Swissôtel Living Jeddah 5 stars

Customer review rating (ALL Rating) 4.5/5 340 reviews

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Description

Hotel extras

  • Discover the passionate Swiss hospitality with impeccable experience delivered by our heartist

  • All units boast high speed WIFI, coffee making facility, smart TV and fully equipped kitchen

  • Enjoy spacious luxury living experience, ideal for an extended stay and family travellers

  • Enjoy sundown mocktails from the open to sky panoramic roof top

  • Located in the heart of the City

Our accommodation(s)

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Hotel location

Swissôtel Living Jeddah

Building No 2652, Prince Saud Al Faisal Street, 7490 Al Khaldiya
23422 JEDDAH
Saudi Arabia

GPS:21.5602204053, 39.1314370263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  340 reviews

Customer review rating 1.0/5

Mashail I. Families - Confirmed reviews ALL

Very poor service, VERY DIRTY!!

Dear Mashail, We apologize for any inconvenience caused by this matter. We appreciate your feedback, and we will take it into consideration. If there is anything else we can assist you with during your stay, please let us know. Thank you for choosing Swissotel Living Jeddah. Best regards, Hotel Management

Customer review rating 5.0/5

Faisal A. Business - Confirmed reviews ALL

Thanks to Waleed, Ibrahim, Riyadh, and many more who I couldn’t take their names

Dear Faisal, Thank you for sharing your experience and leaving a generous rating to Swissotel Living Jeddah. We hope that you have enjoyed all details, and we wish to see you again in the near future. Best Regards, Hotel Management

Customer review rating 5.0/5

Ahsan Q. Families - Confirmed reviews ALL

Reception desk and concierge were very friendly and helpful, particularly the one named Riyad.

Dear Ahsan, Thank you for sharing your experience and leaving a generous rating to Swissotel Living Jeddah. We hope that you have enjoyed all details, and we wish to see you again in the near future. Best Regards, Hotel Management

Customer review rating 1.0/5

Sakinah E. Solo - Confirmed reviews ALL

** check in time at 18:00 was too long, despite being tired from travel, I was waiting for the reception to explain unnecessary details for the previous one more than 15-20 minutes, laughing and discussing the breakfast choices, and the choices of good salon for the wife.. still there was a person waiting before me! When I ask the reception if I can leave and go to other hotel, she was rude in response. ** During check out, I informed the reception that I didn’t use the breakfast and if it was possible to return the amount for breakfast will be appreciated, he said it is not possible. I told him to discuss it with the manager because I paid for 2 days breakfast and didn’t have it in the 2 days, he told me will contact me later because I was in a hurry for my flight. No one contacted me.

Dear Valued Guest, Thank you for your honest feedback to Swissotel Living jeddah. We are extremely sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve ourselves in the highlighted concern. We hope to have the chance to welcome you back again. Best Regards, Hotel Management

Customer review rating 3.5/5

Raied B. Solo - Confirmed reviews ALL

The room was comfortable. But there was a lighting issue inside the room (the table light was flashing, the wardrobe light was not turning off, and sunlight was coming in because the curtain did not fit well). I couldn't sleep well because of the light.

Dear Raied, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable. However, we regret the inconvenience caused by the lighting issues, which affected your sleep. Your comments will be taken into consideration for future improvements. Best Regards, Swissôtel Living Jeddah

Other web-users rate our hotel

  • 266 reviews 9.5/10 Location
  • 484 reviews 9.1/10 Room
  • 752 reviews 9.3/10 Service
  • 11 reviews 9.7/10 WiFi
  • 335 reviews 9.4/10 Cleanliness
  • 202 reviews 8.5/10 Comfort
  • 154 reviews 9.1/10 Vibe
  • 147 reviews 9.3/10 Breakfast

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