Novotel Jeddah Tahlia Street 4 stars

Customer review rating (ALL Rating) 3.7/5 599 reviews

Best price
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Novotel Jeddah Tahlia Street - Image 1
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Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493, 21493 JEDDAH, Saudi Arabia

Description

Hotel extras

  • 10 minutes' drive to Jeddah Corniche

  • Spa and fitness facilities

  • Rooftop swimming pool

  • Free WIFI

  • 4 spacious meeting rooms

Our accommodation(s)

Hotel location

Novotel Jeddah Tahlia Street

Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493
21493 JEDDAH
Saudi Arabia

GPS:21.55513, 39.172452

Telephone
Fax +966 12 605 2770

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

PALM RESTAURANT

Palm restaurant offers a wide variety of international delicious meals, breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia street

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  599 reviews

TripAdvisor Rating  4.3/5  545 reviews

Customer review rating 0.5/5

Jawad U. Couples - Confirmed reviews ALL

our room was 913, we paid for a nice room with a jacuzzi tub. Tub did not work and we complain everyday of our stay and not one ever fixed it. NO hot water and so slow to fill up. Our bedroom A/C was not working properly, we slept in a cold room every night because the auto feature was broken. Asked for manager and he was never available to help us.

Customer review rating 1.5/5

Alsane L. Business - Confirmed reviews ALL

The services for the price of the stay are very exaggerated and the ground floor room, that is the carpet, was not clean and stained everywhere. The sofa in the room moved when we sat on it, even though we informed the hotel reception, they did not do anything. The bathroom bidet leaked water and the bathroom floor had water. Upon arrival, no mattresses, earwax, and other bathroom services were placed after requesting them. When we asked for coffee and sweets, the request took an hour to arrive. In the evening, the receptionist had no experience in dealing with us. We asked them to have someone come and take the eating utensils. We asked them to take them out of the room, even though we explained that we are women and that the utensils are heavy.

Dear L., Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Hotel Management

Customer review rating 2.5/5

Shojaa A. Families - Confirmed reviews ALL

للامانه لا يوجد تعاون من الاستقبال في حال طلب اي مساعده .

السید شجاع, بعد التحیة نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندق نوفوتيل, نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم. لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب مع خالص الشكر و التقدير إدارة الفندق

Customer review rating 4.0/5

Fatima M. Families - Confirmed reviews ALL

A good experience even though we were not given early check in as gold members

Dear fatima, We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good experience with them.

TripAdvisor rating 5.0/5

hannahhN1101ZW TripAdvisor review

Room was spacious and bed was comfort able. Breakfast is great but would be better if they include asian choices. Very friendly staff. Zaffar was accommodating. The pool could also be better with more heating. Room amenities was lacking, they dnt have hair conditioner and toothbrush bt was provided when asked, except for the conditioner.

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Other web-users rate our hotel

  • 364 reviews 8.2/10 Location
  • 648 reviews 6.1/10 Room
  • 1,143 reviews 8.5/10 Service
  • 28 reviews 5.2/10 WiFi
  • 431 reviews 9.2/10 Food
  • 351 reviews 5.4/10 Cleanliness
  • 222 reviews 8.4/10 Breakfast
  • 151 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.