ibis Basel Bahnhof 2.5 stars
Customer review rating (ALL Rating) 4.6/5 753 reviews
ALLSAFE approved hotel
An ALL SAFE certified hotel
Free use of public transport throughout the entire city of Basel
3 minutes' walk from the train stations and 20 minutes' bus ride from the airport
Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel
Free WiFi throughout the hotel
Margarethenstrasse 33-35
4053 BASEL
Switzerland
BASEL HAUPTBAHNHOF: BASEL HAUPTBAHNHOF SBB
BASEL IWB: 2 BASEL IWB
BASEL-MULHOUSE At 10km / 6.21 miles
BASEL-HAUPTBAHNHOF At 0.3km / 0.19 miles
GPS:47.546829, 7.584274
Check-in from - Check out up to
Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Accessible room
Customer review rating 4.5/5
Eric L. Solo - Confirmed reviews ALL
as i said the only issue that the Airconditioning was poor and rather warm in the room?
Dear ERIC L., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note about the technical air-cooling problem and transferred it to the service. We are very sorry you had to undergo with this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof
TripAdvisor rating 4.0/5
Daniel3282 Business - TripAdvisor review
Perfect small hotel for a few nights stay. Was clean and comfortable with windows that can open. I had a room facing the courtyard and therefore very quiet. The bed was comfortable, they have a good selection at breakfast and they offer soya milk as well. Overall it was a good stay.
Customer review rating 5.0/5
Mahmoud A. Business - Confirmed reviews ALL
Super experience and very pleasant
Dear MAHMOUD ZAID-A., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the points, we as hotel are not able to make anything, but you can contact the help desk via this page https://help.accor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof
Customer review rating 3.5/5
Mic B. Business - Confirmed reviews ALL
Now I know where you are I would not hesitate to stay again ... but you are not easy to find The building is pretty poorly signposted, even with Sat nav in the car and Google maps on my phone I struggled to locate the hotel at night by car. And once located it took me a further pass to find the parking garage which is poorly signposted - maybe add instructions on the location of your underground parking to your website? Room was good, bed comfortable, pillows not good - basically empty bag of air. TV channel selection excellent, better than many 4*/5* I have stayed in. Bathroom ok, shower water pressure weak, but clean. Missing the kettle for tea, and a fridge to keep water cold ... Aircon seemed not to cool, but window opened so no problem. Reception and breakfast staff friendly and helpful (10/10)
Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof
Customer review rating 5.0/5
Michael M. Solo - Confirmed reviews ALL
From arrival to depature everything ran smoothly
Dear MICHAEL M., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof
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