Novotel Jeddah Tahlia Street 4 stars

Customer review rating (ALL Rating) 3.7/5 595 reviews

Best price
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Novotel Jeddah Tahlia Street - Image 1
Novotel Jeddah Tahlia Street - Image 2
Novotel Jeddah Tahlia Street - Image 3
Novotel Jeddah Tahlia Street - Image 4
Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493, 21493 JEDDAH, Saudi Arabia

Description

Hotel extras

  • 10 minutes' drive to Jeddah Corniche

  • Spa and fitness facilities

  • Rooftop swimming pool

  • Free WIFI

  • 4 spacious meeting rooms

Our accommodation(s)

Hotel location

Novotel Jeddah Tahlia Street

Prince Mohammed Bin Abdulaziz, Street, P O Box 13147 Jeddah 21493
21493 JEDDAH
Saudi Arabia

GPS:21.55513, 39.172452

Telephone
Fax +966 12 605 2770

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

PALM RESTAURANT

Palm restaurant offers a wide variety of international delicious meals, breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia street

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  595 reviews

TripAdvisor Rating  4.5/5  531 reviews

Certificate of excellence 2023

Not satisfied visit

Customer review rating 2.0/5

A A. Business - Confirmed reviews ALL

1- I ordered water at night but nobody sent me anything. I called them next day they sent the water after i called again to remind them. 2- The water is floating in the sink wash area 3- The experience was not the best

Good stay overall, but a few reservations.

Customer review rating 3.5/5

Wadih S. Business - Confirmed reviews ALL

Good and peaceful stay in a clean hotel on Tahlia, but a few reservations, mostly regarding the entrance of the hotel (all cars would complain), the room service/housekeeping that are not always responsive and the quality of the food. I had to dine in room multiple times, I tried multiple options and most were not of great standard.

Team is perfect

Customer review rating 4.5/5

Momen A. Business - Confirmed reviews ALL

Would like to thank : Mr. Bandar the front desk Manger Mr. Karim the F&B manager.

Many improvements required

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I have tried to find positive points for my stay but there was not. Maybe some nice employee. Regarding the negative points I will have to state the following points - TV not working. I have asked the front desk to look at it but whatever was done did not work - No clothes hanger in the room. I was in the hotel for a business trip so with shirts to hang and I had to ask the front desk to bring me some (only 2 in the room) - No stowage to put clothes. I ha to leave some of my clothes in mine suitcase - Light on the right hand side of the bed not working - room key deactivated every 2 days. when coming back to the hotel at 10.00PM, it's not nice to go down to the lobby to get it back active. Also, one day, the lady at the from desk did not reactivate it on the stop but told me that she would send someone back to my room. The next morning I had to go down before my breakfast as nobody brought it back to me. - Car access in front of the hotel is not good. 50% of the time our taxi was not able to come and we had to go in or out of the car on the street. And not to say when a car was park with nobody inside and the taxi had to back into the street

Dear Mr. Olivier, Thank you for taking the time to share your experience at Novotel Jeddah Tahlia, We sincerely apologize for the shortfalls in the standard of service you encountered during your stay. We deeply regret any instance where our service does not meet the expectations of our valued guests. We fully understand the concerns you have raised, and please be assured that this does not reflect the high standards we strive to maintain at Novotel Jeddah Tahlia. Your feedback has been shared with our management team and will be carefully considered to address the issues and reinforce our service procedures. Comments like yours are invaluable to us as we continuously work to enhance the quality of our services. Once again, please accept our sincere apologies. We look forward to the opportunity to welcome you back to Novotel Jeddah Tahlia and have the chance to better meet your expectations in the future. We promise to do our utmost to ensure your next stay is a memorable one. Warm regards, Hotel Management

Customer review rating 5.0/5

Me Business - Confirmed reviews ALL

Good customer service

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Other web-users rate our hotel

  • 372 reviews 8.3/10 Location
  • 700 reviews 6.1/10 Room
  • 1,192 reviews 8.4/10 Service
  • 31 reviews 4.5/10 WiFi
  • 413 reviews 9.1/10 Food
  • 355 reviews 5.3/10 Cleanliness
  • 240 reviews 8.8/10 Breakfast
  • 5 reviews 4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.