Cures Marines Trouville Hôtel Thalasso&Spa-MGallery 5 stars

The hotel is well positioned and the rooms are fine. The standard wi-if is pitifully slow (almost unusable) but everything else worked. We tried to book dinner in the gourmet restaurant but it was closed-we think for a private group. There is another restaurant but with a very restricted brasserie style menu and as the hotel has a spa we did not wish to eat dinner with other hotel guests wandering about (eating and drinking too) in bathrobes!!. The only other comment to make is that this hotel is very expensive and we could see no justification for the price.

We had a very great idea to choice the specific beauty care programs ! Very well done by the cosmetic girls. My daughter and I have been very happy to have a wonderful room as well. We decided to attend regularly this hotel and spa.

The room was small and not worth the price. The SPA services far below expectations. SPA facilities excellent. Excellent breakfast. Very professional staff.

Being a gold member , we were ulgraded to a better room. Very spacious bedroom and comfy bed.

BUT, the restaurant la brasserie EPHEMER The staff is totally inexperienced,: No refills in the glasses (water and wine) The risotto was cold.... strange for a minute dish.... And WORST OF ALL I HAVE BEEN CALLED TO SIGN THE BILL AS I WASNT FINISHED AND WAS GOING FOR A CIGARETTE OUTSIDE, this young guy didn’t look at our table where my jacket wallet and phone were..... After dinner I signed the document then another waitress came up to us to ask him s to sign the same document !!! I felt very offended as I have been taken for a THIEF !!!! Communication is zero between the staff . Looks like a culinary school. I am a yacht captain and hospitality is my job so I know what I am talking about. On the other side the BAR D’EUGÈNE QAS DELIGHTFUL! Great staff super service and delicious cocktails . The concierge is also very professional as the reception staff .

Perfect stay ! ! Enjoyed everything, breakfast, staff, rooms. We will surely come back very shortly. It was a pitty they had no rooms free for extra night, but that’s proof of the good service! Keep up the good work

Relaxing environment created by the professional attention of all staff

The hotel is freshly renovated and is really good looking. The spa facilities are really cool, though the treatments are not 10/10 and not all staff feels caring and welcoming. Both of the restaurants are really great.

I had room 001 which was nice, just a strange smell in the entrance. Then I forgot my swimsuit in the bathroom. I called in the same day I left the hotel, but since it was 8pm nobody answered. So I call in the morning and I was told that someone would call me back . They called 6 hours later and couldn't find my swimsuit.

Confortable, Nice Thalasso experience even if the Hammam was not operational

We had a pleasant stay at the hotel. Your concierge was very attentive with getting our car and luggage. However your front desk could have paid more attention that we had a young daughter traveling with us. We requested for bath robe for her but this was not delivered. You have a lovely spa and seawater pool. But when we went to enjoy the pool, one of your pools were closed for the use of one spa appointment, which caused all the other guests to crowd into the other pool. That was not very nice experience. Otherwise we had a pleasant stay except for the rain.

We had a very pleasant stay and probably go back again.

This is a first class hotel in a great location overlooking the beach in Trouville. Design and attention to detail is great across all public and guest rooms. All very modern and stylish.

convivialite

We had a lovely stay, especially with the help of "Sam" the concierge. Sam made our trip flawless! The rest of the staff as well~ thank you! We will return.