Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating 4.4/5 6,890 reviews

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Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence
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Hotel extras

  • Outdoor swimming pool

  • Rooftop terrace

  • Free WIFI

  • Valet car park

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • DUBAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
  • Ski hire facilities (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers
Cluster T, Adjacent to
Damac Properties Metro station
9268
dubai
united arab emirates

Tel: +97145671100

Fax: (+971)4/5671100

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    DXB MARINA STATION At 0.1km / 0.06 miles

GPS :25.079614, 55.149888

Our accommodation(s)

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SEASONS

Type of cuisine: International

The cuisine is from around the world using only the finest and freshest ingredients. Open for breakfast, lunch & dinner, serving a-la-carte and buffet with live cooking stations. Lavish brunches on weekends and Theme Nights on selected evenings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AHLAN CAFÉ

Type of cuisine: Cafe

Set in the grand contemporary Hotel lobby, the high ceiling and the water feature add drama to Ahlan. Open any time of day and till late night it offers a fine selection of teas, coffees and home-made pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

With a roof-top setting, the pool bar on the 35th floor is where you can enjoy the Dubai sunshine whilst sipping any of the thirst quench beverages. It is a quiet and peaceful venue where you can relax, spend a lazy day and crave on healthy meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 112

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,890 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,308 reviews

Comfortable

Customer review rating 4.4/5

Ayman H. Business - 25/10/2020 Confirmed reviews ALL

When you stay for one month in a hotel, you usually start picking the negative points about the hotel right after the first week. I stayed for 30 nights and I can hardly list any negative comment. I was upgraded to a bigger corner room, the room itself was nice, bed was comfortable, always cleaned in high standards. Food was really good. Packages like business lunch for 55 AED for Friday brunch for 130 made me feel really satisfied, staff friendliness was super. I can't forget the smile of Micheal every time I approach the hotel coming from outside. Over all .... keep it up

Dear Ayman A., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Very clean, nice smell and cost effective ( 160/ night)

Customer review rating 4.4/5

M A. Families - 24/10/2020 Confirmed reviews ALL

First time I stay in JLT, I Choose it as Pullman in well known hotel , room is specious, I choose two bed room Size of the bed was more than regular size which give more relaxing. Toilet was clean and arranged well Both swimming tub and separate shower was there.very comfortable bellow and bed as my husband say it’s one of minimum hotel feel beds like home.

Dear M A., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

The best location accessible to everywhere in Dubai and Super clean!!!

Customer review rating 4.4/5

Mohamed Business - 23/10/2020 Confirmed reviews ALL

Well located... very clean... the beds were super comfortable... the check in was on of the best I'd had.. Joanna was super nice and extremely professional... Thumbs up for this hotel...

Dear Mohamed , We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team member Joanna on our Trip Advisor page. https://www.tripadvisor.com/Hotel_Review-g295424-d73…-Reviews-Pullman_Dubai_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Good location

Customer review rating 4.4/5

Amit K. Business - 20/10/2020 Confirmed reviews ALL

Nice clean room, delicious break fast and extra ordinary service value for money

Dear Amit K., Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Regards, Abdelilah Ait Ahmad Front Office Manager

Excellent services

Customer review rating 4.4/5

Gregory Business - 18/10/2020 Confirmed reviews ALL

Timely check in, very good breakfast, relaxing pool.

Dear Gregory, We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Perfect stay at Pullman Dubai Jumeirah Lakes Towers

Customer review rating 4.4/5

O.d Couples - 17/10/2020 Confirmed reviews ALL

The Perfect stay at Pullman Dubai Jumeirah Lakes Towers, this time was because the hotel is back Fully to normal from work prospective. I felt all normal and good.

Dear O.D, Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Good stay, breakfast was basic

Customer review rating 4.4/5

Nauman Business - 17/10/2020 Confirmed reviews ALL

Overall good except breakfast was very basic I had better options but selected due to breakfast

Dear Nauman, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. Our guest’s feedback is important to us as it helps us in our efforts to improve our services. Therefore if I may ask you for a little more of your time to share with us which items we could include on our breakfast buffet to suit your taste. you may contact me directly at H6… We look forward to hear from you and hope to welcome you back again in the near future. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Quiet, peaceful setting

Customer review rating 4.4/5

Anonymous Business - 13/10/2020 Confirmed reviews ALL

Enjoyed it a lot.

Dear Valued Guest, Dear valued Guest, Thank you for sharing your experience by rating your recent visit to the Pullman Dubai Jumeirah Lakes Towers! We are pleased to see that you enjoyed your stay and would like to take this opportunity to thank you for your continued loyalty as a valued Accor Live Limitless Classic member. We hope to welcome you back again soon and hope you had a safe journey back home. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Well located,

Customer review rating 4.4/5

Nisbert Business - 08/10/2020 Confirmed reviews ALL

Overall good

Dear Nisbert, Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. We sincerely appreciate your kind words as well as feedback and suggestions, as it is only through our guest feedback that we will be able to both improve and maintain the service and products provided for our guest within the hotel. Once again, thank you for your valued feedback and we hope to welcome you back to the hotel in the future. Warm Regards, Abdelilah Ait Ahmad Front Office Manager

Well located

Customer review rating 4.4/5

Bradley C. N. Couples - 07/10/2020 Confirmed reviews ALL

Sarah and I had a great time in your hotel. We ate at both restaurants. We ate and partied at La Vue almost every night. The staff there were very courteous we especially enjoyed Winnie!!! Our room was quiet. The curtains really darkened the sunlight as we stayed up very late and slept until noon most days. The rooms were clean and maybe need a little upgrade to make it more of a five star hotel bc Sarah works for Four Seasons Hotel and sees the differences between hers and the Pullman. The only disappointment we really had was one morning housekeeping rang the bell to enter our room even though we had put the do not disturb sign on the door. The pool was great as well as the hot tub. These were new experiences for Sarah bc she is from Uganda and never gets to enjoy such things. It was also within walking distance of the metro which we used frequently.

Dear Bradley C./Sarah N., It is always gratifying to receive such praise from a guest. Thank you for your kind words about the hotel and your room, but above all about our staff. I hope you will continue to enjoy your home away from home and thank you once again for your kind review. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Good for a short stay

Customer review rating 4.4/5

Sumeet Couples - 05/10/2020 Confirmed reviews ALL

The hotel was ideally located since I had work in JLT Clean hotel and they do take care of having sanitized wet wipes and temperature monitors Breakfast spread needs a bit more imagination and variety

Dear Sumeet T., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Good value, nice staff and well located

Customer review rating 4.4/5

Lpark Families - 04/10/2020 Confirmed reviews ALL

Had a 5 week stay in a 2 bed apartment, very spacious, well serviced. The pool area is very nice and all cOVID restrictions were very well maintained. We found staff to be very helpful.

Dear L P., Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your loyalty as an Accor Live Limitless Gold member. We appreciate your feedback and are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Beautiful

Customer review rating 4.4/5

Ebtihal A. Solo - 04/10/2020 Confirmed reviews ALL

everyone was attentive and I liked that it was quite and peaceful there

Dear Ebtihal A., Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards, Abdelilah Ait Ahmad Front Office Manager

Very good stay

Customer review rating 4.4/5

S. Friends - 28/09/2020 Confirmed reviews ALL

Good stay and helpful staff

Dear S., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Good stay

Customer review rating 4.4/5

Humberto Business - 25/09/2020 Confirmed reviews ALL

Excellent

Dear Humberto, We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Greatly satisfied upon staying and room services - two thumbs up

Customer review rating 4.4/5

Oliv A. P. Couples - 21/09/2020 Confirmed reviews ALL

From security to reception to household to restaurant crew to lifeguard, they are all great and very professional in taking good care of their guests. Me and my partner are 100% feel secure that we are safe while staying in there in this pandemic time. It is indeed well located and have an easy access everywhere.

Dear Oliv A., P., First of all I would like to take this opportunity to thank you for taking the time to leave such a wonderful comment following your recent stay with us. I am delighted to read that we have been able to live up to your rightful expectations, as it is our aim to provide a flawless service. I must say it is an absolute pleasure to read that we have been able to contribute to the stay of experienced travelers. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page My team and I hope to have the pleasure of welcoming you back to Pullman Dubai Jumeirah Lakes Tower the near future. Best regards, Abdelilah Ait Ahmad Front Office Manager

Well located property with lot of facilities nearby

Customer review rating 4.4/5

Suyash G. Couples - 21/09/2020 Confirmed reviews ALL

It is a very nice property with just 2 mins walk from DMACC Metro station (literally) making it well connected option for local and tourist. We requested for early checkin and room was ready at requested time. Staff was extremely friendly. Apart from that, have plenty of facilities in house and all necessary precautions are being taken in this pandemic situation. The restaurant, Manzoni, has amazing options for vegetarians as well as non vegetarians. It has many other facilities around the building; like restaurants, supermarkets, salon, etc.

Dear Suyash G., It is just wonderful to read such a positive comment about Pullman Dubai Jumeirah Lakes Towers, thank you! I am very pleased to read that you have enjoyed our location so much. Our hotel is indeed the perfect place to relax in one of our luxurious rooms or to dine in our award-winning restaurant Manzoni after a day in the buzzing city. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page I, and on behalf of the entire team, look forward to welcoming you back in the near future. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Prime location....enjoyed stay

Customer review rating 4.4/5

Prakash B. Families - 17/09/2020 Confirmed reviews ALL

Very good service but what ever required in room continuously followed with reception...that should be avoided

Dear Prakash B., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Favorite Spot

Customer review rating 4.4/5

Esentur S. Friends - 14/09/2020 Confirmed reviews ALL

Well, one of the favorite spots so far in JLT are. Service is always excellent. Ms Analiza is made my stay memorable by her professional attitude. Would be good if Pullman will provide immediately all bathroom amenities upon check in. Kits must be in my room: 1) Dental Kit 2) Shaving kit 3) Comb not wooden 4) Extra Soap 5) Vanity Kit 6) Extra Tissue box 7) Extra disposable cups

Dear Esentur S., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Great stay

Customer review rating 4.4/5

Hassan A. Friends - 14/09/2020 Confirmed reviews ALL

I really recommend this hotel, every thing was extremely perfect, Rooms was clean and comfort, hotel staff was so friendly and helpful. Facilities was so great as well.

Dear Hasan A., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

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