46 miles

GPS :24.8082, 46.7183

Our accommodations

Fairmont 1 King NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 1 King NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold 1 King NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont 1 King SK

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont 2 Queens NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont 2 Queens SK

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont 1 King NS Accessible

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont 1 King SK Accessible

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 Queens NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold 2 Queens NS

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite 1 King NS

  • Max. number of persons: 3
  • Area: From 53m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite 1 King NS

  • Max. number of persons: 3
  • Area: From 80m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Business Suite 1 King NS

  • Max. number of persons: 3
  • Area: From 94m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Suite 2 Bedrooms NS

  • Max. number of persons: 6
  • Area: From 163m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Diplomatic Suite 2 Bedrooms NS

  • Max. number of persons: 6
  • Area: From 198m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Presidential Suite 2 Bedrooms NS

  • Max. number of persons: 6
  • Area: From 268m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Royal Suite 3 Bedrooms NS

  • Max. number of persons: 9
  • Area: From 395m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite 1 King SK

  • Max. number of persons: 3
  • Area: From 53m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite 1 King SK

  • Max. number of persons: 3
  • Area: From 80m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Business Suite 1 King SK

  • Max. number of persons: 3
  • Area: From 94m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

PESTO

Type of cuisine: Mediterranean

Photo non contractuelle / Strictly non binding

A casual yet elegant Italian dining experience that works equally well for both lunch and dinner. Unique rustic restaurant managed by Italian masters, offers an unforgettable journey to southern Italy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CONNECT

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

A relaxed yet exciting rhythm and constantly changing the variety of offerings for every appetite and time of day. Café Connect is Fairmont Riyadh's signature Grab & Go for guests looking for a quick bite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOUSE OF GRILL

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

Indulge in the best delicacies of the ocean and prime cuts that Riyadh can offer in a fine dining experience.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE 365

Type of cuisine: International

Photo non contractuelle / Strictly non binding

We are inviting families and friends to enjoy special moments together at The 365 multi faceted interactive theater where you can enjoy the drama of our chefs at work. Presenting great dishes from around the globe and 9 varied cuisines everyday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAZA LOUNGE

Photo non contractuelle / Strictly non binding

Whether its a quick business meeting or a leisurely coffee, The Plaza Lounge is your ideal location. A focal point for all social activity, offering a range of homemade gourmet delicacies and Fairmont signature high tea experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ CONNECT

Photo non contractuelle / Strictly non binding

A relaxed yet exciting space that offers a constantly changing array of choices for every appetite and time of day. Café Connect is Fairmont Riyadh's signature Grab & Go for guests looking for a quick snack.

Our guest reviews for
Fairmont Riyadh

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

180 reviews

reservation accuracy

Customer review rating 4.4/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

The last time I stayed at Fairmont Riyadh I had to wait 15 mins checking out whilst FO confirmed it was a charge to company account. This time when I checked in I asked the FO agennt to clarify it was a charge to company. He did. HOWEVER when I was checking out AGAIN the FO agent disputed this, i had to wait another 20mins to check out whilst it was resolved. I stay in Riyadh 2x each month for 4-5 days. If this happens again I will not be returning to the Fairmont. The res team need to input correctly and have betted communications with FO.

Amazing service, great hotel

Customer review rating 4.4/5

E Business - 02/12/2019 Confirmed reviews ALL

The service was amazing, the staff is helpful and polite. The rooms are clean and equipped with everything you need to have a relaxing stay. The spa is spectacular, breakfast is one of the best we ever had.

Dear Eszter D., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Fantastic room and breakfast/dinner buffet

Customer review rating 4.4/5

Paul B. Business - 02/12/2019 Confirmed reviews ALL

My stay was a great experience.

Dear Paul James B., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Perfect place to stay In Saudi

Customer review rating 4.4/5

Scott B. Business - 02/12/2019 Confirmed reviews ALL

The staff bent over backwards to be helpful. It was clean and spotless. The food was amazing and central location to everything

Dear Scott Douglas B., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Wonderful

Customer review rating 4.4/5

Alex G. Business - 02/12/2019 Confirmed reviews ALL

The room and the staff were all wonderful. Can't say enough great things about this hotel.

Dear Alexandra Lauren G., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Beautiful facility with amazing service!

Customer review rating 4.4/5

Doug C. Business - 01/12/2019 Confirmed reviews ALL

Everyone is very polite and service oriented. Food was spectacular.

Dear Douglas C., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager
Customer review rating 4.4/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

It was great

Dear Ibrahim G., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Very very good

Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

It was excellent

Dear Ibtesam L., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Pleasant stay

Customer review rating 4.4/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Professional staff, nice atmosphere and amazing rooms. (Very quiet, which I like)

Dear Reiner K., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

Ashish B.

Customer review rating 4.4/5

Ashish B. Business - 25/11/2019 Confirmed reviews ALL

Check in was an issue. The reception did not find my reservation. Upon waiting for 20 mins at 2am, i was allocated a room which had someone else's clothes and suitcase.

Dear Ashishashok B., Greetings from Fairmont Hotel Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete your survey on TrustYou.com We undoubtedly offer the highest standard of service to what you have come to expect from us. However, your last stay was not the experience that you have ever anticipated from a Fairmont. We deeply regret the inconvenience caused to you, due to the lapse from our Reception team at your arrival. Please accept my sincere apology on behalf of my team. I can understand the sense of disappointment, starting from the hurdle of locating your reservation followed by unidentified luggage placed in your room. I can realise that such an instance could completely deter your arrival experience or could spoil your entire stay at our property. Please be assured that we have made careful investigations, and have taken corrective measures, to ensure that such an instance never recurs to any of our guests. I see this an opportunity for me to provide you with a delightful experience when you visit back to Fairmont Riyadh. Please write back or drop your contact number to mo…, for further reference to your booking. Warm regards Rizwan Shaikh General Manager

Rewarding

Customer review rating 4.4/5

Essam A. K. Business - 23/11/2019 Confirmed reviews ALL

Excellent reception Splendid cleanness Warm hospitality and service Great food

Dear Essam K., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

A huge complex with friendly and competent staff. Unfortunately far away from Riyadfh City

Customer review rating 4.4/5

Dr. K. S. Business - 19/11/2019 Confirmed reviews ALL

I attended ASBAR Conference. The event was well prepared with excellent Hall and nice catering. Thanks for everything. Only additional costs were a bit pricy - I invited a colleague in the coffee shop - 1 Pepsi = 25 SAR.

Dear Konrad S., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. I sincerely admire your kind words for distinctly outlining the design of our Ballrooms and the efficiency of the Catering team. I am sorry that you comprehended our Food and Beverage products to be on the higher side. I appreciate your viewpoint, however, as we compare ourself to the city, we match the expectation of all the travellers. On the contrary, we are very accommodating to all our guest needs. It would have been my pleasure to meet up during your stay, and further, enhance it. We look to forward to the immense pleasure of welcoming you back. Warm regards Rizwan Shaikh General Manager

a.

Customer review rating 4.4/5

Fahad A. Couples - 19/11/2019 Confirmed reviews ALL

All is great, but the food is very very bad. Which it effects the overall evaluation.

One of the best luxury hotel stays I have had in a long time

Customer review rating 4.4/5

Gm Business - 18/11/2019 Confirmed reviews ALL

From the décor to the service to the facilities, the friendliness of staff, the extensive breakfast buffet, cleanliness and spaciousness of the rooms - there was nothing that I didn't like about the Fairmont Riyadh

Dear Gopakumar M., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

below average,

Customer review rating 4.4/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

tried to charge me with an extra night I did not stay...

Excellent staff, new hotel

Customer review rating 4.4/5

Usa Business - 11/11/2019 Confirmed reviews ALL

From the general manager down to the bellmen and restaurant team, it's clear that customer service is the first job.

Dear J Carl G., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. Your comment makes us proud! Your valuable comment will be shared with our team members as it's an excellent tool to ensure that we always create the highest of standards for our guest. On behalf of the whole team at Fairmont Riyadh, I thank you and look forward to welcoming you back soon. Warm regards Rizwan Shaikh General Manager

Excellent

Customer review rating 4.4/5

Anonymous Business - 11/11/2019 Confirmed reviews ALL

We were on for a week in Riyadh, participating in the FII while having to finalize a project. Spent many, many hours working in the gold lounge, being perfectly cared for by Mr. Hany, Kenneth and the team.

Dear Sebastian F., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. I sincerely admire your kind words for highly appreciating the attentive service by our Hany's team. I also rejoice that our signature Gold Lounge venue very well suited you. Your comments will be shared with our team members as there is no better motivator than the praise of a "Job Well Done!" On behalf of the whole Fairmont team, I thank you and look forward to welcoming you back soon! Warm regards Rizwan Shaikh General Manager

not the room I wanted, but incredible service

Customer review rating 4.4/5

Jean-paul G. Business - 07/11/2019 Confirmed reviews ALL

My company had a room block, but my original room was given away. I was able to get a suite to remain with my delegation, which was incredibly expensive. However, the stay was great and the staff in the Executive Lounge was AMAZING. They were very thoughtful and attended to every need and more.

Dear Jean-Paul G., Greetings from Fairmont Riyadh! It was a pleasure welcoming you. Thank you for taking the time out to complete the survey on TrustYou.com. I am delighted to know that our level of service was able to meet your expectations, and you had a pleasant stay. We at Fairmont Hotel Riyadh greatly value your kind patronage and look forward to being of value to you in the not too distant future. Warm regards Rizwan Shaikh General Manager

AC was very much noisy and an controlable

Customer review rating 4.4/5

Mohamed Business - 06/11/2019 Confirmed reviews ALL

Look, you have a great hotel in a great place. but this the second time I face the same issue with AC. very much noisy and uncontrollable from temperature prospective. and get Sick this time and will not join your hotel again if this not fixed. Thanks

Dear Mohamed H., Greetings from Fairmont Riyadh! It was a pleasure welcoming you back. Thank you for taking the time out to complete the survey on TrustYou.com. I would like to extend my apology for the inconvenience caused due to the Air Condition noise, during your recent stay. We are known for the highest level of standards, to what you have expected of us, and surely your last visit was not the service Fairmont is known for. I wish to speak to you and better understand your concerns. It will help us take immediate corrective action, and ensure we remain consistent with our service. I would appreciate if you share your current contact number so that I could reach you as per your convenience. Yours Sincerely Rizwan Shaikh General Manager

Terrible AC system

Customer review rating 4.4/5

Akram M. Business - 06/11/2019 Confirmed reviews ALL

Terrible, did not get any sleep over the period I was there. I had another 4 colleagues, same feedback.

Dear Akram M., Greetings from Fairmont Riyadh! Thank you for taking the time out to tell us about your experience in the Fairmont. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem, and prevent future occurrence. We appreciate your sharing your concerns, and we hope that you will allow us to better serve you soon. Sincerely, Rizwan Shaikh General Manager
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