Mövenpick Jeddah City Star 4 stars

Name: Movenpick Jeddah City Star, Hotel in Jeddah - ALL
Address: Madinah Road P.O Box 45407, JEDDAH, 21512, SA
Telephone: +966126180000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 471 reviews

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Madinah Road P.O Box 45407, 21512 JEDDAH, Saudi Arabia

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Mövenpick Jeddah City Star

Extraordinary Business and Events Hotel in Central Jeddah featuring a classic interior design with a great location in the heart of the city, Mövenpick Hotel City Star Jeddah offers 5-star service in elegant surroundings. The Al Harthy Exhibition Centre is just a short walk away, Mall of Arabia is nearby and King Abdulaziz International Airport can be reached in 15 minutes.

Along with vibrant city views and soundproof windows, our 228 rooms and suites offer free high speed WiFi, a work desk, media hub, HD LED TV, mini fridge, tea and coffee making facilities. For your conferences, weddings and events, we offer 8 meeting rooms of various sizes and an impressive Palladian-style ballroom for up to 400 guests. All the venues are bathed in natural daylight, latest audio-visual technology and high-speed internet.

Hotel is located in the heart of the city surroundings Jeddah International Exhibition and Conference Center is just a short walk away, Mall of Arabia and Heraa Mall are nearby and King Abdulaziz International Airport is just 15 minutes from the hotel.

I and my team are delighted to be your host in your Jeddah visit & humbly offers you a blend of extraordinary hospitality in a timeless elegance atmosphere, beyond comfortable & classical stylish rooms. Looking forward welcoming you with memorable stay.

Loay Baher, Hotel Management

Hotel extras

Close to the Exhibition Centre and airport
Ballroom for up to 600 guests
Three dining outlets
Spa and rooftop pool
Eight meeting rooms with natural light

Our accommodation(s)

Room

Superior King

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Superior Twin

2 pers. max
35 m² / 376 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Deluxe King

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Executive King

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Executive Twin

2 pers. max
35 m² / 376 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Executive Deluxe King

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Business Suite King

2 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Business Suite Twin

2 pers. max
60 m² / 645 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Deluxe Suite King

3 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Diplomatic Suite King

3 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Family Connecting Rooms

4 pers. max
100 m² / 1076 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Royal Suite

4 pers. max
160 m² / 1722 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View or Panorama view
Most of the accommodation: Duplex

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Hotel location

Mövenpick Jeddah City Star

Madinah Road P.O Box 45407
21512 JEDDAH
Saudi Arabia

GPS:21.6053494, 39.1575846

+966 12 618 0000

+966 12 618 0010

Jeddah Waterfront - Corniche

With sea view

Al Zohoor Garden

Restaurant and cafe district

Mall of Arabia

Shopping centre/mall

Al Deira Restaurant

Restaurant and cafe district

Heraa International Shopping Mal

Shopping centre/mall

Al Moltaqa Cafe

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

Al Deira Restaurant

Delectable breakfast, lunch and dinner are served at Al Deira, our elegant all-day dining restaurant which features international buffets, themed nights and an à la carte menu.

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Al Zohoor Garden

Lively atmosphere Engaging and sociable atmosphere with comfortable couches and dining tables surrounding the swimming pool. A TV screen is available for football lovers to enjoy championships games.

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Al Moltaqa Cafe

Reminiscent of the 16th century, Al Moltaqa Café is the perfect place to enjoy Mövenpick coffee, afternoon tea or refreshing mocktails. You can also savour our signature pastries, light snacks and cakes.

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Pool

Take some time to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation.

Fitness center

A cozy fitness center is fully equipped with the latest machines to continue your workout routine and improve your health, physical fitness, and flexibility, even during business travel.

Spa

Relax your body and mind after a long day and discover the range of massage treatments delivered by our professional therapist. Experience recovering with our sauna and jacuzzi and lower your stress levels.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 600 m² / 6458 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 400

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Weddings

Moudi Ballroom hosts up to 400 guests, offering a vast wall screen and state-of- the-art lighting and sound system for larger-than-life occasions. Professional support from our events team adds that personal Swiss touch to tailor an unforgettable event

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 471 reviews

Yaser A. S. Business - 7/10/2026 Confirmed reviews ALL

Zainah A. Families - 7/3/2026 Confirmed reviews ALL

I loved the stay, the staff, and the location. However, I gave this rating for two reasons. First, the room wasn’t as clean as it should have been. I noticed quite a bit of dust, especially in the bathroom, and the room had a slightly musty smell when we first entered. Second, I was disappointed with the spa and pool facilities. The pool looked more like one you’d find at a private chalet than at a hotel. Also, before booking, we were told that there were separate spa facilities for men and women, but that turned out not to be true. Overall, while the staff and location were excellent, the room needs better maintenance, and the spa and pool facilities did not meet my expectations.

Dear Zainah, Thank you for sharing your experience. We are delighted that our team's service and hospitality met your expectations. We sincerely apologize for the inconvenience caused regarding the service and will work on improving the experience. We appreciate your feedback and hope to welcome you again for an improved experience. Best regards, Hotel Management

Fatima C. Families - 7/1/2026 Confirmed reviews ALL

Dear Fatima, Thank you for your kind words. We are delighted that our team's service and hospitality met your expectations. at Mövenpick Hotel City Star Jeddah. and we look forward to welcoming you again. Best regards, Hotel Management

Olga C. Families - 6/20/2026 Confirmed reviews ALL

We stayed at this hotel expecting the standard of service associated with a five-star property, but unfortunately our experience fell well short of those expectations. As an Accor member, I had booked an Executive King Room and, upon arrival, requested a complimentary upgrade if one was available. The receptionist repeatedly assured us that we had been upgraded to the next room category. However, it later became clear that we had, in fact, been allocated the room category we had originally booked. This was particularly disappointing, as we expected the information provided to us to be accurate. Upon arrival, we also requested a quiet room away from the lifts, as we were travelling with our child. We were initially allocated a room directly beside the lift on the seventh floor. We returned to Reception and politely explained that this was exactly what we had hoped to avoid. We were then allocated a different room on the fourth floor, only to find that it too was directly beside the lift. After two trips up and down with our luggage and a tired child following a long flight, this was extremely frustrating. We asked to speak with the Duty Manager. Instead, after waiting for around 30 minutes, a Housekeeping Supervisor came to speak with us. It was only after requesting the Duty Manager again that they came to assist us. Once involved, the Duty Manager dealt with the situation professionally and resolved the matter, for which we were grateful. The highlights of our stay were the beautiful lobby, the lovely housekeeping staff and the large windows in the rooms. The mattress was softer than we personally prefer, but it was clearly of good quality and this is simply a matter of personal preference. Unfortunately, there were several maintenance issues. The bathroom had a persistent plumbing odour throughout our stay. The corridors also smelled musty and of an ageing building, and this appeared to be masked with an extremely strong fragrance diffuser. The scent was overpowering and even drifted into the room, making it rather unpleasant. The air conditioning units also seemed very dated and were exceptionally noisy. The airflow was directed straight onto the bed and adjusting the vent made little difference. We ended up switching the air conditioning off overnight because we did not want cold air blowing directly onto our child while sleeping. Overall, this was not the five-star experience we had anticipated. Our greatest disappointment was the service we received at Reception. We felt that our requests were not taken seriously, and we were repeatedly given information that turned out to be incorrect. A more attentive, transparent and customer-focused approach would have made a significant difference to our stay.

Dear Olga, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused regarding the service and will work on improving the experience. We appreciate your feedback and hope to welcome you again for an improved experience. Best regards, Hotel Management

Dakhil A. Business - 6/20/2026 Confirmed reviews ALL

Dear Dakhil, Thank you for your kind words. We are delighted that our team's service and hospitality met your expectations. at Mövenpick Hotel City Star Jeddah. and we look forward to welcoming you again. Best regards, Hotel Management

Web-users rating

Other web-users rate our hotel

166 reviews 8.9/10 Location
348 reviews 8.1/10 Room
1,202 reviews 9.7/10 Service
6 reviews 7.1/10 WiFi
231 reviews 9.6/10 Breakfast
203 reviews 9.7/10 Food
203 reviews 7.6/10 Cleanliness

13 reviews 7.6/10 Room
22 reviews 8.9/10 Service
9 reviews 7.7/10 Comfort
7 reviews 6.8/10 Cleanliness

11 reviews 8.9/10 Location
13 reviews 7.8/10 Room
25 reviews 9.6/10 Service
8 reviews 8.1/10 Comfort
8 reviews 7.1/10 Cleanliness

13 reviews 9/10 Location
21 reviews 7.2/10 Room
39 reviews 9.4/10 Service
16 reviews 7.1/10 Cleanliness
10 reviews 9.4/10 Breakfast
7 reviews 9.2/10 Food

5 reviews 8.8/10 Location
14 reviews 7.4/10 Room
25 reviews 9.4/10 Service
7 reviews 8.2/10 Vibe
6 reviews 7.6/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mövenpick Jeddah City Star, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mövenpick Jeddah City Star regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.