ibis Basel Bahnhof Hotel 2.5 stars

Reception was rather slow, although the booking was made on line. The carpet in the corridor smells unpleasantly. The room was quite nice and well equipped. However, the handicap stool in the shower could not be put up, there was no fastening device, so showering had to be done standing with the stool down. We do not like the stool, unless a person is very handicapped and needs such a thing.

Good

Online check-in worked really well, since the check-in at the hotel took merely a couple of seconds. The experience obviously was changed because of COVID-19. But that is certainly not your fault. It felt to us that the pandemic is take seriously and measures are taken to ensure guest safety. All in all we are satisfied, fair prices and quality as well as location.

seamless experience with excellent service

Thanks to Johannes we were able to move a previous booking in March to September, something which we greatly appreciated. It is this sort of care which is certain to attract and keep customers loyal to the Accor group. The room of course was as one might expect, clean and comfortable.

Very nice room, quiet and good coffee on the bar. Quick check in and check out.

After a stay at another IBIS in a different city, I had certain expectations for a Swiss IBIS. Better than expected, the hotel was very clean and efficient. I liked the option of donating for an environmental cause instead of asking for the room cleaning. I would definitely recommend it and come again.

Had a wonderful time. The staff was very friendly and helpful. The hotel was clean and comfortable. It is a great place to stay. The tram is right in front of the hotel, which makes it really easy to travel anywhere.

Friendly and helpful staff. Large comfortable room with plenty of storage space for my seven day stay. Superb bed. Very good buffet breakfast. I especially liked the choice of bread rolls. I made extensive use of the free local transport which is included in the price. Trams stop outside the hotel. There is a frequent service to the centre of Basel. The rear entrance to the SBB station is a short walk. This was my sixth stay. I am planning to return next year.

The staff at the hotel are so warm hearted and caring. We had a wonderful stay, awesome delicious breakfasts, space for small meetings, and comfy space to rest and relax. We will definitely stay here again when we are in Basel!!

Very good location, 3 min walk away from main train station SBB. Value for money. Clean rooms. Free public transportation offered. Next to tram station IWB. Great and polite staff. Suggested for travellers!

Excellent base for the railway station. I wish I had spent more time exploring the City of Basel, but I was staying here overnight before catching an early morning train into France and back to England, having been in Central Switzerland for a period.

Staff very helpful. Breakfast very good value with a wide selection. 5 minute walk to the main station and a tram stop outside the hotel. The rooms are a good size with a spacious shower room. Would happily use this hotel again.

We arrived quite late and had an excellent welcome. Our rooms were clean and comfortable and the air conditioning made it a comfortable night. We had a snack in the bar which was was good and our breakfast the following morning was fine . All in all this was a good experience made additionally so by the first rate staff. The hotel is very convenient and well served by public transport which is free to guests. What else can I say - just thank you!

Excellent hotel a short walk away from the main train station and with easy access to the coach to the airport. Very clean, good breakfast and staff were very helpful and pleasant. Would definitely recommend