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ibis Styles Basel City Hotel 3 stars

Customer review rating 4.5/5 2,448 reviews

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ibis Styles Basel City
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+ 17 Services

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to all museums as well as Basel Zoo!

  • Hotel parking garage with direct access to the hotel by elevator

  • Bus stop in front of hotel, 2 min to tram stop and 1 min to motorway.

  • Free WIFI in hotel and city plus free coffee & tea in hotel lobby 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • Web Corner on a Mac
  • Copy/print service available Paying

Hotel location

ibis Styles Basel City

Grosspeterstrasse 44
4052 basel
switzerland

Tel: +41615440444

Fax: (+41)61/5440440

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL EUROAIRPORT At 10km / 6.21 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.5452037, 7.6018692

Our accommodation(s)

The welcoming, modern and stylish rooms are equipped with comfortable Sweet Bed by ibis Styles and a practical bathroom, and offer everything you need for a great stay.

Our restaurants and bars

ibis Styles Basel City

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Styles Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,448 reviews

TripAdvisor Rating 4.0/5

291 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

it was a positive experience in general. staff was very friendly/helpful

Customer review rating 4.0/5

Paul Business - 16/09/2021 Confirmed reviews ALL

staff was very helpful, AC quit working in our room so the lady in reception moved us to another room. the thermostats were set on 22 and wouldnt get any cooler and the rooms were very warm. speaking of rooms, they are REALLY small.

Dear Gary, We thank you for posting your feedback after your last experience at the Ibis Styles Basel City. We are trully sorry that the AC were a bit problematic during your stay. Our team is doing everything possible to find a solution if this kind of problem occurs. We hope this did not affect the rest of your stay. We hope to have the chance to welcome you again for your next stay in Basel. Sincerely, Ibis Styles Basel City.

Clean and comfortable rooms ,no noise despite the busy road

Customer review rating 5.0/5

Eva P. Couples - 13/09/2021 Confirmed reviews ALL

Réception fast and polite, rooms spacious and clean Good breakfast

Dear guest, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City

Comfortable and super-quiet, even with a room overlooking directly the railroad tracks

Customer review rating 4.5/5

Ariane M. Business - 08/09/2021 Confirmed reviews ALL

I was there for a conference. Location was practical, a 10 minute walk from the SBB train station and with a direct tram for Messeplatz. A bit of confusion at check-in, the reception printed the transportation card but forgot to give it to me, when I realised, I was given the card from another guest... A bit of confusion also on the second day when my bank informed me that the stay had just been paid while I had not done it yet and the reception could not find any trace of a payment... Upon departure I was told that this was just a guarantee. I tend to believe them, but still I am going to watch carefully my credit card account to check I have not paid twice! This is the first time it happens to me during my stay. Overall I must say that personnel was very helpful in spite of these small hiccups, very pleasant and contributed to a very nice stay. I am very impressed by the insulation of the room which is directly overlooking the train tracks, I have a bad memory of hotel stays where one still heard the train brakes through the double glazing... One mention for the shampoo, in the shower, which is very nice, a pleasant change from the classical "hand, body and hair wash". Room relatively spacious and well equipped, too bad there was no safe, I tend to use them very often. Breakfast is very good, I had the warm dishes and the brioche, which were superb! A bit silly to fill out a questionnaire with all details when a room number would provide the same information.

Dear Ms M., Thank you for taking the time to post a comment following your stay at the Ibis Styles Basel City. We are sorry that some moments of confusion may have affected your stay. However, we are equally happy to hear that you enjoyed your stay overall and that you were delighted with the location of the hotel. It is true that in some cases, if the stay is not paid on arrival, the amount of the stay is "blocked" on the credit card provided at the time of booking so that you can pay on departure before it is "unlocked". We apologise that this was not made clear to you and have reminded the reception team so that this does not happen in the future. We look forward to welcoming you on your next visit to Basel. Yours sincerely Ibis Styles Basel City

Good stay

Customer review rating 5.0/5

Priscila Families - 22/08/2021 Confirmed reviews ALL

Clean room, excellent breakfast, well-located.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City

Good hotel but weather not good.

Customer review rating 3.5/5

Eric Couples - 06/08/2021 Confirmed reviews ALL

Enjoyed the breakfast and quiet room.

Dear guest, We very much appreciate your impressions your shared with us regarding your stay at the ibis Styles Basel City. Apart from it, many thanks for your time you took for this purpose. We all are very happy to receive positive feedback, we thank you very much for it. Best wishes, ibis Styles Basel City Team

Nice Stay

Customer review rating 4.5/5

Karthik Families - 23/07/2021 Confirmed reviews ALL

Stay was good overall, prime location, Nice staff and great ambience. I would recommend to my friends Breakfast is good, lot of options and kids liked it overall. Staff was very helpful in providing the needs (Warm milk for Kids, Umberalla) etc., One feedback from me is, there is no sanitizer or hand wash available in the bathroom. and the Bath liquid in the room was empty and we had to request to refill it. I am not sure why, there is no lock to the bathroom door for the room we stayed in.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City Team

Perfect location/ modern feel

Customer review rating 4.5/5

Joep Families - 06/07/2021 Confirmed reviews ALL

Excellent location, beautiful well isolated rooms: place looks brand new. Perfect for a Basel stay at competitive rates.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City Team

Great Hotel, the best ibis styles, friendly staff

Customer review rating 5.0/5

M Couples - 29/06/2021 Confirmed reviews ALL

Great hotel excellent service well located and very friendly staff

Dear Maral We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yor Ibis Styles Basel City team.

Nice, family-friendly hotel

Customer review rating 4.0/5

Mike Families - 27/06/2021 Confirmed reviews ALL

It's really nice to see this hotel providing offers for 2 adults + 2 children. Many of Accor's other hotels have rooms which easily take this number of people, but the Accor website stubbornly refuses to let you book them online . The hotel is clean, modern, friendly, and a 5 minute walk from the nearest tram stop and Coop Pronto. You aren't particularly central in Basel, but they give you a card to use public transport for free.

Der Michael, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City Team
Customer review rating 4.0/5

Müller E. Couples - 05/06/2021 Confirmed reviews ALL

alles o.k

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBS Team

Top class service. Well located. Good value for money

Customer review rating 5.0/5

Anonymous Friends - 31/05/2021 Confirmed reviews ALL

My daughter and her friends stayed in the Ibis Styles during a 3 day international swimming competition in Basel. Absolutely fantastic service from staff who accommodated last minute booking changes with complete efficiency and professionalism, and offered alternatives for extra-early breakfasts to suit the early-morning competition starts. Hotel is clean, well-located and breakfast spread is excellent (hot and cold options, etc.) Highly recommend!

Dear Angelica W., We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Basel City

Very professional and kind staff.

Customer review rating 5.0/5

Astrid Business - 28/04/2021 Confirmed reviews ALL

Very kind and reliable staff which solves any question/problem quickly and professionally. I will be back as soon as possible.

Dear Astrid, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Basel City Team

City break

Customer review rating 4.5/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

We were given a free upgrade from the ibis budget next door. The hotel is well located and convenient with parking. The staff were very helpful and the room was nice.

Dear Michael, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we H. your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Basel City

Good stay: Everything was perfect, as usual. This is our 4th stay. We will be back.

Customer review rating 5.0/5

Astrid Business - 11/03/2021 Confirmed reviews ALL

Very nice and competent staff. All corona-rules and regulations are respected. The room was perfect as usual and the breakfast was fine too.

Dear Astrid F., We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Basel City

Empty (but friendly) spaces

Customer review rating 4.5/5

Adam Families - 07/03/2021 Confirmed reviews ALL

Excellent experience. Clean rooms, friendly staff, tasty breakfast, free coffee/tee at the lobby, close to city center, free tram tickets...

Dear Adam, We very much appreciate your comments regarding your stay at the ibis Styles Basel City. We're really happy to learn that all the aspects of your stay were positive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Basel City

Great bed, cumbersome check-in

Customer review rating 3.0/5

Martijn Families - 01/03/2021 Confirmed reviews ALL

I arrived around 10.30pm. Parked my car in the garage and was stuck there for quiet some time as the receptionist didn't hear the bell to open the door to the elevators. At the check in I received a roomkey that didn't activate the elevator. Once the roomkey was replaced I checked out the room and to my surprise it was a kingsize bed although I reserved two single beds (I was traveling with my daughter). Luckily the room was quickly changed to a room with two single beds. The room was nice. Great beds, good shower. Everything very clean. The breakfast was a pleasure as well. Checking out was fast and simple.

Breakfast needs variety.

TripAdvisor rating 3.0/5

Kuaytiaomee Business - 27/01/2020 TripAdvisor review

I stayed in ibis styles Basel for 20 days. I would like to suggest improvement in these areas. Breakfast- to offer variety without incurring cost. Everyday it’s the same. Scramble eggs! There are more than 100 ways to prepare eggs than scramble eggs everyday and it’s too salty. Alternate cold cuts and replace beans with salad. I stayed long enough to observe very few takes beans. Butter for the bread is tasteless.

Dear Guest, many thanks for the great evaluation of your stay at ibis Styles Basel City. We all highly appreciate your honesty and suggestions. Thank you ! Apart from it, we would like to thank you for your time you took for sharing your experience. We hope to see you soon again and wish you a great day. Best wishes from

Perfect short stay

TripAdvisor rating 5.0/5

Stay315190 Business - 21/12/2019 TripAdvisor review

Nice modern hotel near city center. Lovely service and supportive staff. The room was clean and available free wifi functions good. Breakfast as always at Ibis Hotels, very good quality with alot of choice.

Dear guest, Thank you very much for the great rating of your stay at ibis Styles Basel City. We are all especially grateful to you and appreciate the time you have taken for this purpose. We hope to see you again soon and wish you a nice day. Best regards ibis Styles Basel City

Decent hotel in a lovely city

TripAdvisor rating 4.0/5

U5485RDkeithh Solo travel - 14/10/2019 TripAdvisor review

So I quite enjoyed my stay at this hotel. It is about a 10 minute walk from Basel SBB. It would be quicker to get the tram but due to engineering works they were not running to the usual schedule so feet had to do for the most part. However the free transport card was very welcome for getting around other parts of Basel. The hotel room was decent. The bed was lovely and cosy. The bathroom was ok. And the shower was nice. The soap was a little sparse though, The bar though was not great as I had to wait for about 3 - 5 minutes for a member of staff to serve me. Also check-in was poor. I have a priority card yet as is usual for Ibis hotels, it is never manned correctly so there is not really any point in it.

Dear Guest, Thank you for taking the time sharing your impression from previous stay with future guest and us. We highly appreciate that. We`re glad to hear that you had such a lovely time. Hope we can welcome you soon again. Kind Regards Your Ibis Styles Basel

Excellent hotel with surprisingly high standard

TripAdvisor rating 5.0/5

PlamenAG2013 Family - 26/07/2019 TripAdvisor review

I have visited a lots of IBIS hotels around the world. Definitely this one was the best with standard that exceeded other 4-star hotels. Extremely good, brand new paintings and decoration inside. The staff was polite and efficient. Unfortunately our flight was early so we left before breakfast and could not try it. Really shocked by the high standard and outlook of the hotel. The location was convenient - 15 min walk or 2 tram stops from the main railway station. I would definitely chose it again for my future visits in the city.

Dear Guest, many many thanks for your time you took to share your experience and to comment on your stay at ibis Styles Basel City. We all highly appreciate your great feedback and kind words regarding our services and facility. We are looking forward to your next stay and wish a great day. And once again, thank you for your sharing your great impressions. Best regards, ibis Styles Basel City

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