Mercure Plaza Biel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,313 reviews

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Hotel extras

  • Rental of e-bikes to explore the Three Lakes region

  • Coworking space

  • Access from the train station by public transport (bus 2 or 72), Diamantstrasse exit

  • Free and fast WIFI

  • New Mercure bedding

Our accommodation(s)

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse, Postfach 3376
2502 BIEL

GPS:47.13857, 7.249614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,313 reviews

TripAdvisor Rating  4.0/5  494 reviews

Well located

Customer review rating 3.5/5

Yury G. Business - Confirmed reviews ALL

Meets basic requirements. Rooms is very plain.

Satisfactory but can be easily improved

Customer review rating 3.5/5

Ilgiz Families - Confirmed reviews ALL

All good except bath robes and slippers weren't provided - aren't those essentials? That was a shame.

Good location

Customer review rating 4.5/5

Besim Families - Confirmed reviews ALL

With kids we went to see the tennis turnament. We enjoy it. In a quite location in Biel.

Great Hotel

Customer review rating 5.0/5

Jack S. Families - Confirmed reviews ALL

Second time stay at this Hotel - Staff very helpful and room quiet and comfortable with pleasant walk along shops / canal to the Hotel from the railway station. Short walkable distance to the Omega museum . Great breakfast for the three of us.

Garage sized only for local people - bad breakfast

Customer review rating 1.0/5

Lucernese Business - Confirmed reviews ALL

Our first disappointment was that after arrival we couldn't park the car in the advertised "garage" (only suitable for small cars) - actually the booking had been done especially for the garage. The cappuccino out of the fully automated coffee machine was disgusting. Our request to have a cappuccino made from the professional portafilter espresso machine was denied in a very unfriendly way. The staff on the reception desk was very friendly at all times. Summary: Worst hotel experience in about 15 years

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Other web-users rate our hotel

  • 316 reviews 8.6/10 Location
  • 527 reviews 8.1/10 Room
  • 574 reviews 9.2/10 Service
  • 293 reviews 8.5/10 Breakfast
  • 201 reviews 8.8/10 Cleanliness
  • 69 reviews 4/10 Value

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