Name: Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence
Address: DUBAI, 9268, UNITED ARAB EMIRATES
Telephone: (+971)4/5671100

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating (ALL Rating) 4.5/5 1,492 reviews

ALLSAFE approved hotel

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Description

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Hotels combining lifestyle and design, for business and leisure

Explore Dubai from Pullman JLT with views over Dubai Marina, the Jumeirah Lakes Towers or the Emirates Golf Course. Stay fit in our free fitness centre, take a plunge in our rooftop swimming pool while staying connected with the world thanks to free WIFI.

Hotel Manager

Centrally located in a dynamic area, the hotel is a marquee location for discerning travelers. With 3 eclectic restaurants including an al fresco shisha lounge, a design, Seasons - all day dining restaurant and a traditional Italian restaurant, the hotel is a sure choice for food enthusiasts. The Fit & Spa lounge on the 34th floor with stunning views of the city and the rooftop pool makes for a perfect fitness destination. Business does not go ignored with 11 meeting rooms at your disposal.

Dubai, one of the foremost cultural, economical and entertaining cities of the world,presents the best of leisure and business. With the world's tallest building adorning the city, the world's largest shopping mall, the Dubai Mall and a myriad of entertainment, Dubai offers a story for every book. A business hub for the global executive, the perfect leisure destination for tourists with beaches, dessert adventures and enormous shopping facilities, Dubai makes for the perfect travel destination.

Hotel extras

Outdoor swimming pool
Rooftop terrace
Free WIFI
Valet car park
Spa and fitness facilities

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers, Cluster T, Adjacent to, Damac Properties Metro station
9268 DUBAI
United Arab Emirates

Telephone +971 4 567 1100

+971 4 567 1100

By plane
DUBAI INTERNATIONAL AIRPORT At 32km / 19.88 miles - Shuttle paying
By train
DXB MARINA STATION At 0.1km / 0.06 miles

GPS:25.079614, 55.149888

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

MANZONI ITALIAN

An intimate Italian specialty restaurant featuring a show kitchen, wood fired oven and decorative fireplaces is helmed by an Italian Chef.

LA VUE

La Vue has the sparkling Jumeirah Lakes Towers in its backdrop, and is an ideal outdoor venue to unwind with friends and watch the sunset. Treat yourself to the light food delicacies, extensive range of beverages and the many Shisha flavors.

AHLAN CAFÉ

Set in the grand contemporary Hotel lobby, the high ceiling and the water feature add drama to Ahlan. Open any time of day and till late night it offers a fine selection of teas, coffees and home-made pastries.

SEASONS

The cuisine is from around the world using only the finest and freshest ingredients. Open for breakfast, lunch & dinner, serving a-la-carte and buffet with live cooking stations. Lavish brunches on weekends and Theme Nights on selected evenings.

Our accommodation(s)

Superior Room with 1 King Bed

Accessible room

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: City View, Lake View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Superior Room with 2 Twin Beds

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Lake View, City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Deluxe Room with 1 King Bed

Max. number of persons: 3
Area: From 40 m² / 430 sq ft
Views: Lake View, City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Executive Room with 1 King Bed

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Lake View, City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Executive Room with 2 Twin Beds

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Lake View, City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Deluxe Executive Room with 1 King Bed

Max. number of persons: 3
Area: From 40 m² / 430 sq ft
Views: City View, Lake View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Our guest reviews

Well located and good stay

Ceasar F. G. Solo - 5/17/2022 Confirmed reviews ALL

This hotel location, services and cleanliness very nice . Also price reasonable and food also well delicious .

Good to stay . Met my expectations .

Herbert O. Business - 5/17/2022 Confirmed reviews ALL

Experience was fine BUT the check in was not . Though it was obvious that i was a member of the Olea team whose booking had been confirmed , the gentleman who initially handled me was most unreasonable because i told him I had commenced booking on my own online but was asked by group not to bother as they would do it - but which they did not . So instead of this guy booking me as I was already at the reception with other colleagues , he insisted to talk to our contact person but who was at the time still airborne !! I even told him I had money to pay but he could not hear any of that by insisting that he must hear from Olea . That in my view was most stupid and unreasonable of him . Instead of making life easier for me as i checked in he made it unpleasant . There was another receptionist , a Kenyan gal , who had been observing and stepped in to sort out the matter . All that she did was to book me and i paid on the spot . So simple . You may wish to train your receptionist especially the man i met on customer relations .

Good stay

Anonymous Friends - 5/17/2022 Confirmed reviews ALL

Well maintained, friendly service and great customer service.

Amazing stay

K. E. Couples - 5/17/2022 Confirmed reviews ALL

Thank you so much for the surprise anniversary decarceration and the wonderful service. I had check in with Ms Lihini if not wrong the name in a very professional way and the special thanks to pari and his colleagues to decarcerate our room and also mr Asad for the correct guidance about the place and facilities overall I had memorable stay with Pullman for sure I want back stay

good stay

Anonymous Business - 5/9/2022 Confirmed reviews ALL

i have a nice stay

Well located

Goodarz T. Couples - 5/9/2022 Confirmed reviews ALL

Good place for staying, close to metro station Nice staff Clean room

Great Stay

Farah A. Friends - 5/8/2022 Confirmed reviews ALL

One of our best stays, great experience, welcoming staff, and an amazing service

Well located

Cecilia L. Couples - 5/8/2022 Confirmed reviews ALL

Really easy to reach the tram or metro Well spacious room n massive bed

General reception not friendly

Anonymous Couples - 5/6/2022 Confirmed reviews ALL

Staff members at the main door and in the entrance hall chat with each other and fail to great guests. Same at the pool. The persons responsible for handing out tools sitting comfortably at the bar without offering any assistance. Customers have almost to beg for towels. Breakfast staff good and helpful.

Well located, central to a lot of other tourist place to visit.

Corlin W. Business - 5/6/2022 Confirmed reviews ALL

The experience staying in Pullman is good. Is in a well located area with metro train just next to it. Make travelling to other places much easier. Staffs are friendly and room cleanliness is keep to standard. Appreciate the room is make up every day with bottle water provided daily . The only thing hope to see improve is the breakfast spread. The food spread is not so variety through the week . Been staying there for a week , the breakfast serving is mostly the same .

Well Located excellent staff and service , nice food

Mohammed E. Families - 5/5/2022 Confirmed reviews ALL

I like everything about this hotel, the staff are friendly, the food was good (maybe the breakfast needs more fresh juices, the location is good. Room service is outstanding

One of the best 5 star in town

Muhammad M. H. Friends - 5/5/2022 Confirmed reviews ALL

Very professional staff, clean and nice rooms, food is overpriced vs quality (specifically in Italian restaurant - it was Ala Carte) dessert amazing hat's off to Pastry Chef................. I am a classic member but couldnt avail discount when enquired -

Good value for money.

Ab Families - 5/3/2022 Confirmed reviews ALL

The staff was very supportive and friendly during our stay.

Steffen R. Business - 5/2/2022 Confirmed reviews ALL

Super hotel

All good

Eduardo Business - 5/2/2022 Confirmed reviews ALL

All good, service and food very good

Good location but poor room layout

Anonymous Solo - 5/2/2022 Confirmed reviews ALL

Upgraded to the balcony suite which had the most illogical room layouts I’ve come across. Lots of wasted meaningless space and most annoyingly, when sitting on the toilet you have to choose either your right leg or roll as the both occupy the same space.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Really nice stay

Anonymous Business - 5/1/2022 Confirmed reviews ALL

It's well located and well managed. Thank you

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Pandemic travels

SaquibA5 Business - 11/27/2021 TripAdvisor review

Very expensive for the standard of service provided. Breakfast seemed to be compromised and i guess the property just took advantage of the situation given the expo 2020 to charge exorbitant rates for minimum services

Dear SaquibA5, Thank you for taking your time to review your experience on TripAdvisor. We appreciate your feedback and hope to welcome you back again in the near future. Warm regards, Abdelilah Ait Ahmad Front Office Manager

My stay

Abla950 10/27/2021 TripAdvisor review

Al hotel staff are friendly and helpful special thanks to Mr Abdulelah and Mr Rakshan for their efforts to make my stay good even though hotel was fully booked. Thank you for Lilyan at reception See you agian

Dear Mr. Abla, Greetings from Pullman Jumeirah Lakes Towers, Dubai! Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team, service and hospitality. I will certainly share your exceptional gratitude with all our team and especially with Abdelilah and Lilian, they will be thankful for your kind words. We really look forward to welcoming you back once again at Pullman Dubai Jumeirah Lakes Towers. If you're ever visiting Dubai again, don’t hesitate to contact me directly for any assistants. Warmest regards Rukshan Dahigamuwa Duty Manager

Happy to stay at this Pullman but not all within expectations

lowie-elke Business - 9/20/2021 TripAdvisor review

Was happy to stay at a Pullman though expected more from it, room was OK, clean, executive lounge was really disappointing (no atmosphere/low choice of snacks or drinks/no breakfast offer...), breakfast was average and expected bit more quality

Dear lowie-elke, Thank you for taking the time to tell us about your experience at the Pullman Dubai JLT. I am sorry for the experience you encountered; please allow me to express my sincerest apologies, on the other hand is good to hear you enjoyed your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Rukshan Dahigamuwa Duty Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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