Novotel Deauville Beach

Good room , great view , but overpriced

Nice staff, good food & great location.

From the minute we arrived and were welcomed so warmly by your reception we knew we were going to have a great stay. First impressions are vital in hospitality and you nailed it! All staff were friendly and well informed and were helpful when needed. Our room was excellent as was the room servicing each day. We have been coming to Deauville for over 10 years and plan to continue, so we are delighted to have discovered this gem of a hotel.

We loved the hotel, but the design of the bathroom, though modern had some issues. The space between the faucet and the drain was so small, a child's hand could barely fit. The drain in the shower was too small for the amount of water coming out, so it backed up. I took the cover plate off the drain to expedite the flow. The staff was extra friendly and polite.

It’s in a perfect location within Deauville with the advantage of having its own underground garage, parking in the town is not easy but you need to book a place in advance as it is not too big. All the members of staff we interacted with were charming, friendly and highly efficient and the room we had was ideal for the one night we were there, a bit on the small side if on an extended stay. Breakfast was a typical continental one and perfectly fine but the evening meal left a lot to be desired and, whilst I know food in France is now very expensive, this was eyewatering for what it was. Most hotels want to ‘pre-authorise’ a credit card which blocks the amount on the card but this place actually charges the card, not something I have ever encountered before, I just hope the card company will not be charging their normal exchange fees on both transactions when the refund is made!