Cures Marines Hotel & Spa Trouville - MGallery Coll 5 stars

Customer review rating (ALL Rating) 4.6/5 3,007 reviews

Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 1
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Description

Hotel extras

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

Our accommodation(s)

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Room 1

Hotel location

Cures Marines Hotel & Spa Trouville - MGallery Coll

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
France

GPS:49.366521, 0.07843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, La Galerie restaurant offers tasty cuisine centered around natural ingredients and well being.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,007 reviews

Customer review rating 2.0/5

Amy M. Families - Confirmed reviews ALL

Dear Mr M., I am truly sorry to read that your stay did not meet your expectations. The construction works taking place at the neighbouring Casino building, as well as the temporary technical issue affecting our wellness area, are not representative of the experience we strive to provide. I sincerely apologize for the inconvenience these situations caused. I also regret that the replenishment of the complimentary amenities in your suite did not meet our usual standards. We regret that, despite the discussions held during your stay and the commercial gesture extended in recognition of the inconveniences encountered, we were unable to restore your confidence. Please be assured that your comments have been shared with our teams and carefully taken into consideration. Guest feedback is invaluable in helping us continuously improve the quality of our services. I sincerely hope we will have the opportunity to welcome you back to Les Cures Marines and provide you with the seamless experience you were expecting. Kind regards, Annaëlle Hautbois- Room Division Manager

Customer review rating 3.5/5

Lena L. Families - Confirmed reviews ALL

Dear Mrs L., Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to know that you appreciated our location, the comfort of your room and beds, as well as our breakfast. However, we are truly sorry that several aspects of your experience did not meet the high standards you rightly expected from a five-star hotel. Please accept our sincere apologies for the missing bathrobes and the children's slippers prepared in your room. We also regret the inconvenience caused by the Wi-Fi outage and the resulting delay during breakfast. While these issues can occasionally occur, we fully understand your frustration, particularly as you did not receive an apology or acknowledgment at the time. Your comments have been shared with our teams so that we can review our procedures and ensure greater attention to detail and better communication with our guests should unexpected situations arise. We sincerely hope you will give us the opportunity to restore your confidence during a future stay and provide you with the seamless five-star experience you were expecting. Kind regards, Annaëlle Hautbois - Room Division Manager

Customer review rating 4.0/5

Nelson R. Couples - Confirmed reviews ALL

Dear Mr R., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your comfortable stay, appreciated your room, and liked the quality of our food. It is especially rewarding to know that our attentive service contributed to your experience. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Kind regards, Annaëlle Hautbois - Room Division Manager

Customer review rating 4.5/5

Bo O. L. Families - Confirmed reviews ALL

Dear Guest, Thank you for your thoughtful review. We are especially grateful for your kind words about our team. Knowing that their attentiveness and warm hospitality made a lasting impression is the greatest reward for us, and we will be delighted to share your compliments with them. We hope to have the pleasure of welcoming you back for another relaxing stay by the sea. Warm regards, Eleonora - Guest Relation

Customer review rating 4.5/5

Tom W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share such a thoughtful review following your stay with us. We are delighted that your Marine Cycle experience provided the relaxing seaside escape you were looking for. Your kind words about our reception and spa teams, as well as our aquatic classes, mean a great deal and will be shared with everyone involved. We also appreciate your comments regarding housekeeping and maintenance. They have been shared with the relevant teams as part of our ongoing commitment to enhancing our guests' experience. It would be a pleasure to welcome you back to Les Cures Marines for another restorative stay by the sea. Kind regards, Eleonora - Guest Relation

Other web-users rate our hotel

  • 588 reviews 9.2/10 Location
  • 998 reviews 7.3/10 Room
  • 1,707 reviews 8.9/10 Service
  • 9 reviews 7.1/10 WiFi
  • 613 reviews 8.6/10 Wellness Area
  • 571 reviews 9/10 Breakfast
  • 208 reviews 7/10 Cleanliness
  • 150 reviews 2.7/10 Value

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