Customer review rating 4.5/5 3,959 reviews
Free public transportation during entire stay, also on the day of check-out
Up to 2 children under age 16 stay free in the same room as their parents'
Free high-speed WIFI, 24/7 fitness room and daily bottled water in room
7 air-conditioned conference rooms with natural light & high-speed WIFI.
Parking garage with EV recharge terminal & direct hotel access by elevator.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
The modern, spacious Novotel rooms are adaptive to your individual needs.
Family Room with a queen size bed and sofa bed
Subject to availability
Executive Room with queen size bed and sofa
Subject to availability
Next twin room
Number of meeting rooms: 7
Maximum size: 192 m²
Maximum capacity: 200 people
100% genuine reviews from our guestsFind out more
Anonymous Families - 22/05/2021 Confirmed reviews ALL
Perfect for a short city stay. The Novotel chain is for family trips our preferred hotel.
Anonymous Business - 07/05/2021 Confirmed reviews ALL
Staff friendly, great welcome, breakfast super and room spacious and clean
Hotel amenities and location is perfect for our visit. Staff throughout was always helpful and friendly.
Michael K. Families - 22/04/2021 Confirmed reviews ALL
Upon arrival we were greeted by the manager. After welcoming us back for our second time, he told us they could not honor our reservation as they rented out the entire hotel for a gymnastics group of teams! How can you take a reservation from people during COVID for people traveling from overseas and then literally tell them they can’t stay!? After 5 nights we were moved to the Ibis Styles down the street with assurances it was angers nice and new hotel. The staff was very pleasant but the hotel room was a shoebox in size! Never would we choose to stay in such an accommodation. But as we needed to visit our daughter in Aesch each day, other hotel options were all too far away. Then, we saw there were many gymnastic people staying at the Ibis as well!! So why were we inconvenienced instead of moving a few other gymnasts?!? At the time we took it in stride after a long trip. But in retrospect it was unacceptable.
Lovely room but not a great dining experience
Simon Families - 21/04/2021 Confirmed reviews ALL
The room, staff and location were all great, however, we were surprised that the only evening dining choice during these Covid times was a buffet. Breakfast, whilst very nice, was extremely busy and, again, was self service. This left us feeling rather uncomfortable and wishing there had been a more Covid friendly option.
Not the first time, we like the hotel all good... but staff/restaurant overwhelmed during Easter
Artur Families - 10/04/2021 Confirmed reviews ALL
We’ve been to you hotel, we like the location, the rooms, the ability to accommodate 2 kids in parents room for free and breakfast. However, during Easter staff was visibly overwhelmed during dinners. On first night we got a la carte, which was good, but waiter did not know what gluten-free means (said it’s without milk...). Then, on second day we were not informed at reservation that the formula changes to buffet - which got our kids by surprise, as they wanted a burger... So overall nothing big - but it was visible that Easter popularity has surprised the hotel.
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