Aparthotel Adagio Access Saint Louis Bâle 3 stars

Customer review rating (ALL Rating) 4.3/5 670 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Private indoor car park

  • Close to the borders between France, Germany and Switzerland

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Saint Louis Bâle

92 Avenue de Bale
68300 SAINT LOUIS
France

GPS:47.577764, 7.571357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  670 reviews

TripAdvisor Rating  3.5/5  480 reviews

Good location, super hotel

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

Room was clean, breakfast was OK, staff was kind and helpful, location is good, with tram to centre Basel 15 min.

Very unfriendly unpolite staff at reception

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Not clean very poor breakfast

Dear Customer, We are sorry to hear that the service provided by my teams did not meet your expectations. Please rest assured that we will address these issues internally. We appreciate your feedback. Sincerely, Samuel Moreau Director

Good location for quick access to the airport

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We only stayed 1 night here sonwe could get to the airport early the next morning. The service at the front desk was friendly. The area does not have a great selection of restaurants, but it is quite quiet, and easily accessible with a few minutes walk from the end of a tram line. The apartment was small but had enough beds for our family, and the pool was appreciated by the kids!

Best experience ever. Great organization, helpful staff and excellent services.

Customer review rating 5.0/5

Francesco P. Solo - Confirmed reviews ALL

I stayed at the hotel for a year and a half while studying in Basel. I never regretted my choice. The staff is super helpful and welcoming, from the manager to the reception and the cleaning team. They are very friendly and kind, and they never made me feel like I was missing anything. Additionally, the services are excellent! I highly recommend this hotel, both for short and long stays.

Awful, fusty smell

TripAdvisor rating 1.0/5

katariinam Families - TripAdvisor review

The room had a weird smell that to me indicates there has been lonf term problems with damages due to water. That’s why I consider this hotel poor and would definately not go again and don’t recommend this to others either. I wonder if all the rooms don’t have the problem because not everyone has mentioned it. We had to have bathroom closed and balcony doors open all the time. If there wasn’t problem with indoor air quality, I’d rated this completely differently. Yes, it’s outdated, but we’ve all seen the photos on their web site and the price is cheap, too. But as the smell made our heads hurt, lungs cough and noses to sneeze, I would not recommend this apartment to anyone.

Dear Katariinam, We thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay regarding the room odor. The reception is open 24/7, and a simple request could have resolved this issue. Please note that we take your comments seriously and will address this matter promptly. Your comfort and well-being are our top priorities, and we strive to provide an enjoyable stay for all our guests. We appreciate your understanding and regret that your experience did not meet your expectations. We hope you will consider giving us another opportunity to welcome you so we can show you the high level of service for which we are known. Yours sincerely, Samuel Moreau Director

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Other web-users rate our hotel

  • 704 reviews 8.8/10 Location
  • 875 reviews 6.1/10 Room
  • 738 reviews 9.3/10 Service
  • 10 reviews 7.9/10 WiFi
  • 503 reviews 4.7/10 Comfort
  • 342 reviews 5.7/10 Cleanliness
  • 262 reviews 7.1/10 Value
  • 226 reviews 6.9/10 Breakfast

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