Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating (ALL Rating) 4.5/5 2,043 reviews

Hotel extras

  • Outdoor swimming pool

  • Rooftop terrace

  • Free WIFI

  • Valet car park

  • Spa and fitness facilities

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers, Cluster T, Adjacent to, Damac Properties Metro station
9268 DUBAI
United Arab Emirates

GPS:25.079614, 55.149888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,043 reviews

TripAdvisor Rating  4.5/5  3,680 reviews

Certificate of excellence 2023

I recommand this hotel !

TripAdvisor rating 4.0/5

NiniOlivier TripAdvisor review

Very Nice stay at this hotel. It has a great location near the metro station which is very helpful. The hotel staff is here to help & to guide for any topics. A free bus is available to go to the beach. Room is nice too and very well equiped. There is a bar you can go to grab something to eat and drink. Special thanks to Nang who was really nice and always smiling !

Dear NiniOlivier, I am glad that you had a wonderful time with us and you enjoyed everything! Our location is indeed ideal the connection to the Metro also makes it very convenient for our guests, as well for the shopping malls as the rest of the city. We are also delighted to read that you enjoyed all our facilities that we have on offer at the hotel. We believe that our service is what sets us apart from our competitors and reading your great comments just enforces our belief. I am very happy to read that you would recommend out hotel, and look forward to your next stay. The kind words are passed over to the team, and we look forward to welcoming you back once again in the near future. Warm Regards, Hotel Management

Perfect stay

TripAdvisor rating 5.0/5

monia o TripAdvisor review

Very Nice Welcome at the réception and especially at the bar The View . We spent all our lovely nights thanks to Nang , she is so sweet ! And the location of the hôtel is perfect , 2 minutes by walk to the metro

Dear moniao208 I am glad that you had a great time with us and you enjoyed everything! Our location is indeed perfect, and the view is indeed amazing. It gives us great pleasure to know that the services was meeting your expectations. Your feedback is very important to us, and it has been shared with the rest of the Hotel. we hope to have the pleasure of welcoming you back. If you are planning to do so, please do not hesitate to contact us directly for the best rates available. Warm Regards, Hotel Management

Replenishing experience

TripAdvisor rating 5.0/5

Ang t TripAdvisor review

The Pullman Hotel Dubai Jumeirah Lakes Towers was a fabulous place to stay. The natural scents of flowers hit you when you arrive in their Hotel lobby. My room was absolutely beautiful with a balcony view of Dubai. The staff was very sweet and attended to your needs. I will not forget the beautiful ladies who helped me Mrs. Lillian and Mrs. Gladys. They will greet you with a beautiful smile that makes you feel welcome. Thank you my sisters in love. The butler, I can't remember his name, from Kenya was awesome. Mr. Mohammed at the gift store was very pleasant and funny. He is great with people. I got a chance to learn the 5 languages he speak. A very smart man. Thank you to my brother in love. We had a great time at the pool, enjoyed the restaurants, and walking around the Dubai Marina. My friends enjoyed the hookah. The train and tram is nearby to go to the different places in Dubai. Thank you Pullman Hotel. Our group will be back in September for another wonderful experience. ❤️ ❤️ @PullmanJLT #PullmanJLT #dtilife

Dear tyl7ang, The whole team and I, thank you for taking the effort for posting your review on Trip Advisor, following your stay at Pullman Dubai Jumeirah Lakes Towers. We serve all of our guests with passion and a smile, and we are proud to read that you felt this during your entire stay. We have shared your comments with all the teams especially Mrs. Lillian and Mrs. Gladys. We hope to have the pleasure of welcoming you back. If you are planning to do so, please do not hesitate to contact us directly for the best rates available. Warm Regards, Hotel Management

Professional staff

TripAdvisor rating 5.0/5

Reginaldo Zafer... P TripAdvisor review

Bindiya at the Front desk has helped me to choose my dinner options with my friends Looks professional and speaks french as well It's great to have a Team members at Reception Who gives right information

Dear reginaldozaferinop Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team, service and hospitality. I will certainly share your kind words with all our team and especially with Rajeev he will be thankful for your nice words. we really look forward to welcoming you back once again at Pullman Dubai Jumeirah Lakes Towers. if you're ever visiting Dubai again, don’t hesitate to contact us directly for any assistants. Warmest regards Hotel Management

Wonderful and peacefull stay at well located place.

Customer review rating 4.5/5

Praveen K. Business - Confirmed reviews ALL

Overall the stay was good. Checkin was quick and simple with Ms.Gladys explaining the various do's and don't during the stay. I thought I had booked with breakfast but later learnt that it wasn't. So had to book 3 days breakfast which was at very reasonable rate. The room was excellent with housekeeping done everyday. Food could be ordered without Hassel from room without any extra charges. Food quality and quantity was good. The best place is the hotel is located very near to some good offices and metro station. They have an in-house souvenir shop. They also have an tour operator. Only disappointment was during breakfast continuously over 3 days same kind of Youghurt was served. You have so many varieties of Youghurt in the market then why serve same everyday. On the 3rd day the Youghurt was a smelling foul. Reported to staff but they did not seem to be interested in my complaint. Only 1 live omelette counter who has challenge during peak hours. For an Omelette you need to wait for about 15 minutes otherwise they were ok. I had an evening flight and requested Ms. Gladys to extend my stay for 3 hours and she happily accepted it. Mr. Alex who is near to the reception area is quite helpful. Over a decent stay.

Dear Praveen K., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office & Guest Experience Manager

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