pillows were uncomfortable- Thin and insufficient.

Close to the metro station, food street as well.

Nice lobby, good room for me, very kind and welcoming staff.

The room has been upgraded to executive suit free of cost and offered by the receptionist without even asking for it. They provide a free access to the mini bar soft drinks and welcomed me with plate of sweets. All was great but breakfast and dinner was OK since no many choices. Hospitality are great and staff are friendly and supportive.

I got a free upgrade to my room. The receptionist had offered me an executive suit as while I was booking a normal room. The upgrade was offered and not requested which makes a big difference. I felt very special and this was because I am a Diamond All member. I has also been offered a welcome drink and a free access to the soft drinks in the room mini-bar with daily refilling. Welcoming pale of sweets has been delivered to my door step. The staff is very friendly and welcoming and the hospitality was outstanding.

It was fantastic, good rooms, clean & hygienic. Reception service was very good, house keeping & break fast was above average.

My recent stay at the Novotel Al Barsha was short but a delight. The personnel are always professional and courteous. Comfort and care are top priorities for this hotel.

Hotel is quite, rooms are clean and staff are professional.

Excellent Hotel. Personnel are courteous and professional. Food and Room Service are excellent. Gym has a nice assortment of equipment and the hours are convenient. Hotel is within walking distance of the Emirates Mall. Great Place to stay. Highly Recommend.

Awesome Fitness center good spa nice swimming pool Oversized apartment Fully equipped apartment Well located Easy chick in and out

Great location. Very close to Mall of the Emirates. Reasonably priced. Very nice breakfast. Staff were very nice. Gym was well equipped (although I never used it). Would strongly recommend this hotel if you are looking for a reasonably priced decent hotel.

Very good stay I enjoyed a lot

Well organized hotel, fairly clean. Same limited menu in all restaurants and room service. Pillows are uncomfortable and was not able to reduce the AC temperature, either freezing or Off. staff are very kind and always ready to help.

Sorry but this hotel becomes old and rooms need renovation. Also housekeeping service don’t pay attention to the details, every day something was missing in the room. I’ve been many times in this hotel before, honestly speaking I will look for something else in the future.

Superior room too small and carpet old and dirty. TV not working. Staff not particularly smiley but I guess it is common to the Hotel industry in the Middle East due to the poor level of training of the staff. No Voiturier. Breakfast extremely repetitive. Menu of the bar very poor (but food was ok). And why on earth would the hotel favor an outside restaurant instead of promoting it's own restaurant!? This was an enigma to me.... The gym was relatively good (but no water accessible!) but the coaches at the entrance a bit dry and rude.