Very nice staff and acomodating. The chairs though are very uncomfortable to sit in. Consider buying sticker to or at least hide the leds from the appliances. Like the hairdryer or tv. For someone like me that has a difficulty to fall asleep without complete dark it was hard to ignore. I had this issue in the first room that i stayed in for 4 days. The last room for one night had a room where the door shut out all the light. The second room. Room 201 had a prett loud ac. Maybe something is stuck there? It went away after an hour or so. Otherwise a very nice stay.

nice hotel, comfortable room and friendly staff. Be good when the building work is finished.

Parking 10 mins away, no stairs available In case of fire, reception a mess, restaurant looked like a surgeon room, 191 CHF. Very disapointed with Mercure

I was disappointed by problems related to the renovation program on going at the hotel. Drilling started early in the morning and hotel was quite dirty. Staff was friendly and food was good.

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The hotel is certainly very well located, the parking facility is very appreciated and the staff was very friendly. The structure itself however, and especially the rooms, are below the standards we are used to by Accor. Our room was rather tiny, very dark and felt really "outdated". Some extra efforts there would certainly be more than welcome.

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Very good placed for a weekend in the city ,excellent bed size and very good quality of the mattress. Room of a very good size. Reception personal very kind and helpfull. Breakfast needs more variety.

The hotel is within walking distance from the main railway station and is hence in a good location for both business and pleasure trips. The room was modern, well-kept and clean. The Internet connection was easy to use and of more than adequate speed. The staff very friendly and professional.

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped me, and he booked at Osteleria!

It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is very ample and good.

I accidentally booked the Biel Mecure when I was in Biel already. I meant to book Milan. I went in person to ask to transfer/refund the booking. The man at the desk was nice. He said to email regarding the refund. I did so and have heard nothing since.

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.