ibis budget Bern Expo 1 star

Customer review rating (ALL Rating) 4.3/5 797 reviews

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Guisanplatz 2 - 4, 3014 BERN, Switzerland

Description

Hotel extras

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Bright rooms with fantastic views.

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

Our accommodation(s)

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Room 1

Hotel location

ibis budget Bern Expo

Guisanplatz 2 - 4
3014 BERN
Switzerland

GPS:46.959284, 7.463704

Telephone
Fax +41 31 335 12 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  797 reviews

TripAdvisor Rating  3.5/5  786 reviews

Some nice staff and unfriendly staff at the same time. Bad organization.

Customer review rating 1.5/5

Paulo M. Families - Confirmed reviews ALL

Dear Paulo M., Thank you for sharing your feedback. We sincerely apologize for the confusion regarding your reservation and understand how frustrating this must have been for you. Our goal is to provide a seamless experience, and we regret that we fell short in this instance. We appreciate your patience in resolving the matter, and your comments about our staff will be addressed with our team to enhance our service further. Thank you for your understanding, and we hope to welcome you back under better circumstances. Best regards, ibis budget Bern Expo

Fine for a night

Customer review rating 4.5/5

2222 Families - Confirmed reviews ALL

Dear guest, Thank you for your feedback! We're glad to hear that your stay was comfortable for the night and that you found the room clean and the staff friendly. While we may not offer anything extravagant, we aim to provide a pleasant and convenient experience for our guests. We hope to welcome you and your family again in the future! Best regards, ibis budget Bern Expo

not that good

Customer review rating 2.0/5

Joe Families - Confirmed reviews ALL

Dear Joe, Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Bern Expo. We sincerely apologize for the inconveniences you experienced during your visit. We understand the frustration of not having a hairdryer readily available in your room. While we do provide hairdryers upon request at the front desk, we appreciate your suggestion for better communication during check-in and will consider this for future improvements. We also acknowledge the issue with the clogged drain and the door not closing properly. It is our standard to ensure all amenities are checked before a guest's arrival, and we regret that this did not meet your expectations. Your comments regarding the bedside lamp are duly noted, and we will address this with our maintenance team. We strive to provide a comfortable environment for our guests, and your feedback is invaluable in helping us achieve this. Thank you once again for your comments. Best regards, ibis budget Bern Expo

More than well located!

Customer review rating 5.0/5

Nemanja Friends - Confirmed reviews ALL

Dear Nemanja, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. It's great to know that you found our team friendly and welcoming, and that you enjoyed the cleanliness, comfort, and value of the hotel. Your appreciation of our sustainable food initiatives and the hotel bar is also greatly valued. We will be sure to pass along your kind words to the team. We are looking forward to welcoming you back on your next visit to Bern! Best regards, ibis Bern Expo

Excellent service

Customer review rating 5.0/5

Marianarf Families - Confirmed reviews ALL

Dear Flores Escobedo E., Thank you for taking the time to share your review. We are delighted to hear that you had a wonderful experience at our hotel. Our team prides itself on providing warm and friendly service, and we are pleased to know that this contributed to making your stay a memorable one. We sincerely appreciate your kind words and look forward to welcoming you back again in the future. Best regards, Best regards from the whole team with Matthias, Director

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Other web-users rate our hotel

  • 724 reviews 8.6/10 Location
  • 949 reviews 5/10 Room
  • 606 reviews 8.7/10 Service
  • 15 reviews 8.8/10 WiFi
  • 518 reviews 3.5/10 Comfort
  • 312 reviews 8/10 Cleanliness
  • 295 reviews 6.6/10 Breakfast

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.