Fairmont The Palm 5 stars

Customer review rating (ALL Rating) 4.6/5 4,626 reviews

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Description

Hotel extras

  • Access to 8 heated swimming pools and a beautiful private beach

  • A collection of 12 restaurants serving cuisines from all over the world

  • Fairmont Falcons Kids Club for all children aged 18 months to 16 years old

  • Minutes away from Palm Jumeirah Mall and The View observatory

  • Minutes away from Aquaventure water park, The Pointe and Dubai Parks

Our accommodation(s)

Hotel location

Fairmont The Palm

Palm Jumeirah
72413 DUBAI
United Arab Emirates

GPS:25.1101522, 55.1388451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,626 reviews

Customer review rating 4.5/5

Jane B. Couples - Confirmed reviews ALL

We were sadly there when the war broke out. The staff were amazing at keeping us informed and reassured - maintaining service with a smile throughout. They were flexible with accommodating a room change to a lower floor and extending our stay, due to flight cancellations. THANK YOU AND STAY SAFE.

Customer review rating 5.0/5

Michael K. Couples - Confirmed reviews ALL

The standout feature of the hotel is the staff. They are lovely, always have a smile and prepared to try out their language skills. We had half board without any drinks. The prices for a bottle of water and a Diet Coke were very high which spoilt the overall package

Customer review rating 4.5/5

Paul E. Families - Confirmed reviews ALL

Located at the base of the Palm so a good location with it own part of the beach . Various outdoor pools and plenty of loungers . A good selection of food options and the staff are polite and helpful. A big thank you to all the staff who had to deal with the fallout from the Iran issues , which they did with a big smile and carry on approach to make us visitors feel safe .

Customer review rating 4.5/5

Samantha S. Couples - Confirmed reviews ALL

Our room was available earlier than the planned check in which was great. The view was glorious from our room. We enjoyed the gym, the pool area and the beach which were all well managed and clean. The beach bar was lovely at sunset. Breakfast was superb with a great selection and nice area for eating outside

Dear Samantha S., Thank you for your kind feedback regarding your recent stay at Fairmont The Palm. We are delighted to hear that you enjoyed the setting, the view from your room, and the various amenities we offer, including the gym, pool area, and beach. It is also wonderful to know that you appreciated our breakfast selection and the dining experience outdoors. Your positive remarks encourage our team to maintain high standards for our guests, and we look forward to welcoming you back. Kind Regards, Ugur Talayhan General Manager

Customer review rating 4.0/5

Simon C. Families - Confirmed reviews ALL

This was our 3rd time at Fairmont palm significantly impacted by our first day with the front of hotel explosion. The staff although very polite really did not know what to do, but did their best. The hotel is spotless throughout and the suite we had incredible. Majority staff very polite and helpful (front of house at breakfast could be a little more so) and with the situation more assistance could have been offered, at one point we had no route back to uk as Emirates were shockingly awful. Unfortunately after 20 years of travel to Dubai this will probably be my last.

Dear Simon C., Thank you for sharing your experience at Fairmont The Palm. We are pleased to hear that you appreciated our hotel’s location, the cleanliness, and the quality of your suite. Your acknowledgment of our polite staff is also valued, as we strive to provide a welcoming atmosphere for our guests. Thank you once again and we hope to have the opportunity to welcome you back in the future, despite the circumstances of your recent visit. Kind Regards, Ugur Talayhan General Manager

Other web-users rate our hotel

  • 1,731 reviews 9.3/10 Location
  • 2,320 reviews 8.4/10 Room
  • 5,352 reviews 9.3/10 Service
  • 28 reviews 5/10 WiFi
  • 1,842 reviews 9/10 Food
  • 1,070 reviews 8.1/10 Amenities
  • 924 reviews 8.2/10 Cleanliness
  • 849 reviews 8.2/10 Pool

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