Pullman Basel Europe Hotel 4 stars

I enjoy staying at the hotel. It’s convinient location, modern design, warm feeling of the rooms as well as nice staff, is making my stay feel very comfortable. Starting a day with a very good seletion and quality of breakfast, to room light, comfort, bed comfort and pillows, linen, cleanliness and really nice staff, making your stay enjoyable. There are minor things that would make it perfect: room temperature air - possible to modify the temperature, but air feels a bit dry. Opening the window helps, but exposes you to the noise of trams and not the best for light sleepers. I’ve requested the room in the residence, but was not given unfortunately. I missed the food menu in the room this time and small instructions on how to connect you handheld device to the TV for media streaming. Rainshower in the bathroom slightly sprinkling out of the shower area. Curtains in my room - 603, went up by themselves twice in the middle of the night.

High quality accommodation, room equipped with all useful comfort, complimentary water and coffee (which I really appreciate). Very friendly staff and good breakfast (room service was great).

Was in town for work and stayed at the Pullman for a week. Very conveniently located for meetings in the office. Also had a 2.5 day meeting at the Pullman, where the accomodations were also very good.

+ Comfortable rooms, good location and services. Areas of improvement: Wish to have water in glass bottles rather than plastic.

Business related stay. I also had a birthday, however was surprised there was no acknowledgment from the hotel as the travel company highlighted this on the booking . Only a few months earlier, the staff were lovely for my husband’s birthday and provided a bottle of Prosecco to celebrate and yet I received nothing.

Have had better experience in the past - maybe because I was I a larger room.

Really nice hotel and not far from all the main attractions in Basle. Check in by male receptionist (Vincent ?) was quick and efficient. He provided us with a wealth of advice and information which we used throughout our stay. Breakfast was good and all the staff working in this area were friendly/polite and cheery.

stayed in Pullman for one night, perfect location, very friendly staff. I asked at tie of booking whether it was possible to charge my Tesla in the garage. I got the confirmation that EV's could be charged but I could not reserve upfront a parking lot fitted with a charging station, lucky for me that parking space was available at time of arrival. Nevertheless, I was expecting a true charging station with a T2 socket or T2 cable but the parking space was just equipped with an ordinary red socket. This is not a real charging station and you must have the right charge cable with you to connect to that red socket (which of course I did not have). T2 cable and charging stations are the standard in Europe. My strong suggestion to Pullman is to swap the 2 red sockets and change them into 2 real T2 charging stations. You will make many EV drivers very happy.

Easy check-in & check-out. Friendly & professional staff Beautiful & comfortable rooms

We stayed only one night. Hotel is very good located. Tram stop is just 20 seconds walk away. Car park is very big. Staff (reception and restaurant) are very kind and helpful. They gave us Basel card for free. It was very nice. We are delighted. Room was very nice designed.?Breakfast was good. Every point of the hotel was very clean.

Helpful staff, changed room as your pipelines are not ok and smell was disturbing... Also breakfast can be more diversified, I stood 2 weeks with you and got bored of that selection. Hotel has no views.

Nice hotel with the advantage of a direct access parking. Breakfast good but could be upgraded.

Location, comfort, staff attitude, all good reasons to stay here when in Basel

I can't understand why everytime I hang up my towel, the cleaning people keep changing new ones for me. I don't need new towels everyday. Room cleaners also replenish my coffee with ALL decaffeinated pods. They need to be better trained, the ones with red dots are decaf. I'm currently staying in room 419 until this Friday. Room service the same thing, Seems like they were trained that way.

We really enjoy the convenience and location of the hotel; however, the winter is always uncomfortable as the rooms get too warm and the temperature cannot to controlled to cool down the environment. Rooms are too noise in the front to open a window and sleep peacefully due the tram lines. Same issue also with the water temperature control in the baths, always too hot or too cold with stability issues. We are actually thinking of switching hotels in the future as the sleep becomes very uncomfortable.