Cures Marines Trouville Hôtel Thalasso&Spa-MGallery 5 stars

TripAdvisor rating 4.5/5 1,522 reviews
Cures Marines Trouville Hôtel Thalasso&Spa-MGallery
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Hotel extras

  • Michelin-starred restaurant

  • On-site seawater therapy institute and spa

  • Family rooms

  • Superb sea views

  • Ephemer Brasserie

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ROISSY C DE GAULLEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

boulevard de la cahotte
14360
trouville-sur-mer
france

Tel: +33231142600

Fax: (+33)2/31142626

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    ROISSY C DE GAULLE At 221km / 137 miles - Shuttle paying

  • By train

    TROUVILLE DEAUVILLE At 1km / 0 miles

GPS :49.366521, 0.07843

Our accommodations

The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and make Precious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.

Classic Room, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior inner courtyard view - BATHTUB OR SHOWER

  • Max. number of persons: 2
  • Area: From 30
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Room, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior sea or port view - BATHTUB OR SHOWER

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe family room - BATHTUB OR SHOWER

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with Terrace, 1 King Size Bed and a sofa bed, partial sea view

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, 1 King Size Bed, Port or Sea View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Suite, 1 King Size bed and a sofa bed, partial Sea View

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Reine des Plages Suite, 1 king size bed, sea view.

  • Max. number of persons: 4
  • Area: From 60
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LE 1912

Type of cuisine: Gourmet

Gourmet cuisine inspired by the riches of the sea and regional products from Normandy is offered to you in a majestic room with a view of the "Reine des Plages" and the sea.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EPHEMER

Type of cuisine: French

Balanced cuisine that creatively combines fresh, local produce. Authentic and delicious food served each and every day. Dine at this dependable brasserie, which regularly updates its menu to guarantee freshness, quality and taste.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR D'EUGÈNE

Photo non contractuelle / Strictly non binding

A relaxing and friendly space, the hotel bar offers a rich and varied menu. Its unique location gives you an unmatched view of the Trouville beach, the promenade and the sea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 110

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,527 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,522 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

48h of pleasure

Customer review rating 4.5/5

Luce A. Families - 06/01/2020 Confirmed reviews ALL

We had a very great idea to choice the specific beauty care programs ! Very well done by the cosmetic girls. My daughter and I have been very happy to have a wonderful room as well. We decided to attend regularly this hotel and spa.

Dear Mrs A., What a pleasure to read this wonderful review! Thank you very much. All the Teams are looking forward to welcoming you soon again to the Cures Marines for another couple of hours of well-being! Best regards, Emile Viciana - General Manager

Below expectations

Customer review rating 4.5/5

Alessandra P. Couples - 04/01/2020 Confirmed reviews ALL

The room was small and not worth the price. The SPA services far below expectations. SPA facilities excellent. Excellent breakfast. Very professional staff.

Dear Mrs P., Thank you for your feedback! I am very sorry to read that your stay was below your expectations. Please accept all our apologies. We hope to have the pleasure of welcoming you soon again in order to show you the real "Cures Marines experience" Kind regqrds, Emile Viciana - General Manager

Relaxing cosy stay

Customer review rating 4.5/5

Anonymous Families - 12/12/2019 Confirmed reviews ALL

Being a gold member , we were ulgraded to a better room. Very spacious bedroom and comfy bed.

Dear Sir, We thank you for taking the time to share your experience and for your recommandation. Due to your Gold ALL status and the availability, we were happy to offer you an upgrade in a bigger room. We look forward to welcoming you again. Best regards, Emile Viciana - General Manager

Very nice hotel as expected

Customer review rating 4.5/5

Jeremy D. Couples - 06/12/2019 Confirmed reviews ALL

BUT, the restaurant la brasserie EPHEMER The staff is totally inexperienced,: No refills in the glasses (water and wine) The risotto was cold.... strange for a minute dish.... And WORST OF ALL I HAVE BEEN CALLED TO SIGN THE BILL AS I WASNT FINISHED AND WAS GOING FOR A CIGARETTE OUTSIDE, this young guy didn’t look at our table where my jacket wallet and phone were..... After dinner I signed the document then another waitress came up to us to ask him s to sign the same document !!! I felt very offended as I have been taken for a THIEF !!!! Communication is zero between the staff . Looks like a culinary school. I am a yacht captain and hospitality is my job so I know what I am talking about. On the other side the BAR D’EUGÈNE QAS DELIGHTFUL! Great staff super service and delicious cocktails . The concierge is also very professional as the reception staff .

Dear Mr d., Thank you for your feedback. I am very sorry to know that you have been disappointed by the service you have received, particularly at our restaurant l'Ephemer. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. That said, I am glad that you have appreciated our Bar d'Eugène and your welcome by the concierge and the reception team ! We will make sure to congratulate our teams. We hope to welcome you soon again to Trouville-sur-Mer! Kind regards, Emile Viciana - General Manager

Great stay!

TripAdvisor rating 4.5/5

anaraquela973 Couples - 13/11/2019 TripAdvisor review

Perfect stay ! ! Enjoyed everything, breakfast, staff, rooms. We will surely come back very shortly. It was a pitty they had no rooms free for extra night, but that’s proof of the good service! Keep up the good work

Dear anaraquela973, What an heartfelt comment ! It is a real pleasure to read that your stay at Cures Marines was perfect. Your comment is truly the best reward for our team who is devoted to make your stay Memorable. We will make sure to congratulate them. We do look forward to welcoming you again. Best Regards, Emile Viciana - General Manager

Relaxing environment

Customer review rating 4.5/5

Helen Couples - 12/11/2019 Confirmed reviews ALL

Relaxing environment created by the professional attention of all staff

Dear Helen, Thank you very much for you loyalty. It is an absolute pleasure to read your comment and in the name of all the Teams, I would like to thank you very much! We hope to see you soon again in Trouville-sur-Mer. Kind regards, Emile Viciana - General Manager

Beautiful hotel, great location, great service.

Customer review rating 4.5/5

Jules Solo - 11/11/2019 Confirmed reviews ALL

The hotel is freshly renovated and is really good looking. The spa facilities are really cool, though the treatments are not 10/10 and not all staff feels caring and welcoming. Both of the restaurants are really great.

Dear Jules, Thank you very much for taking the time to review your stay at Cures Marines Hotel. We thank you for your feedback. I am sorry to read that not everyone offers you a warm welcome. I can assure you that this is not the level of service that we strive to provide to our guests. I hope we will be welcoming you back very soon. Sincerely, Emile Viciana - General Manager

Nice Hotel, but lost and found did not succeed finding back my 200$ swimsuit...

Customer review rating 4.5/5

Frank W. Couples - 04/11/2019 Confirmed reviews ALL

I had room 001 which was nice, just a strange smell in the entrance. Then I forgot my swimsuit in the bathroom. I called in the same day I left the hotel, but since it was 8pm nobody answered. So I call in the morning and I was told that someone would call me back . They called 6 hours later and couldn't find my swimsuit.

Dear Mr W., Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. We keep a register for the found items, however we are sorry to inform you that your swimsuit wasn't found in your room the day of your departure. Regarding the smell in your room, our technical team will do verifications that the problem doesn't happen again. I do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Best regards, Emile Viciana - General Manager

Spa Getaway

Customer review rating 4.5/5

Oliver S. Families - 13/10/2019 Confirmed reviews ALL

Confortable, Nice Thalasso experience even if the Hammam was not operational

Dear Sir, Firstly let me thank you for taking the time to write this review. Please rest assured I took your comments about the hammam seriously into consideration to make sure the kind of issues you experienced do not happen again in the future. I hope we will have the opportunity to welcome you and your client back in the future. Sincerely, Emile Viciana - General Manager

The hotel was beautiful and the concierge was very helpful and attentive. Still some room for improvement.

Customer review rating 4.5/5

Leong K. P. Families - 07/10/2019 Confirmed reviews ALL

We had a pleasant stay at the hotel. Your concierge was very attentive with getting our car and luggage. However your front desk could have paid more attention that we had a young daughter traveling with us. We requested for bath robe for her but this was not delivered. You have a lovely spa and seawater pool. But when we went to enjoy the pool, one of your pools were closed for the use of one spa appointment, which caused all the other guests to crowd into the other pool. That was not very nice experience. Otherwise we had a pleasant stay except for the rain.

Dear Leong Kee P., First of all, thank you very much for your comment! I have well noted all your remarks and will relay them to the head of departments. Please accept our apologies for the attitude of our front desk! An action plan will be put in place following your reviex in order to correct the different points. We hope to see you soon again in Trouville-sur-Mer! Kind regards, Emile Viciana - General Manager

Good

Customer review rating 4.5/5

Anonymous Families - 07/10/2019 Confirmed reviews ALL

We had a very pleasant stay and probably go back again.

Dear client, Thank you very much for the review! We are glad that you have enjoyed your stay and we hope to see you soon again! Best regards, Emile Viciana - General Manager

Trouville Stay

Customer review rating 4.5/5

Brian G. Couples - 03/10/2019 Confirmed reviews ALL

This is a first class hotel in a great location overlooking the beach in Trouville. Design and attention to detail is great across all public and guest rooms. All very modern and stylish.

Dear Brian G., Thank you very much for this great review! We are glad to read that you have enjoyed your stay and hope to have the pleasure of welcoming you very soon again in Trouville-sur-Mer. Kind regards, Emile Viciana - General Manager
Customer review rating 4.5/5

Noelle Solo - 16/09/2019 Confirmed reviews ALL

convivialite

Chère Noëlle, Nous vous remercions pour votre commentaire suite à votre séjour aux Cures Marines Trouville Hotel Thalasso & Spa-MGallery Hotel Collection. Nous espérons avoir l'opportunité de vous revoir rapidement aux Cures Marines Bien cordialement, Emile Viciana – Directeur Général

Perfect, well trained staff & beautiful hotel

Customer review rating 4.5/5

Susan N. Families - 15/09/2019 Confirmed reviews ALL

We had a lovely stay, especially with the help of "Sam" the concierge. Sam made our trip flawless! The rest of the staff as well~ thank you! We will return.

Dear Mrs n., Thank you so so much for your words of praise, especially towards Sam. I passed on your message and he is more than happy! We look forward to welcoming you back with our undivided attention. Kind regards, Emile Viciana - General Manager

Great 3 nights

Customer review rating 4.5/5

Melvin J. Couples - 14/09/2019 Confirmed reviews ALL

Beautiful hotel with a great location. The rooms were nicely appointed and very comfortable. Plenty of room for your stuff. Bed was very comfortable. Easy walking distance to great Cafe's and good food. Breakfast was very expensive I thought. Not knowing any better I paid for parking from a machine in the parking lot every day which was expensive. When i checked out there was a charge for parking on the bill. When i told the young lady what I had done she immediately refunded the parking on my bill. Great service.

Dear Mr J., Thank you for your words of praise all throughout your comments. This is our utmost reward! Please accept our apologies for the lack of information concernaing the parking. We look forward to welcoming you back with our undivided attention. Best regards, Emile Viciana - General Manager

Top Notch!

Customer review rating 4.5/5

Meghan S. Couples - 03/09/2019 Confirmed reviews ALL

We were very pleased with our stay at Cures Marines. The rooms were large and comfortable and the service from your staff was generally attentive. We enjoyed the breakfast buffet - the selection was large and fresh and the staff was ready for us. The two areas we found lacking was the service at dinner on the patio and the view of our room (which was of the inner courtyard).

Dear Meghan S., Thank for sharing your feedback regarding your stay at the Cures Marines! We are delighted that you spent a pleasant moment with us. That said, I am sorry that you were disappointed with the service at dinner. I truly apologize for the inconvenience caused and hope to welcome you back soon. Best regards, Emile Viciana - General Manager

Very nice experience

Customer review rating 4.5/5

Anonymous Families - 02/09/2019 Confirmed reviews ALL

We had a great service from your staff members; especially the breakfast experience was amazing. Concierge service is excellent too.

Dear customer, thank you so much for this great review! We are all extremely happy and hope to see you soon again at the Cures Marines. Kind regards, Emile Viciana - General Manager

Enjoy the hotel unfortunately not all 5* service

Customer review rating 4.5/5

Lionel B. Couples - 01/09/2019 Confirmed reviews ALL

I was quite surprised when I arrived with the hotel. It looks lovely. Best service in hotel is definitely the concierge, just amazing especially Sam. Voiturier was good too. Good reception even if I found the Platinium desk didn’t have any chairs and you standing up while checking in. My big deception goes to the size of the room, still not convinced it was 30m2. They are functional but if I don’t go back to the hotel in future this is due to that. We even couldn’t put all our clothes we had for 3 days in.. imagine if I come for 10 days! Will have most of clothes on floor. What surprised me is that the Luxury room at Sofitel St James London are 26m2 and are much bigger! Also DeLuxe room are same size but more expensive?.... Another thing strange is that no small bottles of water were on your side bed in the evening after the turn down service. Breakfast was very good for the buffet but very slow for service. Sorry this is management fault as it wasn’t enough staffs. Outside bar service.... dreadful! Nobody there. We wait 30 min until I decided to go inside and find only one waiter for everything. Is that 5* service?.. so many peoples sat and went. Also summer bar is closed in August? When is the summer for you? Menu at the 2 restaurants didn’t impressed me, too many mixed things and not plain enough. But this is only me. Overall I enjoy the situation and my stay, but this is not what I would call a five star.

A little bit of luxury

TripAdvisor rating 4.5/5

A8448SIanns Couples - 30/08/2019 TripAdvisor review

Excellent find somewhere you feel spoilt. Excellent position, parking available. Trouville is well worth a visit only a short hop to Deauville and Honfleur. Enjoy the hotel and ambiance of the area around. A short trip from Calais.

Dear A8448SIanns, Thank you so so much for your words of praise on TripAdvisor! This is our utmost reward as we genuinely love to spoil and pamper all our guests. We look forward to welcoming you back with our undivided attention. Best regards, Emile Viciana - General Manager

L. stay some great, some not so

Customer review rating 4.5/5

Jean P. L. Families - 23/08/2019 Confirmed reviews ALL

The high point was the wonderful service by your concierge Sam. The low point was the disastrous service at breakfast.

Dear Mr L., Thank you very much for your review and of course, your compliments towards Sam! He is extremely happy. I am sorry to read that you were not fully satisfied with your stay but do hope to have the pleasure of welcoming you again soon. Kind regards, Emile Viciana - General Manager
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