ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.4/5 842 reviews

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Description

Hotel extras

  • Free airport shuttle (departure from the hotel to the airport)

  • Bar and room service snacks 24/7

  • Near public transport for getting to Basel

  • Free WIFI

  • Private paid parking with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

GPS:47.585333, 7.562188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  842 reviews

Customer review rating 5.0/5

Peter T. Business - Confirmed reviews ALL

Staff were very good. Getting to the hotel from the city was a little complicated but the free airport shuttle taxi the next day worked very well. Wifi sometimes Ok but not great.

We very much appreciate your comments regarding your stay at the ibis Aéroport Bâle-Mulhouse. We are happy to see that you enjoyed the Airport free Shutlle and our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie-Front Desk Team

Customer review rating 4.5/5

Kathryn D. Families - Confirmed reviews ALL

We spent 1 night here, as we had a morning flight the next day. We had a family room, which was very comfortable with our two teenage children. Staff were very friendly, and gave us a lovely restaurant recommendation. Breakfast was good. Free shuttle cab to the airport was also good and ran on time.

Dear KATHRYN D., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with all the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie-Receptionist

Customer review rating 3.5/5

Amy P. Families - Confirmed reviews ALL

10 minutes walk to the station which was good. Breakfast options were fresh and tasty. During our 4 night stay, the lift wasn't working. We were on the 3rd floor and were not offered any form of compensation for this.

Dear, Thank you for taking the time to share your feedback. We are glad you appreciated our location, the nearby station, and our breakfast offerings. We sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We understand that being on the third floor without it can be difficult, and we regret that this impacted your experience. Please know that we are taking steps to address this issue and ensure a smoother stay for our guests in the future. We hope to have the opportunity to welcome you back and provide a more comfortable experience. Warm regards, Lou-Ann

Customer review rating 5.0/5

Anamarija P. Solo - Confirmed reviews ALL

Easy online check-in, friendly and helpful team!

Hello, Thank you for your great review! We’re happy you had a comfortable stay and that our team and online check-in met your expectations. See you again soon! Best regards, Lou-Ann

Customer review rating 5.0/5

Francesco S. Families - Confirmed reviews ALL

I would many thank The man I found at réception ) maroquin man. Excellent for his service , his empaty I place that sincerely suggest for family and to make a direct link with airport for the people as me live far from Basel airport Many thanks

Dear Guest, Thank you very much for your wonderful review and for giving us a perfect score of 10. We are delighted to hear that you appreciated our convenient location, parking, and especially our airport minibus service. We are also thrilled that our staff, particularly at reception, made such a positive impression on you. Your kind words will be shared with them—they will be very happy to hear this. It is great to know that you would recommend our hotel for families and travelers looking for easy access to Basel Airport. We sincerely look forward to welcoming you again. Kind regards, Lou-Ann

Other web-users rate our hotel

  • 708 reviews 9/10 Location
  • 721 reviews 7/10 Room
  • 825 reviews 8.8/10 Service
  • 30 reviews 5.1/10 WiFi
  • 346 reviews 7.7/10 Breakfast
  • 324 reviews 8.6/10 Cleanliness
  • 323 reviews 8.6/10 Value
  • 88 reviews 3.4/10 Amenities

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