Novotel Jeddah Tahlia Street Hotel 4 stars

Customer review rating 4.3/5 2,025 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Jeddah Tahlia Street
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 10 minutes' drive to Jeddah Corniche

  • Spa and fitness facilities

  • Rooftop swimming pool

  • Free WIFI

  • 4 spacious meeting rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Jeddah Tahlia Street

Prince Mohammed Bin Abdulaziz
Street
P O Box 13147 Jeddah 21493
21493
jeddah
saudi arabia

Tel: +966126090777

Fax: (+966)126052770

Check-in from 14h00

Check out up to 12h00

  • By plane

    JEDDAH INTL AIR At 14km / 8.7 miles - Shuttle paying

  • By plane

    KING ABDUL AZIZ DOMESTIC AIRPORT At 13km / 8.08 miles - Shuttle paying

GPS :21.55513, 39.172452

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Superior Room with 1 double bed and 1 sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 1 double bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub
Rooms

Our restaurants and bars

PALM RESTAURANT

Type of cuisine: International

Palm restaurant offers a wide variety of international delicious meals, breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia street

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Novotel lounge located in the lobby serves beverages and light meals in a modern atmosphere, a beautiful place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JUICE CORNER

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Jeddah Tahlia Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,025 reviews

tripadvisor

TripAdvisor Rating 4.5/5

380 reviews

Amazing amazing

Customer review rating 4.3/5

Abdurhman A. Families - 10/10/2020 Confirmed reviews ALL

Clean big amazing view everything perfect

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

comfortable stay

Customer review rating 4.3/5

Hamad Families - 05/10/2020 Confirmed reviews ALL

as usual, my hotel whenever I go to Jeddah

Dear Hamad A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The place is close to everything and is located in the middle of everything with the exception of the road diversions

Customer review rating 4.3/5

Ranad A. M. Business - 28/09/2020 Confirmed reviews ALL

The hotel is decent and cozy but the cleaning services were so bad the room was not cleaned well. The staff were not also very professional and friendly as I had to go down 4 times for them to fix the keys. The door of the room was not good it needed changing so every time I go in it had to be pushed so hard to open and the same thing for closing. Other than the location and good price the hotel is not all that in terms of facilities and cleanliness not staff welcoming.

Dear Ranad M., Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.3/5

Osama T. Business - 22/09/2020 Confirmed reviews ALL

Good but not perfect

Dear Drosama T., Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Saud A. Families - 22/09/2020 Confirmed reviews ALL

It was wonderful staying in Novotel and I really enjoyed my night. I would like to extend my thanks and appreciation to all hotel staff specially to miss. Maram who was working the hotel reception, she was really very gentle girl with here dealing with the guests. She is one of the professional receptor I have seen, where she smiling for the visitors and explaining the hotel facilities and services. Thanks again hotel team Thank again Maram Saud Al-Matrafi 05…

Dear Saud A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Caring Staff and The best breakfast

Customer review rating 4.3/5

Frederick G. Solo - 21/09/2020 Confirmed reviews ALL

The hotel room was very clean, I had a very good night sleep, so relaxing. The breakfast was sumptuous and a lot of good choices.

Dear FREDERICK D. G., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.3/5

Abdulilah A. Friends - 20/09/2020 Confirmed reviews ALL

The chick in/out was fantastic Room was wonderful. Breakfast was amazing

Dear Abdulilah A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Accommodating staffs, huge room

Customer review rating 4.3/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

we had a pleasant stay with my family

Dear Sheena Loraine M., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.3/5

Marawan R. Business - 06/09/2020 Confirmed reviews ALL

bed and blows extremely comfortable, rooms and bath room very clean . Tv size is very comfortable for watching, lighting system very comfortable

Dear marawan R., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

All accor standards...

Customer review rating 4.3/5

Mohamad A. Families - 01/09/2020 Confirmed reviews ALL

It has been a nice experience, I enjoyed it a lot. Special thanks to all staff at the front desk . They have been very professional and friendly. Very Special thanks to Mr mohannd, for applying all my benefits with a big smile.he was so ginormous and professional .. I am definitely looking forward to coming back in the near future. I felt so honored. Thank you all.... All accor is the best...

Dear Mohamad A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good staff

Customer review rating 4.3/5

Rakan Solo - 23/08/2020 Confirmed reviews ALL

It was a good experience The Reception said they were offering me an Additional Fruit baskets and some pastry when i arrived-to my room I didn’t find it , I asked twice for it however they didn’t bring it I tried to contact the hotel the days before my reservation to ask about the availability and the phone line was busy all the time Otherwise everything was good and the room was very clean

Dear Rakan A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great modern rooms, slow customer service

Customer review rating 4.3/5

Abdulrahman K. Business - 21/08/2020 Confirmed reviews ALL

I've stayed at this hotel several times. I'll list below the good and the bad. The rooms are great and modern with media outlets perfect for a business traveler. Cleanliness of the rooms is top notch, and the beds are very comfortable. They are however not excellent as it seems every room has something that needs maintenance or is not working properly. Furthermore the hotel amenities and services provided are not consistent with every room. There are issues with service at this hotel. First, many of the employees don't understand or speak very good English, which makes it hard to communicate and ask for things when needed. Second, sometimes the service is extremely slow, and I would have to call to follow up. I would guess that maybe the hotel is understaffed? Reception is not always available at the front desk, sometimes I would need to wait a couple minutes for someone to show up. The breakfast buffet is great. However, there is usually nobody to greet you at the breakfast buffet, as the employee is busy doing other things (again, understaffed). There is convenient on-site parking which is a plus. Due to current construction on Tahlia street, entrance is from the back, and there are some construction noises, but those are not big issues.

Located hygiene

Customer review rating 4.3/5

Waad Families - 15/08/2020 Confirmed reviews ALL

U need to improve ur hygiene

Dear w`d l., Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean and new

Customer review rating 4.3/5

Ali Couples - 25/03/2020 Confirmed reviews ALL

Nice stay at this hotel.

Dear Ali A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect

Customer review rating 4.3/5

Ali A. Business - 19/03/2020 Confirmed reviews ALL

The hotel is excellent. The only problem is the construction on the front door which I know it’s out their hands. Otherwise, it is best of 5 hotels I have tried in Jeddah over last 2 years

Dear Ali A., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.3/5

Youssef R. Business - 18/03/2020 Confirmed reviews ALL

Good experience all in all

Dear Youssef R., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

convenient for business stay

Customer review rating 4.3/5

Ahmed K. Business - 11/03/2020 Confirmed reviews ALL

front desk are superior and excellent room was below average specifically the view was non-presentable at all. internal design is modest; long corridors leading to room with a toilet in the corner!!!! i never had such design in my entire life.

Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bassem Samir GM Novotel Jeddah Tahlia

Good stay

Customer review rating 4.3/5

Laila A. Business - 07/03/2020 Confirmed reviews ALL

It looks just like the pictures. Its clean very neat. I am coming again for sure. However sometimes through the day you can smell sewer ..and the iron table they brought is kinda broken and old.

Dear Laila a., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Huge Rooms

Customer review rating 4.3/5

Rodel Business - 04/03/2020 Confirmed reviews ALL

The check in procedure was fast, rooms were big, wifi was fast, location is ok though there are construction in the front.

Dear Rodel B., We very much appreciate your comments regarding your stay at the Novotel Jeddah Tahlia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Shafique A. Couples - 04/03/2020 Confirmed reviews ALL

totally unprofessional service.i checked in and immediately checked because of bad service and behaviour

Dear Shafiq a., Thank you for taking the time to tell us about your experience at the Novotel Jeddah Tahlia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bassem Samir GM Novotel Jeddah Tahlia

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