Adagio Premium The Palm

Information message

Adagio Premium The Palm 4 stars

Customer review rating (ALL Rating) 4.6/5 412 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Chill and take a dip on our private beach at Palm West Beach, a 1.6 km walkable promenade.

  • Catch the sun on our outdoor rooftop pool offering stunning views of Dubai's Skyline.

  • Be at ease in the fully equipped, serviced apartments with kitchen and laundry facilities.

  • Park in our private indoor parking and grab a healthy bite at Fixie, our community cafe.

  • We know you love surfing the web, that is why we have super-fast, free WIFI and best coffee.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Adagio Premium The Palm

Palm Jumeirah West Beach
10223 Dubai
United Arab Emirates

  • By plane

    DUBAI INT AIRPORT At 34km / 21 miles

  • By car

    34 FROM E11 At 1km / 0 miles

GPS:25.10863068236342, 55.14308876905126

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Fixie

Indulge in a healthy yet urban experience at Fixie Coffee Shop, our All Day Dining Restaurant, designed in an industrial, contemporary style, meant to attract not only hotel guests but residents and tourists alike. Park your ride and grab a bite.

Our accommodation(s)

All of our 163 light flooded studio and one bedroom apartments are ready to live in, offering fully equipped kitchens, laundry facilities, a modern living space and stylish bathrooms, high speed internet access, 49' smart LED TV's and private beach access

Our guest reviews

Our guest reviews for
Adagio Premium The Palm

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  412 reviews

Hotel was very nice, it was noisy 24/7 from the infrastructure building outside

Customer review rating 4.0/5

Shai Friends - Confirmed reviews ALL

Noisy from outside 24/7

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Great hotel with amazing staff

Customer review rating 4.0/5

Kadri Families - Confirmed reviews ALL

I stayed in Adagio The Palm for a week, while visiting Dubai with my daughter. Overall we were satisfied with the hotel as it was new, nicely decorated, very clean and above all - there’s amazing staff working there who’s committed making your stay as pleasant as possible. They were always very friendly, smiling and sincerely super helpful as we had couple of issues, but everything was solved very fast. We also loved downstairs cafe with nice breakfast options, their a’la carte menu was also delicious. I’d like to emphasize an employee from the reception (although everyone were very professional and nice) Noerina- who was so kind and helpful from tge first moment and did so much to help us with our lost luggage, so when we finally got it the next day after arrival, we were beyond happy and so grateful that she rushed the airport. I’d also like to thank room service for keeping rooms nicely clean- they were also very helpful and dedicated. So many thanks to everyone for their smiles & efforts, we really appreciated that!

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Noerina and HK team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Nice experience

Customer review rating 4.5/5

Aliaksandr Couples - Confirmed reviews ALL

We stayed 2 month in Adagio Premuin The Palm. Everything was very nice: location, beach, rooms. All the stuff was helpful and polite. Additional thanks to the Ilham and Kumar - quality of their work is really good and also Ilham is very polite and pleasant person to speak to. The only minor part was that in bathroom after you take the shower, the floor is wet because of the leakage between the floor and the door.

Dear Mr. Aliaksandr, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Good location ,nice staff ,

Customer review rating 4.5/5

Kigitzis P. Business - Confirmed reviews ALL

We stayed there for 7 months ,as we are working close to the hotel ,our stay was really good ,the staff was so kind and helpful and the housekeeping did a great job ,the only thing for long time guests ,the kitchen was pretty small,and we didn’t have an oven so we were a struggling a bit with the cooking.

Dear Mr. p., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken a note of your suggestion and we will definitely consider. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Comfortable stay

Customer review rating 4.5/5

Sergey Families - Confirmed reviews ALL

We stay at Adagio after several time at neighbor hotel Fairmont. Adagio is not as luxury as Fairmont, but we spent much better time as Adagio provided us family atmosphere. We spent 2 weeks and been very happy.

Dear Mr. Sergey, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

negative impressions, inhospitable personnel

Customer review rating 3.0/5

R. Families - Confirmed reviews ALL

Hussein from front desk is a disgrace to any hotel he would be employed at, as he is stingy (would only send 2 SMALL bottles of water when my mother requested a refill) and is inflexible, rude and stubborn. The reason for the mentioned comments have been relayed to mr Saad the duty manager, who was very good and handled it well.

Dear Ms. R., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Good location near the beach and beautiful aparthotel

Customer review rating 5.0/5

D. Families - Confirmed reviews ALL

We had a wonderful experience. The hotel, the location and especially the staff was perfect. The way they've welcomed and said goodbye to us was very warm, friendly and felt pure! My daughter has been treated like a princess and that was the most important thing. Compliments to all the staff that made our holiday joyful!

Dear Mr. D., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Wonderful

Customer review rating 5.0/5

Wonderful Families - Confirmed reviews ALL

Wonderful

Dear Mr. G., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Well located

Customer review rating 4.5/5

Agron Families - Confirmed reviews ALL

Good experience, very nice place and location

Dear Mr. M., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Delightful interior, pleasant helpful staff, super room cleaning, good job

Customer review rating 4.5/5

Kerry B. Couples - Confirmed reviews ALL

See above

Dear Ms. B., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Well located and very good staff.

Customer review rating 4.5/5

Stella H. Solo - Confirmed reviews ALL

I had a wonderful stay at the Adagio Hotel, the staff were very amenable and couldn't do enough for you, especially when I did not like the original room I was allocated, they very helpful in making sure I was happy. The restaurant staff were very helpful, particularly Htoo. The chamber staff were also very efficient and helpful and nothing was too much trouble for them.

Dear Stella Maria H., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Htoo as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Disappointed!

Customer review rating 3.5/5

Hoda C. Couples - Confirmed reviews ALL

Everything was good till check out time, when I was going to miss my flight because of the house keeping didn’t know how to clean a towel!!!

Dear Hoda c., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

ALL GOOD.

Customer review rating 4.5/5

Anton K. Couples - Confirmed reviews ALL

Friendly, efficient.

Dear Anton K., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Very happy with hotel- staff very polite and helpful.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good experience. Staff polite and helpful

Dear Ms. D., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Brilliant Staff, good location, paper thin walls

Customer review rating 3.5/5

Ejh Business - Confirmed reviews ALL

A business trip to attend a conference on the Palm Island.

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. Please allow me to express my sincerest apologies as you were not having quite time in your first room. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Excellent and clean apartments and very close to the beach with nice restaurants

Customer review rating 4.0/5

Erwin V. Business - Confirmed reviews ALL

Clean hotel, excellent service, good food and coffee at Fixie's. Although a lot of noise from cars in the weekend

Dear Mr. V., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Along west beach, there is plenty of dining options available although hotel doesn't have a bar, recommend to try in your future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

The best service in hotel industry

Customer review rating 5.0/5

Faik B. Families - Confirmed reviews ALL

Of many 5 stars hotels I have ever visited, this one stands out by sincere attitude and hospitality of staff

Dear Mr. Faig, We are very pleased with your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Great location, good long term stay

Customer review rating 4.5/5

Olga Couples - Confirmed reviews ALL

Had little problems with cleaning but it was quickly solved by the staff, the location was great several shops near by and also the Nakheel mall was 5 min away by walk. I would definitely come back to this place.

Dear Ms. Olga, We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Small smart hospitality

Customer review rating 4.0/5

Saeed J. Families - Confirmed reviews ALL

We were there for one week lt was a good experience. This hotel had very nice personals and acceptable facilities and well location .

Dear Mr. j., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. Our studio rooms are not connected to each other and design of the room is with arm chair only not sofa. We are so sorry that we couldn't fulfil your request. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Our most recent 20 reviews

Our other establishments nearby

All our hotels in Dubai