Mercure Plaza Biel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,059 reviews

Mercure Plaza Biel - Image 1
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Description

Hotel extras

  • Rental of e-bikes to explore the Three Lakes region

  • Coworking space

  • Access from the train station by public transport (bus 2 or 72), Diamantstrasse exit

  • Free and fast WIFI

  • New Mercure bedding

Our accommodation(s)

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
2502 BIEL
Switzerland

GPS:47.13857, 7.249614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRIQUE

Non contractual photo

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,059 reviews

Customer review rating 2.5/5

Mentes Y. Business - Confirmed reviews ALL

The bed was small, and the door wouldn't open; I had trouble every time I tried to enter the room.

Customer review rating 4.0/5

Jean-luc B. Business - Confirmed reviews ALL

I was lucky I could park the car just in front of the hotel (4 places incl 2 plug-in places) otherwise "Tiefgarage" difficult to reach and park

Customer review rating 5.0/5

Mark C. Couples - Confirmed reviews ALL

The hotel's location was highly advantageous, and the staff provided us with a wealth of valuable local information.

Customer review rating 4.0/5

Jean-marie F. Couples - Confirmed reviews ALL

The beds are very comfortable. There is also a Nespresso Machine in the Room (which is a huge plus for us). The breakfast buffet is good (but not stellar). Only negative is that most of the Reception Staff only speaks poor German and French.

Customer review rating 4.5/5

Paul S. Business - Confirmed reviews ALL

As above, everything was very well executed. Distance from the station with a suitcase was a slight issue, but not a big one. The only thing I would say is that in places the hotel is looking a bit dated. We used the sauna up on the top floor which was great, with towels provided as the added finesse, but when you go out onto the outdoor area it looked like it hadn't been attended to in some time. A sweep and a mop would be all it needed. The other thing I noticed is that the Mercure sign on the roof was only partly there. Only the M was present, but supports for the rest of the letters seemed to be there. Again, I am nit picking but it just takes the shine off a little bit. Despite the above overall it was a great experience. Well located to the Omega museum and the old town. The staff were very pleasant, particularly the lady on the afternoon/evening shift when we checked in.

Other web-users rate our hotel

  • 292 reviews 8.5/10 Location
  • 413 reviews 8.3/10 Room
  • 493 reviews 9.4/10 Service
  • 6 reviews 9.5/10 WiFi
  • 253 reviews 9.2/10 Breakfast
  • 167 reviews 9/10 Cleanliness
  • 14 reviews 4.2/10 Wellness Area
  • 9 reviews 9.4/10 Bar

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