Rixos The Palm Hotel & Suites

Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.7/5 2,407 reviews

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Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

ALLSAFE approved hotel

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plog40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Majority of the 316 rooms and suites offer at least one balcony with a sea view, while many feature Dubai's iconic skyline as an additional backdrop. In additon to what you'd expect from a five star hotel in Dubai, the resort also provides excellent family accommodation. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and flooring, the rooms feature a wealth of comfort and convenience while the deep-soak tubs in each bathroom add a touch of luxury.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,407 reviews

TripAdvisor Rating  5.0/5  8,290 reviews

Karen

TripAdvisor rating 4.0/5

karen w Couples - TripAdvisor review

Where do I start, was a bit worried when I read some of the reviews ,the hotel is very clean the staff are all very friendly especially rania on reception, food was good rooms cleaned every day, the location is only about a 10 minute walk from the old town there are a couple of downs which is a lack of entertainment, pool is very small for the size of hotel some of the drinks are not brilliant but by no means are they awful

Absolutely unbelievable

TripAdvisor rating 5.0/5

Steve K Couples - TripAdvisor review

My wife and I chose the Rixos to celebrate our Silver Wedding Anniversary. Today is our last day at the Hotel and to be honest I wish it was our first. The staff are incredible and so helpful and polite. From the guy who meets you when you have picked up your towels and finds you a couple of sun beds and brings round cold towels to cool your face on a regular basis, through to the always cheerful man who cleans the room and the staff in both the restaurants and bars who are always so eager to help. Our room is on the third floor and has a view of the Burj Khalifa which is stunning. On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake. The buffet restaurant has a tremendous choice and the two restaurants we have visited so far (steak house is tonight) have been excellent. I cannot fault the hotel at all and will definitely be back.

Dear Steve K, Thank you very much for having stayed with us and for taking time to write such a nice and detailed feedback about our hotel. We are glad to know that you have enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to seeing you again. Sincerely yours, Guest Relations department

Amazing Experience

TripAdvisor rating 5.0/5

Dave N Couples - TripAdvisor review

This was our first visit to Dubai and had chosen the Rixos based on its location and the many positive reviews. We are so glad we did - it is exceptional! As our flight was delayed, it was approaching 1am before we arrived at the hotel. Despite the early hours, it could have been the middle of the day as our taxi was greeted as it pulled up and we were efficiently guided through to check in. We received a warm welcome from Usman and checked in quickly before being taken to our room. Having settled into our room, Usman rang to check if all was OK. I commented that our room was perfectly fine but I was asked if I would like to move to one with a better view but it couldn’t be done until a room became available the following day. I was delighted at this offer and the following day the hotel took care of our luggage and moved to the new room whilst we spent the day on the beach. The new room was amazing with breath-taking views across the water. Outside the hotels ground are expansive with many loungers both around the pool and on the beach. We spent our days on the beach. Towels were delivered to our loungers as soon as we arrived, along with a cool box containing bottles of water and ice. Not long after came the drinks service that continued throughout the day. We choose to have our lunch in the pool restaurant rather than the buffet restaurant. Although a smaller choice, it suited us and the food and service were fanstastic, with wonderful views over the water. The buffet restaurant has something for everyone and far better than other hotel buffets I have experienced. We visited the steak restaurant once. It has vibrant atmosphere and as expected the food and service were excellent. Our favourite restaurant was L’Olivo which we visited twice. This has a more tranquil setting and excellent for couples. Again, the food and service were amazing. In summary, I have to say that this is one of the best hotels I have visited from both the overall offering of the hotel and the service provided by every member of staff

Dear Dave N, Thank you for choosing Rixos The Palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your nice comment. We are glad to know that you had a great time with us. Especially, thank you for mentioning our colleagues who made your stay even more memorable. The entire Rixos team is looking forward to welcome you back again to Rixos The Palm Dubai Hotel& Suites! Wish you a wonderful day, Guest Relations Department

Perfect

TripAdvisor rating 5.0/5

Freedom42898651795 Couples - TripAdvisor review

Fantastic hotel. Really clean, tidy and airy. Food was lovely every day and the alacarte restaurants all served delicious food. Drinks were good quality, buckets of beer and Cocktails brought to us on the lounges. Room was cleaned and bed made every day. Every member of staff was friendly and approachable. The bar staff around the pool and beach couldn't do enough for everyone. They work so hard in their uniforms in the heat.

Dear Freedom42898651795, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your wonderful comment. We are glad to know that you had a great time with us. The entire Rixos team is looking forward to welcome you back again to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

Superb!

TripAdvisor rating 5.0/5

sirwea Families - TripAdvisor review

I have been to Rixos the Palm in Dubai before. I loved everything about it. It’s nice, clean, comfortable, Greta food and above all great service. They really make you feel great. I used the Rixy club for the first time and I must say I was so amazed by the staff. It looks like they really love their job. It’s such a wonderful and reassuring feeling. A big thanks to Karina! She is just such a nice person. She makes every one feel so comfortable. Thank you for your kindness and lovely chat. Thank you Karina for your artistic skills turning my 3 year old daughter to her favourite character. We will miss you but hoping to see you again next year. Big hug from Shapol and Flora ❤️

Dear sirwea, Thank you for taking the time to write such wonderful feedback. Your feedback is extremely valuable to us as it is guiding to serve you, our esteemed guests, the best Rixos Moments. We are very pleased to hear that you were satisfied with our hotel. Especially, thank you for mentioning our colleagues who made your stay memorable. Your words of praise will greatly motivate our staff. We look forward to welcoming you back again soon and receiving the high rating from you again. Kind regards, Guest Relations Team

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Other web-users rate our hotel

  • 604 reviews 8.8/10 Location
  • 929 reviews 8.2/10 Room
  • 1,920 reviews 9.1/10 Service
  • 11 reviews 9.2/10 WiFi
  • 1,232 reviews 8.5/10 Food
  • 583 reviews 8.8/10 Amenities
  • 439 reviews 8.4/10 Cleanliness
  • 383 reviews 8.3/10 Vibe

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