Aparthotel Adagio Basel City

Customer review rating 4.4/5 2,947 reviews

Aparthotel Adagio Basel City
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Room 1

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Hotel extras

  • 10 minutes' walk from the banks of the Rhine and the old town

  • Fitness room and business area

  • Proprietary underground parking

  • The Basel Exhibition and Congress Center is a 2-minute walk away.

  • WLAN with fiberglass technology

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • Self-service catering
Leisure and activities
  • Fitness centre
  • Bike rack facilities (Nearby)
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Aparthotel Adagio Basel City

Hammerstrasse 46
4058
basel
switzerland

Tel: +41616864600

Fax: (+41)61/6864601

Check-in from 15h00

Check out up to 11h00

  • BVB BUS :  31/34/38/55 CLARAPLATZ

  • BVB TRAM :  Tram 6/14/15 CLARASTRASSE

  • By plane

    MULHOUSE BALE At 15km / 9.32 miles

  • By train

    BAHNHOF SBB At 5km / 3.11 miles

GPS :47.561695, 7.597196

Our accommodation(s)

Studio for 2 people

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View, Courtyard View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bedding and towel
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Studio

Our guest reviews for
Aparthotel Adagio Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,947 reviews

tripadvisor

TripAdvisor Rating 4.0/5

416 reviews

Good stay

Customer review rating 4.4/5

Anonymous Business - 13/11/2020 Confirmed reviews ALL

Had a good stay that was comfortable. Staff was extremely friendly and supportive.

Dear ATUL K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian Rezeption - Front Office Team Aparthotel Adagio Basel City

Well located

Customer review rating 4.4/5

H. Families - 20/10/2020 Confirmed reviews ALL

Very nice and helpful team members. As I did several stays, I was very nice to be know and recognized and be given immediately my preferred options

Dear Anne-Thuy H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It was a real pleasure to welcome you during your different stays ! We wish you now all the best for the future and hope to hear from you time to time. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Well located property, I had a pleasant stay

Customer review rating 4.4/5

Katarina Business - 06/10/2020 Confirmed reviews ALL

The apartment was well equipped, I had everything what I needed. I had only 2 smaller issues: - the air-co was very laud, even when I switched it off the ventilation kept going and I was not able to sleep (only with ear-plugs) - the housekeeper forgot to provide additional toilette paper when cleaning the apartment, so I needed to buy my own

Dear Katarina T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really apologize for the "little" problems that you encountered during your stay. We will share your comments with the responsible personal and do your best to improve these services. I kindly inform you that the ventilation (we have no Air Conditioner ) can not be shot of for security reasons, since we have kitchenettes in our Apartments there is an obligation to have an air circulation in the rooms any time. Concerning the toilet paper, we have reserves at the front desk. Please do not hesitate to contact the Front office for any smaller or bigger issue you encounter during any stay in Aparthotels or Hotels. The personal of the House should be able to help you any time, you just need to request their help. We would be glad to welcome you again when you visit Basel for the next time. Best Regards, Arian Front Office, Reception

Excellent accommodation with efficient friendly people

Customer review rating 4.4/5

Michael S. Couples - 04/10/2020 Confirmed reviews ALL

Everything in the room was as expected, with a full range of cooking utensils including a dishwasher and the comfortable common area downstairs also had a laptop with printing facilities. Staff were very helpful and friendly, so we are now looking at our next stay in Germany. The only minor negative observation would be the condition of the carpet in the hallway.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad to read you enjoy everything during your stay ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Friendly staff - uncomfortable bed

Customer review rating 4.4/5

Anonymous Solo - 28/09/2020 Confirmed reviews ALL

The staff was very friendly and helpful. The room was not as clean as one might have hoped. For example, some of the kitchen cupboard were oily, and dirty glass. The bed used in the studio was sofa bed, and it was very uncomfortable.

Dear LI Y., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. As answered in a previous comment we are sorry to read you did enjoy our bed. Concerning the dirty pieces in the kitchen we truly apologize this should not happen and usually does not happen ! Thank you again for sharing your experience and we hope to have the opportunity to welcome you once again and make your stay even more pleasant. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Comfortable stay

Customer review rating 4.4/5

Eva Friends - 22/09/2020 Confirmed reviews ALL

The hotel is well located and offers good facilities for longer stays (the room was spacious, it had a fully equipped kitchenette, coffee and tea making facilities, an ironing board, etc.). Too bad I stayed for just one night.

Dear IEVA U., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant, and hopefully longer, than the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Great location, very pleasant room

Customer review rating 4.4/5

Vickie Couples - 10/09/2020 Confirmed reviews ALL

Very clean room, good room layout, excellent storage space, excellent lighting and easy to control, clean crisp sheets, good clean towels. Room was quiet, staff was very helpful. Very good breakfast (costs extra). I liked the 'late check out' option. Bed was slightly too narrow for 2 people sleeping comfortably. Pillow was ok. I like to be able to open the windows and having windows open from the top was good. The sound of a fan annoys me and I find it difficult to sleep. I am sorry it is impossible to turn off the a/c fan. Good bathroom, but for some people ( my slightly older husband) having to step over the bath rim to take a shower is difficult. Not changing the towels every day is good and ecological, but it was annoying that they didn't at least empty the rubbish each day. Excellent location--easy walking to the centre and lots of trams. We didn't do it, but you could fold the bed up into the wall and have a 'living room.' The kitchenette was also well equipped if someone wanted to cook. We booked this through the Basel Tourist Office as part of a package to see an art exhibition. A very helpful service.

Dear Vickie Lela S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the trash and towels, this is part of the Adagio concept : depending on the number of the night you are staying there is only a weekly cleaning included. However, for a next stay, you can request at the reception either a full cleaning or just to change trash and towels (extra cost). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Apartment in excellent location

Customer review rating 4.4/5

Mark W. Families - 07/09/2020 Confirmed reviews ALL

We stayed in one of the apartments and found it well equipped to high standard and very clean . English TV channels available . Staff very friendly and helpful and we enjoyed our stay.

Dear MARK W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Excellent location

Customer review rating 4.4/5

Anonymous Couples - 31/08/2020 Confirmed reviews ALL

The Adagio apts are strategically located as close by to all public transports and walking distance from city centre. Bakeries - supermarkets and good restaurants are nearby. I do definitely recommend it.

Dear Alessio S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Very poor

Customer review rating 4.4/5

Rakesh B. Families - 30/08/2020 Confirmed reviews ALL

I was a fan of Adagio. Have suggested friends for the same hotel. This time my experience was very poor and may not go for this hotel anymore.

Dear RAKESH B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience this time did not meet your expectations, please allow me to express my sincerest apologies. We would be glad to hear what was missing in the Studio, we did not make changes to the amenities, we still have the mane equipment in the studio and then our library with many things to chose and borrow during the stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Angelina Front Office Supervisor Rezeption - Front Office Team Aparthotel Adagio Basel City

good location, unfriendly staff, noisy airconditioning

Customer review rating 4.4/5

Neelke Couples - 24/08/2020 Confirmed reviews ALL

We were received by an unfriendly staff member. It felt like he was doing us a favor that we could stay in this place, giving a lot of direct instructions in an unpersonal way. No problem if the rules are clear but there are other ways to communicate. The airconditioning is welcome because the rooms are hot but it is not possible to get them off, obliging us to sleep with the annoying noise of it.

Dear Neelke Maria V., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steffen Ruhland General Manager Aparthotel Adagio Basel City

Excellent place to stay in Basel.

Customer review rating 4.4/5

Adrian F. O. Families - 19/08/2020 Confirmed reviews ALL

We stop off at the Adagio in Basel every year on our way back from Italy. It is in a great location close to the river and the apartments are really good for a family of 4. Very satisfied.

Dear ADRIAN H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. We are glad to read you enjoyed your stay as usual ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

well located, clean, quiet

Customer review rating 4.4/5

Anonymous Couples - 19/08/2020 Confirmed reviews ALL

well located, clean, quiet, uncomplicated, good price

Dear OLIVER P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Yet another good stay

Customer review rating 4.4/5

Anonymous Business - 17/08/2020 Confirmed reviews ALL

Very clean and efficient hotel. Staff are friendly and approachable. They have taken on many precautions to control the risk of Covid-19. I would say that Accor's decision to close the hotel gyms is now a bit misguided given that the gym around the corner is now open.

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian Rezeption - Front Office Team Aparthotel Adagio Basel City

Functional for a family of f., disappointing breakfast

Customer review rating 4.4/5

Family O. F. Families - 16/08/2020 Confirmed reviews ALL

The hotel is well located, as expected, with regular trams. We booked an appartment for f. and, unexpectedly, we were able to get the children sleeping in the living room (closing doors) while we slept in the real beds in the bedroom. The rooms could definitely be cleaner, however everything was functional and practical. The place is close to convenient supermarkets, a Coop being a couple of blocks away. We booked the breakfast to please our children who love breakfast buffets, yet it was extremely disappointing, especially compared to the Ibis Styles breakfast we had earlier during our holidays: juices (orange, apple, multivitamin) were horribly synthetic (eventually we bought fresh organic orange juice from the supermarket for our second day), fruits were unripe, yogurts were only available in individual plastic pots, cheese was unappetizing, ham and sausages choice was poor (no Bündnerfleisch), as was muesli choice. The breakfast room was said to be very busy in early hours, so we came late, but on our second day there was no pain au chocolat and only one croissant left. Indeed, due to Coronavirus protocol there were very few seats available, which everyone accept of course, yet only one person was there doing both refills, and cleaning tables and serving in the reception. We would definitely not book breakfasts shall we stay again at this place, and probably Adagios in general.

Dear PAUL G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your review and your remarks our breakfast. Due to the current situation with COVID-19 we have restriction and rules to protect our guests and employes as much as we can. We have to follow the rules of the Hotellerie Suisse. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Malaquin Front Office Manager Aparthotels Adagio Basel City Hammerstrasse 46 CH-4058 Basel Tel: +41 (0)61… Fax: +41 (0)61… h7… www.adagio-city.com

Great location & facilities

Customer review rating 4.4/5

Anonymous Couples - 10/08/2020 Confirmed reviews ALL

Service great, value for money excellent.

Dear Karl T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Very comfortable and location near Rhine.

Customer review rating 4.4/5

Ga Families - 09/08/2020 Confirmed reviews ALL

very comfortable aprt hotel with all facilities. Very close of Rhine river and city center. Very expensive parking.

Dear GAURAV A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. The price from our private secure parking is quite competitive when you compare the other parking nearby. Due to our central location, it is also hard to find a parking place in the neighborhood. However it is always a pleasure to receive positive feedback about you stay. We are glad to read you enjoyed it. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Bad welcome, non-functioning electrical devices but great location.

Customer review rating 4.4/5

Maël S. Couples - 05/08/2020 Confirmed reviews ALL

The welcome was terrible. The person wasn't very nice and pretty arrogant. It turned out he should have checked the flat before we settled in, but he never did. We had no remote for the TV, the fridge we counted on for our food never got cold and the AC was stuck at 27°C. On the plus side; the person at the reception the next morning was very understanding however. I recommend the place for the location, but be very wary of the staff.

Dear MAEL S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I forwarded all technical issues to our maintenance team. Regarding your bad welcoming you had, I also will making sure to improve the friendliness to our guest. Thank you again to taking your time to share you stay with us and I hope that we can welcome you again. Mathieu Malaquin Front Office Manager Aparthotels Adagio Basel City Hammerstrasse 46 CH-4058 Basel Tel: +41 (0)61… Fax: +41 (0)61… h7… www.adagio-city.com

Great location for public transportation. Nice walk to the river.

Customer review rating 4.4/5

Mrs.g Couples - 27/07/2020 Confirmed reviews ALL

Stayed from Friday to Sunday. Nice clean accommodations, reasonably priced. Enjoyed the courtyard area and having a small kitchen to cook for own breakfasts.

Dear SARA G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Lucas Rezeption - Front Office Team Aparthotel Adagio Basel City

Fabulous Aparthotel, great location, helpful and friendly staff

Customer review rating 4.4/5

Roy Families - 23/03/2020 Confirmed reviews ALL

We had a really great stay at the Aparthotel Adagio in Basel. The staff were really friendly, the location was perfect and easy to find, and the rooms and amenities were top draw.

Dear Roy W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian Front Office Rezeption - Front Office Team Aparthotel Adagio Basel City

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