Rixos The Palm Hotel & Suites - Ultra All Inclusive 5 stars

Dear Mrs. B., Thank you very much for taking the time to share your wonderful feedback following your stay at Rixos The Palm Hotel & Suites. We are delighted to hear that you had such a fantastic experience and that you found the hotel immaculate and our facilities and dining options enjoyable. It is particularly rewarding to know that our team played such an important role in making your stay even more special. We are especially grateful for your kind words about Waseem from the adults’ pool. We will certainly share your recognition with him, as we know it will mean a great deal to him and the entire team. Thank you also for highlighting your experiences at our buffet restaurant, Toro Loco and Bar 1. Your recommendation means a lot to us. We truly appreciate your generous recommendation and your perfect overall rating. We hope to have the pleasure of welcoming you back to Rixos The Palm for another memorable stay. Warm regards, Anastasiia Guest Relations Manager Rixos The Palm Hotel & Suites

Dear Mr. G., Thank you very much for taking the time to share your wonderful feedback following your family stay at Rixos The Palm Hotel & Suites. We are delighted to hear that you had such a fantastic experience and that you were impressed by the high standards of cleanliness, our facilities, dining experiences and, most importantly, the service provided by our team. We are especially grateful for your kind words about Khan from Breeze Bar. We will certainly share your recognition with him, as we know it will be a great motivation for him and the entire team. It is equally wonderful to hear that you found all of our colleagues friendly and attentive throughout your stay. We also appreciate your positive comments regarding our sustainability initiatives and the efforts made across the resort to reduce single-use plastics and promote responsible practices. Thank you once again for your perfect rating and generous recommendation. We truly appreciate your trust and hope to have the pleasure of welcoming you and your family back to Rixos The Palm for another exceptional stay. Warm regards, Anastasiia Guest Relations Manager Rixos The Palm Hotel & Suites

Dear Ms. E., Thank you very much for taking the time to share such a wonderful and detailed review of your stay at Rixos The Palm Hotel & Suites. We are delighted to hear that your stay was superb from start to finish and that our team made your experience so special. It is particularly rewarding to know that you received such attentive and personalised service across the resort, from Housekeeping and the pool team to our bars, beach team, Patisserie Istanbul and Excursion team. We are especially grateful for your kind recognition of our Housekeeping colleague on the 4th floor, who looked after Room 1429, as well as the team members at the evening outdoor bar and around the pool. We will certainly share your lovely comments with the relevant teams. Knowing that our colleagues remembered your preferences and went the extra mile to make you feel comfortable is a wonderful compliment. We are also pleased to hear that you enjoyed our restaurants and the overall dining experience. At the same time, we sincerely apologise for the disappointment regarding Olabi Jewellers on your departure day. We understand how frustrating it must have been, especially with your airport transfer scheduled shortly afterwards. We appreciate you bringing this to our attention and will share your feedback with the relevant team. Thank you once again for your perfect rating, your kind words and your loyalty as an ALL Accor member. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to Rixos The Palm for another superb stay. Warm regards, Anastasiia Guest Relations Manager Rixos The Palm Hotel & Suites

Mr. David M., Thank you very much for taking the time to share such a detailed and wonderful review following your stay at Rixos The Palm. We are delighted to hear that you enjoyed our beautiful location, well-presented resort, smooth check-in, and the comfort and facilities provided in your room. It is especially pleasing to know that the daily replenishment of your in-room amenities and the efficient service throughout the hotel contributed to a comfortable stay. We are also thrilled that you enjoyed the outstanding food across the restaurants you visited, as well as the attentive poolside service, refreshing drinks, frozen hand towels, and the quality offerings at our swim-up bar. Your recognition of our entire team is truly appreciated. We are particularly pleased that you found our colleagues friendly, attentive, and always ready to assist throughout the resort. We will certainly share your kind feedback with the team. Thank you once again for your 100/100 rating and your 10/10 recommendation. We are delighted that you had such a great experience and look forward to welcoming you back to Rixos The Palm for another outstanding stay. Warm regards, Anastasiia Guest Relations Manager Rixos The Palm Hotel & Suites

Dear Mr. L., Thank you very much for your wonderful feedback and for awarding us a perfect 10/10! We are delighted to hear that your first Rixos experience exceeded your expectations and that you consider Rixos The Palm one of the best hotels you have stayed at. It is particularly special to know that you chose to celebrate your wife’s 60th birthday with us and that our team helped make this milestone occasion memorable. Your kind comment that there were “too many” team members to mention is truly appreciated. We will share your wonderful feedback with the entire team, as it is a fantastic recognition of their collective efforts. We are also pleased to see your excellent ratings across our dining, bars, pool, entertainment, kids’ services, concierge, and other facilities, as well as your positive feedback as an ALL Accor member. We appreciate your constructive comment regarding the Wi-Fi connection speed and will share this with the relevant team for further review. Thank you once again for choosing Rixos The Palm for such a special family celebration. We hope to have the pleasure of welcoming you and your family back very soon for another outstanding stay. Warm regards, Anastasiia Guest Relations Manager