Movenpick Hotel Basel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,845 reviews

Movenpick Hotel Basel - Image 1
Movenpick Hotel Basel - Image 2
Movenpick Hotel Basel - Image 3
Movenpick Hotel Basel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • 260 spacious rooms, including 30 suites

  • 16 flexible conference rooms and ballroom on 505 m2

  • Casual fine dining restaurant PURO and modern sun terrace

  • Free ticket for Basel's public transport system

  • Central location opposite Basel SBB station

Our accommodation(s)

Hotel location

Movenpick Hotel Basel

Aeschengraben 25
4051 BASEL
Switzerland

GPS:47.549275, 7.592505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PURO

The PURO restaurant with show kitchen combines the best regional products with Latin American specialties and the traditional flavors of Asia. Enjoy together in sharing style or served individually.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,845 reviews

6-nights of no privacy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

For my week's stay I was assigned to a room a few meters away from a nearly 24-hour sports club which completely took my privacy and consigned me to close the curtains for the whole of my stay like in confinement. The shower drain and sink drain was backed up, hence there was flooding on my first night, which can only be remedied the following day. The English channels of the tv was also unavailable for the duration of my stay. The location is good in relation to our bank and I guess that is why Movenpick does not bother for better service.

Dear Mrs. G. Best regards from the Mövenpick Hotel Basel. We regret that you did not enjoy your stay with us and that we didn't have the opportunity to discuss your points of criticism on the spot. It is somewhat difficult to offer a solution after the event. I checked your reservation again and found that you had booked a Classic room. We understand that each of our guests wants to have a view of the city and that with only 264 rooms and different categories, it is impossible to please every guest. We therefore recommend that you book a Deluxe room or a higher category for your next stay. It is a pity that you did not contact us at the reception, we would have been happy to offer you a solution or a room change. Our team does its best every day to offer our guests a first-class service. It is a pity that you did not have this impression with us. I will be happy to answer any further questions or suggestions you may have and hope that you will give us another chance. Kind regards Selina Thier - Guest services Manager

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good food, clean hotel, comfortable stay, helpful staff

Dear Mr. S. Greetings from Mövenpick Hotel Basel and thank you very much for taking time in writing your review. We would like to welcome you once again to our hotel and wish you all the best. Warm regards Selina Thier - Guest Services Manager

Best stay in Basel!

Customer review rating 5.0/5

Edwine Business - Confirmed reviews ALL

I prefer Movenpick above all other hotels in Basel since I am there frequently for work. Cleanliness, service, and facilities. The best.

Dear Ewine S. Greetings from Mövenpick Hotel Basel and thank you very much for taking time in writing your review. We would like to welcome you once again to our hotel and wish you all the best. Warm regards Selina Thier - Guest Services Manager

Comfortable, easy

Customer review rating 5.0/5

Matt Business - Confirmed reviews ALL

Always a warm welcome and friendly staff. There's a reason I always return. Matt

Dear Mr. P. Greetings from Mövenpick Hotel Basel and thank you very much for taking time in writing your review. Thank you for your nice compliments. We would like to welcome you once again to our hotel and wish you all the best. Warm regards Selina Thier - Guest Services Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

New and modern business hotel located next to the train station. Very clean and super staff.

Dear Mr. E. Greetings from Mövenpick Hotel Basel and thank you very much for taking time in writing your review. We would like to welcome you once again to our hotel and wish you all the best. Warm regards Selina Thier - Guest Services Manager

Other web-users rate our hotel

  • 663 reviews 9.6/10 Location
  • 1,023 reviews 8.2/10 Room
  • 888 reviews 8.4/10 Service
  • 7 reviews 2.2/10 WiFi
  • 397 reviews 9.1/10 Breakfast
  • 318 reviews 7.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Basel