Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.1/5 1,466 reviews

Novotel Dubai Al Barsha - Image 1
Novotel Dubai Al Barsha - Image 2
Novotel Dubai Al Barsha - Image 3
Novotel Dubai Al Barsha - Image 4

Description

Hotel extras

  • Walking distance to InsuranceMarket Metro Station with easy connectivity across Dubai

  • Minutes from Mall of the Emirates, Sheikh Zayed Road, and key business districts

  • Complimentary daily shuttle to JBR Beach, Kite beach and Dubai Outlet Mall

  • Family‑friendly facilities including Kidz Klub, outdoor pool, gym, and spa

  • 10 modern meeting rooms ideal for corporate meetings, trainings, and events

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Dubai Al Barsha

Opposite InsuranceMarket Metro, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,466 reviews

Customer review rating 0.5/5

Mohamed K. Solo - Confirmed reviews ALL

i keep getting emails about my stay there, i am not the person with the name that they have in the email, and they keep emailing me about my stay so here it is

Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. It appears that your email address may have been mistakenly associated with another guest's reservation in our system. Could you please forward us one of the emails you have received in error? This will help us investigate the matter and ensure that your email address is removed from the incorrect profile. Thank you for your patience and understanding. We look forward to resolving this for you as soon as possible. Kind regards, Kseniya Mamedova Front Office Manager Novotel Dubai Al Barsha.

Customer review rating 1.5/5

A. A. A. A. E. Business - Confirmed reviews ALL

We had three rooms reservations, the three rooms had problems, first of all our reservation was Superior room and we got standard rooms , in my room the safe box wasn’t working and I’ve asked the receptionist to fix and she told me that she requested the maintenance to fix , and till my check out nothing was done, and I’ve asked for the superior room and I was told that it was superior ( where i found later that it was a standard one ), one of the other rooms faced problem with the AC ( which wasn’t solved and he was told that it was due to the hot weather outside ! ) and Plumbing problem. The hotel understaffed specially in the breakfast, where on a crowded time you will wait for more than 30 minutes for an omelette. The only good thing that was done was the late check out in the departure day. The hotel overall isn’t as it was before

Customer review rating 5.0/5

Bharat S. R. Families - Confirmed reviews ALL

Extremely good hotel. Super hospitable and empathetic team. Well spaced rooms with great amenities hard to find in this location. Very accessible from szr. Close proximity to mall and metro. Great dining venues and very good breakfast. Special thanks to Ashraf from reception, sumesh and Zaroob from F&B. True ambassadors of the hotel.

Customer review rating 4.5/5

Elmer M. Business - Confirmed reviews ALL

Very friendly service from the front reception staff and life guards at the pool. The pool and gym facilities are very good. Definitely will come back for another booking. My boys got a free ice-cream as well. Keep it up Novotel!

Customer review rating 2.0/5

Nicky H. Solo - Confirmed reviews ALL

I was in a very small room with 3 luggages. The fire alarm went off at 4am (no prior warning not a fire). No vanity set no toothbrush brush no toothpaste I had to buy it myself. The lights flickered on and off. I am a regular visitor to this hotel. Very disappointed this time.

Dear Nicky H., Thank you for taking the time to share your feedback. I regret to hear that your recent experience did not meet your expectations. We aim to provide a comfortable environment for our guests, and I apologize for any inconvenience caused by the fire alarm and the room size. Please note that amenities such as vanity sets are available upon request. Your comments are valuable, and we appreciate your loyalty as a regular visitor. Best regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Other web-users rate our hotel

  • 1,166 reviews 9.7/10 Location
  • 2,445 reviews 7.5/10 Room
  • 4,532 reviews 9.1/10 Service
  • 27 reviews 8.2/10 WiFi
  • 1,562 reviews 7.7/10 Cleanliness
  • 881 reviews 7.8/10 Breakfast
  • 120 reviews 9.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai Hotels