Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,258 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,258 reviews

TripAdvisor Rating  4.5/5  671 reviews

Certificate of excellence 2023

Business like stay

TripAdvisor rating 4.0/5

Sharethelove987 Business - TripAdvisor review

It was a business like stay. Met expectations of a Novotel stay, but that's all. Nothing memorable or worth special mention. Some disappointments though: welcome amenities for Platinum member was miserly and replies to emails took forever (if they were even replied).

All good.

TripAdvisor rating 5.0/5

drKyriakos Families - TripAdvisor review

Everything was good. Room ok,bathroom ok. Breakfast not with huge variety but tasty and fresh. Location very good near tram station just 5 stops to old city and 2 stops from train station. The only negative was the mattress and especially pillows which were very hard.

Excellent Guest Service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The location of the hotel was perfect for us getting all around Basel. The overnight front desk staff was what we appreciated most! After a canceled flight we returned late on a Sunday evening with no accommodations or dinner options since most restaurants were closed. After we tried and failed to order a pizza our kids would eat the front desk staff went above and beyond to make the rest of our night amazing and help us feed our tired and hungry family.

Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that the hotel’s location was ideal for exploring Basel and that our overnight front desk staff made such a positive impression on you. We understand how stressful a canceled flight and late arrival can be, especially when dining options are limited. We’re delighted that our team could step in to make your evening better and help feed your family. Your feedback means a lot to us, and we hope to welcome you back soon for another great stay. Best regards, Novotel Basel City

Better than expected

Customer review rating 5.0/5

M Families - Confirmed reviews ALL

Every aspect was better than expected: amazing breakfast, great location, clean room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Basel City Team

SUPERB HOTEL

TripAdvisor rating 5.0/5

Departure814130 TripAdvisor review

Superb location, tram stop to the centre is outside the hotel. The train station is 10 minutes walk away. All the staff were friendly. The hotel was comfortable, clean and I felt safe. The breakfast choice was plenty. Would definitely recommend.

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Other web-users rate our hotel

  • 651 reviews 8.4/10 Location
  • 903 reviews 7.7/10 Room
  • 817 reviews 8.8/10 Service
  • 16 reviews 7.8/10 WiFi
  • 491 reviews 8.8/10 Breakfast
  • 372 reviews 8.2/10 Cleanliness
  • 36 reviews 5/10 Bar

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