Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.8/5 1,981 reviews

Rixos The Palm Hotel & Suites - Image 1
Rixos The Palm Hotel & Suites - Image 2
Rixos The Palm Hotel & Suites - Image 3
Rixos The Palm Hotel & Suites - Image 4
East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE, 8808 DUBAI, United Arab Emirates

Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Our accommodation(s)

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

Telephone
Fax +971 4 368 6697

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,981 reviews

TripAdvisor Rating  4.8/5  11,121 reviews

Certificate of excellence 2024

5* Rating is Not High Enough for This Hotel

TripAdvisor rating 5.0/5

cruellaseville TripAdvisor review

My family and I returned from a trip to the Rixos a few days ago. Having read the reviews before we went, our expectations were high. However, nothing prepared us for the excellent experience we had. The hotel is located on the eastern crescent/semicircle of the Palm. It's a breathtaking sea front location which takes in views of the Burj Al Arab, the Dubai skyline, and Atlantis the Palm/The Royal. Some have said that the hotel is a distance from the central Dubai areas; this is true - we paid a lot of money in taxis to get to the Marina and Burj Khalifa. The location is gorgeous, though, and we were always glad to return from the busy areas of Dubai back to the tranquillity of the Palm. We booked a premium sea view room (the sea view is well worth the additional cost: the hotel has its own beach and gorgeous pools which the rooms overlook). The room was incredibly clean and had a spacious bathroom with power shower and roll-top bath. The toiletries are L'Occitane and Molton Brown. If you prefer baths to showers, please note that the shampoo and conditioner is attached to the shower wall, so you will need to bring your own products. The hairdryer was also poor and we would bring our own if we came again (we will be visiting again). I am very fussy about pillows and brought my own travel pillow, but didn't need to use it. The facilities are out of this world...three fantastic pools, plus one kids' pool. I particularly enjoyed the lane swimming pool which was for 16+ years of age. Special mention should also go to the well-equipped gym and the incredible spa. My mum and I went in the jacuzzi, steam room and sauna; they also offer massages and treatments (at a cost) and a hair/beauty salon. The Rixos is the only ultra all-inclusive in Dubai, and they do it so well. No matter what time of day it is, you can always find something wonderful to eat or drink. If you stay for a certain number of nights, you're allowed 3 nights in the fine dining, A-La Carte restaurants. We only tried L'Olivo (Italian) and La Toro Loco (steakhouse), but they were both out of this world. My mum had the rack of lamb in L'Olivo and said that it was the best meal she'd ever had. The buffet is also really good; we had some lovely soups, fresh fruit, amazing bread - there really is something for everyone with the selection. Yet none of these things - the facilities, the food, the cleanliness of the hotel - are the reason I'm giving it 5+ stars. It's all down to the staff. Huge credit to the management of this hotel; the staff really are the jewel in the Rixos Palm crown. All staff were wonderful, but special mentions go to: Recep and Lakshitha in L'Olivo...these two made our holiday. Incredible service and polite to a fault. Their attention to detail was second to none. Niraj in Toro Loco was also utterly fantastic. Eunice in the Patisserie; Mark in reception - and lovely Manuka who did a brilliant job cleaning each day. The chefs are absolutely brilliant at what they do, and the doormen/concierge were so helpful from start to finish. We tried to praise the staff as much as we could whilst we were there, and I know that a good review means a lot to them. We will be booking - like so many other guests on this page - to return next year. Thank you, Rixos, for an incredible holiday.

Dear cruellaseville, Thank you very much for sharing such an exceptional and heartfelt review of your stay with us. It truly means the world to our entire team to hear that your family’s holiday not only met but exceeded the high expectations you arrived with. We are delighted that you enjoyed our unique location on the Palm’s eastern crescent and the tranquil atmosphere it offers after the excitement of exploring Dubai. It’s wonderful to know that your premium sea view room, our beach and pools, and the spa and fitness facilities contributed so much to your stay. Your kind words about our dining experiences, from L’Olivo to La Toro Loco and our buffet selection, are greatly appreciated. We are especially pleased to hear how much your family enjoyed the meals and variety our chefs work so passionately to deliver. Most importantly, thank you for recognising the dedication of our colleagues. Your compliments to Recep, Lakshitha, Niraj, Eunice, Mark, Manuka, and our culinary and concierge teams have already been shared with them. It is feedback like yours that inspires us all to deliver memorable moments every day. We are truly honoured that you plan to return next year, and we look forward to welcoming you and your family back for another unforgettable stay at Rixos The Palm. Warm regards, Rixos The Palm Hotel & Suites Team

Good service jeshika

TripAdvisor rating 5.0/5

Henny I TripAdvisor review

Its was really good stay in rixos hotel we really enjoy our stay at rixos Jeshika from nargile bar she was really friendly and helpful through out our stay She is really attentive She is really good asset for rixos hotel

Dear 932hennyi, Thank you for taking the time to share your feedback and for choosing to stay with us at Rixos The Palm. We are delighted to hear that you enjoyed your stay and that Jeshika from Nargile Bar made such a positive impression throughout your visit. Your kind words about her friendliness, attentiveness, and helpful service are truly appreciated. She is indeed a valued member of our team, and your recognition will certainly make her day. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Rixos The Palm Hotel & Suites Team

Outstanding

TripAdvisor rating 5.0/5

Ellie C TripAdvisor review

The breeze bar staff were very friendly and the fresh juice bar was very refreshing! The entire hotel overall amazing the staff couldn’t do anymore for you wouldnt let us lift a finger!

Dear Guest, Thank you so much for sharing your wonderful review! We’re delighted to hear that you enjoyed the friendliness of our Breeze Bar team and the refreshing offerings at the juice bar. It’s great to know that our staff made you feel so well cared for throughout your stay—your kind words truly mean a lot to us. We look forward to welcoming you back for another outstanding experience. Warm regards, Rixos The Palm Hotel & Suites

Amazing

TripAdvisor rating 5.0/5

774rustama TripAdvisor review

Nepalese woman was amazing! I enjoyed every detail and the staff. Planning to come again and will recommend to ky friends

Dear Rustam, Thank you for your wonderful feedback! We’re delighted to hear that you had such an amazing experience and that our Nepalese team member made your stay even more enjoyable. Your kind words about the staff mean a great deal to us. We truly appreciate your intention to return and recommend us to your friends. We look forward to welcoming you back soon. Warm regards, Rixos The Palm Hotel & Suites

Family holiday

TripAdvisor rating 5.0/5

Josh H TripAdvisor review

Jeshika from nargile bar was extremely helpful, great sense of humour and most obliging! I would recommend this bar to any adult family

Dear Josh, Thank you for taking the time to share your feedback! We’re delighted to hear that you had a great family holiday and that Jeshika at Nargile Bar made such a positive impression with her helpfulness and wonderful sense of humour. Your recommendation means a lot to us and to the team. We look forward to welcoming you and your family back again soon. Warm regards, Rixos The Palm Hotel & Suites

In partnership with TripAdvisor

Other web-users rate our hotel

  • 812 reviews 8.8/10 Location
  • 1,388 reviews 8.8/10 Room
  • 4,435 reviews 9.7/10 Service
  • 10 reviews 8.1/10 WiFi
  • 2,184 reviews 9.3/10 Food
  • 790 reviews 9/10 Vibe
  • 703 reviews 9.4/10 Amenities
  • 657 reviews 9.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.