Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.1/5 1,667 reviews

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Novotel Dubai Al Barsha - Image 4

Description

Hotel extras

  • Walking distance to InsuranceMarket Metro Station with easy connectivity across Dubai

  • Minutes from Mall of the Emirates, Sheikh Zayed Road, and key business districts

  • Family‑friendly facilities including Kids Club, outdoor pool, gym, and spa

  • 11 modern meeting rooms ideal for corporate meetings, trainings, and events

Our accommodation(s)

Book this hotel
Room 1

Designed for shared stays, this 29 sqm room features twin beds, city views, complimentary Wi-Fi, and modern comforts, offering a relaxing retreat close to Dubai's key business and leisure destinations.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
  • Most of the accommodation: Corner Room

Thoughtfully designed for accessibility and comfort, this 29 sqm room features a queen-size bed, accessible facilities, complimentary Wi-Fi, and modern amenities for a seamless Dubai stay.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Upgrade your stay in a stylish Executive Room featuring a queen-size bed, premium amenities, complimentary Wi-Fi, and city views. Ideal for business travellers seeking extra comfort and convenience.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Combining comfort and functionality, this Executive Room features twin beds, premium amenities, complimentary Wi-Fi, and city views, making it ideal for both business and leisure stays.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Junior Suite

Enjoy extra space and flexibility in a contemporary suite with a separate living area, complimentary Wi-Fi, and modern amenities. Ideal for extended stays and guests seeking added comfort.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

One-Bedroom Suite

Feel at home in a spacious suite featuring a separate bedroom and living room, contemporary furnishings, and modern amenities. Ideal for families, extended stays, and added privacy.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Two-Bedroom Suite

Perfect for families and groups, this spacious suite offers two bedrooms, generous living areas, and modern amenities, providing the comfort and convenience of a home away from home.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
6
Area
From 135 m² / 1453 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Three-Bedroom Suite

Designed for larger families and extended stays, this expansive suite features three bedrooms, spacious living areas, and contemporary amenities for a comfortable Dubai stay.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
8
Area
From 220 m² / 2368 sq ft

Bedding

Queen size bed(s) x2

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Dubai Al Barsha

Novotel Dubai Al Barsha, Opposite InsuranceMarket Metro Station, Sheikh Zayed Road, Barsha 1, DUBAI, UAE, 450011
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DXB Additional charge
  • DUBAI INTERNATIONAL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 465 rooms
  • 7 rooms for people with reduced mobility
  • 100 family rooms
  • 100 connecting rooms
  • 60 non-smoking rooms
  • 41 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Korean
  • Russian
  • Thai
  • Turkish
  • Chinese Mandarin

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Board games available

Well-being

Novotel pool

  • Outside
  • On site

In Balance by Novotel

  • On site
  • Hammam Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Sports and leisure

Wind surfing facilities Additional charge

  • Nearby

Water-skiing Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Football Additional charge

  • Nearby

Basketball court Additional charge

  • Nearby

Volleyball Additional charge

  • Nearby

Bodybuilding equipment/Gym

  • On site

Jogging track

  • Nearby

Golf Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Gym

  • On site

Table tennis Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 236 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 7.8 ft

Services & equipment

  • Stairs
  • Valet parking
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

A beautiful café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Flying Elephant

Discover a world where theatre, mystery, and mixology blend seamlessly. draws inspiration from Bombay's hidden speakeasies the legendary 'aunty bars' where every drink was served with a story, and every moment carried an air of intrigue.

Bar Type
BAR
Capacity
90
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Discover a world where theatre, mystery, and mixology blend seamlessly. draws inspiration from Bombay's hidden speakeasies the legendary 'aunty bars' where every drink was served with a story, and every moment carried an air of intrigue.

Start your day your way with four breakfast options: an international buffet at 365 Restaurant, early morning snacks at Café Java a quick coffee and croissant, or breakfast in your room.

Perfect for both leisure and relaxation, our outdoor swimming pool offers a refreshing retreat where guests can swim, unwind, and enjoy the Dubai sunshine.

A well-designed fitness centre with advanced TechnoGym equipment for any workout levels and a team of professional trainers.

The spa provides state of the art wellness facilities. It offers a variety of enriching and rejuvenating treatments in its 7 rooms.

Book

Host your wedding or special celebration at Novotel Dubai Al Barsha. With flexible event spaces, customised catering, and expert event planning, we provide the perfect venue for memorable ceremonies and receptions in Dubai.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,667 reviews

Customer review rating 5.0/5

Kevin H. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind and thoughtful review of your recent stay at Novotel Dubai Al Barsha. We are delighted to hear that you enjoyed your return visit and that our team made such a positive impression on you once again. We appreciate your continued patronage and your willingness to share your feedback, as it motivates our team to maintain high standards. It is always a pleasure to host returning guests, and we look forward to welcoming you back in the future. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.0/5

Syed S. A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and appreciate the opportunity to improve our service. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.5/5

Paul W. E. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the room carpet; your insights are valuable to us. Additionally, early check-in fees are part of our policy to maintain a seamless experience for all guests. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.0/5

Stuart G. P. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our location and staff. I appreciate your feedback about the pool area being shaded; we strive to provide a comfortable environment for all our guests. Your insights are invaluable as we continue to enhance our offerings. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 1.0/5

Natalie D. G. F. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind and thoughtful review of your recent stay at Novotel Dubai Al Barsha. We are delighted to hear that you enjoyed your return visit and that our team made such a positive impression on you once again. We appreciate your continued patronage and your willingness to share your feedback, as it motivates our team to maintain high standards. It is always a pleasure to host returning guests, and we look forward to welcoming you back in the future. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.0/5

Syed S. A. Families - Confirmed reviews ALL

It was great but breakfast was a disappointment. We stayed for 10+ days and every single day same and no change. Only Indian counter used to change and that tasted very ordinary. Dosa was dry and pale and without taste

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and appreciate the opportunity to improve our service. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.5/5

Paul W. E. Couples - Confirmed reviews ALL

I had emailed days before my arrival that I would arrive earlier than the usual check in time. I was disappointed to have to pay a further 105 Dhs.

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the room carpet; your insights are valuable to us. Additionally, early check-in fees are part of our policy to maintain a seamless experience for all guests. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.0/5

Stuart G. P. Solo - Confirmed reviews ALL

Nice hotel and great staff. If you are after some Sun, then the pool is in the shade most of the time, which was the negative

Dear Guest, Thank you for your kind words regarding our location and staff. I appreciate your feedback about the pool area being shaded; we strive to provide a comfortable environment for all our guests. Your insights are invaluable as we continue to enhance our offerings. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 1.0/5

Natalie D. G. F. Couples - Confirmed reviews ALL

I stayed at Novotel Al Barsha during my visit to Dubai. The room was okay, and since I had a busy schedule, I mostly used it to crash at night. However, despite the limited time I spent in the room, there were several issues during my stay that were disappointing and, in some cases, quite concerning. Day 1- Housekeeping Oversight: One day after check-in, I noticed that the housekeeping attendant had left something under the table and forgotten to remove it after cleaning the room (pillow case). While this may seem like a minor oversight, it was certainly not the best first impression. Day 2 – Extremely Poor Room Service: After an exhausting day, we requested some cutlery and crockery from room service. What followed was a frustrating 45-minute wait, despite multiple follow-ups with both room service and the front desk. Eventually, we gave up and ate directly from our takeaway containers. If providing cutlery and crockery was not possible, the least the team could have done was communicate that clearly. A simple, honest response saying NO would have been far better than leaving guests waiting indefinitely with no resolution. Day 4 – A Serious Hygiene Concern: This was by far the worst experience of our stay. After returning to the room following another long and tiring day, we found a red cleaning cloth lying on the ironing board (being a hotelier myself, I know that the cloth is typically used for cleaning toilets and other highly contaminated areas) Finding it in the room was absolutely disgusting and raised serious concerns about the hotel’s housekeeping and hygiene standards. It immediately made me question how thoroughly the room was being cleaned and whether other items, including the glasses and cups we had been using, were being handled hygienically. The cloth was also lying in close proximity to these items, which made the situation even more concerning. We informed the team, a photograph was taken, and the cloth was removed. And that was it. There was no meaningful follow-up or reassurance regarding the hygiene concerns we had raised. We were just told that it was done by the attendant from the previous shift. Additional Maintenance Issues: The problems did not end there. The shower tap was broken and would literally come off into our hands. On top of that, the bathroom drain was in a disgusting condition, with water coming back up through it while we were showering. These are basic maintenance and hygiene issues that should not be occurring at a hotel of this standard. Apart from this, the foot of the dustbin in the washroom was broken and there’s a part which is rusty, as soon as someone puts their leg there and presses on it to throw trash into it, there are high chances that they can be cut by the rusty rod popping out. A Small Positive: The one person who genuinely stood out was Amir at the concierge desk. He was helpful and deserves appreciation for his efforts. Unfortunately, I cannot say the same about the overall experience. Final Thoughts: I understand that no hotel stay is always going to be perfect, but cleanliness, basic maintenance, and responsive service are non-negotiable, especially for a hotel carrying the Novotel/Accor name. From housekeeping oversights and poor communication to serious hygiene concerns and faulty bathroom fixtures, this stay fell short of expectations in several ways. I have pictures of the same and could share if required. All I can say is: Do better, Novotel Al Barsha. Guests deserve better than this.

Customer review rating 4.5/5

Amer M. S. A. Couples - Confirmed reviews ALL

The rooms are clean, equipped with all necessities but the TV is very small and in an uncomfortable position

Dear Valued Guest, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our rooms clean and comfortable. We appreciate your comments about the TV size and positioning, and will consider this in our ongoing efforts to enhance our guest experience. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 3.5/5

Krishtal M. Business - Confirmed reviews ALL

Servise is amazing, staff is super helpful Great location, you can each easy to any part of the city from there. however feel some difference with my previous visits: no valet parking for guests, parking is one line only and complicated, also food in restaurant 365 use to be more variable.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our prime location and the helpfulness of our staff. However, we acknowledge your concerns regarding the valet parking and the variety of options in our restaurant. Your comments are valuable to us, and we will consider them as we strive to enhance our guest experience. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 5.0/5

Trishna S. Couples - Confirmed reviews ALL

We had a wonderful stay at Novotel Dubai Al Barsha. The upgrade to an Executive Room on the 24th floor was a lovely surprise. What made the stay particularly special was the thoughtful handwritten welcome note and delicious treats, waiting in our room. Such a lovely personal touch! The room was comfortable, breakfast was enjoyable, and the overall experience was excellent value for money. Thank you to the team for making our little staycation so memorable. We would happily return!

Customer review rating 4.0/5

Muhammad G. Solo - Confirmed reviews ALL

During the arrival and front desk experience, the check-in was handled by Varun, who displayed a warm and welcoming demeanor despite encountering technical difficulty processing a point redemption via ACDC; however, the registration process was efficiently digitized using an e-registration card, though a comprehensive explanation of hotel facilities was omitted and interaction with Abraj lacked warmth, conveying a dismissive face during guest inquiries. In-room experience reflected high standards of housekeeping with a impeccably clean guest room, and while a proactive courtesy call was received, guest request execution required follow-up as two calls were necessary to receive slippers. Service at Cafe Java stood out exceptionally well, where staff demonstrated strong product knowledge when redeeming the welcome drink voucher and delivered a remarkably well-crafted Piña Colada.

Customer review rating 0.5/5

Yousuf A. S. Families - Confirmed reviews ALL

first from reception, they are not welcoming and her smell not good like didn't took shower since one month. room uncleaned, no towels , no personal toiletries. smell inside room not good, AC not working properly. no valid parking. select two rooms at same floor as confirmed by central call, but they give me at two different floor.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced. Your comments about our reception staff and the overall condition of the room are concerning, and I appreciate you bringing these matters to our attention. We strive to provide all our guests with a pleasant experience, and I assure you that your feedback will be reviewed thoroughly. Best regards, Anara Sagyndykova Novotel Dubai A. Barsha

Customer review rating 4.0/5

Andre S. Business - Confirmed reviews ALL

The room was dirty. The carpets were extremely dirty. The Housekeeping Manager, Mr Bindu, was extremely helpful, and he personally with his team came to clean the carpets. That service convinced me to stay another week.

Dear Valued Guest, Thank you for your feedback. We appreciate your commendation of our Housekeeping Manager and his team. Your concerns regarding cleanliness have been noted, and we continuously strive to enhance our guest experience. We are pleased to hear that you chose to extend your stay. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 5.0/5

Kinsey H. J. Families - Confirmed reviews ALL

Lovely stay staff very helpful and good breakfast

Dear Valued Guest, Thank you for your kind remarks regarding the location, staff, and breakfast at our hotel. We are pleased to hear that you had a lovely stay and appreciated our service. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 3.0/5

Karen M. A. Families - Confirmed reviews ALL

I recently stayed at the Novotel with my two young children and overall had a pleasant stay. The hotel is in a great location, making it easy to get around and explore the area. One of the highlights was the swimming pool, which was clean, well maintained, and enjoyable for both adults and children. The staff were generally friendly and helpful throughout our stay. In particular, the housekeeping team was very efficient and ensured our room was well looked after. Our room was spacious and provided plenty of space for a family, which we appreciated. Although some aspects of the room felt a little dated, and the bathroom was quite compact, these were areas that could benefit from some refurbishment to better match the standard of the hotel's other facilities. Overall, the hotel offers a good location, enjoyable amenities, and welcoming service. With some updates to the rooms, it could provide an even better guest experience.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Dubai Al Barsha. We are pleased to hear that you enjoyed our prime location and the family-friendly amenities, especially the swimming pool. It is wonderful to know that our housekeeping team contributed positively to your experience. We appreciate your constructive remarks about the room's condition and the bathroom's compactness. Your insights regarding potential improvements are invaluable as we continuously strive to enhance our guests' experiences. Rest assured, we will take your comments into consideration as we evaluate our facilities. Thank you once again for your feedback. We hope to welcome you and your family back in the future for an even better stay. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 4.0/5

Alexey P. Couples - Confirmed reviews ALL

The stay was good except one point. Especially would like to highlight great concierge team with luggage assistance.

Dear Valued Guest, Thank you for your positive feedback regarding your comfortable stay and the exceptional service provided by our concierge team. We are delighted to hear that you appreciated their assistance with your luggage. Your comments are valuable to us. Best Regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 2.5/5

Jerome S. Business - Confirmed reviews ALL

No luggage rack

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the luggage rack, and I will ensure that your observations are noted for future improvements to our amenities. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 3.0/5

Maame E. K. P. Families - Confirmed reviews ALL

The staff was polite and very serviceable. Fresh and hot breakfast each time. However, my room was very stuffy and old despite the fact that they always have the rooms cleaned. The carpet was very old and dirty, my closet and cabinets were old and rotten and gave off a very bad odor. The towels were discolored and old. Novotel Al Barsha, if only you can change your bed linens, towels, carpets and renovate your rooms, you’ll be more outstanding. Your services will be golden! Even though your breakfast was always fresh, adding and substituting varieties will help rather than same meals each morning. I give you an OK just because of the above reasons. Last 2years my sister and her family stayed in this same hotel and this year it was same with me and entire family including her, but the same poor amenities were provided. We won’t be staying in this hotel next time in Dubai, unless you improve your facilities/amenities. Aside these your other services are good.

Dear Valued Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. We value your comments and remain committed to maintaining the highest standards of service. We sincerely hope you will reconsider your choice of accommodations in the future, as we are committed to making your next stay a more satisfying one. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 2.0/5

Hussam I. Business - Confirmed reviews ALL

Rooms quality under the level, Carpet extremely dirty Breakfast buffet very poor

Dear Valued Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. We value your comments and remain committed to maintaining the highest standards of service. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 0.5/5

Ahmed M. Couples - Confirmed reviews ALL

This hotel has always been my comfort hotel, a place I love returning to because of the amazing service and wonderful experiences I have consistently received. Unfortunately, this stay was by far the worst hotel experience I have ever had. The fire alarm went off approximately six times throughout the night, making it almost impossible for me to get any sleep. Every time I finally managed to fall asleep, I was abruptly woken up by the extremely loud and frightening alarm sound and flashing lights. It was an incredibly unpleasant and exhausting experience, leaving me with little to no rest throughout the night. What makes this experience even more disappointing is that I have always considered this hotel a place where I can relax, feel comfortable, and enjoy a peaceful stay. This time, however, was the complete opposite of what I have come to expect from a hotel I genuinely love. I sincerely hope the management takes this matter seriously, as a comfortable and safe environment is the very least a guest should expect. I am truly disappointed that a hotel I have always held in such high regard has left me with such a negative experience.

Dear Valued Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. Please be assured that your feedback will be taken into consideration, as we aim to enhance our services and ensure that such incidents do not occur in the future. We value your patronage and hope to regain your trust during your next visit. Thank you once again for your feedback. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 2.5/5

Jerome S. C. Solo - Confirmed reviews ALL

I am writing to share my feedback following my recent stay in Executive Suite. Unfortunately, the overall experience was quite disappointing for a 4-star hotel at relatively high off-season rates in Dubai. Several significant issues affected our stay: - Both TV remote controls were malfunctioning, rendering the televisions completely unusable. - The air conditioning automatically shuts off when leaving the room, which caused a noticeable humidity smell after a prolonged absence. - A serious fire alarm issue triggered multiple times during the night from October 12 to 13 (at 3:00 AM, 5:00 AM, and again afterwards), severely disrupting our sleep. - Construction work started in a neighboring room at 9:00 AM. Considering this was an executive suite, the level of disturbance and comfort was well below expectations. I hope this was merely an exception to your usual standard of service.

Dear Valued Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. We value your comments as they guide us in enhancing our services. We hope you will consider giving us another opportunity to provide you with a stay that meets your expectations. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 5.0/5

Bans O. Friends - Confirmed reviews ALL

It was such an amazing experience. Check in was so smooth and didn’t have to wait for longer time and Mr. Tariq (receptionist) was so friendly and helpful.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you experienced a smooth check-in and found our team, especially Mr. Tariq, to be friendly and helpful. Your satisfaction is our priority. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Other web-users rate our hotel

  • 1,244 reviews 9.7/10 Location
  • 2,742 reviews 7.9/10 Room
  • 4,995 reviews 9.2/10 Service
  • 30 reviews 8.5/10 WiFi
  • 1,802 reviews 8.2/10 Cleanliness
  • 938 reviews 8.4/10 Breakfast
  • 218 reviews 9/10 Pool
  • 122 reviews 9.8/10 Wellness Area

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