excellent quality of hospitality and lodging

The stay was pleasant, but the only thing with which I was very upset was that in the description there was that in the apartment there would be 2 double beds and the apartment should be for 5 persons. When we arrived there was only 1 double bed in the bedroom and a sofa in the living room. According to the hotel, that was right. I insisted that it was not right. Unfortunately, there is no room with 2 double beds in the hotel - that is only a dirty trick from the hotel on the website. The guy at the reception was very nice and offered us another room with a balcony as compensation. However, if I had known that there were no 2 double beds, I would have not chosen this hotel. PS: Fix the description on the websites. A sofa is not a regular double bed!!!

Excellent hotel in great location , staff very helpful and friendly ! Really enjoyed discovering Basel using free Basel travel card for use on local buses and trams .

We came for business but with family, we booked a studio and thanks to my status we were upgrade to one bedroom with terrace. The room was perfect, the staff very friendly.

Beautiful apartment with all the necessary amenities. Well located and kind staff.

We stay over at the Basel Accor every year when driving back from Italy and we really look forward to our stay. The apartment is great and the service is helpful and friendly. It's also in a great location close to the centre.

Very pleasant experience and like home away from home

Good

I stayed here for about 8 months on a work assignment, and must say that this hotel cum apartment offered a very pleasant experience. The staff were very courteous and helpful, did everything to make my stay comfortable. Rooms were equipped with a wonderful kitchen with all kinds of kitchen utensils available. There is a library downstairs from where you can even borrow some utensils if needed. The location is superb, with all kinds of grocery stores, restaurants at a stone's throw. Would highly recommend this to anyone - either for business or leisure related travel. The only drawback - if I really try to be critical - is that you need to pay for washing and drying machine, but at the affordable rate they provide, this is completely acceptable.

Love the apartment. Great to have a kitchen, since I work late, and there is barely any food joints open past 9pm. Waffle maker at breakfast is a nice idea. Did my own waffle and topped it with apple compot. Quiet property. Did not use the fitness room. Maybe next time

Travelled with my grown up kids and this was a great way for us all to be in same space..would have been better if the double bed could have been split into 2 singles though. More suited to a couple as is.

Decent value hotel let down by cleanliness, room needs some tlc. Free public transport travel voucher is given by hotel which is really useful. Nice coffee machine in room. Staff professional enough although forgot alarm call.

Quality hotel in perfect location. Close to trams and easy walking distance to restaurants and shops. Ideal base for us to trip around and experience Basel and rest of Switzerland. Staff very helpful and responsive.

We stayed in Basel during the 2019 Basel Tattoo. The accommodation was convenient to venue and to where our daughter (cast) was staying. 24 hour English speaking reception was appreciated. Facilities in family room were great. Bed was a little firm, however that is my personal opinion.

Service was good. Price quality was good. Desk was very friendly. Rooms were very clean. Maybe it is time to have a better matras for a better sleep. `thanks for the chocolates. It was very hot in Basel so we were happy that we had an airconditioning.