Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.8/5 1,766 reviews

Rixos The Palm Hotel & Suites - Image 1
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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE, 8808 DUBAI, United Arab Emirates

Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Our accommodation(s)

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

Telephone
Fax +971 4 368 6697

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,766 reviews

Customer review rating 5.0/5

Natasha O. Families - Confirmed reviews ALL

Hotel, staff, service, location, facilities, food and drinks are all outstanding.

Dear Natasha, Thank you for your wonderful review of Rixos The Palm Hotel & Suites. We are delighted to hear that every aspect of your stay from the facilities and food to our team’s service—exceeded your expectations. Your kind words mean a lot to us and serve as great motivation for our staff to continue delivering exceptional experiences. We look forward to welcoming you and your family back for another memorable stay soon. Warm regards, Rixos The Palm Hotel & Suites

Customer review rating 5.0/5

Temitayo H. Families - Confirmed reviews ALL

The most perfect hotel if you’re after a high quality, activity filled, informal but smart relaxing holiday with the family. Not too big and the service was very personal. Exceptional quality throughout and the most amazing setting at the end of the Palm

Dear Valued Guest, Thank you for your exceptional review and for rating your overall experience with us 100/100. We are truly delighted to read that you consider our hotel “perfect in every way” and the ideal destination for a high-quality, activity-filled yet relaxing family holiday. It is wonderful to know that you appreciated our personal service, intimate atmosphere, and the exceptional quality throughout the resort. Being located at the end of Palm Jumeirah is indeed something very special, and we are thrilled that you enjoyed our unique and stunning setting. We are especially grateful for your kind words about our team, cleanliness, accommodation, breakfast, and seamless arrival and departure experience. Your 10/10 recommendation and your loyalty as an ALL Classic member mean a great deal to us. Thank you once again for sharing your experience with fellow travelers. We very much look forward to welcoming you and your family back for another memorable stay. Best regards, Hotel Management

Customer review rating 5.0/5

Keith B. Couples - Confirmed reviews ALL

Hotel, room and grounds were immaculate. Food and drink excellent with a wide selection of choice. All staff were fantastic and very welcoming - nothing was too much trouble.

Dear Mr. B., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Rixos The Palm Hotel & Suites. We are absolutely delighted to read that you found the hotel, your room, and our grounds immaculate, and that you enjoyed the excellent variety of food and beverages available throughout the resort. Your kind words describing our service as “supreme” truly mean a great deal to us. It is especially rewarding to know that our team made such a positive impression on you. Your comment that nothing was too much trouble perfectly reflects the level of service we strive to deliver each day. Although no individual names were mentioned, please rest assured that your appreciation will be shared with the entire team. Thank you as well for highlighting the minor inconvenience regarding the electrical socket in the dressing area. We sincerely appreciate this constructive feedback and will review this internally to see how we can improve the comfort and convenience of our rooms. We are also grateful for your recommendation and are pleased that you rated your experience so highly across all areas, including arrival, accommodation, breakfast, WiFi, and departure. It was a pleasure having you with us, and we very much look forward to welcoming you back for another exceptional stay in the future. Warm regards, Rixos The Palm Hotel & Suites

Customer review rating 5.0/5

Paul B. Couples - Confirmed reviews ALL

We had a fantastic, relaxing trip to this hotel. The staff couldn’t do enough for you & the service, room, food & drink were great

Dear Mr. B., Thank you very much for your fantastic review and for awarding Rixos The Palm Hotel & Suites a perfect score. We are truly delighted to know that you had such a relaxing and enjoyable stay with us. Your kind words about our service, accommodation, food, and drinks mean a great deal to the entire team. It is especially rewarding to hear that our colleagues made you feel well looked after throughout your visit. A special thank you for recognizing Seikh in our Italian restaurant — we will be sure to pass along your appreciation. He will be thrilled to know he contributed to making your stay memorable. We sincerely appreciate your recommendation and hope to welcome you back again soon for another wonderful escape. Warm regards, Rixos The Palm Hotel & Suites

Customer review rating 5.0/5

Lauren J. S. Families - Confirmed reviews ALL

Just returned from our 3rd stay and another amazing holiday. All staff go above and beyond - with special mention to Shanker at Bodrum Bar who is stand out for the 3rd year in a row and looks after us so well. Faith at Bar 1 who was fantastic, Serah in guest relations who always greets us with a smile and Eliot out front who my husband loves to talk cars with as well as many others who I haven’t named. Room was lovely and housekeeping did a spectacular job - views of the sunset were spot on. The Buffet and à la carte restaurants are top tier - the musicians who play in L’Olivio are unique and a joy to listen to. Thank you Rixos - we cannot wait to return for our 4th Stay.

Dear Valued Guest, Thank you for sharing such a wonderful review following your third stay with us. We are absolutely delighted to know that once again you had an amazing holiday and that our team helped make your experience so special. Your kind recognition of Shanker at Bodrum Bar, Faith at Bar 1, Serah in Guest Relations, and Eliot is truly appreciated. We will be proud to share your thoughtful comments with them and the entire team. It is especially rewarding to know that their warm, personal service continues to make each visit memorable. We are also pleased that you enjoyed your room, the spectacular housekeeping standards, the beautiful sunset views, and our buffet and à la carte restaurants. It’s wonderful to hear that the musicians at L’Olivio added such a unique and joyful touch to your evenings. Thank you for your loyalty, your perfect scores across so many areas, and for choosing to book directly with us once again. We are honored by your recommendation and truly look forward to welcoming you back for your 4th stay. Best regards, Hotel Management

Other web-users rate our hotel

  • 768 reviews 8.9/10 Location
  • 1,255 reviews 8.8/10 Room
  • 4,151 reviews 9.7/10 Service
  • 10 reviews 8.1/10 WiFi
  • 2,071 reviews 9.3/10 Food
  • 744 reviews 9.1/10 Vibe
  • 693 reviews 9.3/10 Amenities
  • 624 reviews 9.2/10 Cleanliness

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