Aparthotel Adagio Basel City 0 star

TripAdvisor rating 4.0/5 405 reviews
Aparthotel Adagio Basel City
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Hotel extras

  • A 10-minute walk from the banks of the Rhine and the old town

  • Fitness center and business corner

  • Private indoor car park

  • 24-hour reception

  • Fiber-optic WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique GourmandePaying
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Fitness centre
  • Bike rack facilities (Nearby)
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Basel City

Hammerstrasse 46
4058
basel
switzerland

Tel: +41616864600

Fax: (+41)61/6864601

Contact email

Check-in from 15h00

Check out up to 11h00

  • BVB BUS :   31/34/38/55 CLARAPLATZ

  • BVB TRAM :   Tram 6/14/15 CLARASTRASSE

  • By plane

    MULHOUSE BALE At 15km / 9.32 miles

  • By train

    BAHNHOF SBB At 5km / 3.11 miles

GPS :47.561695, 7.597196

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 30
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior 1-bedroom apartment (large) with balcony for 4 people

  • Max. number of persons: 4
  • Area: From 32
  • Views: Patio, Garden side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,637 reviews

tripadvisor

TripAdvisor Rating 4.0/5

405 reviews

Excellent

Customer review rating 4.4/5

Kerra S. Friends - 03/12/2019 Confirmed reviews ALL

Very friendly and helpful staff, room was clea, comfortable and well equipped!

Does the job, but room a bit 'tired'

Customer review rating 4.4/5

Fiona W. Business - 02/12/2019 Confirmed reviews ALL

It was OK - I am a regular guest, but I did feel the room is in need of an update.

Dear FIONA W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take notice of your remarks about the Rooms and do our best to react and hope that your next Stays with us will be much more pleasant then the previous ones. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Mr

Customer review rating 4.4/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Very nice hotel great location. Clean quiet Would stay there again in future

Dear RAYMOND V., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Nice and comfortable

Customer review rating 4.4/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Staffs are nice and provide a free bus card, like a travel pass card, we got the half price in the Zoo Basel and museum. the hotel is not far away from the city center, the hotel also clean and nearby COOP supermarket is really convenient.

Dear CHAI SU C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffen Ruhland General Manager Adagio Basel City Aparthotel h7… +41 (0)61…

hotel ok for position and overall services. can be improved

Customer review rating 4.4/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

i have been several times in your facility. i appreciate the kitchen and fridge, the position and the gym. the room is clean, but quite cold in winter. the heating system is very noisy (this happens also in summer with air conditioning), and blows out cold air. the bed is also not very comfortable, it could be improved considering the room price. the rest is ok.

Dear Stefano, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Ventilation system is running proper - of course it can be a noise sensitive issue, if you are not aware of this fan. In summer - if it is not extremely hot, we cool our rooms with these ventilation system and now in winter period we head approx. 26°C the blowing air - if it is still to cold for you you can lean from Object Library in Lobby a little extra heater. Regarding our bedding system - all mattresses are replaced this summer - of course it is a Murphy /pull down bed - this is a Adagio standard. But bedding is equipped as a normal bed. And our prices are designed according to supply and demand - a classical yield management function. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steffen Ruhland General Manager Adagio Basel City Aparthotel h7… +41 (0)61…

clean and good.

Customer review rating 4.4/5

^^ Business - 15/11/2019 Confirmed reviews ALL

clean and good. but the room was too small for 2.

Dear HANG W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Great value for money and enjoyed the small, extra touches to the room.

Customer review rating 4.4/5

Bronwyn Couples - 13/11/2019 Confirmed reviews ALL

Found, for Switzerland (taking into consideration the price of food!), that having a kitchenette was great. The toiletries were a nice additional extra and were of a high standard. Bathroom was lovely and modern. People working at the front desk were cheerful. Only negatives were that the kitchenette wasn't as well stocked as similar accommodation in London and the bed/mattress wasn't great and was a bit small!

Dear BRONWYN B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will hold and share of course the less satisfying parts of your comment, and do our best to improve this services. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant then the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

good location, super room, clearn, kind and helpfull staff

Customer review rating 4.4/5

Drina K. Families - 10/11/2019 Confirmed reviews ALL

I was happy with the booking, location, staff who was super helpful and kind. the room had all we needed. it was clean and quiet.

Dear DRINA K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Great apartment on the top floor equipped with everything, very good breakfast, friendly front desk

Customer review rating 4.4/5

Karel Business - 06/11/2019 Confirmed reviews ALL

I was very satisfied with my stay.

Dear KAREL D., Thank you for your 9 out of 10 review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Basel City. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

I would highly recommend this place.

Customer review rating 4.4/5

Cheryl R. Solo - 04/11/2019 Confirmed reviews ALL

The room was perfect, very clean ,very comfortable bed and the desk staff were amazing. The fact that it overlooked the courtyard meant it was also very quiet which I really appreciated. In particular I would like to mention Mathieu and Chiara at the reception area as they were extremely helpful and friendly and informative.

Dear CHERYL R., We very much appreciate your comments regarding your stay at Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Another great stay!

Customer review rating 4.4/5

Ds Business - 03/11/2019 Confirmed reviews ALL

Always enjoy staying at this hotel because the staff are friendly, welcoming and helpful. The rooms are clean and well supplied and the housekeeping is thorough. Great value!

Dear DAVID GEORGE S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Very nice, almost like having your own apartment for a week

Customer review rating 4.4/5

Simona B. Business - 03/11/2019 Confirmed reviews ALL

It was very nice. Clean room with nice kitchen equipment and friendly staff. Very good that there was a gym. The only thing I would like to improve would be the breakfast selection. I like to eat very healthy and it would be nice to have more vegetables and yogurt to choose from.

Dear SIMONA B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will of course notice your tips concerning your breakfast and do our best to improve our services thank's to your help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good service. Finding solutions to problems

Customer review rating 4.4/5

Jens Business - 02/11/2019 Confirmed reviews ALL

i am a frequent guest at the hotel,. This is in part due to the facilities, in that it feels like a home away from home. Another, not insignificant factor is the service provided by the people that work there. I had decided to stay the week-end and there was a problem with availability for one night. This was resolved so that I did not have to move hotel or room even for one night. This is a relatively minor thing, but makes a big difference.

Dear JENS L., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Adagio Basel City and a great privilege to gain your loyalty ! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Mr b Y.

Customer review rating 4.4/5

B.y. Families - 15/10/2019 Confirmed reviews ALL

Excellent

Dear BRIAN Y., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Awesome experience

Customer review rating 4.4/5

Nitin S. M. Families - 13/10/2019 Confirmed reviews ALL

Our experience was good, just would like to share some feedback. Power adapter should be provided in the room as plugs are different. Cleaning should be more frequently , it was once a week. as were with kids it was getting dirty quickly.

Dear NITIN M., We very much appreciate your comments regarding your stay at Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the cleaning police above 8 nights a weekly cleaning is included in the rate. Of course you can also add an additional cleaning for a small fee. Also just a towel change and trash removal is possible for CHF 5.00 per person. An adapter you can borrow from the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good experience. Breakfast can be better

Customer review rating 4.4/5

Syam Business - 13/10/2019 Confirmed reviews ALL

Good clean centrally located hotel. Breakfast options can be improved .

Dear SYAM T., Thank you for your 8 out of 10 points review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. Do you have sugguestion for us how to improve our breakfast We look forward to welcoming you back when next visiting Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Very good as usual

Customer review rating 4.4/5

Sue H. Families - 12/10/2019 Confirmed reviews ALL

Very friendly and welcoming staff. We enjoyed a pleasant stay and we're looking forward to the next time. We particularly enjoyed meeting two of your managers on the occasion of a social activity offered for three evenings.

Dear SUZANNE H., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Adagio Basel City and a great privilege to gain your loyalty ! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good location and good facilities - spoilt by partying guests

Customer review rating 4.4/5

Anonymous Couples - 03/10/2019 Confirmed reviews ALL

This Adagio hotel has a very good location and all the facilities you need for a short stay. The last night we were kept awake because of very noisy guests in the building and in the courtyard between 3 amand 6 am. Because it was not clear who/where they were I only mentioned this next morning at reception. I realise it is not always easy for hotel staff to do something against this, but it really spoils your stay.

Dear JOHANNES E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. We are very sorry that you were disturbed by our other guests during the night, Unfortunately, we can not see that in advance We hope that you enjoyed your stay with us and that you saw many of our city Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Chiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good hotel with pretty limited services

Customer review rating 4.4/5

Kunal Business - 30/09/2019 Confirmed reviews ALL

It was very difficult to get to reception over the phone on more than one occasion with no one answering the call for an extended time both prior to as well as during my stay. The cooling of the room was dysfunctional with the temperature never coming below 23.5 degrees C despite the set temperature being 17 degrees C. I had to borrow a standing fan from the reception. While I understand that the cleaning happens only once a week at the hotel, the housekeeping staff should at least be checking on the trashcans and emptying them everyday. It would also be good if hotel can keep / provide some basic toiletries like body lotion. The limited hotel staff that I interacted with at the reception was very friendly and helpful. They suggested places to visit in and around Basel as well as shared clear instructions to get to the hotel from main train station in the easiest manner. The room condition was good with ample storage space. The carpets in the hallway between the rooms are pretty dirty though. The location of the hotel is pretty good with good connectivity for local trams to get around the city and the main train station.

Great location,

Customer review rating 4.4/5

Jj Couples - 30/09/2019 Confirmed reviews ALL

Hassle free stay, with a greAt location to explore Basel

Dear JENNI J., First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Basel. Best regards, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio
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