Mövenpick Hotel Tahlia Jeddah 5 stars

Customer review rating (ALL Rating) 4.5/5 721 reviews

Mövenpick Hotel Tahlia Jeddah - Image 1
Mövenpick Hotel Tahlia Jeddah - Image 2
Mövenpick Hotel Tahlia Jeddah - Image 3
Mövenpick Hotel Tahlia Jeddah - Image 4

Description

Hotel extras

Discover elevated stays in spacious rooms and suites, unwind at the exclusive spa, savor modern Indian cuisine by a Michelin-star chef, and experience thoughtfully curated moments inspired by Swiss hospitality.

Our accommodation(s)

Book this hotel
Room 1

45 sqm Superior City Side room, several with terrace or balcony, king or twin bed, sofa bed, free Wi-Fi, shower, TV, AC, minibar, espresso coffee machine, Maximum 4 people.

  • Views:

    City View

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

45 sqm Superior Pool View room with king or twin bed, sofa bed, free Wi-Fi, shower, TV, AC, minibar, espresso machine, Maximum 4 people.

  • Views:

    Pool side

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

45 sqm Superior Pool Access Room with king or twin beds, patio, sofa bed, free Wi-Fi, shower, TV, AC, minibar, espresso machine, Maximum 4 people

  • Views:

    Patio or Pool side

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite with 1 King Bed, Pool View

70 - 80 sqm Executive Suite with pool views, king bed, terrace, sofa bed, kitchenette, free Wi-Fi, shower, TV, AC, minibar, espresso machine, Maximum 4 people

  • Views:

    Pool side

Max. number of persons
4
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Slippers
  • Soundproof room

Room Services

  • Operator wake up call
  • Welcome gift
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Junior Suite with 1 kingsize bed, with balcony

41 sqm Junior pool view room, several with terrace or balcony, king bed, sofa bed, free Wi-Fi, shower, TV, AC, minibar, espresso coffee machine, Maximum 4 people.

  • Views:

    Pool side

Max. number of persons
4
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call
  • Welcome gift
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Studio

Residence Studio with 1 King Bed or 2 Twin beds, Pool View

45 sqm Residence Pool View Studio with king or twin beds, sofa bed, kitchenette, free Wi-Fi, shower, TV, AC, minibar, espresso machine, Maximum 4 people.

  • Views:

    Pool side

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Satellite/cable colour TV
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Studio

Residence Studio with 1 King Bed or 2 Twin Beds, Pool Access with Patio

45 sqm Residence Pool Access Studio with king or twin beds, sofa bed, patio, kitchenette, free Wi-Fi, shower, TV, AC, minibar, espresso machine, Maximum 4 people.

  • Views:

    Patio or Pool side

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Double bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mövenpick Hotel Tahlia Jeddah

8749 Hail Street, Al Andalus
23326 JEDDAH
Saudi Arabia

GPS:21.547831, 39.1566

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 161 rooms
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Catering

3 Restaurants

Room service

  • Cold snacks

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years

Well-being

Pool

  • Outside

Health Club

  • On site
  • Sauna room
  • Massage Additional charge

Sports and leisure

Tennis

  • On site

Gym

  • On site

Basketball court

  • On site
  • On site
  • Indoor parking
  • Private
  • 158 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.2 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

The welcoming atmosphere and smart décor are complemented with a lovely garden terrace. An enticing menu for lunch and dinner offers a variety of appetisers and salads, exquisite live cooking counters and fresh seafood from the Red Sea and Mediterranean.

A modern Indian dining experience crafted by Michelin-starred Chef Vineet Bhatia, Rasoi elevates traditional flavors with contemporary artistry. Expect bold spices, refined technique, and a distinctive culinary journey in an elegant setting.

Book

Enjoy a delightful breakfast daily at Le Bistro from 6:00am to 10:30am, featuring a selection of international favorites and fresh Mövenpick classics. For added comfort, savor your morning meal with our convenient in-room dining service.

Our pool welcomes in-house guests and day-pass visitors daily from 6:00am-6:00pm. A serene space ideal for leisure, relaxation, and family time throughout the day.

Our fitness center is open 24/7 for in-house guests and offers professional gym memberships for external visitors. Equipped with modern cardio and strength-training machines, it provides a comfortable space for daily wellness and training.

Our wellness center features two private massage rooms, a relaxing steam room, sauna, refreshing showers, and secure lockers. Designed for comfort and tranquility, it offers the perfect retreat for rejuvenation during your stay.

A breathtaking ballroom featuring crystal lighting, elegant décor, a private entrance, and a spacious pre-function area. Perfect for grand celebrations, intimate weddings, and bespoke events crafted with refined sophistication.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  721 reviews

Customer review rating 5.0/5

Ghadamohammed A. Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback and perfect rating. We are delighted to know that you had an exceptional stay and found your experience to be of great value. We look forward to welcoming you back again soon. Best regards,

Customer review rating 4.0/5

Sijmen S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your detailed feedback. We are pleased that you enjoyed the breakfast, dining options, pool facilities, and the comfort of your room. We are especially glad that our team made you feel welcome throughout your stay. We are sorry that the air conditioning and WiFi connectivity did not meet your expectations. Your comments have been shared with the concerned teams for review and improvement. We appreciate your feedback and hope to welcome you back for an even more comfortable and enjoyable stay. Best regards,

Customer review rating 5.0/5

Azard D. T. H. Business - Confirmed reviews ALL

Dear Guest, Thank you for your perfect rating and kind feedback. We are delighted to know that you had an excellent experience with us. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Ms. A. M. Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay and enjoyed the cleanliness and comfort of your room, as well as the variety of food options in our restaurant. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Muhannad A. Business - Confirmed reviews ALL

Dear Mr. Muhannad, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay and enjoyed every aspect of your experience with us. We look forward to welcoming you back again soon. Best regards,

Dear Guest, Thank you for your wonderful feedback and perfect rating. We are delighted to know that you had an exceptional stay and found your experience to be of great value. We look forward to welcoming you back again soon. Best regards,

Customer review rating 4.0/5

Sijmen S. Couples - Confirmed reviews ALL

We stayed here for 7 nights during a pre-business trip. Very good hotel but just missing the final touch to get 4 stars. It is missing its last star because of: 1. the AC in the room. Being 35+ degrees with a humidity of 67% outside the AC in all rooms, according the technician, was controlled centrally. This to avoid the floors in the room becoming wet, which exactly happened in our room on the third floor. After noticing this to the reception we were not able to modify the air conditioning in the room anymore. It helped to keep the floor dry but it made it quite cold in the room with a fixed temperature set at 22,3 degrees C. Ok, to cool off but uncomfortable for a longer stay in the room. The technician showed us a workaround by moving the switch on the electricity board to off. 2. poor wifi in the room. We had to sit by the window to get a good reception. That were the negatives, but many positives, like the staff. They really go the extra mile to make you feel a true guest. The breakfast; plenty of choice, even nutella ;) The well maintained pool. The free to use garage. The 2 restaurants of which the Indian is well recommended. The upgraded big room with good beds.

Dear Guest, Thank you for sharing your detailed feedback. We are pleased that you enjoyed the breakfast, dining options, pool facilities, and the comfort of your room. We are especially glad that our team made you feel welcome throughout your stay. We are sorry that the air conditioning and WiFi connectivity did not meet your expectations. Your comments have been shared with the concerned teams for review and improvement. We appreciate your feedback and hope to welcome you back for an even more comfortable and enjoyable stay. Best regards,

Customer review rating 5.0/5

Azard D. T. H. Business - Confirmed reviews ALL

Thank you

Dear Guest, Thank you for your perfect rating and kind feedback. We are delighted to know that you had an excellent experience with us. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Ms. A. M. Business - Confirmed reviews ALL

I had an excellent stay with Movenpick hotel tahlia.Room was clean and comfortable. Multiple choice of food in the restaurant.

Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay and enjoyed the cleanliness and comfort of your room, as well as the variety of food options in our restaurant. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Muhannad A. Business - Confirmed reviews ALL

Everything thing was great.

Dear Mr. Muhannad, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay and enjoyed every aspect of your experience with us. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Kristina R. Solo - Confirmed reviews ALL

I was really impressed with the cleaning service. My room was spotless, fresh, and beautifully organized every time I came back. I could tell that a lot of care and attention to detail went into the cleaning. Thank you for making my stay feel so comfortable and welcoming. I truly appreciate the effort!

Dear Guest, Thank you for your wonderful feedback. We are delighted that you had a comfortable stay and especially appreciated the cleanliness and care provided by our Housekeeping team. Your kind words about their attention to detail and excellent service will be happily shared with them. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Chaima S. J. Solo - Confirmed reviews ALL

“Excellent housekeeping service! The room was very clean, well-maintained, and comfortable. The housekeeping team was professional, friendly, and attentive to every detail. Highly recommended!”

Dear Guest, Thank you for your wonderful feedback. We are delighted that you had a comfortable stay and especially appreciated the cleanliness and service provided by our Housekeeping team. Your kind words about their professionalism and attention to detail will be happily shared with them. We appreciate your recommendation and look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Omar B. Families - Confirmed reviews ALL

Above expectations.. cozy and warm, staff super friendly.

Dear Mr. Omar, Thank you for your wonderful feedback. We are delighted to know that your stay exceeded your expectations and that you enjoyed the warm atmosphere and our location. Your kind words about our team and their friendly service will be happily shared with them. We look forward to welcoming you and your family back again soon. Best regards,

Customer review rating 5.0/5

Abdulaziz A. Business - Confirmed reviews ALL

I had a wonderful stay at Mövenpick Hotel Tahlia Jeddah. The room was clean, comfortable, and well maintained. The staff were very friendly, professional, and always ready to help. I really appreciated the warm hospitality and attention to detail throughout my stay. The location is also excellent, making it convenient for both business and leisure. Overall, it was a very pleasant experience, and I would definitely recommend this hotel and look forward to staying here again.

Dear Guest, Thank you for your wonderful feedback. We are delighted that you had a comfortable stay and especially appreciated the cleanliness, location, and warm hospitality from our team. Your kind words about our team and their friendly and professional service will be happily shared with them. We truly appreciate your recommendation and look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Abdullah A. Q. Families - Confirmed reviews ALL

Thanks to everyone

Dear Guest, Thank you for your wonderful feedback. We are delighted that you and your family had an enjoyable stay and found your experience to be of great value. Your kind words will be shared with our team, and we look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Abdulrahman A. Business - Confirmed reviews ALL

Exceptional

Dear Mr. Abdulrahman, Thank you for your wonderful feedback. We are delighted to know that you had an exceptional experience and enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Adel A. Business - Confirmed reviews ALL

As per my experience I enjoyed best hospitality service from Movenpick Tahlia. They are amazing.

Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a great experience and especially enjoyed the hospitality and service provided by our team. Your kind words will be happily shared with them, and we look forward to welcoming you back again soon. Best regards,

Customer review rating 5.0/5

Samiha M. Families - Confirmed reviews ALL

Well located, beautiful design, loved the executive suite. It was spacious, with good amenities. The staff is wonderful (reception, housekeeping, restaurant, breakfast and concierge team). Will stay there again when in Jeddah

Dear Ms. Samiha, Thank you for your wonderful feedback. We are delighted that you and your family enjoyed the location, design, and comfort of the suite. Your kind words about our Reception, Housekeeping, Restaurant, Breakfast, and Concierge teams will be happily shared with them. We are especially pleased to know that you plan to stay with us again when visiting Jeddah. Best regards,

Customer review rating 4.0/5

Ahmad M. Couples - Confirmed reviews ALL

A beautiful 5-star hotel with a lovely atmosphere and amazing staff. Everything was excellent, and the hospitality was outstanding. The only downside was the food selection, as I couldn’t eat most of the options. Overall, a wonderful stay!

Dear Mr. Ahmad, Thank you for sharing your feedback. We are delighted that you enjoyed the atmosphere, hospitality, and service from our team. We also appreciate your comments regarding the food selection, particularly the breakfast options, which have been shared with the concerned team for improvement. We look forward to welcoming you back for an even better experience. Best regards,

Customer review rating 5.0/5

Gunay H. Business - Confirmed reviews ALL

Very good service, ambiance. Staff is excellent, everyone .Very helpful. Breakfast is very delicious and various flavors.Very clean .And location is very good.Just one thing is high humidity in rooms and hotel but I think it is because of wheather outside

Dear Ms. Gunay, Thank you for sharing your wonderful feedback. We are delighted that you enjoyed the atmosphere, breakfast, cleanliness, location, and especially the service from our team. Your kind words about our Reception, Housekeeping, and Breakfast teams are greatly appreciated and will be shared with them. We also appreciate your comment regarding the humidity in the room and will take it into consideration. We look forward to welcoming you back again soon. Best regards,

Customer review rating 3.0/5

Waleedmohamed H. Business - Confirmed reviews ALL

nice staff location, breakfast but GYM is very very poor

Dear Mr. Waleed, Thank you for sharing your feedback. We are pleased that you enjoyed our location, breakfast, and the service from our team. We appreciate your comments regarding the gym facilities and have shared them with the concerned team for review. We hope to welcome you back for an improved experience. Best regards,

Customer review rating 4.5/5

Pavlina E. Business - Confirmed reviews ALL

I would appreciate better view from my window.

Dear Guest, Thank you for sharing your feedback. We are delighted that you had a comfortable business stay and especially appreciated the cleanliness, breakfast, and service from our team. We also appreciate your comment regarding the room view and hope to welcome you back for another enjoyable stay. Best regards,

Customer review rating 0.5/5

Ali I. Families - Confirmed reviews ALL

The rooms were great; however, I had a very disappointing experience with a member of the hotel staff during the transportation of our luggage from the room to my car. The staff member asked us to go ahead to the car while he brought our luggage down. He then took approximately 30 minutes to bring the bags down using the lift. When I checked my luggage at the airport, I noticed that the bags were significantly lighter and that several items were missing, including approximately 3 kg of Ajwa dates. Given the circumstances and the fact that the luggage was under the staff member’s control for an extended period, I am extremely concerned that the missing items were taken during this process. I have already submitted a formal complaint to the hotel and requested that the CCTV footage be reviewed to establish what happened and identify the staff member involved. I expect the hotel to investigate this matter seriously and, if the investigation confirms wrongdoing, to take appropriate disciplinary and legal action against the staff member. This is extremely disappointing and does not reflect the standard of service I would expect from the hotel.

Dear Mr. Ali, Thank you for sharing your concerns and for visiting the hotel to discuss the matter with us. As discussed during your visit, we took your concerns seriously and reviewed the matter carefully. Based on our review, we did not find anything to support the concern raised regarding the handling of your luggage. We understand your concern and regret the disappointment this situation has caused. We hope to have the opportunity to welcome you back and provide you with a better experience. Best regards,

Customer review rating 4.0/5

Zainab D. Business - Confirmed reviews ALL

It was generally good. But I would say there was damp in the rug and would suggest airing of them or changing them often. Possibility to open a window slightly even if not entirely. The rooms are damp

Dear Ms. Zainab, Thank you for sharing your feedback. We are pleased that you had a good stay overall and especially appreciated our location and the service provided by our team. Your kind words about Kabeer and Shuval will be happily shared with them. We are sorry for the discomfort regarding the room and appreciate your comments about the carpeting, ventilation, and WiFi. These have been shared with the concerned teams for review and improvement. Best regards,

Customer review rating 5.0/5

Aibek A. Business - Confirmed reviews ALL

Good, nice swimming pool

Dear Mr. Aibek, Thank you for your wonderful feedback. We are delighted that you enjoyed our location, comfortable atmosphere, swimming pool, and the helpful service from our team. We also appreciate your comment regarding the WiFi speed, which has been shared with the concerned team for improvement. We look forward to welcoming you back again soon. Best regards,

Other web-users rate our hotel

  • 223 reviews 8.8/10 Location
  • 697 reviews 8.7/10 Room
  • 1,558 reviews 9.6/10 Service
  • 9 reviews 4.1/10 WiFi
  • 453 reviews 9/10 Cleanliness
  • 282 reviews 9.5/10 Vibe
  • 155 reviews 8/10 Breakfast
  • 46 reviews 9.7/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Jeddah Hotels