Rixos The Palm Hotel & Suites Hotel 5 stars

Very kid friendly, impeccable cleanliness, delicious food, amazing service and friendly staff.

Awesome experience ☺️ Though there were a couple of... setbacks, overall the stay was magnificent. First, I'd like to thank all the awesome hotel staff for being resourceful and very helpful. They always listened to even tiniest of requests and quickly responded to problems we were having. We stayed in the Premium room with sea view, and as per our request, we were given the room on the highest floor available, thanks to the kindest staff members. We arrived late, almost at midnight, but still were warmly greeted and swiftly placed in our room. The food is awesome, with wide selection of options for any taste. I am very picky with food, and my s.o. is vegan, but we've found ourselves satisfied and pleased with the food every single day. I managed to even pick a whole different breakfast without repeats every day for 7 days straight! The thing to note, however, is that it's better to give very specific instructions when ordering food that is cooked in-place (like steak or pasta). Partner restaurants at Rixos deserve their own spotlight. You get 3 reservations per week, which you can spend on any of the 3 partnering restaurants located at the territory of the hotel. Each has some paid items in the menu, but it's mostly all-included already. We've tried all 3 and were blown away by the quality of food and service every time. The Toro Loco steakhouse even had vegan options too! And each time we managed to eat for free, as most of the menu is in the all-inclusive package. Hotel territory is not small, but not huge also. It's nice and the views are beautiful. Pools are okay though, with some of them not being cleaned from tree debree often enough. Awesome thing to note is that there are free drinks and snacks to order at the beach and near each pool. Parking and laundry is not free and not cheap either, with laundry averaging at 100 aed per wash (cost depends on amount and type of clothes you give). The quality is excellent, clothes are always returned soft, dry and fresh. However, the laundry people will not clean any stains from your clothes without a specific approval from you, so this needs to be kept in mind: specifically ask them to clean stains, this requires a written permission. The room is awesome with a free mini-bar and every day cleaning, steady supply of towels and bathroom appliances. Overall, I'd say, money well spent, 100% would book again.

Everything was perfect, all inclusive concept perfect, with many places to take water, drink, coffe, cakes. The staff in the hotel, at the beach, in the restaurants very nice

The stay was great however the ac was very cold in the room and we tried to low it down but it was still cold. Food variety is great .. pool temperature is amazing and kids clubs my kids loved it..

I have been in rixos Abu Dhabi. Ras al khaima and dubai and this so far has been the best in terms of food and service, Rixos ras al. Khaima has more entertainment, we were well serviced all the time with prompt answers, food it is not gourmet food but it is better than any buffet food in a all inclusive hotel. What they can improve? For me the bar outside in the heat and not allowing guest to have their drinks inside in the air condition it is INSANE, ahh they said no we are following regulations due to covid but why you can drink inside if you pay?? Completely nonsense excuse, after 11 pm which is very late you can have drinks in a restaurant but only when the restaurant is completely empty. Food in the swimming pool is not allowed, to eat you have to go wet to an air conditioner room with kids another nonsense policy, drinks inside the swimming pool are not allowed Food in the hotel is until 1030 and there is a gap from 4.45 pm if I am not mistaken until 530 that is not food anywhere Drinks at the swimming pool bar were excellent too And a big applause to navin the server at the beach side and also ahsan. Navin was very very good with always a good mood Other thing we went to the kids club area beach and not alcoholic drinks are served there But anyway we spent a beautiful stay, we wished we could stay longer

My family enjoy the stay it is good servece

thanks mr.murat beek for evry thing doing 4 me and my sun realy am so happy staying with rixos group

Amazing

Me and my family stayed here for a week, the staff were amazing, the service was 10/10, the food the atmosphere was perfect. I loved every second of my stay. I have stayed in a lot of hotels in dubai that are known to be 7 star, however rixos tops all of them. Love this hotel definitely recommend for family

Good stay, kind and professional stuff

I felt the hotel was lacking in terms of cleanliness in particular lunchtime in the bigger restaurant. The rooms although big was not family friendly - the toilet could be accessed from two doors, one of which could not be locked - lights were a nightmare trying to figure out which was which!

All it was great and nice just the pool bar service slowly

My wife and i spent 3 nights celebrating our 27th wedding anniversary. Everything was perfect from being given an amazing room with a wonderful view of the Palm Jumeirah through to every single member of staff going above and beyond to make our stay special. Food was of an extremely high standard and we also tried the Italian and Steak restaurants along with the main buffet restaurant. We had an amazing time and cannot recommend the Rixos Palm Jumeirah highly enough. We have to pay special recognition to our server at the main pool, his name is Cappuccino and he was simply amazing, extremely attentive and always very happy. He is an absolute credit to your hotel and he should be highly commended for delivering exceptional service.

One night all inclusive - we were a bit wary that we only had access to the all day dining restaurant as part of the package - we had nothing to worry about ! The food was absolutely beautiful and choice second to none! Service was prompt professional and always with a smile !

Hotel is located on a beautiful beach. Service is wonderful...food fantastic! There can be some improvements made to the rooms, but overall it is a wonderful hotel and I would definitely recommend staying there!