Pullman Basel Europe 4 stars

Customer review rating (ALL Rating) 4.7/5 1,444 reviews

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Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Our accommodation(s)

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 BASEL

GPS:47.563069, 7.59784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,444 reviews

TripAdvisor Rating  4.5/5  1,135 reviews

Certificate of excellence 2023

Very comfortable room

Customer review rating 4.5/5

Philip G. Couples - Confirmed reviews ALL

Three comfortable nights sleep, helpful staff, decent breakfast. Conveniently located within walking distance of old town.

Located close to work, a good stay, comfortable and quiet.

Customer review rating 5.0/5

J H. Business - Confirmed reviews ALL

Very conveniently located hotel. I enjoyed the breakfast each morning. I found the room met my needs and was very quiet. I'll be staying with you again.

Dear Mr H., We very much appreciate your Top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive such positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Elvina - Front Office Receptionnist

Well located

Customer review rating 5.0/5

Vivian Business - Confirmed reviews ALL

It was just a very short stay for me but the hotel is located very well and you can reach the city center within a 5-10 mins walk. The staff is very nice and the room was clean and beautiful.

Dear Vivian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PULLMAN BASEL EUROPE Paulina Sell Assistant Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

All good except the early check-in fee which didn't communicate during the reservation which I thought it is free of charge.

Dear Sonya We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback for our team and we are happy to hear you are satisfied by our environmental responsibility. Please be informed, that the early check in had been communicated with your travel agency to guarantee your room for early arrival. Anyway they take over the charges as agreed on so it is not fair to consider this in your rating. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Well located but did not had good Stay

Customer review rating 1.5/5

Bhaskar S. Business - Confirmed reviews ALL

The room initially provided was on 3rd Floor had chocked wash basins, so a new only available room was offered on 1st floor. This room was on the side of the Tram station and could not sleep both the nights and very disturbing for whole night.

Dear Bhaskar S., Thank you for taking the time to tell us about your experience at the Pullman Basel Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We like to thank you for your positive feedback regarding our Team and your experience. We wanted to create a special experience for you, that is the reason for your trouble. A complimentary upgrade to a better and higher room category. Unfortunately there had been a small issue with the first room, which we tried to solve by moving you to a different room(still upgraded). We were not aware, that you had troubles sleeping, otherwise we would have been more than happy to find a different solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexander Dolderer Front Office Manager

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Other web-users rate our hotel

  • 503 reviews 9.5/10 Location
  • 693 reviews 8.8/10 Room
  • 689 reviews 9.2/10 Service
  • 13 reviews 7.1/10 WiFi
  • 353 reviews 8.2/10 Comfort
  • 317 reviews 8.4/10 Breakfast
  • 238 reviews 9.4/10 Cleanliness

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