Fairmont The Palm 5 stars

Aggrey gave us exceptional service, never said no when we had our demands. Keep up the great service. We will come back hto re for sure as this man has provided a very good service for us and didn’t let us down

Very nice hospitality and Yoshua served us pretty well, the platter for hi tea was indeed amazing, especially the scones specially made without raisins. thanks Fairmont,looking forward to visit again

We recently returned from a 7 night half-board stay with gold lounge access at this wonderful property which was our first visit to magnificent Dubai. Everything about the hotel was wonderful from the staff at reception to Allen & V in the gold lounge. We stayed in a palm view gold room and I would recommend it. The gold lounge was perfect. Wonderful breakfast choices (remember you can order eggs anyway you’d like them including Benedict (turkey bacon)). Snacks mid-afternoon and during the 5pm-7pm drinks package were above and beyond. You can also get soft drinks throughout the day which I’d say saved us a lot of money as it widely known that alcohol isn’t cheap in the UAE, We ate at Flow restaurant one evening for the ‘Street Food’ theme night and there was endless choice. Sea Grill twice as this was our favourite, Boldly Asian (the service here was slow compared to everywhere else in the hotel) and Little Miss India which was nice but maybe hyped a bit too much, perhaps it was the limited half-board choice? The Vuvuzela pub opens at 5pm and shows Premier League games with alcohol prices cheaper than most other bars we visited. I visited the spa for the Fairmont Signature massage and it was fabulous. The Spa surroundings were beautiful and the staff excellent. Our room was very well tended to. Bottled water supplied everyday and when we locked ourselves out of the safe the staff dealt with our mistake very quickly with courtesy. TV has several English channels. The beach is lovely and we never had an issue getting sunbeds with shade no matter the time of day. The adult pool needs some maintenance with tiles coming away and the steps into it in need of repair. In summary this is a lovely hotel with great staff and I wouldn’t hesitate to return.

My stay at the Fairmont was perfect due to the excellent service since check-in with Aung. He tried to manage to get my room early morning and helped with the late checkout. Room is clean, based on the perfect location and really good resort to stay and work.

I just had the greatest experience on my engagement night in this amazing hotel. The service and staff are so friendly and soooo supportive! I would like to give a special thanks for kangkana for taking care of my messy room on that special day. ❤️