Pullman Basel Europe Hotel 4 stars

Name: Pullman Basel Europe
Address: BASEL, 4058, SWITZERLAND
Telephone: (+41)61/6908080
Rating: 4.6

Customer review rating 4.6/5 5,569 reviews

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Pullman Basel Europe Hotel

Hotels combining lifestyle and design, for business and leisure

Dear guests, We are still here for you and welcome you. Of course, all while taking into account the latest preventive measures. Our team is happy to welcome you in the heart of Basel!

Martin von Bertrab, Hotel Manager

Treat yourself to a relaxing stay at Pullman Basel Europe! Besides the spacious, minimalist, stylishly decorated rooms, our luxury hotel in Basel offers 6 modern and bright conference rooms for business and private receptions. A fitness studio is also available. Relax over a glass in our charming bistro or our courtyard garden. Our hotel has a parking lot for convenience with arrival and departure.

Our hotel in Basel delights with its wonderful location close to the old town, congress center and exhibition grounds. Mix business and pleasure in the city's many restaurants, shops and museums.

Hotel extras

141 elegant rooms with free WiFi, gym with garden view and garage
"Bistro Europe" with bar and international and regional cuisine
Located in city center, walking distance to Rhine, Old Town and Messe Basel
Free BaselCard for free use of public transport and other benefits
7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas 1000000000774987
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
Babysitting on request Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Dry cleaning / Ironing Paying
Boutiques/shopping
- Currency exchange
- Gift shop/newspaper shop
Concierge

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 11:30-14:00 + 18:00-22:00
- Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Fitness centre
Babysitting on request Paying

10 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 100 parking spaces
- On site
- Public

CO-OP EUROPE (Extra)
- 100 parking spaces
- On site
- Public

1 Restaurant(s)
Bar
Buffet (Extra)
- Cold snacks
- Hot meals

1 Restaurant(s)
Bar
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Babysitting on request

Babysitting on request

7 Meeting room(s)
Meeting rooms

7 Meeting room(s)
Meeting rooms

Sports activities

Gym

- Plugs and converters available on desks
- Shoe shine machine
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- 141 non-smoking rooms
- 141 rooms
- 4 rooms for people with reduced mobility
- 6 floors
- 8 connecting rooms
- English
- French
- German
- Italian
- Concierge
- Currency exchange
- Iron at reception
- Luggage storage

Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 141 non-smoking rooms
- 141 rooms
- 4 rooms for people with reduced mobility
- 6 floors
- 8 connecting rooms
Languages spoken at the hotel
- English
- French
- German
- Italian
Services available at reception
- Concierge
- Currency exchange
- Iron at reception
- Luggage storage

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Check-in from 14h00

Check out up to 12h00

BASEL TRAM : 1;2;6;14;15;21 Messeplatz

By plane
BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles
By plane
ZURICH AIRPORT At 80km / 49.71 miles
By train
DB BAD BAHNHOF At 0.5km / 0.31 miles
By train
SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodation(s)

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Classic Double Room with a queen-size or king-size bed

Max. number of persons: 2
Area: From 19 m² / 205 sq ft
Views: Garden View, City View *

Subject to availability

Wireless internet in your room
Slippers
Coffee/tea making facilities
Automatic wake up call
Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: Garden View *
Most of the accommodation: Terrace *

Subject to availability

Wireless internet in your room
Slippers
Coffee/tea making facilities
Automatic wake up call
Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Slippers
Nespresso machine
Coffee/tea making facilities
Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

Max. number of persons: 1
Area: From 18 m² / 194 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Slippers
Coffee/tea making facilities
Automatic wake up call
Direct dial telephone(...)

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

Monday 11:30 - 14:00
Tuesday 11:30 - 14:00
Wednesday 11:30 - 14:00
Thursday 11:30 - 14:00
Friday 11:30 - 14:00
Saturday 11:30 - 14:00
Sunday 11:30 - 14:00

LOBBY BAR EUROPE

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Monday 11:00 - 23:00
Tuesday 11:00 - 23:00
Wednesday 11:00 - 23:00
Thursday 11:00 - 23:00
Friday 11:00 - 23:00
Saturday 11:00 - 23:00
Sunday 11:00 - 23:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 335 m²
Maximum capacity: 250 people
Maximum banquet capacity: 260 people

Find out more

Well located, nice modern clean simple rooms

Dave B. Couples - 16/07/2021 Confirmed reviews ALL

After a brief hiccup with check in (we had explicitly booked a room with a balcony, but were told on arrival that one was not available, but one was eventually found), everything here was great - very nice room, nice balcony where we could sit and have a drink looking over the city before dinner, bed was comfortable, bathroom was well equipped, free water in the fridge. Breakfast was fine - simple small buffet, a few hot things, good coffee and freshly squeezed orange juice; staff were friendly.

Dear David B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make sure that at your next stay the Check-In will process smoother. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kolaj PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

1A stay! As always!

Kc Couples - 06/07/2021 Confirmed reviews ALL

Alles perfekt vom Check- in, kl. Organisation aufs Zi, alles super

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Comfortable with Excellent Service

Andi S. Business - 06/07/2021 Confirmed reviews ALL

Very well located hotel, with excellent service from everyone, from the front desk, house keeping, restaurant and bar. Every person we had contact with was wonderful. Rooms comfortable, clean and modern. Check in and check out very simple, and even extending our stay one more night was done instantly. My only slight negative is that we were there and it was a very warm few days, and the air conditioning in the rooms struggled to cool the room much to make it comfortable to sleep. But, it was manageable.

Dear Andrew S., We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

I had a great trip

Anonymous Business - 06/07/2021 Confirmed reviews ALL

As always the service was great.

Dear Rene Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Super hotel in Basel!

Ilja Business - 30/06/2021 Confirmed reviews ALL

My favorite hotel in Basel! Very good equipped rooms, very wide range of the food on the breakfast. Very good location, few minutes by walk to the city center. Very good and gentle staff.

Dear Ilja B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

The best employees in the hotel. Лучшие сотрудники отеля!

Anna Business - 22/06/2021 Confirmed reviews ALL

This is the friendliest staff I've ever met, and I fly a lot! The girls at the reception are very hospitable and always respond quickly to requests. And of course, the most wonderful and funny women are the breakfast waiters, who create a positive mood for the whole day. I am always happy to come back here again and again and I am happy when you are met and recognized as at home! Thank you very much for your excellent work.

Dear Anna G., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well located and excellent staff

Nik Business - 10/06/2021 Confirmed reviews ALL

Had an excellent stay at Pullman Basel. Food was great! Vanessa ,the receptionist,was exceptionally friendly and was really helpful. I recommend to all and would be happy to go back next time.

Dear Nikhil P., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

A very nice stay in Basel!

Julia B. Couples - 26/05/2021 Confirmed reviews ALL

Had a nice short stay in Basel in Pullman hotel, very satisfied, thank you!

Dear Julia B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Fantastic all round, great staff.

Matt H. Business - 26/05/2021 Confirmed reviews ALL

As always, brilliant in every way. Clean and well situated hotel. Fantastic staff who are always friendly and available, any and all requests were dealt with in the most professional and calm manner. Will be back once again in the future for sure.

Dear Matthew H., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Excellent location and the rooms are very clean

Salah Business - 10/05/2021 Confirmed reviews ALL

Very friendly and helpful staff.

Dear Salah A., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great Service ... no upgrade

Peter D. Business - 06/05/2021 Confirmed reviews ALL

Under the circumstances the staff were courteous and friendly and fun. Interesting that on the first night it was difficult to find a wine bottle opener anywhere in the hotel until the Manager intervened. Disappointed that as a Platinum (now Diamond) member no upgrade was ''avaialable'' really?

Dear Mr D., We very much appreciate your feedbacks regarding your stay at the Pullman Basel Europe. I apologize the long waiting time to find a wine bottle opener. We are always pleased to offer upgrades to our all accor guests, however we noticed that our guest having booked a room with balcony, prefer the balcony as a larger room without balcony. If in the future you prefer a larger room, but with no balcony let us know. Thank you again for sharing your experience, and we are pleased that you stayed again with us this week. Sincerely, Nicolas Rimelin Hotel manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very well located, lovely room, friendly staff and a good breakfast

Jo M. Couples - 12/04/2021 Confirmed reviews ALL

Everything was lovely , just rather disappointed with the restaurant - closed on Sunday and with a rather basic choice

Dear Jo M., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. We are happy that you enjoyed your stay here with us and luckily we are now also open for Sundays, so that you can enjoy our delicious dinner every evening. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Pullman-Team PULLMAN BASEL EUROPE

Anonymous Families - 06/04/2021 Confirmed reviews ALL

The hotel and staff are great. However, we have booked it specifically for advertised rich à la carte breakfast but it was a regular buffet.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Positive feedback is very important for us, even more constructive one. It always helps us to improve, in this case of course we will check the wording on our homepage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very good hotel, great breakfast, comfortable rooms ..

Ilja Business - 30/03/2021 Confirmed reviews ALL

Very good hotel, great breakfast, comfortable rooms, very gentle staff and nice location! I am big fan of this hotel!

Dear Ilja B., Thank you so much for your kind words. We would love to welcome you back soon in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great staff

Frode H. Business - 30/03/2021 Confirmed reviews ALL

This was my second stay at this hotel. The staff is great, especially the reception crew. They're friendly and always have a chat with you.

Dear Frode H., Thank you so much for your kind words. It is our first priority to feel our guests welcome and sometimes a little chat is worth so much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Perfect

grafu 08/02/2021 TripAdvisor review

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Really nice hotel in the Hart of Basel!

ibelenkov Business - 21/08/2020 TripAdvisor review

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Dear ibelenkov, Thank you for choosing to stay at Pullman Basel Europe and for taking the time to share your experience with us. I am very glad to know that we are always exceeding your expectations, and that Tobias, our Front Office Manager, made your stay truly memorable. I will make sure to share your comments with him, and I know he will be delighted to hear them. Thank you again for sharing your feedback, and we look forward to welcoming you back soon for another wonderful experience. Kind regards, Nicolas Rimelin Hotel Manager

Modern hotel one of the best in Basel but room was too hot in winter

gavin m Business - 12/01/2020 TripAdvisor review

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Dear gavin m Thank you for your great rating and your feedback. I'm really sorry to read that you room were to warm during your stay. It would helps me to clarify if you could let me know in which room you stayed. Feel free to write me: patricia.randazzo@balehotels.ch Best regards Patricia Randazzo Front Office Manager

Relaxed, friendly and well equipped

EnglandNorth Couples - 05/01/2020 TripAdvisor review

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Dear EnglandNorth, wow... Thank you on behalf of the entire PULLMAN Basel Europe Team for your terrific rating and such nice feedback. I will not miss to share it with the entire team. We all hope to welcome you again for your next stay at Basel. Regards Patricia Randazzo Front Office Manager

great spot

nickjH2780LR Family - 04/01/2020 TripAdvisor review

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat

Dear nickjH2780LR, wow... What a fantastic rating and feedback. I'm really pleased to read that you enjoyed it so much with us and hope to welcome you again. Best regards Patricia Randazzo Front Office Manager

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