ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.5/5 1,615 reviews

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Description

Hotel extras

  • Baselcard

  • Central location

  • Very good connections

  • WIFI

  • 24-hour reception desk

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,615 reviews

Customer review rating 5.0/5

Cedric K. Business - Confirmed reviews ALL

Dear Cedric K., Thank you for your kind words regarding our ideal location and the service provided by our personnel. We are delighted to hear that our team has consistently made your stays enjoyable. We look forward to welcoming you back on your next visit to Basel. Best regards, ibis Basel Bahnhof

Customer review rating 4.5/5

Ian T. Friends - Confirmed reviews ALL

Dear Ian T., Thank you for your kind words regarding our convenient location and the comfort of our accommodations. We are pleased to hear that our staff made a positive impression on your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 5.0/5

Dale S. Couples - Confirmed reviews ALL

Dear Dale S., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and your stay comfortable and clean. We appreciate your kind words and hope to welcome you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Trevor G. Solo - Confirmed reviews ALL

Dear Trevor G. Thank you for your review and for your kind comments about your stay overall. We're delighted to hear you had a perfect stay until your final evening. We're sorry there was a misunderstanding regarding your drink order. It appears there was some confusion between ordering a bottle of wine and a glass of wine, and we sincerely apologize for the inconvenience. We would also like to reassure you that all of our front desk team members speak English fluently. While misunderstandings can occasionally happen, we appreciate you bringing this to our attention. We hope to welcome you again soon. Best regards Hotel ibis Basel Bahnhof

Customer review rating 2.5/5

Tahsin C. M. Families - Confirmed reviews ALL

Dear Tahsin C. M. Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, particularly regarding your check-in experience. Please accept our sincere apologies if you felt our reception service was rude or unwelcoming, as this is not the level of hospitality we strive to provide. We are, however, pleased to hear that you appreciated the attentive and kind service from our breakfast team. Your compliments will certainly be shared with them. We also take your comments about the reception experience seriously and will address them with our team to ensure a more welcoming and professional service for all our guests. Thank you again for your honest feedback. We hope you will give us another opportunity in the future to provide you with a much-improved experience. Kind regards Hotel ibis Basel Bahnhof

Other web-users rate our hotel

  • 1,182 reviews 9.7/10 Location
  • 1,017 reviews 6.1/10 Room
  • 965 reviews 9.1/10 Service
  • 18 reviews 9.1/10 WiFi
  • 416 reviews 7.4/10 Breakfast
  • 389 reviews 8.1/10 Cleanliness
  • 95 reviews 5.7/10 Food

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