ibis Jeddah City Center Hotel 3 stars

Name: ibis Jeddah City Center
Address: JEDDAH, 23326, SAUDI ARABIA
Telephone: (+966)122337911
Rating: 4.4

Customer review rating 4.4/5 493 reviews

ALLSAFE approved hotel

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+ 18 Services

ibis Jeddah City Center Hotel

Vibrant economy hotel, open to everyone

On behalf of our entire team, we would like to welcome you to our property. We are honored that you have chosen Ibis Jeddah City Center to be your home in Jeddah and look forward to providing you with a memorable experience.

Mr Fadhel TAHAR, Hotel Manager

Ibis Jeddah City Center hotel offers you great value for money. Enjoy a perfect stay at the heart of Jeddah 15mins form Jeddah Airport, and only minutes away from Tahlia St. and Jeddah Corniche. Relish in our sumptuous buffet breakfast at Town restaurant, stay fit in our fully equipped gym and relax at Hadiqat Laila Café with live piano music. Our hotel has a lobby lounge and 24hrs reception. Our meeting rooms comply with "Paperless & Eco-friendly" concept and meet the demands of your company's events.

Welcome to Ibis Jeddah City Centre for a comfortable business or leisure stay in the heart of Jeddah only minutes from Tahlia St. Stay fit in our fully equipped gym. Enjoy our international buffet breakfast and relax with live music in Hadiqat Laila Café. At ibis Jeddah City Center, our Heartists are ready to deliver services from the heart, all day and night We look after you 24h/7

Located in Madinah Road, close to Tahlia Street, the business centers and the old city.

Hotel extras

Located in the central business district in Jeddah
Minutes away from Tahlia Street, Shopping, Historic Places
Surrounded by Business Hubs
Fully equipped GYM & outdoor swimming pool
Free High-speed Wi-Fi throughout the hotel

Hotel location

ibis Jeddah City Center

P O Box 43356
Madinah Branch Road
Al Andalus
23326 jeddah
saudi arabia

Tel: +966122337911

Fax: (+966)596027235

Check-in from 15h00

Check out up to 12h00

By plane
KING ABDULAZIZ INT At 20km / 12.43 miles
By train
AL HARAMIN RAILWAY STATION At 12km / 7.46 miles

GPS :21.552862, 39.173867

Hotel services

TOWN

Aims to be unique and fun: a passionate restaurant where we try to bring all our experiences, our love and our talents together. We try to spend all our time creating great food and a warm atmosphere.

Hadiqat Laila café

Enjoy an early coffee, late nightcap or refreshing cocktail at our cafe. With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

No Restaurant
No Bar
Breakfast
- Buffet

4 Meeting rooms
Business Center
- Business center is wheelchair accessible
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 288 rooms
- 6 rooms for people with reduced mobility
- No family room
- 56 connecting rooms
- 260 non-smoking rooms
- 13 floors
Languages spoken at the hotel
- English
- Arabic
Wi-Fi
- High Speed WiFi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Shoe shine machine

Private indoor & outdoor parking
- On site
- 177 parking spaces
- Private
- Parking opened 24/7
- Parking with security service

Fully Equipped Fitness Center
- On site

Gift shop/newspaper shop

Services for children
- Play area

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a bed, desk, Internet, TV with all the main channels and a bathroom.

Standard Room with 1 double bed

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Standard Room with 2 single beds

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

High Floor skyline view King Bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View, Ocean/Sea view *

Subject to availability

Business Desk

High Floor skyline view Twin Bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Ocean/Sea view, City View *

Subject to availability

Business Desk

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 67 m²
Maximum capacity: 45 people
Maximum banquet capacity: 30 people

Find out more

Fits My Expectations Like a Glove..

Mohannad Families - 17/10/2021 Confirmed reviews ALL

Perfect location, spotless bed, clean bathroom, safe parking, professional staff .. What more can I ask!

Staff training required

Jeff S. (. D. A. ). Solo - 15/10/2021 Confirmed reviews ALL

In every hotel, it's the interactions between the staff and the customer that create the majority of the impression of the stay. The front desk staff and the lead staff at the restaurant severely need training on how to speak to clients. Clients are looked at in a manner that their existence somehow inconveniences the staff and are spoken to in a demeaning manner. Added to which, immediately upon noticing this, there was no method to tangibly raise this issue. I had to use my personal contacts and find the VP of the region to raise my concerns.

comfortable

Muhammad A. Business - 14/10/2021 Confirmed reviews ALL

it was nice. clean room, nice shower, clean bed and pillows. carpet for prayer is available. over all nice experience. no smoking rooms are clean and smells good.

Clean hotel, good location

Abu S. Families - 13/10/2021 Confirmed reviews ALL

I was very amazed about the professionalism of the staff of Ibis Jeddah City Center Hotel. One lady from the staff was in touch with me before we checked in, so she can prepare our room before we arrive. We were given fruits and welcome drink in room. I previously came in Adagio in the past but the reception was not professional at all. Breakfast was amazing, room was clean. What we didn't like was the Music at breakfast time, i think a lot of people will agree with me, at breakfast we want PEACE!!! Also toilet seat was very small like for kids. And i think the sink in bathroom can be bigger.

Anonymous Families - 11/10/2021 Confirmed reviews ALL

The rooms are smelling bad totally deference than my past visit

Dear Abdulhamed A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team especially my colleague Abdulraheem . We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the smelling issue and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shrouq GRM

Good Stay

Walid H. U. Friends - 11/10/2021 Confirmed reviews ALL

During C/I: Reception is the first contact of every guest, make sure to let Agents familiarize the places and hubs in the city to uplift costumer service. During Stay: Bar counter was left unmanned, I have to go and check the restaurant for assistance but the gentleman who assisted me did a good job and well trained. During C/O: It was cool super quick c/o but agent didn’t bother to ask how’s the stay or anything! Hope this help to improve the service. God bless @ Peace Y’all…

Dear Walid Hadji U., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

Welllocated

Dr.s. Couples - 08/10/2021 Confirmed reviews ALL

Well located hotel in the city Center ofJeddah, Thanks to All Great and helpful staff. Recommended to Couple and Busniss traveler.

Dear Mohammed s., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

Satisfied

Fadi M. Business - 07/10/2021 Confirmed reviews ALL

Perfect hotel , services but I was at room 1117 where the noise of pumps at night was extremely high and unbearable

Dear Fadi M., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I'm sorry about the noise we are working on this issue Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Shrouq GRM

Good stay

Ayman I. Solo - 02/10/2021 Confirmed reviews ALL

Good stay. Nice clean rooms , nice stuff

Dear Ayman I., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

Your Safety and Comfort are our utmost priorities- maybe not

Mike D. Business - 02/10/2021 Confirmed reviews ALL

Hotel was fine as usual except for the Fire Alarm going off on 2 different nights. It also went off one night from a stay a few weeks ago. I spoke to 3 different staff on this, asked for a report and was then told that a Manager would call me. I received nothing. I am travelling to Jeddah again tomorrow but will stay at another hotel as I don’t feel safe here and the staff don’t seem to have an answer for a basic health and safety issue.

Dear Michael D., Thank you for taking the time to tell us about your experience at the ibis Jeddah City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shrouq GRM

Business stay

aelkhoury Business - 29/09/2021 TripAdvisor review

it was a great stay with very clean rooms on daily basis, nice food and services from reception to all the friendly proffessional staff. Something imporatnt is to be noted that not all Ibis Hotels are having the same services in different cities of the same country

Good Stay

Maitham A. Business - 26/09/2021 Confirmed reviews ALL

Very good, only one issue that I was not be able to check in early and had no place to stay in

Thank you for the great review of our hotel! We are glad that you enjoyed your stay Regarding early check in depending on the availability I hope to see you again very soon. Sincerely, Shrouq GRM

Good stay

Antoie E. K. Business - 26/09/2021 Confirmed reviews ALL

the hotel over all services are excellent. i really enjoy my stay. Every thing is good. Cleaning, food etc ..

Thank you for the great review of our hotel! We are glad that you enjoyed your stay , Regarding your stay invoice i will send it to you I hope to see you again very soon. Sincerely, Shrouq GRM

Well located, best price

Ibrahim A. Business - 25/09/2021 Confirmed reviews ALL

I always stay in ibis jeddah city center when I visit jeddah , Location is heart's of the city easy to reach from all directions. Price is good Room clean neat and will organized. Bed is comfortable Need to provide coffee maker in the room if possible Need to update tv set to connect the mobile phones. Cleaning staff Need to clean the without gaust requesting. Overall my stay in this hotel is wonderful and I m happy with it

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your notes has been taken into our consedration regarding cleaning and regarding your points normally you will receive it after checkout during 5 to 7 work days you can check it in the ALL application . If you have any inquires don't hesitate to contact me Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

Mohamed A. I. Business - 24/09/2021 Confirmed reviews ALL

Everything is Perfect, The Room is clean and staff is excellent. Many Thanks

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shrouq GRM

Loved it

Nada Business - 23/09/2021 Confirmed reviews ALL

Location is good. Very clean and pleasant I loved it and will come again

Thank Nada you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shrouq GRM

Nice stay

Margaret M. Couples - 19/09/2021 Confirmed reviews ALL

As always my thanks to housekeeping who always goes the extra mile to make sure I have extra water, towels, etc. with such a positive attitude.

Dear Margaret M., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shrouq GRM

My second home in Jeddah

Anonymous Solo - 18/09/2021 Confirmed reviews ALL

My only hotel when I come to Jeddah, everything is great as always, I have stayed here for a long period of time in total. As a golden member and a loyal customer you would expect some welcoming, which was done by the front desk, however in my all last visits, a fruit plate always found in my room upon arrival. I was surprised it was not there during my stay, so I called the reception three times asking for it but unfortunately no response. This means a lot to me, you might say this is just a fruit plate, why the frustration, but I feel this is my home and it’s a welcoming gesture to feel distinctive.

It is wonderful that Ibis Hotel is your permanent choice. We are always happy to welcome you with us and we are honored to serve you always I apologize for the unintended delay that occurred in your visit. I promise you on your next visits. I will personally make sure that your hospitality is in the room before your arrival. Thank you again, looking forward to your next visit Sincerely Shrouq GRM

Clean and new furniture but bed sizes are a little bit small

abdulazizalgarni Business - 18/09/2021 TripAdvisor review

Everything was almost perfect except bed sizes was too small Rooms were very clean and bathrooms also. Location is in very good place in middle of Madinah road. Nearby mosque and a 24/7 market in the next building

Not so good this week

mikedowning17 Business - 05/09/2021 TripAdvisor review

This week I found that the hotel has a gym, that for a hotel facility is well kitted out. This is on the first floor and walking to the gym I noticed that the carpet etc is more worn and stained than on some of the other floors. Maybe it was me but it seemed that all the staff were not very friendly this week, except for the guy who checked me out on Thursday morning about 7:30am, very helpful and friendly.

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