Novotel Jeddah Tahlia Street 4 stars

Customer review rating (ALL Rating) 3.7/5 582 reviews

Novotel Jeddah Tahlia Street - Image 1
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Description

Hotel extras

  • 10 minutes' drive to Jeddah Corniche

  • Spa and fitness facilities

  • Rooftop swimming pool

  • Free WIFI

  • 4 spacious meeting rooms

Our accommodation(s)

Hotel location

Novotel Jeddah Tahlia Street

Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493
21493 JEDDAH
Saudi Arabia

GPS:21.55513, 39.172452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

PALM RESTAURANT

Palm restaurant offers a wide variety of international delicious meals, breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia street

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  582 reviews

TripAdvisor Rating  4.5/5  530 reviews

Certificate of excellence 2023

Avoid

Customer review rating 0.5/5

Shahida R. Families - Confirmed reviews ALL

Very unclean and string cigarette smell with cigarettes burns everywhere

Dear Shahida, Thank you for taking the time to share your experience at Novotel Jeddah Tahlia, We sincerely apologize for the shortfalls in the standard of service you encountered during your stay. We deeply regret any instance where our service does not meet the expectations of our valued guests. We fully understand the concerns you have raised, and please be assured that this does not reflect the high standards we strive to maintain at Novotel Jeddah Tahlia. Your feedback has been shared with our management team and will be carefully considered to address the issues and reinforce our service procedures. Comments like yours are invaluable to us as we continuously work to enhance the quality of our services. Once again, please accept our sincere apologies. We look forward to the opportunity to welcome you back to Novotel Jeddah Tahlia and have the chance to better meet your expectations in the future. We promise to do our utmost to ensure your next stay is a memorable one. Warm regards, Hotel Management

Service

Customer review rating 2.5/5

Too M. Q. S. A. Business - Confirmed reviews ALL

The reception promised to come to my room with my bill, but only left it in the reception not going to my room. It took 23 minutes from I called and asked for the AC to be turned on in the Gym in the morning, before it was turned on.

Dear Mr. Ture, Thank you for taking the time to share your experience at Novotel Jeddah Tahlia, We sincerely apologize for the shortfalls in the standard of service you encountered during your stay. We deeply regret any instance where our service does not meet the expectations of our valued guests. We fully understand the concerns you have raised, and please be assured that this does not reflect the high standards we strive to maintain at Novotel Jeddah Tahlia. Your feedback has been shared with our management team and will be carefully considered to address the issues and reinforce our service procedures. Comments like yours are invaluable to us as we continuously work to enhance the quality of our services. Once again, please accept our sincere apologies. We look forward to the opportunity to welcome you back to Novotel Jeddah Tahlia and have the chance to better meet your expectations in the future. We promise to do our utmost to ensure your next stay is a memorable one. Warm regards, Hotel Management

Not bad

Customer review rating 3.5/5

Ahmed Business - Confirmed reviews ALL

The hotel level is below novotel standards specially for the cleanliness Location is very good Staff are very polite and cooperative

Dear Mr. Ahmed, Thank you very much for your positive review and kind comments regarding your stay at Novotel Jeddah Tahlia Street. We are delighted to hear that you enjoyed your time with us, and it is always a pleasure to receive such positive feedback. Thank you for your valuable feedback. Rest assured that your comments have been shared with our team and will be carefully considered to address any shortcomings in our service and standards. Feedback like yours is essential in our ongoing efforts to enhance the quality of our services and cleaning. Once again, please accept our sincere apologies. We look forward to the opportunity to welcome you back to Novotel Jeddah Tahlia and have the chance to better meet your expectations in the future. We promise to do our utmost to ensure your next stay is a memorable one. Sincerely, Hotel Management

Nice experience in Birthday party

TripAdvisor rating 1.0/5

ujjawaljain123 TripAdvisor review

Its my first experience with novotel , it was nice and great. Ambience and facilities were excellent. Especially vegetarian option you provided in food were very deliciousand very authentic Regarding service Muhammad and rehman served us very well.

Customer review rating 3.5/5

Elias F. Business - Confirmed reviews ALL

nice staff. very cooperative. but we faced many problems mainly in the sanitary. anD STILL WAITING THE FINAL INVOICE

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Other web-users rate our hotel

  • 365 reviews 8/10 Location
  • 693 reviews 5.9/10 Room
  • 1,129 reviews 8.2/10 Service
  • 26 reviews 3.2/10 WiFi
  • 379 reviews 8.8/10 Food
  • 350 reviews 4.9/10 Cleanliness
  • 241 reviews 8.6/10 Breakfast
  • 160 reviews 4.5/10 Amenities

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