ibis Basel Bahnhof

ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 846 reviews

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Description

Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

  • BASEL HAUPTBAHNHOF:  BASEL HAUPTBAHNHOF SBB

  • BASEL IWB:  2 BASEL IWB

  • By plane

    BASEL-MULHOUSE At 10km / 6.21 miles

  • By train

    BASEL-HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:47.546829, 7.584274

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  846 reviews

TripAdvisor Rating  4.0/5  1,084 reviews

Good Location

Customer review rating 4.5/5

Brian L. Couples - Confirmed reviews ALL

Great room and friendly staff. Tram stops right outside to take to all that Basel has to offer.

Dear BRIAN T., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Amazing stay!

Customer review rating 5.0/5

Dan Solo - Confirmed reviews ALL

Really great location to easily get to train station and trams. Very clean and super nice staff at front desk

Dear TREY S., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Well located, friendly staff

Customer review rating 4.5/5

Amr Business - Confirmed reviews ALL

The location is extremely convenient with 2 tram lines right outside and also many supermarkets and restaurants around. Check in could have been better if there were more staff. I waited almost half hour because there were 3 people ahead of me and there were at least another 3 or 4 people behind me (I came for a conference so all hotels in Basel are quite full). Room would benefit from an upgrade. I received a handicapped room which shower was not convenient with the folding chair that could not be folded or moved. However, the staffs were all very nice and friendly.

Customer review rating 5.0/5

Sylvester Business - Confirmed reviews ALL

Excellent staff at reception

Dear SYLVESTRE J., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

good stay for short duration

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

- non-smoking room but I had to leave the window open 2h because of the smell of cigarette in the room - no fridge in the room (should be the minimum) - room not yet ready at my arrival 15.00 (I gave the timing in my booking) so I receive another room (same size but not a quiet one as requested)

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

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