Aparthotel Adagio Basel City 0 star

clean and good. but the room was too small for 2.

Found, for Switzerland (taking into consideration the price of food!), that having a kitchenette was great. The toiletries were a nice additional extra and were of a high standard. Bathroom was lovely and modern. People working at the front desk were cheerful. Only negatives were that the kitchenette wasn't as well stocked as similar accommodation in London and the bed/mattress wasn't great and was a bit small!

I was happy with the booking, location, staff who was super helpful and kind. the room had all we needed. it was clean and quiet.

I was very satisfied with my stay.

The room was perfect, very clean ,very comfortable bed and the desk staff were amazing. The fact that it overlooked the courtyard meant it was also very quiet which I really appreciated. In particular I would like to mention Mathieu and Chiara at the reception area as they were extremely helpful and friendly and informative.

Always enjoy staying at this hotel because the staff are friendly, welcoming and helpful. The rooms are clean and well supplied and the housekeeping is thorough. Great value!

It was very nice. Clean room with nice kitchen equipment and friendly staff. Very good that there was a gym. The only thing I would like to improve would be the breakfast selection. I like to eat very healthy and it would be nice to have more vegetables and yogurt to choose from.

i am a frequent guest at the hotel,. This is in part due to the facilities, in that it feels like a home away from home. Another, not insignificant factor is the service provided by the people that work there. I had decided to stay the week-end and there was a problem with availability for one night. This was resolved so that I did not have to move hotel or room even for one night. This is a relatively minor thing, but makes a big difference.

Excellent

Our experience was good, just would like to share some feedback. Power adapter should be provided in the room as plugs are different. Cleaning should be more frequently , it was once a week. as were with kids it was getting dirty quickly.

Good clean centrally located hotel. Breakfast options can be improved .

Very friendly and welcoming staff. We enjoyed a pleasant stay and we're looking forward to the next time. We particularly enjoyed meeting two of your managers on the occasion of a social activity offered for three evenings.

This Adagio hotel has a very good location and all the facilities you need for a short stay. The last night we were kept awake because of very noisy guests in the building and in the courtyard between 3 amand 6 am. Because it was not clear who/where they were I only mentioned this next morning at reception. I realise it is not always easy for hotel staff to do something against this, but it really spoils your stay.

It was very difficult to get to reception over the phone on more than one occasion with no one answering the call for an extended time both prior to as well as during my stay. The cooling of the room was dysfunctional with the temperature never coming below 23.5 degrees C despite the set temperature being 17 degrees C. I had to borrow a standing fan from the reception. While I understand that the cleaning happens only once a week at the hotel, the housekeeping staff should at least be checking on the trashcans and emptying them everyday. It would also be good if hotel can keep / provide some basic toiletries like body lotion. The limited hotel staff that I interacted with at the reception was very friendly and helpful. They suggested places to visit in and around Basel as well as shared clear instructions to get to the hotel from main train station in the easiest manner. The room condition was good with ample storage space. The carpets in the hallway between the rooms are pretty dirty though. The location of the hotel is pretty good with good connectivity for local trams to get around the city and the main train station.

Hassle free stay, with a greAt location to explore Basel