ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.2/5 993 reviews

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Description

Hotel extras

  • Free airport shuttle (departure from the hotel to the airport)

  • 24-hour bar and snacks in the room

  • Near public transport taking you to Basel

  • Free WIFI

  • Private paid parking with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

GPS:47.585333, 7.562188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  993 reviews

TripAdvisor Rating  4.0/5  362 reviews

Close to airport

Customer review rating 4.5/5

Lauri Business - Confirmed reviews ALL

An overnight stay after late flight. Stayed at hotel and then left on train for Munich the next morning. The room was comfortable and the breakfast was very good. My only complaint is that I was not able to contact the hotel at the airport to get a shuttle ride. The woman at the info desk tried several times to reach the hotel and each time the phone was busy. The front desk clerk both in the evening and morning were very helpful. If you are unable to get the shuttle then take the bus to St. Louis train station for €3.20 and then follow the blue fleur des lis to rhe hotel. It is right across from the police station.

Excellent on all scores

Customer review rating 5.0/5

Josiane W. Friends - Confirmed reviews ALL

Very friendly welcome, highly efficient staff and early morning taxi…. really nothing to fault and thank you!

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Clean room, friendly staff

Hello , We warmly thank you for your positive feedback! We are delighted to hear that you appreciated the cleanliness of your room as well as the friendliness of our team. Your satisfaction is our greatest reward, and we look forward to welcoming you again very soon. Best regards, Izabela The Front Desk

Friendly service and great value for Alsace departures

TripAdvisor rating 5.0/5

Freddo_French TripAdvisor review

The hotel is fairly standard, but the receptionists and management were very kind and helpful in resolving my booking issues, which were entirely my fault. 1 - I had originally booked a room, but due to a last-minute issue, I had to move my reservation forward by a week (I didn’t choose the flexible option). The receptionist was very kind and rearranged my booking. However, she couldn’t refund the €20 difference, but it wasn’t a big deal. 2 - On my second reservation, I made a mistake with the date. I tried to cancel or change it immediately, but since I hadn’t chosen the flexible option, my cancellation wasn’t refundable. The receptionist spoke with management, and they kindly rearranged my reservation (I did pay the price difference, which was fair). Upon arrival, they gave me a superior room instead of the standard one. I never had any noise issues, and the rooms were clean. The ability to check out at noon gave me extra time in Mulhouse or Basel. The booking also included a free taxi to Basel/Mulhouse airport the next day. There’s a strong chance I’ll book this hotel again when departing from Alsace.

Good stay

Customer review rating 4.0/5

Panos Families - Confirmed reviews ALL

+ Friendly staff, well located, convenient transfer to the airport - More than 1 seats needed in a room for 4, we had to pay 10€ for 30 mins earlier check-in (hotel not busy at all)

Hello, Thank you so much for taking the time to share your experience! We are delighted that you enjoyed the location of our hotel, the friendliness of our staff and the convenience of the transfer to the airport. We are taking note of your comments regarding the space in the 4 person room. We understand that it may be a bit tight. Regarding the fee for early check-in, we apologize if it may have seemed inconsistent while the hotel was not full. We are applying this policy to better manage our room occupancy, but we will take your feedback into account when reassessing this practice. We hope to have the pleasure of welcoming you again in the future! Luna - Receptionist

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Other web-users rate our hotel

  • 748 reviews 8.8/10 Location
  • 765 reviews 6.3/10 Room
  • 768 reviews 8.5/10 Service
  • 27 reviews 5.4/10 WiFi
  • 441 reviews 4.8/10 Comfort
  • 372 reviews 8.1/10 Value
  • 310 reviews 8.2/10 Cleanliness
  • 291 reviews 7.6/10 Breakfast

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