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ibis Jeddah City Center Hotel 3 stars

Customer review rating 4.3/5 172 reviews

ALLSAFE approved hotel

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ibis Jeddah City Center
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+ 19 Services

Hotel extras

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • Fully equipped GYM & outdoor swimming pool

  • Free High-speed Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Leisure and activities
  • Natural swimming pool
  • Fitness centre
Catering
  • Breakfast included in the price
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Jeddah City Center

P O Box 43356
Madinah Branch Road
Al Andalus
23326 jeddah
saudi arabia

Tel: +966122337911

Fax: (+966)596027235

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INT At 20km / 12.43 miles

  • By train

    AL HARAMIN RAILWAY STATION At 12km / 7.46 miles

GPS :21.552862, 39.173867

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a bed, desk, Internet, TV with all the main channels and a bathroom.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor skyline view King Bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: City View, Ocean/Sea view *

* Subject to availability

High Floor skyline view Twin Bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Ocean/Sea view, City View *

* Subject to availability

Rooms

Our restaurants and bars

TOWN

Type of cuisine: International

Aims to be unique and fun: a passionate restaurant where we try to bring all our experiences, our love and our talents together. We try to spend all our time creating great food and a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Hadiqat Laila café

Type of cuisine: Cafe

Enjoy an early coffee, late nightcap or refreshing cocktail at our cafe. With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Hadiqat Laila café

Non contractual photo

Enjoy an early coffee, late nightcap or refreshing cocktail at our Kafé With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 67 m²

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Jeddah City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

172 reviews

tripadvisor

TripAdvisor Rating 4.0/5

31 reviews

Mr.

TripAdvisor rating 4.0/5

faizhfz Business - 25/02/2021 TripAdvisor review

T.V. reception is bad and WiFi is weak, otherwise services and front disk employees are professional. I am also amazed at الآنسة عهود and she she was a caring person but very tall 👍🌹 Unfortunately with the Corona restrictions I did not get the chance to enjoy the gym and spa.

Lovely staff, convenient location

Customer review rating 4.5/5

Maggie Friends - 21/02/2021 Confirmed reviews ALL

The hotel is clean and tidy, though the rooms are on the small side. I was especially pleased with house keeping, the young man who cleaned my room had a wonderful attitude and was very thorough. Front desk staff was friendly. Breakfast was illogical during a pandemic, it would make more sense to take orders the night before and deliver rather than having people que all at once waiting for 1-2 staff to get food requests.

Dear Mr. Margaret M., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. ibis is part of Accor hotels known with its cozy of its 18 Sqm room size which is very unique about us further to our very elegant cozy rooms, we have additional services which is unique for a 3 star hotel, like (Room service, Fully equipped Gym, 2 in 1 soap & shampoo by LUX) An elegant restaurant at very competitive prices as well. We will care more about your comfort in the next stay and I would recommend you to try our Adagio Apartment which will provide you more space by the size that will for sure give you the feeling of being at home away from home. Regarding your note for the breakfast, were taken into consideration we strive to implement hospitality standards in line with health precautions and we are happy to welcome guests in the restaurant, even in a limited way, but to offer all breakfast options. We are looking forward to welcoming you back again soon. Sincerely, Momtaz Zeino Rooms Division Manager

Excellent stay

Customer review rating 5.0/5

Hani T. Business - 21/02/2021 Confirmed reviews ALL

Very clean and nicely designed room and amazing service

Dear Mr. Hani T., Thank you for your wonderful feedback! We are happy to hear you had an enjoyable time during your visit with us, we are glad to make your stay memorable due to your praise for the hotel cleanliness & design. Thank you again for your glowing comments and look forward to seeing you again soon. Kind regards, Momtaz Zeino Rooms Division Manager

It a very good location at Jeddah and also very nice stuff

Customer review rating 5.0/5

Abdullah A. M. Business - 19/02/2021 Confirmed reviews ALL

I was very happy staying at your hotel

Dear Mr. Abdullah A., Many thanks for your amazing feedback! We are so much glad that our services met your expectations specially our hotel location & staff. In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Momtaz Zeino Rooms Division Manager

Staffs of IBIS City Center exceed beyond expectation

Customer review rating 4.5/5

Roj Couples - 16/02/2021 Confirmed reviews ALL

The staffs are friendly from the Reception, Porter, Housekeeping also Safety & Security from the basement parking. Everybody has been trained to provide customer service. They are polite, courteous, presentable and well groomed. I stayed another night in the hotel for I was extremely satisfied.

Dear Jason S., Thank you so much for taking the time to rate our services in Ibis Jeddah City Center. We are proud that we got your full satisfaction and evaluation as in ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience We are looking forward to welcoming you back again soon Thank you and best regards Momtaz Zeino Rooms Division Manager

Good stay

Customer review rating 4.5/5

Molham Business - 14/02/2021 Confirmed reviews ALL

It is the staff which makes this property unique Shurooq in particular made sure this stay was comfortable but in general all staff in reception are welcoming and accommodating

Dear Mr. Molham G., many thanks for your amazing feedback! We are so much glad that our services met your expectations, We take great pride in providing services to our guests. We truly appreciate your kind words that you feel comfortable. Thank you again for sharing your experience, we are looking forward to welcoming you back again soon Kind Regards, Momtaz Zeino Rooms Division Manager

good stay

Customer review rating 4.0/5

Islam M. A. S. Business - 13/02/2021 Confirmed reviews ALL

i am regular customer even if i booked through an agent i used to stay in ibis during last 5 years in dubai , abudhabi , kuwait , jeddah , Riyadh regards islam

Good stay

Customer review rating 4.5/5

Ehab A. Solo - 11/02/2021 Confirmed reviews ALL

Good

Good Day Mr. Ehab Salem A., Thank you so much for your kind comments about your stay with us! I am thrilled you had such an exceptional experience, and that our team and guest service made your stay memorable. We are looking forward to welcoming you back in ibis Jeddah City Center. Sincerely, Rooms Division Manager Momtaz Zeino

Great Stay

Customer review rating 4.0/5

Dan Solo - 09/02/2021 Confirmed reviews ALL

The staffs are accomodating especially in the reception area, the room is clean but toiletries like toothbrush and shaving kit will be available.

Dear Mr. Dan Wilson T., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. we would like to inform you that the bathroom tools according to ibis standard is the soap in the dispenser, also we have in the shower 3 in 1 holder for the Shampoo & conditioner, Regarding the toothbrush, it is upon request as per ibis standard hotels I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Good stay

Customer review rating 4.5/5

Sultan A. Solo - 08/02/2021 Confirmed reviews ALL

The hotel is very comfortable very convenient location Breakfast is very good Restaurant is excellent The staff were very welcoming Thanks to supervisor Shorouk Al-Ghamdi and all reception staff

Dear Mr. Sultan a., Thank you so much for taking the time to rate our services in Ibis Jeddah City Center. We are so much glad that our services met your expectations. In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Good stay

Customer review rating 4.5/5

Moataz A. Business - 07/02/2021 Confirmed reviews ALL

It was good stay rooms very clean with nice furniture kind of small a little bit but overall it was really good but there some thing I wanna say ( they didn’t provide any personal uses like shampoo or conditioner or toothbrush ..) even these days with this pandemic coronavirus need to be provided for sure

Dear Mr. Moataz A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. we would like to inform you that the bathroom tools according to ibis standard is the soap in the dispenser, also we have in the shower 3 in 1 holder for the Shampoo & conditioner, Regarding the toothbrush, it is upon request as per ibis standard hotels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Great value for money

Customer review rating 4.5/5

Mohannad A. Solo - 07/02/2021 Confirmed reviews ALL

A modern design hotel with excellent value for money , for a 3 star hotel they did a great job. The services were excellent. Professional, helpful and friendly staff. I'd like to thank Mr. Rakan and the rest of the team working in the front desk for their outstanding effort.

Dear Mr. Mohannad A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Good stay

Customer review rating 1.5/5

Alaa A. Solo - 04/02/2021 Confirmed reviews ALL

Not bad

Dear Alaa A., Thank you for taking the time to tell us about your experience at the ibis Jeddah City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management team

Good stay

Customer review rating 4.5/5

Anonymous Business - 01/02/2021 Confirmed reviews ALL

It was a good stay, a good experience, very good cleanless, i will suggest this hotel and recommend it.

Dear our valued guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management team

nice place

Customer review rating 5.0/5

Green T. Couples - 01/02/2021 Confirmed reviews ALL

it’s just a home away from home

Dear our valued guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management team

It was better before

Customer review rating 1.0/5

Abdulhameed K. Families - 29/01/2021 Confirmed reviews ALL

The hotel was much better when it was newly opened. Toilet is terrible and filthy for the third time a row.. I called he manager he apologised and said it is not dirt or uncleaned by the staff, it is just pipes cleaning chemicals. Last time was a single day visit and i did not have the time to change the room or start an argument so I’m not staying again at this place.

Dear Mr. Abdulhameed, Thank you so much for taking the time to rate our services in ibis Jeddah City Center. We are regret that our services did not met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. Regarding your notes were taken into consideration. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Jeddah center

Customer review rating 5.0/5

Khalid Business - 27/01/2021 Confirmed reviews ALL

Very good

Dear Mr. Khalid , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management team

Bad stay

Customer review rating 0.5/5

Dr. A. Business - 26/01/2021 Confirmed reviews ALL

The room when i enteted to the room they give me after check in, i was surperised after about 1 h the toilet was full of stool.!!!!!! Really unbelivable... This is the care of cleaning in corona times. The reciption man did not have any kind of apologize and just till, we will clean it Do u imagine, and refused to give me any other room till i insisted, and he give me room for special needs. Really the worst experaince you had life time.

Dear Dr. A., Thank you so much for taking the time to rate our services in ibis Jeddah City Center. We regret that our services did not met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. Regarding your notes were taken into consideration. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Good Stay

Customer review rating 4.0/5

Gad A. Families - 25/01/2021 Confirmed reviews ALL

Breakfast is very good staff are very friendly but there was smell at bathroom some furnture were broken

Dear Mr. Gad, We very much appreciate your comments regarding your stay at Ibis Jeddah City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team
Customer review rating 4.0/5

Ahmed M. Business - 24/01/2021 Confirmed reviews ALL

Spécial regards to Mr Hidri bilel for his hospitality and services

Dear Ahmed S., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

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