Pullman Basel Europe 4 stars

Customer review rating (ALL Rating) 4.7/5 1,462 reviews

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Description

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Our accommodation(s)

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Room 1

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
Switzerland

GPS:47.563069, 7.59784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotels Bistro Europe, where you can meet for a relaxed lunch or dinner of international and regional specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,462 reviews

Customer review rating 4.0/5

. M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Christian J. Business - Confirmed reviews ALL

Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüssen, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Karlene K. H. H. Couples - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Customer review rating 2.0/5

Lori J. F. Friends - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Unfortunately air conditioning is highly restricted in Basel due to how much it destroys the environment. For example, by law, if you are running traditional air conditioning the difference between the inside temperature and outside temperature is not allowed to be more that 5°c (41°f) less than the temperature outside. That is why we have a water cooling system instead which, under normal circumstances works perfectly. However, with the extreme heat wave that hit Europe (breaking the highest temperature ever recorded in Basel in the last 200 years by a large margin) made it very difficult for all systems to keep up. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fraser Currie Front Office Manager

Customer review rating 0.5/5

Muhammad Y. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Unfortunately air conditioning is highly restricted in Basel. For example, by law, if you are running traditional air conditioning the difference between the inside temperature and outside temperature inside is not allowed to be more that 5°c (41°f) less than the temperature outside. That is why we have a water cooling system instead. However, with the extreme heat wave that hit Europe (breaking the highest temperature ever recorded in Basel in the last 200 years by a large margin) made it very difficult for all systems to keep up. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fraser Currie Front Office Manager

Other web-users rate our hotel

  • 669 reviews 9.4/10 Location
  • 846 reviews 8.4/10 Room
  • 783 reviews 9.1/10 Service
  • 6 reviews 9.4/10 WiFi
  • 477 reviews 7.3/10 Comfort
  • 442 reviews 9.1/10 Breakfast
  • 309 reviews 8.9/10 Cleanliness
  • 15 reviews 9.5/10 Bar

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