Swissôtel Living Jeddah 5 stars

Customer review rating (ALL Rating) 4.6/5 184 reviews

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Description

Hotel extras

  • Discover the passionate Swiss hospitality with impeccable experience delivered by our heartist

  • All units boast high speed WIFI, coffee making facility, smart TV and fully equipped kitchen

  • Enjoy spacious luxury living experience, ideal for an extended stay and family travellers

  • Enjoy sundown mocktails from the open to sky panoramic roof top

  • Located in the heart of the City

Our accommodation(s)

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Hotel location

Swissôtel Living Jeddah

Building No 2652, Prince Saud Al Faisal Street, 7490 Al Khaldiya
23422 JEDDAH
Saudi Arabia

GPS:21.5602204053, 39.1314370263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  184 reviews

Perfect room and members of staff are brilliant

Customer review rating 4.5/5

Cherif E. Business - Confirmed reviews ALL

Although it was a short stay , but had an excellent experience

Dear Cherif E., We would like to thank you for your positive review to Swissotel Living Jeddah, and sweet words to our staff members. We promised ourselves to provide an exceptional customer service to our valued guests all times. Thank you again, and we hope to see you once again in the near future. Kind Regards, Hotel Management

Modern and clean hotel with great pool!

Customer review rating 4.5/5

Josselin Couples - Confirmed reviews ALL

Room was clean and well furnished! We also really enjoyed the pool and spa area, which we had almost to ourselves in mid-October. Staff was also very polite and professional.

Dear Josselin, We would like to thank you for your positive review to Swissotel Living Jeddah, and sweet words to our staff members. We promised ourselves to provide an exceptional customer service to our valued guests all times. Thank you again, and we hope to see you once again in the near future. Kind Regards, Hotel Management

Very charming and feel like home

Customer review rating 4.5/5

Salah A. S. Business - Confirmed reviews ALL

Hospitality at its highest level in term of the quality of finishing products and choice of people at the front desk, in particular Mr. Malki and the rest of the service team. Job well-done

Dear Valued Guest, We truly appreciate your lovely feedback, and rating to Swissotel Living Jeddah. We are glad that you have enjoyed your stay, and the professionalism of our team at the hotel. We will proudly share your comments to the team as an encouragement to always provide the best to all our guests. We hope to see you again in the near future. Kind Regards, Hotel Management

Super stay

Customer review rating 5.0/5

Bels S. Business - Confirmed reviews ALL

Super hotel, modern and spacious rooms, great location to many walking distance facilities, Great gym and pool, super breakfast!! But most of all, super staff, very warm welcome, smiling, professional, efficient. Will be back soon

Dear S. B., We very much appreciate your comments regarding your stay at the Swissôtel Living Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excluding the first night , it was good stay

Customer review rating 4.0/5

Turki Solo - Confirmed reviews ALL

I stayed for 3 nights, the first night was horrible experience as the AC was not cooling well even when I set the temperature to the lowest 18 degrees. It never go below 22deg. I informed the receptionist about this issue but he did not respond fast enough to my concerns, where I had to contact the call centre of the Saudi ministry of tourism. I was transferred to another room which also had the same problem. I believe the AC unit is not the appropriate unit for this type of rooms. Later on I talked to the duty manager Mr. Aseam who was very supportive and reacted very positively and upgraded my stay to another room having excellent AC unit, the last two nights were pleasant stay. That’s why I am planning to comeback again to this hotel. I would like to appreciate Mr. Aseam his support and being concerned to satisfy the guest requirements, I would also like to extend my appreciation to the receptionists Mr. Almalki & Mrs, Haneen for being very welcoming during my stay.

Dear Turki A., We very much appreciate your comments regarding your stay at the Swissôtel Living Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 201 reviews 9.7/10 Location
  • 298 reviews 9.3/10 Room
  • 534 reviews 9.4/10 Service
  • 7 reviews 9.8/10 WiFi
  • 190 reviews 9.9/10 Cleanliness
  • 149 reviews 9.4/10 Vibe
  • 136 reviews 8.5/10 Comfort
  • 97 reviews 8.6/10 Amenities

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