Mercure Dubai Barsha Heights Hotel Suites

Thank you so much for the front office team and social thanks to Mr. Mostafa and Mr.Ashraf for there great servoce and helping us wherever we ask them the hoyek is very good and this 2 gentleman Mostaf and ashraf are the best

I am writing to express my heartfelt appreciation for the exceptional housekeeping service provided during my recent stay at Mercure Barsha. It is with great pleasure that I commend the housekeeping team, Irene, Ahmed the supervisor, and the staffs, Manoj and Prakash, for their outstanding dedication and attention to detail. From the moment I checked in until the day of my departure, the cleanliness and tidiness of my room surpassed my expectations. Each day, I returned to a spotless haven, meticulously maintained by the diligent housekeeping staff. I was impressed by their unwavering commitment to maintaining the highest standards of cleanliness and ensuring my comfort. Not only were the surfaces impeccably polished, but every corner of the room was flawlessly attended to. The linens were always fresh, neatly arranged, and exuded a delightful scent. It was evident that the housekeeping team took great pride in their work, as even the smallest details were never overlooked. Furthermore, the punctuality and efficiency displayed by the housekeeping staff were commendable. They expertly managed their tasks without disrupting my stay, making the process seamless and effortless for me. I truly appreciated their respect for my privacy and the courteous manner in which they carried out their duties. The housekeeping team's dedication extended beyond the room itself. The common areas, such as the corridors and the lobby, were consistently pristine and inviting. It was evident that the team strived for excellence in every aspect of their work, ensuring a pleasant and welcoming environment for all guests. I would like to extend my deepest gratitude to the entire housekeeping team for their remarkable service. Their commitment to providing a clean and comfortable environment made my stay truly memorable. It is evident that they take great pride in their work, and their efforts deserve the highest praise. I would also like to acknowledge the hotel management for fostering a culture of excellence within the housekeeping department. It is clear that your commitment to guest satisfaction and attention to detail are reflected in the exemplary service provided by your housekeeping team. I will certainly be recommending your hotel to friends, family, and colleagues, highlighting the exceptional housekeeping service as a standout feature of my stay. Should I have the opportunity to visit again, I will undoubtedly choose your hotel, knowing that I will be welcomed by a team of professionals dedicated to ensuring an unforgettable experience. Once again, please convey my sincerest appreciation to the housekeeping team for their exceptional service. They have truly made my stay an extraordinary one.

Check in was efficient & fast - service was great - Haytham was super helpful. Room was good and cleaning was as expected. location is great - next to the metro and 24 hour convenient store inside and adjacent to the hotel

Now its my beloved hotel! Thanks to all team. Reception team consierge team as well. Special thanks to this pretty girl Alsu. Shes nice and helpful. Hotel has a big recreation area. So everyone can relax here

Excellent and house keeping is very good I enjoyed this hotel very much and I will come back again , mannan and krisela and supervisor in ahmed razor house keeping is amazing he cleaned the room and always help , this is a great experience