ibis Jeddah Malik Road 3 stars

Customer review rating (ALL Rating) 4.3/5 670 reviews

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Description

Hotel extras

  • Ideally Located In The Heart Of Business & Entertainment Hubs!

  • Modern Meeting Rooms

  • Fully Functional Spa & Swimming Pool

  • In-door Car Parking

  • 20 Minutes Away From Haramain Railway Station (Connecting to Makkah & Madinah)

Our accommodation(s)

Book this hotel
Room 1

Standard Room with 2 single beds-18 SQM-Free WIFI-LCD TV-Mini Fridge-Coffee & Tea Maker-Desk-Safe Box-Modern Bathroom-Shower-Centralized AC

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 18 / 193 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
  • Most of the accommodation: Corner Room

Hotel location

ibis Jeddah Malik Road

King Abdul Aziz Road, Az Zahra District, 126001
23522 JEDDAH
Saudi Arabia

GPS:21.60339, 39.121506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • JED Additional charge
  • KING ABDULAZIZ INT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 178 rooms
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 60 connecting rooms
  • 148 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Breakfast

  • Express Additional charge
  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s Club for 4 to 6 years
  • Play area
  • Children''s TV Channels

Well-being

Swimming Pool

  • Outside
  • On site

Health Club

  • On site
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 69 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 7.87 ft
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen

The vibrant & stylish All-Day-Dinning Restaurant with really really tres big buffet features our chef's handpicked culinary specialties from around the globe, and selection of hot & cold beverages. We promise to keep you balanced, bio, and healthy.

Cooking style
International
Chef name
Manhal Ihmoud
Classifications & labels
0
Capacity
175
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Exceptional View
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

The vibrant & stylish All-Day-Dinning Restaurant with really really tres big buffet features our chef's handpicked culinary specialties from around the globe, and selection of hot & cold beverages. We promise to keep you balanced, bio, and healthy.

Book

ibis's signature lobby café welcomes its stylish visitors with premium selection of hot & cold beverages, a wide array of freshly baked pastries, macarons, and much more. Our a la carte menu features a selection of sandwiches, burgers, etc.

ibis Kitchen features really really tres big breakfast buffet showcasing our chef's handpicked culinary specialties from around the globe, and selection of hot & cold beverages. We promise to keep you balanced, bio, and healthy!

Our outdoor swimming pool offers a relaxing space with comfortable loungers, sun umbrellas, and a refreshing atmosphere — perfect for unwinding or enjoying a swim.

Guests over 18 are invited to use our hotel fitness center to exercise and unwind. It's the best way for our valued guests to start the day full of energy, and to stay in shape during their holiday

Space of relaxation in our hotel its essential features. Engage yourself completely in soothing relaxation, warmth and rest. Experience the benefits of massage therapy including reduced pain, improved circulation, increased immune efficiency and more!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  670 reviews

Customer review rating 5.0/5

Omar B. Business - Confirmed reviews ALL

Dear Mr. Omar , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 0.5/5

Hashim A. Solo - Confirmed reviews ALL

Dear Mr. Hashim Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Muffakir A. M. Couples - Confirmed reviews ALL

Dear Muffakir A. M. , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Nahida S. Families - Confirmed reviews ALL

Dear Nahida S. , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 2.5/5

Ibrahim A. Z. Couples - Confirmed reviews ALL

Dear Mr. Ibrahim Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Dear Mr. Omar , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 0.5/5

Hashim A. Solo - Confirmed reviews ALL

Very small room and bathroom Noise from street there is no soundproof at all Room service take tooo long time to respond about 4 hours to bring iron after I call them 4 times even though most of room empty

Dear Mr. Hashim Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Muffakir A. M. Couples - Confirmed reviews ALL

Had a nice comfortable experience staying at Ibis hotel, rooms are nice and clean and spacious enough for relaxing

Dear Muffakir A. M. , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Nahida S. Families - Confirmed reviews ALL

Bangladeshi Mahim Khandhakar looks after the 4th floor in ibis , he was always there with instant service. His rooms were excellent with excellent bedsheets. He should get a pay rise. Moin temporary supply man on the reception floor was brilliant he knew how to run the place and would immediately solve your problem. If these guys were not there the place would have been a disaster. They were already very short staff, too many customers in and out

Dear Nahida S. , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 2.5/5

Ibrahim A. Z. Couples - Confirmed reviews ALL

its not 1st time I'm choose the IBIS Jeddah malik road, it was better than last time.

Dear Mr. Ibrahim Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Zafar O. Families - Confirmed reviews ALL

Very good service - the manager Mohammed was very pleasant and helpful. Thank you

Dear Zafar , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 4.5/5

Hannah M. Families - Confirmed reviews ALL

Part of an Umrah trip, stayed 3 nights at the hotel. First time in Jeddah. Walking distance to Panda supermarket and McDonalds and other food outlets. Mosque is also next to the lands supermarket which was great. The hotel is nice and clean, might need renovation but well kept. Room facilities are standard kettle, fridge and prayer mat. All bathroom amenities include shower gel, shampoo and slippers. The pool is very nice in evening but keep note of closing times. The only unfortunate thing was that I specifically booked a twin room and a double room. But upon arrival I was given two double which my daughter and son were not comfortable with and even when requested at reception it was always the same answer the hotel is fully booked. If I booked a room I expect to get the same upon arrival so that was a bit annoying for an Accor group.

Dear Hannah , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.0/5

Cem T. Business - Confirmed reviews ALL

There are no disposable slippers in the rooms, insufficient clothes hangers, and the swimming pool and its surroundings are very dirty.

Dear Cem T. Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Noura A. Business - Confirmed reviews ALL

Cleanliness and friendly staff good service

Dear Ms. Noura , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.0/5

Maan A. Families - Confirmed reviews ALL

Very bad housekeeping

Dear Mr. Maan Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 4.0/5

Ahmed S. Business - Confirmed reviews ALL

nice location, price a bit high vs the room and service offered

Dear Mr. Ahmed , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Hamid N. Solo - Confirmed reviews ALL

Overall first time ever in IBIS, I am impressed!!!! you beat the wits out of HAMPTON and hILTON Garden Inn. well done to you all.

Dear Mr. Hamid , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 1.0/5

Hadjer S. Solo - Confirmed reviews ALL

I had a very poor experience at your hotel. I was assigned a room on the first floor, which was adjacent to the pool area. The noise from the pool was excessive, particularly in the morning. Additionally, my window overlooked the AC machinery, which generated constant noise throughout my stay. I raised these concerns with the reception desk, but no action was taken to address the issues.

Dear Hadjer Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 5.0/5

Pavel B. Solo - Confirmed reviews ALL

Clean and calm, good bedding, friendly staff. Very good breakfast!

Dear Mr. Pavel , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.0/5

Salman A. Solo - Confirmed reviews ALL

The staff at the reception were wonderful, and parking is easily available. However, as someone who suffers from sinusitis and dust allergies, I found the hallways/passageways to be quite dusty. Additionally, the air conditioning was extremely dry, which was very harsh and exhausting for my nose

Dear Mr. Salman Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.0/5

Mary C. Business - Confirmed reviews ALL

Room way too small for 2 people with no dresser/storage. Bed was very comfortable. You could smell the mold and must daily. Restaurant food was quite good and service from ALL staff was fantastic. Lobby appearance was pleasant.

Dear Mary C. Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.5/5

Hisham B. Families - Confirmed reviews ALL

Hotel is in a nice location and convenient. But their twin beds are very strange. Two single beds connected to each other. Which made it very uncomfortable to sleep. Also, tv channels kept on losing signal. So we couldn’t even watch tv.

Dear Mr. Hisham Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 3.5/5

Muhammed T. Business - Confirmed reviews ALL

it was just satisfactory. Had experience of living in IBis in UAE and Singapore, but standards are low in Jeddah

Dear Mr. Muhammed Thank you for taking the time to tell us about your experience at Ibis Jeddah Malik Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 4.5/5

Sulayman I. Families - Confirmed reviews ALL

is nice & clean very convenient to travel locally. Just only problem is tv not working

Dear Mr. Sulayman , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Customer review rating 4.5/5

Baher A. Business - Confirmed reviews ALL

The room occupied with almost everything u need

Dear Mr. Baher , We very much appreciate your comments regarding your stay at Ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Refaat Quality Manager

Other web-users rate our hotel

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  • 806 reviews 8.9/10 Service
  • 23 reviews 5.2/10 WiFi
  • 241 reviews 1.9/10 Comfort
  • 186 reviews 8.1/10 Cleanliness
  • 172 reviews 9.3/10 Food
  • 156 reviews 9.6/10 Breakfast

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