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ibis budget Basel City 1 star

Customer review rating 4.2/5 3,452 reviews

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ibis budget Basel City
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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 basel
switzerland

Tel: +41613174000

Fax: (+41)61/3174010

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545044, 7.599613

Our accommodation(s)

Built in 2014, ibis budget Basel City features 194 rooms in a modern, relaxed design with everything you need, including air conditioning and free WIFI.

Our guest reviews for
ibis budget Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,452 reviews

tripadvisor

TripAdvisor Rating 3.5/5

644 reviews

Wonderful stay

Customer review rating 4.0/5

Alan Solo - 25/06/2021 Confirmed reviews ALL

It was a wonderful stay in Basel. The location is nearby in Basel train station and accessible to the city centre with the travel pass offered by the hotel.

Dear guest, We are delighted to read your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We are glad you appreciated the quality of our services and our outstanding location nearby the train station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

well located, super staff.

Customer review rating 4.5/5

Peng Families - 14/06/2021 Confirmed reviews ALL

we had a very good stay. Staff are super nice and helpful.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Nice staff, rooms very basic and noisy.

Customer review rating 3.5/5

Martijn Solo - 31/05/2021 Confirmed reviews ALL

The staff at the reception were very nice, friendly and professionally. The room was small, very basic but clean. When showering the area outside the shower cabin got flooded due to a poor design. The room was very noisy. You could hear people walking in the corridors, talking. I even felt a couple of times that people were in my room, hence I had a poor night. The bed was (too) hard. Breakfast was basic but fine. Staff was friendly.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. We regret to hear that you experienced a lot of noise during your stay at our hotel and are therefore we are deeply sorry about it. Regarding our architecture, all rooms are structured and equipped according to the Ibis brand standard measures. Furthermore, we noted the flooding issue and are already working on it. However, it is always a pleasure to receive positive feedback too. Thus, we are delighted to hear that your expectations concerning the staff were met. I will forward your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be a more pleasant one. Sincerely, Hotel ibis budget Basel City

No problems nice clean basic hotel

Customer review rating 3.5/5

Robin Solo - 20/03/2020 Confirmed reviews ALL

Will stay here again

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Too hot

Customer review rating 1.5/5

Not H. Families - 29/02/2020 Confirmed reviews ALL

Windows do not open. Room too hot. No air con

Dear PETER B., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

Great stay, close to the main station.

Customer review rating 4.5/5

Alberto L. Business - 25/02/2020 Confirmed reviews ALL

Great experience per money, friendly staff and perfect for a quick visit to business in town.

Dear ALBERTO L. MACEDO, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent place to stay

Customer review rating 5.0/5

Bigcms Business - 22/02/2020 Confirmed reviews ALL

Was greeted at the check in as a valued returning guest, given my preferred room and had a very good stay. The hotel is well situated with easy access to trams and the SBB station.

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super friendly hotel staff - Bravo!

TripAdvisor rating 4.0/5

Andreas W Business - 18/02/2020 TripAdvisor review

ibis budget Basel is a very basic hotel, well located (close to the main railway station Basel SBB, Post office, Shopping center, tram stop). What brings the hotel to a much higher level is the staff. Super friendly, helpful, supportive, flexible! From the welcoming reception staff (all shifts), to the breakfast restaurant manager and the room cleaners - all deserve a gold medal! Thank you for making the stay a good memory.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, ibis budget Basel City Team

Great service delivery for what you pay for!

Customer review rating 4.0/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The experience of sleeping in the bed for a single room ruined the overall rating

Dear We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel Team

Well located

Customer review rating 4.5/5

Natalia Families - 17/02/2020 Confirmed reviews ALL

Was very comfortable, lovely people, at reception and restaurant. Very good breakfast. I just miss opening a window, sometimes was too hot and I need some fresh air and was imposible to let some fresh air in the room. Otherwise the room was very good. I’m very satisfied and I will go again to the ibis budget hotel for my next trip to Basel. Thank you for your hospitality. I really need it. ❤️

Dear NATALIA R., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cheap central stay

Customer review rating 4.0/5

Michael Families - 17/02/2020 Confirmed reviews ALL

If you are looking for a cheap stay in walking distance from the centre, this is the place! Overall, cannot complain, had a good sleep and the room was clean. Walls are a bit thin, neighbours enjoyed a good time around midnight.

Dear MICHAEL L., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location with easy access to the city.

Customer review rating 4.5/5

Ardeth Solo - 13/02/2020 Confirmed reviews ALL

It was a bit tricky finding the car park, as google directs you on the main road from which a left turn is not possible. This requires a deviation towards the bahnhof, then returning. And then, one must turn right on a small access road that leads to the carpark. The hotel itself is clean and functional, but quite isolated from restaurants or bars. The free Basel travel card is essential to be able to venture into the city.

Dear GERALD G., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Clean but rather noisy

Customer review rating 3.0/5

Anna Solo - 13/02/2020 Confirmed reviews ALL

The room was compact but adequate and it was certainly very clean. However the hotel is located adjacent to railway tracks and even with the windows closed the noise of the passing trains was quite loud.

Dear MARIA N., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Basel City

Friendly employees throughout the hotel. Bravo!

Customer review rating 4.5/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Reception (all shifts), breakfast restaurant, room cleaning - simply all of the hotel staff I met were extremely well trained and mannered. An exceptional BRAVO to all!

Dear ANDREAS W., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Good location and room

Customer review rating 3.5/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

The hotel is in a good location with access to tram and room is clean. It would be an even better experience if the (male) check-in service staff is kinder and more patient, instead of assuming the customer is an idiot and do not know how to scan card and press a lift button. When in fact, the card was not pre-set properly.

Dear MERION A., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Basel City

Nice stay with inconveniences

Customer review rating 4.0/5

Hias Business - 04/02/2020 Confirmed reviews ALL

The room, bed, wet cabin were as expected. Some small maintenance has to be done in the room. Lights are loosen, paintings to be done. Unfortunately the booking via All app was only confirmed but not proceeded with the hotel. My Platinum status was not considered at all, also during my check-in I was requested to downgrade the room.

Dear KLONER M., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Basel City

Sauber,funktional,elegant.

Customer review rating 5.0/5

P.brandys Couples - 29/01/2020 Confirmed reviews ALL

Rezeption service elagant,prompt, we were very happy to be there...

Dear Paul B., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Very well located for station and town

Customer review rating 5.0/5

Julia Couples - 21/01/2020 Confirmed reviews ALL

Ibis budget rooms are BRILLIANTLY designed. Breakfast was very good value, beautifully displayed

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Weekend trip

TripAdvisor rating 3.0/5

harigopalsa Couples - 18/12/2019 TripAdvisor review

The rooms were really small and stuffed. The bathroom was a shower cabinet with just enough room to stand. The room was stuffy and there was no option to open the windows. Though everything was clean and had good helpful service. The breakfast was also nice.

Stay at hotel

TripAdvisor rating 3.0/5

Sašo P Business - 06/10/2019 TripAdvisor review

Bed and toilet were OK, the sink had a really bad smell and clogged pretty much. There were also some long hair from someone in the sink. Breakfast is really good. Room keycard was deactivated on second day for no reason. The nearby railway is a bit disturbing, but still bearable.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

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