Mercure Plaza Biel 4 stars

Customer review rating 4.4/5 2,191 reviews

ALLSAFE approved hotel

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Mercure Plaza Biel
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+ 23 Services

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502 biel
switzerland

Tel: +41323286868

Fax: (+41)32/3286869

Check-in from 14h00

Check out up to 12h00

  • BUS :  7 Diamantstrasse

  • By plane

    BASEL At 95km / 59.04 miles

  • By plane

    GENEVE At 180km / 111.86 miles

  • By plane

    ZURICH At 125km / 77.68 miles

  • By train

    BAHNHOF At 1km / 0.62 miles

GPS :47.13857, 7.249614

Our accommodation(s)

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 2 single size beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 1 single size bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BARRIQUE

Type of cuisine: Mediterranean

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEJA VU LOUNGE

Non contractual photo

Jazzbar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR & SNACK BARRIQUE

Non contractual photo

THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Plaza Biel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,191 reviews

tripadvisor

TripAdvisor Rating 4.0/5

474 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Day stay

Customer review rating 4.5/5

Anonymous Solo - 15/02/2021 Confirmed reviews ALL

I had various appointments throughout the day and Mercure was perfectly located in the middle of the city. The staff were friendly and I felt welcome from the first instance.

Great hotel

Customer review rating 4.0/5

A. Business - 14/02/2021 Confirmed reviews ALL

The hotel is very nice as well as the personal. Clean, confortable, good breakfast, well located. The only negative point would be the access to the car parking lot. Need always to ask at the reception and if there is place, you get a remote control that you need to give back right after you have parked the car... could be automatised to make it easier. No other comment. In overall, I recommend this hotel.

Ideal for business stays

Customer review rating 4.5/5

Ovronnaz Business - 01/02/2021 Confirmed reviews ALL

Uncomplicated and helpful desk and restaurant staff, very clean rooms. All-in-all a very good hotel for business stays (my first stay was more than 10 years ago and i still like this hotel).

Very helpful and kind people at the frontdesk and great beds!

Customer review rating 4.5/5

Robert Business - 09/01/2021 Confirmed reviews ALL

Went to the hotel for business, so everything I could wish for to facilitate my work was present: good bed, spacious room, good shower and generous breakfast; but above all very kind and service oriented people at the front desk!

good stay

Customer review rating 4.5/5

Christoph Z. Business - 07/01/2021 Confirmed reviews ALL

Good breakfast. Bad that there is no Polish TV channel in the roms. I advice TVP Polonia.

Good stay

Customer review rating 3.0/5

Jean-claude Solo - 26/09/2020 Confirmed reviews ALL

Nice hotel, good stay, very nice breakfast, but NIGHTMARE regarding parking my car.

Close to the city centre, comfortable room.

Customer review rating 4.0/5

Marcella S. -. B. Business - 14/09/2020 Confirmed reviews ALL

Had only one night stay, but I had a good sleep. Comfortable bed, good simple breakfast.

Good stay in large modern room

Customer review rating 4.5/5

Guido Solo - 09/09/2020 Confirmed reviews ALL

hotel situated in walking distance to the city center and even the train station, friendly check-in, as ALL Silver member got upgraded to larger room and one drink from the minibar, restaurant was closed, however there were various cafes and restaurants nearby, I will come back when I am again in Biel

very good stay and extremely well located

Customer review rating 4.5/5

Gabriela Couples - 31/08/2020 Confirmed reviews ALL

we enjoyed everything.

Customer review rating 3.5/5

Severin Solo - 29/08/2020 Confirmed reviews ALL

The stay was fine. The only strange thing to me was that, I did come in physically to ask for a room; and was told there was no available room for the night. But few minutes later, I decided to check online and found there was plenty of rooms available . I managed to book one, but didn't understand why I was told there was no available room. Didn't feel right.

Excellent hotel

Customer review rating 4.5/5

Pufi Families - 23/08/2020 Confirmed reviews ALL

Very nice hotel, well located. Definitely one of the best choices in Biel. In time of COVID no breakfast buffet. Nice bathroom but liquid soap container was empty.

Good - But Give Breakfast A Miss

Customer review rating 3.0/5

Tim S. Solo - 31/07/2020 Confirmed reviews ALL

I stayed 11 nights. The hotel is centrally placed but at the same time in a quiet quarter. Bed very comfortable. Shower not very powerful, but temperature consistent. Breakfast very poor - slow service and terrible choice of food, with the bread often stale (no buffet - breakfast was brought to your table on a plastic-wrapped tray). The 'rooftop terrace' consisted, as far as I could tell, of one dispiriting indoors room.

First time here

TripAdvisor rating 5.0/5

danny r Couples - 22/07/2020 TripAdvisor review

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

First time in town

Customer review rating 4.0/5

Dannyr Couples - 15/07/2020 Confirmed reviews ALL

Check in and out went ok.nice parking and at no cost Room was ok air conditioning non functioning but we left window open and there was no noise from outside.Got local map with explanations of interesting sites without even asking very nice

Great staff but weird experience.

Customer review rating 3.5/5

R.y Couples - 13/07/2020 Confirmed reviews ALL

The hotel itself is what we expected but the whole experience was weird. Mainly due to Covid 19 but other things were “old” style.

It‘s ok

Customer review rating 3.0/5

Anonymous Families - 12/07/2020 Confirmed reviews ALL

Infrastructure is not the newest.

COVID19 safe

TripAdvisor rating 5.0/5

alexis s Business - 19/06/2020 TripAdvisor review

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Renovated decoration; good location, good rest and friendly staff. Breakfast to be improved.

Customer review rating 4.0/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Very friendly staff both at the reception and in the dining area. The renovation of the guest rooms was long overdue, and it makes an enormous difference in terms of comfort and quality perception compared to the non-renovated rooms –although the toilet in the small room 521 is not practical at all. As usual in Mercure and Novotel hotels, the weakness is in the breakfast offering, with a reduced choice and especially that yellow, baked industrial mousse served as a substitute to scrambled egg.

Good stay

Customer review rating 4.5/5

Jean-paul Business - 26/01/2020 Confirmed reviews ALL

Convenient and confortable hotel in Biel downtown

Good surprise!

Customer review rating 4.5/5

M.h Couples - 29/12/2019 Confirmed reviews ALL

Very good experience overall. Amazing customer service and very good breakfast. In addition to that, I was offered welcome drinks at my arrival, a great detail to celebrate my birthday.

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