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Novotel Dubai Al Barsha Hotel 4 stars

Customer review rating 4.3/5 10,871 reviews

ALLSAFE approved hotel

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Novotel Dubai Al Barsha
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+ 29 Services

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (nearby)
  • Outdoor tennis court (nearby) Paying
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station
Sheikh Zayed Road Barsha 1
POB 450011 dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Our restaurants and bars

CAFÉ JAVA

Type of cuisine: French

A beautiful café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

365 ALL DAY DINING

Type of cuisine: International

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

DECK SE7EN

An oasis in the city, located on the 7th floor and overlooking Sheikh Zayed Road and Jumeirah, this poolside bar serves zingy Carribean bites and tropical cocktails.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

BUBBLES BAR

Embrace one of the most chic and sophisticated lounge bar experiences in Al Barsha. Bubbles Bar, a contemporary Parisian lounge inspired bar, is serving signature cocktails and mocktails with lavish décor. Open from midday to after midnight.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 198 people

Find out more

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,871 reviews

TripAdvisor Rating 4.5/5

2,834 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 4.0/5

Faris Business - 19/09/2021 Confirmed reviews ALL

I had good time, rooms are generally clean but carpets are not. Staff is friendly and helpful.

Dear Mr. Faris, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations. We are currently working on restoring our carpets in the rooms and I also shared your feedback regarding the shower clog and the fresh fruits to the concerned departments to resolve these issue immediately. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. Sincerely, Dan Sebastian Mantoiu Hotel Manager
Customer review rating 5.0/5

Iqubal A. Friends - 18/09/2021 Confirmed reviews ALL

Enjoying ur hotal and nice …thank u

Dear Mr. a., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Friendly staff

Customer review rating 5.0/5

Cherine M. Solo - 16/09/2021 Confirmed reviews ALL

Friendly staff, well located, good hygiene

Dear Ms. m., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Great Stay

Customer review rating 5.0/5

Mohamed K. Families - 14/09/2021 Confirmed reviews ALL

I have enjoyed my stay with my family

Dear Mr. K., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Room equipment not working

Customer review rating 1.5/5

Karel Solo - 13/09/2021 Confirmed reviews ALL

Coffee maker not working, not fixed even after addressing that at the reception No tea kettle (I dont like to boil water in the coffee maker) Fridge not cooling, not fixed after addressing that Shower knob in the bath tub broken, not fixed after addressing that No welcome amenity, snack for me as a platinum guest

Very good stay !!!

Customer review rating 4.5/5

Fayçal L. Solo - 13/09/2021 Confirmed reviews ALL

By this survey, I'd like to thanks Sherry at the reception who welcome me the first night whereas I didn't book anything. She did her best to serve me and I really appreciated her commitment. Secondly I'd like to thanks Mohammed (the egyptian guy at the reception) who is very smart and he knows how to behave with the clients. He knows exactly what we need and so we can definitely appreciate our stay. Also, I'd like to thanks Alexis and Dieudonné at the security. They were always available to have a chat and to create a great atmosphere in the hotel. These 4 people should be definitely promoted and rewarded for their commitment at work. Then I'd like to thanks the guy at the gym (from Zimbabwe). We had great talk around football and french soccer team ! He was always smiling and available to have a chat. Finally, thanks to the service room team who were always available to bring me breakfast at 4am at my room when I couldn't go to the breakfast on due time. Thanks to all the other employees. There is a great team at Novotel Al Barsha I look forward to come back !!! Fayçal L.

Dear Mr. Fayçal, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team especially to those whom you specifically mentioned. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for the great memories and for sharing your experience. The team and I look forward to welcome you back again soon. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

MM

TripAdvisor rating 4.0/5

483mohammed 11/09/2021 TripAdvisor review

I love this property always and I’m leaving since its newly built is the time the management have to think now to update the hotel as the carpet is really poor quality and showers needs re-grouting on tiles otherwise everything else is superb

Dear Mohammed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the upgrades. The management team are regularly assessing the state of our property and definitely working on upgrading in the near future. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Good stay

Customer review rating 4.0/5

Sati Couples - 10/09/2021 Confirmed reviews ALL

CoZy, comfy and reasonable price but room size is less than expected

Dear Mr. Sati, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay and thank you for sharing your feedback on the small room size. Our hotel offers various room types and layout from Superior rooms, suites to 3 bedrooms. We hope that you will have the opportunity to visit us again and we will be happy to show you our different kinds of rooms to match your needs. The team and I hope to welcoming you back soon. Sincerely, Dan Sebastian Mantoiu Hotel Manager
Customer review rating 2.5/5

Dr M. M. B. M. Families - 07/09/2021 Confirmed reviews ALL

Only the location and brand name is good 1. The bathroom is leaking all the accessories needs to be fixed well 2. Worst of a breakfast menu . 3. Short of staffs at all corners 4. Reception is un organised

Dear Dr. M., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your feedback was shared with all the departments concerned. The team and I will work on the areas that needs our attention and rectify the matter. As for the staff, we are working on resolving this to ensure that we have enough team members to accommodate our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Comfortable stay

Customer review rating 4.5/5

Kcjaine Solo - 05/09/2021 Confirmed reviews ALL

It was just a short break for me after exhausted working days. I can say that my hotel experience was EXCEPTIONAL!! Would like to thank first, FO staff who check me in (guy) sorry I was a bit tired not to get your name. He managed to give my room request with view high floor. Room was so tidy and well maintained. Kudos to HK team. I requested some amenities and they tried to do extra mile by giving extra service (water) though I haven’t ask. And he deliver with a warm smile . And of course I visited the pool area, It was so relaxing and clean. There’s nothing better than taking a refreshing dip in a swimming pool. Night time, I visited and dine to two bars (lobby area) it was packed. But one thing caught my attention is the multitasking guy who manage to work alone (bubbles bar). He made an amazing cocktails. Good job! Next day, Had my breakfast. I like how they divided the food sections and you’ll get exactly what you need to restart your day. Staff was so friendly, helpful and approachable. Lastly, during my check-out time. The lady from reception called twice and a bit unsure for giving 30mins.extention?? Maybe you can be a bit more flexible for check-out time. It was not a weekend. But overall experience was EXCEPTIONAL!! Thanks and see you again next time. -Kristel

Dear Ms. Kristel, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. I am however, sorry to hear that there was a minor inconvenience during your check-out. There are occasions that our hotel may be running in high occupancy. Although our rooms are always subject to availability, we do our best to provide to our guests their preferences. I really appreciate your taking the time to share your feedback and we aim to provide you with a better service on your next return. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Nice stay as always

Customer review rating 4.5/5

Janice A. Couples - 05/09/2021 Confirmed reviews ALL

It was indeed a very nice stay, though the size of the room that we got was a bit small than the other room that we got before. Maybe because of the set up. However, apart from that everything was fine. We'll be much appreciated if the door will not be connecting to any other room next time as we requested upon arrival. We'll definitely still come back to stay. Thank you for the hospitality.

Dear Ms. A., Thank you for your choosing to stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the size of the room you stayed in. Our rooms indeed has different layouts and some may be connecting rooms. Although our rooms are always subject to availability, we do our best to provide to our guests their preferences. I really appreciate your taking the time to share your feedback and we aim to provide you with a better service on your next return. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Well located

Customer review rating 4.0/5

Ibrahim Solo - 04/09/2021 Confirmed reviews ALL

The stay was comfortable and good but the room was small without a good view

Dear Mr. A., Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and we appreciate your comments regarding the room size. Our hotel offers various room types and layout from Superior rooms to 3 bedroom suites. We hope that you will have the opportunity to visit us again and we will be happy to show you our different kinds of rooms to match your needs. Thank you again for sharing your experience and we hope to welcome you back again soon. Sincerely, Dan Sebastian Mantoiu Hotel Manager

I liked the location and good stay

Customer review rating 4.5/5

Claude N. Solo - 02/09/2021 Confirmed reviews ALL

I enjoyed the room and the restaurant for the 2 weeks I slept in your hotel, hope to stay there when I come back

Dear Mr. N., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Value for money

Customer review rating 4.0/5

Adel Solo - 24/08/2021 Confirmed reviews ALL

To say the least, I had a quiet and relaxing stay. The view from the 18th floor is magnificent.

Dear Mr. R., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Strategically Located

Customer review rating 3.5/5

Imran A. Families - 23/08/2021 Confirmed reviews ALL

the only hotel I go to every time I visit Dubai regardless of where I go in Dubai .. The only thing is that the pillows are huge and square ... not that comfy like normal pillows.

Dear Mr. A., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the pillows. Square pillows are the standard setup in the rooms however, we do have rectangular pillows and is available upon request. Kindly notify out front desk or the Operator and they will be happy to have it delivered to your room. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. Sincerely, Dan Sebastian Mantoiu Hotel Manager

The experience has exceeded the value of money spent and customer service was superb.

Customer review rating 4.0/5

Almira A. Business - 22/08/2021 Confirmed reviews ALL

Seldom do we find a place where we can secure our stay to be at its full satisfaction. With an excellent customer service which is of utmost consideration in finding a great place to stay, I can say Novotel has topped this of. Friendly staff that makes you feel your home and chooses no time for required service. Also, considering the location that provides easy access to all your amenities. MRT, groceries, variety of food chains nearby, and all others. Highly recommendable.

Dear Ms. A., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Well spend holiday

Customer review rating 4.5/5

Jenette Couples - 22/08/2021 Confirmed reviews ALL

Amazing one

Dear Ms. B., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager
Customer review rating 3.5/5

Michael S. Friends - 22/08/2021 Confirmed reviews ALL

I can called it a pleasant happiness.

Dear Mr. s., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the variety of breakfasts. I will share your comments with the Executive Chef to review the issue and work on areas for further improvement. We also appreciate your suggestion on offering the best rooms to leave a good first impression. Your comment will be shared with out Front Desk team leaders to review their best practices for room availabilities. I really appreciate your taking the time to share your feedback and I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Extremely satisfied

Customer review rating 5.0/5

Mohammad T. Friends - 21/08/2021 Confirmed reviews ALL

The rooms were clean, very comfortable, and the staff was amazing. I highly recommend Novotel hotel for anyone visiting Dubai

Dear Mr. T., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback and we really appreciate your recommendation. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Total Customer Satisfaction

TripAdvisor rating 5.0/5

sam20202020 Business - 18/08/2021 TripAdvisor review

Had good long stay at Novotel Al Barsha and was impressed with the support provided from checkin desk (Anna, Bea, Sherry, Joyce, etc) including Sr. Mgmt (Mr.Hassan) to cafe Java staff (Ms.Rosalyn) as well housekeeping staff and maintenance, where all provided their best to make my stay pleasant.. To all keep up the excellent work exerted.. highly recommend this hotel due to its location as well close proximity to MOE mall, metro and highly reputable private hospitals…

Dear Sam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us. I will share your comments with our front office team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

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