ibis Basel Bahnhof Hotel 2.5 stars

Name: ibis Basel Bahnhof
Address: BASEL, 4053, SWITZERLAND
Telephone: (+41)61/2010707
Rating: 4.6

Customer review rating 4.6/5 4,131 reviews

ALLSAFE approved hotel

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+ 18 Services

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ibis Basel Bahnhof Hotel

Vibrant economy hotel, open to everyone

We have intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label stands for our new cleanliness protocols & standards & ensures that they are adhered to at ibis Basel Bahnhof.

Mr. Stephan KÖPPEL, Hotel Manager

Our hotel ibis Basel Train Station, with its low prices, is located right next to Basel SBB Train Station and is just 15 minutes from EuroAirport Basel Airport. The city centre and the zoo are within walking distance and can be reached within minutes on foot or by tram. Reserve one of the 112 rooms in our 100% smoke-free hotel today. A friendly reception, modern infrastructure, 24-hour bar service, car park and free Wi-Fi complete the offer.

Discover Basel, a paradise for art lovers and culture vultures! There are almost 40 museums to choose from or you can visit the Tinguely Fountain, watch the Basler Rheinschwimmen swimming event and take a ride along the Rhine in a Rhytaxi.

Hotel extras

An ALL SAFE certified hotel
Free use of public transport throughout the entire city of Basel
3 minutes' walk from the train stations and 20 minutes' bus ride from the airport
Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel
Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Bus/coach parking area(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Manual temperature control
Languages spoken at the hotel
- German
- English
- French
- Italian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine

BreakfastPaying
1 bar(s)
Snack & beverage machine

Beach and water sports
- Boat excursions(Nearby)
- Kayaking(Nearby)
- Rowing(Nearby)
Other sports activities
- Bike rack facilities(Nearby)
- Billiards/Snooker(Nearby)
- Bowling(Nearby)
- Darts(Nearby)
- Football(Nearby)
- Jogging track(Nearby)
- Skating rink(Nearby)
- Table tennis(Nearby)

Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

The ALLSAFE hygiene concept from Accor Hotels in Switzerland was tested in the handling of COVID-19 on the basis of a catalogue of measures that takes into account the legal requirements in force in Switzerland at the time of the audit. The implementation of these hygiene measures and additional contact minimization measures were carried out on 20.07.2020 by SGS INSTITUT FRESENIUS in this hotel ibis Basel Bahnhof verified by an audit.

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053
basel
switzerland

Tel: +41612010707

Fax: (+41)61/2010717

Contact email :

Check-in from 12h00

Check out up to 12h00

BASEL HAUPTBAHNHOF : BASEL HAUPTBAHNHOF SBB
BASEL IWB : 2 BASEL IWB

By plane
BASEL-MULHOUSE At 10km / 6.21 miles
By train
BASEL-HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :47.546829, 7.584274

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Direct dial telephone

Room with 1 double bed (63x79 inches [160x200 cm]) and wheelchair access

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Direct dial telephone

Panorama room with double bed and balcony, new sleeping comfort concept

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
Direct dial telephone

Rooms

Our restaurants and bars

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Fantastic

L. E. Couples - 18/10/2020 Confirmed reviews ALL

seamless experience with excellent service

Dear Mr E., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

A few tram stops from the main railway station this hotel is well placed for visits to places of interest.

Michael S. Couples - 04/10/2020 Confirmed reviews ALL

Thanks to Johannes we were able to move a previous booking in March to September, something which we greatly appreciated. It is this sort of care which is certain to attract and keep customers loyal to the Accor group. The room of course was as one might expect, clean and comfortable.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

As always very comfortable

Bea Solo - 03/10/2020 Confirmed reviews ALL

Very nice room, quiet and good coffee on the bar. Quick check in and check out.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

well located, fast checkin and leave

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

Nice staff , fast check in/ out well located

Dear NICOLAS L., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Great for public transport

Jean Couples - 10/08/2020 Confirmed reviews ALL

Very clean and well located for our sightseeing trip

Dear JEAN D., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Well located

Sarah Couples - 03/08/2020 Confirmed reviews ALL

Quick check in, following an initial online check in. Room was a standard size with a good size bathroom. The balcony was an ideal extra. The hotel offers free tram passes as part of your stay, so transport around Basel is easy with a tr stop directly outside Of the hotel

Dear SARAH T., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

good stay

R .. J. M. Couples - 31/07/2020 Confirmed reviews ALL

The hotel is ideally located and the staff always make you welcome ,the rooms are clean and the beds comfortable and we always stay here when we are in Basel. which is usually two or three times a year but alas the Covid virus has made everything change and visits now are more difficult.

Dear Robert M., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

family feeling

Luca C. Business - 23/07/2020 Confirmed reviews ALL

it is always a warm welcome

Return Visit

Roger M. Solo - 21/03/2020 Confirmed reviews ALL

Back to a convenient and friendly location

Dear Roger M., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

The staff want beyond, under very hard health and economic crisis!

David H. Couples - 12/03/2020 Confirmed reviews ALL

Despite the cancellation of Basel Fastnacht, that Iris and I as most people in Basel cheerish, the hotel extended every courtsey possible!

Everything worked well

Jonathan K. Business - 11/03/2020 Confirmed reviews ALL

Everything worked well. Check in was very slick as I was clearly expected and all paperwork was ready on arrival. The room was clean and warm. I appreciated the recently added larger TV and more English language channels. The attention to detail and personal service in the breakfast buffet was appreciated.

Extra clean

M A. D. Families - 11/03/2020 Confirmed reviews ALL

Excellent, Excellent, Excellent

Dear Mohammad D., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Short stay

Dirk Couples - 01/03/2020 Confirmed reviews ALL

Amazing personal, good infrastructure and nice weather

Dear Mr Raeber We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Staff dealt with a booking glitch effectively and quickly and with good humour.

John Couples - 24/02/2020 Confirmed reviews ALL

There was a glitch with the booking which had been cancelled without me being informed. I had a confirmation from the booking system, but when payment was not made by my credit card, I was not informed by you, or more likely, by your system. Fortunately your staff dealt with the issue and there were rooms available. If there had not been, it would have been a very difficult situation. Please ensure that your system is changed to send a notification by email if a prepayment by credit card is not accepted. You do send a confirmation if payment is accepted. I did not notice that I had not received a confirmation email because I had made numerous bookings, not just with Accor, and did not double check each one. Fortunately this system glitch did not cause a problem for us as your staff reacted very professionally and to our complete satisfaction.

Dear John N., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. We are very sorry that you did not receive the communication regarding your reservation. We apologize for the inconvenience. We are pleased that we were able to solve the problem on site. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Sao Solo - 24/02/2020 Confirmed reviews ALL

Staff at the reception were helpful and friendly.

Dear Sachiko H., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

simple but good

Ayunur R. Business - 13/02/2020 Confirmed reviews ALL

clean, convenient, good breakfast, friendly staff. Not enough plug points near mirrors. TV never worked (but I did not bother as I watched Netflix).

Dear Aynur R., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

All fine

Maren R. Business - 07/02/2020 Confirmed reviews ALL

Clean, which I personally think is the most important thing. Good service!

Dear Ms. R. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also discuss with our team how we could approve the helpfulness ant the attention at the arrival to make sure, that also these points are to your entire satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Short stay, Ibis Bahnhof Basel

Mrsf Couples - 05/02/2020 Confirmed reviews ALL

EVERTHING almost perfect! Location, staff, service, food room. Can't say more. Only negative was the uncontrollable room thermostat that kept the room far too hot for a good night's sleep. This could have been due to the unusually warm weather that plays havoc with the automatic heating system.

Dear Ms F. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact our team 24/7 if you like to have extra pillows or towels. We are happy to bring these items up to your room. Thank you very much for reporting regarding the temperature in the room. I`m sorry, that the temperature was not at your convenience. We will check the Fancoil in the room but the extreme warm temperatures in the last days really might be the explanation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Excellent stay around the corner of Central Station

Kick V. L. Business - 02/02/2020 Confirmed reviews ALL

Good hotel, close to downtown and central station. Good rooms, bed and internet. Had a nice evening in beautiful Basel!

Dear Mr. van L. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Ea Business - 01/02/2020 Confirmed reviews ALL

Good bed, good room, but very warm. Even warmer in the bathroom and If opening window then loud. On the other hand I chose the hotel since I wanted the closeness to the train station which I appreciate.

Dear Ms. Alfredson Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please do not hesitate to contact our Front Office Team at anytime if there is any inconvenience during your stay. If we are informed about a problem like yours regarding the room temperature we can offer a solution immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johannes Frank Ibis Basel Bahnhof

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