Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,131 reviews

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Grosspeterstrasse 12, 4052 BASEL, Switzerland

Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Telephone
Fax +41 61 306 68 69

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,131 reviews

TripAdvisor Rating  4.3/5  672 reviews

Customer review rating 1.0/5

Renata M. S. Business - Confirmed reviews ALL

Well located,Good stay

Customer review rating 5.0/5

Boyan D. Families - Confirmed reviews ALL

Dear Guest, thank you very much for your great feedback! We are glad you enjoyed your overall stay with us and could profit from the central location of the Hotel. We are looking forward to welcome you again to another excellent stay with us in Basel! Best Regards Your Novotel Basel City Team

Great stay

Customer review rating 5.0/5

Hayal Families - Confirmed reviews ALL

Dear Family Hayal, Thank you so much for your kind words! We\'re glad to hear that you had a comfortable stay and that our location was convenient for your needs, even if it was just for one night. We hope to welcome you back again soon for a longer visit! Best Regards Your Novotel Basel City Team

Excellent Stay

Customer review rating 5.0/5

Annalisa Families - Confirmed reviews ALL

Dear Annalisa, Thank you so much for your wonderful feedback! We\'re delighted to hear that you had an excellent stay with us. It’s great to know that our team, especially the Line at the reception, made such a positive impression and was able to resolve the issue quickly and professionally. Your kind words mean a lot to us. We look forward to welcoming you and the family back again soon for a longer visit! Best Regards Your Novotel Basel City

Good location but cleaning staff was no so good

Customer review rating 2.0/5

Sandesh Business - Confirmed reviews ALL

Dear Mr Sandesh, Thank you for taking the time to share your feedback. We\'re glad to hear that you appreciated our location. However, we’re sorry to learn that your experience with our cleaning staff did not meet your expectations. We will address this internally to ensure improvements are made. Regarding the extra charge: we kindly want to clarify that you had booked a flexible rate, which allows changes or cancellations free of charge up to one day before arrival. Unfortunately, as we did not receive any notice of changes or cancellation, the no-show policy was applied in accordance with the booking terms. We always encourage our guests to reach out to us in case of any changes – we’re happy to help wherever possible. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience Kind regards, Your Novotel Basel City Team

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Other web-users rate our hotel

  • 729 reviews 8.6/10 Location
  • 991 reviews 7.5/10 Room
  • 885 reviews 9/10 Service
  • 14 reviews 6.9/10 WiFi
  • 544 reviews 8.7/10 Breakfast
  • 427 reviews 8.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.