Novotel Dubai Al Barsha

Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.3/5 842 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

  • DUBAI METRO:  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13 miles - Shuttle paying

  • By train

    SHARAF DG At 0km / 0 miles

GPS:25.112416, 55.188687

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  842 reviews

TripAdvisor Rating  4.5/5  3,110 reviews

prefect

Customer review rating 5.0/5

L. M. Business - Confirmed reviews ALL

nice house service, bishnu rijal.

Dear M., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Well located, nice staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Location is good. Staff in lobby is nice and serious Cleaning ok The rooms are old in style - the furnitures are worned. Bed is good. Shower was horrible - too short height for tall people. Breakfast was about ok. Worned area, noisy.

Dear Tina, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

The stay was good the food was horrible

Customer review rating 3.5/5

Mustafa H. Families - Confirmed reviews ALL

Very helpful and kind staff. The rooms were nice and house keeping was good. The food was terrible, some not cooked properly, some were old food served..

Dear Mustafa, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations in regards to the Food. We would certainly look into that and work on it. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Well located

Customer review rating 4.0/5

Freddy Business - Confirmed reviews ALL

Very pleasant and responsive staff Should have offered a discount on first part of stay

Dear Freddy, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly look into that (carpet cleaning and breakfast) and please tell us more about your concern about the discount on the first part of the stay as it's not clear and so we can work on it better. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Nice view

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had to call room service for toothbrush and slippers which was odd, also a fridge with drinks and snacks could be nice. The view of the bar and the pool was astonishing and the breakfast service was really good.

Dear Ali, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. we apologise in regards to your concern on asking for the slippers and toothbrush, we will defiantly work on that. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

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