Novotel Dubai Al Barsha Hotel 4 stars

Customer review rating 4.3/5 10,451 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Dubai Al Barsha
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+ 29 Services
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Room 1

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Children's age

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Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • Golf (Nearby)
  • Outdoor tennis court (Nearby)Paying
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station
Sheikh Zayed Road Barsha 1
POB 450011
dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Superior Double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Special Needs Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

365 ALL DAY DINING

Type of cuisine: International

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ JAVA

Type of cuisine: French

A 24 hours café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK SE7EN

Non contractual photo

An oasis in the city, located on the 7th floor and overlooking Sheikh Zayed Road and Jumeirah, this poolside bar serves zingy Carribean bites and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLES BAR

Non contractual photo

Embrace one of the most chic and sophisticated lounge bar experiences in Al Barsha. Bubbles Bar, a contemporary Parisian lounge inspired bar, is serving signature cocktails and mocktails with lavish décor. Open from midday to after midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 198 people

Find out more

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,451 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,359 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

It was a very nice room, great view and well located.. I really had a good staycation on this hotel.

Customer review rating 4.3/5

Jenette B. Couples - 15/09/2020 Confirmed reviews ALL

Hotel was clean, very organized, safe, and staff where very hospitable. They do really practice the covid 19 safety precautions. Indeed it was a good experience to stay on this hotel. Kudos to the management and staff who made my stay very memorable. Especially it was my birthday

Dear Ms. B., Thank you for choosing to spend your special day at Novotel Dubai Al Barsha. I am glad to hear that you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html The team and I send our best wishes for your birthday and we hope to welcome you again soon. Sincerely, Julia Schamne Hotel Manager

The receptionist treated me without respect an egyption male was not helpful at all and made me feel like i was staying with his money

Customer review rating 4.3/5

Anonymous Solo - 14/09/2020 Confirmed reviews ALL

The receptionist treated me without respect an egyption male was not helpful at all and made me feel like i was staying with his money.never again going back to that hotel and i still recieve my refund nor did they gave it to me when I checked out 2 days earlier

Dear Mr. Mufeed, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that you experienced some inconvenience during your stay. Please rest assured that your refund was already processed on September 13 and should be credited back to your card within 7-14 working days. I appreciate your time in sharing your concerns and I apologise for the inconvenience you encountered. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Mixed feeling

Customer review rating 4.3/5

Anonymous Business - 13/09/2020 Confirmed reviews ALL

Personnel is nice. Service content declined due to COVID but that doesn’t justify everything.

Amazing...

Customer review rating 4.3/5

Arnold Solo - 13/09/2020 Confirmed reviews ALL

Hotel staffs are so accomodating, the room is ellegant and the room service specially Blessy is so active with my request and queries. Hoping to come back again on my next visit in dubai.

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear we met your expectations. I will share your comments with our team especially with Blessy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Value for money

Customer review rating 4.3/5

B. Solo - 10/09/2020 Confirmed reviews ALL

Nice hotel and well located near Dubai Metro, Mal of The Emarites and easy to reach all places and services in minutes. Smooth check-in, I couldn't recall the reception staff but she was attentive, professional, friendly and helpful. I will come back again.

Dear Mr. B., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Well located, staff are extraordinary, hotel is beautiful

Customer review rating 4.3/5

Deven Couples - 07/09/2020 Confirmed reviews ALL

Right from check in ( Shaknoza) till my check out (Hatem) every one was very friendly and very helpful. Ms. Anna took very good care of my booking. Thank you Novotel team for an exceptional service.

Dear Deven, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Excellent service and Highly recommended. Thank you for the Team especially the HK team for making our room memorable and romantic for our first wedding anniversary.. More power! And Good job!

Customer review rating 4.3/5

Mylene R. Couples - 05/09/2020 Confirmed reviews ALL

We’ve spent the night and stayed for a lifetime memories.. So great! And relaxing.. Friendly staff and accommodating

Dear Ms. R., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear we met your expectations. Thank you for celebrating your first year wedding anniversary with us. I will share your comments with our team. Your feedback will surely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope to welcome you and your family again soon, Ms. R.. Sincerely, Julia Schamne Hotel Manager
Customer review rating 4.3/5

Loay R. Solo - 03/09/2020 Confirmed reviews ALL

No one contact go to person, I keep getting stopped during my good times for payment, staff seems to afraid of upper management , no communication training , no clarity of information, the room bar has never been stacked, people that answer the phone are boring dull and borderline sending a message why are you bothering us - the A/C issue never gets resolved, and most of all no feeling of welcome - it’s a horrific way to run a hotel and I’ve lived most of my life in hotels - a complete review is needed -

Dear Mr. R., Thank you for choosing to stay at Novotel Dubai Al Barsha and for your time to tell us about your concerns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I know that Anna our senior Duty Manager and Hanna from sales already reached out to you to address your needs and concerns. Please do not hesitate to reach out to any of our team members for assistance at anytime. Wishing you a pleasant stay with us, Mr. R.. Sincerely, Julia Schamne Hotel Manager

Mostly good, corona crisis should also be considered

Customer review rating 4.3/5

Robert V. Business - 31/08/2020 Confirmed reviews ALL

Am not in your hotel for the first time, I have been your guest several times, I have never had any problems and everything was fine

Dear Mr. V., Thank you for choosing to stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure having you with us. I will share your comments with our team. I do agree that there is always room for improvement and we will certainly work on the areas that needs our attention. I really appreciate your time in sharing your feedback and I hope that your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Memorable Stay

Customer review rating 4.3/5

Hazel A. Friends - 31/08/2020 Confirmed reviews ALL

Sherry ( not so sure with her name) accommodated us very well with check in.Also the warm welcome of Esther and Bea from Adagio. We were moved to Novotel side which exceeded our expectation. Regarding the rooms it was really huge and even a dining table for our group. Kitchen was well equipped. Location is accessiblle. The staff were excellent in their fields. Granting our late check out request as well. Will definitely be back in the future.

Dear Ms. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Great Location - Great Service

Customer review rating 4.3/5

Rob H. Business - 28/08/2020 Confirmed reviews ALL

The hotel is very nice i stay all the time when in Dubai. The rooms are good and service is good.

Dear Mr. H., Thank you for choosing to stay at Novotel Dubai Al Barsha. It is always a pleasure having you with us and I hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Very good hotel

Customer review rating 4.3/5

Rami N. Business - 25/08/2020 Confirmed reviews ALL

Very good hotel Specially the staff and Cherly on the reception She is professional and very kind

Dear Mr. N., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team especially with Sherry. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Check in Service

TripAdvisor rating 4.5/5

islammohammedthabet 25/08/2020 TripAdvisor review

taking longer than usual, but overall welcoming services was nice. the hotel was fine with very reasonable prices in this location, was nice experience , we prefer this hotel to come again for short trips

Dear Islam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you soon. With much appreciation, Julia Schamne Hotel Manager

Good stay

Customer review rating 4.3/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

Great experience however rooms need to renovated and incomplete cooking utensils

Dear Ms. L., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am glad to hear that you enjoyed your stay with us and we hope to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

Too hot!

Customer review rating 4.3/5

Jean Friends - 23/08/2020 Confirmed reviews ALL

We actually booked in Adagio, but it is already full so we were transferred to Novotel. The room is very spacious. Our main issue is the AC. They initially informed us that it is under maintenance and will be done in few hours. But that did not happen. We made several follow-ups but the issue never got resolved. One maintenance guy went and check, said he will come back. But he did not. No proper resolution from their team. They offer us to give ice to cool us down. How funny. No one checked on us even in the morning. We had to sleep without AC. Not sure if it is only our room who has the issue, or the building itself.

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I sincerely apologise for the inconvenience you experienced during your stay. We did had an AC maintenance at the time of your visit and I am truly sorry for the inconvenience caused. We appreciate your time in sharing your concerns and I hope that you will give us another chance to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Great service

Customer review rating 4.3/5

David Business - 22/08/2020 Confirmed reviews ALL

Great value parking and great restaurant and bar

Dear Mr. B., Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay and I appreciate your time in sharing your comments on some areas that we need to improve. Your feedback is very valuable to us as we work to be better each and every day. Thank you for your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Quality and affordable

Customer review rating 4.3/5

Delbert Families - 16/08/2020 Confirmed reviews ALL

The price is low yet the place is great and relaxing

Dear Mr. P., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Julia Schamne Hotel Manager

good stay

Customer review rating 4.3/5

Ahmed A. Business - 06/08/2020 Confirmed reviews ALL

as a gold member in ALL, my room was upgraded to a higher room grade. also the receptionist have granted me a late check out til 4 pm. however, as a gold member i have the right to get a free refill for the minibar which was empty at the time of check in. i have called the room service to have this refill but unfortunately no one came to fill the mini bar until the time of check out. i was staying in room 2309 for your reference. this time i have tried the bubbles bar which was reopened recently and i have consumed my two free drinks vouchers there. the bar is ok but i guess for this prime location of the hotel, Novotel should think of upgrading the bar to attract a higher level of crowd.

Dear Mr. A., Thank you for choosing to stay at Novotel Dubai Al Barsha and for being our valuable ALL Gold member. We very much appreciate your comments regarding your stay with us. I am sorry to hear that you have not fully enjoyed your benefits as a gold member. Due to the precautionary measures we have taken for covid-19, our mini bar is available upon request at anytime. I apologise if this was not communicated to you on your visit and for that, I apologise. We are also grateful of your recommendation to further promote Bubbles Bar. We do have Salsa Nights, Ladies Nights and other fun promotions before but was temporarily suspended due to the pandemic. We are hopeful that we will all get back on our dancing feet very soon. I really appreciate your time in sharing your feedback and we hope that you will give us another opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Well Welcomed

Customer review rating 4.3/5

Berk A. Solo - 02/08/2020 Confirmed reviews ALL

I really enjoyed my stay at Novotel Al Barsha. Most important was the staffs' positive energy and welcome. Manager Anna, reception Aisha, conceirge Alexis was so professional and helpful. Breakfast was very nice and well prepared under good hygiene standards. I am so happy with my stay.

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team especially with Anna, Aisha and Alexis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Excellent

Customer review rating 4.3/5

Callin A. Solo - 01/08/2020 Confirmed reviews ALL

The hotel staff is good the room is clean as well the food is ok...thank you again

Dear Ms. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

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