Cures Marines Trouville Hôtel Thalasso&Spa-MGallery 5 stars

Relaxing environment created by the professional attention of all staff

The hotel is freshly renovated and is really good looking. The spa facilities are really cool, though the treatments are not 10/10 and not all staff feels caring and welcoming. Both of the restaurants are really great.

I had room 001 which was nice, just a strange smell in the entrance. Then I forgot my swimsuit in the bathroom. I called in the same day I left the hotel, but since it was 8pm nobody answered. So I call in the morning and I was told that someone would call me back . They called 6 hours later and couldn't find my swimsuit.

Confortable, Nice Thalasso experience even if the Hammam was not operational

We had a pleasant stay at the hotel. Your concierge was very attentive with getting our car and luggage. However your front desk could have paid more attention that we had a young daughter traveling with us. We requested for bath robe for her but this was not delivered. You have a lovely spa and seawater pool. But when we went to enjoy the pool, one of your pools were closed for the use of one spa appointment, which caused all the other guests to crowd into the other pool. That was not very nice experience. Otherwise we had a pleasant stay except for the rain.

We had a very pleasant stay and probably go back again.

This is a first class hotel in a great location overlooking the beach in Trouville. Design and attention to detail is great across all public and guest rooms. All very modern and stylish.

convivialite

We had a lovely stay, especially with the help of "Sam" the concierge. Sam made our trip flawless! The rest of the staff as well~ thank you! We will return.

Beautiful hotel with a great location. The rooms were nicely appointed and very comfortable. Plenty of room for your stuff. Bed was very comfortable. Easy walking distance to great Cafe's and good food. Breakfast was very expensive I thought. Not knowing any better I paid for parking from a machine in the parking lot every day which was expensive. When i checked out there was a charge for parking on the bill. When i told the young lady what I had done she immediately refunded the parking on my bill. Great service.

We were very pleased with our stay at Cures Marines. The rooms were large and comfortable and the service from your staff was generally attentive. We enjoyed the breakfast buffet - the selection was large and fresh and the staff was ready for us. The two areas we found lacking was the service at dinner on the patio and the view of our room (which was of the inner courtyard).

We had a great service from your staff members; especially the breakfast experience was amazing. Concierge service is excellent too.

I was quite surprised when I arrived with the hotel. It looks lovely. Best service in hotel is definitely the concierge, just amazing especially Sam. Voiturier was good too. Good reception even if I found the Platinium desk didn’t have any chairs and you standing up while checking in. My big deception goes to the size of the room, still not convinced it was 30m2. They are functional but if I don’t go back to the hotel in future this is due to that. We even couldn’t put all our clothes we had for 3 days in.. imagine if I come for 10 days! Will have most of clothes on floor. What surprised me is that the Luxury room at Sofitel St James London are 26m2 and are much bigger! Also DeLuxe room are same size but more expensive?.... Another thing strange is that no small bottles of water were on your side bed in the evening after the turn down service. Breakfast was very good for the buffet but very slow for service. Sorry this is management fault as it wasn’t enough staffs. Outside bar service.... dreadful! Nobody there. We wait 30 min until I decided to go inside and find only one waiter for everything. Is that 5* service?.. so many peoples sat and went. Also summer bar is closed in August? When is the summer for you? Menu at the 2 restaurants didn’t impressed me, too many mixed things and not plain enough. But this is only me. Overall I enjoy the situation and my stay, but this is not what I would call a five star.

Excellent find somewhere you feel spoilt. Excellent position, parking available. Trouville is well worth a visit only a short hop to Deauville and Honfleur. Enjoy the hotel and ambiance of the area around. A short trip from Calais.

The high point was the wonderful service by your concierge Sam. The low point was the disastrous service at breakfast.