ibis budget Basel City 1 star

The experience of sleeping in the bed for a single room ruined the overall rating

Was very comfortable, lovely people, at reception and restaurant. Very good breakfast. I just miss opening a window, sometimes was too hot and I need some fresh air and was imposible to let some fresh air in the room. Otherwise the room was very good. I’m very satisfied and I will go again to the ibis budget hotel for my next trip to Basel. Thank you for your hospitality. I really need it. ❤️

If you are looking for a cheap stay in walking distance from the centre, this is the place! Overall, cannot complain, had a good sleep and the room was clean. Walls are a bit thin, neighbours enjoyed a good time around midnight.

It was a bit tricky finding the car park, as google directs you on the main road from which a left turn is not possible. This requires a deviation towards the bahnhof, then returning. And then, one must turn right on a small access road that leads to the carpark. The hotel itself is clean and functional, but quite isolated from restaurants or bars. The free Basel travel card is essential to be able to venture into the city.

The room was compact but adequate and it was certainly very clean. However the hotel is located adjacent to railway tracks and even with the windows closed the noise of the passing trains was quite loud.

Reception (all shifts), breakfast restaurant, room cleaning - simply all of the hotel staff I met were extremely well trained and mannered. An exceptional BRAVO to all!

The hotel is in a good location with access to tram and room is clean. It would be an even better experience if the (male) check-in service staff is kinder and more patient, instead of assuming the customer is an idiot and do not know how to scan card and press a lift button. When in fact, the card was not pre-set properly.

The room, bed, wet cabin were as expected. Some small maintenance has to be done in the room. Lights are loosen, paintings to be done. Unfortunately the booking via All app was only confirmed but not proceeded with the hotel. My Platinum status was not considered at all, also during my check-in I was requested to downgrade the room.

Rezeption service elagant,prompt, we were very happy to be there...

Ibis budget rooms are BRILLIANTLY designed. Breakfast was very good value, beautifully displayed

as above

Best value for money in Basel. Very helpfull staff. Clean and modern rooms.Next to SBB train station (5 min. from hotel). The hotel isn't difficult to get to from the station but just be sure to get the tram in the right direction! When you check in you'll be given a card which will get you free travel around town.

clean, quiet room

The rooms were really small and stuffed. The bathroom was a shower cabinet with just enough room to stand. The room was stuffy and there was no option to open the windows. Though everything was clean and had good helpful service. The breakfast was also nice.

Booked my stay here from Thursday, and checked out Sunday morning. I was first put in a room where the window wasn’t closing, and with construction going on outside, I thought I better move to a different room, so I did. The second room I stayed in was okay, but the window didn’t open this time, plus it was a bit warm, even though the airconditioner was set on the lowest temperature and max fan. There was also a bit of leakage going on whenever I had a shower; there would be a puddle just outside the shower door and by the sink. Also had to give them a £20 deposit to borrow a power adapter that would fit on their sockets. Bed was a bit tough and pillows weren’t that fluffy. You could see some yellow stains on the toilet walls as well. Upon check-out, there was only one receptionist, so there was a bit of a queue going on, but fortunately I was the next one up, so only waited about 15 minutes or so. I guess this is what budget really is like.