ibis Styles Basel City 3 stars

Customer review rating (ALL Rating) 4.6/5 967 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 25% discount on admission to all museums and Basel Zoo!

  • Hotel parking garage with direct access to the hotel by elevator

  • Tram stop 2 minutes, highway 1 minute, bus 42 SBB/Roche in front of hotel.

  • Free WIFI in the hotel & 24/7 reception. Free coffee & tea in hotel lobby.

Our accommodation(s)

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Hotel location

ibis Styles Basel City

Grosspeterstrasse 44
4052 BASEL
Switzerland

GPS:47.5452037, 7.6018692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS STYLES BASEL CITY

Non contractual photo

Tasty snacks and drinks in a stylish atmosphere. Our team is looking forward to welcoming you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  967 reviews

Customer review rating 2.0/5

Maaike E. Solo - Confirmed reviews ALL

Unfortunately, the start and end of my stay were disappointing, although everything in between was very good. I arrived after a long day hoping to check in and get some rest. While the receptionist was very friendly, the room I was initially given hadn’t been cleaned and looked as though someone had just checked out, so I had to return to reception to be assigned a new room. After that, my stay improved considerably. I had a great night’s sleep, and breakfast was excellent, with incredibly helpful and friendly staff. However, the experience ended on a low note when I went back to my room for a nap after breakfast and was woken up by a member of the cleaning staff opening my door and entering the room, despite the “Do Not Disturb” sign being displayed. This happened around 45 minutes before checkout, and I was told I needed to hurry up, which was quite unsettling.

Dear Maaike E., Thank you for taking the time to share your experience with us. We appreciate your feedback and are pleased to hear that you enjoyed the quality of your stay in terms of the breakfast and the friendliness of our staff. However, it is regrettable to learn about the issues you encountered upon your arrival and during your departure. Please accept our sincere apologies for the oversight regarding the cleanliness of your initial room. This does not reflect our usual standards, and we will ensure that our housekeeping team is reminded of the importance of thorough room preparation. Furthermore, we are sorry to hear about the interruption caused by our cleaning staff. Our policy is to respect guests’ privacy, especially when a “Do Not Disturb” sign is displayed, and we will reinforce this with our team to prevent any recurrence. We value your comments as they help us improve our services and ensure a better experience for our guests in the future. Ibis Styles Basel City

Customer review rating 4.0/5

Kenny D. Business - Confirmed reviews ALL

A mini fridge and coffee station in the rooms would be nice.

Dear Kenny D., Thank you for your kind feedback. We’re glad you enjoyed your stay. Please note that a coffee machine is available in our lobby. Within the Accor group, in-room coffee machines are not standard in Ibis Styles hotels. We appreciate your suggestion and hope to welcome you again soon. Kind regards, Ibis Styles Basel City

Customer review rating 5.0/5

Alejandro M. Business - Confirmed reviews ALL

Nice breakfast included, the facilities are clean and very pleasant but if I have to point out something was the incredible customer service

Dear Alejandro M., We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Basel City Reception, Front Office

Customer review rating 4.5/5

Joel R. Business - Confirmed reviews ALL

everything was well : room, reception, breakfast and bar

Dear Joel R., Thank you for your kind words regarding our reception team, particularly Arian. We are delighted to hear that you enjoyed your stay, including the room, breakfast, and bar services. Your feedback is greatly appreciated. Ibis Styles Basel City Reception, Front Office

Customer review rating 5.0/5

Michele M. Business - Confirmed reviews ALL

wonderful

Dear Michele M., Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to hear that you enjoyed your experience at our hotel. Your positive words mean a great deal to our entire team, as we continuously strive to provide exceptional service and a welcoming atmosphere for all our guests. It would be our absolute pleasure to welcome you back to Ibis Styles Basel City in the near future for another memorable stay. Until then, we wish you all the very best and look forward to seeing you again soon. Warm regards, Ibis Styles Basel City

Other web-users rate our hotel

  • 738 reviews 8.7/10 Location
  • 999 reviews 7/10 Room
  • 839 reviews 9.2/10 Service
  • 20 reviews 8.2/10 WiFi
  • 800 reviews 9/10 Breakfast
  • 421 reviews 8.3/10 Cleanliness

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