Pullman Basel Europe Hotel 4 stars

overall is good experience, but the air condition is not good , and mosquitoes also have plenty too

Friendly staff, good quiet rooms, great location.

Nice hotel with modern look for a comfortable one night stay. We were travelling and stopped for a good night of rest.

Excellent breakfast, friendly and helpful staff and comfortable room. Parking is a bonus but is expensive. There is a tram stop just outside and a Basel card is included. This gives free public transport and 50% off most museums.

Was a very bad experience during our stay in Aug. We were awake while night since it was very warm inside the room. It was summer and the temperature outside was 30 degree plus and the AC was not working. According to Hotel Management, they cannot do anything as the setting is to maintain 2 degree less than outside temperature. This is ridiculous. I am a Gold Accor member and I do not find anything special treatment as well which I normally get in other Accor hotel. I was upgraded but the room was warm.

The hotel is on a well position. Towards the garden the party which was on till 2 Am the noise could not be heard if the side window was closed. It was a bit cold in the room, even the temperature was set to hot. The aircon works only to make colder as suppose during summer. The breakfast could be better as many other people say. Compared internationally with other Pullman hotels it is on the lower edge, the breakfast. Not enough fresh stuff at all. Fruits veggies etc. Cleanness very good. Bedding also very good. Parking 24 CHF. Ok for this location.

The staff! What wonderful people work here?! Always welcoming, able to deal with any little request. As the title says, all the perks of a high end hotel, but with the added bonus of the sort of staff who remember your name if you return months later.

nice, well equipped balcony room (not too big though, no coffee maker) decent breakfast but not fully on expected level for Pullman hotel good location (Tram free with Basel card or walking) spacious in-house parking friendly staff

Extremely friendly check in and out. All staff encountered where excellent. Rooms are well equipped and clean. Very good TV program selection.

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat

We had a great time at this hotel, our requests were done before our arrival. Our baby puked at night and the baby cot was changed within 10 min. We had everything we hoped for. The room is confortable with enough space.