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Adagio Premium The Palm 4 stars

Customer review rating 4.7/5 81 reviews

ALLSAFE approved hotel

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Adagio Premium The Palm
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+ 26 Services

Hotel extras

  • Chill and take a dip on our private beach at Palm West Beach, a 1.6 km walkable promenade.

  • Catch the sun on our outdoor rooftop pool offering stunning views of Dubai's Skyline.

  • Be at ease in the fully equipped, serviced apartments with kitchen and laundry facilities.

  • Park in our private indoor parking and grab a healthy bite at Fixie, our community cafe.

  • We know you love surfing the web, that is why we have super-fast, free WIFI and best coffee.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Private beach
  • Other sports activities
  • Ski school facilities (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • Business center with support staff Paying
  • Copy/print service available Paying

Hotel location

Adagio Premium The Palm

Palm Jumeirah West Beach
10223 dubai
united arab emirates

Tel: +97142813813

Fax: (+971)42813814

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INT AIRPORT At 34km / 21 miles

  • By car

    34 FROM E11 At 1km / 0 miles

GPS :25.1086306823, 55.143088769

Our accommodation(s)

All of our 163 light flooded studio and one bedroom apartments are ready to live in, offering fully equipped kitchens, laundry facilities, a modern living space and stylish bathrooms, high speed internet access, 49' smart LED TV's and private beach access

Our restaurants and bars

Fixie

Type of cuisine: International

Indulge in a healthy yet urban experience at Fixie Coffee Shop, our All Day Dining Restaurant, designed in an industrial, contemporary style, meant to attract not only hotel guests but residents and tourists alike. Park your ride and grab a bite.

Our guest reviews for
Adagio Premium The Palm

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

81 reviews

Great location and modern rooms

Customer review rating 4.5/5

Kat Families - 12/09/2021 Confirmed reviews ALL

Effortless, stylish and great location

Customer review rating 5.0/5

Marat S. Families - 11/09/2021 Confirmed reviews ALL

Everything is just perfect

Dear Mr. S., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. We are so glad to know that you had great time staying with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Live at Ease, Jue Thet Front Office Manager

The room was too small without balcony

Customer review rating 2.5/5

Abdalla Families - 09/09/2021 Confirmed reviews ALL

When I made the reservation the lady told me it will be balcony in the room and the view will be on the swimming pool but I don’t see any of them The room was too small and no balcony and the view was street.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Well located, new hotel

Customer review rating 3.5/5

Tim Couples - 07/09/2021 Confirmed reviews ALL

It's a new hotel that is located just two minutes walk from the beach. The gym a bit basic and same goed for the rooftop pool. Breakfast in the restaurant is decent and just like what you would expect from a 4 star hotel. Sadly the cooking stove and the extractor hood weren't working, despite the hotel being all new.

Dear Mr. Tim B., Thank you so much for choosing Adagio Premium the Palm and thanks for sharing your experience with us. We are so sorry to hear that you didn't feel that your room was upgraded. As a aparthotel, we are excluded from this benefits however, we tried our level best to give the room with good view and higher floor priority for our Elite Member. Definitely that we will make sure that your late check out request is honored for your future stay. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Home away from home

Customer review rating 5.0/5

Nadia I. M. Families - 30/08/2021 Confirmed reviews ALL

We had a very good time, The room was perfect. It accommodated everything I needed to take care of my toddlers. The staff were very accommodating and understanding to provide any specific meals or items to make our stay more comfortable. The beach was my favorite, as it was super clean, and the attendance at the beach were so helpful with our needs. We would definitely recommend our friends and family to take it vantage of the facilities and comfort provided at your hotel. thank you again for the wonderful stay and weekend. Also a big thank you to everyone from the concierge and management for the special birthday celebration for our little twins. You made our birthday weekend extra special.

Dear Ms. Nadia, We really appreciate for sharing your Adagio Premium The Palm Experience. It is always a pleasure to receive positive feedback. We are so glad that you had an amazing time with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Live at Ease, Jue Thet Front Office Manager

Amazing hotel, staff and experience

Customer review rating 5.0/5

Carine K. Families - 22/08/2021 Confirmed reviews ALL

I stayed at Adagio for 8 nights with 3 kids under 5 years old and the experience was amazing ! Hotel staff were very nice, helpful and pleasant. The security were all very helpful with all my luggage and shopping. The restaurant provided breakfast but I thought when it was busy orders did take long to arrive or just didn’t arrive at all.

Dear Ms. Carine, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. We missed you and your 3 little princesses. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Blandine, Noreina and Adam. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We can't wait to welcome you back. Sincerely, Jue Thet Front Office Manager

Well located, clean but noisy at night

Customer review rating 3.5/5

Saloua T. Families - 22/08/2021 Confirmed reviews ALL

Overall experience was not bad however the rooms facing the street are exposed to outside and trafic noise … would have been good if there was a double glazing to reduce the noise

Dear Ms. T., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. As we strive to continuously improve the quality of our services, I have taken the note of your concern areas. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than your previous one. Sincerely, Jue Thet Front Office Manager
Customer review rating 5.0/5

Sandra Couples - 18/08/2021 Confirmed reviews ALL

I had an amazing stay, the staff is amazing and are always there to assist

Dear Ms. Sandra, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback and it encourages us to serve better all the times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - 14/08/2021 Confirmed reviews ALL

Me and my family enjoyed our stay. It was truly incredible and amazing. Thank you to Helena who sent a beautiful anniversary cake to our room. It was so lovely

Dear Ms. Yvette, Thank you so much for spending your special time with Adagio Premium the Palm. It is always a pleasure to receive positive feedback and we are so glad to know that you enjoyed staying with us. I will definitely let Helen knows about your special thanks to her. She is indeed very sweet and guest oriented outlet manager. Thank you again for sharing your experience, and we will make sure your next visit will be as pleasant as the previous one. Live at Ease, Jue Thet Front Office Manager

A very well-located comfortable hotel

Customer review rating 5.0/5

Daniel Couples - 12/08/2021 Confirmed reviews ALL

We stayed in the hotel for our honeymoon and it was great! The service was outstanding and the suit itself was very nice and comfortable.

Dear Mrs. G., Thank you so much so much for choosing Adagio Premium the Palm for your special occasion and we are so happy to be part of it. It is always a pleasure to know that our guest had comfortable stay and were at ease. I am so sorry to hear that you got cough due to dry air, I wish I could have known and placed humidifier in your room. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

well located / Good stay/ quite / nice view

Customer review rating 3.5/5

Maryam S. R. Couples - 09/08/2021 Confirmed reviews ALL

It was good , but there was no water in the room

Dear Maryam R., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet

Old building, but well renovated inside and excellent location

Customer review rating 4.5/5

H. S. K. Friends - 09/08/2021 Confirmed reviews ALL

The staff were gracious enough to accommodate an early check in and a late check out. They remembered our special occasion. The food was great AND healthy. I surely will be back.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jue Thet

موقع جيد ، اقامة ممتازة

Customer review rating 5.0/5

Omar Business - 31/07/2021 Confirmed reviews ALL

I would like to thank zakriya assad and vivk and all staff and security and room keeping for good communication and kind service of course I come back

Dear Mr. A., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will definitely let Zakaria, Saad, Vivek and all reception, security staff know about your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Very good

Customer review rating 5.0/5

Anonymous Families - 30/07/2021 Confirmed reviews ALL

It was amazing and I will be there very soon but the street noises can’t sleep and the clean some where in the room it has dust behind the tv table and door handle is dirty.. so with the time situation coved19 it need more focused on the cleaning and sanitizing ..the breakfast was normal not that much.. thanks

Dear Ms. Mariam, Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Accommodating staff, minimalist room was so nice

Customer review rating 5.0/5

Andrea Families - 27/07/2021 Confirmed reviews ALL

We enjoy it a lot

Dear Mr. Corpuz, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Premium Eid Holidays at a Perfect Location

Customer review rating 5.0/5

Irene Friends - 26/07/2021 Confirmed reviews ALL

It was a great and ‘at ease’ Eid holidays for me and my friends. Great service, all the staff were professional, accommodating and friendly from reception, housekeeping, security, beach and pool lifeguards and fixie restaurant. My friends enjoyed the good breakfast and as for me having egg/chicken allergies they provided alternative breakfast for me and I was so full and happy. The beach is very near only 2-3 minutes and they have their private beach area including towels and water. The pool at the rooftop with lounging area is also really nice with an amazing view of surrounding areas. In this unprecedented time, we love that this place doesn’t feel crowded at all even though it’s fully book. We feel safe. It very clean too. We stayed in an apartment room and it is very spacious for three people with a sofa bed at the living room. The kitchenette with a big refrigerator has all we need except there was no pots and pan at all. Overall we love the design of the room, we were so happy and really love our stay at this hotel. Highly recommended and I’m sure that I’ll be back.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. You have make all of our heart feel warm and touch with such a lovely and beautiful comment. We are so happy to know that you feel 'at ease' and had amazing 'Adagio Moments'. Don't forget your adagio family is waiting to welcome you back soon. Sincerely, Jue Thet Front Office Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - 26/07/2021 Confirmed reviews ALL

I liked the room and the location but I have one enquiry it might push me to think twice before I book its about the TV. The limit of the TV volume was very very very low which I can't hear what I'm watching!!

Dear Ms. Safa, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to have and get such lovely feedback. I have noted regarding TV volume and we will definitely look into that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Well located good stay

Customer review rating 4.0/5

Anonymous Families - 26/07/2021 Confirmed reviews ALL

Nice place for family staying

Dear Mr. A., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noted down your feedback with wifi connection and definitely we will work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

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