Swissôtel Living Jeddah 5 stars

Customer review rating (ALL Rating) 4.5/5 205 reviews

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Swissôtel Living Jeddah - Image 1
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Building No 2652, Prince Saud Al Faisal Street, 7490 Al Khaldiya, 23422 JEDDAH, Saudi Arabia

Description

Hotel extras

  • Discover the passionate Swiss hospitality with impeccable experience delivered by our heartist

  • All units boast high speed WIFI, coffee making facility, smart TV and fully equipped kitchen

  • Enjoy spacious luxury living experience, ideal for an extended stay and family travellers

  • Enjoy sundown mocktails from the open to sky panoramic roof top

  • Located in the heart of the City

Our accommodation(s)

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Hotel location

Swissôtel Living Jeddah

Building No 2652, Prince Saud Al Faisal Street, 7490 Al Khaldiya
23422 JEDDAH
Saudi Arabia

GPS:21.5602204053, 39.1314370263

Telephone
Fax +966 12 618 4667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  205 reviews

Worst stay in Saudi

Customer review rating 1.0/5

Ivo Friends - Confirmed reviews ALL

First room had hundreds of little bugs in it (seems to be bedbugs but not sure). We changed to another room which didn’t had 2 twin beds but one king. We got a rollaway bed to compensate but you couldn't sleep on it. The mattras was actually covered in plastic and then covered with a sheet. Further the second room didn't had any working socket, had no warm water and was just dirty. Becouse it was 1.30am at night we stayed and canceled the remaining nights the next morning. The hotel refunded the remaining nights. To end on a positive note, the breakfast was good and the staff was friendly.

Dear Ivo, Thank you for leaving your honest feedback to our hotel - Swissotel Living Jeddah. Allow us to express our apologies and rest assured that we are taking the appropriate measures to address the issue. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Hotel Management

Good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Good

Dear Mr. Salem A., We very much appreciate your comments regarding your stay at the Swissôtel Living Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Kam A. Friends - Confirmed reviews ALL

You will not receive any special treat as Gold member or above with Accor. No upgrade even there are rooms empty because they say it is more expensive.

Dear Kamal A., Thank you for taking the time to tell us about your experience at the Swissôtel Living Jeddah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The best Accor hotel in Jeddah

Customer review rating 5.0/5

Viktor Business - Confirmed reviews ALL

I stay in Jeddah often and usually use the Accor chain. Swissotel Living Jeddah is the best hotel from the whole chain. And better than IHG's InterContinental, as example. Spacious rooms, good breakfast, amazing service and hospitality - everything is on top level in this hotel. I really feel like home here. Special thanks to Mrs.Hanin at the reception and Mr.Moses in the restaurant, who make the stay even more special. And of course big thanks to all the personnel who are real professionals!

Dear Viktor, We truly appreciate your lovely feedback, and rating to Swissotel Living Jeddah. We are glad that you have enjoyed your stay, and the professionalism of our team at the hotel. We will proudly share your comments to the team as an encouragement to always provide the best to all our guests. We hope to see you again in the near future. Kind Regards, Hotel Management

Well Located , Good Staff

Customer review rating 5.0/5

Waqas A. Business - Confirmed reviews ALL

The stay was very good , specially staff is very professional and cooperative. Specially Mr. Maruf he is very cooperative personality.

Dear xxxx, We would like to thank you for your positive review to Swissotel Living Jeddah, and sweet words to our staff members. We promised ourselves to provide an exceptional customer service to our valued guests all times. Thank you again, and we hope to see you once again in the near future. Kind Regards, Hotel Management

Other web-users rate our hotel

  • 201 reviews 9.7/10 Location
  • 297 reviews 9.3/10 Room
  • 530 reviews 9.4/10 Service
  • 7 reviews 9.8/10 WiFi
  • 190 reviews 9.9/10 Cleanliness
  • 145 reviews 9.4/10 Vibe
  • 135 reviews 8.5/10 Comfort
  • 98 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.