Rixos The Palm Hotel & Suites 5 stars

We went for 4 nights 5 days and can honestly say the holiday was absolutely amazing from the start to finish. The food, staff and cleanliness of the room was outstanding. We went for my sisters 50th birthday and it didn’t disappoint, She was given wine in ice bucket and a cake on arrival brought up to our room and he even sang happy birthday to her. We also received another cake when we had a meal in the hotel restaurant which was lovely. The food and drinks were superb, i would definitely go all inclusive again. I couldn’t fault anything at this hotel and will hopefully return in the not to distant future. Amazing, thank you!!

Gorgeous hotel!!! We really enjoyed ourselves! Rested with my husband and children, they really liked the kids club. The staff is friendly and polite. The territory and rooms are very beautiful, we received a lot of positive emotions. I recommend it to everyone who travels to the United Arab Emirates, especially with children) We will definitely come again!

I struggle to put into words how utterly outstanding this Hotel is. Unless you have been there and visited you will not have been to a hotel as amazing as this. From arrival out suitcases were taken from us by the team, we arrived at 9am and was taken down to breakfast. Early arrivals can get changed in the spa facilities which have showers you can use. Reception will call you when your room is ready. The rooms are incredible. We stayed in a sea view room, all amenities were L'Occtaine (shampoo, conditioner, body wash and lotion). All rooms also come with a full amenity kit and a mini bar with soft drinks, beer, chocolate and crisps which is free of change and re stocked every day. Food and drinks were incredible with themed nights, all food was fresh, Staff could not do more for you here! Nothing is too big of a task for them and they rushed off their feet to give you a perfect service. There is a patisserie on site, 3x restaurants and 2x à la cart everything is included within your all inclusive unless stated on the menu however there is no need to pay for anything whilst staying at the Rixos. The hotel is so clean, all areas! Staff are cleaning all day long, even cleaning outside walk ways. Snacks can be ordered and nuts / pretzels brought over to your sun lounger without asking. Staff will walk past and ask if there is anything they can do for you. Its so evident they just want to make you happy. Lots of sport activities which are great. If you're double guessing coming here don't. It is simply amazing.

My sister and I spent a week here and it was worth every penny. The service quality was exceptional. Everyone is polite, friendly, prompt and customer-focused. Second to none. We had great waiters at the buffet, esp Rana and Adi. The food is amazing- book restaurants in advance. My personal highlight is that there is plenty of drinking water available everywhere - in the rooms and in coolers by the sun beds.

We spent 10 days at the rixos as a family of 4 with our 4 year old and 8 month old. Our room was clean and comfortable we were on the 4th floor of the main building. Our daughter loves coming in to towel designs and petals. There are 2 swimming pools, we spent our time at the quieter one which they do not serve alcohol at so it is a little walk down to the other pool to get alcohol or an ice cream/fruit. We found that sun beds were reserved early by guests putting towels down even though they were not often used until later in the day, something we’ve not experienced in Dubai before only European holidays. The beach was clean and they were plenty of sun beds there if you don’t mind the sand. There are 2 buffet restaurants. The main one has a soft play area which is a great idea, the other is quieter and we preferred to eat there for breakfast and lunch. The food is repetitive, I am quite fussy I did find salads I could eat but have been to hotels with far superior buffets in Dubai. We ate at the steak and Italian restaurant twice, food at both was good but not excellent and made a change from the buffet. The kids club had a lot going on although tour daughter wasn’t keen to go after the first day, a lot of the children at the time weren’t English so it may have been difficult for her to make friends. They have a splash pool with slides in the shade which is great and we had a couple of hours there each day. We got free use of the Atlantis water park which is fantastic we went there a couple of times. The cocktails were nice although often tasted completely different to the same one you’d had before. The staff are really friendly and hard working, cannot fault anyone there. The hotel is not 5* but that being said we would stay again because it was a lot cheaper than we have paid for previous trips to Dubai and it is the only all inclusive, it is really well suited for a family holiday!