Mercure Plaza Biel 4 stars

Name: Hotel Mercure Plaza Biel | AccorHotels - ALL
Address: 40 Neumarktstrasse, BIEL, 2502, CH
Telephone: +41323286868
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,079 reviews

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40 Neumarktstrasse, 2502 BIEL, Switzerland

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Mercure Plaza Biel

Hotel for travellers looking for local and authentic experiences

The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

Take advantage of our light-flooded meeting rooms or co-working space and enjoy the lakefront, which can be reached on foot in a few minutes.

The nature reserve on St Peterinsel, the three-lake cruise or shopping in Biel's pedestrianized zone are just a few of the many excursions available. The hotel staff will be happy to advise you.

Hotel extras

Rental of e-bikes to explore the Three Lakes region
Coworking space
Access from the train station by public transport (bus 2 or 72), Diamantstrasse exit
Free and fast WIFI
New Mercure bedding

Our accommodation(s)

Room

Classic room with 2 single size beds

2 pers. max
19 m² / 204 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Room with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)

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Room

Classic room with 1 single size bed

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)

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Room

Superior room with 1 single bed

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)

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Room

Standard Room for disabled guests with 2 single beds

2 pers. max
19 m² / 204 sq ft

Bedding 2 x Single bed(s)
Accessible room

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Room

Executive room with double bed

Non contractual photo

2 pers. max
19 m² / 204 sq ft

Bedding 1 x King size bed(s)

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Suite

Luxurious Suite with king-size bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view or Panorama view
Most of the accommodation: Terrace

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Studio

Studio for 2 or 3 persons

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room for disabled guests with 2 single beds

2 pers. max
19 m² / 204 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
2502 BIEL
Switzerland

GPS:47.13857, 7.249614

+41 32 328 68 68

+41 32 328 68 69

BAHNHOF

Railway station

Access: 1 km / 0.62 mi 10 min walk

KONGRESSHAUS

Tourist attraction

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

CENTRE PASQUART

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 3 min drive

ZAHNRADBAHN

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 3 min drive

HAFEN

Tourist attraction

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

SOLOTHURN

Tourist attraction

Access: 25 km / 15.54 mi 30 min drive

MOUTIER

Tourist attraction

Access: 30 km / 18.64 mi 40 min drive

NEUCHATEL

Tourist attraction

Access: 32 km / 19.89 mi 45 min drive

DELEMONT

Tourist attraction

Access: 45 km / 27.96 mi 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BARRIQUE

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The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

BAR AND SNACK BARRIQUE

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THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

L HEURE BLEUE LOUNGE BAR

Fully renovated September 2023. The new stylish place to be in the city.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 116 m² / 1248.612 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 70

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,079 reviews

Yuzo G. Business - 7/6/2026 Confirmed reviews ALL

Dear Yuzo, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of your room and our central location. We are sorry that your breakfast experience did not fully meet your expectations. During the summer months, it can unfortunately be challenging to prevent birds from visiting the outdoor terrace. Nevertheless, we do our best to keep the area clean and comfortable for our guests. We appreciate your comments and hope to have the opportunity to welcome you again in the future. Kind regards, The Mercure Plaza Biel Team

Deepanshu A. Families - 7/5/2026 Confirmed reviews ALL

Dear Deepanshu, Thank you for your feedback and for choosing to stay with us. We are pleased that you appreciated our location and that you found your Studio spacious and comfortable. We are sorry that the air conditioning and the breakfast did not fully meet your expectations. We appreciate your comments and will take them into account as we continue to improve our guest experience. We hope to welcome you back again soon. Kind regards, The Mercure Plaza Biel Team

Elisabeth M. N. D. Business - 6/28/2026 Confirmed reviews ALL

Dear Elisabeth, Thank you for taking the time to share your feedback. We are sorry to hear that the room did not fully meet your expectations in terms of space and comfort. Our Superior Single Rooms are indeed more compact compared to our double rooms, which is reflected in their category and design. We appreciate your comments and will take them into consideration. We hope to have the opportunity to welcome you again in a room that better suits your needs. Kind regards, The Mercure Plaza Biel Team

Hans-jurgen O. Families - 6/20/2026 Confirmed reviews ALL

Dear Hans-Jurgen Thank you for sharing your experience with us. It is wonderful to hear that our team was able to support you during the wedding preparations and contribute to such a special occasion. We hope to have the pleasure of welcoming you back again soon. Kind regards, Mercure Plaza Biel Team

Victor J. P. Families - 6/15/2026 Confirmed reviews ALL

Dear Victor, Thank you very much for your positive review. We are sorry to hear that the charging area was not available upon your arrival. We understand how inconvenient this can be. Please rest assured that we do our best to keep these spaces reserved exclusively for electric vehicles and we regularly check their usage. We appreciate your feedback and look forward to welcoming you back again. Kind regards Mercure Plaza Biel Team

Web-users rating

Other web-users rate our hotel

295 reviews 8.5/10 Location
413 reviews 8.3/10 Room
498 reviews 9.5/10 Service
6 reviews 9.3/10 WiFi
257 reviews 9.3/10 Breakfast
166 reviews 8.9/10 Cleanliness
14 reviews 4.2/10 Wellness Area
11 reviews 9.5/10 Bar

34 reviews 8.3/10 Location
71 reviews 7.6/10 Room
86 reviews 9.6/10 Service
34 reviews 9.2/10 Breakfast
33 reviews 9.1/10 Cleanliness

49 reviews 8.6/10 Location
60 reviews 8.8/10 Room
77 reviews 9.5/10 Service
45 reviews 9.5/10 Breakfast
40 reviews 8.7/10 Comfort
22 reviews 9.1/10 Cleanliness

18 reviews 8.6/10 Location
27 reviews 8.4/10 Room
44 reviews 9.7/10 Service
23 reviews 9.5/10 Breakfast
8 reviews 9/10 Cleanliness

18 reviews 8.5/10 Location
35 reviews 8.2/10 Room
35 reviews 9.5/10 Service
18 reviews 9/10 Breakfast
16 reviews 9.2/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Plaza Biel, check-in is available from 03:00 pm and check-out is up to 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Mercure Plaza Biel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.