Mercure Plaza Biel 4 stars

Name: Mercure Plaza Biel
Address: BIEL, 2502, SWITZERLAND
Telephone: (+41)32/3286868
Rating: 4.4

Customer review rating 4.4/5 1,904 reviews

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Mercure Plaza Biel

Hotel for travellers looking for local and authentic experiences

The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

The nature reserve on St Peterinsel, the three-lake cruise or shopping in Biel's pedestrianized zone are just a few of the many excursions available. The hotel staff will be happy to advise you.

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Public outdoor parking(Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Dutch
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Boutiques/shopping
- Beauty salon(Nearby)
- Gift shop/newspaper shop(Nearby)
- Hairdressing salon(Nearby)
Concierge

Breakfast
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30 - 22:30
- Opening hours : Week-end 06:30 - 22:30 ONLY SATURDAY

Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna
- Solarium
- Tanning salon
Beach and water sports
- Boat excursions
- Pedal boat
Other sports activities
- Bicycles rental
- Athletics stadium
- Billiards/Snooker
- Bowling
- Jogging track

4 meeting room(s)
Copy/print service available

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502
biel
switzerland

Tel: +41323286868

Fax: (+41)32/3286869

Contact email :

Check-in from 14h00

Check out up to 12h00

BUS : 7 Diamantstrasse

By plane
BASEL At 95km / 59.04 miles
By plane
GENEVE At 180km / 111.86 miles
By plane
ZURICH At 125km / 77.68 miles
By train
BAHNHOF At 1km / 0.62 miles

GPS :47.13857, 7.249614

Our accommodations

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Superior Room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Classic room with 2 single size beds

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Superior room with 1 single bed

Max. number of persons: 1

Wireless internet in your room
Satellite/cable colour TV

Classic room with 1 single size bed

Max. number of persons: 1

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

BARRIQUE

Type of cuisine: Mediterranean

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Lunch

11:30 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

DEJA VU LOUNGE

Jazzbar.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

BAR & SNACK BARRIQUE

THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 116 m²
Maximum capacity: 70 people
Maximum banquet capacity: 80 people

Find out more

COVID19 safe

alexis s Business - 19/06/2020 TripAdvisor review

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Renovated decoration; good location, good rest and friendly staff. Breakfast to be improved.

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Very friendly staff both at the reception and in the dining area. The renovation of the guest rooms was long overdue, and it makes an enormous difference in terms of comfort and quality perception compared to the non-renovated rooms –although the toilet in the small room 521 is not practical at all. As usual in Mercure and Novotel hotels, the weakness is in the breakfast offering, with a reduced choice and especially that yellow, baked industrial mousse served as a substitute to scrambled egg.

Good stay

Jean-paul Business - 26/01/2020 Confirmed reviews ALL

Convenient and confortable hotel in Biel downtown

Good surprise!

M.h Couples - 29/12/2019 Confirmed reviews ALL

Very good experience overall. Amazing customer service and very good breakfast. In addition to that, I was offered welcome drinks at my arrival, a great detail to celebrate my birthday.

Perfect place

Anonymous Business - 21/11/2019 Confirmed reviews ALL

3rd time in Mercure, all was perfect, from the welcome desk to the departure. Excellent rest. Clean room. Top breakfast.

Short & good stay

Nic H. Solo - 06/11/2019 Confirmed reviews ALL

arrived at 01.00AM and left at 07.00am after a short night

Three day stay

V. F. Business - 31/10/2019 Confirmed reviews ALL

Excellent three days stay as part of a business trip. Comfortable room nicely appointed and was able to get work done in the evening. Centrally located and a good base to see the town from.

Pleasant stay. Felt like a time traveler, as the lobby is oldfashioned.

Maren Families - 12/10/2019 Confirmed reviews ALL

Very nice crew. Chamber comfortable. You have to ask for slippers, which I didn’t know, missed them in the room. Please renovate - it’s charming, but not Mercure standard anymore. Pancake machine was a lot of fun! Scrambled eggs didn’t live up to expectations (egg powder?!)

Perfect for a short stay in Bienne

Anonymous Business - 10/10/2019 Confirmed reviews ALL

Excellent customer service, the employees are welcoming you with a genuine smile. The room was perfectly clean, very good breakfast.

Customer service Consistency!

Damien Business - 29/09/2019 Confirmed reviews ALL

As always, as for many years, me and my colleagues always return for this jewel in Biel. Actually the best in town. Location, rooms, restaurant, garage, front desk personnel at its best, the list is endless and all is great. Thank you. See you again soon.

Not what I expected from a 4 Star hotel

G. V. B. Business - 26/09/2019 Confirmed reviews ALL

Over priced and dated hotel. Room old and beds very basic. Breakfast was simple, yet most of the food gone and was slowly replaced by a uninterested member of staff. Completely not worth the extra charge.

Great

Anonymous Business - 11/09/2019 Confirmed reviews ALL

This is a nice clean property. The staff is very friendly and helpful.

Central location, very polite staff

Hansgerd M. Business - 04/09/2019 Confirmed reviews ALL

Hotel is located central in Biel, everything in walking distance, very friendly hotel staff, room (601) was perfect, breakfast had plenty of choices, we will return

Perfect

Jackie Couples - 24/08/2019 Confirmed reviews ALL

Perfect customer service

If you're in the neighborhood, go here

Yves_Vandezande Couples - 19/08/2019 TripAdvisor review

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Great room, as usual. Miserable coffee and tea, as usual.

Diego Business - 18/08/2019 Confirmed reviews ALL

I truly like your hotel, is easy to find and everything goes smoothly on checking in and out; is quiet and clean with great bathrooms. However, the breakfast doesn't correspond to the rate of hotel it is. Your coffee is miserable and you can't even have a decent cup of tea as the water is lukewarm.

Excelente

Belen V. E. Families - 10/08/2019 Confirmed reviews ALL

I. Was very satisfy with my experience at Your hotel

As always, a great experience.

Bernd Solo - 01/08/2019 Confirmed reviews ALL

Room and personnel where great as usual. The breakfast was OK, but not everything was of the same quality every day.

Very good.

Trashbrain Solo - 25/07/2019 Confirmed reviews ALL

Very good!

Good hotel but very small rooms

Anonymous Business - 23/07/2019 Confirmed reviews ALL

The hotel is good, the rooms have a special design, but they are very small! Like in Japan or Hong Kong. If you compare the size with the price, the hotel is at least 20 to 30% to expensive. The breakfast is ok, but nothing special. I have no idea how this hotel can be rated as a 4 star hotel when it actually is a 3 star hotel.

Our most recent 20 reviews

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