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Rixos The Palm Hotel & Suites Hotel 5 stars

Customer review rating 4.5/5 3,706 reviews

ALLSAFE approved hotel

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Room 1

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Rixos The Palm Hotel & Suites
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+ 17 Services

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 3 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Services for children
  • Hard tennis court (nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • 2 Meeting room(s)
  • Self service business centre

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plog40
Palm Jumeirah
18652 Dubai, UAE
8808 dubai
united arab emirates

Tel: +97144575555

Fax: (+971)4/3686697

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 8.05km / 5 miles

GPS :25.12174, 55.15351

Our accommodation(s)

Majority of the 316 rooms and suites offer at least one balcony with a sea view, while many feature Dubai's iconic skyline as an additional backdrop. In additon to what you'd expect from a five star hotel in Dubai, the resort also provides excellent family accommodation. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and flooring, the rooms feature a wealth of comfort and convenience while the deep-soak tubs in each bathroom add a touch of luxury.

Deluxe Room

Accessible room
  • Max. number of persons: 3
  • Area: From 53 / 570 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

Deluxe Room, Sea View

Accessible room
  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Shoe polisher
  • Direct dial telephone(...)

Premium Room, Garden View

Accessible room
  • Max. number of persons: 4
  • Area: From 65 / 700 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Shoe polisher
  • Direct dial telephone

Premium Room, Sea View

Accessible room
  • Max. number of persons: 4
  • Area: From 65 / 700 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Coffee/tea making facilities
  • Shoe polisher
  • Direct dial telephone

Wellness Double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 55 / 592 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Coffee/tea making facilities
  • Shoe polisher
  • Direct dial telephone

Our restaurants and bars

A LA TURCA RESTAURANT

Type of cuisine: International

The resort's main restaurant A La Turca presents an open buffet concept that serves a variety of international cuisines including the authentic Turkish cuisine with delicacies such as grills, kebabs, and mezzes from Eastern Anatolia.

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  • Friday -
  • Saturday -
  • Sunday -

L OLIVO RISTORANTE

Type of cuisine: Italian

If you're looking for a romantic restaurant, then this elegant venue staffed by an award-winning team provides a delectable choice of traditional Italian and Mediterranean-inspired dishes.

AQUA & MORE RESTAURANT

Type of cuisine: Mediterranean

Set out along the pristine shoreline overlooking the Arabian Gulf and boasting mesmerizing views of Dubai's iconic skyline, Aqua & More restaurant serves a delectable fusion of mediterranean and oriental seafood dishes.

TORO LOCO STEAKHOUSE

Type of cuisine: Mexican

This popular steakhouse on Palm Jumeirah appeases your inner carnivore with a variety of Wagyu, Argentinian, US Angus and Canadian dry-aged beef grilled or prepared to perfection, sometimes even right at your table!

HIGHLIGHTS POOL BAR

Whether you choose to relax by the pool or soak up the stunning views of the sunset, Highlights Pool Bar offers a wide selection of innovative cocktails crafted by our imaginative bartenders to infuse your break with a touch of adventure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

I CHILL BEACH LOUNGE

Enjoy the views of Dubai's shimmering skyline right from our pristine beach as you savour luscious sundowners while catching up on the day's trending news with friends.

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  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

NARGILE LOUNGE

Relax in the tranquil ambience and private cabanas of Nargile Lounge, delighting in the sweet pleasures of exotic shisha as well as a wide selection of specially-blended organic teas and signature beverages.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 210

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Rixos The Palm Hotel & Suites

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,706 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,991 reviews

Customer review rating 4.5/5

Anonymous Families - 13/06/2021 Confirmed reviews ALL

Very nice

Dear Mr. Elrich A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

No words to describe the excellent level of service. Would love to visit again.

Customer review rating 5.0/5

Mandanjal Families - 12/06/2021 Confirmed reviews ALL

No words to describe the excellent level of service. Would love to visit again.

Dear Anjali M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Everything perfect

Customer review rating 5.0/5

Olga Business - 11/06/2021 Confirmed reviews ALL

I felt like home, very cosy and beautiful, friendly staff!!!

Dear Ms. Olga R., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

amazing holiday

Customer review rating 5.0/5

Vladka Couples - 11/06/2021 Confirmed reviews ALL

I highly recommend a holiday at this hotel. This hotel and service is really incredible and amazing.

Dear Ms. Vladimira B., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Well organized and helpful staff

Customer review rating 4.5/5

Ayesha A. Couples - 07/06/2021 Confirmed reviews ALL

I like the hotel and the facilities that provided for us. The staff were friendly and helpful. The food was delicious.

Dear Ms. Ayesha A., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing Stay

Customer review rating 5.0/5

Deema Families - 07/06/2021 Confirmed reviews ALL

Very kid friendly, impeccable cleanliness, delicious food, amazing service and friendly staff.

Dear Ms. Deema K., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great feedback on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

The Rixos Experience

Customer review rating 4.5/5

Alexey I. Couples - 07/06/2021 Confirmed reviews ALL

Awesome experience ☺️ Though there were a couple of... setbacks, overall the stay was magnificent. First, I'd like to thank all the awesome hotel staff for being resourceful and very helpful. They always listened to even tiniest of requests and quickly responded to problems we were having. We stayed in the Premium room with sea view, and as per our request, we were given the room on the highest floor available, thanks to the kindest staff members. We arrived late, almost at midnight, but still were warmly greeted and swiftly placed in our room. The food is awesome, with wide selection of options for any taste. I am very picky with food, and my s.o. is vegan, but we've found ourselves satisfied and pleased with the food every single day. I managed to even pick a whole different breakfast without repeats every day for 7 days straight! The thing to note, however, is that it's better to give very specific instructions when ordering food that is cooked in-place (like steak or pasta). Partner restaurants at Rixos deserve their own spotlight. You get 3 reservations per week, which you can spend on any of the 3 partnering restaurants located at the territory of the hotel. Each has some paid items in the menu, but it's mostly all-included already. We've tried all 3 and were blown away by the quality of food and service every time. The Toro Loco steakhouse even had vegan options too! And each time we managed to eat for free, as most of the menu is in the all-inclusive package. Hotel territory is not small, but not huge also. It's nice and the views are beautiful. Pools are okay though, with some of them not being cleaned from tree debree often enough. Awesome thing to note is that there are free drinks and snacks to order at the beach and near each pool. Parking and laundry is not free and not cheap either, with laundry averaging at 100 aed per wash (cost depends on amount and type of clothes you give). The quality is excellent, clothes are always returned soft, dry and fresh. However, the laundry people will not clean any stains from your clothes without a specific approval from you, so this needs to be kept in mind: specifically ask them to clean stains, this requires a written permission. The room is awesome with a free mini-bar and every day cleaning, steady supply of towels and bathroom appliances. Overall, I'd say, money well spent, 100% would book again.

Dear Mr. Alexey I., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that in some mentioned points you did not meet your expectations which we will definitely take in our consideration.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.
Customer review rating 5.0/5

Darko Families - 06/06/2021 Confirmed reviews ALL

Everything was perfect, all inclusive concept perfect, with many places to take water, drink, coffe, cakes. The staff in the hotel, at the beach, in the restaurants very nice

Dear Mr.Darko B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing stay

Customer review rating 5.0/5

Fouad H. Families - 06/06/2021 Confirmed reviews ALL

The stay was great however the ac was very cold in the room and we tried to low it down but it was still cold. Food variety is great .. pool temperature is amazing and kids clubs my kids loved it..

Dear Mr. Fouad H., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that you faced difficulty with air-conditioned controlling, which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Best rixos uae

Customer review rating 5.0/5

Lolita C. Families - 05/06/2021 Confirmed reviews ALL

I have been in rixos Abu Dhabi. Ras al khaima and dubai and this so far has been the best in terms of food and service, Rixos ras al. Khaima has more entertainment, we were well serviced all the time with prompt answers, food it is not gourmet food but it is better than any buffet food in a all inclusive hotel. What they can improve? For me the bar outside in the heat and not allowing guest to have their drinks inside in the air condition it is INSANE, ahh they said no we are following regulations due to covid but why you can drink inside if you pay?? Completely nonsense excuse, after 11 pm which is very late you can have drinks in a restaurant but only when the restaurant is completely empty. Food in the swimming pool is not allowed, to eat you have to go wet to an air conditioner room with kids another nonsense policy, drinks inside the swimming pool are not allowed Food in the hotel is until 1030 and there is a gap from 4.45 pm if I am not mistaken until 530 that is not food anywhere Drinks at the swimming pool bar were excellent too And a big applause to navin the server at the beach side and also ahsan. Navin was very very good with always a good mood Other thing we went to the kids club area beach and not alcoholic drinks are served there But anyway we spent a beautiful stay, we wished we could stay longer

Dear Ms. Yazmarys M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that you did not met your expectations with some mentioned points which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope we will have another opportunity to serve you even better. Sincerely, Hotel management.

Wonderful resort

Customer review rating 4.5/5

Abdullah A. Families - 05/06/2021 Confirmed reviews ALL

My family enjoy the stay it is good servece

Dear Mr. Jana A., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

best hetel 4 ever

Customer review rating 5.0/5

Mr.saleh A. Families - 05/06/2021 Confirmed reviews ALL

thanks mr.murat beek for evry thing doing 4 me and my sun realy am so happy staying with rixos group

Dear Mr. Saleh a., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Good

Customer review rating 5.0/5

Faisal Families - 27/05/2021 Confirmed reviews ALL

Amazing

Dear Mr. Faisal A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

The best hotel in dubai

Customer review rating 5.0/5

Jamilah K. Families - 27/05/2021 Confirmed reviews ALL

Me and my family stayed here for a week, the staff were amazing, the service was 10/10, the food the atmosphere was perfect. I loved every second of my stay. I have stayed in a lot of hotels in dubai that are known to be 7 star, however rixos tops all of them. Love this hotel definitely recommend for family

Dear Mr. Adheel H., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly invite you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Good stay

Customer review rating 4.0/5

Ikbal C. Solo - 25/05/2021 Confirmed reviews ALL

Good stay, kind and professional stuff

Dear Mr. Ikbal C., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.
Customer review rating 2.0/5

Colette S. Families - 22/05/2021 Confirmed reviews ALL

I felt the hotel was lacking in terms of cleanliness in particular lunchtime in the bigger restaurant. The rooms although big was not family friendly - the toilet could be accessed from two doors, one of which could not be locked - lights were a nightmare trying to figure out which was which!

Dear Mrs. F., Warm greeting from Rixos The Palm Dubai. Thank you for taking the time to tell us about your experience at the Rixos The Palm Hotel & Suites. I am sorry to understand that your experience at the main restaurant and in the room did not meet your expectations. Please allow me to express my sincerest apologies. Thank you very much for your positive words about the team members. Your valuable feedback is very important to us and it has been shared with respective department heads. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. I will be happy to personally take care of the arrangements should you plan your next stay with us. Sincerely, Birles Bizhkenov Front Office Manager +971 56… Bi…

Great

Customer review rating 4.5/5

Saif A. Families - 22/05/2021 Confirmed reviews ALL

All it was great and nice just the pool bar service slowly

Dear Mr. Saif A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that service at the pool bar did not meet your expectations , which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing Staff and Location

Customer review rating 5.0/5

C. M. Couples - 20/05/2021 Confirmed reviews ALL

My wife and i spent 3 nights celebrating our 27th wedding anniversary. Everything was perfect from being given an amazing room with a wonderful view of the Palm Jumeirah through to every single member of staff going above and beyond to make our stay special. Food was of an extremely high standard and we also tried the Italian and Steak restaurants along with the main buffet restaurant. We had an amazing time and cannot recommend the Rixos Palm Jumeirah highly enough. We have to pay special recognition to our server at the main pool, his name is Cappuccino and he was simply amazing, extremely attentive and always very happy. He is an absolute credit to your hotel and he should be highly commended for delivering exceptional service.

Dear Mr. Campbell M., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Fantastic stay! Food and service stole the show

Customer review rating 5.0/5

Ciara Couples - 19/05/2021 Confirmed reviews ALL

One night all inclusive - we were a bit wary that we only had access to the all day dining restaurant as part of the package - we had nothing to worry about ! The food was absolutely beautiful and choice second to none! Service was prompt professional and always with a smile !

Dear Ms. Ciara M., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Nice!

TripAdvisor rating 4.0/5

MichelleSS85 20/04/2021 TripAdvisor review

Hotel is located on a beautiful beach. Service is wonderful...food fantastic! There can be some improvements made to the rooms, but overall it is a wonderful hotel and I would definitely recommend staying there!

Dear MichelleSS85, Thank you for choosing Rixos The Palm Dubai Hotel& Suites and for your review. It is a big pleasure for our team to receive your comment about our service. We will take to consideration your comment about rooms in the hotel The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

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