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Mercure Plaza Biel 4 stars

Customer review rating 4.4/5 1,943 reviews

Mercure Plaza Biel
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502
biel
switzerland

Tel: +41323286868

Fax: (+41)32/3286869

Check-in from 14h00

Check out up to 12h00

  • BUS :  7 Diamantstrasse

  • By plane

    BASEL At 95km / 59.04 miles

  • By plane

    GENEVE At 180km / 111.86 miles

  • By plane

    ZURICH At 125km / 77.68 miles

  • By train

    BAHNHOF At 1km / 0.62 miles

GPS :47.13857, 7.249614

Our accommodations

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 2 single size beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 1 single size bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BARRIQUE

Type of cuisine: Mediterranean

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEJA VU LOUNGE

Non contractual photo

Jazzbar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR & SNACK BARRIQUE

Non contractual photo

THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 116 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Plaza Biel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,943 reviews

tripadvisor

TripAdvisor Rating 4.0/5

467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good - But Give Breakfast A Miss

Customer review rating 4.4/5

Tim S. Solo - 31/07/2020 Confirmed reviews ALL

I stayed 11 nights. The hotel is centrally placed but at the same time in a quiet quarter. Bed very comfortable. Shower not very powerful, but temperature consistent. Breakfast very poor - slow service and terrible choice of food, with the bread often stale (no buffet - breakfast was brought to your table on a plastic-wrapped tray). The 'rooftop terrace' consisted, as far as I could tell, of one dispiriting indoors room.

First time here

TripAdvisor rating 4.0/5

danny r Couples - 22/07/2020 TripAdvisor review

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

First time in town

Customer review rating 4.4/5

Dannyr Couples - 15/07/2020 Confirmed reviews ALL

Check in and out went ok.nice parking and at no cost Room was ok air conditioning non functioning but we left window open and there was no noise from outside.Got local map with explanations of interesting sites without even asking very nice

Great staff but weird experience.

Customer review rating 4.4/5

R.y Couples - 13/07/2020 Confirmed reviews ALL

The hotel itself is what we expected but the whole experience was weird. Mainly due to Covid 19 but other things were “old” style.

It‘s ok

Customer review rating 4.4/5

Anonymous Families - 12/07/2020 Confirmed reviews ALL

Infrastructure is not the newest.

COVID19 safe

TripAdvisor rating 4.0/5

alexis s Business - 19/06/2020 TripAdvisor review

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Renovated decoration; good location, good rest and friendly staff. Breakfast to be improved.

Customer review rating 4.4/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Very friendly staff both at the reception and in the dining area. The renovation of the guest rooms was long overdue, and it makes an enormous difference in terms of comfort and quality perception compared to the non-renovated rooms –although the toilet in the small room 521 is not practical at all. As usual in Mercure and Novotel hotels, the weakness is in the breakfast offering, with a reduced choice and especially that yellow, baked industrial mousse served as a substitute to scrambled egg.

Good stay

Customer review rating 4.4/5

Jean-paul Business - 26/01/2020 Confirmed reviews ALL

Convenient and confortable hotel in Biel downtown

Good surprise!

Customer review rating 4.4/5

M.h Couples - 29/12/2019 Confirmed reviews ALL

Very good experience overall. Amazing customer service and very good breakfast. In addition to that, I was offered welcome drinks at my arrival, a great detail to celebrate my birthday.

Perfect place

Customer review rating 4.4/5

Anonymous Business - 21/11/2019 Confirmed reviews ALL

3rd time in Mercure, all was perfect, from the welcome desk to the departure. Excellent rest. Clean room. Top breakfast.

Short & good stay

Customer review rating 4.4/5

Nic H. Solo - 06/11/2019 Confirmed reviews ALL

arrived at 01.00AM and left at 07.00am after a short night

Three day stay

Customer review rating 4.4/5

V. F. Business - 31/10/2019 Confirmed reviews ALL

Excellent three days stay as part of a business trip. Comfortable room nicely appointed and was able to get work done in the evening. Centrally located and a good base to see the town from.

Pleasant stay. Felt like a time traveler, as the lobby is oldfashioned.

Customer review rating 4.4/5

Maren Families - 12/10/2019 Confirmed reviews ALL

Very nice crew. Chamber comfortable. You have to ask for slippers, which I didn’t know, missed them in the room. Please renovate - it’s charming, but not Mercure standard anymore. Pancake machine was a lot of fun! Scrambled eggs didn’t live up to expectations (egg powder?!)

Perfect for a short stay in Bienne

Customer review rating 4.4/5

Anonymous Business - 10/10/2019 Confirmed reviews ALL

Excellent customer service, the employees are welcoming you with a genuine smile. The room was perfectly clean, very good breakfast.

Customer service Consistency!

Customer review rating 4.4/5

Damien Business - 29/09/2019 Confirmed reviews ALL

As always, as for many years, me and my colleagues always return for this jewel in Biel. Actually the best in town. Location, rooms, restaurant, garage, front desk personnel at its best, the list is endless and all is great. Thank you. See you again soon.

Not what I expected from a 4 Star hotel

Customer review rating 4.4/5

G. V. B. Business - 26/09/2019 Confirmed reviews ALL

Over priced and dated hotel. Room old and beds very basic. Breakfast was simple, yet most of the food gone and was slowly replaced by a uninterested member of staff. Completely not worth the extra charge.

Great

Customer review rating 4.4/5

Anonymous Business - 11/09/2019 Confirmed reviews ALL

This is a nice clean property. The staff is very friendly and helpful.

Central location, very polite staff

Customer review rating 4.4/5

Hansgerd M. Business - 04/09/2019 Confirmed reviews ALL

Hotel is located central in Biel, everything in walking distance, very friendly hotel staff, room (601) was perfect, breakfast had plenty of choices, we will return

Perfect

Customer review rating 4.4/5

Jackie Couples - 24/08/2019 Confirmed reviews ALL

Perfect customer service

If you're in the neighborhood, go here

TripAdvisor rating 4.0/5

Yves_Vandezande Couples - 19/08/2019 TripAdvisor review

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

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