ibis budget Basel City

ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.3/5 1,037 reviews

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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

Built in 2014, ibis budget Basel City features 194 rooms in a modern, relaxed design with everything you need, including air conditioning and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,037 reviews

TripAdvisor Rating  3.5/5  663 reviews

Lack of facilities

Customer review rating 1.5/5

Anon Solo - Confirmed reviews ALL

Very disappointed. No toilet roll provided in room. Only discovered this on arrival (2330, floor 7) so used a roll I had with me as by this point I was too tired to go right back down to reception. Mentioned to your staff in the morning. Also pillow not very comfortable and bed quite hard (not mentioned to your staff, as by this point I’d had enough of my stay)

Dear SAMUEL D., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fo Ibis Budget Basel City

terribly small room

Customer review rating 2.5/5

D. Business - Confirmed reviews ALL

ok except I WANTED a bigger room at Ibis Styles next door and the assistante registered me for budget without the possibility of upgrading though I volunteered extra fees

Dear NICOLE D., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very well balanced

Customer review rating 4.5/5

Mario Families - Confirmed reviews ALL

Good location. Limited space but great price.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FO Team ibis budget Basel City

Great staff, covenient location

TripAdvisor rating 4.0/5

Kousy11 TripAdvisor review

We stayed for 4 nights. Room was typically IBIS small but very clean. Convenient location, just 2 tram stops and 5 minutes away from the train station. Tram stop less than 5 minutes walk from hotel. Grocery stores like MIGROS just 5 minutes away by tram. Donat and Tamara at the reception were pleasant and always willing to help, made all the difference!

Dear guest Thank you for taking the time to rate your stay with us. We are pleased that our services met your expectations. We would like to thank you again for your feedback. It is very important for us so that we can always improve our services. With best regards ibis budget Basel City

well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We booked a three person room. The upper bed was a bit difficult to get in and out.

Dear LEONARDO C., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Basel City

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Other web-users rate our hotel

  • 916 reviews 8.8/10 Location
  • 1,344 reviews 4.8/10 Room
  • 1,020 reviews 9.1/10 Service
  • 32 reviews 8.4/10 WiFi
  • 820 reviews 2.8/10 Comfort
  • 601 reviews 9/10 Breakfast
  • 475 reviews 8.5/10 Cleanliness
  • 95 reviews 4.2/10 Amenities

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