Pullman Basel Europe 4 stars

Customer review rating (ALL Rating) 4.7/5 1,644 reviews

Best price
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Pullman Basel Europe - Image 1
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Clarastrasse 43, 4058 BASEL, Switzerland

Description

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double Room with a queen-size bed, its own roof terrace and garden view

Photo out of - Classic Double Room with a queen-size bed, its own roof terrace and garden view

Our air-conditioned Classic Rooms measure 226 sq. ft. (21 m²) and feature their own roof terrace, panoramic views, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Garden View
  • Most of the accommodation: Terrace
See availabilities

Our large, air-conditioned Superior Rooms measure 291 sq. ft. and feature an understated design, city views, a large window, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower or bath.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our bright, large, air-conditioned Deluxe Rooms measure 291 sq. ft. and have an understated design, garden views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, safe, desk, minibar, bathrobes and rain shower or bath.

  • Views:

    Garden View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our small Classic Rooms (194 sq. ft./18 m²) feature an understated design, comfortable Pullman bed measuring 47x83 in (120x210 cm), air conditioning, free Internet access, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.

  • Views:

    Garden View

Max. number of persons
1
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our air-conditioned Junior Suites measure 355 sq. ft. and have their own roof terrace, panoramic views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, minibar, bathrobe and large bathroom with rain shower and bathtub.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
Switzerland

GPS:47.563069, 7.59784

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 141 rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • 141 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 100 parking spaces
  • Max Limited Height: 1.9 m / 6.2 ft

  • Parking pricing: 29.49 € 27 CHF Per day

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BISTRO EUROPE

Photo out of - BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotels Bistro Europe, where you can meet for a relaxed lunch or dinner of international and regional specialties.

Cooking style
International
Capacity
100
Accessibility
Accessible service
4058 Basel, Switzerland
Telephone +41 61 690 87 10

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Maestro
  • Visa

Pullman Hotels are places to meet people. The best example is the hotels Bistro Europe, where you can meet for a relaxed lunch or dinner of international and regional specialties.

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

There’s something special about private celebrations in this hotel, thanks not least to our outstanding catering service. Something bigger in mind? The seven event rooms comfortably accommodate up to 300.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,644 reviews

Customer review rating 4.0/5

Fei X. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Kaylene R. M. Friends - Confirmed reviews ALL

Customer review rating 1.5/5

Turgut B. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback has been passed on to the relevant departments for improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Bernie G. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 4.5/5

David A. B. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 5.0/5

Kaylene R. M. Friends - Confirmed reviews ALL

Very comfortable rooms. Great service at restaurant despite being a very busy night.

Customer review rating 1.5/5

Turgut B. Business - Confirmed reviews ALL

I borrowed iron to my room which was poorly maintained on the surface (iron) and returned to get another one which looked OK from outside. As soon as I started ironing my while shirt, steam came out as dark brown and ruined my (only) short that I was going to wear next day. Manager was service oriented and offered to replace the short which I did. However, time and aggravation spent on the chaos can never be compensated. Irons need regular maintenance and distilled water should be provided and used for steaming purposes; none of which was obviously done at Pullman Basel.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback has been passed on to the relevant departments for improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Bernie G. Business - Confirmed reviews ALL

Clean and close to convention area

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 4.5/5

David A. B. Business - Confirmed reviews ALL

Good room good service excellent food at breakfast and dinner

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 3.5/5

Linda M. R. Couples - Confirmed reviews ALL

The design and room size/layouts are super pleasant and nice. Also the team is really above average (check in, cleaning, bar, everytone). The one thing that makes me not book again is that my superior double for me was too warm - No individual AC. you can go -2/+2 compared to hostel temperature. It felt like a constant 20degrees at least. For me that's too warm for sleeping - One window that could open, but as the room is facing the street and you already hear quite some tram sounds without opening it's either being without fresh air, or being in a very loud setting. If you are good with warm(er) rooms I totally reccomend this stay. If not, consider another hotel with real AC.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Currie Front Office Manager

Customer review rating 4.5/5

Robert A. M. Couples - Confirmed reviews ALL

Clean, well maintained, comfortable sleeping, quiet, helpful staff, good restaurant. Lots of local eateries within walking distance.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 4.5/5

Victoria A. O. Business - Confirmed reviews ALL

excellent - needed some changes for the room and no hassle it was sorted. Thankyou Fraser

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Samantha P. Business - Confirmed reviews ALL

Perfect location for Messe. Wonderful staff & comfortable rooms

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 4.0/5

Harim J. S. Business - Confirmed reviews ALL

Our recent stay at the Pullman hotel in Basel, Switzerland, was a lovely part of our trip. We appreciated having a comfortable and welcoming place to return to after spending our days exploring the city. The overall experience was pleasant and gave us an opportunity to relax and recharge. The room provided a restful setting, with a comfortable bed and enough space to settle in without feeling cramped. We particularly appreciated the sense of calm after being out and about. Having a relaxing base made our time in Basel feel less rushed and more enjoyable. We also valued the hospitality throughout our visit. A welcoming atmosphere makes a difference when travelling, and it helped us feel at ease during our stay. From arrival to departure, we enjoyed the balance between the hotel’s professional setting and its relaxed feel. What we appreciated most was how the accommodation complemented our trip rather than simply being somewhere to sleep. It gave us time to unwind, reflect on the day’s experiences, and prepare for the next day’s plans. Overall, our stay left us with fond memories of Basel. We would be happy to return and would gladly consider Pullman again for a future visit.

Dear Guest, Thank you very much for sharing your lovely feedback about your stay at Pullman Basel. We are delighted to hear that you enjoyed the comfort of your room, the relaxing atmosphere, and the hospitality of our team. It is wonderful to know that our hotel provided a welcoming retreat after your days exploring Basel and contributed to making your trip even more enjoyable. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We would be delighted to welcome you back to Pullman Basel on your next visit to the city and look forward to creating another memorable experience for you. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 4.0/5

Patrick M. S. Business - Confirmed reviews ALL

- room not facing street: top - room facing the street: no go

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 5.0/5

Nicola A. B. Business - Confirmed reviews ALL

Well located, comfortable stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 5.0/5

Bruno B. U. B. Business - Confirmed reviews ALL

perfect stay with a great staff smiling, available, efficient. Many thanks

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 4.0/5

Adrian C. M. G. Business - Confirmed reviews ALL

Very nice and comfortable rooms, clean. Nice breakfast. One note on lack of accessibility of additional drinks (or bites) late evening (when bar is closed)

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our comfortable and clean rooms as well as our breakfast. Thank you for your comment regarding the availability of drinks and snacks in the evening. We would like to inform you that we offer a snack menu available 24/7, so our guests can enjoy a selection of snacks and refreshments at any time of day or night, even when the bar is closed. We appreciate your patience and understanding during the check-out process. As a training hotel, we are proud to support our apprentices as they develop their skills and gain valuable experience. We hope to have the pleasure of welcoming you back to Pullman Basel for another enjoyable stay. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 1.0/5

Patrick S. D. P. Business - Confirmed reviews ALL

see abovb

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüssen, Fraser Currie Front Office Manager

Customer review rating 4.0/5

Gill B. Business - Confirmed reviews ALL

Good hotel near the town centre of Basel

Thank you for the great review and feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 4.5/5

Jacek H. Z. Business - Confirmed reviews ALL

I like the minimalist yet comfortable Pullman. Very well located for my purpose.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Elizabeth A. W. Friends - Confirmed reviews ALL

Spacious, comfortable room; excellent staff; great location.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Brian W. Families - Confirmed reviews ALL

We had a very enjoyable 2 night stay in the Pullman, Basel. All of the staff were very friendly, accommodating and highly professional. The front desk team were particularly welcoming and helpful. The hotel is bright, airy and very well maintained. The buffet breakfast is excellent.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Pranava R. G. Business - Confirmed reviews ALL

A++; Pullman will now be my default over Marriott Basel

Thank you for the great review of our hotel and for your loyalty! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Other web-users rate our hotel

  • 708 reviews 9.4/10 Location
  • 860 reviews 8.3/10 Room
  • 831 reviews 9.2/10 Service
  • 451 reviews 9/10 Breakfast
  • 318 reviews 8.7/10 Cleanliness

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