Welcome to Fairmont The Palm, a heritage Arabian-inspired resort in Dubai. Situated on the iconic Palm Jumeirah, offering breathtaking views of the Marina and Arabian Gulf. Savor an exceptional collection of restaurants and warm hospitality, unwind on our private beach, cool off in one of our eight pools, energize at the gym, or retreat to Serenity - The Art of Well Being. A memorable Arabian escape awaits in the heart of Dubai.
Enjoy a luxury beachside holiday at Dubai's 5-star Arabic inspired resort, Fairmont The Palm. Located only 5 minutes from the bustling city, the Palm Jumeirah resort boasts 12 restaurants, 8 swimming pools Serenity - Spa The Art of Well Being.
Ideally located to discover Palm's and Dubai's popular attractions such as Aquaventure Waterpark, The View, The Pointe, Dubai Parks and Palm Jumeirah Mall for your shopping.
"Experience Palm Jumeirah's opulence coupled with Dubai's iconic landmarks. Inspired by Arabian architecture, modern living and 12 dining venues, this is an ideal holiday location for those seeking timeless elegance".
Ugur Talayhan, Hotel Management
Hotel extras
Access to 8 heated swimming pools and a beautiful private beach
A collection of 12 restaurants serving cuisines from all over the world
Fairmont Falcons Kids Club for all children aged 18 months to 16 years old
Minutes away from Palm Jumeirah Mall and The View observatory
Minutes away from Aquaventure water park, The Pointe and Dubai Parks
Our accommodation(s)
Book this hotel
Page 1 out of 8, Room 1 :
Fairmont Heritage King
, Room 2 :
Fairmont Heritage Double Queen
Room
Fairmont Heritage King
Photo out of - Fairmont Heritage King
This spacious, Arabian-inspired heritage room, is the ideal retreat with its cool sea mist colours, elegant touches and private balcony overlooking the Palm residences.
This spacious, Arabian-inspired heritage room, is the ideal retreat with its cool sea mist colours, elegant touches and private balcony overlooking the Palm residences.
Photo out of - Fairmont Heritage King - Partial Palm Sea View
Elegant, classic and spacious, this heritage room provides you with the ultimate comfort of your own private balcony, where you can relax and soak in the views.
Photo out of - Fairmont Heritage Double Queen - Partial Palm Sea View
Elegant, classic and spacious, this heritage room provides you with the ultimate comfort of your own private balcony, where you can relax and soak in the views.
Arabic touches, sea foam colours, elegant surroundings, breathtaking views of the Palm and the Dubai Marina skyline make this one of our most sought after rooms. Enjoy the sunset from your private balcony.
Photo out of - Deluxe Double Queen - Palm Sea View
Arabic touches, sea foam colours, elegant surroundings, breathtaking views of the Palm and the Dubai Marina skyline make this one of our most sought after rooms. Enjoy the sunset from your private balcony.
Photo out of - Fairmont Serenity Room, with Balcony, Spa Access
Find tranquility with our palm sea facing room by Serenity Spa, which includes access to the Thermal Oasis, a wellness breakfast by Zest served in the room, signature wellness minibar amenities, and 30% off on massages at Serenity Spa.
Photo out of - Grand Family Heritage Room, 2 King Beds, Balcony
This spacious, Arabian-inspired, family heritage room is the ideal retreat with its warm colors, elegant touches, and two private balconies overlooking the Palm residences.
Grand Family Heritage Room, 1 King Bed, 2 Queen Beds, Balcony
Photo out of - Grand Family Heritage Room, 1 King Bed, 2 Queen Beds, Balcony
This spacious, Arabian-inspired, family heritage room is the ideal retreat with its warm colors, elegant touches, and two private balconies overlooking the Palm residences.
Most of the accommodation:
Balcony
Max. number of persons
5
Area
From
100 m²
/
1076 sq ft
Bedding
King size bed(s) x1
Queen size bed(s) x2
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini Bar
Nespresso machine
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Media And Technology
Internet Facilities
High speed internet
Wireless internet in your room
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Security Peephole
Sprinkler in room
Comfort Features
Blackout curtain
Opening windows
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Safe large enough to accommodate a laptop
5 pers. max
100 m²
/
1076 sq ft
Bedding
1 x King size bed(s) and
2 x Queen size bed(s)
Deluxe Grand Family Heritage Palm Sea View Room, 2 King Beds, Balcony
Photo out of - Deluxe Grand Family Heritage Palm Sea View Room, 2 King Beds, Balcony
Arabic touches, warm colors, elegant surroundings and breathtaking panoramic views of the Palm and the Dubai Marina skyline make this one of our popular 2 bedroom family rooms. Enjoy the sunset from your private balcony.
Deluxe Grand Family Heritage Palm Sea View Room, 1 King Bed, 2 Queen Beds, Balcony
Photo out of - Deluxe Grand Family Heritage Palm Sea View Room, 1 King Bed, 2 Queen Beds, Balcony
Arabic touches, warm colors, elegant surroundings and breathtaking panoramic views of the Palm and the Dubai Marina skyline make this one of our popular 2 bedroom family rooms. Enjoy the sunset from your private balcony.
Views:
Ocean/Sea view
Max. number of persons
5
Area
From
100 m²
/
1076 sq ft
Bedding
King size bed(s) x1
Queen size bed(s) x2
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini Bar
Nespresso machine
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Media And Technology
Internet Facilities
High speed internet
Wireless internet in your room
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Security Peephole
Sprinkler in room
Comfort Features
Blackout curtain
Opening windows
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Safe large enough to accommodate a laptop
5 pers. max
100 m²
/
1076 sq ft
Bedding
1 x King size bed(s) and
2 x Queen size bed(s)
Photo out of - Fairmont Gold Heritage King - Lounge Access
This spacious heritage room with its Arabic accents and private balcony, is the ideal retreat providing access to the luxury of Fairmont Gold lounge with its stunning sea views, featuring breakfast, afternoon tea, happy hour and evening canapés.
Photo out of - Fairmont Gold Heritage Double Queen - Lounge Access
This spacious heritage room with its Arabic accents and private balcony, is the ideal retreat providing access to the luxury of Fairmont Gold lounge with its stunning sea views, featuring breakfast, afternoon tea, happy hour and canapés.
Photo out of - Fairmont Gold Double Queen - Palm Sea View - Lounge Access
Arabic touches, sea-foam colours, elegant surroundings and breathtaking views of the Palm and the Dubai Marina skyline. Enjoy the luxury of Fairmont Gold lounge with its stunning sea views, featuring breakfast, afternoon tea, happy hour and canapés.
Photo out of - Grand Family Heritage Room, 2 King Beds, Balcony
This spacious, Arabian-inspired, family heritage room is the ideal retreat with its warm colors, elegant touches, and two private balconies overlooking the Palm residences.
Photo out of - Fairmont One Bedroom Suite - Palm Sea View
Relax in this Arabian-inspired, classic one bedroom suite with its private balcony offering stunning views of the Palm and Dubai Marina skyline. Soak in the views enjoying your drinks with the sunset as your background.
Deluxe One Bedroom Suite - Panoramic Palm Sea View
Photo out of - Deluxe One Bedroom Suite - Panoramic Palm Sea View
Arabian touches, sea-foam colours, elegant details, this spacious suite offers the comfort of a dining and lounge area with panoramic views of Dubai Marina skyline and the Palm from the privacy of your balcony.
Photo out of - Signature Jacuzzi Suite - Panoramic Palm Sea View
This elegant suite offers separate dining and lounge areas as well as a private balcony with a jacuzzi ovelooking breathtaking views of the Arabian Gulf. Decorated with sea-foam colours, this spacious suite offers ultimate relaxation.
Fairmont Gold One Bedroom Suite - Palm Sea View - Lounge Access
Photo out of - Fairmont Gold One Bedroom Suite - Palm Sea View - Lounge Access
Relax in this Arabian-inspired, classic one bedroom suite with its private balcony offering stunning views of the Palm and Dubai Marina skyline. Enjoy the luxury of Fairmont Gold access featuring breakfast, afternoon tea, happy hour and canapés.
Photo out of - Fairmont Gold Jacuzzi Corner Palm Sea View Suite, Lounge Access, 1 King Bed, Balcony
This sophisticated corner suite offers a dining and seating area and balcony with Jacuzzi and awe-inspiring views of the Arabian Gulf. Enjoy the luxury of Fairmont Gold access featuring daily breakfast, happy hour and evening canapes.
Photo out of - Presidential Palm Sea View Suite, Private Terrace, Jacuzzi
Arabic inspired and representing true luxury the Presidential suite offers vast living areas, marble bathroom, walk-in wardrobe, separate dining area and private terrace with jacuzzi, offering panoramic views of the Arabian Gulf.
Located within the hotel, our classic one bedroom apartments offer a fully equipped kitchen, dining space and views of the Palm residences with access to all hotel facilities including gym, outdoor pools, private beach and kids club.
Photo out of - Two Bedroom Apartment - Double King
Located within the hotel, our classic two bedroom apartments offer a fully equipped kitchen, dining space and views of the Palm residences with access to all hotel facilities including gym, outdoor pools, private beach and kids club.
Two Bedroom Apartment - Double King - Palm Sea View
Photo out of - Two Bedroom Apartment - Double King - Palm Sea View
Located within the hotel, our classic two bedroom apartments offer a fully equipped kitchen, dining space and views of the Palm sea view with access to all hotel facilities including gym, outdoor pools, private beach and kids club.
Page 1 out of 2, Art, culture & entertainment 1 :, Art, culture & entertainment 2 :
AQUAVENTURE AND DOLPHIN BAY
Amusement park
Access:
2 km / 1.24 mi5 min drive
Taxi
3.65€15AED
EMIRATES GOLF CLUB
Golf course
Access:
10 km / 6.21 mi
Taxi
3.65€15AED
DUBAI MUSEUM
Museums
Access:
30 km / 18.64 mi
Taxi
9.72€40AED
BASTAKIYA QUARTER
Historic monument
Access:
35 km / 21.75 mi
Taxi
12.16€50AED
HISTORIC DHOW CRUISES
Historic monument
Access:
35 km / 21.75 mi
Taxi
12.16€50AED
HERITAGE AND DIVING VILLAGE
Historic monument
Access:
35 km / 21.75 mi
Taxi
12.16€50AED
DESERT SAFARIS
Tourist attraction
THE POINTE
Tourist attraction
MUSEUM OF THE FUTURE
Museums
Page out of
MALL OF THE EMIRATES
Shopping centre/mall
Access:
10 km / 6.21 mi
Taxi
4.86€20AED
DUBAI MALL
Shopping centre/mall
Access:
20 km / 12.43 mi
Taxi
7.29€30AED
BURJ KHALIFA
Shopping centre/mall
Access:
20 km / 12.43 mi
Taxi
7.29€30AED
THE GOLD SOUK
Shopping centre/mall
Access:
35 km / 21.75 mi
Taxi
12.16€50AED
PALM JUMEIRAH MALL
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service
391 rooms
12 floors
Languages spoken at the hotel
Reduced mobility Facilities
Laundry / Valet Services
Pressing
Additional charge
Wi-Fi
WiFi at the hotel
WiFi in the communal areas
High Speed internet
Additional charge
High Speed WiFi
Additional charge
High speed transmission line
Additional charge
Air conditioning
Desk equipment available
Shoe shine machine
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Late Checkout
Porter
Porter
Catering
11 Restaurants
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Room service
Breakfast à la carte
Buffet
Children
Additional charge
Business
16 Meeting rooms
Business Center
Self service business center
Business center is wheelchair accessible
Family
Services for children
Children''s library
Children''s Club for 0 to 3 years
Children''s Club for 3 to 6 years
Children''s Club for 4 to 6 years
Childrens Club for 6 to 12 years
Video game area
Board games available
Outdoor playground for children
Play area
Green area
Foosball
Well-being
Adult Pool
Outside
On site
Kids Pool
Outside
On site
Family Pool
Outside
On site
Health Club
Additional charge
On site
Sauna room
Massage
Sports and leisure
Volleyball
Nearby
Gym
On site
Private beach
Nearby
Bodybuilding equipment/Gym
On site
Private beach
On site
On site
Indoor parking
Private
Parking for a month
Parking for a week
Services & equipment
Valet parking
TESLA recharging units
Security
Extinguisher
Sprinkler
CO detection in car park
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Accessibility
Accessible parking
Page 1 out of 6, Restaurant 1 :
FLOW KITCHEN
, Restaurant 2 :
Little Miss India
FLOW KITCHEN
Photo out of - FLOW KITCHEN
Head to Flow Kitchen to enjoy breakfast. The chefs prepare a new selection each day, inspired from cuisines from around the world. Flow Kitchen has a chilled atmosphere and stunning panoramic views of Dubai Marina.
Head to Flow Kitchen to enjoy breakfast. The chefs prepare a new selection each day, inspired from cuisines from around the world. Flow Kitchen has a chilled atmosphere and stunning panoramic views of Dubai Marina.
Little Miss India
Photo out of - Little Miss India
Vibrant, fun and eclectic. Little Miss India is the perfect place to savor a selection of delectable sharing style dishes with family and friends. Little Miss India will whisk you away on a fascinating journey of Indian flavors.
Vibrant, fun and eclectic. Little Miss India is the perfect place to savor a selection of delectable sharing style dishes with family and friends. Little Miss India will whisk you away on a fascinating journey of Indian flavors.
An Asian Wonderland with a stunning entrance way leading to culinary masters that take you on a mystical journey to the Far East through the flavorful streets of China, Japan, Taiwan and Korea.
An Asian Wonderland with a stunning entrance way leading to culinary masters that take you on a mystical journey to the Far East through the flavorful streets of China, Japan, Taiwan and Korea.
This grab n' go American diner is filled Instagrammable food! Choose from a whole host of crazy colorful milkshakes, ice-cream floats, loaded hot dogs and decadent burgers.
This grab n' go American diner is filled Instagrammable food! Choose from a whole host of crazy colorful milkshakes, ice-cream floats, loaded hot dogs and decadent burgers.
Mashrabiya Lounge
Photo out of - Mashrabiya Lounge
Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.
Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.
Bask Beach Club
Photo out of - Bask Beach Club
Tucked along the sun-soaked shores of West Beach, Bask is a sanctuary where families and friends come together to embrace moments of joy and connection.
Tucked along the sun-soaked shores of West Beach, Bask is a sanctuary where families and friends come together to embrace moments of joy and connection.
ZEST
Click to copy the email address
Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Takeaway Meals
Payment
Cash
Credit card
Cheque
Apple Pay
Contactless
Wine and other drinks information
Soft drinks
Accommodate food
Light menu
Gluten-free menu
Halal menu
Vegetarian menu
Our healthy juice bar and café offers a sanctuary in the heart of Palm Jumeirah. This modern restaurant offers the ideal place for delicious, healthy meals prepared with fresh local ingredients.
Grand ZOR
Cash
Credit card
Inspired by Uzbekistan's Silk Route heritage, Grand ZOR brings together the rich, time-honoured flavours of Central Asia and beyond, reimagined with a contemporary culinary perspective.
Seagrill Bistro
Currently unavailable
Photo out of - Seagrill Bistro
Currently unavailable
A modern Mediterranean bistro with breathtaking sea views and delectable food, from fresh seafood to prime meats and platters to tender grill favorites.
A modern Mediterranean bistro with breathtaking sea views and delectable food, from fresh seafood to prime meats and platters to tender grill favorites.
An authentic Brazilian restaurant where meats are carved tableside in true southern Brazilian style. Exotic salads, a selection of prime meat skewers and classic cocktails like the world famous caipirinha are all featured on the churrascaria-style menu.
An authentic Brazilian restaurant where meats are carved tableside in true southern Brazilian style. Exotic salads, a selection of prime meat skewers and classic cocktails like the world famous caipirinha are all featured on the churrascaria-style menu.
DELICACY
Photo out of - DELICACY
Hand-crafted pâtisserie and baked goods to take away or a coffee or hot chocolate to enjoy on the go.
Hand-crafted pâtisserie and baked goods to take away or a coffee or hot chocolate to enjoy on the go.
Page out of
THE CIGAR ROOM
Photo out of - THE CIGAR ROOM
Step into a world redolent with the aroma of fine malts and exceptional cigars; where polished wooden floors and a flame-lit back wall are softened by a choice of comfy leather sofas, and our resident cigar sommelier is on hand for perfect pairing.
Step into a world redolent with the aroma of fine malts and exceptional cigars; where polished wooden floors and a flame-lit back wall are softened by a choice of comfy leather sofas, and our resident cigar sommelier is on hand for perfect pairing.
Vuvuzela Pub
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Payment
Cash
Credit card
Apple Pay
Contactless
Credit cards
American Express
Mastercard
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Snacks facilities
Cold snacks
Hot snacks
Vuvuzela Pub proudly claims the title of the tiniest pub on a manmade island. This charming hideaway invites you to settle into a cozy leather armchair and savor your favorite drinks in an atmosphere brimming with authentic character.
4 breakfasts
Photo out of - Breakfast
Room service
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Breakfast à la carte
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Flow Kitchen
Buffet
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Flow Kitchen
Children
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Flow Kitchen
3 pools
Photo out of - Pool
Relax and soak up the sun at one of Fairmont The Palm's 8 pools, with options for adults (21+) and families. Enjoy a tasty menu and attentive service from 7 am to 7 pm. In-house guests have free access to both pool and beach facilities.
Adult Pool
Location
On site
Pool features
Outdoor pool
Heated Pool
At your disposal
Shower
Lifeguard
Access & Security
Lifeguard
Pool areas wheelchair accessible
Kids Pool
Location
On site
Pool features
Outdoor pool
Heated Pool
At your disposal
Shower
Lifeguard
Access & Security
Lifeguard
Pool areas wheelchair accessible
Family Pool
Location
On site
Pool features
Outdoor pool
Heated Pool
At your disposal
Shower
Lifeguard
Access & Security
Lifeguard
Pool areas wheelchair accessible
Relax and soak up the sun at one of Fairmont The Palm's 8 pools, with options for adults (21+) and families. Enjoy a tasty menu and attentive service from 7 am to 7 pm. In-house guests have free access to both pool and beach facilities.
Fitness center
Photo out of - Fitness center
Commit to getting fit at the Health Club. A great place to meet and make like-minded friends, get motivated and increase your overall fitness, our highly qualified team of friendly trainers will inspire you to reach new levels of health and wellness.
Health Club
Additional charge
Commit to getting fit at the Health Club. A great place to meet and make like-minded friends, get motivated and increase your overall fitness, our highly qualified team of friendly trainers will inspire you to reach new levels of health and wellness.
Location
On site
Fitness equipment
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Aqua aerobics
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Sauna room
Personal lessons and special care
Massage
Yoga
Manicure & Pedicure
Hair care
Fitness coach
Commit to getting fit at the Health Club. A great place to meet and make like-minded friends, get motivated and increase your overall fitness, our highly qualified team of friendly trainers will inspire you to reach new levels of health and wellness.
Serenity - The Art of Well Being
Photo out of - Serenity - The Art of Well Being
Additional charge
At Serenity - The Art of Well Being, luxury meets wellness, and every moment is an invitation to indulge in blissful rejuvenation. We believe in providing transformative experiences that nurture your mind, body and soul.
At Serenity - The Art of Well Being, luxury meets wellness, and every moment is an invitation to indulge in blissful rejuvenation. We believe in providing transformative experiences that nurture your mind, body and soul.
The location is perfect, hotel itself has a relaxing ambiance, the breakfast was always great.
Customer review rating 4.5/5
Paul F.
Families
-
Confirmed reviews ALL
Great room and lovely pool, high quality food and a great deal with money back in food and beverage. Late checkout was good.
Customer review rating 5.0/5
Cara C.
Couples
-
Confirmed reviews ALL
We had the best time. The facilities were great, the hotel was clean and all of the staff were so friendly and could not do enough for you.
Customer review rating 4.5/5
Leigh K. L.
Families
-
Confirmed reviews ALL
Lovely visit to the Fairmont. Staff were nice, and lovely choice in Flow for dinner.
Customer review rating 5.0/5
Nitinkumar Y. W.
Families
-
Confirmed reviews ALL
Above and beyond great team led by Jose Santos Martins
Customer review rating 4.5/5
Paul F.
Families
-
Confirmed reviews ALL
Great room and lovely pool, high quality food and a great deal with money back in food and beverage. Late checkout was good.
Customer review rating 5.0/5
Cara C.
Couples
-
Confirmed reviews ALL
We had the best time. The facilities were great, the hotel was clean and all of the staff were so friendly and could not do enough for you.
Customer review rating 4.5/5
Leigh K. L.
Families
-
Confirmed reviews ALL
Lovely visit to the Fairmont. Staff were nice, and lovely choice in Flow for dinner.
Customer review rating 5.0/5
Nitinkumar Y. W.
Families
-
Confirmed reviews ALL
Above and beyond great team led by Jose Santos Martins
Customer review rating 5.0/5
Lauren H.
Friends
-
Confirmed reviews ALL
From the moment of my initial email to the end of my stay at Fairmont, was enjoyable due to the customer service that we received the hotel grounds were lovely clean and the food was delicious with a lot of different variety.
If I ever go back to Dubai, I will certainly be staying at the same hotel.
Customer review rating 4.0/5
Derek C.
Couples
-
Confirmed reviews ALL
Great and staff couldn't do enough for us despite tv remote not working in room 525
Customer review rating 4.5/5
Darren M.
Couples
-
Confirmed reviews ALL
4 day stay in Dubai , fantastic views and excellent location
Customer review rating 5.0/5
Elaine H.
Couples
-
Confirmed reviews ALL
Great location, ambiance, everything was perfect.
Customer review rating 4.5/5
Shivantha M.
Business
-
Confirmed reviews ALL
Supper cool and relax stay during my stay and very clean / friendly staff.
Customer review rating 4.0/5
Kenneth M.
Friends
-
Confirmed reviews ALL
Prefer not to be published, just some feedback for you going ahead.
Positives - Very Nice hotel, Great location. The King room with Palm Sea view was lovely, room 531 very spacious and spotless, with a great view. Was nice to have bottled water supplied.
Breakfasts had plenty variety. We ate at Seagrill but mainly Flow Kitchen, didn't feel we needed to go anywhere else as the food was top class, compliments to the chef.
Didn't need to wait for the lifts, very quick.
The staff were very friendly, everyone had a smile and happy to chat, including the doormen, security staff, restaurant staff, chefs, waiters etc to Cleaners, who did a great job of our room. Nice to have an adults pool, perfect temperature. Plenty sun beds and shade. The pool towels were plentiful.
Only Negative - Unbelievably disappointed with the Fairmont Gold Experience. Lounge CLOSED !
We ended up stuck in the lobby. ! Not very pleasurable.
I would recommend cancelling Gold until the Lounge reopens.
However the Gold staff were excellent, and very attentive, canapés very nice.
All in all, we had an ok time.
Customer review rating 2.5/5
Andrew Y.
Families
-
Confirmed reviews ALL
Hotel needs a good overhaul,
Walls in corridors are very grubby,
Carpets stained , its not up to the standard it used to be,
This is our third stay but Very disappointed this time,
Had an issue with a party going on in the room next door which finally got sorted out but we had to get involved otherwise it would have carried on,
Seems like the hotel is not as good as it used to be, i wont be rushing back for sure.
Customer review rating 3.0/5
Bijal V. T.
Couples
-
Confirmed reviews ALL
We were welcomed with great service, the doorman and receptionist were very polite and helpful. This was all ruined at breakfast. It can only be described as chaos. The system does not work. The lady asks for your room number, as you're not allowed to seat yourself you are forced to stand there and wait to be seated by another lady, you are then forced to aimlessly walk around with them to find a table. During the 7 nights, 3 times we were seated at already taken table, this was very awkward when the staff walk away and you have to argue with another couple who the table belongs to. Only once we were asked for our coffee order, the other mornings I had to wave down someone to ask and having a dairy allergy it was important to me that they got the order right and guess what, every single time, they got it wrong. The restaurant would be 80% full at 11am, and like clockwork at 10.59am all the food, cutlery, drinks, everything is taken away with zero flexibility from the staff, I even overheard staff refuse a family some juice. All the staff are rushing around and it's pure chaos, no one is responsible for a designated area. I didn't enjoy breakfast at all. On the other hand, all the staff at the adult pool were incredible, so lovely, helpful and polite.
Customer review rating 0.5/5
Nrip J.
Families
-
Confirmed reviews ALL
Dear Guest Relations Team,
I recently stayed at Fairmont Dubai Hotel, Palm Jumeira and would like to bring a serious concern to your attention regarding the condition of my room.
At approximately 11:00 PM during my stay, I observed two cockroaches inside the room. Finding pests in a guest room at a luxury hotel was both unexpected and highly disappointing. Beyond the discomfort caused, it raised concerns about the hotel’s housekeeping standards, hygiene controls, and overall quality assurance procedures.
I chose Fairmont based on its reputation for premium hospitality, and this experience fell significantly below the standards I expected. The incident adversely affected my comfort and confidence in the cleanliness of the accommodation.
I would appreciate a formal explanation of how this occurred, details of the corrective measures being taken to prevent similar incidents, and your proposed resolution for the inconvenience and disappointment caused. Given the seriousness of the issue, I would also like you to review my stay for an appropriate refund or compensation.
Please investigate this matter and respond at your earliest convenience.
I look forward to hearing from you soon.
Kind regards,
Nrip J.
[Reservation Number - QQWLKFRZ / QRHLBPHF
[Room Number - 402//414
[Check-in / Check-out date - 26-29 th September
[Phone Number - +91…
Customer review rating 5.0/5
Carla J. B.
Families
-
Confirmed reviews ALL
Fantastic stay! A big thank you to Tina and Rashmita at reception for their warm hospitality and for going above and beyond to make our stay extra special. They made sure we were comfortable, made our birthday celebration memorable, and Tina even surprised us with a lovely touch to our room. They were also so warm and sweet with our baby, which made us feel even more welcome. Truly exceptional service—we would love to come back! ❤️
Customer review rating 5.0/5
Charith P.
Friends
-
Confirmed reviews ALL
I chose to trust Fairmont The Palm for a special occasion and the team didn’t hesitate to assist and make it a memorable experience, wide and clean spaces and great amenities.
Special thanks to Otmane and Zainah for their effort and outstanding effort and Balvinder for a beautiful set up in the room.
Customer review rating 5.0/5
Amanda M.
Families
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Confirmed reviews ALL
Perfect stay, lovely staff and hotel
Customer review rating 5.0/5
David H.
Couples
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Confirmed reviews ALL
We have stayed here several times and it just seems to get better each time - from check in to check out there is nothing that the hotel staff wouldn’t do for you - a shout out for Ptin (Pool bar) Krishna in the Restaurant and our wonderful cleaners Aashis and Khemraj - they all went above and beyond
Customer review rating 5.0/5
Ann M. R.
Families
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Confirmed reviews ALL
Excellent and as I have bother walking everyone was ver helpful.
Customer review rating 5.0/5
Victoria P.
Friends
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Confirmed reviews ALL
Fantastic stay. Exceptional service where nothing was too much trouble. Great facilities with so much to choose from
Web-users rating
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Frequently asked questions
Fairmont The Palm is located on the Palm Jumeirah, 72413 Dubai, United Arab Emirates, just 5 minutes from the city center. Nearby attractions include Aquaventure Waterpark (2 km), Mall of the Emirates (10 km), and the Burj Khalifa (20 km). You can reach us via taxi, and we offer complimentary valet parking on site.
Fairmont The Palm offers a variety of Arabian-inspired accommodations:
Fairmont Heritage King and Double Queen rooms
Deluxe King and Double Queen rooms with Palm Sea views
Fairmont Serenity rooms and Fairmont Gold rooms with lounge access
One and Two Bedroom suites, apartments, and a Family 3 Bedroom Deluxe suite
We also provide Grand Family Heritage rooms with 2 King beds or 1 King and 2 Queen beds.
Fairmont The Palm offers a wide range of amenities:
Wi-Fi and high-speed internet for an additional charge
Complimentary valet parking and breakfast for an additional fee
Air conditioning, TV, and wheelchair accessibility
8 heated pools, Serenity - The Art of Well Being spa, and a Fitness center
12 restaurants and 2 bars, including Flow Kitchen and Little Miss India
Porter service, laundry facilities, and pet-friendly areas like Bask Beach Club
16 meeting rooms, a business center, and wedding banquet facilities
Fairmont The Palm features 12 restaurants including Flow Kitchen and Little Miss India, which opens from 06:00 PM on weekdays and 02:00 PM on weekends. Other options include:
Bā - Boldly Asian, Frevo, and Blowfish American diner
Zest for healthy eating and Bask Beach Club for Mediterranean cuisine
Mashrabiya Lounge and Delicacy for pastries
We offer room service and dietary options like vegetarian and gluten-free menus.
At Fairmont The Palm, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Fairmont The Palm regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Fairmont The Palm using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed. Regarding potential fees, please contact the hotel for information regarding the additional charge.
Fairmont The Palm features 16 meeting rooms and a business center to accommodate your professional needs. Our largest space covers 749 square meters and can host up to 500 guests in a theater setting or 400 for banquets.
Fairmont The Palm is an ideal venue for events and weddings, offering 16 meeting rooms and spaces for up to 500 guests. Our facilities include a large ballroom for banquets of up to 400 people and beautiful outdoor areas like our private beach and terraces.
Fairmont The Palm is a wheelchair accessible hotel featuring rooms with 32-inch wide doors and accessible bathrooms. We provide accessible parking on site, and our business center and pool areas are also designed for easy access.
Yes, Fairmont The Palm allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Serenity - The Art of Well Being at Fairmont The Palm features a Thermal Oasis and a sauna room for rejuvenation. Our wellness offerings include:
Signature massages and yoga sessions
Manicures, pedicures, and hair care
Wellness breakfast options at Zest
Guests staying in our Serenity rooms can enjoy special discounts on massages.
Fairmont The Palm supports business travelers with 16 meeting rooms and a self-service business center. Each room features a dedicated working area with an adjustable desk lamp, rolling seat, and a safe large enough for a laptop. High-speed internet is available for an additional charge, and we offer various breakfast options.
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