Novotel Dubai Al Barsha Hotel 4 stars

Customer review rating 4.3/5 10,477 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Dubai Al Barsha
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+ 28 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • Outdoor tennis court (Nearby)Paying
  • Boat excursions
  • Bicycles rental (Nearby)Paying
  • Ski hire facilities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station
Sheikh Zayed Road Barsha 1
POB 450011
dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Superior Double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Special Needs Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

365 ALL DAY DINING

Type of cuisine: International

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ JAVA

Type of cuisine: French

A 24 hours café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK SE7EN

Non contractual photo

An oasis in the city, located on the 7th floor and overlooking Sheikh Zayed Road and Jumeirah, this poolside bar serves zingy Carribean bites and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLES BAR

Non contractual photo

Embrace one of the most chic and sophisticated lounge bar experiences in Al Barsha. Bubbles Bar, a contemporary Parisian lounge inspired bar, is serving signature cocktails and mocktails with lavish décor. Open from midday to after midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 198 people

Find out more

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,477 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,440 reviews

I didn’t enjoy my stay

Customer review rating 4.3/5

Mina Couples - 16/11/2020 Confirmed reviews ALL

The hotel has good location , but rooms are too small

Dear Mr. I., Thank you for recent stay at Novotel Dubai Al Barsha and for completing our guest survey. I am sorry to hear that we did not meet your expectations. Our hotel offers different room types and layouts from Superior rooms to 3 bedroom suites that can cater from a solo guest to a big group or family. I hope that you will have the chance to visit us again and the team will be happy to show you our different room types for you to choose from. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good stay

Customer review rating 4.3/5

Dian P. Couples - 08/11/2020 Confirmed reviews ALL

Nice hotel, excellent cleanliness and comfort Haven’t try the facilities yet but will be back again soon

Dear Ms. P., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge
Customer review rating 4.3/5

Amin S. Couples - 02/11/2020 Confirmed reviews ALL

It was nice

Dear Mr. S., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge

clean room, fantastic view, easy check in and check out...

Customer review rating 4.3/5

Redwan Families - 01/11/2020 Confirmed reviews ALL

In general it was very nice and welling to come again

Dear Mr. K., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Dinara Rafikova Hotel In-Charge

Okay Stay

Customer review rating 4.3/5

Asif E. Solo - 01/11/2020 Confirmed reviews ALL

Bathroom doesn’t have enough stuff like cotton buds tooth brush Etc. The Muslim shower in room 1609 is dangling down they never fixed it.

Dear Mr. E., Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am sorry to hear that we did not meet all your expectations. We will certainly look into the points you mentioned that needs our attention and rectify the issues. As for the complimentary amenities in the room such as dental kit, they are available upon request at anytime. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good for Long Stay

Customer review rating 4.3/5

Ali S. Solo - 01/11/2020 Confirmed reviews ALL

It was very good experience and I was staying for long period. Ibiz and Novotel become my home and It was a comfortable stay. Very good location and very friendly staff. I want to thank all people who interact with me especially Badr, Hameed, Sara, Caroline, Lee and all the people serving in room service and restaurant who I was unable to memorize all the names. I want to thank Anita from housekeeping who was very helpful in making my room tide and clean. I want to thank all the staff in the reception who were friendly and cooperative. Hopefully I will be able to come back soon to stay and join my other family in Novotel and Ibiz.

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It was a pleasure having you with us. Thank you for choosing Novotel Dubai Al Barsha as your home here in Dubai. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html The team and I look forward to welcome you and your family again soon. Sincerely, Dinara Rafikova Hotel In-Charge

Exceptional experience

Customer review rating 4.3/5

Greg Couples - 27/10/2020 Confirmed reviews ALL

Spent my anniversary with my fiancé and it was an awesome experience. We definitely recommend staying in this fantastic hotel.

Dear Mr. D., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dinara Rafikova Hotel In-Charge

FANTASTIC HOTEL - EXCELLENT STAFF

TripAdvisor rating 4.5/5

monty2711 25/10/2020 TripAdvisor review

Having stayed at this hotel on numerous occassions we have always found the service exceptional and the staff are a real credit to the Accor Group who own this hotel. Ideally located just off Sheikh Zayed Road, the main highway in Dubai it offers easy access to road transport and rail transport using the unique service of the Dubai Metro which is located very close to the hotel and easily reachable within a 10 minute walk. The hotel is also very close to the Mall of the Emirates where the famous Ski Dubai is situated along with many shops including Marks & Spencer as well as a whole host of restaurants, cafes and more. Highly recommend ths hotel for any kind of stay.

Dear Monty, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your feedback. I am pleased to hear we met your expectations and that you enjoyed your time in Dubai. Our hotel is indeed accessible to Mall of the Emirates and of course the metro station. We really appreciate your time in sharing your feedback and we are grateful for your recommendation. The team and I hope to welcome you again on your next visit to Dubai. Sincerely, Dinara Rafikova Hotel In-Charge

Good location

Customer review rating 4.3/5

Bashar Business - 18/10/2020 Confirmed reviews ALL

Good value for the money. Location is excellent.

Dear Mr. H., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Dinara Rafikova Hotel In-Charge

Awesome courteous staff !

Customer review rating 4.3/5

Khalid S. Solo - 02/10/2020 Confirmed reviews ALL

Overall staff was excellent, however one specific name we would like to point out. Sherie @ reception was exceptional. Your staff at bubbles is also very courteous. Overall staff was just too good and co operative. Really had a wonderful time staying at Novatel. Regards, Khalid S.

Dear Mr. Khalid, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I am sure that Sherry and the Bubbles Bar team will be delighted to hear your compliments. Your feedback will definitely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Excellent as Always!

Customer review rating 4.3/5

Dennis M. Business - 27/09/2020 Confirmed reviews ALL

Our booking was superfast directly with the hotel and we were welcomed as always upon our arrival by the dedicated TEAM at Novotel Al Barsha. The room was super clean and sanitised, we were only staying this time for 2 nights, but we enjoyed our stay as always. Mr. Sameh and his staff are always so helpful and make your stay that much more personal. The new Swiss Butter restaurant on the ground floor offers excellent food and at reasonable prices, it is so licensed for those that enjoy a drink as well as the hotels own bar.

Dear Mr. M., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to know that you tried Swiss Butter restaurant. Although Swiss Butter is a standalone and not operated by Novotel Dubai Al Barsha, they are still a great dining option for our guests. Thank you again for sharing your experience and we look forward to welcome you again very soon. Sincerely, Dinara Rafikova Hotel In-Charge

Weekend

Customer review rating 4.3/5

Serenity Solo - 26/09/2020 Confirmed reviews ALL

It was always good to stay At Novotel, but this time wasn’t good as before. Very slow Check in procedure. The receptionist is Busy updating the the profiles while shes doing the check in which making her more slow to do the check in And to my surprise I was given a disable room. And I called after 20 mins after the check in to ask for toothbrush and tissue but nobody came at all.

It was a very nice room, great view and well located.. I really had a good staycation on this hotel.

Customer review rating 4.3/5

Jenette B. Couples - 15/09/2020 Confirmed reviews ALL

Hotel was clean, very organized, safe, and staff where very hospitable. They do really practice the covid 19 safety precautions. Indeed it was a good experience to stay on this hotel. Kudos to the management and staff who made my stay very memorable. Especially it was my birthday

Dear Ms. B., Thank you for choosing to spend your special day at Novotel Dubai Al Barsha. I am glad to hear that you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html The team and I send our best wishes for your birthday and we hope to welcome you again soon. Sincerely, Julia Schamne Hotel Manager

The receptionist treated me without respect an egyption male was not helpful at all and made me feel like i was staying with his money

Customer review rating 4.3/5

Anonymous Solo - 14/09/2020 Confirmed reviews ALL

The receptionist treated me without respect an egyption male was not helpful at all and made me feel like i was staying with his money.never again going back to that hotel and i still recieve my refund nor did they gave it to me when I checked out 2 days earlier

Dear Mr. Mufeed, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that you experienced some inconvenience during your stay. Please rest assured that your refund was already processed on September 13 and should be credited back to your card within 7-14 working days. I appreciate your time in sharing your concerns and I apologise for the inconvenience you encountered. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Mixed feeling

Customer review rating 4.3/5

Anonymous Business - 13/09/2020 Confirmed reviews ALL

Personnel is nice. Service content declined due to COVID but that doesn’t justify everything.

Dear Mr. H., Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am sorry to hear that we did not meet all your expectations. TV issues depending on the problem may be resolved in the control panel room. However, I apologise that our maintenance team did not inform you that the issue has been resolved. I also spoke to our Executive Housekeeper to look into the cleaning schedule and with regards to the laundry, 50aed express cleaning was charged since the pick up was in the evening of the previous day and needed to be delivered to you the next morning. There are a few points that our team may have missed to clarify with you hence it caused inconvenience during your stay and for that, I sincerely apologise for such oversight. Our team will surely learn from this experience and we really appreciate your time in sharing your concerns with us. I do hope that you will give us the opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Amazing...

Customer review rating 4.3/5

Arnold Solo - 13/09/2020 Confirmed reviews ALL

Hotel staffs are so accomodating, the room is ellegant and the room service specially Blessy is so active with my request and queries. Hoping to come back again on my next visit in dubai.

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear we met your expectations. I will share your comments with our team especially with Blessy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Value for money

Customer review rating 4.3/5

B. Solo - 10/09/2020 Confirmed reviews ALL

Nice hotel and well located near Dubai Metro, Mal of The Emarites and easy to reach all places and services in minutes. Smooth check-in, I couldn't recall the reception staff but she was attentive, professional, friendly and helpful. I will come back again.

Dear Mr. B., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Well located, staff are extraordinary, hotel is beautiful

Customer review rating 4.3/5

Deven Couples - 07/09/2020 Confirmed reviews ALL

Right from check in ( Shaknoza) till my check out (Hatem) every one was very friendly and very helpful. Ms. Anna took very good care of my booking. Thank you Novotel team for an exceptional service.

Dear Deven, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Excellent service and Highly recommended. Thank you for the Team especially the HK team for making our room memorable and romantic for our first wedding anniversary.. More power! And Good job!

Customer review rating 4.3/5

Mylene R. Couples - 05/09/2020 Confirmed reviews ALL

We’ve spent the night and stayed for a lifetime memories.. So great! And relaxing.. Friendly staff and accommodating

Dear Ms. R., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear we met your expectations. Thank you for celebrating your first year wedding anniversary with us. I will share your comments with our team. Your feedback will surely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope to welcome you and your family again soon, Ms. R.. Sincerely, Julia Schamne Hotel Manager
Customer review rating 4.3/5

Loay R. Solo - 03/09/2020 Confirmed reviews ALL

No one contact go to person, I keep getting stopped during my good times for payment, staff seems to afraid of upper management , no communication training , no clarity of information, the room bar has never been stacked, people that answer the phone are boring dull and borderline sending a message why are you bothering us - the A/C issue never gets resolved, and most of all no feeling of welcome - it’s a horrific way to run a hotel and I’ve lived most of my life in hotels - a complete review is needed -

Dear Mr. R., Thank you for choosing to stay at Novotel Dubai Al Barsha and for your time to tell us about your concerns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I know that Anna our senior Duty Manager and Hanna from sales already reached out to you to address your needs and concerns. Please do not hesitate to reach out to any of our team members for assistance at anytime. Wishing you a pleasant stay with us, Mr. R.. Sincerely, Julia Schamne Hotel Manager

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