Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.2/5 1,345 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Insurance Market Metro Station

Our accommodation(s)

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Hotel location

Novotel Dubai Al Barsha

Opposite InsuranceMarket Metro, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,345 reviews

TripAdvisor Rating  4.5/5  4,597 reviews

Superb experience

TripAdvisor rating 5.0/5

JO-ANNE L TripAdvisor review

I want to commend the security staff especially Ms. Jasmin for being accomodating and helpful. We have outstanding experience during our visit to the 365 restaurant The staff are all impressive in their customer handling. I would also want to say that I love the overall ambience and the painting in display is lovely. Definitely would comeback for a stay in your hotel to experience more of your good hospitality.

Awesome holiday experience!

TripAdvisor rating 5.0/5

clive g TripAdvisor review

The hotel and its amenities were great but it was the staff that really made a difference. Every member of staff were so helpful but the ones that stuck out were: Faith at reception who assisted in correcting our room booking when we arrived. She helped us when we needed help most. Rodney the lifeguard whose prompt action saved a child who fell in the pool. We had children in our group so it comforting to know they were protected. Trinity at the Pool Bar on the Mezzanine floor. What a lovely, helpful and professional young lady. To them all, keep on doing what you’re doing!

Customer review rating 5.0/5

Anas W. Friends - Confirmed reviews ALL

I would like to share my feedback regarding my stay at the hotel in Al Barsha, Dubai. The stay was very comfortable, thanks to the entire team for all the effort and excellent service they provided. Special thanks to the Night Manager, Omar, for making the stay smooth and for delivering everything as promised. I also truly appreciated the follow-up email during the stay, which showed great attention to guest satisfaction.

Dear Anas W., Thank you for your generous feedback regarding your recent stay at Novotel Dubai Al Barsha. We are delighted to hear that you found your experience comfortable and that our team's efforts, particularly those of our Night Manager, Omar, contributed to a smooth stay. Your recognition of the follow-up communication is also greatly appreciated, as guest satisfaction is a priority for us. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel Dubai Al Barsha

Customer review rating 1.5/5

Grzegorz W. R. Business - Confirmed reviews ALL

Good location, but room standard and cleannines low

Dear Grzegorz W. R., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location; however, we regret that the standards of your room did not meet your expectations. Your observations will be taken into account for future improvements. Best regards, Novotel Dubai Al Barsha

Customer review rating 0.5/5

Shyam K. Business - Confirmed reviews ALL

For bell boy we have to call 5 times at reception on check out. And to my surprise still he doesn't come. Receptionist saying many guest are there so wait. Even after 30 mins nobody comes and eventually i have to bring self 5 bags and 1 box down in lift and from lift to car. This is very big red flag after charging handsome amount for stay. Breakfast if you are very early you are lucky, if you go in peak hours stand for your turn in queue like 20 mins, no enough table. Server are staring and hurry in taking your plates even if you are not done. Many improvement to be done. Thanks

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Other web-users rate our hotel

  • 1,302 reviews 9.7/10 Location
  • 2,403 reviews 7.2/10 Room
  • 4,793 reviews 9.3/10 Service
  • 31 reviews 9/10 WiFi
  • 1,418 reviews 7.2/10 Cleanliness
  • 896 reviews 8.1/10 Breakfast
  • 610 reviews 6.2/10 Comfort
  • 110 reviews 9.7/10 Wellness Area

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