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ibis Basel Bahnhof Hotel 2.5 stars

Customer review rating 4.6/5 4,287 reviews

ALLSAFE approved hotel

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Room 1

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ibis Basel Bahnhof
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+ 8 Services

Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Beach and water sports
  • Other sports activities
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 basel
switzerland

Tel: +41612010707

Fax: (+41)61/2010717

Check-in from 12h00

Check out up to 12h00

  • BASEL HAUPTBAHNHOF :  BASEL HAUPTBAHNHOF SBB

  • BASEL IWB :  2 BASEL IWB

  • By plane

    BASEL-MULHOUSE At 10km / 6.21 miles

  • By train

    BASEL-HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :47.546829, 7.584274

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
ibis Basel Bahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,287 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,064 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent value for money and great location

Customer review rating 5.0/5

Anonymous Couples - 10/07/2021 Confirmed reviews ALL

We spent the weekend in Basel to visit family. The Ibis offers reliable service, good location and we were even able to get a parking space!

Exceptional staff

Customer review rating 4.0/5

Anonymous Couples - 25/06/2021 Confirmed reviews ALL

The staff at this hotel is outstanding and very welcoming. The really are professionals and deeply care about customers. The hotel is little bit noisy with outside noises from trains and trams.

Dear Yves R., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Ibis Basel Bahnhof

good location,

Customer review rating 3.5/5

Dmytro Couples - 13/04/2021 Confirmed reviews ALL

Overall all was ok. As usual, you know what you get from Ibis. Except two things - There was no fridge in the room? - Ventilation system didn't work.

Dear Keteryna Z., Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Well located for our needs, offers good value for price

Customer review rating 4.0/5

Anonymous Couples - 29/03/2021 Confirmed reviews ALL

Convenient location for our needs during a visit to family in Basel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Satisfaite

Customer review rating 4.0/5

R.benali Solo - 08/03/2021 Confirmed reviews ALL

Satisfaite

Dear Mrs H., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Well located and good stay.

Customer review rating 3.5/5

Baselone Couples - 08/03/2021 Confirmed reviews ALL

Reception was rather slow, although the booking was made on line. The carpet in the corridor smells unpleasantly. The room was quite nice and well equipped. However, the handicap stool in the shower could not be put up, there was no fastening device, so showering had to be done standing with the stool down. We do not like the stool, unless a person is very handicapped and needs such a thing.

Dear Christian and Monique K., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Good

Customer review rating 3.5/5

A. Solo - 06/02/2021 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Located right near the train station, decent room

Customer review rating 3.5/5

Anonymous Families - 30/10/2020 Confirmed reviews ALL

Online check-in worked really well, since the check-in at the hotel took merely a couple of seconds. The experience obviously was changed because of COVID-19. But that is certainly not your fault. It felt to us that the pandemic is take seriously and measures are taken to ensure guest safety. All in all we are satisfied, fair prices and quality as well as location.

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Stephan Köppel General Manager Ibis Basel Bahnhof

Fantastic

Customer review rating 5.0/5

L. E. Couples - 18/10/2020 Confirmed reviews ALL

seamless experience with excellent service

Dear Mr E., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

A few tram stops from the main railway station this hotel is well placed for visits to places of interest.

Customer review rating 5.0/5

Michael S. Couples - 04/10/2020 Confirmed reviews ALL

Thanks to Johannes we were able to move a previous booking in March to September, something which we greatly appreciated. It is this sort of care which is certain to attract and keep customers loyal to the Accor group. The room of course was as one might expect, clean and comfortable.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

As always very comfortable

Customer review rating 5.0/5

Bea Solo - 03/10/2020 Confirmed reviews ALL

Very nice room, quiet and good coffee on the bar. Quick check in and check out.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Clean and efficient. Definitely recommend

TripAdvisor rating 5.0/5

Explorer1305 Family - 17/08/2019 TripAdvisor review

After a stay at another IBIS in a different city, I had certain expectations for a Swiss IBIS. Better than expected, the hotel was very clean and efficient. I liked the option of donating for an environmental cause instead of asking for the room cleaning. I would definitely recommend it and come again.

Dear Explorer1305, thank you very much for taking the time to rate the ibis Basel Bahnhof and to share your experience with us. We are happy to know that we fulfilled your expectations. We hope to see you back very soon. Best regards, Stephan Köppel General Manager

Great place to stay

TripAdvisor rating 5.0/5

nairmt Business - 08/08/2019 TripAdvisor review

Had a wonderful time. The staff was very friendly and helpful. The hotel was clean and comfortable. It is a great place to stay. The tram is right in front of the hotel, which makes it really easy to travel anywhere.

Dear nairmt, thank your very much for taking the time to review the ibis Basel Bahnhof and for sharing your experiences with us. It makes us happy to know that you enjoyed your visit in Basel and kept our team in good memories. We hope to see you back very soon. Kind regards, Stephan Köppel General Manager

IBIS BASEL BAHNHOF

TripAdvisor rating 4.0/5

ALANMaidenhead Solo travel - 23/07/2019 TripAdvisor review

Friendly and helpful staff. Large comfortable room with plenty of storage space for my seven day stay. Superb bed. Very good buffet breakfast. I especially liked the choice of bread rolls. I made extensive use of the free local transport which is included in the price. Trams stop outside the hotel. There is a frequent service to the centre of Basel. The rear entrance to the SBB station is a short walk. This was my sixth stay. I am planning to return next year.

Dear ALANmaidenhead, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Basel and a great privilege to gain your loyalty ! Warm regards, Stpehan Köppel General Manager

So friendly and warm hearted...

TripAdvisor rating 5.0/5

Sally B Business - 16/07/2019 TripAdvisor review

The staff at the hotel are so warm hearted and caring. We had a wonderful stay, awesome delicious breakfasts, space for small meetings, and comfy space to rest and relax. We will definitely stay here again when we are in Basel!!

Dear Sally B, Thank you for your great review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Basel. Best regards, Stephan Köppel General Manager

Good location, great staff, value for money!

TripAdvisor rating 4.0/5

ioannak371 Couples - 05/03/2019 TripAdvisor review

Very good location, 3 min walk away from main train station SBB. Value for money. Clean rooms. Free public transportation offered. Next to tram station IWB. Great and polite staff. Suggested for travellers!

Dear loanna K, We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager

Excellent base for the Railway Station

TripAdvisor rating 5.0/5

mark_garlick Solo travel - 01/01/2019 TripAdvisor review

Excellent base for the railway station. I wish I had spent more time exploring the City of Basel, but I was staying here overnight before catching an early morning train into France and back to England, having been in Central Switzerland for a period.

Dear mark_garlick, Thank you for your great review and the nice words after your stay at the ibis Basel train station. A longer stay is always worthwhile in Basel. With the beautiful old town, the museums and the Rhine you can enjoy the region for several days. We wish you a little more time for your next stay in Basel and would be glad if we could welcome you again. Kind regards, Stephan Köppel General Manager

Ideal for local transport

TripAdvisor rating 5.0/5

rugbyjak Friends getaway - 30/09/2018 TripAdvisor review

Staff very helpful. Breakfast very good value with a wide selection. 5 minute walk to the main station and a tram stop outside the hotel. The rooms are a good size with a spacious shower room. Would happily use this hotel again.

Dear rugbyjak, thank you very much for your rating and sharing your experiences. It makes us happy to know that you enjoyed your overall stay with us. We hope to see you back very soon in Basel. Regards, Stephan Köppel General Manager

A good experience

TripAdvisor rating 5.0/5

annrhydderchdart Family - 14/09/2018 TripAdvisor review

We arrived quite late and had an excellent welcome. Our rooms were clean and comfortable and the air conditioning made it a comfortable night. We had a snack in the bar which was was good and our breakfast the following morning was fine . All in all this was a good experience made additionally so by the first rate staff. The hotel is very convenient and well served by public transport which is free to guests. What else can I say - just thank you!

Dear annrhydderchdart, We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager

ibis Basel Bahnhof

TripAdvisor rating 5.0/5

johnullock Solo travel - 12/08/2018 TripAdvisor review

Excellent hotel a short walk away from the main train station and with easy access to the coach to the airport. Very clean, good breakfast and staff were very helpful and pleasant. Would definitely recommend

Der johnullock, thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Stephan Köppel General Manager

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