Novotel Jeddah Tahlia Street 4 stars

Customer review rating (ALL Rating) 3.9/5 803 reviews

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Description

Hotel extras

  • 10 minutes' drive to Jeddah Corniche

  • Spa and fitness facilities

  • Rooftop swimming pool

  • Free WIFI

  • 4 spacious meeting rooms

Our accommodation(s)

Hotel location

Novotel Jeddah Tahlia Street

Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493
21493 JEDDAH
Saudi Arabia

GPS:21.55513, 39.172452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

PALM RESTAURANT

Palm restaurant offers a wide variety of international delicious meals, breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia street

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  803 reviews

TripAdvisor Rating  4.4/5  566 reviews

Customer review rating 0.5/5

Hamad A. Couples - Confirmed reviews ALL

The hotel was dirty and poorly maintained. The room was unclean, the bed sheets were dirty, and there were bed bugs present, which is completely unacceptable. In addition, the bathroom had an unbearable odor that made the stay extremely uncomfortable. This experience was far below acceptable standards and does not reflect the quality expected from a Novotel hotel.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered, as this does not align with our commitment to maintaining high standards of hygiene and comfort. Your comments about the room conditions and bathroom odor are concerning, and I assure you that they will be taken into account as we continually strive to enhance our guest experience. We appreciate your input and hope to serve you better in the future. Best regards, Novotel Jeddah Tahlia Street

Customer review rating 4.5/5

Graeme B. Business - Confirmed reviews ALL

I had an excellent stay

Dear Graeme, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable, enjoyed the breakfast, and appreciated our courteous staff. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Novotel Jeddah Tahlia Street

Customer review rating 0.5/5

Razia A. Families - Confirmed reviews ALL

As above. I do not think I will ever stay at your hotel. Sorry. Location very bad and very bad internet and TV channels

Dear Razia, Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hotel Management

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

We were able to get to and from the airport and all other appointments quite easily. The rooms were great, the breakfast was excellent and the staff very helpful. Thank you

Dear s., Thank you for your kind words regarding your recent stay at Novotel Jeddah Tahlia Street. We are pleased to hear that you enjoyed our location, accommodations, breakfast, and the assistance provided by our staff. Your feedback is greatly appreciated. Best regards, Novotel Jeddah Tahlia Street

Customer review rating 0.5/5

Norah A. Business - Confirmed reviews ALL

Won’t repeat it ever

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Other web-users rate our hotel

  • 387 reviews 8.4/10 Location
  • 700 reviews 6.1/10 Room
  • 1,245 reviews 8.5/10 Service
  • 27 reviews 7/10 WiFi
  • 489 reviews 9/10 Food
  • 392 reviews 5.3/10 Cleanliness
  • 262 reviews 9.1/10 Breakfast
  • 171 reviews 4.5/10 Amenities

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