ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 3,695 reviews

Information message

ibis budget Basel City
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+ 18 Services

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 basel
switzerland

Fax: (+41)61/3174010

Check-in from 15h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS:47.545044, 7.599613

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

Built in 2014, ibis budget Basel City features 194 rooms in a modern, relaxed design with everything you need, including air conditioning and free WIFI.

Our guest reviews for
ibis budget Basel City

100% genuine reviews from our guests

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ALL Rating 4.2/5

3,695 reviews

TripAdvisor Rating 3.5/5

650 reviews

Confortable as always

Customer review rating 4.5/5

Y. I. Solo - 24/11/2021 Confirmed reviews ALL

I really enjoy staying at Ibis, the only thing that is weird is the hole in the shower’s door. The water from the shower runs out and the rooms floor ends up with a lot of water. Besides that it’s a good place to stay. Clean and comfortable.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city

Problem to find the entrence

Customer review rating 4.5/5

Shahid S. Families - 22/11/2021 Confirmed reviews ALL

Very helpful and friendly receptionist

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with the concerning team member. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city

I liked the breakfast very much

Customer review rating 4.0/5

Anonymous Business - 22/11/2021 Confirmed reviews ALL

Very simple rooms but for the price you charge it is ok.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We apologize for the small inconvenience of the shower. The hotels of the Ibis Budget brand do everything in their power to offer you the best quality of service for each of your stays. Your opinion is therefore of the greatest interest to us. In addition, we can assure you that we will take the necessary measures to improve the quality of the specified services in the long term. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city

Good value for the money, nice breakfast

Customer review rating 5.0/5

Valentina Families - 21/11/2021 Confirmed reviews ALL

The hotel is nice, new and clean. The breakfast was very good with good coffee and lots of variety. Our kid said it was the best hotel we stayed at, because it has a bunk bed =) Overall, very good value for money.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We are delighted that you enjoyed our breakfast buffet. We are so happy that your family and you enjoyed the layout of the room and had a nice stay. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city

Good value

Customer review rating 5.0/5

Richard W. Friends - 20/11/2021 Confirmed reviews ALL

Clean rooms Very helpful staff Very good breakfast

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with the concerning staff members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city

good stay and well located

Customer review rating 5.0/5

Makkia Friends - 19/11/2021 Confirmed reviews ALL

nice and clean place to live. I love the place. Reasonable price

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Right located

Customer review rating 2.5/5

Rene J. J. Solo - 19/11/2021 Confirmed reviews ALL

Like a child and breakfast was

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

well located , staf very professional and kind

Customer review rating 3.0/5

Gs Business - 17/11/2021 Confirmed reviews ALL

I would like to rate you at least 8 or 9 but for me not havnig the power plug near the bad is really a critical missing point .

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All our rooms have an electrical outlet in standard locations for the Ibis Budget brand. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Basel City

OK but Ibis Styles is better

Customer review rating 3.5/5

Annabel Business - 11/11/2021 Confirmed reviews ALL

Bed was uncomfortable and it was very noisy from the street that meant I did not have a great night's sleep.

Dear guest, we thank you for your comments following your stay at the ibis budget Basel City, which we have taken note of with particular attention. We apologize for the inconvenience this caused and thank you for taking the time to write to us. We always strive to offer our guests the best possible quality of service at all times. Your opinion is therefore of the greatest interest to us. . Please do not hesitate to request a quieter room at the back of the hotel next time. Despite this incident, we hope that we can continue to count on your trust, and we are always happy to provide any further comments you may have. We hope to see you again soon. With kind regards Ibis Budget Basel City

Friendly receptionist , well located, Amazing breakfast

Customer review rating 4.5/5

Mohideen S. R. Families - 06/11/2021 Confirmed reviews ALL

Your staff very helpful and friendly, best location, good food and room cleaning was best. Friendly staff breakfast hall great there is nothing to say bad great hotel and the staff ,we will definitely visit again same hotels. ( only a thing if the toilet and shower together would be much better)

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Great Value

Customer review rating 5.0/5

Denis, S. Couples - 06/11/2021 Confirmed reviews ALL

The staff were very helpful and eager to please. The hotel was clean and relatively convenient to the trams being only two stops from the station. You need to eat at the Novotel however since this little hotel only does a cold breakfast which was entirely adequate.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Quite. Very clean, good value, tram connected

Customer review rating 5.0/5

Robb Business - 05/11/2021 Confirmed reviews ALL

Stayed for a conference in the congress center, 3 minute walk to the tram stop, then in ten minutes directly at the congress

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

Good stay after room change

Customer review rating 4.0/5

Roni R. Families - 01/11/2021 Confirmed reviews ALL

We have stayed with you many time but never had such a noisy room. I couldn't sleep well at all. Luckily, we were able to move to a room on the other side of the hotel which was superb, as we had always previously experienced.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Basel City

for the business man on the run or the passing tourist

Customer review rating 4.5/5

Urshebeisen Business - 29/10/2021 Confirmed reviews ALL

excellent location with free public transport throughout the region. Economical no frill accommodation. Bar and Restaurant you find in next door NOVOTEL. Very friendly staff at front desk.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel city
Customer review rating 3.0/5

Anonymous Couples - 26/10/2021 Confirmed reviews ALL

No hairdryer, nice to have it

Dear guest, thank you very much for taking the time to write to us after your stay at the ibis budget Basel City. The hotels of the Ibis Budget brand do everything in their power to offer you the best quality of service for each of your stays. Your opinion is therefore of the greatest interest to us. A hair dryer is available at reception with a deposit. We look forward to seeing you again soon. Sincerely, the Ibis Budget team

Excellent reception and service,

Customer review rating 4.5/5

Mustapha M. Families - 10/10/2021 Confirmed reviews ALL

First time with Accor value for money I like that, Very good reception, they were helpful and of smiley same thing at the breakfast area, Definitely will be back,

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have iron, so next time please just ask. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, but with your wife as well. And just to remind you, we are always open, you are welcome at any time of the day or night. Sincerely, Tamara, ibis budget Basel City

Super friendly hotel staff - Bravo!

TripAdvisor rating 4.0/5

Andreas W Business - 18/02/2020 TripAdvisor review

ibis budget Basel is a very basic hotel, well located (close to the main railway station Basel SBB, Post office, Shopping center, tram stop). What brings the hotel to a much higher level is the staff. Super friendly, helpful, supportive, flexible! From the welcoming reception staff (all shifts), to the breakfast restaurant manager and the room cleaners - all deserve a gold medal! Thank you for making the stay a good memory.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, ibis budget Basel City Team

Weekend trip

TripAdvisor rating 3.0/5

harigopalsa Couples - 18/12/2019 TripAdvisor review

The rooms were really small and stuffed. The bathroom was a shower cabinet with just enough room to stand. The room was stuffy and there was no option to open the windows. Though everything was clean and had good helpful service. The breakfast was also nice.

Stay at hotel

TripAdvisor rating 3.0/5

Sašo P Business - 06/10/2019 TripAdvisor review

Bed and toilet were OK, the sink had a really bad smell and clogged pretty much. There were also some long hair from someone in the sink. Breakfast is really good. Room keycard was deactivated on second day for no reason. The nearby railway is a bit disturbing, but still bearable.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

It was good

TripAdvisor rating 5.0/5

GaborH82 Couples - 04/07/2019 TripAdvisor review

It was the best for this price. Train station and some tram stops are very close. For two people it is very confortable. The receptionists were very kind and helpful in all cases. We enjoyed the stay thete.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

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