Aparthotel Adagio Access Saint Louis Bâle 3 stars

Customer review rating (ALL Rating) 4.2/5 591 reviews

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Description

Hotel extras

  • Heated indoor pool

  • Private car park, subject to availability upon arrival

  • Close to the borders between France, Germany and Switzerland

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Saint Louis Bâle

92 Avenue de Bale
68300 SAINT LOUIS
France

GPS:47.577764, 7.571357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  591 reviews

Customer review rating 4.0/5

Rafael H. D. R. Families - Confirmed reviews ALL

It was fine stay. Very comfortable, with several equipments available for us to enjoy. And staff is good, not busy and always available to help.

Customer review rating 3.5/5

Daria N. Business - Confirmed reviews ALL

This was not my first stay at the hotel, and overall I have been satisfied with my visits. I particularly appreciate the option to leave my luggage before check-in, which makes it much easier to explore the area comfortably. However, on this occasion, my stay was slightly below my previous experiences. Upon arrival, I was initially given a room that had not yet been cleaned, although the issue was resolved very quickly by the staff. During breakfast, I also occasionally noticed that some items (such as egg cups, yogurt, or baguette) were unavailable.

Customer review rating 2.0/5

Rene B. Couples - Confirmed reviews ALL

Location was great, hotel room nice and the was staff friendly. The only problem is no air conditioner. Arriving late in the evening the temparature was approx. 30 C in the room and impossible to sleep comfortably. This is an hotel only suitable for winter.

Dear Rene B., Thank you for your feedback regarding your recent stay. I appreciate your compliments about our location, room quality, and the friendliness of our staff. However, I understand your discomfort regarding the absence of air conditioning during your visit. Please note that our hotel operates under a specific climate control policy that may not accommodate every season. Your comments are valuable, and I will ensure they are taken into consideration for future improvements. Best regards, RECEPTION

Customer review rating 1.5/5

Luis P. Business - Confirmed reviews ALL

The hotel is conveniently located, which is the main reason I choose to stay there from time to time. However, I was disappointed with the overall condition and cleanliness of the room. The room felt below standard and would clearly benefit from refurbishment. The walls were dirty, and the cleaning was poor. There were spider webs on the ceiling, and the toilet bin used by the previous occupant had not been emptied when I first entered the room. While the location remains a strong advantage, the current room quality and housekeeping standards need significant improvement. I hope this feedback will be taken into consideration.

Dear Luis P., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient. However, we sincerely regret that the cleanliness and condition of your room did not meet your expectations. We take matters of cleanliness very seriously and aim to maintain high standards throughout the hotel. Your comments regarding the state of the room and housekeeping have been noted and will be reviewed as we continually strive to enhance our services. The presence of spider webs and an unemptied toilet bin is indeed unacceptable, and we appreciate you bringing these issues to our attention. We value your feedback and hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a more satisfactory experience. The reception

Customer review rating 1.5/5

Anthony O. Business - Confirmed reviews ALL

Not the cleanist, room only cleaned once in 8 days, very poor

Dear Anthony O., Thank you for your comments regarding your recent stay. I regret to learn that the cleanliness of your room was not satisfactory and that the frequency of the cleaning service did not meet your expectations. Your remarks will be reviewed in order to improve the quality of our service. Sincerely, Selena Sipo Director

Other web-users rate our hotel

  • 577 reviews 8.7/10 Location
  • 805 reviews 6/10 Room
  • 523 reviews 8.5/10 Service
  • 21 reviews 8.6/10 WiFi
  • 491 reviews 4.8/10 Comfort
  • 352 reviews 4.6/10 Cleanliness
  • 168 reviews 7.6/10 Breakfast
  • 136 reviews 4.3/10 Amenities

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