Customer review rating (ALL Rating) 4.5/5 11,200 reviews
ALLSAFE approved hotel
On-site seawater therapy institute and spa
Superb sea views
Fabrics to the walls taking up the visuals of the sea baths of Trouville, metro earthenware, monumental screen, beautiful terrace on the sea, here everything is thought for a taste experience out of time.
With a contemporary ballroom feel, and one of the best views of Trouville, the restaurant l'Ephémer adds sunshine to every dish and offers a large panoramic terrace that's open to the beach.
Check-in from - Check out up to
The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and make Precious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.
Subject to availability
Subject to availability
Number of meeting rooms: 7
Maximum size: 110 m²
Maximum capacity: 100 people
Maximum banquet capacity: 60 people
100% genuine reviews from our guestsFind out more
Mamoun D. Couples - 24/11/2021 Confirmed reviews ALL
My wife and I had a wonderful time , the service provided by the entire staff was excellent , as well as the cure, the place and the total atmospheres. The only complaints to make is about your food menu . It was very poor, and limited choice. I don’t think we will book with full, or even half board . Otherwise the entire stay was perfect, and many thanks for making our stay a very happy One. The Darkazallys
Béatrice A. Couples - 19/11/2021 Confirmed reviews ALL
DELUXE ROOM WITH TERRASSE MARVELLOUS SPA
Service could be better for Dinner
Andrew F. Couples - 02/11/2021 Confirmed reviews ALL
Hotel just as nice as allways the Spa is as good as ever and the Staff are Super. Room very nice. The Service at Breakfast was very good. The Service at Dinner was indiffrent depending on the day and the service from the Bar was not very good long and the Drinks did not arrive at the same time
Well located new hotel with an uneven service
Jpr Families - 28/10/2021 Confirmed reviews ALL
The check-in at this hotel is at 4pm, which I am not used to and only one out of our 2 rooms was ready just after 3pm. We went to the room that was ready and saw the cleaning ladies in the corridor. We asked them if the other room would be ready soon and they told us that it was ready. They checked again inside then called the front desk to let them know. We thought that it would be a question of mns before somebody went up to bring the key. Also, we were waiting for the 2 suitcases that we had asked to be brought to the first room. After 20mns, still no key or suitcases, so I called the front desk, but nobody was picking up the phone, just disconnecting the calls after many rings. The luggage were still in the entrance unattended. I picked them up without anybody asking me for anything. Later on, we tried to call each others room as instructed, dialing 5, then the room#, as the phone indicated but each attempts on each side resulted in a busy signal. I called again the front desk and, this time, somebody answered. I asked to be transferred to the other room and was told "next time, dial 4 then the room #, which was in conflict with what was printed on the phone. I also brought up the earlier calls that were not picked up or returned. The answer was: when we are busy with other customers, we do not pick up the phones. No apologies, just a pre-internet hotel staff attitude. By the way, the 4, then the room# was also giving busy signals. The next day, when we went up, there was no customer, just the staff speaking among themselves on the room behind the front desk. A few mns later, I called for another issue: no pickup. I went downstairs shortly after, still no customer at the front desk, so I calmly mentioned the problem again. Apparently, one lady did not like it as we were no longer getting "Bonjours" from her, when walking by. Apparently, the FD staff feels that there is no consequences for them when they do not pickup the phones. Also, the management does not feel the need to leave a person answering the phone in the room behind the desk to answer without the interference of customers coming to the front desk. I essentially view those issues as a management problem in terms of training and supervision. The inside patio which was our view definitely needs some improvement. Great cleaning staff though.
Amazing and relaxing stay!
Catherine D. W. Friends - 18/10/2021 Confirmed reviews ALL
I spent 6 nights in a superior room at the McGallery in Trouville-sur-Mer. The room was spacious, well equipped, very comfortable and nicely decorated. Meals were very good - breakfast was varied and delicious, and evening diet menus were very good. The facilities and quality of spa treatments are also amazing. Last but not least, the hotel, restaurant and spa staff are very professional and do all their best to respond to the client's needs in a friendly manner. Everything was perfect!
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