Adagio Jeddah City Center 4 stars

Customer review rating (ALL Rating) 4.4/5 270 reviews

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Adagio Jeddah City Center - Image 1
Adagio Jeddah City Center - Image 2
Adagio Jeddah City Center - Image 3
Adagio Jeddah City Center - Image 4
P O Box 43356, Madinah Branch Road, Al Andalus, 23326 JEDDAH, Saudi Arabia

Description

Hotel extras

  • Located in the central business district in Jeddah

  • Apartment-Style Comfort and Family Friendly

  • Good Facilities

  • Various Dining Options

Our accommodation(s)

Hotel location

Adagio Jeddah City Center

P O Box 43356, Madinah Branch Road, Al Andalus
23326 JEDDAH
Saudi Arabia

GPS:21.55316, 39.17391

Telephone
Fax +966 12 233 7911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  270 reviews

TripAdvisor Rating  4.7/5  40 reviews

Customer review rating 3.0/5

Suchona J. Families - Confirmed reviews ALL

There is no aminites near by. Taxi drivers are scammers waiting outside the hotel like predators. Shower was too hot. Called maintainance, he couldn’t fix it so he shut off the hot water, I didn’t want my so burning himself. We checked out without taking shower. Microwave kept going off every 2 minutes. Called maintenance, they checked and said it had steam inside so it shut off. Again I have never heard this stuff before in the United States. Microwave is suppose to heat up food. Reception staff wear very nice and friendly. Housekeeping Bangladeshi guys were very helpful and polite.

Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologise that your stay did not meet your expectations — in particular, we regret the inconvenience caused by the location, lack of nearby amenities, issues with the shower and microwave, and your concerns about local taxi drivers. Your comments are important to us, and we are already reviewing these matters with the relevant departments (housekeeping, maintenance, guest‑services and safety) to understand what went wrong and take corrective action. We appreciate your kindness in recognizing our reception staff and housekeeping team; We will personally ensure your remarks are shared with them. If you are willing, please contact me directly at [insert direct contact phone or email] — we’d like to discuss your experience further and see how we may make amends. Sincerely, Hotel Management

Customer review rating 5.0/5

Kennybeth I. Families - Confirmed reviews ALL

It was excellent stay

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Adagio Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Customer review rating 0.5/5

Mohammed Z. Business - Confirmed reviews ALL

I checked out early morning at 6AM since my flight was at 8 AM, there was no one in the reception of Adagio, and I was told to check out from Ibis reception. I asked for the invoice, and the receptionist told me that it will be sent through email (wrote in paper). I have not yet received the invoice, and I need it to get reimbursement. During my stay, the card was not working on 1st December and technician came to fix by connecting the door with computer. There was delay but I believe the technician was good and prompt. I went to office on 1st December, and my wife told me that she asked for bottle of water and they didn't give it to her, finally she has to go out and buy water from the supermarket located in front of the hotel.

Dear Valued Guest, Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay, and we truly regret that it left you with a negative impression. We are very sorry for the absence of staff at the Adagio reception during your early checkout and for the delay in receiving your invoice. This should not have happened, and we understand how important the invoice is for your reimbursement. Please rest assured that our team has been informed, and we will resend the invoice to you immediately. If you are still waiting, kindly contact us directly so we can assist you without delay. We appreciate your understanding regarding the door lock issue and are glad to hear the technician was able to resolve it promptly. Regarding the inconvenience faced by your wife when requesting drinking water, we sincerely apologize. This is not the level of service we aim to provide, and your comments have been shared with the concerned team to ensure better guest support and attentiveness moving forward. Thank you again for bringing these matters to our attention. We truly value your feedback and hope you will give us the opportunity to provide you with a much improved experience in the future. Sincerely, Hotel Management

Customer review rating 5.0/5

Ali A. Families - Confirmed reviews ALL

Good location, nice property, wonderful facilities, and great service.

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Adagio Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Customer review rating 3.5/5

Mohamed J. S. H. Families - Confirmed reviews ALL

Hotel is well located in a calm neighborhood, just off the busy Madinah road. Ample parking space around and at the hotel basement. Easy check in check out process. Big rooms. Downside is the washroom, where shower area is on a level above rest at least by 8-10 inches, which makes the washroom slippery. Another downside was the room ac suddenly stopped working midnight however service team fixed it immediately when called for. Overall a decent stay

Dear Valued Guest, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed our location, parking facilities, easy check-in/check-out process, and spacious rooms. We sincerely apologize for the inconvenience caused by the washroom design and the temporary issue with the air conditioning. We’re glad our service team was able to resolve the AC problem promptly, and we will review the washroom concern to improve safety and comfort for our guests. We appreciate your comments and are pleased that overall you had a decent stay. We look forward to welcoming you back and providing an even better experience in the future. Sincerely, Hotel Management

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Other web-users rate our hotel

  • 100 reviews 9.3/10 Location
  • 332 reviews 9.2/10 Room
  • 748 reviews 9.8/10 Service
  • 90 reviews 9.7/10 WiFi
  • 319 reviews 9.4/10 Cleanliness
  • 139 reviews 9.9/10 Food
  • 134 reviews 10/10 Breakfast
  • 58 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.