Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Too good people especially at the reception Crystal was always willing to assist with her colleagues each one doing their best to make us feel comfortable. Michael ,Neha and their Supervisor were superb to start the day with such a positive is over whelming. I would always look forward to come & stay at Pullman with my family the next time.

Lillian was the best! Thank you guys !

Our stay was comfortable no complaints except room smelled like cigarettes.

It was a business trip for a workshop and overall the stay was pleasant. Housekeeping staff May did a good job and the staff in the restaurant for breakfast were also good. Overall the buffet food was good except for the last day when the lunch menu was not so great. However the staff was helpful

Beautiful and clean rooms, good and friendly service, nice food. Perfect for business trips and tourism as well. Also location is great.

Staff at Pullman JLT Dubai have a very strong customer-orientation and an excellent service mindset. It was wonderful staying at the Pullman JLT last week. At the check-out / reception, I have found very helpful colleagues like Robert & Mohammad, and in the Manzoni restaurant I remember the lady from Myanmar - Aye; both are examples of talented employees at Pullman who went the extra mile to make my stay very comfortable ! Keep up the good work guys !

We stayed from 17th to 21st September 2021 and it was just alright. For a five star hotel, it wasn’t an extraordinary experience. The service was slow and the hotel was definitely understaffed and overworked, especially at breakfast time.

Comfortable location and accommodation, varied breakfast and more than wonderful reception

First of all the welcome was very nice. Everything was great during our stay, thank you to our friend Robert in the lobby for this extra. Rooms cleaned every day. At breakfast, there was a lot of variety and the staff were very helpful. Even if it was late, our friends in the lobby helped with everything we needed.

Amazing room, food and the staff was fully helpful. Really wanna come back again when am visit Dubai.

Was happy to stay at a Pullman though expected more from it, room was OK, clean, executive lounge was really disappointing (no atmosphere/low choice of snacks or drinks/no breakfast offer...), breakfast was average and expected bit more quality

It was a pleasure to stay here- one main reason is that service is efficient and prompt. The staff are cooperative and friendly. The breakfast was great. The room is comfortable and well maintained. The only suggestion I will make is that when hotel guests arrive and are waiting to be checked in, please seat them. I was tired and stood for at least 20 minutes while the checkin formalities were taking place.

Very helpful staff and nice facilities, the hotel is well located with the possibility to do some walks or jogging around the lake just from the hotel. I thank Robert in particular from the reception who was very helpful.

This hotel is certainly not a five stars establishment. 35 floors standard Dubai tower having no caracter and build without any inspiration. Poor maintanance making this hotel appear old and used. Not recommended as hotel is much below of the promise and average Pullman international level.

We loved our experience at the Pulmann JLT.The lobby and outdoor areas are fantastically spacious and opulent - just what you would expect. Security is high so non-residents can't get into the hotel area and we felt safe and secure throughout our trip. The rooms were spacious and clean. We had 2 separate rooms and both were equally clean. We also had great service from all staff staff we encountered - all friendly and welcoming - all as expected from a hotel in this tier.