ibis budget Bern Expo 1 star

Customer review rating (ALL Rating) 4.1/5 3,641 reviews

ALLSAFE approved hotel

Information message

ibis budget Bern Expo
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+ 15 Services

Hotel extras

  • An ALLSAFE-certified hotel.

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Bright rooms with fantastic views.

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Bern Expo

Guisanplatz 2 - 4
3014 bern
switzerland

Fax: (+41)313351213

Check-in from 14h00

Check out up to 12h00

  • From Main Train Station:  9 Guisanplatz

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By train

    HAUPTBAHNHOF BERN At 1.5km / 0.93 miles

GPS:46.959284, 7.463704

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

One breakfast Non contractual photo

Our accommodation(s)

Our guest reviews for
ibis budget Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,641 reviews

TripAdvisor Rating 3.5/5

768 reviews

Comfortable, clean and excellent staff

Customer review rating 4.5/5

Gustavo Couples - 28/12/2021 Confirmed reviews ALL

It’s a very comfortable hotel and the room and all the others ambienta were very clean. The staff was e treatment friendly and gave us all the information and attention needed! It’s really near the tram station that make it have a good access!

Dear Gustavo F., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Good value accomodation.

Customer review rating 5.0/5

Ap Families - 28/12/2021 Confirmed reviews ALL

Clean, quiet, convenient location with easy access to motorway and to center, on-site parking. Decent breakfast. Staff on reception were extremely welcoming and helpful.

Dear Andrew P., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

zentral

Customer review rating 4.0/5

Anonymous Business - 13/12/2021 Confirmed reviews ALL

Kompetent

Grüessech us Bärn Herr W. Herzlichen Dank für diese tolle Bewertung und dass Sie sich die Zeit dafür genommen haben, um Ihren Aufenthalt bei uns zu reflektieren. Es freut uns sehr zu lesen, dass Sie sich bei uns wohl gefühlt haben und Ihren Aufenthalt geniessen konnten. Auch freut es uns, dass Sie die Lage des Hotels geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse, Selin - Rezeption

Ideal gelegen

Customer review rating 4.0/5

L. Business - 16/11/2021 Confirmed reviews ALL

Top Service an der Reception

Perfectly located; outstanding staff; cleanliness

Customer review rating 5.0/5

Anonymous Families - 08/11/2021 Confirmed reviews ALL

Always a great stay for a city trip or business trip. Thanks to free public transport tickets you can leave the care in the garage. Berne is much more easy to discover by the perfect public transport.

I have an exellent and wonderful experience.

Customer review rating 5.0/5

Anton J. M. Solo - 19/09/2021 Confirmed reviews ALL

I love the room and the employees that work in the hotel. The room is beautiful and clean. And also I love the color. The employees are service-minded, attentive, and polite.

convenient

Customer review rating 4.0/5

David Families - 13/09/2021 Confirmed reviews ALL

Short family visit to Bern. Hotel was clean and efficient

Customer review rating 4.0/5

Trinh Families - 07/09/2021 Confirmed reviews ALL

Good!

Good stay

Customer review rating 4.0/5

Geoffery A. Solo - 12/08/2021 Confirmed reviews ALL

Brief und good

Great

TripAdvisor rating 5.0/5

joycepanman 05/08/2021 TripAdvisor review

We enjoyed our time in Ibis budget hotel. It was a small room, but a good price/quality ratio. The people from the reception were really thoughtful and kind. Because of the coronavirus we had the possibility to cancel before check-in. This was very nice!

Ok for one night

Customer review rating 3.0/5

Christel Families - 07/07/2021 Confirmed reviews ALL

The room was minimal confort, small, no space for baggage placing, no carpet on the floor, not very cozy. Everything worked properly but it is not room where you will enjoy staying more than a night

Dear Christel Thank you very much for taking the time to write a review about your stay with us. Your opinion is very important and valuable to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our hotel. We hope to welcome you again very soon! Kind regards and all the best to you, Your Ibis Budget Bern Expo Team with Javier Iglesias

Well located

Customer review rating 5.0/5

Roger S. Business - 29/10/2020 Confirmed reviews ALL

Convenient and cheap..

Hi Roger, thank you so much for your wonderful feedback - wow! We are so glad that you enjoyed your stay with us. Your positive feedback brings motivation to our entire team. We hope to see you soon again at our property. Best regards, The ibis budget Team with Nicole Meyer

Great value for money hotel

Customer review rating 4.5/5

Rabi D. Friends - 20/09/2020 Confirmed reviews ALL

We stayed in triple room on the 12 floor. Although slightly small for 3 it’s extremely functional and the bed comfortable. Friendly & helpful staff, specially at the reception.

Dear Rabi Thank you very much for your Feedback regarding your Stay with us. It is always a pleasure to receive such feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Budget Bern Expo

Fair

Customer review rating 3.5/5

Alfred Business - 07/03/2020 Confirmed reviews ALL

Fair value for money.

Dear Alfred M., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

A good and comfortable hotel to stay in Bern

TripAdvisor rating 4.0/5

WhiteBird2014 Business - 23/09/2019 TripAdvisor review

I am very satisfied with the hotel, which is clean, comfortable and quite close to the city center. The staff was polite and helpful. Moreover, they gave a pass ticket to use for the transportation in the city during my stay. Bern is also a very beautiful and historical city that is worth visiting. All in all, I am happy with my trip to Switzerland.

Perfect when you need just to sleep.

TripAdvisor rating 5.0/5

Kolesnikovich A Solo travel - 12/08/2019 TripAdvisor review

I needed hotel room only for sleeping and taking a bath. Perfect place to solve my needs. Breakfast was ok, Service was ok, I didn't have any problems with this hotel. Will stay here again next time I will be in Bern.

Thank you very much for taking the time to write a review about your stay on tripadvisor. We’re very happy to acknowledge that you've enjoyed your stay with us here in Bern. It is a great pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Kind regards and all the best to you, Your ibis budget Bern Expo Team

Great comfortable stay

TripAdvisor rating 5.0/5

Trip21709629131 Couples - 05/06/2019 TripAdvisor review

Great comfortable and furnished rooms, quick reception and comfortable stay. It was as per standard IBIS budget standard. The location was convenient as it is just in front of bus station. Also nearby food chains are available.

Dear Guest Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team

Good enought

TripAdvisor rating 3.0/5

Cruiser58572738917 Family - 03/06/2019 TripAdvisor review

The hotel has a acceptable room. The employees are very kind, they offer you free transport tickets for 24hs. The hotel is at 10 minutes of tranvia of the city center. Was a good experience and good price.

Dear Cruiser58572738917 Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team

Budget stay

TripAdvisor rating 3.0/5

GrandTour51330206119 Business - 22/04/2019 TripAdvisor review

Pre-Checkin facility is fine Budget stay opp is fine room with large bed is fine Piloow should also provide alternative than just the thin ones Breakfast buffet could include some real dark bread and healthy food

Dear GrandTour51330206119 Thank you for sharing your Feedback regarding your stay at the Hotel Ibis Budget Bern Expo with us. We are happy to read you enjoyed your stay here in Bern and hope you made some great memories. Our Breakfast Buffet offers one darker Bread, Cereals, Yogurth, Fruits, Cheese and so on. We are looking forward to welcome you soon again. Best regards YOUR Ibis Budget Bern Expo Team

Too tiny and atrocious customer service

TripAdvisor rating 3.0/5

Ash D Family - 20/04/2019 TripAdvisor review

When we checked in the front desk person mentioned we had to pay for breakfast. We had already paid for it online. And she was rude when we said that. She also asked us to show email proof of the same. Next, the power outlets in the room did not work. So we couldn’t charge our phones. When asked for another room, the response was really bad again. So there are 2 different types of ibis in the same building. Budget and regular. The breakfast for each is served on different floors. No information was provided during check in or at a later point. When we arrived for breakfast on the ground floor near the reception, we took our plates and were in line for the buffet. The lady there insulted us by saying we had to go to the first floor for breakfast. We put our plates down and quietely left. One of our worst experiences ever in Ibis.

Dear Ash D Thank you for taking the time to tell us about your experience at the Hotel Ibis Budget Bern Expo. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Ibis Budget Bern Expo we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Anyway we are sorry, that you did not get the warm and friendly treatment every guest deserve whilst staying with us. We very much hope that you enjoyed the rest of your stay with us and we would be happy to welcome you again. Kind regards and all the best to you. YOUR Ibis Budget Bern Expo Team

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