ibis Airport Bâle Mulhouse

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ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.3/5 537 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • FREE AIRPORT SHUTTLE

  • Certified ALLSAFE

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

  • BY BUS:  603/604 CARREFOUR

  • By plane

    EUROAIRPORT EAP At 4km / 2 miles - Shuttle free

  • By plane

    MULHOUSE BALE APT At 4km / 2 miles - Shuttle free

  • By train

    SAINT LOUIS VILLE At 0km / 0 miles

GPS:47.585333, 7.562188

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE CARRE COMPTOIR

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Airport Bâle Mulhouse

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  537 reviews

TripAdvisor Rating  4.0/5  328 reviews

Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We very much appreciated the free airport transfers as they were the reason we booked this hotel. Comfortable stay with good shower

Ideal fo our needs

Customer review rating 4.5/5

Jerry Couples - Confirmed reviews ALL

Good stop off point for our journey through to Italy. Large room, very clean and great breakfast. Parking facility immediately adjacent. Just what we needed.

well located

Customer review rating 3.5/5

Valerie Families - Confirmed reviews ALL

good stay but looks run down and dark

Thoroughly enjoyed

Customer review rating 4.5/5

Kieran M. Couples - Confirmed reviews ALL

Your staff are impeccably polite,helpful, premises are clean ,spacious, and in a great location. Thank you for making me feel so welcome

Good hotel, handy location. Good service.

Customer review rating 4.0/5

Arun Families - Confirmed reviews ALL

Stayed for one night with family. Bit far from the Basel Railway station but it is well connected with Tram and Bus. They have a airport drop-off cab service from the hotel. Overall satisfied.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The room was clean and appeared to be recently remodeled. The only issue we had was the air conditioner, we could not get it to cool down the room sufficiently. We ultimately ended up opening the window at about 20:00 to let cool air into the room. The free shuttle to the airport was a plus. We requested for 05:15 for a 07:00 flight and it was on time and got us to the airport in plenty of time.

Very Convenient

Customer review rating 5.0/5

S D. E. Families - Confirmed reviews ALL

We had a very early flight, the IBIS was perfect for a stop over, with a very efficient and complimentary shuttle service to the airport, so we could drop the hire car off the night before and get taken early the next day.

Customer review rating 5.0/5

Liat Families - Confirmed reviews ALL

well located, good room, great service

good stay

Customer review rating 4.5/5

Isi Couples - Confirmed reviews ALL

all perfect for short stay-well located and airport easy accessible

Dear ISIDORO F., We very much appreciate your comments regarding your stay at the ibis Aéroport Bâle-Mulhouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura BASS General Manager

Excellent option for Basel Airport

Customer review rating 4.5/5

Peter Solo - Confirmed reviews ALL

Received a very warm and friendly welcome on check-in. Amazingly large sized bedroom with good sized TV, Lighting was slightly dim for my liking. Good breakfast buffet. Reception organised a complementary taxi service to the airport for the morning.

Dear PETER M., We very much appreciate your comments regarding your stay at the ibis Aéroport Bâle-Mulhouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura BASS General Manager

Good stay

Customer review rating 5.0/5

Eyal T. Couples - Confirmed reviews ALL

Good free conction from/to airport!!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura BASS General Manager

Well location

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

The rooms have Very bad smell, said we can get Coffey in the early morning. That did not happen, in the evening and in the morning the whole lobby was dark and unpleasant to stay in

Dear IFTAH K., Thank you for taking the time to tell us about your experience at the ibis Aéroport Bâle-Mulhouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future - with a coffee the time you want it! Sincerely, Laura BASS General Manager

Clean and convenient, almost perfect

TripAdvisor rating 4.0/5

pierren697 TripAdvisor review

the plus: Very convenient if you have a plane to catch, close to BSL, easy to find. The family room was as advertised, clean, big enough. People at the reception were very nice and diligent. The beds were good The minus: Leaving at 5am with young kids, I would have expected to be able to leave swiftly, ie: - sort all things billing related the night before - grab a light breakfast to go Unfortunately, for 1, the tax de sejour had been forgotten so we had to pay it in the morning itself (the fastest possible, though, so no complains on the morning operator); and for 2, although a very early breakfast is possible (from 4!), there's no takeaway option

Poor transfer from airport

Customer review rating 2.5/5

Charles Couples - Confirmed reviews ALL

They use a taxi from Basel airport Despite being told 20 mins or less, we waited nearly 40 in the cold late at night

Dear CHARLES C., Thank you for taking the time to tell us about your experience at the ibis Aéroport Bâle-Mulhouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The shuttle is free and has to be booked when you arrive at the airport - on the french side, in front of the parking express. The service is usually taking 20 minutes to pick you up. However, sometimes it may happen that they are belated, in this case, do not hesitate to take a taxi, we would have gladly refund you back for the inconveniences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura BASS General Manager

Excellent stay

Customer review rating 5.0/5

Rob D. Families - Confirmed reviews ALL

Excellent service and hospitality

close to the airport, nice room

Customer review rating 4.0/5

Gary Families - Confirmed reviews ALL

I needed a place to stay for the night with an early shuttle to the airport. It was a comfortable room and the 4:30 shuttle was prompt for the quick trip to the airport. I will stay again.

Excellent service

Customer review rating 5.0/5

Ning Families - Confirmed reviews ALL

Staff were so friendly and helpful! The location was perfect for those who want to visit Basel and Alsace surrounding area.

Very good service, cleanliness and good value for money

Customer review rating 5.0/5

Annie K. Families - Confirmed reviews ALL

Very enjoyable stay

A plain vanilla hotel which does the job

TripAdvisor rating 3.0/5

tweetySP Business - TripAdvisor review

It is a plain Ibis hotel, like most of them: everything is and works where and as expected. The only thing I was not really happy about is the cost-benefit regarding breakfast. Granted, the hotel may not accomodate its guests in the breakfast room for Covid-19-related rules, so they provide a tray to the guests with their choices for breakfast, to take to their rooms. No problem there. However, it turns out that you get less breakfast foods and drinks than you would be able to take if you were at the breakfast room in peace times, but the price of the breakfast remains the same. Bottom line, you get less than the fair for what you pay. Ibis should lower the price of the breakfast while they serve the guests in that way.

Everything fully ok

TripAdvisor rating 5.0/5

BWH790 TripAdvisor review

As expected, including the airport shutttle which was on time on 05h00. The restaurant is convenient. Our room seemed to have been renewed as was quite ok. This is for us the best possibility to take an early flight from Euroairport.

Dear guest, thank you very much for posting your thoughts on Tripadvisor. We're looking forward to welcoming you again in the future! Sincerely - The front desk

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