ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 1,529 reviews

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Description

Hotel extras

  • Baselcard

  • Central location

  • Very good connections

  • WIFI

  • 24-hour reception desk

Our accommodation(s)

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,529 reviews

Customer review rating 3.5/5

Hans V. Families - Confirmed reviews ALL

friendly reception, good chamber, though much noise from outside, good cleaning, breakfast moderate, high prize.

Dear Hans V., Thank you for your feedback regarding your recent stay. We are pleased to hear you found our reception friendly and enjoyed the comfort of your room. However, we regret that noise levels and breakfast offerings did not meet your expectations. Your comments will be taken into consideration for future improvements. Best regards, ibis Basel Bahnhof

Customer review rating 5.0/5

Marija M. Couples - Confirmed reviews ALL

I am very satisfied with the service they provided, good breakfast, friendly staff, the accommodation is in a good location near the train station for Colmar and Strasbourg, public transport in front of the hotel, special benefit - free Baselcard for public transport

Dear Marija M., Thank you for your kind words regarding your recent stay at ibis Basel Bahnhof. We are delighted to hear that you enjoyed our friendly service, comfortable accommodations, and the convenience of our location near public transport. It is great to know that the complimentary Baselcard added value to your experience. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.5/5

Philip B. Couples - Confirmed reviews ALL

Welcoming, very friendly and efficient staff. Well placed hotel close to the train station and tram lines. Usual comfortable ibis rooms. Very good breakfast. Excellent value for money.

Dear Philip B., Thank you for your delightful feedback. We are thrilled to hear that our team made your stay enjoyable and that you appreciated our convenient location and breakfast offerings. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon. Best regards, ibis Basel Bahnhof

Customer review rating 3.5/5

Sandrine I. A. Business - Confirmed reviews ALL

I. like that this hotel is close to the train station, easy to reach on arrival. Room is simple, clean and comfortable. I. see 2 possibilities of improvements. First, send the invoice by mail as requested. Second, have more food at breakfast. Around 7:20 am there were limited quantities and I. saw no employee bringing refill. Some products were even exhausted

Dear Sandrine I. A., Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments about our location and the comfort of your room. However, we regret to hear about the issues you encountered with the breakfast service and the invoice request. While we strive to ensure A. pleasant experience, we acknowledge the need for improvement in these areas. Your insights are valuable, and we will consider them for future enhancements. Best regards, ibis Basel Bahnhof

Customer review rating 3.0/5

Asam K. Solo - Confirmed reviews ALL

The staffers were good and friendly but my disappointment was not even the cheapest bottle of water ,tea or coffee was on the table for the guests. It doesn’t cost much. Thanks

Dear Asam K., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, we regret that you found the absence of complimentary beverages disappointing. Your feedback is valuable, and we will consider it as we strive to enhance our guest experience. Best regards, ibis Basel Bahnhof

Other web-users rate our hotel

  • 1,224 reviews 9.6/10 Location
  • 1,045 reviews 6.7/10 Room
  • 995 reviews 9.2/10 Service
  • 24 reviews 8.8/10 WiFi
  • 437 reviews 7.6/10 Breakfast
  • 426 reviews 8.6/10 Cleanliness
  • 97 reviews 6.3/10 Food

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