Mövenpick Jeddah City Star 5 stars

Customer review rating (ALL Rating) 4.5/5 369 reviews

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Description

Hotel extras

  • Close to the Exhibition Centre and airport

  • Ballroom for up to 600 guests

  • Three dining outlets

  • Spa and rooftop pool

  • Eight meeting rooms with natural light

Our accommodation(s)

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Hotel location

Mövenpick Jeddah City Star

Madinah Road P.O Box 45407
21512 JEDDAH
Saudi Arabia

GPS:21.6053494, 39.1575846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  369 reviews

TripAdvisor Rating  4.5/5  501 reviews

Certificate of excellence 2024

Exceptional Stay

Customer review rating 5.0/5

Dr. M. Y. Business - Confirmed reviews ALL

Everything was extremely clean extremely high quality and staff are extremely warm and polite I look forward to visiting you again

Dear M. Y. M., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice promise. Shame about the reality!!

TripAdvisor rating 1.0/5

nickrM3412WF Business - TripAdvisor review

I really wouldn’t recommend this hotel! Room smelled of damp. Sheets felt damp. No hot water. Phones don’t work (so I had to struggle with 4 suitcases). Worst was that when I reported these issues to the staff on reception, they simply didn’t care! Their own advertising says that of the millions of reviews on trip advisor they rank in the top 10%. Utter nonsense!

Good stay

Customer review rating 5.0/5

Nawal Families - Confirmed reviews ALL

I enjoined my stay at the hotel They upgraded my room and the view was great

Dear Nawal A., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Farzana Q. Families - Confirmed reviews ALL

This was a brief stop due to a flight cancellation. The room was HUGE and spacious for 3. The bedding was amazing, and we had a much needed comfortable sleep. The reception staff were courteous, welcoming and provided great customer service on check in and checkout.

Dear Farzana Q., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Short Stopover

Customer review rating 5.0/5

Taseen Couples - Confirmed reviews ALL

Though we were there for a stopover from Makkah to catch out flight the next day, absolutely loved the hotel. Thanks to the amazing staff for giving us an upgrade to deluxe room. The hotel from the lobby, all the way to the hotel room, looked and felt very grand. The architecture and the decor of the interior is really well done. The traffic felt low, but might be because out stay was short. It is right next to the highway and a 15 min drive straight to airport. Uber was very easy to get and many of the malls and attractions were less than 30 mins drive away. Overall, we had a great stay.

Dear Taseen Z., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 181 reviews 8.2/10 Location
  • 421 reviews 8/10 Room
  • 1,574 reviews 9.7/10 Service
  • 6 reviews 5/10 WiFi
  • 232 reviews 9.2/10 Food
  • 212 reviews 7.3/10 Cleanliness
  • 200 reviews 8.6/10 Vibe
  • 164 reviews 9.2/10 Breakfast

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