ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 1,334 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,334 reviews

TripAdvisor Rating  3.5/5  684 reviews

Very well located..

Customer review rating 4.5/5

Adnan Business - Confirmed reviews ALL

Pleasant

Dear ADNAN E., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly helpful staff

Customer review rating 3.5/5

Jo S. Business - Confirmed reviews ALL

Clean rooms, excellent breakfast and helpful staff. Close to the railway station (10 min walk) but quite a way from the city centre, although good team links. Only negative was very unpredictable shower with water sometimes becoming scalding hot for a few seconds.

Dear Samuele B., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Limited

Customer review rating 2.5/5

Panagiotis S. Families - Confirmed reviews ALL

Room without essential commodities

Dear PANAGIOTIS S., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

For short stay only

Customer review rating 1.5/5

N Solo - Confirmed reviews ALL

The location is good, but I could not sleep and found the bed unconformable.

Dear NATHALIE B., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay, Good location

Customer review rating 3.5/5

Anna W. Couples - Confirmed reviews ALL

The hotel was nice and modern and was ok for a short stay. The downsides are that the windows do not open at all room and we could not open the blinds, meaning it was quite dark. Also quite a long wait to be attended at reception and borrowing a hair dryer required a £20 deposit.

Dear ANNA W., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,639 reviews 8.8/10 Location
  • 2,288 reviews 4.5/10 Room
  • 1,630 reviews 8.9/10 Service
  • 53 reviews 8.4/10 WiFi
  • 1,420 reviews 2.8/10 Comfort
  • 920 reviews 8.9/10 Breakfast
  • 733 reviews 7.9/10 Cleanliness
  • 174 reviews 5.3/10 Amenities

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