Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 897 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  897 reviews

Customer review rating 4.5/5

Ergun A. Families - Confirmed reviews ALL

Everything was perfect; the only area for improvement is the comfort of the sofa bed.

Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your experience comfortable. We appreciate your suggestion about the sofa bed, as guest comfort is important to us. Best regards, Novotel Basel City

Customer review rating 5.0/5

Maria P. Families - Confirmed reviews ALL

A beautiful hotel with exceptionally helpful and friendly staff who made our stay very pleasant from start to finish. The location was excellent, making it easy to get around and explore the area. The rooms were clean, comfortable, and well-maintained, which added to the overall positive experience. We especially enjoyed the breakfast buffet, which offered a wide variety of fresh and tasty options to suit different preferences. Dinner was also satisfying, with well-prepared dishes and good quality ingredients. Overall, a very enjoyable stay that we would happily recommend.

Thank you for your kind words regarding your recent stay at Novotel Basel City. We are thrilled to hear that our staff contributed positively to your experience and that you found our location convenient for your explorations. It is wonderful to know that you appreciated the cleanliness and comfort of your room, as well as the variety offered at our breakfast and dinner services. Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel Basel City

Customer review rating 4.5/5

Marcelo T. T. Business - Confirmed reviews ALL

Comfortable stay and good food served at breakfast. One area of opportunity is to improve the gym facility downstairs to become more pleasant to customers. Aircon was not working the day I was using the gym.

Thank you for your positive feedback regarding your stay and our breakfast offerings. We appreciate your suggestion about improving the gym facilities, and we will certainly take your comments into consideration to enhance our guests' experiences. Best regards, Novotel Basel City

Customer review rating 4.0/5

Dikran M. S. Business - Confirmed reviews ALL

Cosy place, clean, nice and friendly personnel, good food. Bedding could be better (mattress too soft, pillows too gummy).

Thank you for your positive feedback regarding our location, cleanliness, and friendly staff. We appreciate your comments about the bedding, as we continuously strive to enhance our guests' comfort and overall experience.

Customer review rating 5.0/5

Afnan Q. S. Business - Confirmed reviews ALL

Amazing

Thank you for your wonderful feedback. We are delighted to hear that your experience at Novotel Basel City was perfect and amazing. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

Other web-users rate our hotel

  • 742 reviews 8.8/10 Location
  • 913 reviews 7.2/10 Room
  • 791 reviews 8.6/10 Service
  • 9 reviews 8.1/10 WiFi
  • 572 reviews 9/10 Breakfast
  • 414 reviews 8.3/10 Cleanliness

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