ibis Jeddah Malik Road 3 stars

Customer review rating (ALL Rating) 4.3/5 598 reviews

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Description

Hotel extras

  • Ideally Located In The Heart Of Business & Entertainment Hubs!

  • Modern Meeting Rooms

  • Fully Functional Spa & Swimming Pool

  • In-door Car Parking

  • 20 Minutes Away From Haramain Railway Station (Connecting to Makkah & Madinah)

Our accommodation(s)

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Hotel location

ibis Jeddah Malik Road

King Abdul Aziz Road, Az Zahra District, 126001
23522 JEDDAH
Saudi Arabia

GPS:21.60339, 39.121506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen

The vibrant & stylish All-Day-Dinning Restaurant with really really tres big buffet features our chef's handpicked culinary specialties from around the globe, and selection of hot & cold beverages. We promise to keep you balanced, bio, and healthy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  598 reviews

TripAdvisor Rating  4.4/5  100 reviews

Customer review rating 4.5/5

Sawal S. Friends - Confirmed reviews ALL

Thank you for the good service and thank you for upgrading my room. The menu in the restaurant is not so interesting The restaurant in ibis jeddah city centre much much better.

Dear Sawal , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Satisfied

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Professional staff Good location

Dear Mr. Abdulrahman A., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Location is the only pro ..

Customer review rating 0.5/5

Saleh Solo - Confirmed reviews ALL

The staff were amazing but unfortunately the level of the hotel is not as the same before , The prices which displayed in the screen of reception are not the actual prices which is doubled due to high season , the thin walls and the loud door closing sound can interrupt your sleep many times . The room I get was in a smoking floor and it was better to ask the guest if he is a smoker before giving him the room or not ... I hope it will get better in the future .

Dear Mr. Saleh Z., Thank you for taking the time to tell us about your experience at the ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Great stay and great welcoming as usual.

Customer review rating 3.0/5

Yousef A. Business - Confirmed reviews ALL

Great stay and great welcoming as usual. It’s I believe my third time I love how the room is cold and the bed is comfortable, but I have an issue always with the telephone of the room never works. I struggle calling the reception or the front desk as I have to call using my phone to call the hotel and speak to the reception to ask them to transfer me either for the room service or whatever my request is so please check your telephone. Please I wish the air conditioning remain on the same level (cold, and cozy) as it is now or even better or future saying . Love staying with you guys.

Dear Mr. Yousef A., Thank you for taking the time to tell us about your experience at the ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It was pleasant and warm.

Dear Dr. Ali , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

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Other web-users rate our hotel

  • 234 reviews 8.9/10 Location
  • 404 reviews 5.9/10 Room
  • 788 reviews 8.9/10 Service
  • 17 reviews 7.4/10 WiFi
  • 212 reviews 2.4/10 Comfort
  • 194 reviews 7.8/10 Cleanliness
  • 176 reviews 9.4/10 Food
  • 122 reviews 9.2/10 Breakfast

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