Name: Aparthotel Adagio Basel City
Address: BASEL, 4058, SWITZERLAND
Telephone: (+41)61/6864600

Aparthotel Adagio Basel City

Customer review rating (ALL Rating) 4.5/5 577 reviews

ALLSAFE approved hotel

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Description

Aparthotel Adagio Basel City

Apartment

We are open! The entire team at the Aparthotel Adagio Basel City looks forward to your stay and can be reached around the clock on +41 (0) 61 686 4600. Thank you for complying with the Covid-19 rules that are still in force.

Hotel Manager

The Adagio Basel City is a 10-minute walk from the banks of the Rhine, the old city and moments away from the Basel fair and Congress Center. The hotel features 77 stylish apartments, ranging from one-two person studios to family - two room apartments for four people, along with a gym and private undercover parking. A dynamic city in the heart of Europe, Basel is an attractive centre for business trips and ideal destination for family holidays. The hotel is just 8km away from Basel airport.

Hotel extras

10 minutes' walk from the banks of the Rhine and the old town
Fitness room and business area
Proprietary underground parking
The Basel Exhibition and Congress Center is a 2-minute walk away.
WLAN with fiberglass technology

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio Basel City

Hammerstrasse 46, Newcity Suisse Sárl., CHE114.315.143
4058 BASEL
Switzerland

Telephone +41 61 686 46 00

+41 61 686 46 01

BVB BUS: 31/34/38/55 CLARAPLATZ
BVB TRAM: Tram 6/14/15 CLARASTRASSE

By plane
MULHOUSE BALE At 15km / 9.32 miles
By train
BAHNHOF SBB At 5km / 3.11 miles

GPS:47.561695, 7.597196

Hotel services

Check-in from 15h00 - Check out up to 11h00

In summary

On site

Car park
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast

3 breakfasts

Our accommodation(s)

Studio for 2 people

Accessible room

Max. number of persons: 2
Area: From 22 m² / 236 sq ft
Views: City View, Courtyard View, Garden View Note

*Subject to availability

Coffee/tea making facilities
Bathroom products

Our guest reviews

Very comfortable and well located

Arianem Business - 5/5/2022 Confirmed reviews ALL

Just one block away from congress centre. A 10-15 min walk from Basel Badischer Bahnhof. Studio very well equipped, Nespresso machine with a few capsules provided, iron and ironing board, safe... and everything you expect in a classical hotel. Personnel friendly and efficient. I will definitely look for this place for my next stay in Basel! The wifi was easy to access on my laptop but very difficult on my phone, It took me several turning off and on before I managed to get the page to enter the code. This is not the first time I have the issue, was the same at an Ibis in Basel where even with the help of reception, we never managed to access the wifi on my phone (iPhone)

Large terrace

Ayla Solo - 5/4/2022 Confirmed reviews ALL

It was pleasant and the front desk staff very helpful. For the cost I would expect complimentary tea & coffee in the apartment not having to purchase pods at the front desk. Will reconsider as more reasonably priced property in the heart of city centre that does offer basic amenities exists (Hitrental Marketplatz) just wasn’t available at the time and wanted to give Adagio a try

great location

Anonymous Couples - 5/3/2022 Confirmed reviews ALL

Excellent location, great staff!

Well located, but price may be higher than expected

Anonymous Families - 5/2/2022 Confirmed reviews ALL

Good hotel with nice family rooms. The price was higher than initially booked.

Was as good as I remember

Fdw Business - 4/29/2022 Confirmed reviews ALL

If I stay in Basel, this is my favorite place to stay. Quiet, near the centre, clean, and has remained with consistently good service for years. The one suggestion - check the batteries in the remote. It was very difficult to get the TV on and it was late so I was not running down to reception.

Dear FRANCES D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Sofiane Rezeption - Front Office Team Aparthotel Adagio Basel City

Well located, some communication issues

Anonymous Families - 4/25/2022 Confirmed reviews ALL

The apartments are well located, close to various transports, restaurants, shops and supermarket. You can reach the Rhine and downtown by foot. The breakfast is good enough. However, we had some communication issues throughout our stay. It started with us asking for a free travel cot, as they have stated as an option on Booking, and them not being able to confirm prior to our arrival if they would indeed have a travel cot for us or not. We had to bring our own (which we could because we're living in Switzerland but if we were traveling abroad, it would've been a deal breaker and we wouldn't have been able to stay there). Then, we decided to pay for breakfast for the first day when we checked-in. That morning at breakfast, they came to us saying we hadn't paid for breakfast. Later that day, we decided to pay for breakfast for the rest our stay. When we checked out, they were saying we hadn't paid for breakfast for one of the days. We had also paid in advance for late check-out, and on the check-out day they came knocking on our door saying we had to leave prior to our late check-out time. All these situations were cleared and eventually they would check that everything was paid, but it was a bit annoying constantly being told we hadn't paid for things. Internal communication definitely has room for improvement.

Dear INES M., Thank you for taking the time to send us your comments. I am sorry to learn that the service provided by my staff was not up to standard. So that we can improve the quality of the service we provide, we would like to receive further details regarding your stay. I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next time. Sincerely, Mit besten Grüssen, Best regards, Sofiane Rezeption - Front Office Team Aparthotel Adagio Basel City

Convenient location

Uk V. Families - 4/18/2022 Confirmed reviews ALL

Overall pretty good. Convenient location, clean quiet studio flat on 5th floor to the rear of the hotel. Other family members had somewhat noisier apartments at the front of the building. Staff were friendly and helpful. Originally booked in 2020 but repeatedly delayed stay due to Covid.

Dear COLIN B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Sofiane Rezeption - Front Office Team Aparthotel Adagio Basel City

Well equipped studio room

Couple Couples - 4/14/2022 Confirmed reviews ALL

This studio had everything we needed. Decent size room and bathroom with a kitchenette area with 2 hobs, microwave, fridge, cutlery, crockery and pans etc. This was very useful as meant we could make our own meals. Good location. 5 minute walk to the river and supermarket down the road.

Dear HANNAH W., I'm happy to hear you enjoyed your stay with us at our unbeatable location. We're also very glad that the kitchen suited your needs to cook your own meals. Thank you again for your kind words and we're looking forward to your next visit! Sincerely, Mit besten Grüssen, Best regards, Mike Front Office Rezeption - Front Office Team Aparthotel Adagio Basel City

Well located, good stay

Karina Couples - 4/12/2022 Confirmed reviews ALL

It has all the facilities you can ask for, very central for conferences and tourism. Staff was very kind and

Dear KARINA U C., m happy to hear you enjoyed your stay with us and that our staff were great. We are glad that you appreciated our central location and we are looking forward to your next visit! Sincerely, Mit besten Grüssen, Best regards, Sebastian Front Office Rezeption - Front Office Team Aparthotel Adagio Basel City

Good for my needs

Am Business - 4/5/2022 Confirmed reviews ALL

I use the Adagio Basel City regularly. This was my longest stay (8 nights, Sun-Mon) and I was very glad that I was offered an upgrade to a larger apartment. All was ok, the only disappointment was that a promised mid stay cleaning did not happen. I had been told (spontaneously) at check in that the apartment would be cleaned on Thursday, I spoke to the cleaning team on the evening of Thursday ... was told it would now happen on Friday.... no cleaning at all happened. Not a big deal, I grabbed the vacuum cleaner on Saturday and that was that. The wifi is at times problematic, my iphone would not connect but I had no problems with the computer.

Dear ANNA G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, ALVES Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

Friendly atmosphere

V D. Families - 3/5/2022 Confirmed reviews ALL

My daughter and I had a wonderful stay at Adagio Aporthotel. There was a minor problem with the fuses and reception sent a member of staff to sort it out immediately.

Dear VIVIEN D.-GLASS, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, ALVES Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

Cool and practical

Carolina Families - 2/27/2022 Confirmed reviews ALL

The one bedroom apartment was perfect for our family. Cool design and well thought spaces, good amenities and everything you usually need when staying for a short period and want to feel at home.

Dear Carolina B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, ALVES Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

Stay was fine

Anonymous Friends - 1/8/2022 Confirmed reviews ALL

The stay was fine, however there was an extremely unpleasant smell in the corridor

Dear SARAH H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Alves Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

good location, nice space

Wendy Families - 1/7/2022 Confirmed reviews ALL

Staff is very nice and helpful. The room is great with a smart layout (close off the kitchen by a door).

Dear Wilhelmina V., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Alves Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

Good staying

Christopher Couples - 1/5/2022 Confirmed reviews ALL

Higher price for what it is (rather small space), but very clean room and friendly personnel. Quiet street. Kitchen was very basic, no pepper and salt, no oil for baking, no sponge to clean thoroughly.

Dear CHRISTOPHER V., Dear Customer, Thank you for taking the time to leave your comments. My team and I are delighted your stay lived up to your expectations, and we hope to have the pleasure of welcoming you again. Sincerely, Mit besten Grüssen, Best regards, Sofiane Rezeption - Front Office Team Aparthotel Adagio Basel City

Basel stay in a studio

K5113XSmarc Business - 12/20/2019 TripAdvisor review

Love the apartment. Great to have a kitchen, since I work late, and there is barely any food joints open past 9pm. Waffle maker at breakfast is a nice idea. Did my own waffle and topped it with apple compot. Quiet property. Did not use the fitness room. Maybe next time

Dear K5113XSmarc Thank you very much for your review and your comment regarding you stay with us. We are glad that you had nice stay in the Adagio Basel City. We hope to welcome you again. Best regards Mathieu

Business combined with a few extra days leisure

dh12019 Families - 8/21/2019 TripAdvisor review

Travelled with my grown up kids and this was a great way for us all to be in same space..would have been better if the double bed could have been split into 2 singles though. More suited to a couple as is.

Dear Guest, thank you very much for your booking in our Aparthotel and for taking a time to give us your feedback. We strive every day to give the best service possible and it is a pleasure to see that you enjoyed your stay. Allow me say that we also have twin beds room that can be asked during the booking or at the check-in, although we cannot guarantee them as it depends on the availability upon the check-in. We hope to have a chance to welcome you again really soon. Have a lovely week. Best Regards, Aron Mesaric

OK but could be cleaner

alanmorris304 Families - 8/9/2019 TripAdvisor review

Decent value hotel let down by cleanliness, room needs some tlc. Free public transport travel voucher is given by hotel which is really useful. Nice coffee machine in room. Staff professional enough although forgot alarm call.

Dear Mr. Morris, thank you very much for your stay and for have taken a time to give us your feedback. They are really important for us to know where we can improve ourselfs in order to give the best service possible to our guests. We are sorry that the cleaness of the room wasn't meeting a higher standard. We already have spoken to our Housekeeping management to be sure that this situation will not happen anymore. Please accpet our apologize. We hope we'll have a chance to welcome you again really soon to show you our improvements. Best Regards, Aron Mesaric

Tattoo stay #2

Mark J Families - 7/28/2019 TripAdvisor review

Quality hotel in perfect location. Close to trams and easy walking distance to restaurants and shops. Ideal base for us to trip around and experience Basel and rest of Switzerland. Staff very helpful and responsive.

Dear Mark, thank you very much for staying with us and for giving us this lovely review. We hope you had a fantastic stay in Basel! We'll be glad to welcome you again during the next Basel Tattoo!! We all wish you a great day! best Regards, Aron Mesaric

Basel Tattoo stay

Glenys H Families - 7/24/2019 TripAdvisor review

We stayed in Basel during the 2019 Basel Tattoo. The accommodation was convenient to venue and to where our daughter (cast) was staying. 24 hour English speaking reception was appreciated. Facilities in family room were great. Bed was a little firm, however that is my personal opinion.

Dear Glenys I'm happy to hear you enjoyed your stay with us and that our staff were great. I hope to see you soon :) kind regards, Chiara De Simone

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