Customer review rating 4.5/5 2,448 reviews
Free public transportation during entire stay, also on the day of check-out
Enjoy a 50% discount on admission to all museums as well as Basel Zoo!
Hotel parking garage with direct access to the hotel by elevator
Bus stop in front of hotel, 2 min to tram stop and 1 min to motorway.
Free WIFI in hotel and city plus free coffee & tea in hotel lobby 24/7
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
The welcoming, modern and stylish rooms are equipped with comfortable Sweet Bed by ibis Styles and a practical bathroom, and offer everything you need for a great stay.
Standard Room with 1 queen-size bed (63 x 79 in. [160 x 200cm])
Standard Room with twin beds (40 x 79 in. [100 x 200 cm])
100% genuine reviews from our guestsFind out more
it was a positive experience in general. staff was very friendly/helpful
Paul Business - 16/09/2021 Confirmed reviews ALL
staff was very helpful, AC quit working in our room so the lady in reception moved us to another room. the thermostats were set on 22 and wouldnt get any cooler and the rooms were very warm. speaking of rooms, they are REALLY small.
Clean and comfortable rooms ,no noise despite the busy road
Eva P. Couples - 13/09/2021 Confirmed reviews ALL
Réception fast and polite, rooms spacious and clean Good breakfast
Comfortable and super-quiet, even with a room overlooking directly the railroad tracks
Ariane M. Business - 08/09/2021 Confirmed reviews ALL
I was there for a conference. Location was practical, a 10 minute walk from the SBB train station and with a direct tram for Messeplatz. A bit of confusion at check-in, the reception printed the transportation card but forgot to give it to me, when I realised, I was given the card from another guest... A bit of confusion also on the second day when my bank informed me that the stay had just been paid while I had not done it yet and the reception could not find any trace of a payment... Upon departure I was told that this was just a guarantee. I tend to believe them, but still I am going to watch carefully my credit card account to check I have not paid twice! This is the first time it happens to me during my stay. Overall I must say that personnel was very helpful in spite of these small hiccups, very pleasant and contributed to a very nice stay. I am very impressed by the insulation of the room which is directly overlooking the train tracks, I have a bad memory of hotel stays where one still heard the train brakes through the double glazing... One mention for the shampoo, in the shower, which is very nice, a pleasant change from the classical "hand, body and hair wash". Room relatively spacious and well equipped, too bad there was no safe, I tend to use them very often. Breakfast is very good, I had the warm dishes and the brioche, which were superb! A bit silly to fill out a questionnaire with all details when a room number would provide the same information.
Priscila Families - 22/08/2021 Confirmed reviews ALL
Clean room, excellent breakfast, well-located.
Good hotel but weather not good.
Eric Couples - 06/08/2021 Confirmed reviews ALL
Enjoyed the breakfast and quiet room.
Our most recent 20 reviews
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