ibis Basel Bahnhof

ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 1,183 reviews

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Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,183 reviews

TripAdvisor Rating  4.0/5  1,093 reviews

Customer review rating 2.0/5

Mark Business - Confirmed reviews ALL

I arrived at the hotel at around 11am, way ahead of the usual check in time of 15hrs. However, the receptionist said that my room was ready ( I thought: Amazing! This allows me to work in my room!), and then proceeded to inform that my room was ready but only if I paid CHF30 extra. Come on! I know Ibis is a budget hotel, but why not check your guest in early if the room is clean and ready? I also work in the hospitality industry and I think charging CHF30 is petty. I paid the CHF30 and entered my room. The room is ok. It is very basic but clean and does the job. Sadly, the battery of the door lock ran out, so my room key was not working and I had to walk up and down 3 times. Twice because the receptionist said it was probably my fault the card doesnt work and then for him to finally realize it was the battery of the door lock that had run out. Breakfast the next morning was good. Although definitely not 'market fresh' as they claim. The cheese and cold cuts still had their plastic on. Service good, but not personal.

Good Location

Customer review rating 4.0/5

Dermot H. Business - Confirmed reviews ALL

Easy walk from the main train station.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Well located short walk from Basel sbb

Customer review rating 4.5/5

Mark H. Business - Confirmed reviews ALL

Friendly clean and centrally located

Dear MARK H., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

All interaction with the staff has been pleasant - at the reception desk / bar as well as with room service

Dear DANIEL TRUMMER, We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

BASEL - 2022

Customer review rating 4.5/5

Alan H. Solo - Confirmed reviews ALL

Hotel is very convenient for transport. The main station is less than a ten minute walk and there are tram stops outside and opposite . The hotel provides guests a pass for or free public transport, which includes the bus to the airport. The staff were very friendly and helpful. My room was very comfortable as was the large bed. Plenty of storage space for my seven days stay. I enjoyed the cold buffet breakfast. This ws my fifth visit. I hope to return in 2023.

Dear ALAN S., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

In partnership with TripAdvisor

Other web-users rate our hotel

  • 543 reviews 9.4/10 Location
  • 485 reviews 7.6/10 Room
  • 628 reviews 9.6/10 Service
  • 13 reviews 9/10 WiFi
  • 270 reviews 8/10 Breakfast
  • 189 reviews 9.1/10 Cleanliness
  • 45 reviews 5.7/10 Food

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