Mercure Plaza Biel 4 stars

I had various appointments throughout the day and Mercure was perfectly located in the middle of the city. The staff were friendly and I felt welcome from the first instance.

The hotel is very nice as well as the personal. Clean, confortable, good breakfast, well located. The only negative point would be the access to the car parking lot. Need always to ask at the reception and if there is place, you get a remote control that you need to give back right after you have parked the car... could be automatised to make it easier. No other comment. In overall, I recommend this hotel.

Uncomplicated and helpful desk and restaurant staff, very clean rooms. All-in-all a very good hotel for business stays (my first stay was more than 10 years ago and i still like this hotel).

Went to the hotel for business, so everything I could wish for to facilitate my work was present: good bed, spacious room, good shower and generous breakfast; but above all very kind and service oriented people at the front desk!

Good breakfast. Bad that there is no Polish TV channel in the roms. I advice TVP Polonia.

Nice hotel, good stay, very nice breakfast, but NIGHTMARE regarding parking my car.

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Very good placed for a weekend in the city ,excellent bed size and very good quality of the mattress. Room of a very good size. Reception personal very kind and helpfull. Breakfast needs more variety.

The hotel is within walking distance from the main railway station and is hence in a good location for both business and pleasure trips. The room was modern, well-kept and clean. The Internet connection was easy to use and of more than adequate speed. The staff very friendly and professional.

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped me, and he booked at Osteleria!

It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is very ample and good.

I accidentally booked the Biel Mecure when I was in Biel already. I meant to book Milan. I went in person to ask to transfer/refund the booking. The man at the desk was nice. He said to email regarding the refund. I did so and have heard nothing since.

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.