Aparthotel Adagio Jeddah City Center 4 stars

Customer review rating (ALL Rating) 4.4/5 307 reviews

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Aparthotel Adagio Jeddah City Center - Image 1
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Aparthotel Adagio Jeddah City Center - Image 3
Aparthotel Adagio Jeddah City Center - Image 4
P O Box 43356, Madinah Branch Road, Al Andalus, 23326 JEDDAH, Saudi Arabia

Description

Hotel extras

  • Located in the central business district in Jeddah

  • Apartment-Style Comfort and Family Friendly

  • Good Facilities

  • Various Dining Options

Our accommodation(s)

Hotel location

Aparthotel Adagio Jeddah City Center

P O Box 43356, Madinah Branch Road, Al Andalus
23326 JEDDAH
Saudi Arabia

GPS:21.55316, 39.17391

Telephone
Fax +966 12 233 7911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  307 reviews

TripAdvisor Rating  4.7/5  40 reviews

Customer review rating 4.5/5

Morhaf K. Business - Confirmed reviews ALL

Good

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Adagio Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Management

Customer review rating 5.0/5

Abdellatif A. Business - Confirmed reviews ALL

My go-to hotel in Jeddah for the last couple of years, blending top-tier staff with incredible design and warm belonging

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Adagio Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Management Team

Customer review rating 2.5/5

Barjes A. A. Families - Confirmed reviews ALL

I booked a few days in advance Before I get there I received an email saying that my booking was cancelled I tried calling for at least an hour but no answer I called the authority and file a complaint and they got the issue fixed. Very bad experience and very rude service from the hotel staff I never had an issue like that before Even before this incident I was trying to contact the hotel for 2 days but they never answer the phone I even sent an email asking about something and they never responded Very bad service

Dear valued guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered prior to and during your stay. Having a reservation cancelled unexpectedly, combined with difficulty reaching the hotel by phone or email, is not the level of service we strive to provide. We are especially sorry for the stress this caused and for the impression left by our team’s communication, which clearly fell short of expectations. Your feedback has been shared with our management team so we can review what went wrong and ensure better responsiveness and handling of reservations moving forward. We appreciate you bringing this to our attention, as it helps us identify areas that require immediate improvement. We regret that this experience impacted your stay and hope to have the opportunity to restore your confidence in our service in the future. Sincerely, Hotel Management Team

Customer review rating 5.0/5

Khaled E. Business - Confirmed reviews ALL

Nice staff, very good gym Need more healthy variety in breakfast

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Adagio Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Management Team

Customer review rating 2.0/5

Ibrahim H. Families - Confirmed reviews ALL

I had several requests directed at the reception desk go unanswered. I’ve had to physically go all the way down to the lobby to talk to them directly if I needed anything done, including having my bags taken up to my room and down after checking out. I also had to make several call just to have the sofa bed set up. The kitchen in the apartment was also not stocked at all. Not a single utensil or plate was available. However I’d like to show my appreciation to the staff at the town restaurant. There was a lady whose name I unfortunately can’t recall. She was extremely accommodating and helpful. Likewise the rest of the staff at the restaurant.

Dear valued guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you experienced when dealing with reception and for the lack of responsiveness to your requests. Having to repeatedly follow up in person, including for luggage assistance and sofa bed setup, is certainly not the level of service we aim to provide. We also regret that the kitchen in your apartment was not properly equipped, as this should have been prepared prior to your arrival. Your comments have been shared with our Front Office and Housekeeping teams for immediate review to improve responsiveness, communication, and room readiness. We would, however, like to thank you for recognizing the team at the Town Restaurant. Your kind words regarding the lady who assisted you, as well as the rest of the restaurant staff, are truly appreciated and will be shared with the team. We appreciate your honest feedback and hope to have the opportunity to provide you with a more seamless and enjoyable experience in the future. Sincerely, Hotel Management Team

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Other web-users rate our hotel

  • 106 reviews 9.5/10 Location
  • 362 reviews 9.2/10 Room
  • 821 reviews 9.8/10 Service
  • 101 reviews 9.9/10 WiFi
  • 339 reviews 9.3/10 Cleanliness
  • 143 reviews 9.7/10 Food
  • 139 reviews 9.9/10 Breakfast
  • 79 reviews 7.6/10 Comfort

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