ibis budget Basel City

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ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.3/5 553 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS:47.545044, 7.599613

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

Built in 2014, ibis budget Basel City features 194 rooms in a modern, relaxed design with everything you need, including air conditioning and free WIFI.

Our guest reviews

Our guest reviews for
ibis budget Basel City

100% genuine reviews from our guests

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ALL Rating  4.3/5  553 reviews

TripAdvisor Rating  3.5/5  653 reviews

Customer review rating 4.0/5

D. Business - Confirmed reviews ALL

The team is really great The hotel is practical

Dear STEPHANE D., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

I was with a larges group Normally I use the normal IBIS. I was impressed with everything.

Customer review rating 4.0/5

Dorothy Business - Confirmed reviews ALL

As mentioned i my last review (Birmingham airport) recently a) explanation on how to use the electronic key, b) TV instructions available at check in would both have been useful and eliminated some queues at reception!! I was with a large group of music students and staff. Group needs adding to question below. Educational maybe ? I efficiantly updated my reservation by one day in arrival.

Dear DOROTHY S., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Basel City

Easy to access. Windows are not soundproof, you could hear heavy noise of the trains running. Bath doors are not great, when you shower majority of water leak into the living space.

Customer review rating 2.0/5

Santhosh Solo - Confirmed reviews ALL

Good location, easy to access. Great reception and few major comments listed earlier.

Dear Santosh Kumar V., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

Good location, comfortable, very clean, overall pleasing stay

Customer review rating 4.5/5

H. G. Solo - Confirmed reviews ALL

Location of the hotel was great, within walking distance of Basel SBB. My room was very clean and overall comfortable. It would have been a bit cramped if there were three people in the room as it was designed. Daily housekeeping service was great. They made sure that the room was equipped with basic necessities. Hotel wifi was complimentary and worked well. Front desk was very accommodating and helpful in providing plug adapters for a nominal deposit fee. The only recommendations would relate to the lack of "extras" in the room. It would be nice if each shower also included conditioner for your hair. The towels could be more plush; they are paper thin. I also wished that the room was equipped with a hairdryer and iron/ironing board. I can't comment on food quality, etc., as I didn't purchase the breakfast.

Dear HEATHER G., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty Toilet in the room

Customer review rating 2.0/5

Vishal K. Friends - Confirmed reviews ALL

The toilet was unclear and had lot of dirty marks.

Dear VISHAL K., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Basel City

Confy

Customer review rating 4.0/5

Nicolas D. R. Business - Confirmed reviews ALL

Compact but confy room

Dear NICOLAS, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Great stay and wonderful staff

Customer review rating 5.0/5

A.m. Solo - Confirmed reviews ALL

The staff were very friendly and helpful. For a budget hotel, the breakfast was fantastic in terms of quality and variety. The breakfast manager was an absolute gentleman and provided first class service. The 3 ladies who worked at reception were also brilliant and provided me with a lot of good suggestions of things to do. Included in the cost of my booking was the Basel Card, which was great. The Basel Card provided me with access to free public transport within Basel and half price entry to all participating museums, which helped me save a lot of money. I can highly recommend this hotel to anyone visiting Basel and would like to thank the full team for making this such an enjoyable experience.

Dear AVENESH M., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Team

Convenient in all aspects

Customer review rating 4.0/5

Robert H. Solo - Confirmed reviews ALL

Nice welcome and good introduction. Clean room, simple and practical. Overall good breakfast choices (maybe except for some whole grain bread selections, which were missing).

Dear ROBERT, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel CIty

Great support from Orhan, thank you very much!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had an urgent call in the afternoon and needed a place to take the call while traveling on a very tight schedule. I called Ibis and Orhan kindly walked me through the options and made sure the check in process would be smooth.

Dear Rodrigo, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel CIty

City Hopping

Customer review rating 3.5/5

Oliver Families - Confirmed reviews ALL

We arrived with our daughter late at night, had breakfast the other morning and traveled over to Freiburg (Germany)

Dear OLIVER W., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. We regret that your experience with the room facilities did not meet your expectations. Please allow us to mention that the rooms are built to ibis budget brand standards. For your comfort, we recommend you to look at ibis Styles 3-star or Novotel 4-star next time. Thank you again for your comments. We hope to regain your trust at one of your next stays in the Ibis family and would be happy to welcome you back soon. With best regards, ibis budget Basel City Team

Well located, fully met our expectations

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good ratio service for money. We had a room on the quiet side of the hotel. Breakfast was tasty and with a good variety of food. As already mentioned good location, especially if you arrive to Basel by train.

Dear MARC, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Clean, and comfortable

Customer review rating 4.5/5

Christian H. Couples - Confirmed reviews ALL

We found the ibis budget Basel City, to be pleasant, clean and comfortable. The receptionist was very friendly and very helpful, all in all a pleasant experience. Thank you

Dear CHRISTIAN, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Good stay

Customer review rating 4.0/5

Diana Couples - Confirmed reviews ALL

The personnel was extremely helpful, the location is great, I wasn't aware it has only one star, so the room was not amazing in general. But for a 1-star hotel I think it was good.

Dear DIANA I., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Team

Excellent value stay

Customer review rating 5.0/5

Sndrew Solo - Confirmed reviews ALL

Great location and price

Dear ANDREW, We apologize for the late reply, we had a problem with the server, so we just received your comments. We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Ok

Customer review rating 3.0/5

Saso Business - Confirmed reviews ALL

Equipment is alreay a little bit worn out, didnt get towels one day. Luckily got new ones another day. Bed matress is deformed on one side. Luckily it has 2 sides.

Dear SASO P., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. We are sorry that we did not reply sooner as there was a system-error and we have only just received your comments. Sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry about the comfort of the bed, however I would like to inform you that these have recently been replaced. The mattresses are probably still too new :) We count on your understanding and hope to welcome you again soon. With best regards, Ibis Budget Basel City

HVAC not suitable or not well operated

Customer review rating 3.0/5

Hans H. Families - Confirmed reviews ALL

The staff was friendly, the room reasonably clean but the atmosphere/ air in the room was not pleasant at all. My wife slept very bad because of it. The windows do not open, no options but to put the ventilator "high" which did not help.

Dear HANS H., Dear guest, thank you very much for taking the time to write to us after your stay at the ibis budget Basel City. We are sorry that we did not reply sooner as there was a server problem and we have only just received your comments. Unfortunately, the city of Basel does not allow us to open the windows so easily. However, please do not hesitate to ask for a window handle at reception next time to open your window. The hotels of the Ibis Budget brand do everything in their power to offer you the best quality of service for each of your stays. We hope to welcome you back to our hotel very soon! With kind regards, Ibis Budget team

Close to the city centre

Customer review rating 4.0/5

Stéphanie Friends - Confirmed reviews ALL

Absolutely charming staff! The room is on the small side, but perfect for a weekend. It would have been nice to have more power sockets close to the nightstands. The rooms on the railway side can be a little noisy with the window open (trains breaking).

Dear STEPHANIE , We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team and Karima as well :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Easy stopover

Customer review rating 4.5/5

Trapiche Families - Confirmed reviews ALL

Very welcoming reception. Easy parking. 15 minute walk into the centre. Rooms were compact but functional. Hairdryer available on request. Overall a practical stopover in Basel on route to skiing.

Dear PATRICIA, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Super friendly hotel staff - Bravo!

TripAdvisor rating 4.0/5

Andreas W Business - TripAdvisor review

ibis budget Basel is a very basic hotel, well located (close to the main railway station Basel SBB, Post office, Shopping center, tram stop). What brings the hotel to a much higher level is the staff. Super friendly, helpful, supportive, flexible! From the welcoming reception staff (all shifts), to the breakfast restaurant manager and the room cleaners - all deserve a gold medal! Thank you for making the stay a good memory.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, ibis budget Basel City Team

Weekend trip

TripAdvisor rating 3.0/5

harigopalsa Couples - TripAdvisor review

The rooms were really small and stuffed. The bathroom was a shower cabinet with just enough room to stand. The room was stuffy and there was no option to open the windows. Though everything was clean and had good helpful service. The breakfast was also nice.

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