Rixos The Palm Hotel & Suites

Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.6/5 2,059 reviews

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Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

ALLSAFE approved hotel

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plog40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

Telephone +971 4 457 5555

Fax +971 4 368 6697
  • By plane

    DUBAI INTERNATIONAL At 8.05km / 5 miles

GPS:25.12174, 55.15351

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Majority of the 316 rooms and suites offer at least one balcony with a sea view, while many feature Dubai's iconic skyline as an additional backdrop. In additon to what you'd expect from a five star hotel in Dubai, the resort also provides excellent family accommodation. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and flooring, the rooms feature a wealth of comfort and convenience while the deep-soak tubs in each bathroom add a touch of luxury.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,059 reviews

TripAdvisor Rating  5.0/5  8,039 reviews

Brilliant all inclusive hotel

Customer review rating 4.5/5

Carol Couples - Confirmed reviews ALL

Restaurants- excellent food & service however the steakhouse had very noisy background music Facilities - outdoor is excellent for during the day outdoors Evening - there is nowhere where you can have an alcoholic drink indoors , as it was very hot we would have preferred to be inside in air conditioning. Room was lovely - upgraded to a premium room , was surprised to only have sachets of Nescafé with sachets of Coffee Mate to make a drink of coffee. Would have expected maybe pods / sachets of milk or to be honest if classed as 5* would have expected a coffee machine eg. Nespresso All staff were excellent, Jared is a great asset making everyone smile while finding out their views

Dear Carol B., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing with us your comments regarding the staff hospitality and coffee machines inside the room. We will definitely put this point under consideration and we will do our best to improve the service and its quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent stay at Rico’s the Palm

Customer review rating 5.0/5

Jenny Families - Confirmed reviews ALL

From the moment we arrived to when we left everything was amazing, from the cleanliness of all the facilities, the amazing food at all the restaurants and most of all the wonderful staff. Always had a smile on their faces and were extremely friendly. We loved our stay and will be back in the future.

Dear Jennifer M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good stay

Customer review rating 4.0/5

Christopher Families - Confirmed reviews ALL

We had to rooms in the old building. Cleaning was oki, finish in bathroom and balconys are not so good. New buffet restaurant was verry good. Not happy with service from chefs in main buffet restaurant. Did not answer or speak english.. compered with other hotels on the palm, we got a lot from our stay. Strange that there is no bar inside a big hotel

Dear Ove S., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing with us your comments regarding your stay. We are planning to open indoor bar to meet guest's satisfaction. We are truly sorry to hear that you faced issues with language in the restaurant. We will improve our service and its quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

All very good, staff, services, location and restaurants

Customer review rating 4.0/5

Omar A. Couples - Confirmed reviews ALL

Everything was perfect but unfortunately, AC was not good at all

Dear Omar A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing with us your comments about your stay. We are truly sorry to hear that you faced the issue about the a/c. We will improve our service and its quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Amazing experience

Customer review rating 5.0/5

Emily Couples - Confirmed reviews ALL

Loved every minute of our stay - lohcan who welcomed us into the hotel was brilliant throughout and made us feel so welcome

Dear Emily S., Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleague Lahcen from Guest relations who made your stay even more memorable. We will be happy to see you again at Rixos The palm Dubai Hotel & Suites! Have a beautiful day, Guest Relations Department

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