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Pullman Basel Europe Hotel 4 stars

TripAdvisor rating 4.5/5 1,007 reviews
Pullman Basel Europe
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+ 17 Services
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Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with international and regional cuisine and Lobby Bar

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058
basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Contact email

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :   1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodations

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Classic Double Room with a queen-size or king-size bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

  • Max. number of persons: 3
  • Area: From 27m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 18m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Junior Suite with a king-size bed, Nespresso machine and its own roof terrace, garden view

  • Max. number of persons: 2
  • Area: From 33m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

LOBBY BAR EUROPE

Photo non contractuelle / Strictly non binding

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,986 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,007 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

R W. Families - 30/11/2019 Confirmed reviews ALL

Wonderful

Dear R W., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Professional and Helpful

Customer review rating 4.6/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

Very quiet and clean. Staff was very friendly and willing to help.

Dear Bradley N., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Heilbronner Assistant Marketing&Sales PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Pleasant & well arranged

Customer review rating 4.6/5

Peter L. Business - 25/11/2019 Confirmed reviews ALL

It was a pleasant and well arranged experience right from the very start of the check in moment until the end of the trip.

Dear Peter L., thank you so much for your feedback. It was a plaesure having you in our hotel. We will share your feedback with our Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Not A level service

Customer review rating 4.6/5

Sergey Solo - 15/11/2019 Confirmed reviews ALL

TV feature of screen casting from mobile was not working in my room. When I asked next morning, person at the reception said that they would fix, but it was not fixed, neither I got any message / update / excuse at the evening / next day. Not acceptable for Pullman-class service.

Dear Sergey, Thank you for taking the time to tell us about your experience at the Pullman Basel Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM
Customer review rating 4.6/5

Anonymous Families - 05/11/2019 Confirmed reviews ALL

The Bistro needs to improve food quality.

Dear Guest, Thank you very much for your visit and the time you took to give us feedback. I'm very sorry to read that you missed the special attention as an Accor Member. Rest assured that I will sensitize and train my team again. I would also like to thank you for the open and honest feedback on our bistro and assure you that I will pass it on to the responsible persons for improvement. Nevertheless, we hope to welcome you as our guest again and to convince you more of us and our house as well as our service. Many greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Great hotel

Customer review rating 4.6/5

Anonymous Business - 01/11/2019 Confirmed reviews ALL

Excellent service, clean and good size rooms. It can however get a bit noisy if facing the street with Windows open.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Another great expirence at the Pullman

Customer review rating 4.6/5

Eric M. Business - 28/10/2019 Confirmed reviews ALL

The staff is excellent and friendly. My room was large and well laid out with modern lighting and fixtures. Super quiet even though its located in a busy part of the city. I was not awoken at all with any traffic noise or tram noise.

Dear Eric M wow... Thank you so much for your amazing rating and such nice feedback. I'm pleased to read that you enjoyed again your stay with us and do hope that many other follows. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nice friendly hotel

Customer review rating 4.6/5

Colin138 Solo - 27/10/2019 Confirmed reviews ALL

Friendly staff and nice room. the breakfasts have pleanty of choices and the tram stop is almost outside the hotel.

Dear colin138, Thank you for your visit and your great rating. I'm also pleased about your feedback and will not miss it to share it. We would be pleased to welcome you again with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Superb location and good quality

Customer review rating 4.6/5

Marie-louise Business - 26/10/2019 Confirmed reviews ALL

Really pleasant stay overall. Friendly staff. Spacious and well equipped room. Location was ideal since it was a business stay and the conference center is 1 min away. Breakfast selection and coffee was a bit average from what I expected. Downtown is 10 min walk away which was a beautiful experience. Nice addition to our stay was the free pass to use the trem.

Dear Marie-Louise, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback with our friendly staff:) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nice and centrallås located hotel

Customer review rating 4.6/5

Maja S. Business - 25/10/2019 Confirmed reviews ALL

Clean room, Nice bed. A bit anonumous.

Dear Maja S., Thank you for your visit and your good rating. We are pleased that you enjoyed your room and slept well. We look Forward to welcome you again as our guest. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Three nights in a nice hotel close to the Conference center!

Customer review rating 4.6/5

M E. Business - 24/10/2019 Confirmed reviews ALL

Friendly staff in reception and at breakfast. Nicely kept room. Only one small disappointment was to be waken up by the automatic binders rolling up at 06:30.

Dear M E thank you very much for your visit and the great evaluation to the person. I am glad that you liked it so much. Regarding the blinds it must have been due to the wind or heavy rain. For safety reasons these go up automatically. But we would be happy to welcome you again soon. Dear greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Very nice hotel, good location and friendly staff

Customer review rating 4.6/5

Joost Couples - 22/10/2019 Confirmed reviews ALL

We had a lovely stay in the hotel. The parking was a bit difficult to find (or it was just us :)) but all very conveniently located. public transport is available in front of the door and free passes were offered by the hotel. But everything is also within walking distance. The rooms are modern, very clean and spacious. Nevertheless, we mostly enjoyed our breakfast experience, because of the warm welcome that Mrs. Wiesse (I believe) gave to all guests. What a true pleasure seeing someone that genuinely loves her job and brings her smile and good spirit across to the guests. For the hotel manager, cherish such excellent staff! Would be happy to recommend this hotel, or come back whenever around in Basel.

Dear Joost, wow... thank you very much for your great review. I am glad to read that you enjoyed your stay so much. Above all, I am very pleased that you remembered Mrs. Weiss so positively. Of course I will pass on your positive feedback to Mrs. Weiss. I am sure that she will also be very pleased about it. We look forward to welcoming you back soon. Many greetings until then Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Toll

Customer review rating 4.6/5

Oswald Business - 20/10/2019 Confirmed reviews ALL

Holz Messe basel

Lieber Oswald, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Wir freuen uns über 80 von 100 Punkten!! Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Viele Grüße Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM
Customer review rating 4.6/5

May Friends - 16/10/2019 Confirmed reviews ALL

booked and requested hotel double beds room over 4 months early before arrival, and was told only one bed room available.

Dear May, Thank you very much for your visit. I am sorry if we could not meet your request for the type of bed for your stay. We always do our best to fulfill all wishes and requests of our guests. Unfortunately, we cannot guarantee this in advance as this is always subject to the availability of the day. Nevertheless, we would be pleased to welcome you again. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Quality, stylish, professional, friendly

Customer review rating 4.6/5

Krisztina Business - 14/10/2019 Confirmed reviews ALL

Could not have wished for anything better. The staff is very helpful, professional and approachable, the rooms and the overall quality of the hotel is exceptional, the breakfast is excellent - could perhaps have more plant-based and vegan options. Overall a fantastic experience. Thank you

Dear Krisztina, wow... many thanks for this terrific rating and the great feedback. I am very happy to read that you liked it so much and of course I will share your great feedback with the whole team. I would also forward your proposal regarding the selection of more vegan dishes to our chef. We are already looking forward to your - hopefully - next visit. Many greetings until then Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent stay as usual

Customer review rating 4.6/5

Smh Business - 14/10/2019 Confirmed reviews ALL

No issues during my stay.

Dear SMH, Thank you very much for visiting us again and for the great review. I am glad that you enjoyed this stay and that nothing was missing. We are already looking forward to your coming visit Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Comfortable, convenient, helpful

Customer review rating 4.6/5

Freddy L. Families - 13/10/2019 Confirmed reviews ALL

Excellent experience . Convenient location and very helpful Staff

Dear Freddy L., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am happy to hear you had excellent experience here! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Clean room and hotel with friendly staff.

Customer review rating 4.6/5

Rww Friends - 11/10/2019 Confirmed reviews ALL

Too short!

Dear RWW, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANDREA VOLK PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nice stay

Customer review rating 4.6/5

Iraklis T. Business - 09/10/2019 Confirmed reviews ALL

Nice stay in a comfortable room. Served all my requirements, me being business traveler.

Dear Iraklis T., Thank you very much for your stay and your feedback. I'm pleased that you enjoyed your stay with us. I will be pleased to address our management regarding breakfast and selection and try my best to improve here. Looking forward to welcome you again for your next stay with us. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Good Hotel but room for improvement

Customer review rating 4.6/5

Jd Business - 09/10/2019 Confirmed reviews ALL

The overall experience was alright. The room was nice and clean and the wifi worked fine. But I would have wished for a nicer gym with more options, eg weight lifting machines or at least a bar with weights. Furthermore it would have been nice to see more vegan options for breakfast and in the restaurant in general. I had breakfast only once in the hotel because I was quite disappointed and basically left hungry.

Dear JD, Thank you for visiting us and for your feedback. I'm sorry if you missed some details during your stay. I assure you that I have already forwarded them to all the departments concerned. We would be pleased to welcome you again soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM
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