Cures Marines Trouville Hôtel Thalasso&Spa-MGallery 5 stars

Customer review rating 4.5/5 9,870 reviews
Cures Marines Trouville Hôtel Thalasso&Spa-MGallery
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Hotel extras

  • Michelin-starred restaurant

  • On-site seawater therapy institute and spa

  • Family rooms

  • Superb sea views

  • Ephemer Brasserie

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ROISSY C DE GAULLEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

boulevard de la cahotte
14360
trouville-sur-mer
france

Tel: +33231142600

Fax: (+33)2/31142626

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    ROISSY C DE GAULLE At 221km / 137 miles - Shuttle paying

  • By train

    TROUVILLE DEAUVILLE At 1km / 0 miles

GPS :49.366521, 0.07843

Our accommodations

The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and make Precious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.

Classic Room, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior inner courtyard view - BATHTUB OR SHOWER

  • Max. number of persons: 2
  • Area: From 30
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Room, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior sea or port view - BATHTUB OR SHOWER

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe family room - BATHTUB OR SHOWER

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with Terrace, 1 King Size Bed and a sofa bed, partial sea view

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, 1 King Size Bed, Port or Sea View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Suite, 1 King Size bed and a sofa bed, partial Sea View

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Reine des Plages Suite, 1 king size bed, sea view.

  • Max. number of persons: 4
  • Area: From 60
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LE 1912

Type of cuisine: Gourmet

Gourmet cuisine inspired by the riches of the sea and regional products from Normandy is offered to you in a majestic room with a view of the "Reine des Plages" and the sea.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EPHEMER

Type of cuisine: French

Balanced cuisine that creatively combines fresh, local produce. Authentic and delicious food served each and every day. Dine at this dependable brasserie, which regularly updates its menu to guarantee freshness, quality and taste.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR D'EUGÈNE

Photo non contractuelle / Strictly non binding

A relaxing and friendly space, the hotel bar offers a rich and varied menu. Its unique location gives you an unmatched view of the Trouville beach, the promenade and the sea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 110

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,870 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,564 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Normal

Customer review rating 4.5/5

M. Solo - 19/02/2020 Confirmed reviews ALL

Very good service from teh concierge desk. Difficult to find one's way through the hotel.

Dear Mr M., Thank you very much for taking the time to review your stay at Cures Marines Hotel. We thank you for your feedback and we are sorry for the inconvenience you faced regarding the the internal signage. I hope we will be welcoming you back very soon. Sincerely, Alexander Gelegs - Room division & Quality Manager
Customer review rating 4.5/5

Anonymous Families - 03/02/2020 Confirmed reviews ALL

The room bathroom was completely flush (and water coming into the room) after taking the first shower.

Dear Sir, Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the inconvenience you faced regarding your bathroom. I can assure you that this is not the level of service that we strive to provide to our guests. Your comment has been shared with the technical service to make sure that it won't happen again. I do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Sincerely, Alexander Gelegs - Room division & Quality Manager

Very good stay !

Customer review rating 4.5/5

Helena H. Couples - 30/01/2020 Confirmed reviews ALL

Very good stay & experience : well located with very professional people; people care too !

Dear Mrs H., What an heartfelt comment! It is a real pleasure to read that your stay at Cures Marines was very good. Your comment is truly the best reward for our team who is devoted to make your stay Memorable. We will make sure to congratulate them. We do look forward to welcoming you again. Best Regards, Alexander Gelegs - Room division & Quality Manager

Oh top

Customer review rating 4.5/5

T. Couples - 28/01/2020 Confirmed reviews ALL

Magique

Cher Monsieur T., Un grand Merci pour votre fidélité et d'avoir pris le temps de partager votre avis. Nous sommes très heureux de lire que vos deux visites vous aient donné entière satisfaction. Votre commentaire est notre plus belle récompense et nous encourage à nous surpasser. Nous attendons votre troisième venue avec impatience. Chaleureusement, Alexander Gelegs - Directeur Hébergement & Qualité

Great Hotel, position and services

Customer review rating 4.5/5

Marcel R. Couples - 27/01/2020 Confirmed reviews ALL

We had lunch in the restaurant and chicken was cooked with the skin but the skin was not well cooked and not nice to eat or smell !

Dear Mister R., Thank you very much for taking the time to review your stay at Cures Marines Hotel. We are happy to read that the Cures Marines Hotel is a great hotel and that you liked the services and its position. We thank you for your feedback about your experience at the restaurant and we are sorry for the inconvenience you faced. I hope we will be welcoming you back very soon. Sincerely, Alexander Gelegs - Room division & Quality Manager

Nice hotel-shame about the closed restaurant and poor value for money.

Customer review rating 4.5/5

David R. Couples - 14/01/2020 Confirmed reviews ALL

The hotel is well positioned and the rooms are fine. The standard wi-if is pitifully slow (almost unusable) but everything else worked. We tried to book dinner in the gourmet restaurant but it was closed-we think for a private group. There is another restaurant but with a very restricted brasserie style menu and as the hotel has a spa we did not wish to eat dinner with other hotel guests wandering about (eating and drinking too) in bathrobes!!. The only other comment to make is that this hotel is very expensive and we could see no justification for the price.

Dear Mr R., Thank you for taking the time to share your impressions regarding your recent stay at the Cures Marines. I am truly sorry to read that your experience did not meet your expectations and I would like to express my sincerest apologies for the inconvenience caused I have duly noted your comments and reported them to our Management Team in order to adress these problems and take the corresponding measures to avoid any future occurence. We do hope to have the pleasure of seeing you soon again in order to show you the real "Cures Marines experience!" Kind regards, Emile Viciana - General Manager

48h of pleasure

Customer review rating 4.5/5

Luce A. Families - 06/01/2020 Confirmed reviews ALL

We had a very great idea to choice the specific beauty care programs ! Very well done by the cosmetic girls. My daughter and I have been very happy to have a wonderful room as well. We decided to attend regularly this hotel and spa.

Dear Mrs A., What a pleasure to read this wonderful review! Thank you very much. All the Teams are looking forward to welcoming you soon again to the Cures Marines for another couple of hours of well-being! Best regards, Emile Viciana - General Manager

Below expectations

Customer review rating 4.5/5

Alessandra P. Couples - 04/01/2020 Confirmed reviews ALL

The room was small and not worth the price. The SPA services far below expectations. SPA facilities excellent. Excellent breakfast. Very professional staff.

Dear Mrs P., Thank you for your feedback! I am very sorry to read that your stay was below your expectations. Please accept all our apologies. We hope to have the pleasure of welcoming you soon again in order to show you the real "Cures Marines experience" Kind regqrds, Emile Viciana - General Manager

Relaxing cosy stay

Customer review rating 4.5/5

Anonymous Families - 12/12/2019 Confirmed reviews ALL

Being a gold member , we were ulgraded to a better room. Very spacious bedroom and comfy bed.

Dear Sir, We thank you for taking the time to share your experience and for your recommandation. Due to your Gold ALL status and the availability, we were happy to offer you an upgrade in a bigger room. We look forward to welcoming you again. Best regards, Emile Viciana - General Manager

Very nice hotel as expected

Customer review rating 4.5/5

Jeremy D. Couples - 06/12/2019 Confirmed reviews ALL

BUT, the restaurant la brasserie EPHEMER The staff is totally inexperienced,: No refills in the glasses (water and wine) The risotto was cold.... strange for a minute dish.... And WORST OF ALL I HAVE BEEN CALLED TO SIGN THE BILL AS I WASNT FINISHED AND WAS GOING FOR A CIGARETTE OUTSIDE, this young guy didn’t look at our table where my jacket wallet and phone were..... After dinner I signed the document then another waitress came up to us to ask him s to sign the same document !!! I felt very offended as I have been taken for a THIEF !!!! Communication is zero between the staff . Looks like a culinary school. I am a yacht captain and hospitality is my job so I know what I am talking about. On the other side the BAR D’EUGÈNE QAS DELIGHTFUL! Great staff super service and delicious cocktails . The concierge is also very professional as the reception staff .

Dear Mr d., Thank you for your feedback. I am very sorry to know that you have been disappointed by the service you have received, particularly at our restaurant l'Ephemer. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. That said, I am glad that you have appreciated our Bar d'Eugène and your welcome by the concierge and the reception team ! We will make sure to congratulate our teams. We hope to welcome you soon again to Trouville-sur-Mer! Kind regards, Emile Viciana - General Manager

Great stay!

TripAdvisor rating 4.5/5

anaraquela973 Couples - 13/11/2019 TripAdvisor review

Perfect stay ! ! Enjoyed everything, breakfast, staff, rooms. We will surely come back very shortly. It was a pitty they had no rooms free for extra night, but that’s proof of the good service! Keep up the good work

Dear anaraquela973, What an heartfelt comment ! It is a real pleasure to read that your stay at Cures Marines was perfect. Your comment is truly the best reward for our team who is devoted to make your stay Memorable. We will make sure to congratulate them. We do look forward to welcoming you again. Best Regards, Emile Viciana - General Manager

Relaxing environment

Customer review rating 4.5/5

Helen Couples - 12/11/2019 Confirmed reviews ALL

Relaxing environment created by the professional attention of all staff

Dear Helen, Thank you very much for you loyalty. It is an absolute pleasure to read your comment and in the name of all the Teams, I would like to thank you very much! We hope to see you soon again in Trouville-sur-Mer. Kind regards, Emile Viciana - General Manager

Beautiful hotel, great location, great service.

Customer review rating 4.5/5

Jules Solo - 11/11/2019 Confirmed reviews ALL

The hotel is freshly renovated and is really good looking. The spa facilities are really cool, though the treatments are not 10/10 and not all staff feels caring and welcoming. Both of the restaurants are really great.

Dear Jules, Thank you very much for taking the time to review your stay at Cures Marines Hotel. We thank you for your feedback. I am sorry to read that not everyone offers you a warm welcome. I can assure you that this is not the level of service that we strive to provide to our guests. I hope we will be welcoming you back very soon. Sincerely, Emile Viciana - General Manager

Nice Hotel, but lost and found did not succeed finding back my 200$ swimsuit...

Customer review rating 4.5/5

Frank W. Couples - 04/11/2019 Confirmed reviews ALL

I had room 001 which was nice, just a strange smell in the entrance. Then I forgot my swimsuit in the bathroom. I called in the same day I left the hotel, but since it was 8pm nobody answered. So I call in the morning and I was told that someone would call me back . They called 6 hours later and couldn't find my swimsuit.

Dear Mr W., Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. We keep a register for the found items, however we are sorry to inform you that your swimsuit wasn't found in your room the day of your departure. Regarding the smell in your room, our technical team will do verifications that the problem doesn't happen again. I do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Best regards, Emile Viciana - General Manager

Spa Getaway

Customer review rating 4.5/5

Oliver S. Families - 13/10/2019 Confirmed reviews ALL

Confortable, Nice Thalasso experience even if the Hammam was not operational

Dear Sir, Firstly let me thank you for taking the time to write this review. Please rest assured I took your comments about the hammam seriously into consideration to make sure the kind of issues you experienced do not happen again in the future. I hope we will have the opportunity to welcome you and your client back in the future. Sincerely, Emile Viciana - General Manager

The hotel was beautiful and the concierge was very helpful and attentive. Still some room for improvement.

Customer review rating 4.5/5

Leong K. P. Families - 07/10/2019 Confirmed reviews ALL

We had a pleasant stay at the hotel. Your concierge was very attentive with getting our car and luggage. However your front desk could have paid more attention that we had a young daughter traveling with us. We requested for bath robe for her but this was not delivered. You have a lovely spa and seawater pool. But when we went to enjoy the pool, one of your pools were closed for the use of one spa appointment, which caused all the other guests to crowd into the other pool. That was not very nice experience. Otherwise we had a pleasant stay except for the rain.

Dear Leong Kee P., First of all, thank you very much for your comment! I have well noted all your remarks and will relay them to the head of departments. Please accept our apologies for the attitude of our front desk! An action plan will be put in place following your reviex in order to correct the different points. We hope to see you soon again in Trouville-sur-Mer! Kind regards, Emile Viciana - General Manager

Good

Customer review rating 4.5/5

Anonymous Families - 07/10/2019 Confirmed reviews ALL

We had a very pleasant stay and probably go back again.

Dear client, Thank you very much for the review! We are glad that you have enjoyed your stay and we hope to see you soon again! Best regards, Emile Viciana - General Manager

Trouville Stay

Customer review rating 4.5/5

Brian G. Couples - 03/10/2019 Confirmed reviews ALL

This is a first class hotel in a great location overlooking the beach in Trouville. Design and attention to detail is great across all public and guest rooms. All very modern and stylish.

Dear Brian G., Thank you very much for this great review! We are glad to read that you have enjoyed your stay and hope to have the pleasure of welcoming you very soon again in Trouville-sur-Mer. Kind regards, Emile Viciana - General Manager
Customer review rating 4.5/5

Noelle Solo - 16/09/2019 Confirmed reviews ALL

convivialite

Chère Noëlle, Nous vous remercions pour votre commentaire suite à votre séjour aux Cures Marines Trouville Hotel Thalasso & Spa-MGallery Hotel Collection. Nous espérons avoir l'opportunité de vous revoir rapidement aux Cures Marines Bien cordialement, Emile Viciana – Directeur Général

Perfect, well trained staff & beautiful hotel

Customer review rating 4.5/5

Susan N. Families - 15/09/2019 Confirmed reviews ALL

We had a lovely stay, especially with the help of "Sam" the concierge. Sam made our trip flawless! The rest of the staff as well~ thank you! We will return.

Dear Mrs n., Thank you so so much for your words of praise, especially towards Sam. I passed on your message and he is more than happy! We look forward to welcoming you back with our undivided attention. Kind regards, Emile Viciana - General Manager
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