ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 662 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 25% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI throughout the hotel.

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

Our accommodation(s)

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Room 1

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  662 reviews

Customer review rating 3.0/5

Philip H. Solo - Confirmed reviews ALL

Dear guest, Thank you for your review and for highlighting our convenient location and good value for money. We sincerely apologize for the waiting time at check-in. During the busy summer season, the number of arrivals can increase significantly, and when several guests arrive at the same time, delays can unfortunately occur. Our team strives to give each guest the attention they deserve and to provide a pleasant and welcoming check-in experience. While this can sometimes result in a longer wait, we believe that taking the time to assist every guest properly is important. Thank you for your understanding, and we hope to have the pleasure of welcoming you back to ibis budget Basel City. Kind regards, The ibis budget Basel City Team

Customer review rating 3.0/5

Albert B. I. O. Business - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback with us. We are pleased to hear that, overall, you had a pleasant stay and found our team friendly and helpful. We would like to clarify that there may have been a misunderstanding regarding the window. For safety reasons, the window opening mechanism is controlled by reception, but the windows can be opened and closed upon request. We can also provide the emergency key for a few minutes if needed, as this key must remain at the reception desk due to safety regulations. We are sorry that the train noise affected your comfort. For future stays, please let us know your preferences when making your reservation, as we also offer quieter rooms and will always do our best to accommodate your wishes. Thank you once again for your comments, and we hope to have the opportunity to welcome you back and provide an even better experience. Kind regards, The ibis budget Basel City Team

Customer review rating 2.0/5

Hoi Y. A. Business - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback. We would like to clarify that our hotel fully complies with the standards of the Ibis Budget brand, which is classified as 1‑star. For this category, having a hair dryer in the room is not mandatory. To ensure guests can still access this service, we provide hair dryers free of charge at the reception, in exchange for a refundable deposit. This procedure exists only because some guests unfortunately forget to return the hair dryer after use. In your case, a hair dryer was provided to you immediately, so we do not fully understand such an unfair rating. Nevertheless, we remain at your disposal and hope to welcome you again under better conditions. Best regards, Ibis Budget Basel City

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding our staff. We are pleased to hear that you found our reception team warm and welcoming. Your feedback is greatly appreciated as it motivates our team to continue providing excellent service. Goodbye, and best regards, ibis budget Basel City

Customer review rating 4.0/5

Siew H. T. Solo - Confirmed reviews ALL

Dear Siew H. T., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities clean and comfortable, and that our staff provided helpful service. We appreciate your feedback and hope to welcome you back in the future. Best regards, ibis budget Basel City

Other web-users rate our hotel

  • 1,788 reviews 9/10 Location
  • 2,338 reviews 4.1/10 Room
  • 1,350 reviews 9.1/10 Service
  • 34 reviews 8.3/10 WiFi
  • 1,472 reviews 2.4/10 Comfort
  • 800 reviews 8.5/10 Breakfast
  • 730 reviews 7.5/10 Cleanliness
  • 221 reviews 5/10 Amenities

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