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ibis Styles Basel City Hotel 3 stars

Customer review rating 4.5/5 2,270 reviews

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Room 1

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ibis Styles Basel City
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+ 15 Services

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to all museums as well as Basel Zoo!

  • Hotel parking garage with direct access to the hotel by elevator

  • Bus stop in front of hotel, 2 min to tram stop and 1 min to motorway.

  • Free WIFI in hotel and city plus free coffee & tea in hotel lobby 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • Web Corner on a Mac
  • Copy/print service availablePaying

Hotel location

ibis Styles Basel City

Grosspeterstrasse 44
4052 basel
switzerland

Tel: +41615440444

Fax: (+41)61/5440440

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL EUROAIRPORT At 10km / 6.21 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.5452037, 7.6018692

Our accommodation(s)

The welcoming, modern and stylish rooms are equipped with comfortable Sweet Bed by ibis Styles and a practical bathroom, and offer everything you need for a great stay.

Standard Room with 1 queen-size bed (63 x 79 in. [160 x 200cm])

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with twin beds (40 x 79 in. [100 x 200 cm])

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

ibis Styles Basel City

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Our guest reviews for
ibis Styles Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,270 reviews

tripadvisor

TripAdvisor Rating 4.0/5

284 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very professional and kind staff.

Customer review rating 5.0/5

Astrid Business - 28/04/2021 Confirmed reviews ALL

Very kind and reliable staff which solves any question/problem quickly and professionally. I will be back as soon as possible.

Dear Astrid, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City Team

City break

Customer review rating 4.5/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

We were given a free upgrade from the ibis budget next door. The hotel is well located and convenient with parking. The staff were very helpful and the room was nice.

Good stay: Everything was perfect, as usual. This is our 4th stay. We will be back.

Customer review rating 5.0/5

Astrid Business - 11/03/2021 Confirmed reviews ALL

Very nice and competent staff. All corona-rules and regulations are respected. The room was perfect as usual and the breakfast was fine too.

Empty (but friendly) spaces

Customer review rating 4.5/5

Adam Families - 07/03/2021 Confirmed reviews ALL

Excellent experience. Clean rooms, friendly staff, tasty breakfast, free coffee/tee at the lobby, close to city center, free tram tickets...

Great bed, cumbersome check-in

Customer review rating 3.0/5

Martijn Families - 01/03/2021 Confirmed reviews ALL

I arrived around 10.30pm. Parked my car in the garage and was stuck there for quiet some time as the receptionist didn't hear the bell to open the door to the elevators. At the check in I received a roomkey that didn't activate the elevator. Once the roomkey was replaced I checked out the room and to my surprise it was a kingsize bed although I reserved two single beds (I was traveling with my daughter). Luckily the room was quickly changed to a room with two single beds. The room was nice. Great beds, good shower. Everything very clean. The breakfast was a pleasure as well. Checking out was fast and simple.

Nice hotel and very good room BUT ...

Customer review rating 2.5/5

Mario Couples - 02/02/2021 Confirmed reviews ALL

We arrived in the evening at 20 h (sun 1 jan 2021). The man at the reception was correct and efficient, but not really friendly. He told us that breakfast was between 6.30 h and 9.30 h (which is very early) We had a good night in a very nice room. Next morning we were at breakfast at 8.55 h and the lady told us (correct, but again not very friendly or flexible) that breakfast was untill 9 h. We told her that at the reception desk we were told 9.30 h, but she did not want to hear that. A few minutes later, another couple arrived with the same problem / argument. We had 5 minutes to take some food. Than the lady started to take away everything from the buffet and stopped the coffee machine. When we left the hotel, the (this time very friendly) lady at the reception apoligized for the misunderstanding and offered us a coffee . I had the impression that not everybody working in the hotel felt very happy. I never had an hotel were breakfast was closed and taken away at 9 h. A pity because the hotel certainly is nice.

Good stay

Customer review rating 3.5/5

Sharon M. Families - 22/09/2020 Confirmed reviews ALL

Excellent as usual only let down was I had booked and paid in full for a twin room, but was given a double as they had no twins available so disappointed

Good location, and although initially I could not find it, I was well guided from the Novotel nearby.

Customer review rating 4.5/5

Anonymous Solo - 10/09/2020 Confirmed reviews ALL

I had a good stay and the hotel room was clean. The specific Covid-19 measures were good. It would have been a good idea to have hand sanitizers by the lifts as they are used constantly.

Good stay

Customer review rating 4.5/5

Valeri Families - 01/09/2020 Confirmed reviews ALL

The lady at reception was extremely helpful, the room was clean and nice. For one night the stay was very good. The breakfast was not that well organized, there was no order in which the people were invited to enter the eating area. In addition, I see no point asking everyone to stay for 15-20min in the small waiting area, packed together, just to keep the social distance in the eating area. Either provide larger waiting area, or allow everyone in the eating area. Another option is not to provide free breakfast.

Practical and comfortable stay

Customer review rating 5.0/5

Anonymous Families - 26/08/2020 Confirmed reviews ALL

Perfect one night stay halfway through a long car journey. Hotel was clean, modern, comfortable. Room had electric blinds and was completely soundproof. European buffet for breakfast offered plenty of choices.

Well located for work

Customer review rating 5.0/5

Peter Business - 24/08/2020 Confirmed reviews ALL

Well organized in COVID times.

Okay with some deficiencies

Customer review rating 3.5/5

Jo Couples - 03/08/2020 Confirmed reviews ALL

We booked this hotel due the good location for us. Unfortunately room is very small and has no hanging or storage options in the room. This was a pity. A deposit box is only available at the reception. Bed was comfy, staff friendly. Parking ok. High room rate for a motel style hotel...there were other hotels with even 4* for lower price. Would choose these next time..

Clean hotel and good breakfast

Customer review rating 4.5/5

Atte Couples - 27/07/2020 Confirmed reviews ALL

We stayed there one night before leaving on a river cruise. Hotel location isn't the best but otherwise we were satisfied. Rooms were nice and clean. Breakfast was fine, maybe something green could be added (cucumber, tomato etc.). Complimentary Basel Card is great allowing you to use public transportation for free.

Customer review rating 3.5/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

Check in was ok but not so friendly Room too humid, no hooks for jackets. Breakfast was very good, employees are friendly. Room doors pumps are closing the doors with a hard slam. Makes too much noise. My remarks are only for improvement, they should not be published.

Breakfast needs variety.

TripAdvisor rating 3.0/5

Kuaytiaomee Business - 27/01/2020 TripAdvisor review

I stayed in ibis styles Basel for 20 days. I would like to suggest improvement in these areas. Breakfast- to offer variety without incurring cost. Everyday it’s the same. Scramble eggs! There are more than 100 ways to prepare eggs than scramble eggs everyday and it’s too salty. Alternate cold cuts and replace beans with salad. I stayed long enough to observe very few takes beans. Butter for the bread is tasteless.

Dear Guest, many thanks for the great evaluation of your stay at ibis Styles Basel City. We all highly appreciate your honesty and suggestions. Thank you ! Apart from it, we would like to thank you for your time you took for sharing your experience. We hope to see you soon again and wish you a great day. Best wishes from

Perfect short stay

TripAdvisor rating 5.0/5

Stay315190 Business - 21/12/2019 TripAdvisor review

Nice modern hotel near city center. Lovely service and supportive staff. The room was clean and available free wifi functions good. Breakfast as always at Ibis Hotels, very good quality with alot of choice.

Dear guest, Thank you very much for the great rating of your stay at ibis Styles Basel City. We are all especially grateful to you and appreciate the time you have taken for this purpose. We hope to see you again soon and wish you a nice day. Best regards ibis Styles Basel City

Decent hotel in a lovely city

TripAdvisor rating 4.0/5

U5485RDkeithh Solo travel - 14/10/2019 TripAdvisor review

So I quite enjoyed my stay at this hotel. It is about a 10 minute walk from Basel SBB. It would be quicker to get the tram but due to engineering works they were not running to the usual schedule so feet had to do for the most part. However the free transport card was very welcome for getting around other parts of Basel. The hotel room was decent. The bed was lovely and cosy. The bathroom was ok. And the shower was nice. The soap was a little sparse though, The bar though was not great as I had to wait for about 3 - 5 minutes for a member of staff to serve me. Also check-in was poor. I have a priority card yet as is usual for Ibis hotels, it is never manned correctly so there is not really any point in it.

Dear Guest, Thank you for taking the time sharing your impression from previous stay with future guest and us. We highly appreciate that. We`re glad to hear that you had such a lovely time. Hope we can welcome you soon again. Kind Regards Your Ibis Styles Basel

Excellent hotel with surprisingly high standard

TripAdvisor rating 5.0/5

PlamenAG2013 Family - 26/07/2019 TripAdvisor review

I have visited a lots of IBIS hotels around the world. Definitely this one was the best with standard that exceeded other 4-star hotels. Extremely good, brand new paintings and decoration inside. The staff was polite and efficient. Unfortunately our flight was early so we left before breakfast and could not try it. Really shocked by the high standard and outlook of the hotel. The location was convenient - 15 min walk or 2 tram stops from the main railway station. I would definitely chose it again for my future visits in the city.

Dear Guest, many many thanks for your time you took to share your experience and to comment on your stay at ibis Styles Basel City. We all highly appreciate your great feedback and kind words regarding our services and facility. We are looking forward to your next stay and wish a great day. And once again, thank you for your sharing your great impressions. Best regards, ibis Styles Basel City

hotel quality

TripAdvisor rating 4.0/5

Maps47996967578 Business - 03/07/2019 TripAdvisor review

This is a good hotel. The front desk staff were very helpful. The breakfast was good but some of the breakfast staff were unfriendly. The room was air conditioned which was great in the heat wave. The room is very small without ironing facilities or a safe which makes it not ideal for business travellers. There are no tea or coffee making facilities in the rooms but these are always available in the lobby. The fire alarm went off 3 times in error once in the early hours of the morning. This was uncomfortable. The bed and pillows were amazing and everything very clean. Overall, this hotel is good value for money.

Dear Guest, first of all, we would like to thank you for your time you took to share your impressions from your stay at ibis Styles Basel City. We all are very much grateful for your kind comments and an excellent eval At the same time, we highly appreciate your honesty regarding facts you did not like during your stay. We are deeply sorry we were not able to meet all your expectations. We very much apologize for fire alarms mentioned in your evaluation above. Unfortunately, we could not do anything as one of the guest smoked in the room. We are really sorry for the inconveniences caused to your during your stay and hope you give us another chance to prove you we are a high-quality hotel. We are already looking forward to your next stay and wish you a great time so far. Best wishes from

Nice

TripAdvisor rating 5.0/5

Daydream22821633199 Friends getaway - 11/05/2019 TripAdvisor review

I would like to say it was one of the best experiences, being positioned close to city center it offered us the opportunity to visit the center using the city-card and by it, going with all types of public transport at no cost. Services were very good, including the room and breakfast. I will definitely come back to this hotel and amazing city! Thank you!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We all are looking forward to your next stay.:) Kind regards, ibis Styles Basel City

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