Mövenpick Jeddah City Star 5 stars

I really enjoyed my stay It was like a home for me, everything I want was rapidly done. I'm really happy and recommend it to everybody ♥️

The hotel lacks some services that makes the stay luxerious.

Very near to Airport, Clean, neat & rich presented.. Feel very comfortable & peaceful, first stay in Movenpick & it was nice experience. I am sure, I will recommend all my friends to stay and have comfortable feel. Appreciated, front desk staff for their very cooperative nature..

exemplary

I stayed with at the hotel recently for a work event which took place up the coast from Jeddah. The rooms was very spacious and although the decor was a bit over powering in its colour scheme it was very comfortable, with a good bed and a large shower/toilet. The staff were very pleasant to deal with, room service always came very quickly and the breakfast options were varied. Due to Covid we had to stop using the restaurant which was a shame but if you need a hotel for work not far from the airport then this will suffice.

Excellent

It was a good stay but there was a nosiy voice because of an elevator i think

First bad handling with the reception because they are unknown how to welcoming the guest and they are unprofessional I have two different booking and I request upgrade for one of them and keep the other as deluxe room when arrived to them I asked them to processed the upgrade with my room to family suite with additional 500 SAR , he accept but suddenly he charged me the full amount for the two deluxe room extra the 500 SAR and give me only the family suite when in inform him you did mistake I request it via Accor site he told me they are don't know the rules and they did the mistake this guy name Mr. Ashraf AlZahrani and this is take more than 35 Min and the reception man every step he called the supervisor from the administration floor to ask him how to processed. Also the lobby smile sewerage all the time even my bathroom in the guest room and also the reception guy accept this note . any how I will not stay again in Movenpick and not recommended to my friend

Didn't feel 5 stars as if other countries My access card stopped and replaced at the counter. My name registered for 60 SR laundry which I didn't use. Elevator doesn't have the names of the hotel facilities. The exit ramp closed because of rain, while the guard was not available to let me get out through the entry ramp. They closed massage center when it's opened everywhere in the city.

Friendly staff

Abdullah jamal was very cooperative All the front office team big thumbs up..keep up the good work

Actually, to be truthfully it was like I am in my home, all staff were extremely doing their best to enhance your overall experiences, I would love to recommend Movenpick city star to all my clients and colleagues

Good value for money compared to ther hotels. Near airport, in good location of jeddah where you can approach any place you want. Staff are exceedingly helpfull and very well in communication skill...

I upgraded at this property to an executive lounge room lured by the promise of access to a relaxing lounge with evening snacks and a complimentary breakfast. As a woman traveling alone in Saudi Arabia this was a definite bonus and the main reason I chose to upgrade. I was checked into a room on the 6th floor and when I asked what floor was the executive lounge, I was told the 6th floor. Great.. However, I could not find it on the 6th floor and called down and was then told it was on the 10th. Off I went, but again no lounge. I called down again and was told it was on the 9th floor but guess what, my key would not let me access the 9th floor. So downstairs again to ask that they make my work workable on the 9th floor.. Finally, I reach the executive lounge to find it locked and in darkness. Back down to reception where they inform they don't have an executive lounge at the hotel. I show them their web-site and my room with access to the executive lounge and they are shocked. They call a manager who apologizes and, at my request, allows me a complimentary buffet dinner which is absolutely inedible. He informs me that breakfast is not included. I picture shoot the screen and send it to him. Again, he apologizes and says I can have the hotel buffet breakfast which is better than the dinner. Altogether a disaster of a hotel - zero service and no executive lounge which they were happy to receive my money for. Avoid it all costs. Furnishings are cheap - my bathroom was dirty. On a positive note bed was comfortable. Would not stay here again and no offer to refund me the upgrade I paid

Car park is very large , can take more than 20 vehicls . Receptionests are perfect . Location is excellant . Air condition is perfect . Good smell in every part of the hotel . No atm machine . Tv channels are limited .