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Novotel Dubai Al Barsha Hotel 4 stars

Customer review rating 4.3/5 10,415 reviews
Novotel Dubai Al Barsha
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+ 28 Services
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Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Sharaf DG metro station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Due to the current situation, services levels and trading hours may be altered in our hotel (it may include restaurant, bar). We apologize for any inconvenience.

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station
Sheikh Zayed Road Barsha 1
POB 450011
dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Contact email

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Accessible room

Superior Double Room

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Special Needs Room

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Double Room

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Twin Room

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

365 ALL DAY DINING

Type of cuisine: International

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ JAVA

Type of cuisine: French

A 24 hours café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK SE7EN

Non contractual photo

An oasis in the city, located on the 7th floor and overlooking Sheikh Zayed Road and Jumierah, this poolside bar serves zingy Carribean bites and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLES BAR

Non contractual photo

Embrace one of the most chic and sophisticated lounge bar experiences in Al Barsha. Bubbles Bar, a contemporary Parisian lounge inspired bar, is serving signature cocktails and mocktails with lavish décor. Open from midday to after midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 240 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 198 people

Find out more

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,415 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,326 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel, away from the city center

Customer review rating 4.3/5

Phillip G. Families - 25/03/2020 Confirmed reviews ALL

Small, clean hotel with very friendly staff. The breakfast was the nicest feature of the hotel, with an outstanding selection of very high-quality foods. The gym and pool were small, but adequate. If you are interested in sightseeing, this hotel is a bit out of the way. Fortunately, taxi rides are not expensive. But, if you are limited on time, stay closer to either the downtown area or the beach.

nice location

Customer review rating 4.3/5

Ravi B. G. Business - 25/03/2020 Confirmed reviews ALL

My issue with our stay was even though, we were at the prime location with easy connectivity with metro, I didn't have that great stay experience. To name a few incidents, in comparison to other rooms, our bathroom was very small with other bathrooms were bigger in size with shower facilities. Unfortunately, our bathroom had only one tub and handshower, which was not something pleasant. In addition, I had to call everyday to housekeeping to provide the laundry sheets and laundry bags, as we can give 2 complimentary clothes everyday, but unfortunately, the bags and sheets were always missing and I had to give a call to housekeeping every single day to get those things. Other than this, I had good experience, the hotel staff was cooperative.

Overall, It worked out

Customer review rating 4.3/5

Anonymous Families - 22/03/2020 Confirmed reviews ALL

At first it was a little bumpy, we were a party of three but the room that was given to us was their "standard" room which had two twin beds and they were going to bring a roll bed which made the room nearly impossible to move around in. It was entirely to small for three grown people. We were offered an upgrade to a suite but we had to pay the a fee for the upgrade. I was a little bothered that we had to pay because I feel like the hotel should have had a big enough room for us in the 1st place. However, they worked with us on pricing and it all worked out.

Dear Ms. J., Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. However, I sincerely regret the inconvenience you encountered. Our Superior Rooms are ideal for two guests although a portable extra bed can be arranged for the third person. We do have bigger rooms and suites to accommodate 3 guests or more. It is a relief to hear that our team managed to resolve your concern to your satisfaction. We appreciate your time in sharing your concerns, Ms. J.. Your feedback is very valuable to us as we work to be better each and every day. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Julia Schamne Hotel Manager

Well located

Customer review rating 4.3/5

Maged M. M. Solo - 21/03/2020 Confirmed reviews ALL

Excellent

Dear Mr. M., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Julia Schamne Hotel Manager

Another Outstanding Stat

Customer review rating 4.3/5

Stuart W. Business - 21/03/2020 Confirmed reviews ALL

I regularly stay at this property and as always, it just works. Good clean accommodation, friendly staff and good location. I will be back.

Dear Mr. W., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Friendly staff and the Hotel was well located to stores and public transportation

Customer review rating 4.3/5

Maureen H. Solo - 20/03/2020 Confirmed reviews ALL

Wonderful time!

Dear Ms. H., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Excellent stay

Customer review rating 4.3/5

Sobia Families - 20/03/2020 Confirmed reviews ALL

I stayed at Novotel Al Barsha (9-16 March 2020 Room 1319 & 1316) with my 8 yr old daughter and elderly parents. Our stay was extremely comfortable, a home from home. We felt very welcome at all times and the staff were wonderful and helped us whenever we needed them. The rooms were spacious and very clean. Special mention to Gayal Rajitha our housekeeping guy. He made sure our rooms were fully equipped and clean at all times. He always greeted us with a friendly smile and did not hesitate when we asked for something. Gayal deserves to be recognised for his hard work and dedication. I must also mention Clebhert Pinto the Chief Concierge. During our final 2 days amidst the Corono lock down, Clebhert assisted with printing our new flight tickets etc and helped with last minute changes to our itinerary. He should also be recognised for his dedication and professionalism. We had breakfast included in our package and it was well worth the money. Lots of variety, something for everyone from hot food to cold. Restaurant was clean and they had enough food at all times. The only downside was it always felt quite hot in the restaurant and sometimes it was uncomfortable. The Java Cafe was brilliant, my daughter ordered french fries from here everyday! Staff were always pleasant and food was fresh and tasty. The Hotel salon was excellent too, we were in Dubai for my mum's graduation so we used the salon to get ready. They especially made the effort to make my daughter feel special and she was very happy with her 'curly' hair! The pool area on the 7th floor was great and accessible. The pools were clean and well maintained. My daughter was lucky enough to have the kids pool all to herself! The lifeguard was always present and attentive. Wi-fi connection in the hotel was brilliant no matter which floor we were on, it also stayed connected outside in the pool area. The hotel is situated quite close to the main attractions in Dubai. We visited Dubai Miracle Garden, Dubai Mall/Burj Khalifa and The Palm, these were all within 15mins drive from the hotel. Global Village and the airport were the furthest we travelled but only took 20-25 mins. The metro station is opposite the hotel which was handy but we did not use it. Mall of the Emirates is very close by and we often went there for lunch. Thank you to all the staff at Novotel, this was our first visit to Dubai and we will definitely be returning and staying with you again. I have no hesitation in recommending Novotel to future guests.

Dear Mrs. M., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team especially with Rajith and Clebhert. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Totally disappointed !

Customer review rating 4.3/5

Moustapha U. Business - 18/03/2020 Confirmed reviews ALL

Dear Sir/ Madam Hotel was nice two years ago. I do not know what happened and/or what changed in Hotel management, because except cleaning the room everything was VERY BAD in the HOTEL.

Great stay - hotel keeps showing improvements

Customer review rating 4.3/5

Collin J. Business - 18/03/2020 Confirmed reviews ALL

Great service and superb value for money

Dear Mr. J., Thank you for choosing stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and we hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Good Stay

Customer review rating 4.3/5

Charles T. Solo - 18/03/2020 Confirmed reviews ALL

Very nice stay, Rooms are decorated nicely and bed is comfortable. The staff members were very professional and extremely nice. Location is great. Literally everything was great and up to expectation.

Dear Mr. T., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Good service

Customer review rating 4.3/5

K. M. L. Business - 16/03/2020 Confirmed reviews ALL

Excellent conceirge services offered by Clebert (chief conceirge). Reception personnel from Kaxahstan and Ubekistan were good in making check in/out and requests so smooth and enjoyable.

Dear Mr. K., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Great Hotel

Customer review rating 4.3/5

Mark Business - 16/03/2020 Confirmed reviews ALL

Spend 11 nights as I do each month. They have a very good gym and a decent pool although not big enough for laps! The staff is very friendly especially Prakash who did a great job cleaning my room each day.

Dear Mr, K., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure having you with us. Thank you for taking the time to share your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

All Good!

Customer review rating 4.3/5

J. Business - 15/03/2020 Confirmed reviews ALL

Only bathrooms are very small apart from that everything is good and breakfast was excellent !!

Dear Mr. J., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Well located

Customer review rating 4.3/5

Bhagwan A. Couples - 15/03/2020 Confirmed reviews ALL

Efficient, clean, friendly

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

The hotel is in an ideal location and is within walking distance to a lot of restaurants and shopping.

Customer review rating 4.3/5

M J. Couples - 15/03/2020 Confirmed reviews ALL

My stay at the hotel was enjoyable and very relaxing. The staff was very accommodating and pleasant. I would recommend this hotel to my family and friends .

Dear Mrs. J., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Good stay

Customer review rating 4.3/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Room was so good and all your other services were appreciable. Keep it up

Dear Mr. M., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Very disappointing

Customer review rating 4.3/5

Dl Business - 14/03/2020 Confirmed reviews ALL

The junior suite is definitely not a suite - very very small bathroom. The room would require some refresh. Being at 41st floor could be great - but with a single very small window you feel more like in a cellar. Very high priced for what it is.

Beautiful Hotel.

Customer review rating 4.3/5

Feroze R. Friends - 14/03/2020 Confirmed reviews ALL

Beautiful hotel, kind and friendly staff, good location.

Dear Mr. R., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Schamne Hotel Manager

Great location and value

Customer review rating 4.3/5

Bashar Business - 14/03/2020 Confirmed reviews ALL

I always stay at this Novotel in Dubai. Its central location is excellent and they offer great value for your money.

Dear Mr. H., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad top hear we met your expectations. However, I am sorry to hear that the room that you originally booked was not available on time. Your feedback will be shared with the housekeeping team to look into the matter to further improve the efficiency of our services. Thank you again for sharing your experience and we hope to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

very well located, for Metro and Emirates Mall. Plus lots of small restaurents in the area.

Customer review rating 4.3/5

Anonymous Solo - 14/03/2020 Confirmed reviews ALL

As always the staff were excellent very smiley and polite.

Dear Mr. C., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager
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