ibis Jeddah Malik Road 3 stars

Customer review rating (ALL Rating) 4.3/5 672 reviews

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Description

Hotel extras

  • Ideally Located In The Heart Of Business & Entertainment Hubs!

  • Modern Meeting Rooms

  • Fully Functional Spa & Swimming Pool

  • In-door Car Parking

  • 20 Minutes Away From Haramain Railway Station (Connecting to Makkah & Madinah)

Our accommodation(s)

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Hotel location

ibis Jeddah Malik Road

King Abdul Aziz Road, Az Zahra District, 126001
23522 JEDDAH
Saudi Arabia

GPS:21.60339, 39.121506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen

The vibrant & stylish All-Day-Dinning Restaurant with really really tres big buffet features our chef's handpicked culinary specialties from around the globe, and selection of hot & cold beverages. We promise to keep you balanced, bio, and healthy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  672 reviews

Customer review rating 5.0/5

Ayman A. Couples - Confirmed reviews ALL

Good

Dear Mr. Ayman , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 1.5/5

Feras A. Families - Confirmed reviews ALL

As a loyal customer of the Accor chain, I frequently stay at Adagio and Novotel properties and have always had positive experiences. Unfortunately, my recent stay at ibis Jeddah Malik Road did not live up to those standards. Room Issues: The telephones in our rooms were non-functional upon arrival. While they were eventually fixed, it took an unnecessarily long time. Additionally, room service was consistently slow throughout our stay. Facility Maintenance: The swimming pool area was disappointing. The surrounding space was dusty and poorly maintained. I also noticed damaged furniture in the common areas with sharp, unsafe edges exposed, which is a significant safety concern. Check-out Experience: On the day of departure, I requested assistance with my luggage. After waiting and following up, I was told by the receptionist to bring the luggage down myself because the staff was too busy. I have never encountered these types of issues at other Accor brands or similar hotels. I hope this feedback helps the management address these service and maintenance lapses to restore the quality I typically associate with your chain.

Dear Mr. Feras Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 1.5/5

Nabela A. B. Families - Confirmed reviews ALL

Bathrooms not cleaned well last.last night not given towels was told towels finished and they would provide them in the morning and never got any

Dear Ms. Nabela Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Awadh S. Families - Confirmed reviews ALL

It was just amazing with a fabulous view. The food was so good and overall just wow

Dear Awadh , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Vittorio B. Families - Confirmed reviews ALL

Breakfast was very tasty and staffs were very well behaved

Dear Vittorio , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Other web-users rate our hotel

  • 243 reviews 8.7/10 Location
  • 434 reviews 5.6/10 Room
  • 765 reviews 8.8/10 Service
  • 26 reviews 5.9/10 WiFi
  • 227 reviews 2.1/10 Comfort
  • 188 reviews 7.9/10 Cleanliness
  • 159 reviews 8.9/10 Food
  • 145 reviews 9.5/10 Breakfast

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