ibis Basel Bahnhof

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ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 753 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

  • BASEL HAUPTBAHNHOF:  BASEL HAUPTBAHNHOF SBB

  • BASEL IWB:  2 BASEL IWB

  • By plane

    BASEL-MULHOUSE At 10km / 6.21 miles

  • By train

    BASEL-HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:47.546829, 7.584274

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Basel Bahnhof

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  753 reviews

TripAdvisor Rating  4.0/5  1,081 reviews

good stay , airconditioning not very good?

Customer review rating 4.5/5

Eric L. Solo - Confirmed reviews ALL

as i said the only issue that the Airconditioning was poor and rather warm in the room?

Dear ERIC L., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note about the technical air-cooling problem and transferred it to the service. We are very sorry you had to undergo with this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Very friendly staff.

TripAdvisor rating 4.0/5

Daniel3282 Business - TripAdvisor review

Perfect small hotel for a few nights stay. Was clean and comfortable with windows that can open. I had a room facing the courtyard and therefore very quiet. The bed was comfortable, they have a good selection at breakfast and they offer soya milk as well. Overall it was a good stay.

Outstanding stay

Customer review rating 5.0/5

Mahmoud A. Business - Confirmed reviews ALL

Super experience and very pleasant

Dear MAHMOUD ZAID-A., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the points, we as hotel are not able to make anything, but you can contact the help desk via this page https://help.accor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Good location, but hard to locate.

Customer review rating 3.5/5

Mic B. Business - Confirmed reviews ALL

Now I know where you are I would not hesitate to stay again ... but you are not easy to find The building is pretty poorly signposted, even with Sat nav in the car and Google maps on my phone I struggled to locate the hotel at night by car. And once located it took me a further pass to find the parking garage which is poorly signposted - maybe add instructions on the location of your underground parking to your website? Room was good, bed comfortable, pillows not good - basically empty bag of air. TV channel selection excellent, better than many 4*/5* I have stayed in. Bathroom ok, shower water pressure weak, but clean. Missing the kettle for tea, and a fridge to keep water cold ... Aircon seemed not to cool, but window opened so no problem. Reception and breakfast staff friendly and helpful (10/10)

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Superb location right by the station

Customer review rating 5.0/5

Michael M. Solo - Confirmed reviews ALL

From arrival to depature everything ran smoothly

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We are a couple who stayed for 2 nights. The location of the hotel was close to the Basel SBB train station (about 5 minutes away), so it was very convenient. Comfort level, however, can be improved. The pillows were too soft and the rooms were not very soundproof. Overall, the room was minimal but able to satisfy our needs. We enjoyed our stay!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Great location

Customer review rating 4.5/5

Anna Business - Confirmed reviews ALL

Very nice hotel, located close to the train station and the city center. Nice breakfast and cool the option of the early check in.

Dear ANNA F., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry safe box & fridge are not part of our standard (but solutions are available upon request at the reception). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

GOOD LOCATION

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff friendly & helpful with excellent breakfast

Dear BOB T., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Good Comfortable stay

Customer review rating 4.0/5

Chibani Solo - Confirmed reviews ALL

Friendly staff, comfortable room and great location.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Nice room, good temp, nice sized shower

Customer review rating 4.5/5

Tim Business - Confirmed reviews ALL

Fast checkin, room clean, good temperature, great location for the station

Dear TIM F., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Clean, comfortable, handy for railway station.

Customer review rating 4.5/5

Phil R. Couples - Confirmed reviews ALL

We found the Ibis Bahnhoff very clean and comfortable with friendly helpful staff. The only issue was lack of tea/coffee and kettle etc in the room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Should you need a kettle during a future stay, you can always borrow one at our reception desk. Regarding the Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Good location

Customer review rating 5.0/5

Douglas B. Solo - Confirmed reviews ALL

Everything as expected

Dear DOUGLAS B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Excellent location for my trip.

Customer review rating 4.5/5

Single T. G. Solo - Confirmed reviews ALL

Friendly and helpful staff. Early breakfast (from 6.00am onwards) was really helpful. Room was quiet despite tram routes outside.

Dear RODGER W., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

very well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The staff is very friendly

Dear MARC B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Great staff

Customer review rating 5.0/5

Mike R. Business - Confirmed reviews ALL

Good to be back at this hotel. Usual warm welcome from the staff on Reception. Room was clean, quiet and comfortable.

Dear MIKE R., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Clean and efficient. Definitely recommend

TripAdvisor rating 5.0/5

Explorer1305 Families - TripAdvisor review

After a stay at another IBIS in a different city, I had certain expectations for a Swiss IBIS. Better than expected, the hotel was very clean and efficient. I liked the option of donating for an environmental cause instead of asking for the room cleaning. I would definitely recommend it and come again.

Dear Explorer1305, thank you very much for taking the time to rate the ibis Basel Bahnhof and to share your experience with us. We are happy to know that we fulfilled your expectations. We hope to see you back very soon. Best regards, Stephan Köppel General Manager

Great place to stay

TripAdvisor rating 5.0/5

nairmt Business - TripAdvisor review

Had a wonderful time. The staff was very friendly and helpful. The hotel was clean and comfortable. It is a great place to stay. The tram is right in front of the hotel, which makes it really easy to travel anywhere.

Dear nairmt, thank your very much for taking the time to review the ibis Basel Bahnhof and for sharing your experiences with us. It makes us happy to know that you enjoyed your visit in Basel and kept our team in good memories. We hope to see you back very soon. Kind regards, Stephan Köppel General Manager

IBIS BASEL BAHNHOF

TripAdvisor rating 4.0/5

ALANMaidenhead Solo travel - TripAdvisor review

Friendly and helpful staff. Large comfortable room with plenty of storage space for my seven day stay. Superb bed. Very good buffet breakfast. I especially liked the choice of bread rolls. I made extensive use of the free local transport which is included in the price. Trams stop outside the hotel. There is a frequent service to the centre of Basel. The rear entrance to the SBB station is a short walk. This was my sixth stay. I am planning to return next year.

Dear ALANmaidenhead, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Basel and a great privilege to gain your loyalty ! Warm regards, Stpehan Köppel General Manager

So friendly and warm hearted...

TripAdvisor rating 5.0/5

Sally B Business - TripAdvisor review

The staff at the hotel are so warm hearted and caring. We had a wonderful stay, awesome delicious breakfasts, space for small meetings, and comfy space to rest and relax. We will definitely stay here again when we are in Basel!!

Dear Sally B, Thank you for your great review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Basel. Best regards, Stephan Köppel General Manager

Good location, great staff, value for money!

TripAdvisor rating 4.0/5

ioannak371 Couples - TripAdvisor review

Very good location, 3 min walk away from main train station SBB. Value for money. Clean rooms. Free public transportation offered. Next to tram station IWB. Great and polite staff. Suggested for travellers!

Dear loanna K, We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager

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