Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,216 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,216 reviews

TripAdvisor Rating  4.5/5  671 reviews

Certificate of excellence 2023

Nice hotel, bad breakfast

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel was really nice, the room were clean and cozy, with a good bed. Unfortunately the breakfast made a bad ending to a nice night. The food were bland, the croissaint tastet like paper and apart from the coffee, we couldn't consume anything.

Good stay,

Customer review rating 3.5/5

Murat Families - Confirmed reviews ALL

I stayed 2 nights and in general, it was good.

Business like stay

TripAdvisor rating 4.0/5

Sharethelove987 Business - TripAdvisor review

It was a business like stay. Met expectations of a Novotel stay, but that's all. Nothing memorable or worth special mention. Some disappointments though: welcome amenities for Platinum member was miserly and replies to emails took forever (if they were even replied).

All good.

TripAdvisor rating 5.0/5

drKyriakos Families - TripAdvisor review

Everything was good. Room ok,bathroom ok. Breakfast not with huge variety but tasty and fresh. Location very good near tram station just 5 stops to old city and 2 stops from train station. The only negative was the mattress and especially pillows which were very hard.

Excellent Guest Service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The location of the hotel was perfect for us getting all around Basel. The overnight front desk staff was what we appreciated most! After a canceled flight we returned late on a Sunday evening with no accommodations or dinner options since most restaurants were closed. After we tried and failed to order a pizza our kids would eat the front desk staff went above and beyond to make the rest of our night amazing and help us feed our tired and hungry family.

Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that the hotel’s location was ideal for exploring Basel and that our overnight front desk staff made such a positive impression on you. We understand how stressful a canceled flight and late arrival can be, especially when dining options are limited. We’re delighted that our team could step in to make your evening better and help feed your family. Your feedback means a lot to us, and we hope to welcome you back soon for another great stay. Best regards, Novotel Basel City

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Other web-users rate our hotel

  • 653 reviews 8.4/10 Location
  • 909 reviews 7.6/10 Room
  • 815 reviews 8.9/10 Service
  • 15 reviews 7.7/10 WiFi
  • 490 reviews 8.8/10 Breakfast
  • 376 reviews 8.1/10 Cleanliness
  • 36 reviews 5.6/10 Bar

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