ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.4/5 777 reviews

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Description

Hotel extras

  • Free airport shuttle (departure from the hotel to the airport)

  • Bar and room service snacks 24/7

  • Near public transport for getting to Basel

  • Free WIFI

  • Private paid parking with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

GPS:47.585333, 7.562188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  777 reviews

Customer review rating 5.0/5

Lada S. E. C. Couples - Confirmed reviews ALL

Overall great experience and an E. check in available.

Thanks a lot for your wonderful review. We are glad to see that you felt good with us and that appreciated having your room earlier. We hope to see you soon again. King regards, Valérie-Front Desk Team

Customer review rating 5.0/5

Michele L. Families - Confirmed reviews ALL

Most agréable welcome at the desk in the afternoon as well as very early morning

Hello, Thank you very much for your excellent rating and kind comment. We are delighted to hear that you enjoyed our location, the comfort of the hotel, and especially our shuttle service. Your compliment regarding the warm welcome from our reception team, both in the afternoon and early in the morning, means a lot to us and will be shared with the entire team. We look forward to welcoming you again soon. Luna – Assistant Manager

Customer review rating 4.5/5

Christophe F. Couples - Confirmed reviews ALL

We stayed for one night on a road trip to Italy. Grateful for secure underground car park. Staff advised us where to get bus to Basel which was just around the corner from the hotel. Breakfast was good. We had a nice stay.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay, our team and breakfast and we hope to see you again very soon. Kind Regards, Valérie-Front Desk Team

Customer review rating 4.5/5

Georges V. Couples - Confirmed reviews ALL

excellent

Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié la localisation, le petit-déjeuner, la propreté et notre équipe. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement, Valérie - Front Desk Team

Customer review rating 1.0/5

Niven M. P. Business - Confirmed reviews ALL

Very bad night sleep on first night. Hard and uncomfortable bed. Woke up the following morning in pain, and very sore back - to the extent I had difficulty walking and bending over. Reception manager was unable ( and seemed uninterested) to find an alternative room with a softer mattress and said that all rooms with softer mattresses were unavailable and had been specially pre-booked.

Hello, We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the comfort of the bed and the discomfort it caused. However, we would like to clarify that our receptionist did their best to assist you by offering you the opportunity to try the last three available rooms on that day. Unfortunately, none of them seemed to meet your expectations in terms of comfort. In an effort to compensate for the inconvenience, we also offered you a complimentary pizza and a drink, which you declined. We truly regret this experience and are sorry that we were unable to find a solution that suited you. Kind regards, Luna Assistant Manager

Other web-users rate our hotel

  • 658 reviews 9/10 Location
  • 680 reviews 6.8/10 Room
  • 789 reviews 8.9/10 Service
  • 29 reviews 4.9/10 WiFi
  • 326 reviews 7.6/10 Breakfast
  • 318 reviews 8.4/10 Cleanliness
  • 293 reviews 8.8/10 Value
  • 87 reviews 3.3/10 Amenities

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