Pullman Basel Europe Hotel 4 stars

TripAdvisor rating 4.5/5 1,024 reviews
Pullman Basel Europe
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+ 18 Services
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Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058
basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Contact email

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :   1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodations

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Classic Double Room with a queen-size or king-size bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

  • Max. number of persons: 2
  • Area: From 21
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

  • Max. number of persons: 3
  • Area: From 27
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Junior Suite with a king-size bed, Nespresso machine and its own roof terrace, garden view

  • Max. number of persons: 2
  • Area: From 33
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR EUROPE

Photo non contractuelle / Strictly non binding

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,078 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,024 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Modern hotel one of the best in Basel but room was too hot in winter

TripAdvisor rating 4.5/5

gavin m Business - 12/01/2020 TripAdvisor review

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Dear gavin m Thank you for your great rating and your feedback. I'm really sorry to read that you room were to warm during your stay. It would helps me to clarify if you could let me know in which room you stayed. Feel free to write me: patricia.randazzo@balehotels.ch Best regards Patricia Randazzo Front Office Manager

A great option for your next Basel visit

Customer review rating 4.6/5

Carlos L. D. C. B. Couples - 09/01/2020 Confirmed reviews ALL

As we currently do we stay at Accor/Pullman Hotels when you have the chance to find one in the cities we visit. They have a very good standard in every location and this one was not the exception. The Hotel is well located, 5 minutes walking to the downtown area and very close to take any transportation service. The Hotel has a very good maintenance, it is clean and very comfortable. We just felt that the service at the bar & restaurant should be improved as well as the front desk attention that it is some times very nice and kind and sometimes don't.

Another excellent stay

Customer review rating 4.6/5

Amanda Couples - 06/01/2020 Confirmed reviews ALL

This hotel really works very well for us. It is comfortable, good size room/bathroom and very good breakfast. The staff are also very pleasant and welcoming. The transport links are also very good and very easily accessible from the railway station/airport. This was our third stay and we will look forward to our next visit.

Dear Amanda, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Clean, modern hotel at good location.

Customer review rating 4.6/5

Ineke Families - 05/01/2020 Confirmed reviews ALL

Pleasant experience. Clean, modern spacious room. Good breakfast. Friendly staff.

Dear Ineke, thank you so much for your great feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Relaxed, friendly and well equipped

TripAdvisor rating 4.5/5

EnglandNorth Couples - 05/01/2020 TripAdvisor review

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Dear EnglandNorth, wow... Thank you on behalf of the entire PULLMAN Basel Europe Team for your terrific rating and such nice feedback. I will not miss to share it with the entire team. We all hope to welcome you again for your next stay at Basel. Regards Patricia Randazzo Front Office Manager

great spot

TripAdvisor rating 4.5/5

nickjH2780LR Family - 04/01/2020 TripAdvisor review

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat

Dear nickjH2780LR, wow... What a fantastic rating and feedback. I'm really pleased to read that you enjoyed it so much with us and hope to welcome you again. Best regards Patricia Randazzo Front Office Manager

A good stay !

Customer review rating 4.6/5

Anonymous Families - 02/01/2020 Confirmed reviews ALL

3 days holiday trip with family, very well in a real good hotel.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Thank you for the 90 points. We are very happy to hear that you liked our hotel so much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nice clean comfortable hotel.

Customer review rating 4.6/5

Gj Couples - 01/01/2020 Confirmed reviews ALL

Easily accessible and easy to find by public transport from the airport. Friendly and helpful reception staff. Comfortable room and facilities.

Dear GJ, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am very happy to hear that you enjoyed your stay in our hotel, thank you for your words of praise for the staff and the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

All was excellent

Customer review rating 4.6/5

Joshua Business - 01/01/2020 Confirmed reviews ALL

I have had an amazing stay at the hotel. Friendly staff, ready to answer and help with all request I made. Clean, tidy and elegant.

Dear Joshua, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, Andrea Volk Front desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Pretty good hotel

Customer review rating 4.6/5

Ix Couples - 01/01/2020 Confirmed reviews ALL

Staff was nice and room was big. Breakfast selection was disappointing though. But overall, still a good experience staying there.

Dear IX, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am very pleased that you liked the equipment of the room, I am sorry to hear that the breakfast did not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Good

Customer review rating 4.6/5

C. Families - 31/12/2019 Confirmed reviews ALL

Big room, all clean. Perfect. Minus: the noise from bathroom water pipe

Dear Dumitru C., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am happy to hear you had agood time in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Beautiful stay in Christmas

TripAdvisor rating 4.5/5

elecorp90 Family - 29/12/2019 TripAdvisor review

We had a great time at this hotel, our requests were done before our arrival. Our baby puked at night and the baby cot was changed within 10 min. We had everything we hoped for. The room is confortable with enough space.

Dear elecorp90 wow.. Thank you so much for your amazing rating and such nice feedback. We are all pleased that you had such a lovely stay with us. I will not miss to share your great comment with the entire team and we do look Forward to welcome you again with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager
Customer review rating 4.6/5

Dan Couples - 27/12/2019 Confirmed reviews ALL

Hotel room with all is necessary, in perfect conditions with super staff.

Dear Daniel D., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Very pleasant stay.

Customer review rating 4.6/5

Amra Couples - 22/12/2019 Confirmed reviews ALL

he hotel is centrally located, the staff were friendly, and the room of nice size, comfortable and very clean. Parking was available and the Basel ticket was nice to have.

Dear Amra, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent choice for Basel hotel

Customer review rating 4.6/5

R T. Couples - 22/12/2019 Confirmed reviews ALL

Friendly, clean, modern, close to downtown, quiet, great breakfast

Dear R T., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent Customer Service from all Staff

Customer review rating 4.6/5

Nilesh Families - 22/12/2019 Confirmed reviews ALL

The staff at Pullman Basel Hotel was very friendly. Everyone at the reception, breakfast and room service staff was very courteous and friendly. We will remember our 2 year old being treated well by the reception staff in particular on the day we were leaving.

Basel Pullman experiences

Customer review rating 4.6/5

Marlene Couples - 21/12/2019 Confirmed reviews ALL

Pullman hotel is conveniently located for shopping and transportation in the city. Our room had many places to store our clothes and boots, as well as personal items. The bath and shower were clean and comfortable. We loved the fact that the hotel rooms all have a window that opens to bring in fresh air. Beds and bedding were also very good. Overall hotel personnel were professional and restaurant service was excellent. We would definitely stay here again.

Dear Marlene, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent

Customer review rating 4.6/5

Sean Couples - 15/12/2019 Confirmed reviews ALL

Check in was quick, really efficient and Thierry was one of the most helpful reception staff I have ever come across. Breakfast was very good. Room was clean and maintained and always serviced. Every staff member was friendly and really helpful.

Dear Sean, Thank you for being our guest and the such nice feedback for Thierry. I will not miss to share it with him and are sure that he also will be pleased about it. We look Forward to welcome you again as our guest for your next stay at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Pullman feedback

Customer review rating 4.6/5

B Business - 13/12/2019 Confirmed reviews ALL

As usual staff was friendly and helpful. Stayed in the Residence building for the first time, it was a little nerve wracking as security seems sparse until realized there are fences around the entire property. The rooms are smaller and there are no hooks to hang up your coats, etc. bathroom is quite tiny so need to becareful not to bang into the door..

Dear B, Thank you very much for visiting again. I am very pleased that the service has remained so positive in my memory this time as well. During your next visit, you are welcome to tell us briefly whether you would prefer to be assigned to the main house so that we can store this as your preference in your profile. We look forward to welcoming you again soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Physically painful

Customer review rating 4.6/5

James R. Business - 12/12/2019 Confirmed reviews ALL

I had a wooden box attached under the desk in my room fall on my feet while I was on a conference call. It must have weighed 10 kilos+. I thought I had a broken foot. It was painful to walk. In the end it was badly bruised. Your front desk clerk Charles was outstanding in trying to help me and offered to call an ambulance. This was a freak accident but very unnerving.

Dear James R., I'm terribly sorry to read that the cover fell on your foot. Of course, this should not happen. I hope it hasn't got worse and that you don't have any more pain. I have of course credited you with Courtesy points for these circumstances and incident. We apologize again and look forward to your next visit. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM
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