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Pullman Basel Europe Hotel 4 stars

Customer review rating 4.6/5 5,410 reviews

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Pullman Basel Europe
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+ 17 Services

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :  1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodation(s)

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Classic Double Room with a queen-size or king-size bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 18 m² / 194 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR EUROPE

Non contractual photo

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,410 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,063 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very well located, lovely room, friendly staff and a good breakfast

Customer review rating 4.0/5

Jo M. Couples - 12/04/2021 Confirmed reviews ALL

Everything was lovely , just rather disappointed with the restaurant - closed on Sunday and with a rather basic choice

Customer review rating 3.5/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

The hotel and staff are great. However, we have booked it specifically for advertised rich à la carte breakfast but it was a regular buffet.

Very good hotel, great breakfast, comfortable rooms ..

Customer review rating 5.0/5

Ilja Business - 30/03/2021 Confirmed reviews ALL

Very good hotel, great breakfast, comfortable rooms, very gentle staff and nice location! I am big fan of this hotel!

Dear Ilja B., Thank you so much for your kind words. We would love to welcome you back soon in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great staff

Customer review rating 5.0/5

Frode H. Business - 30/03/2021 Confirmed reviews ALL

This was my second stay at this hotel. The staff is great, especially the reception crew. They're friendly and always have a chat with you.

Dear Frode H., Thank you so much for your kind words. It is our first priority to feel our guests welcome and sometimes a little chat is worth so much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great stay

Customer review rating 5.0/5

Anonymous Business - 25/03/2021 Confirmed reviews ALL

Front desk was extremely nice. Room was very clean.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Nice stay

Customer review rating 4.0/5

Sean Business - 25/03/2021 Confirmed reviews ALL

Hotel is fine for a 3 day stay for Airline Crew. Room was clean and TV programmes were good.

Dear Sean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your team of the Hotel Pullman Basel Europe

great escape

Customer review rating 4.5/5

Karin Couples - 23/02/2021 Confirmed reviews ALL

very friendly welcome and nice room. appreciated special touch in connection with valentine's special. food was very nice! 4 course valentine's dinner. attentive staff throughout. overall a really pleasant and nice stay, would recommend it to others. good breakfast selection. only negative points - temperature in restaurant - was a bit cold. some items at breakfast were not available for some time. were not informed that you could order additional items for breakfast individually

Dear Karin , We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well organized for Covid

Customer review rating 4.5/5

Bertrand S. Business - 18/02/2021 Confirmed reviews ALL

Everything was perfect

Dear Mr. S., Thank you for the great review of our hotel! Of course we do our best to be up to date with the swiss corona regulations. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Perfect

TripAdvisor rating 5.0/5

grafu 08/02/2021 TripAdvisor review

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Very practical location for my needs

Customer review rating 4.5/5

Anonymous Business - 24/01/2021 Confirmed reviews ALL

What was good that there was an opportunity for dinner while there is lock down in Basel and all restaurants were closed!

Dear Guest, Thank you for the great review of our hotel! We are glad that it is still allowed for us to serve our hotel guests in the restaurant so you could enjoyed your dinner. We hope to see you again very soon. Sincerely, Your Team of the Hotel Pullman Basel Europe

Once again, I felt

Customer review rating 4.0/5

Julien H. Couples - 10/01/2021 Confirmed reviews ALL

I liked the atmosphere with this hotel and the design of the room fits my needs a lot. Dinner was great, even though it was lockdown in Basel, still enough choices and it was nice to taste it! Staffs at the front desk were as usual pleasant and professional. I would definitely stay again.

Dear Julien,, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Great stay

Customer review rating 5.0/5

Yvan B. Solo - 09/12/2020 Confirmed reviews ALL

Hello, I was really pleased of my stay at Pullman Europe Basel hotel and this especially to the receptionist named Vanessa. She is very dynamic & customer focussed/minded. She is definitely a very valuable asset to the Accor Group. Kind regards Yvan B.

Dear Yvan, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. You can be sure that we shared it with V. immediately. Of course this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Work

Customer review rating 5.0/5

Rene Z. Business - 29/11/2020 Confirmed reviews ALL

As always everything has been great, the guys (female and male) at the reception are awesome.

Dear Rene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and i am proud of the rating for our reception team. Daily we do our best to make our guests stay most pleasant possible, your words shows us we are on a good way. We hope to see you soon. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

High Standard Conditions and Great Support in these Difficult Times!

Customer review rating 5.0/5

Mrs. K. Couples - 28/11/2020 Confirmed reviews ALL

So grateful to the whole team of the Pullman Basel Europe! They do their best to help guests to survive in these times, when nobody can guarantee anything! We planned to stay only 3 nights, but ended up staying 16 nights due to the closed borders of the countries we were supposed to move further.

Dear Markhamat K., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is been a pleasure to have you guys staying with us! It is always great to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Enjoyable stay

Customer review rating 4.5/5

Ognjen Business - 09/11/2020 Confirmed reviews ALL

Well located, stay was a great pleasure, proffesional service, very kind personnel

Dear Ognjen, We very much appreciate your great review regarding your last stay with us! I am glad you had such an great experience with our breakfast team! It our all goal to make our guests having an pleasant stay whilst taking care of the corona regulations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOBIAS GIESSLER FRONT OFFICE MANAGER PULLMAN BASEL EUROPE CLARASTRASSE 43 BASEL 4005 – SWITZERLAND T. +41 (61) 690 87 07 TO…

Great Stay, good central location

Customer review rating 4.5/5

Lee Business - 08/11/2020 Confirmed reviews ALL

Very pleasant hotel, friendly staff

Dear Lee, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am glad that we did fulfill your expectations! If there is anything we can do for you to make your stay even more pleasant feel always free to contact us anytime. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Pleasant weekend stay

Customer review rating 4.5/5

Dominique Couples - 08/11/2020 Confirmed reviews ALL

Overall pleasant stay over weekend. Well located modern hotel. In times of covid a big thanks to the friendly staff who kept the hotel up and running while the hotel felt pretty empty

Dear Dominique, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. After the time changed pretty much in the hospitality, we do focus even more on our guests having a great time! I am glad we fulfilled your expectations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Comfortable stay

Customer review rating 4.5/5

Ivan Business - 08/11/2020 Confirmed reviews ALL

The staff was extremely friendly and helpful. The hotel is comfortable, and the sanitary measures anti COVID are strictly implemented. Tasty breakfast.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Really nice hotel in the Hart of Basel!

TripAdvisor rating 5.0/5

ibelenkov Business - 21/08/2020 TripAdvisor review

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Dear ibelenkov, Thank you for choosing to stay at Pullman Basel Europe and for taking the time to share your experience with us. I am very glad to know that we are always exceeding your expectations, and that Tobias, our Front Office Manager, made your stay truly memorable. I will make sure to share your comments with him, and I know he will be delighted to hear them. Thank you again for sharing your feedback, and we look forward to welcoming you back soon for another wonderful experience. Kind regards, Nicolas Rimelin Hotel Manager

A hotel close to the city center

Customer review rating 3.5/5

Z. J. Couples - 10/08/2020 Confirmed reviews ALL

We decided on short notice to spend the weekend in Basel and booked the Pullmann hotel. Reception and first impression - entrance hall is not eyes catchy and you will not keep it in your mind. Room : relatively spacious but the room was prepared for one person only. One wardrobe, one set of shampoo, gel,.... Cleanness: very good Breakfast : one breakfast was offered as we could not enjoy the two welcome drinks. Breakfast itself is neither at a Pullmann level nor at a Novotel level even. In the room we have not found any greetings from the hotel manager nor a welcoming treat as it is commun and very nice in other accor hotels.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team of the Hotel Pullman Basel

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