Novotel Jeddah Tahlia Street 4 stars

I came from Riyadh for only night, arrived as a walk in guest around 10:00 pm for a quick business meeting the next day in Jeddah near the hotel. the Hotel was fully booked as I didnt realize that it was a school vacation period. at the Reception was a very nice Lady Named Heba , she apologized that no rooms was available, I had no where to go! I explained my situation, she listened and started making calls to see if there are any cancelation so she can provide me a room, after one hour she finally succeeded and saved me from sleeping in the streets... I want to Thank her for the hospitality, empathy and kind treatment , she was amazing and she deserves a raise :) , what an awesome person. in Addition I ordered burger and fries from room service.... that was the best burger I had in years. Thank you Novotel and Thank you Heba!! Ramzi M. CEO - Coffee Cherry Company

The visit was ok I would like to highlight three points and it would be great if they are available : 1- A place for women prayer on the 10th floor 2- The swimming pool area was not ready. cleaners were still cleaning at 9:30 am although big groups were at the area. 3- At the time of women groups or events, it would be better if the staff all be women and no men at all in the whole 10th floor. It was difficult to swim and move to the showers while male waiters were around. Thanks

Great experience It was my first stay in the hotel actually, Hotel location is good and near to Airport Breakfast & Lunch were so delicious and include many items Staff are so friendly and doing a great job Everything was fine Definitely I will recommend the hotel to everyone looking for a good place to stay in Jeddah Thanks

Hi, I am a guest in your hotel (Jeddah Tahlia) staying in room 705 and I'm very disappointed with your service. A friend recommended I stay at your hotel however following my experience I will be sure to tell others not to stay here. The Wi-Fi has not been working for 4 days and TV is also not working. I am paying for these basic services that are not being provided. I have spoken to management on 3 occasions and have been lied to and ignored. I was told initially I would get special support due to the circumstances and received nothing. Ive been told its being resolved the next day, again a lie. One manager (female) I spoken to literally walked off mid conversation and did not resolve any concerns. I have a young daughter I need to keep entertained. Could I please get details for the corporate complaints team please as I would like to request compensation for the services not provided. Genuinely disgraceful service and support staff.

Nice hotel, especially for families. The room is quite big compared to nearby hotels. The room services and reception are so nice and helpful. The restaurant and breakfast are also great.