Aparthotel Adagio Basel City 3 stars

Customer review rating (ALL Rating) 4.4/5 617 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 10 minutes' walk from the banks of the Rhine and the old town

  • Fitness room and business area

  • Proprietary underground parking

  • The Basel Exhibition and Congress Center is a 2-minute walk away.

  • WLAN with fiberglass technology

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Studio

Studio for 2 people

  • 2 persons
  • 22 / 236 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View or Garden View
  • Accessible room

Hotel location

Aparthotel Adagio Basel City

Hammerstrasse 46, Newcity Suisse Sárl., CHE114.315.143
4058 BASEL
Switzerland

GPS:47.561695, 7.597196

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  617 reviews

TripAdvisor Rating  4.0/5  442 reviews

Superb stay and with wonderful front desk managers

Customer review rating 5.0/5

Pamela E. F. Families - Confirmed reviews ALL

We loved every minute of our days with you! The front desk managers were wonderfully efficient, helpful and kind. We greatly appreciated Their multilingual skills and efficiency and creativity . The breakfasts were phenomenal and delicious! Likewise so much praise for the cleaning staff for efficiency and friendliness. We appreciated every aspect of our stay… and in such a convenient part of Basel!!!

Good stay as a regular guest

Customer review rating 5.0/5

Jl… Business - Confirmed reviews ALL

I am a regular guest at the hotel. This time, I got the best rate by booking online instead of phoning the front desk, which is the only slight comment. Having said that, the room was comfortable and spacious as always.

Dear JENS L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Even our online services are improving more and more from the team of the headquarters. Thank you again for sharing your experience, and you are of course welcome again anytime as usual for one of our best guests :) Sincerely, Arian Rezeption - Front Office Team Aparthotel Adagio Basel City

A great home away from home

Customer review rating 5.0/5

Maryelizabeth Business - Confirmed reviews ALL

I was in Basel for a month and feel very fortunate to have stayed here. The location couldn’t be more convenient, my unit was bright, clean, and well appointed, and the entire staff was always helpful and friendly, answering questions and offering suggestions. I felt very welcomed. Will definitely be returning.

Dear Mary Elizabeth W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian Rezeption - Front Office Team Aparthotel Adagio Basel City

OK - but not as good as expected.

Customer review rating 3.0/5

Adrian H. Families - Confirmed reviews ALL

We stay at the Basel Adagio every year as a family. I am very upset that we were charged an additional 200CHF for our two children even though I had booked the family apartment. We stay at the Basel Adagio every year. The apartment was clean and smart, as always, but the air conditioning couldn't cope with 30C temperatures.

Dear ADRIAN H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mit besten Grüssen, Best regards, Ahmetovic Ema Rezeption - Front Office Team Aparthotel Adagio Basel City

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel location was close to most important place for some one, who is being in Basel for first time

Dear Mahmoud Younis Elsaeed Younis E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian Rezeption - Front Office Team Aparthotel Adagio Basel City

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Other web-users rate our hotel

  • 461 reviews 9.6/10 Location
  • 595 reviews 7.4/10 Room
  • 409 reviews 8.8/10 Service
  • 21 reviews 9.6/10 WiFi
  • 177 reviews 6.3/10 Cleanliness
  • 119 reviews 7.3/10 Breakfast
  • 5 reviews 4.3/10 Wellness Area

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