Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,470 reviews

Novotel Basel City - Image 1
Novotel Basel City - Image 2
Novotel Basel City - Image 3
Novotel Basel City - Image 4

Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,470 reviews

TripAdvisor Rating  4.5/5  655 reviews

Certificate of excellence 2023

Good stay for business and family trips

Customer review rating 5.0/5

Emre D. Families - Confirmed reviews ALL

I had a combination of a business and family trip. This was my third time in this hotel. Everything was satisfactory.

Dear Mr. D., We very much appreciate your feedback regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Basel City

Good clean hotel with excellent access to the city centre

Customer review rating 4.0/5

Rolled Couples - Confirmed reviews ALL

Have stayed here several times and whilst it is a very nice hotel with a great location we found it very expensive this time. Whilst the price has gone up we felt our room was showing its age a little and the quality of the breakfast was not up to the same standard when we were there last. That said it has excellent access to the city centre and great for getting to by car with its own car park. Worth a stay if you are in Basel.

Good location and friendly/ helpful staff

Customer review rating 4.5/5

George Couples - Confirmed reviews ALL

Great welcome and helpful staff with nice and clean rooms and overall a great hotel

Dear George, Thank you for taking the time to share your feedback and we are glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel very soon! Kind regards, Novotel Basel City

Good location, nice breakfast and kind people

Customer review rating 5.0/5

Jay K. Business - Confirmed reviews ALL

- Good location means "near to Tram 15", easly go to anywhere for tourists. - Nice breakfast means the qualities of raw & fried vegitables, meats & cheeses and soft drinks & fruits. The chicken nugget was the world best. I commenteed all of these things to the staff who preparing everyday's breakfast and she is worth while to be praised for her great preparations for visitors. - Kind people: In this trip, I felt easiness, friendship and early-missing for next time. The staff "Hannah", she help me early-checkin for my convenience and help finding local painter's shop for my buying canvas painting of local painters, Margot. The other staff "Catelyn", made me feel cozy and easy with Hannah, including find-out the packaging materials for purchased painting and short conversations of pleasant, friend-like and full of sense-of-humor. I would like to say my deep appreciation to those nice peoples, again due to no loneliness by solo-traveler.

Dear Jay K., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with Charline and Hannah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Basel City

Good stay

Customer review rating 4.5/5

Ian B. Couples - Confirmed reviews ALL

Great location, friendly and helpful staff.

Dear ian B., We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again. Yours sincerely, Your novotel basel City Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 591 reviews 8.1/10 Location
  • 833 reviews 8.3/10 Room
  • 813 reviews 9/10 Service
  • 14 reviews 8.9/10 WiFi
  • 545 reviews 9.1/10 Breakfast
  • 324 reviews 8.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Basel