ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 1,375 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI throughout the hotel.

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

Our accommodation(s)

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Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,375 reviews

TripAdvisor Rating  3.5/5  689 reviews

Overnight stay

Customer review rating 4.5/5

Brian (. Couples - Confirmed reviews ALL

Hotel was good, didn’t get to try breakfast as we had early train to catch. Front desk very helpful with directions. Would stay longer next time.

Dear Brian, thank you for choosing ibis Budget Basel City for your overnight stay. We are delighted to hear that you found our hotel good and that our front desk team was very helpful with directions. We regret you missed trying our breakfast and hope you can enjoy it on your next visit. Should you need anything like a window handle, please don't hesitate to ask at the reception. We look forward to welcoming you for a longer stay next time. Warm regards, Team Ibis Budget Basel City

Good location - helpful staff.

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Stayed for 1 night and it was perfect for us. Tricky finding the entrance but everything else is great.

Dear Rob, thank you for sharing your feedback! We are delighted to hear that you enjoyed our hotel's convenient location and the assistance provided by our staff. It's wonderful to know that your one-night stay was perfect overall. Should you encounter any difficulties in the future, please don't hesitate to reach out to our reception team for assistance. We look forward to welcoming you back! Warm regards, Team Ibis Budget Basel City

Good budget hotel

TripAdvisor rating 4.0/5

rosettap358 Solo travel - TripAdvisor review

This was the first time I have stayed at an Ibis budget hotel. It was reasonable. The bed was comfortable and bathroom adequate. The room was clean.A good option for budget accomodation.

Unusable shower

Customer review rating 2.5/5

David Business - Confirmed reviews ALL

We were 3 colleagues with separate rooms on different floors for two nights. All showers had wildly fluctuating temperatures, ranging from ice cold to scalding every few seconds, it was impossible to have a stable temperature. I got a new room but it had the same issue the second day of our stay. The reception didn’t seem very preoccupied by this problem. The rooms with windows facing the rails are fairly noisy.

Dear David, We truly appreciate your feedback regarding your recent stay at ibis budget Basel City. We sincerely apologize for the inconvenience you experienced with the fluctuating temperatures in the showers. Please be assured that we will investigate this matter further to ensure such issues are rectified promptly. In situations where our guests encounter challenges, our team is committed to resolving them with the utmost priority. Regarding the noisy rooms facing the rails, we regret any disturbance caused and thank you for bringing this to our attention. Moreover, we understand your concerns about the reception's response and will address this internally to enhance our service quality. Should you choose to stay with us again, please do not hesitate to request assistance from the reception for immediate support. Warm regards, Team Ibis Budget Basel City

Clean room

Customer review rating 2.5/5

Ros Solo - Confirmed reviews ALL

Great location close to main railway station and FlixBus station. Expensive for very basic accommodation but you are not likely to find anything cheaper in Basel. Very friendly and helpful staff.

Dear Ros, we appreciate your feedback regarding the cleanliness of the room, our convenient location near the main railway station and FlixBus station, and the friendliness of our staff. We strive to offer competitive rates in line with the market in Basel. Should you have any concerns about room amenities, please do not hesitate to contact our reception. Looking forward to welcoming you back. Team Ibis Budget Basel City

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Other web-users rate our hotel

  • 1,989 reviews 8.9/10 Location
  • 2,707 reviews 4.3/10 Room
  • 1,879 reviews 9.1/10 Service
  • 54 reviews 7.9/10 WiFi
  • 1,710 reviews 2.6/10 Comfort
  • 1,029 reviews 8.8/10 Breakfast
  • 860 reviews 7.7/10 Cleanliness
  • 222 reviews 5.1/10 Amenities

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