Grand Plaza Mövenpick Media City

Grand Plaza Mövenpick Media City

Customer review rating (ALL Rating) 4.7/5 1,260 reviews

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Description

Hotel extras

  • Centrally located in Dubai Media City

  • Close to the Palm Jumeirah & Dubai Marina

  • 235 sophisticated and spacious rooms and suites with breath-taking views of the Palm Jumeirah

  • Perfect for holidays with families, corporate groups & long staying guests

  • 9 flexible meeting rooms, restaurants, pool lounge, outdoor swimming pool, gym and spa.

ALLSAFE approved hotel

Hotel location

Grand Plaza Mövenpick Media City

Al Falak street, Opposite Innovation Hub, Dubai Media City
502713 Dubai
United Arab Emirates

  • By plane

    DUBAI INTL At 30km / 18.64 miles

GPS:25.097746, 55.16569

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,260 reviews

TripAdvisor Rating  5.0/5  1,340 reviews

Certificate of excellence 2022

Amazing stay, and incredible staff!

Customer review rating 5.0/5

Tania Families - Confirmed reviews ALL

Staff were extremely friendly and courteous - they went above and beyond to make our stay memorable! It was my mum's birthday and even on short notice, the staff were kind enough to decorate her room with birthday balloons and wishes. Many thanks to Mr. Hakim, Ms. Gloria and Mr. Cid! Breakfast was excellent as well! Special thanks to Mr. Syed who brought us a piece of cake upon hearing it was my mum's birthday.

Dear Ms. M., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Operations

Friendly and Welcoming

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

It was great.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Operations

Good Stay

Customer review rating 4.5/5

Ravindran K. Business - Confirmed reviews ALL

Nice room Good restaurant Not good swimming pool-out of service.

Dear Mr. Samy, We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly accept our most sincere apologies for any inconvenience caused due to the pool closure for maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Operations

Food, accommodation and conference facilities were at a high standard

Customer review rating 4.5/5

Solly Business - Confirmed reviews ALL

The room was clean and had all the necessary requirements to be a home away from home. A huge variety of food is available during breakfast, lunch, and dinner. Conference facilities were well managed and spacious as requested. South and ventilation were good. All the staff, from the reception to the restaurant, were always friendly and willing to assist where they can.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Operations

An excellent fairy tale dream birthday stay

TripAdvisor rating 5.0/5

one102022 TripAdvisor review

I was overwhelmed with the hospitality of quality service given in making my stay such a memorable one, comfortable and secure. I can’t thank the staff enough for going the extra mile in making my stay an experience to remember on my birthday for life. Thank you to John at reception, whose welcome etiquette, politeness and manner on arrival was exceptional. My room was breath-taking with comfort of a home away from home. Thank you to Remesh for decorating my room on my birthday, to Iqbal from concierge for his photographic skills, whom indeed pictures capture the moments and to Naidu and his FB team at the executive lounge for their impeccable service and vocal birthday tune. Thank you to the Spa team for the relaxed and positive wellness experience. Grand Plaza Movenpick Media City is indeed a must visit for its excellent outstanding hospitable contribution to my cherished memories of a lifetime. These distinctive attributes distinguish the hotel from other ones. Best wishes in your continues progress in your excellence of customer service.

Dear Valued Guest, Thank you for your great feedback following your recent visit to our hotel. We are very pleased to know how much you enjoyed your recent stay with us and that you found our team members to be fast and friendly. Rest assured that I passed your kind comment to John, Ramesh, Iqbal, Naidu and the entire team for providing you with extraordinary service and making your birthday stay unforgettable. Looking forward to the next visit. Best regards, Karim Shawky Director of Operations

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