Pullman Basel Europe Hotel 4 stars

stayed in Pullman for one night, perfect location, very friendly staff. I asked at tie of booking whether it was possible to charge my Tesla in the garage. I got the confirmation that EV's could be charged but I could not reserve upfront a parking lot fitted with a charging station, lucky for me that parking space was available at time of arrival. Nevertheless, I was expecting a true charging station with a T2 socket or T2 cable but the parking space was just equipped with an ordinary red socket. This is not a real charging station and you must have the right charge cable with you to connect to that red socket (which of course I did not have). T2 cable and charging stations are the standard in Europe. My strong suggestion to Pullman is to swap the 2 red sockets and change them into 2 real T2 charging stations. You will make many EV drivers very happy.

Easy check-in & check-out. Friendly & professional staff Beautiful & comfortable rooms

We stayed only one night. Hotel is very good located. Tram stop is just 20 seconds walk away. Car park is very big. Staff (reception and restaurant) are very kind and helpful. They gave us Basel card for free. It was very nice. We are delighted. Room was very nice designed.?Breakfast was good. Every point of the hotel was very clean.

Helpful staff, changed room as your pipelines are not ok and smell was disturbing... Also breakfast can be more diversified, I stood 2 weeks with you and got bored of that selection. Hotel has no views.

Nice hotel with the advantage of a direct access parking. Breakfast good but could be upgraded.

Location, comfort, staff attitude, all good reasons to stay here when in Basel

I can't understand why everytime I hang up my towel, the cleaning people keep changing new ones for me. I don't need new towels everyday. Room cleaners also replenish my coffee with ALL decaffeinated pods. They need to be better trained, the ones with red dots are decaf. I'm currently staying in room 419 until this Friday. Room service the same thing, Seems like they were trained that way.

We really enjoy the convenience and location of the hotel; however, the winter is always uncomfortable as the rooms get too warm and the temperature cannot to controlled to cool down the environment. Rooms are too noise in the front to open a window and sleep peacefully due the tram lines. Same issue also with the water temperature control in the baths, always too hot or too cold with stability issues. We are actually thinking of switching hotels in the future as the sleep becomes very uncomfortable.

My experience was a positive one overall. The only thing keeping this from being an exceptional experience was that my room was located on the first floor and there was a smoking zone right outside that made my room smell of cigarette smoke.

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

As we currently do we stay at Accor/Pullman Hotels when you have the chance to find one in the cities we visit. They have a very good standard in every location and this one was not the exception. The Hotel is well located, 5 minutes walking to the downtown area and very close to take any transportation service. The Hotel has a very good maintenance, it is clean and very comfortable. We just felt that the service at the bar & restaurant should be improved as well as the front desk attention that it is some times very nice and kind and sometimes don't.

This hotel really works very well for us. It is comfortable, good size room/bathroom and very good breakfast. The staff are also very pleasant and welcoming. The transport links are also very good and very easily accessible from the railway station/airport. This was our third stay and we will look forward to our next visit.

Pleasant experience. Clean, modern spacious room. Good breakfast. Friendly staff.

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat