Grand Plaza Mövenpick Media City 5 stars

Customer review rating (ALL Rating) 4.7/5 1,679 reviews

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Description

Hotel extras

  • Host Weddings, Corporate Events & Social Gatherings in Dubai Media City

  • Enjoy Award-Winning Dining, Rooftop Sunsets & Daily Happy Hour at TT the Rooftop Bar

  • Stay in Spacious Rooms & Suites With Sea or City Views, Designed for Work and Comfort

  • Prime Location Near Palm Jumeirah, Dubai Marina, Expo City & Internet City Metro Station

  • Recharge With a 24-Hour Gym, Spa Treatments, Poolside Lounging & Wellness Facilities

Our accommodation(s)

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Hotel location

Grand Plaza Mövenpick Media City

Al Falak street, Opposite Innovation Hub, Dubai Media City
502713 Dubai
United Arab Emirates

GPS:25.097746, 55.16569

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,679 reviews

Customer review rating 5.0/5

Nishanth D. M. Families - Confirmed reviews ALL

Exceptional Stay – Truly Above and Beyond I stayed here for 6 days, and the hospitality was far more than I could ever imagine. From day one, the team made us feel supported and cared for, especially during a very stressful time when our flight got cancelled for the second time. A special thanks to Sudhesh, who went out of his way to help my family get every issue sorted. Travelling with my wife and a 4‑year‑old during such uncertainty was extremely difficult, but the staff made everything so much easier. They ensured we were accommodated comfortably and never felt stranded. I would honestly say every single person we met was amazing, but a few names I remember clearly: Sudhesh – for his exceptional support, friendly and made sure everything was safe until we reach London. Shameer (Security) – always kind, welcomed & provided everything we needed at late hours Rajaji - Comforting words and engaging with us Asif & Harpreet at the food stalls – so welcoming and friendly The level of service was unbelievable. Even when I simply asked, “Where is the coffee machine?”, someone immediately brought coffee to us. That kind of care is rare. I am extremely happy with my stay and will definitely choose this hotel every time I visit. Thank you to the entire team for making a difficult situation feel comfortable and safe. You were all truly outstanding.

Dear Nishanth D. M., Thank you very much for taking the time to share your positive experience at Grand Plaza Mövenpick Media City. We are delighted to hear that your six-day stay exceeded your expectations, especially during such a challenging time with your travel plans. Your kind words regarding our staff, particularly Shameer, Rajaji, Asif, and Harpreet, are truly appreciated. It is gratifying to know that you felt supported and cared for throughout your stay. Our team is dedicated to providing exceptional service, and it is rewarding to learn that their efforts made your experience comfortable and enjoyable. We strive to create a welcoming atmosphere for all of our guests, and your feedback reaffirms the dedication of our team. Thank you once again for your generous comments. We look forward to welcoming you back on your next visit. Regards Sudheesh Surendran Rooms Division Manager

Customer review rating 5.0/5

Mohammad S. Business - Confirmed reviews ALL

I had a very pleasant stay, the location was convenient, the room was clean and comfortable, and the staff was welcoming and attentive throughout my visit. The overall experience was smooth and enjoyable.

Dear Mohammad S., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, cleanliness, and attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Regards Sudheesh Surendran Rooms Division Manager

Customer review rating 5.0/5

Ashique R. Solo - Confirmed reviews ALL

Just everything was perfect and everything was perfect — I came to Pullman JLT now and I wish I stayed back

Dear Ashique R., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and peaceful. Your appreciation means a lot to us, and we hope to welcome you back to Grand Plaza Mövenpick Media City in the future. Regards Sudheesh Surendran Rooms Division Manager

Customer review rating 0.5/5

Xiao M. Business - Confirmed reviews ALL

Do not visit this hotel as the service was very bad at cafe, I was asked for my orders more than 4 times by different staff repeatedly during a business meeting. They cannot bill to the room hence kept calling non-stop while I was showering, totally a management disater. DO NOT VISIT!

Dear Xiao M., Thank you for sharing your feedback regarding your recent experience at our café. I sincerely apologize for the service shortcomings you encountered, particularly during your business meeting. We value our guests' feedback as it helps us improve our operations. I assure you that your comments will be reviewed with our team to enhance our training and service delivery. Regarding the billing process, we appreciate your understanding as we strive to maintain a streamlined experience for all our guests. Regards, Sudheesh Surendran Rooms Division Manager

Customer review rating 5.0/5

Alexandros M. Business - Confirmed reviews ALL

Very nice hotel and amazing service, Michael from reception in particular was very helpful and accommodating as I needed a late check out. Highly recommended!

Dear Alexandros M., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you enjoyed our comfortable accommodations and that Michael provided you with exceptional service. Your recommendation is greatly appreciated. Regards Sudheesh Surendran Rooms Division Manager

Other web-users rate our hotel

  • 613 reviews 8.9/10 Location
  • 1,023 reviews 9.2/10 Room
  • 2,540 reviews 9.7/10 Service
  • 14 reviews 9.3/10 WiFi
  • 703 reviews 9.4/10 Food
  • 572 reviews 9.4/10 Breakfast
  • 484 reviews 9.6/10 Vibe
  • 475 reviews 8.9/10 Comfort

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