Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 888 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  888 reviews

Customer review rating 2.0/5

Pierre M. Business - Confirmed reviews ALL

Standard room with AC not working properly. Too warm during the night. Limited resources at the desk during the checkout hour. As a member i was expecting to be upgraded and if not get a word when i checked in

Customer review rating 5.0/5

Michael H. Friends - Confirmed reviews ALL

Very good, our party required 3 rooms and all were very close to each other. Breakfasts were of a very high quality. Rooms were very comfortable. A great location for the railway station.

Customer review rating 5.0/5

Ruth T. Families - Confirmed reviews ALL

We were a family of 6. The booking staff went out of their way to accommodate our wishes.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family found our location to be convenient and that our booking staff could assist you effectively. Your satisfaction is our priority. Best regards, Novotel Basel City

Customer review rating 5.0/5

Cristian C. Business - Confirmed reviews ALL

checked in, sleep, breakfast, work, repeat :D. all good.

Dear Cristian C., Thank you for your positive feedback. We are pleased to hear that our high standards and helpful personnel contributed to your comfortable stay. We look forward to welcoming you back for another enjoyable experience. Best regards, Novotel Basel City

Customer review rating 3.5/5

Arvid G. Business - Confirmed reviews ALL

Overall no complaints. Room very warm, and the thermostat didn't react to my instructions. Therefore a warm night with lower sleep quality than expected (perhaps just my room, no 207?)

Dear Arvid G., Thank you for sharing your experience with us. We regret to hear that the thermostat in your room did not meet your expectations, resulting in a warmer night. Your feedback is valuable, and we will consider it for future improvements. Goodbye, and best regards, Novotel Basel City

Other web-users rate our hotel

  • 730 reviews 8.8/10 Location
  • 899 reviews 7.2/10 Room
  • 789 reviews 8.4/10 Service
  • 9 reviews 8.1/10 WiFi
  • 567 reviews 8.8/10 Breakfast
  • 502 reviews 5.8/10 Comfort
  • 406 reviews 8.3/10 Cleanliness
  • 35 reviews 5.6/10 Bar

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