ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.4/5 874 reviews

Best price
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17 Avenue du Gal de Gaulle, 68300 SAINT-LOUIS, France

Description

Hotel extras

  • Free airport shuttle (departure from the hotel to the airport)

  • Bar and room service snacks 24/7

  • Near public transport for getting to Basel

  • Free WIFI

  • Private paid parking with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

GPS:47.585333, 7.562188

Telephone
Fax +33 3 89 69 45 03

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  874 reviews

TripAdvisor Rating  4.0/5  371 reviews

Customer review rating 5.0/5

Francesco S. Families - Confirmed reviews ALL

I would many thank The man I found at réception ) maroquin man. Excellent for his service , his empaty I place that sincerely suggest for family and to make a direct link with airport for the people as me live far from Basel airport Many thanks

Dear Guest, Thank you very much for your wonderful review and for giving us a perfect score of 10. We are delighted to hear that you appreciated our convenient location, parking, and especially our airport minibus service. We are also thrilled that our staff, particularly at reception, made such a positive impression on you. Your kind words will be shared with them—they will be very happy to hear this. It is great to know that you would recommend our hotel for families and travelers looking for easy access to Basel Airport. We sincerely look forward to welcoming you again. Kind regards, Lou-Ann

Customer review rating 4.5/5

Robert S. Families - Confirmed reviews ALL

We spent 2 nights in a very comfortable family room with our two children. Perfect airport stay. Nice staff. A few good restaurants a few minutes walk away. 10 min drive on the free shuttle to the airport.

Dear Guest, Thank you very much for your wonderful review and for rating your stay 9.0. We’re delighted to hear that you and your family enjoyed the comfort of our family room and found our hotel to be a perfect choice for an airport stay. It’s great to know that our team made a positive impression and that you appreciated the nearby restaurants as well as the convenience of our free airport shuttle. We truly appreciate your kind words and hope to welcome you and your family again on a future visit. Kind regards, Lou-Ann

Customer review rating 4.5/5

Gala A. Business - Confirmed reviews ALL

Good as always

Dear Guest, Thank you for your kind review. We are glad to hear that you enjoyed your stay with us, as always. We look forward to welcoming you back soon! Best regards, Lou-Ann

Customer review rating 4.5/5

Jaromir K. R. Couples - Confirmed reviews ALL

Clean place, comfortable bed, friendly and helpful staff, nice atmosphere

Dear Guest, Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our friendly and helpful staff. We look forward to welcoming you back soon! Best regards, Lou-Ann

Customer review rating 4.0/5

Umesh G. Families - Confirmed reviews ALL

Well cleaned, good staff. The shuttle driver though was blaming me for being late. I was told the shuttle will be there at 3:30 and to be down at 3:25. I was down at 3:24 and was met with a very irritated person and he keeps on claiming I was told to be down at 3:20. I told him at no point anyone said that but he kept on saying I am making him late.

Hello, Thank you for your feedback and for sharing your experience with us. We are pleased to hear that you found the hotel clean and appreciated our staff overall. However, we are truly sorry about the behavior of the shuttle driver and the inconvenience you experienced. This is not the level of service we aim to provide. Please be assured that we will address this matter internally and take the necessary steps to ensure that such a situation does not happen again in the future. We appreciate your comments and hope to have the opportunity to welcome you again under better circumstances. Best regards, Lou-Ann

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Other web-users rate our hotel

  • 720 reviews 9.1/10 Location
  • 737 reviews 7/10 Room
  • 814 reviews 8.8/10 Service
  • 30 reviews 5.7/10 WiFi
  • 358 reviews 7.6/10 Breakfast
  • 333 reviews 8.7/10 Value
  • 332 reviews 8.6/10 Cleanliness
  • 90 reviews 4.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.