ibis Styles Basel City Hotel 3 stars

My daughter and her friends stayed in the Ibis Styles during a 3 day international swimming competition in Basel. Absolutely fantastic service from staff who accommodated last minute booking changes with complete efficiency and professionalism, and offered alternatives for extra-early breakfasts to suit the early-morning competition starts. Hotel is clean, well-located and breakfast spread is excellent (hot and cold options, etc.) Highly recommend!

Very kind and reliable staff which solves any question/problem quickly and professionally. I will be back as soon as possible.

We were given a free upgrade from the ibis budget next door. The hotel is well located and convenient with parking. The staff were very helpful and the room was nice.

Very nice and competent staff. All corona-rules and regulations are respected. The room was perfect as usual and the breakfast was fine too.

Excellent experience. Clean rooms, friendly staff, tasty breakfast, free coffee/tee at the lobby, close to city center, free tram tickets...

I arrived around 10.30pm. Parked my car in the garage and was stuck there for quiet some time as the receptionist didn't hear the bell to open the door to the elevators. At the check in I received a roomkey that didn't activate the elevator. Once the roomkey was replaced I checked out the room and to my surprise it was a kingsize bed although I reserved two single beds (I was traveling with my daughter). Luckily the room was quickly changed to a room with two single beds. The room was nice. Great beds, good shower. Everything very clean. The breakfast was a pleasure as well. Checking out was fast and simple.

We arrived in the evening at 20 h (sun 1 jan 2021). The man at the reception was correct and efficient, but not really friendly. He told us that breakfast was between 6.30 h and 9.30 h (which is very early) We had a good night in a very nice room. Next morning we were at breakfast at 8.55 h and the lady told us (correct, but again not very friendly or flexible) that breakfast was untill 9 h. We told her that at the reception desk we were told 9.30 h, but she did not want to hear that. A few minutes later, another couple arrived with the same problem / argument. We had 5 minutes to take some food. Than the lady started to take away everything from the buffet and stopped the coffee machine. When we left the hotel, the (this time very friendly) lady at the reception apoligized for the misunderstanding and offered us a coffee . I had the impression that not everybody working in the hotel felt very happy. I never had an hotel were breakfast was closed and taken away at 9 h. A pity because the hotel certainly is nice.

Excellent as usual only let down was I had booked and paid in full for a twin room, but was given a double as they had no twins available so disappointed

I had a good stay and the hotel room was clean. The specific Covid-19 measures were good. It would have been a good idea to have hand sanitizers by the lifts as they are used constantly.

The lady at reception was extremely helpful, the room was clean and nice. For one night the stay was very good. The breakfast was not that well organized, there was no order in which the people were invited to enter the eating area. In addition, I see no point asking everyone to stay for 15-20min in the small waiting area, packed together, just to keep the social distance in the eating area. Either provide larger waiting area, or allow everyone in the eating area. Another option is not to provide free breakfast.

I stayed in ibis styles Basel for 20 days. I would like to suggest improvement in these areas. Breakfast- to offer variety without incurring cost. Everyday it’s the same. Scramble eggs! There are more than 100 ways to prepare eggs than scramble eggs everyday and it’s too salty. Alternate cold cuts and replace beans with salad. I stayed long enough to observe very few takes beans. Butter for the bread is tasteless.

Nice modern hotel near city center. Lovely service and supportive staff. The room was clean and available free wifi functions good. Breakfast as always at Ibis Hotels, very good quality with alot of choice.

So I quite enjoyed my stay at this hotel. It is about a 10 minute walk from Basel SBB. It would be quicker to get the tram but due to engineering works they were not running to the usual schedule so feet had to do for the most part. However the free transport card was very welcome for getting around other parts of Basel. The hotel room was decent. The bed was lovely and cosy. The bathroom was ok. And the shower was nice. The soap was a little sparse though, The bar though was not great as I had to wait for about 3 - 5 minutes for a member of staff to serve me. Also check-in was poor. I have a priority card yet as is usual for Ibis hotels, it is never manned correctly so there is not really any point in it.

I have visited a lots of IBIS hotels around the world. Definitely this one was the best with standard that exceeded other 4-star hotels. Extremely good, brand new paintings and decoration inside. The staff was polite and efficient. Unfortunately our flight was early so we left before breakfast and could not try it. Really shocked by the high standard and outlook of the hotel. The location was convenient - 15 min walk or 2 tram stops from the main railway station. I would definitely chose it again for my future visits in the city.

This is a good hotel. The front desk staff were very helpful. The breakfast was good but some of the breakfast staff were unfriendly. The room was air conditioned which was great in the heat wave. The room is very small without ironing facilities or a safe which makes it not ideal for business travellers. There are no tea or coffee making facilities in the rooms but these are always available in the lobby. The fire alarm went off 3 times in error once in the early hours of the morning. This was uncomfortable. The bed and pillows were amazing and everything very clean. Overall, this hotel is good value for money.