Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 898 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  898 reviews

TripAdvisor Rating  4.3/5  687 reviews

Customer review rating 4.5/5

Carla S. Families - Confirmed reviews ALL

My stay was comfortable and the room was very clean. The service was generally good, and the receptionist lady was extremely kind and welcoming. However, the staff at the restaurant could be a bit more friendly. Overall, it was a positive experience.

Customer review rating 5.0/5

Connie B. Couples - Confirmed reviews ALL

Check in was easy and fast. Very informative front desk staff

Customer review rating 4.0/5

Erdem K. Business - Confirmed reviews ALL

I do believe room service options can be better

Customer review rating 2.0/5

Andrew M. D. Friends - Confirmed reviews ALL

Booked hotel although there was cheaper hotel like tge Ibis where autumn sale prices made it cheaper. No discount at this hotel but I wanted a fridge in room. So my huge disappointment, no fridge in room and this wasn't notified on check in. When I asked they said unfortunately it's broken . No offer of another room and just basically it's tough.

Customer review rating 4.5/5

Brian A. D. Business - Confirmed reviews ALL

Check in and check out are always quick and easy. The rooms are clean and quiet, and well appointed. If you breakfast is on your agenda, the morning buffet has plenty to choose from.

Dear Brian A. D., Thank you for your positive feedback. We are pleased to hear that you enjoyed your experience with us, particularly the cleanliness, comfort, and variety at our breakfast buffet. Your kind words inspire us to maintain our high standards. Best regards, Novotel Basel City

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Other web-users rate our hotel

  • 681 reviews 8.7/10 Location
  • 879 reviews 7.3/10 Room
  • 763 reviews 8.7/10 Service
  • 8 reviews 8.1/10 WiFi
  • 542 reviews 8.8/10 Breakfast
  • 395 reviews 8.4/10 Cleanliness

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