Novotel Deauville Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 2,035 reviews

Best price
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Novotel Deauville Beach - Image 1
Novotel Deauville Beach - Image 2
Novotel Deauville Beach - Image 3
Novotel Deauville Beach - Image 4
17 Corniche Boulevard, 14800 DEAUVILLE, France

Description

Hotel extras

  • Panoramic restaurant with sea front terrace

  • Sushi Bar

  • Heated indoor pool and fitness center

  • All our Executive Suites have sea views

  • Paid undercover car park, upon reservation by phone

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 1 double bed and 1 sofa bed, convertible into 2 bunk beds

Photo out of - Classic room with 1 double bed and 1 sofa bed, convertible into 2 bunk beds

Room with neat and contemporary decor, for 2 adults and 2 children with 1 double bed and 1 sofa bed, convertible into 2 bunk, beds for a pleasant family stay

  • Views:

    Courtyard View or Garden View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)
  • Views: Courtyard View or Garden View
See availabilities

Executive room with balcony for 2 people combining comfort and relaxation, perfectly equipped to offer you a pleasant time on the seaside

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This Executive Room with a balcony can accommodate three people and is perfectly equipped with an elegant decor for a pleasant stay by the sea. Bathtub or shower, depending on the room.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Come stay in this fully equipped Duplex Suite, offering comfortable spaces for everyone.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Duplex

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with neat and contemporary decor, with 2 single beds, perfectly equipped for a pleasant stay on the seaside

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

All located on the ground floor or first floor, these cozy and snug rooms with double bed are ideal for a seaside getaway.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Junior Suite with 1 double bed and 1 double sofa bed

Photo out of - Junior Suite with 1 double bed and 1 double sofa bed

Experience this atypical and full of charm suite. Comfort in a beautiful space, fully equipped for a pleasant stay with friends or family

  • Views:

    Courtyard View or Garden View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Deauville Beach

17 Corniche Boulevard
14800 DEAUVILLE
France

GPS:49.3624, 0.074210999

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 100 rooms
  • 3 rooms for people with reduced mobility
  • 29 family rooms
  • 10 connecting rooms
  • 100 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Family

Services for children

  • Board games available
  • Play area
  • Foosball

Well-being

Swimming pool

  • Covered
  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Golf Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Horseback riding

  • Nearby

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • 25 parking spaces
  • Max Limited Height: 1.95 m / 6.4 ft

  • Parking pricing: 40 EUR 40 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

L ETAGE DEAUVILLE

Photo out of - L ETAGE DEAUVILLE

L'Etage, the new bistronomic restaurant in Deauville, offers a wonderful panoramic sea view. The atmosphere is fresh and bright at lunchtime and intimate in the evening under the dimmed lights

Cooking style
Bistronomy
Classifications & labels
2021
AAA
Capacity
70
Accessibility
Accessible service
17 Corniche Boulevard, 14800 Deauville, France
Telephone +33 2 31 89 85 55
Find out more and book
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Private lounge

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

L'Etage, the new bistronomic restaurant in Deauville, offers a wonderful panoramic sea view. The atmosphere is fresh and bright at lunchtime and intimate in the evening under the dimmed lights

Book

Le Harrison welcomes you as you return from old Deauville the beach. Enjoy cocktails, coffee, good wines, and delicious sushi at the bar, in the dining room or on the terrace, close to Les Planches.

4 options based on your needs: a snack at the reception starting at 4 in the morning. Breakfast buffet. For the crunched: hot drinks, orange juice and croissant at will served at the bar. Room Service.

Heated indoor pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,035 reviews

Customer review rating 4.5/5

Geraldine R. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Brian J. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Tatiana C. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Michael H. Families - Confirmed reviews ALL

Dear Sir, Thank you for your comment, we are delighted to read you have enjoyed he friendliness and attentiveness of our staff members. We hope you will visit us again for future stays. Kind regards, Lindsay Front Office Manager

Customer review rating 5.0/5

Sven R. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Brian J. Families - Confirmed reviews ALL

We had a great weekend. The hotel is a perfect location. It would be great if there was a table in room to eat and an area in the hotel where you can purchase snacks.

Customer review rating 4.5/5

Tatiana C. Families - Confirmed reviews ALL

All good for a family with kids and a dog. Near walking to every interesting place. We will come again!

Customer review rating 5.0/5

Michael H. Families - Confirmed reviews ALL

Very relaxing with friendly and attentive staff

Dear Sir, Thank you for your comment, we are delighted to read you have enjoyed he friendliness and attentiveness of our staff members. We hope you will visit us again for future stays. Kind regards, Lindsay Front Office Manager

Customer review rating 5.0/5

Sven R. Couples - Confirmed reviews ALL

You want to go to your room? Take elevator 3 You wan to go to the garage? Take elevator 2 You want to go to the restaurant? Take elevator 1 You think all elevators are located next to each other? Forget it. For no. 3 you have to pass several doors and corridors.

Customer review rating 5.0/5

Frederic S. Business - Confirmed reviews ALL

Very good location closed to the American movie festival, very good services and warmthful and kind team.

Customer review rating 1.5/5

Leigh B. Couples - Confirmed reviews ALL

We checked in to the hotel and my credit was preauthorised as normal to allow charges to be made to the room. I was told this was not possible and I should keep all my receipts and submit them at the end of the stay to get my loyalty points. Apparently according to the Food and Beverage manager it is more efficient - sadly inconvenient for the loyal guest. I have never experienced this before in any hotel - the invoice that I had prepaid was sent days before we checked out. It was sent in a format that need a software download - presumably more efficiency. We did take one meal to see what the restaurant was like - it was very good. We felt uncomfortable about the whole approach and so did not spend any money in the hotel - they lost about 1000 Euro by this policy. Finally, on checkout day I presented the receptionist with the dinner bill, and she didn’t know how to add the loyalty points. I’m still waiting. A most uncomfortable feeling for us, in a well located hotel with a good suite. Very sad.

Customer review rating 5.0/5

Robin M. Couples - Confirmed reviews ALL

Good stay with seaside view.

Customer review rating 4.5/5

Katie D. Families - Confirmed reviews ALL

Very good

Customer review rating 4.5/5

Michael S. Couples - Confirmed reviews ALL

Check in a little late 4pm, most hotels are 3pm. Comfortable clean room. Good breakfast in lovely surroundings with sea view from some tables. Helpful friendly staff. Feel that the bar closes for guests a little early, but we enjoyed our stay and would return.

Dear Mr S., Thank you very much for sharing your experience. We are delighted that you enjoyed the comfort and cleanliness of your room, our breakfast with sea views, and the warm welcome from our team. We truly appreciate your feedback and look forward to welcoming you back. Kind regards, The Novotel Deauville Plage Team

Customer review rating 4.5/5

Marcel H. Couples - Confirmed reviews ALL

The staff was helpful, clean hotel, food lovely.

Customer review rating 4.5/5

Christine G. Couples - Confirmed reviews ALL

It was a really relaxed and well being experience

Customer review rating 4.5/5

Dave W. Couples - Confirmed reviews ALL

Friendly staff,clean hotel and room, good breakfast and evening meal with a lovely view out to sea.

Dear Sir, Thank you for taking the time to share your experience in our establishment. We are delighted to read that you have enjoyed the room cleanliness, the restaurant and breakfast and the friendliness of our staff. We look forward to welcoming you again for future stays in Deauville. Kind regards, Lindsay Front Office Manager

Customer review rating 4.5/5

Angus G. Business - Confirmed reviews ALL

very good all round service

Dear Mrs G., We thank you very much for your comment regarding our service and establishment. We hope to welcome you again for your future stays. Kind regards, Lindsay Front office manager

Customer review rating 4.0/5

Thomas D. Couples - Confirmed reviews ALL

The hotel is in a good location near the beach. Staff friendly and the restaurant food was excellent.

Dear Sir, Thank you very much for sharing your experience in our establishment in our hotel. We are delighted to read you have appreciated our staff friendliness, enjoyed the location and also the food in our restaurant. We hope to welcome you again for a future stay. Kind regards, Lindsay Front office manager

Customer review rating 5.0/5

Jeffrey B. Business - Confirmed reviews ALL

Staff friendly and professional, well located hotel, rooms clean and modern, good air conditioning.

Customer review rating 4.0/5

Cox D. Business - Confirmed reviews ALL

Modern hotel, comfortable, the best bits are the location, the breakfast view and the sushi. The pillows were not great, perhaps ask for different. And you could not charge bar or sushi to your room which was inconvenient

Dear Ms. D., Thank you for sharing your detailed feedback. We are pleased that you enjoyed our location, the sea view at breakfast, the comfort of the hotel and our sushi offer. Your comments will be shared with the relevant teams as they help us improve the overall guest experience. We hope to welcome you back to Novotel Deauville Plage. The Novotel Deauville Plage Team

Customer review rating 5.0/5

Dawn L. Business - Confirmed reviews ALL

Perfect place to stay for a trip that is work and pleasure combined.

Dear Mrs. L., Thank you for your excellent rating and for sharing your experience with us. We are delighted that you enjoyed your room, the air conditioning, and especially the helpfulness of our reception team and the quality of our housekeeping service. We are pleased that Novotel Deauville Plage proved to be a good base for combining work and leisure, and we hope to welcome you back soon. The Novotel Deauville Plage Team

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

Clean bright room . Staff were excellent and friendly. Emilie on reception and Jean-Francois at Restaurant were very proffessional and helpful. Well done everyone!

Dear Mr. M., Thank you very much for your kind feedback and excellent rating. We are delighted that you enjoyed your bright and clean room, and especially the friendliness and professionalism of our team. A special thank you for mentioning Emilia at reception and Jean-François at the restaurant, we will be very pleased to share your compliments with them. Thank you also for your loyalty as an ALL Silver member and for recommending us. We hope to have the pleasure of welcoming you back to Novotel Deauville Plage on your next visit to Deauville. The Novotel Deauville Plage Team

Customer review rating 0.5/5

Shuntaro T. Families - Confirmed reviews ALL

I booked two rooms for my family on Novotel website. I received the confirmation prior to my trip. Upon arrival I found out the hotel had only one room for us. It took hotel over an hour to find a near by hotel. We were told the condition of the new hotel is the same but after arriving there our rooms at the new hotel didn’t have air conditioning. It was important fact when I originally booked Novotel. The heatwave was big issues during the period I stayed in France so not having air conditioning was a nightmare. The Novotel hotel staff were nice but the manager didn’t come out until when we were about to leave the facility. The front staff was going back and forth between us and the manager so I knew the manager onsite was behind in her office but she chose to not come out to handle this issue.

Dear Mr and Mrs T., Thank you for sharing your feedback and for highlighting the professionalism of our front office team. First and foremost, please accept again my sincere apologies for the inconvenience caused by the relocation of your reservations. Due to a technical issue, one of your two confirmed rooms was unfortunately not reflected correctly in our system upon your arrival. As our hotel was fully committed, I personally immediately searched for the best available alternative and secured two rooms together in a 5 star nearby hotel. I fully understand your disappointment regarding the absence of air conditioning in the relocation property. While we selected a higher-category hotel and arranged upgraded sea-view rooms, we regret that this aspect did not meet your expectations. I would also like to clarify that I personally managed the situation alongside my reception team and was working behind the scenes to coordinate the relocation and secure the most suitable solution for your family. Remember we’ve had the opportunity to meet personally at reception. During our discussion, I explained the efforts undertaken to find an alternative solution, including contacting numerous nearby hotels for almost an hour in an extremely busy time in Deauville to secure suitable accommodation for your family. I remember your understanding of the situation and your appreciation of the way our team handled this unexpected issue, which I greatly valued at the time. I sincerely regret the stress and frustration this situation caused and appreciate your understanding that our team did everything possible to offer the best alternative available under the circumstances. Kind regards, Clémentine PLAGNOL General Manager

Other web-users rate our hotel

  • 688 reviews 9.2/10 Location
  • 979 reviews 7/10 Room
  • 1,095 reviews 8.5/10 Service
  • 11 reviews 1.3/10 WiFi
  • 385 reviews 8.1/10 Breakfast
  • 247 reviews 7.9/10 Cleanliness
  • 18 reviews 3.6/10 Wellness Area

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