Adagio Premium The Palm 4 stars

Customer review rating (ALL Rating) 4.7/5 896 reviews

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Palm Jumeirah West Beach, 10223 Dubai, United Arab Emirates

Description

Hotel extras

  • Chill and take a dip on our private beach at Palm West Beach, a 1.6 km walkable promenade.

  • Catch the sun on our outdoor rooftop pool offering stunning views of Dubai's Skyline.

  • Be at ease in the fully equipped, serviced apartments with kitchen and laundry facilities.

  • Park in our private indoor parking and grab a healthy bite at Fixie, our community cafe.

  • We know you love surfing the web, that is why we have super-fast, free WIFI and best coffee.

Our accommodation(s)

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Hotel location

Adagio Premium The Palm

Palm Jumeirah West Beach
10223 Dubai
United Arab Emirates

GPS:25.10863068236342, 55.14308876905126

Telephone
Fax +971 4 281 3814

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Fixie

Indulge in a healthy yet urban experience at Fixie Coffee Shop, our All Day Dining Restaurant, designed in an industrial, contemporary style, meant to attract not only hotel guests but residents and tourists alike. Park your ride and grab a bite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  896 reviews

Amazing stay as always

Customer review rating 5.0/5

Angelika Business - Confirmed reviews ALL

We have been coming to this wonderful hotel straight at the Palm for over 2 years now and love it! Super great team, so lovely! This time we came with family members and we were taken care of beyond expectation. it feels like home and is such a great hotel. Many thanks again!

Dear Ms. Angelika, Thank you for your kind words and for being a valued guest at Adagio Premium The Palm. We are delighted to hear that you and your family enjoyed your stay and felt at home with us. It is our team’s utmost priority to provide exceptional service, and we appreciate your recognition of their efforts. We look forward to welcoming you back for many more memorable experiences. Best regards, Hani Essmat Front Office Manager

Good location, friendly staff, very clean and well kept!

Customer review rating 4.5/5

Jodie C. Families - Confirmed reviews ALL

I stayed here with my mum for 4 nights and I couldn’t fault the hotel. Lovely clean room which also had a kitchen. Good breakfast and the staff were all very helpful and friendly! Great location too! I would highly recommend this hotel and if I visit Dubai again which I hope to I would definitely stay here again!

Dear Ms. C., Thank you for your kind feedback regarding your recent stay with us at Adagio Premium The Palm. We are thrilled to hear that you enjoyed our convenient location, friendly service, and the cleanliness of your room. It is our aim to provide a welcoming and comfortable environment for all our guests. Your recommendation means a lot to us, and we would be delighted to welcome you and your mum back should you choose to visit Dubai again. Best regards, Hani Essmat Front Office Manager

Хорошее расположение

Customer review rating 3.0/5

Ivan Families - Confirmed reviews ALL

Good location and the room was well-furnished. Nice breakfast. The dinner included in the room's fare was very bad...that's the worst thing about the hotel

Dear Mr. Ivan, Thank you for your feedback regarding your stay. We're pleased to hear you appreciated our location and breakfast. However, we regret that the dinner experience did not meet your expectations. Your comments are valuable to us as we aim for continuous improvement. Best regards, Hani Essmat Front Office Manager

Customer review rating 5.0/5

Irina Business - Confirmed reviews ALL

Good day, I would like to say that I’ve had a wonderful time in your hotel. I want to sincerely thank all the staff for making my stay comfortable and enjoyable. I will come back some time again for sure. Thank you so much!!! I wish you all the best! Warm regards, Irina A.

Dear Ms.Irina A., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hani Essmat Front Office Manager

Good location, great stuff

Customer review rating 2.5/5

Stan Couples - Confirmed reviews ALL

Hotel has very good location and AMAZING stuff! They are very nice, professional, happy to help. But, the hotel is completely "no alcohol" policy, not even on private beach (I've asked if I can bring the drink from beach bar next door, and was told it's not possible (understand it is Dubai, but would expect easier rules for international hotel, like the others have). As well, I couldn't enjoy any of my gold member benefits (no room upgrade due to availability - fine, and welcome drink was issue as well, as majority of ingredients were not on stock - non alco beer stock out, some fruits too, when asked for smoothie, so at the end I asked the waiter to "surprise" us and bring whatever he could - again, stuff very nice, helpful, just amazing). The room was acceptable, the main issue for us was the connection door with next room, which brought lot of noise from other guests. Kitchen well equipped, all you need available. Bathroom bit outdated, but still within expectations.

Dear M.Stanislav T., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hani Essmat Front Office Manager

Other web-users rate our hotel

  • 1,279 reviews 9.5/10 Location
  • 1,279 reviews 8.4/10 Room
  • 2,100 reviews 9.5/10 Service
  • 21 reviews 7.8/10 WiFi
  • 748 reviews 9.5/10 Beach
  • 641 reviews 8.1/10 Cleanliness
  • 622 reviews 8.5/10 Food
  • 560 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.