Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating (ALL Rating) 4.6/5 2,049 reviews

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Description

Hotel extras

  • Outdoor swimming pool

  • Rooftop terrace

  • Free WIFI

  • Valet car park

  • Gym and fitness facilities

Our accommodation(s)

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers, Cluster T, Adjacent to, Sobha Realty Metro Station
9268 DUBAI
United Arab Emirates

GPS:25.079614, 55.149888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,049 reviews

TripAdvisor Rating  4.5/5  4,073 reviews

Certificate of excellence 2024

Fantastic Stay Way Above Our Expectations

TripAdvisor rating 5.0/5

Thailandtravel143266 TripAdvisor review

We traveled to Dubai to see The Offspring and Green Day concert at Expo City and wanted a hotel that was conveniently located—close to tourist attractions, Expo City, and the Metro (3 minute walk from Sobha Realty Metro Station). After lots of research, we chose Pullman Jumeirah Lake Towers. The room was comfortable and well-equipped with bottled water, a coffee/tea maker, shampoo, conditioner, shower gel, body lotion, toothbrush pack, cottons pads, shower cap, hair dryer, and other essentials. During the booking process, I had a few questions and reached out to the hotel via email. Mario, Francisa, and Brian responded quickly and were incredibly helpful and friendly. When we arrived at the hotel, Alliah at reception welcomed us with a warm smile and was always friendly throughout our stay. We met Mina, the night duty manager, a couple of times during breakfast. He is very friendly and accommodating. My wife is from Thailand and is more sensitive to cold weather, so when we mentioned that my wife was feeling a bit cold in the room, he immediately took action—within five minutes, Dileep arrived with a portable heater. This was much appreciated. The cleaning staff was exceptional. One evening, a bottle of sparkling water slipped from my wife’s hand and broke in our room. Dheeraj quickly came to clean up the glass, ensuring everything was safe again. We dined a couple of times at the Italian restaurant in the lobby and received excellent service from Friday and KayKay. In the Executive Lounge, Lorijoy was always friendly and welcoming. I am an Accor Platinum Status member and received welcome drinks, amenity, room upgrade, executive lounge access, and a late check out. The late check out was a life saver as we had a late flight home back to Thailand. Overall, we had a fantastic stay and have been recommending this hotel to our friends. We will definitely stay here when we return to Dubai.

So happy we chose this hotel - Hotel is great and the Staff is extremely friendly and accommodating.

Customer review rating 5.0/5

David K. Couples - Confirmed reviews ALL

We traveled to Dubai to see The Offspring and Green Day concert at Expo City and wanted a hotel that was conveniently located—close to tourist attractions, Expo City, and the Metro (3 minute walk from Sobha Realty Metro Station). After lots of research, we chose Pullman Jumeirah Lake Towers. The room was comfortable and well-equipped with bottled water, a coffee/tea maker, shampoo, conditioner, shower gel, body lotion, toothbrush pack, cottons pads, shower cap, hair dryer, and other essentials. During the booking process, I had a few questions and reached out to the hotel via email. Mario, Francisa, and Brian responded quickly and were incredibly helpful and friendly. When we arrived at the hotel, Alliah at reception welcomed us with a warm smile and was always friendly throughout our stay. We met Mina, the night duty manager, a couple of times during breakfast. He is very friendly and accommodating. My wife is from Thailand and is more sensitive to cold weather, so when we mentioned that my wife was feeling a bit cold in the room, he immediately took action—within five minutes, Dileep arrived with a portable heater. This was much appreciated. The cleaning staff was exceptional. One evening, a bottle of sparkling water slipped from my wife’s hand and broke in our room. Dheeraj quickly came to clean up the glass, ensuring everything was safe again. We dined a couple of times at the Italian restaurant in the lobby and received excellent service from Friday and KayKay. In the Executive Lounge, Lorijoy was always friendly and welcoming. I am an Accor Platinum Status member and received welcome drinks, amenity, room upgrade, executive lounge access, and a late check out. The late check out was a life saver as we had a late flight home back to Thailand. Overall, we had a fantastic stay and have been recommending this hotel to our friends. We will definitely stay here when we return to Dubai.

Great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very well looked after by the team…particularly Arshad, Pari, Alex and Ram.

Nice place.

Customer review rating 5.0/5

Angelo M. Business - Confirmed reviews ALL

Very friendly employees.

Xellent Breakfast

TripAdvisor rating 5.0/5

Sami R TripAdvisor review

I Côme here for m'y business trip and i enjoy à lot in tvis hôtel.I rallye lire thé breakfast team especially to ms.pari.She take care to all her guest.And all thé pullman team are rallye friendly and hospitalité.And thé hôtel location is nice.Tje réception team are good welcomeing and thé housekeeping team also good.Thanks to Sangrila Yadana kareeshree and all thé pullman teams

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Other web-users rate our hotel

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  • 63 reviews 9.3/10 Wellness Area
  • 35 reviews 9.3/10 Bar

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