Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.8/5 3,034 reviews

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Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Our accommodation(s)

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,034 reviews

TripAdvisor Rating  5.0/5  10,043 reviews

Certificate of excellence 2024

We can’t wait to come back

TripAdvisor rating 5.0/5

Elli5town TripAdvisor review

This place is a treat !!! We went on honeymoon. the service is amazing staff all so helpful and friendly, we didn’t bring our kids but there is soo much to do here for kids and “are you a children person” must be a criteria to work here cause each staff member genuinely enjoyed the kids, they even had plastic cups bowls etc all for kids From the adult side there were staff a plenty by the pool to top up your drinks, water etc, each restaurant was nicer than the last food wise ! Loads of choice in buffet and the wine was flowing ! There was music in each restaurant each night and they have late / sports bar that stays open till 2am Literally something for everyone. The lifeguards were so attentive at the pool and enjoyed the craic with guests too. Fri had a DJ ans saxophone player by the pool with dancers it was a really nice touch and weekend vibes. I needed pharmacy supplies and they ordered them and delivered to my room and texted me when they had been delivered. We cleaning staff couldn’t do enough. We had Perara as our cleaner and he was just so professional. There are so many other staff whose names I can’t remember but all deserve the recognition. We hope to be back and next time as a family holiday. Thank you all at Rixos for making our honeymoon so special

Wow! The staff make the experience

TripAdvisor rating 5.0/5

Awkwardveggie123 TripAdvisor review

We visited for my mums 60th birthday as 2 couples. The resort is fantastic. Beautiful view on the palm. The staff are AMAZING. We have been to some wonderful hotels and places in the world but WOW the team here are unreal. Some specific call outs - Gaurov in Bodrum seafood restaurant, Mohammed who works the bar area behind Bodrum and Sunny who works the beach beds around the Bodrum restaurant are all particularly brilliant people. Moses who looks after the outside buffet restaurant again is wonderful. I can’t speak highly enough of this team and the hotel!!

Dear Awkwardveggie123, Thank you for such a glowing review! We’re honored that you chose to celebrate your mum’s 60th birthday with us, and we’re thrilled to know it was a fantastic experience. Your kind words about our resort, the stunning views of the Palm, and, most importantly, our amazing team mean so much to us. A special thank you for highlighting Gaurav at Bodrum Seafood Restaurant, Mohammed at the bar, Sunny on the beach, and Moses at the buffet restaurant. They’ll be delighted to hear their efforts made your visit truly memorable. We’re so grateful for your high praise and look forward to welcoming you back for more unforgettable moments in the future. Warm regards, Hotel Management

Great stay with very welcoming staff

Customer review rating 5.0/5

Tony A. Couples - Confirmed reviews ALL

Very relaxing, great location, very helpful staff members, wonderful food.

Dear Tony David A., Thank you for sharing your kind review! We’re thrilled to hear that you had such a relaxing stay and enjoyed our convenient location, wonderful food, and the attentiveness of our team. A special thanks for highlighting Rupa, who made your time in the reception area extra special with her cakes, coffee, and helpful suggestions for your days out. It’s also great to know that your room attendant ensured your room was spotless and added a friendly touch with their warm interactions. We look forward to welcoming you back soon for another delightful stay Sincerely, Hotel Management

Bike tour to Atlantis

TripAdvisor rating 5.0/5

armstrongj2016 TripAdvisor review

Mirac Exculisive Sports Club at Rixos The Palm Hotel. Bike tour to Atlantis is fun and good way to burn some calories! Friendly and helpful guide! I can recommend it as an enjoyable experience. Its good to get out and get to see the other buildings and hotels on the Palm.

Dear armstrongj2016 , Thank you for sharing your experience with our bike tour to Atlantis, organized by the Mirac Exclusive Sports Club! We’re delighted to hear that you found it both fun and a great way to stay active during your stay. It’s fantastic that you enjoyed exploring the iconic Palm Jumeirah and its stunning landmarks with the guidance of our friendly and helpful team. Your recommendation means a lot to us, and we’re thrilled to know you found the experience enjoyable and memorable. We look forward to welcoming you back for more exciting adventures and activities on your next visit! Warm regards, Hotel Management

Volleyball Activity

TripAdvisor rating 5.0/5

Danny T TripAdvisor review

Mirac, a member of the exclusive sports club, joined me for a one-on-one volleyball session at 4 PM. Despite his competitive nature, Mirac showed incredible kindness and generosity by sparing his time to play a few games with me. Thanks again for a great time

Dear Danny, Thank you so much for your kind words! It was a pleasure joining you for the volleyball session. I really enjoyed our games and I'm glad we could share some fun on the court. Looking forward to the next time – let's keep the competitive spirit alive while having a great time! See you soon! With regards, Hotel Management

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Other web-users rate our hotel

  • 938 reviews 9/10 Location
  • 1,815 reviews 8.8/10 Room
  • 5,225 reviews 9.7/10 Service
  • 9 reviews 7.6/10 WiFi
  • 2,859 reviews 9.3/10 Food
  • 981 reviews 9.1/10 Amenities
  • 953 reviews 8.8/10 Vibe
  • 803 reviews 9/10 Cleanliness

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