Cures Marines Hotel & Spa Trouville - MGallery Coll 5 stars

Customer review rating (ALL Rating) 4.7/5 2,886 reviews

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Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 1
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Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 4
boulevard de la cahotte, 14360 TROUVILLE-SUR-MER, France

Description

Hotel extras

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

Our accommodation(s)

Hotel location

Cures Marines Hotel & Spa Trouville - MGallery Coll

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
France

GPS:49.366521, 0.07843

Telephone
Fax +33 2 31 14 26 26

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, La Galerie restaurant offers tasty cuisine centered around natural ingredients and well being.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,886 reviews

Customer review rating 4.0/5

Maya B. Friends - Confirmed reviews ALL

We recently enjoyed a wonderful stay at the Cures Marines Hotel & Spa Trouville. While there were a few minor hitches, the warmth of the hospitality and the overall atmosphere made it a truly memorable trip. The Highlights Incredible Service: The staff are the heart of this hotel. From start to finish, they were incredibly friendly and went out of their way to be helpful. A Personal Touch: We were delighted by a lovely surprise waiting in our room at check-in—it made us feel immediately welcome and valued. Efficient Breakfasts: Even during the morning rush, the breakfast service was impressively quick. The team managed the busy environment with grace and a friendly smile. Areas for Improvement Room Comfort: Our room stayed quite warm throughout the stay, to the point where we had to bring in a fan to keep the temperature comfortable. Spa Facilities: While the spa is a draw, the locker rooms feel like they could use an upgrade. Specifically, the shower areas and lounge spaces would benefit from a more modern, luxurious touch. Taxi Coordination: We did experience a hiccup with a taxi coordinated through the hotel. The driver arrived 25 minutes late and attempted to overcharge us by €40. Thankfully, the hotel staff stepped in and settled the matter kindly and professionally. Final Verdict: Despite the minor issues with the room temperature and the external taxi service, it was a very pleasant stay. The intervention of the staff during the taxi mishap only proved how much they care for their guests. We look forward to returning—next time with the children!

Dear Mrs B., A huge thank you for such a warm and thoughtful review. Your message truly means a lot to us, especially because it highlights what inspires us every day: caring for our guests and welcoming them wholeheartedly. The entire team will be delighted to read your kind words. We are so pleased that you felt this genuine hospitality throughout your stay, from your arrival to the breakfast experience, and especially through the support provided during the taxi situation. Thank you as well for your constructive feedback regarding the room temperature and the spa facilities. Your comments are invaluable and help us continue improving the guest experience. It would be an absolute pleasure to welcome you back again, and perhaps with the children. Best regards, Annaëlle Hautbois - Room Division Manager

Customer review rating 4.5/5

Julien F. Families - Confirmed reviews ALL

Excellent If there were just one little thing to say, there was too much salt in the poole.

Dear Mr f., Thank you very much for your excellent feedback. We are delighted that you enjoyed your stay. We also take note of your comment regarding the salt level in the pool and will share it with our teams for review. We hope to have the pleasure of welcoming you back soon. Kind regards, Eleonora - réception

Customer review rating 3.0/5

Katherine H. Couples - Confirmed reviews ALL

I would rate my experience higher if it wasn’t for the fact that we could not control the temperature of our room. At night, the room would get uncomfortably hot. We had to open up the outside door to cool the room a bit. I would rate the attentiveness of the staff and the food 10/10.

Dear Mrs. H., Thank you very much for your feedback. We are delighted that you enjoyed the breakfast and appreciated the attentiveness of our staff as well as the quality of the food. We are sorry to hear that the room temperature affected your comfort during the night. Your comment is very valuable, and we will look into this point to improve our guests’ experience. We hope to have the pleasure of welcoming you again for a fully comfortable stay. Kind regards, Eleonora - service réception

Customer review rating 4.5/5

Estelle M. Solo - Confirmed reviews ALL

Comfortable bed, clean room, pleasant treatments (Spa), good breakfast with large choice, location next to the beach

Dear Mrs M., We are delighted to read that your stay met your expectations, and we sincerely thank you for sharing your feedback with us. We truly hope to welcome you again very soon. Warm regards, Annaëlle Hautbois - Room Division Manager

Customer review rating 2.0/5

Odile D. R. Couples - Confirmed reviews ALL

No view, and Spa so badly maintained

Dear Mrs. D. R., Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests. I do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Best regards, Eleonora - service réception

Other web-users rate our hotel

  • 569 reviews 9.3/10 Location
  • 988 reviews 7.3/10 Room
  • 1,685 reviews 9/10 Service
  • 11 reviews 7.7/10 WiFi
  • 611 reviews 8.4/10 Wellness Area
  • 563 reviews 8.8/10 Breakfast
  • 226 reviews 6.5/10 Cleanliness
  • 143 reviews 2.5/10 Value

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