ibis budget Basel City 1 star

Was greeted at the check in as a valued returning guest, given my preferred room and had a very good stay. The hotel is well situated with easy access to trams and the SBB station.

ibis budget Basel is a very basic hotel, well located (close to the main railway station Basel SBB, Post office, Shopping center, tram stop). What brings the hotel to a much higher level is the staff. Super friendly, helpful, supportive, flexible! From the welcoming reception staff (all shifts), to the breakfast restaurant manager and the room cleaners - all deserve a gold medal! Thank you for making the stay a good memory.

The experience of sleeping in the bed for a single room ruined the overall rating

Was very comfortable, lovely people, at reception and restaurant. Very good breakfast. I just miss opening a window, sometimes was too hot and I need some fresh air and was imposible to let some fresh air in the room. Otherwise the room was very good. I’m very satisfied and I will go again to the ibis budget hotel for my next trip to Basel. Thank you for your hospitality. I really need it. ❤️

If you are looking for a cheap stay in walking distance from the centre, this is the place! Overall, cannot complain, had a good sleep and the room was clean. Walls are a bit thin, neighbours enjoyed a good time around midnight.

It was a bit tricky finding the car park, as google directs you on the main road from which a left turn is not possible. This requires a deviation towards the bahnhof, then returning. And then, one must turn right on a small access road that leads to the carpark. The hotel itself is clean and functional, but quite isolated from restaurants or bars. The free Basel travel card is essential to be able to venture into the city.

The room was compact but adequate and it was certainly very clean. However the hotel is located adjacent to railway tracks and even with the windows closed the noise of the passing trains was quite loud.

Reception (all shifts), breakfast restaurant, room cleaning - simply all of the hotel staff I met were extremely well trained and mannered. An exceptional BRAVO to all!

The hotel is in a good location with access to tram and room is clean. It would be an even better experience if the (male) check-in service staff is kinder and more patient, instead of assuming the customer is an idiot and do not know how to scan card and press a lift button. When in fact, the card was not pre-set properly.

The room, bed, wet cabin were as expected. Some small maintenance has to be done in the room. Lights are loosen, paintings to be done. Unfortunately the booking via All app was only confirmed but not proceeded with the hotel. My Platinum status was not considered at all, also during my check-in I was requested to downgrade the room.

Rezeption service elagant,prompt, we were very happy to be there...

Ibis budget rooms are BRILLIANTLY designed. Breakfast was very good value, beautifully displayed

The rooms were really small and stuffed. The bathroom was a shower cabinet with just enough room to stand. The room was stuffy and there was no option to open the windows. Though everything was clean and had good helpful service. The breakfast was also nice.

Bed and toilet were OK, the sink had a really bad smell and clogged pretty much. There were also some long hair from someone in the sink. Breakfast is really good. Room keycard was deactivated on second day for no reason. The nearby railway is a bit disturbing, but still bearable.

It was the best for this price. Train station and some tram stops are very close. For two people it is very confortable. The receptionists were very kind and helpful in all cases. We enjoyed the stay thete.