Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 2,021 reviews

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence - Image 1
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence - Image 2
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence - Image 3
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence - Image 4

Description

Hotel extras

  • Views of Sheikh Zayed Road, Dubai Marina & JLT skyline.

  • 11 modern meeting rooms with latest tech & gourmet coffee breaks.

  • Just 2 minutes walking distance from Sobha Realty Metro Station.

  • Open-air pool on the 35th floor with panoramic Dubai views.

  • 5 dining venues, plus a fully equipped gym and relaxing spa.

Our accommodation(s)

Book this hotel
Room 1

Warm and elegant contemporary design, with Lake or Dubai Marina views, working desk, complimentary WIFI, LED HD TV, high level comfort with the Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Lake View

Warm and elegant contemporary design, large corner room with Lake or Dubai Marina views, working desk, sofa, complimentary WIFI, LED HD TV, high level comfort with the Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Warm and elegant contemporary design, Lake or Dubai Marina views, high floor, Executive Lounge access, working desk, Nespresso machine, Bose docking station, LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Warm and elegant contemporary design, Lake or Dubai Marina views, high floor, Executive Lounge access, working desk, Nespresso machine, Bose docking station, LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Warm and elegant contemporary design, corner room with Lake or Dubai Marina views, Executive lounge access, working desk, sofa, Nespresso, Bose docking station, LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Elegant contemporary design, high floor, Lake or Dubai Marina views, working desk, sofa, Nespresso machine, fully equipped kitchenette, Bose docking station, 2 LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.

  • Views:

    City View or Lake View

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Two Bedrooms Jumeirah Suite - Separate Living and Dining Room - Executive Lounge Access

Elegant contemporary design, high floor, Dubai Marina or Lakes or Golf course views, terrace, fully equipped kitchen, Nespresso machine, Bose docking station, 3 LED HD TV, Pullman bed concept, modern bathrooms with separate walk-in shower and tub.

  • Views:

    City View or Lake View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 150 m² / 1614 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Two Bedroom Apartment - Separate Living and Dining Room

Elegant contemporary design, high floor, Dubai Marina, Lakes or Golf course views, terrace, fully equipped kitchen, 3 LED HD TV, Pullman bed concept, modern bathrooms with separate walk-in shower and tub.

  • Views:

    City View or Lake View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 150 m² / 1614 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Three Bedrooms Tower Suite - Separate Living and Dining Room - Executive Lounge Access

Elegant contemporary design, with Marina, Lakes or Golf course views, terrace, maid room, fully equipped kitchen, Nespresso machine, Bose docking station, 4 LED HD TV, Pullman bed concept, modern bathrooms with separate walk-in shower and tub.

  • Views:

    City View or Lake View

  • Most of the accommodation:

    Balcony

Max. number of persons
8
Area
From 180 m² / 1937 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Twin bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers, Cluster T, Adjacent to, Sobha Realty Metro Station
9268 DUBAI
United Arab Emirates

GPS:25.079614, 55.149888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 354 rooms
  • 8 rooms for people with reduced mobility
  • 312 non-smoking rooms
  • 35 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Russian
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge
  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge
  • Concierge Additional charge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Children''s TV Channels

Well-being

Fit & Spa

  • Outside

Fit & Spa

  • On site
  • Sauna room
  • Massage

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 6.5 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

The cuisine is from around the world using only the finest and freshest ingredients. Open for breakfast, lunch & dinner, serving buffet with live cooking stations. Lavish brunches on Saturdays and Theme Nights on selected evenings.

La Vue has the sparkling Jumeirah Lakes Towers in its backdrop, and is an ideal outdoor venue to unwind with friends and watch the sunset. Treat yourself to the light food delicacies and extensive range of beverages. Furry friends are welcome!

Located on the rooftop and open from 08:00 to 19:00, the temperature-controlled outdoor swimming pool area is ideal for sunbathing all year round! Take an invigorating dip in the pool to beat the heat or simply chill by the poolside with a freshly prepare

Located on the 34th floor, a state-of-the-art Gymnasium is equipped with latest training equipment and offers sweeping views of the Dubai Marina. The roof top swimming pool are located on the 35th floor and provides the comfort of private sunbathing.

Located on the 34th floor and featuring 5 treatments rooms and separate relaxation areas for men and women as well as steam and sauna facilities, Fit and Spa Lounge by Pullman offers a wide range of spa treatments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,021 reviews

Customer review rating 4.5/5

Robert G. Couples - Confirmed reviews ALL

Dear Robert G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made your anniversary special and that you appreciated their efforts. We look forward to welcoming you back next year. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Marcel D. Business - Confirmed reviews ALL

Dear Marcel D., Thank you for your kind words regarding our service and staff professionalism. We sincerely appreciate your feedback and are delighted to know that your experience at Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence was enjoyable. Goodbye and best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Clemencia M. Business - Confirmed reviews ALL

Dear Clemencia M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, comfort, and especially our breakfast service. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.0/5

Dmitrii N. Business - Confirmed reviews ALL

Dear Dmitrii N., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the newly renovated reception and the service from our staff. Your comments about room cleaning have been noted, as we continuously strive to enhance our guest experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Ashok S. Business - Confirmed reviews ALL

Dear Ashok S., Thank you for your kind remarks regarding your comfortable stay and our efficient staff. We are pleased to learn that our location and service met your expectations. We appreciate your feedback regarding the dining options available for vegetarian guests. While we strive to offer a diverse menu, we understand the importance of catering to specific dietary preferences. Your comments will be taken into consideration as we continuously seek to improve our offerings. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more satisfying experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Dear Robert G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made your anniversary special and that you appreciated their efforts. We look forward to welcoming you back next year. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Marcel D. Business - Confirmed reviews ALL

Highly professional staff

Dear Marcel D., Thank you for your kind words regarding our service and staff professionalism. We sincerely appreciate your feedback and are delighted to know that your experience at Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence was enjoyable. Goodbye and best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Clemencia M. Business - Confirmed reviews ALL

Amazing service, great location close to the mall, amazing breakfast.

Dear Clemencia M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, comfort, and especially our breakfast service. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.0/5

Dmitrii N. Business - Confirmed reviews ALL

Overall impression is good and I will come againg for sure. Newly renowated reception zone is beautiful.Staff are all excellent everywhere, including reception and restaurant. The food is good and waiters are so friendly. But the quality of rooms cleaning needs to be improved.

Dear Dmitrii N., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the newly renovated reception and the service from our staff. Your comments about room cleaning have been noted, as we continuously strive to enhance our guest experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Ashok S. Business - Confirmed reviews ALL

I had a very comfortable stay. The housekeeping staff was very efficient and the staff at the reception were outstanding. I can say the same for the staff at the dining area, but one problem for me was the extremely limited spread. As an Indian vegetarian (no meat, fish, eggs and mushrooms), the food options available were very limited. Due to that one factor alone, I would be very reluctant to book in to Pulman JLT again. Otherwise, there was absolutely no cause for complaint.

Dear Ashok S., Thank you for your kind remarks regarding your comfortable stay and our efficient staff. We are pleased to learn that our location and service met your expectations. We appreciate your feedback regarding the dining options available for vegetarian guests. While we strive to offer a diverse menu, we understand the importance of catering to specific dietary preferences. Your comments will be taken into consideration as we continuously seek to improve our offerings. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more satisfying experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 2.5/5

Claire V. Couples - Confirmed reviews ALL

We were disappointed with our experience at Pullman. Upon checking in on Saturday, October 10, we requested a late check-out, and receptionist Saqib confirmed that we could stay until 2:00 PM. However, the following day, we received a call around 12:15 PM asking us to check out earlier. We had planned to enjoy the hotel’s facilities, including the pool and gym, but ended up having to pack and leave instead. We expected better communication and service, especially since the late check-out had already been confirmed. We hope the hotel improves its coordination to avoid disappointing guests in the future.

Dear Claire V., Thank you for sharing your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconvenience you experienced concerning the late check-out arrangement. It is our goal to provide clear communication and exceptional service to all our guests, and I regret that we fell short in this instance. We appreciate your comments about the need for improved coordination, as they are valuable for our continuous improvement. Your experience is important to us, and the concerns you raised will be reviewed with our team to help ensure better outcomes in the future. Thank you once again for your insights. We hope to have the opportunity to welcome you back and provide a more satisfactory experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Hammad T. Business - Confirmed reviews ALL

Very pleasant experience, very happy with the service and room and views

Dear Hammad T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, comfort, and service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Feriel A. M. Business - Confirmed reviews ALL

Very efficient and polite staff.

Dear Feriel A. M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and our staff efficient and courteous. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Ndeye A. K. Couples - Confirmed reviews ALL

Great stay I stayed here for 23 nights and the service was top tier.

Dear Ndeye A. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, comfortable accommodations, and excellent service throughout your 23 nights with us. Goodbye and best wishes, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Mohamed E. Business - Confirmed reviews ALL

Amazing hospitality and great team, making stays always enjoyable

Dear Mohamed E., Thank you for your kind words regarding our hospitality and team. We are delighted to hear that your stays with us continue to be enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Suresh S. Business - Confirmed reviews ALL

Everything was nice including the staff also

Dear Suresh S., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.0/5

Gabriele G. Business - Confirmed reviews ALL

I am use to stay in this hotel, come times every year, and always is a good experience. If I have to indicate some improvements: breakfast room is big and cozy, but the smell of fried eggs or other roasted foods remain on clothes.

Dear Gabriele G., Thank you for your continued patronage and for sharing your valuable feedback. We are pleased to hear that you find our hotel comfortable and appreciate your suggestion regarding the breakfast room's odors; your insights help us enhance our guest experience. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Omar M. Business - Confirmed reviews ALL

Amazing hotel , nice staff , a special thanks to Kaya Kaya at the front desk , in addition the Doorman and valet

Dear Omar M., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our location, cleanliness, and comfort. Your kind words for our staff, especially Kaya Kaya, will be shared with the team. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Eyrie A. Families - Confirmed reviews ALL

great

Dear Eyrie A., Thank you for your kind feedback. We are delighted to hear that you found our accommodations comfortable and that you enjoyed your stay with us. Goodbye and best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Ali F. Couples - Confirmed reviews ALL

I was greeted by Mandip on reception during my checkin. She was very polite, well spoken and provided all the information we needed to know so brilliantly. I was upgraded to a higher floor room. I really loved the personalised note in the room acknowledging my loyalty and silver tier along with some sweet delights, made us feel special. The room was beautiful, it was our 1st time at the hotel. Loved the view and the burgundy curtains. Friday at the bar was very helpful and cheerfull too where we had our complimentary drinks as part of our loyalty benefit.

Dear Ali F., Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our team, particularly Mandip, to be welcoming and informative. It is always gratifying to receive recognition for our staff's efforts in providing exceptional service. We are pleased that you appreciated the personalized touches in your room, as well as the beautiful view and decor. Our aim is to ensure that our loyal guests feel valued and special, and it is wonderful to know we achieved that during your visit. We look forward to welcoming you back for another memorable experience in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Ratna P. S. Families - Confirmed reviews ALL

Kids enjoyed the stay with the lavish breakfast and relaxing pool access. Thank you.

Dear Ratna P. S., Thank you for your kind feedback. We are delighted to hear that your children enjoyed their stay and appreciated our breakfast offerings and pool access. It is our pleasure to provide memorable experiences for our guests. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

Sofia B. Families - Confirmed reviews ALL

I recently stayed at Pullman JLT for the first time and i just wanted to share a big thank you to entire Reception team. They went beyond and around to make my stay as comfortable as it can be. Unfortunately, i do not remember names of team members, bit they all are amazing, including Guest Service Team My family came to visit me in Dubai and it also was my birthday, so i was quite picky, but they made my stay wonderful I definitely will be back!

Dear Sofia B., Thank you for sharing your delightful experience at Pullman Dubai Jumeirah Lakes Towers. We are thrilled to learn that our Reception and Guest Service teams contributed positively to your stay, especially during such a special occasion as your birthday. It is heartwarming to know that our efforts to provide comfort and exceptional service were appreciated. We look forward to welcoming you and your family back for another memorable stay in the future. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 3.5/5

Rhys W. Solo - Confirmed reviews ALL

Good location and service, however bathroom had leaks from the shower which was not ideal.

Dear Rhys W., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and service. However, we regret the inconvenience caused by the shower leaks in your bathroom. Your comments will be taken into consideration for our continuous improvement. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 4.5/5

Daniel T. R. Business - Confirmed reviews ALL

As always, staff and close proximity to office is the reason I stay at the Pullman.

Dear Daniel T. R., Thank you for your positive feedback. We are delighted to hear that our location and attentive staff continue to meet your expectations. It is always a pleasure to welcome you back to the Pullman Dubai Jumeirah Lakes Towers. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Customer review rating 5.0/5

James L. Couples - Confirmed reviews ALL

The service from the minute we walked in the front door was absolutely amazing! It was a great experience. I will always compliment good service and criticise poor/ average service. I can honestly say I was blown away. Well done

Dear James L., Thank you for your wonderful feedback. We are delighted to hear that you had an outstanding experience with our service. Your compliments inspire our team to continue delivering exceptional hospitality. Best regards, Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Other web-users rate our hotel

  • 979 reviews 9.6/10 Location
  • 2,106 reviews 8.8/10 Room
  • 4,202 reviews 9.6/10 Service
  • 77 reviews 3.9/10 WiFi
  • 1,432 reviews 9.1/10 Cleanliness
  • 742 reviews 8.9/10 Breakfast
  • 79 reviews 9.4/10 Wellness Area
  • 50 reviews 9.7/10 Bar

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Dubai Hotels