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ibis Jeddah City Center Hotel 3 stars

Customer review rating 4.4/5 302 reviews

ALLSAFE approved hotel

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Room 1

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ibis Jeddah City Center
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+ 19 Services

Hotel extras

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • Fully equipped GYM & outdoor swimming pool

  • Free High-speed Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
  • Gift shop/newspaper shop
Leisure and activities
  • Natural swimming pool
  • Fitness centre
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Jeddah City Center

P O Box 43356
Madinah Branch Road
Al Andalus
23326 jeddah
saudi arabia

Tel: +966122337911

Fax: (+966)596027235

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INT At 20km / 12.43 miles

  • By train

    AL HARAMIN RAILWAY STATION At 12km / 7.46 miles

GPS :21.552862, 39.173867

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a bed, desk, Internet, TV with all the main channels and a bathroom.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

High Floor skyline view King Bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: City View, Ocean/Sea view *

Subject to availability

High Floor skyline view Twin Bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Ocean/Sea view, City View *

Subject to availability

Rooms

Our restaurants and bars

TOWN

Type of cuisine: International

Aims to be unique and fun: a passionate restaurant where we try to bring all our experiences, our love and our talents together. We try to spend all our time creating great food and a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Hadiqat Laila café

Type of cuisine: Cafe

Enjoy an early coffee, late nightcap or refreshing cocktail at our cafe. With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Hadiqat Laila café

Non contractual photo

Enjoy an early coffee, late nightcap or refreshing cocktail at our Kafé With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 67 m²

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Jeddah City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

302 reviews

tripadvisor

TripAdvisor Rating 4.5/5

47 reviews

thanks to Mr Rana

Customer review rating 5.0/5

Abdullah A. Families - 27/04/2021 Confirmed reviews ALL

professional staff with ethical and nice behavior.

Dear hafiz a., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

Good stay , professional staff

Customer review rating 4.0/5

Ahmed Friends - 17/04/2021 Confirmed reviews ALL

Very clean room Good service and comfortable bed

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shrouq Guest relation manager

Good stay

Customer review rating 5.0/5

Ayman Solo - 16/04/2021 Confirmed reviews ALL

Clean room, Nice breakfast with adequate varieties. Nice staff as well

It is always a pleasure to receive positive feedback,Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq Guest Relation Manager

Everything was perfect except for the receptionist; slow in general and huge lack of information

Customer review rating 2.5/5

Aboulnaser Business - 16/04/2021 Confirmed reviews ALL

All was good but the waiting for no reason at the receptionist desk was too bad. The receptionists are too slow in processing information and they don't give enough information about the hotel facilities.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shrouq Guest Relation Manager

GOOD STAY

Customer review rating 5.0/5

Murad A. Business - 15/04/2021 Confirmed reviews ALL

Hospitable staff and excellent organization. Tidy and clean rooms

Dear Murad A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. Your comments regarding WFI speed has been taken in coonsidration . we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq Guest relation manger

Wonderful experience

TripAdvisor rating 5.0/5

Ahmedqeretli 15/04/2021 TripAdvisor review

Nice and clean room The front desk staff in check in or out were very professional and polite When I come again to Jeddah surely I will choose ibis again Thank you for your service Hoping to see you soon

Thank you for letting us know that you thoroughly enjoyed your stay . We are happy you appreciated our clean, comfortable accommodations, our front desk team, our excellent service. We will share your kind compliments with our entire team. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice the next time you are in Jeddah. Kind regards

Very frustrating and bad experience

Customer review rating 1.0/5

Almohannad M. H. Couples - 12/04/2021 Confirmed reviews ALL

The bathroom was really used and dirty when I check in (there was a waste)

Dear almuhannad h., We pride ourselves on excellence in every respect, so it was disappointing to learn we didn't provide the service and accommodations that you have come to expect from our brand. Please accept our apology for the issues you experienced with your room. Please rest assured that our maintenance team working on solve this issue and almost done. We are grateful for your feedback and your patience in these matters Thank you for sharing your feedback, and we would welcome another chance to make up for our shortcomings and show you our true hospitality spirit. Sincerely, Shrouq GRM

Good hotel

Customer review rating 4.5/5

Yasseen Solo - 10/04/2021 Confirmed reviews ALL

Good location. Amazing services especially at the reception but with a slight delay.

Dear Yasseen A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. We are glad to learn you loved our location. Also, your comments regarding the service especially our front desk team . We hope you will accept our apologies for being slow which we work on improve it . Thank you for sharing your experience, We hope you will come back for another stay so we may serve you better. Sincerely, Shrouq GRM

Good stay

Customer review rating 4.0/5

Anonymous Business - 08/04/2021 Confirmed reviews ALL

Good

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shrouq

Good stay

Customer review rating 5.0/5

Ahmed A. Couples - 07/04/2021 Confirmed reviews ALL

Nice breakfast , clean rooms, good location

Dear Ahmed A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq

Excellent stay

Customer review rating 5.0/5

Anonymous Families - 07/04/2021 Confirmed reviews ALL

N

Dear Mazen A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq

Outstanding Hotel

Customer review rating 5.0/5

M.m Business - 05/04/2021 Confirmed reviews ALL

The hotel is outstanding as the great location, and the services, facilities provided. Moreover, the staff are very friendly especially Muayid at front desk.

We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Shrouq

Good hotel very good service

Customer review rating 4.5/5

Abutaleb Solo - 04/04/2021 Confirmed reviews ALL

Very comfortable room and service .

Dear A. Abotaleb, We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq

Very good trial I will repeat it soon

Customer review rating 5.0/5

Safwan Families - 04/04/2021 Confirmed reviews ALL

Good time Staff familiar Place was quite Clean

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shrouq
Customer review rating 5.0/5

Nizar A. Solo - 01/04/2021 Confirmed reviews ALL

Great stay i would like to thanks staff who did check in and check out were amazing and of course Anoud from guest relation she was helpful and she take care of my stay

Dear Nizar A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with my college Alanoud . I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq Guest relation manager

Absolutely amazing!

TripAdvisor rating 5.0/5

FAISAL A Friends getaway - 13/03/2021 TripAdvisor review

Absolutely amazing! I recommended for all travelers who wants enjoybale time with comfort and fully facilitates in jeddah these awesome Adagio Aparthotel &Ibis hotel are one of great Accor group. I'm captain of ship i travelled around the world i ensure you'll love it with good prices. It's suitable for all family,friends,or even single. They have GYM club ,beautiful swimming pool,great breakfast or computers if u want to work or search. *finally I would love to thanks customer services for good behavior,speech and they really care about satisfy customers with smile specially Mr.Faisal &Mr.Abdul Rahim I hope for you all the best . Thank you

Dear Faisal, We very much appreciate your comments regarding your stay at our hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Mr.

TripAdvisor rating 4.0/5

faizhfz Business - 25/02/2021 TripAdvisor review

T.V. reception is bad and WiFi is weak, otherwise services and front disk employees are professional. I am also amazed at الآنسة عهود and she she was a caring person but very tall 👍🌹 Unfortunately with the Corona restrictions I did not get the chance to enjoy the gym and spa.

Dear our Value Guest, Many thanks for your kind review & score , we are proud that we met your expectations, actually we are updating our Wi-Fi in order to be more faster, we appreciate your positive feedback regarding our receptionist & our Guest Relation coordinator "Miss. Ohoud", as per the Gym, it is closed for the time being due to Covid-19 we hope to see you again soon Momtaz Zeino Rooms Division Manager

Average

TripAdvisor rating 2.0/5

star2021 22/12/2020 TripAdvisor review

Bad hotel management The reception staff don't know about club loyalty membership no priority service no welcome drink was served no waiters at coffee bar Breakfast buffet they didn't replenish the food most food trays were empty

Dear our valued guest , Thank you so much for taking the time to rate our services in ibis Jeddah City Center. We are regret that our services did not met your expectations. In ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. Regarding your notes were taken into consideration. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Poor housekeeping and newly hired front desk team.

TripAdvisor rating 2.0/5

micky1062020 Business - 12/12/2020 TripAdvisor review

Had to request my room to be made. I arrived back to my room after a long day at work (7pm) and the room was not made. When I requested the room to be made I did not receive the assistance I required. Extremely poor service- they only reacted once I told them that I was a platinum member of accor.

Dear our valued guest , Thank you so much for taking the time to rate our services in ibis Jeddah City Center. We are regret that our services did not met your expectations. In ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. Regarding your notes were taken into consideration. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Nice place and hotel

TripAdvisor rating 3.0/5

meedo2020 02/11/2020 TripAdvisor review

Although it’s new hotel But some facilities are not to the level such windows cleanness, bathroom cabinet, cigarette smell inside the room (non smoking room) Even the Laundry service they did not accept my request although the working time was not due.

Our Valued Guet, Thank you so much for taking the time to rate our services in ibis Jeddah City Center. All your notes have been taken into consideration and we will ensure avoiding them in your future visits. In ibis Jeddah City Center we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

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