Mövenpick Jumeirah Beach 5 stars

Customer review rating 4.3/5 5,780 reviews

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Mövenpick Jumeirah Beach
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Room 1

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Children's age
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Hotel extras

  • Located in Dubaï Marina on the famous Walk in JBR district

  • Inspired dining and entertainment venues

  • Walking distance to the Arabian Gulf beaches

  • Spa, fitness facilities and swimming pool

  • Ballroom and 3 meeting rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • Boat excursionsPaying
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Business centrePaying
  • Copy/print service availablePaying
Information message

Hotel location

Mövenpick Jumeirah Beach

Jumeirah Beach Residence
Marina Dubai
282825
dubai
united arab emirates

Tel: +97144498888

Fax: (+971)4/4498889

Check-in from 14h00

Check out up to 12h00

  • Jumeirah Beach Residence 1 :  Dubai tram Jumeirah Beach Residence 1

  • By plane

    Dubai International Airport At 35km / 21 miles

GPS :25.080935, 55.137205

Our accommodations

Luxury awaits at the 5-star Mövenpick Hotel Jumeirah Beach. The lively seaside district can be seen from all of the 297 rooms which have balconies offering either city or partial sea view.

Superior King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Breakfast in bed
  • Mini Bar

Superior King Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive King Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Twin

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Twin Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

WEST BEACH BISTRO SPORTS LOUNGE

Type of cuisine: Bistro

Keep up to date with all the latest sporting action on multiple screens. Enjoy tasty gastropub food, beverage packages, including the longest Happy Hour on the Walk and a pool table. One on One offer on selected beverages during the month of August

SOUL

Type of cuisine: Thematic cuisine

The Soul restaurant and bar's funky design harbors a comfortable ambiance in which guests can enjoy the vibrant flavors reflecting Manhattan's finest 'foodie' neighborhoods. Our diverse menu has it all!

THE TALK RESTAURANT

Type of cuisine: International

There's a feast going on at The Talk Restaurant, where an impressive mix of flavors are blended. Enjoy fantastic buffets with live cooking stations at our themed dinner nights and the award-winning Friday brunch, or order from the à la carte menu.

THE FALLS CAFE

Type of cuisine: Cafe

The Falls Café is known for its healthy breakfast, all-day comfort food, indulgent pastries, and the unmistakable Mövenpick coffee, as well as the famous Mövenpick ice cream.

LAYALI POOL LOUNGE

Non contractual photo

Enjoy evening poolside indulgence in this seductive and sizzling environment, combining a full shisha menu with more than 30 different flavors, an a la carte mezze menu, live charcoal BBQ and Saj bread stations, complimented with oriental tunes.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 544

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 92 people

Find out more

Our guest reviews for
Mövenpick Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,780 reviews

Location is good

Customer review rating 4.3/5

M A. Families - 05/08/2020 Confirmed reviews ALL

The experience was standard. The location is what we stayed for. I wasnt too happy with the reception staff to be honest.

Dear Ms. Maria, I very much appreciate you taking the time to provide such extensive comments on your recent experience with us. You have very valid comments and I am deeply sorry for the experience you had with my Front Office team. This is certainly not our normal high standards of service and I sincerely apologize. I can assure you that all our team members understand that our valued guests are our greatest asset. When the hotel is not full we always do our best to accommodate early check ins when the booked room category is available. Unfortunately, during the busy EID holidays, we did not have rooms available for early check ins. However I can assure you that my colleagues are always doing their best to accommodate our guests as quick as possible and accommodate all requests whenever it is possible. I will also personally speak to our Front Office team as I can see there is an opportunity to offer some additional customer service training to our colleagues. Once again please accept my most sincere apologies. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our services. Thank you again. Warm regards, Amery Burleigh General Manager

I do not recommend for many reasons and i will never choose this hotel again

Customer review rating 4.3/5

Ms. A. Couples - 04/08/2020 Confirmed reviews ALL

No private beach No coffee or minibar in the room no tooth brush or paste very minimal supplies in the room Reception hardly can be reached on the phone and they are not prompt with solving problems No valet parking you will actually have to park your car by yourself and they do not allow you to access the hotel from the parking level you have to walk back to the front door Offer price on taj application is different than the actual price I actually went to 3 stars hotels that are way better than this i am surprised that this was the service of a 5 stars rated hotel We found an unpleasant surprise in the cabinet Concierge service is good I appreciate their support and location is good

Dear Ms. A., Thank you for taking the time to share your feedback of your recent stay with us. I am sincerely sorry that the hotel did not meet your expectations during your Eid long weekend stay. Due to the current worldwide Covid pandemic, the safety and well-being of our guests has become our number one priority. We have worked closely with local government and the international health community through AllSafe and Bureau Veritas to ensure we are implementing the safest practices into our hotel. I am sorry this was seen as a negative inconvenience for you. It tells me that we need to improve our communication with our guests, so thank you for your valuable feedback. Valet parking guidelines were decided by the local government and we adopted them to protect both our guests and our team members. Mini Bar and non-essential amenities are required to be removed from rooms as they present a high touch point between guests and need to be sanitized and sit for 24 hours minimum. So all of these items are available and complimentary using the QR code menu in each room, but are provided as requested. As you can imagine, there were many calls for these items and I apologize that you had to experience phones that were busier than normal. I have also met with the my department managers to review your comments about service and ensure that future guests are not inconvenienced. I am happy, however, to hear that you liked the location of our hotel and my colleagues from Concierge took good care of you. Again, my sincere apologies for the inconvenience you experienced over this busy holiday weekend. Warmest regards, Amery Burleigh General Manager

Good Stay and Quite

Customer review rating 4.3/5

Nabil T. Families - 03/08/2020 Confirmed reviews ALL

Room Very Good and good services

Dear Nabil, Thank you for taking the time to review us following your recent stay. I am glad to know that you had a great experience with us. We make every effort to ensure our guests expectations are exceeded. We hope to have the opportunity to look after you again in the near future. Warm regards, Amery Burleigh General Manager
Customer review rating 4.3/5

Basel Couples - 03/08/2020 Confirmed reviews ALL

Staying at the hotel was not comfortable AC was not working properly, I tried two rooms with the same issue

Dear Basel, Thank you for taking the time to share your feedback of your recent stay with us. I was genuinely sorry to hear your comment about your experience at our hotel. I have forwarded your feedback to the relevant department head for follow up and to check the Air Conditioning in all rooms. This feedback is very valuable and helps us to improve our service for everyone. I will also personally speak to our Front Office team as I can see there is an opportunity to offer some additional customer service training to our colleagues about prompt responses. Once again please accept my most sincere apologies. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our services. Thank you again. Warm regards, Amery Burleigh General Manager

It's a wonderful stay

Customer review rating 4.3/5

Savad Friends - 03/08/2020 Confirmed reviews ALL

Room service and pool also very good we enjoyed extremely level

Dear Mr. Savad, Thank you for taking the time to review us following your recent stay. I am delighted to read that you had an excellent stay in our hotel. I would also like to thank you for acknowledging the level of service provided by our colleagues from room service and the pool. We make every effort to ensure that our guests expectations are exceeded. I have also noticed your comment about the speed of internet in our hotel and have forwarded your feedback to the relevant head of department for required actions. We really appreciate your lovely comments and we hope to have the opportunity to look after you again in the near future. Warm Regards, Amery Burleigh General Manager

Reception tried to kick us out even though we paid for 2 nights (housekeeping was sent up for good measure)

Customer review rating 4.3/5

Julius Couples - 03/08/2020 Confirmed reviews ALL

The above says it all. I also posted the same on tripadvisor, but I'm not sure if you will approve that review.

Dear Mr. Julius, Thank you for your feedback and I so appreciate the details you have shared with me. Once again please accept my sincere apology for the unusual experience you have encountered with the service in our hotel. Clearly we had a grave miscommunication and I am so sorry for the inconvenience. Sincerely, Amery Burleigh General Manager

Amazing 5 star hotel

Customer review rating 4.3/5

Dr. M. H. Families - 02/08/2020 Confirmed reviews ALL

Staff are friendly and professional with particular reference to Mr Murad, the front office supervisor. Great Location.

Dear Dr. Mahmoud, Thank you so much for recognizing the great value that Mövenpick Hotel Jumeirah Beach represents and for recognizing the outstanding service of our team member, Murad. I have also personally shared your feedback with Murad and he was delighted to know that you had a great experience with us. I also appreciate your suggestion about adding more team members during a busy time like Eid long weekend. Once again thank you so much for your feedback. We look forward to welcoming you back again soon. Warm regards, Amery Burleigh General Manager

Excellent location. Great service

Customer review rating 4.3/5

Mike M. Solo - 01/08/2020 Confirmed reviews ALL

I stayed for 6 nights and really enjoyed my stay in a room with partial sea view on the 22nd floor. Nice room, with very comfortable bed and walk in shower. Quiet AC was appreciated! Excellent WiFi. All of the staff were excellent - always friendly and smiling, which made the stay very enjoyable.

Dear Mike, Thank you so much for recognizing the great value that Mövenpick Hotel Jumeirah Beach represents and for recognizing the outstanding service of our team members. I am delighted to read that you had a very enjoyable stay with us. We make every effort to ensure your expectations are exceeded. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel again. Warm regards, Amery Burleigh General Manager

Really Enjoyed

Customer review rating 4.3/5

Anonymous Families - 30/07/2020 Confirmed reviews ALL

The stay is Amazing. Only one note.. the breakfast is expensive.

Dear Mr. Mohammed, Thank you for taking the time to review us following your recent stay. I am glad to know that you had a great experience with us. I am truly sorry that you found our prices for breakfast a little bit expensive. We are well known for our high quality of product and service representing very good value. I am sorry this was not the case with your experience. Once again thank you so much for your value feedback and we hope to have the opportunity to look after you again in the near future. Warm regards, Amery Burleigh General Manager

Very Good Stay

Customer review rating 4.3/5

Farah Families - 27/07/2020 Confirmed reviews ALL

I have Great Experience with my Family ,They have Great Location,Very Friendly Staff,

Dear Farah Ahmad A., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafat Jayyousi Front Office Manager
Customer review rating 4.3/5

Naved Business - 26/07/2020 Confirmed reviews ALL

I was informed by the reservation team that my rom is sanitize & kept ready for me when check inn the ac wasn’t cooling. The toilet flush wasn’t working at all. On what circumstances was I told my room is ready.

Dear Mr. Naved, Thank you for your feedback and I so appreciate the details you have shared with me. I apologize for the unusual experience you have encountered with the service in our hotel. This is certainly not our normal high standards of service and I am sincerely sorry. I have personally spoken to the relevant department head as I can see there is an opportunity to offer some additional training to our colleagues about final room checks. Once again please let me apologize as I am genuinely sorry. I really hope we have the opportunity to welcome you back to our hotel to restore your faith in our services. Sincerely, Amery Burleigh General Manager

Good stay

Customer review rating 4.3/5

Qusai A. Couples - 26/07/2020 Confirmed reviews ALL

Amazing

Dear Qusai A., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafat Jayyousi Front Office Manager

Amazing stay

Customer review rating 4.3/5

Ahmed Couples - 23/07/2020 Confirmed reviews ALL

The most amazing night stay in movenpick hotel jbr Thank you for all services and all the team See you again and again

Dear Ahmed R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafat Jayyousi Front Office Manager

The room

Customer review rating 4.3/5

Eisa A. Friends - 21/07/2020 Confirmed reviews ALL

The First room was hot because the AC wasn’t working and the fridge not cooling , then we talk to the manager to solve this problem and he change the rooms, that’s why I give the overall experience 6 out of 10. And the reception guy was talking with us with a bad mood so we didn’t like this welcome, thank you for asking

Dear Eisa A., We appreciate you reaching out to notify us of your concerns related to your recent stay at The Movenpick Hotel Jumeirah Beach. We sincerely apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are very sorry to read the disturbances caused by the air conditioning unit in your room, at the same time glad to know that my colleague has take an immediate action and changed the room for you. Also we want to apologize for not being able to make you feel welcomed upon arrival, assuring you that we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafat Jayyousi Front Office Manager

Great stay but...

Customer review rating 4.3/5

Emmanuel Couples - 21/07/2020 Confirmed reviews ALL

Interior is great. Room is good, we had a room with a good view of the beach. Breakfast is good especially the friendly staff who entertained and offered us complementary dishes. Everything is great except for one simple thing.. considering that is it summer, we need lot of drinking water. We had to kindly call the receptionist thrice for just a couple of bottled water and I thought they will never bring it so I have to get out and buy ourselves water. Just right after I bought our water outside of hotel then the water finally arrived in our room. It's simple but it took hours for just a couple of bottled water.

Dear Emmanuel Q., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Jumeirah Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafat Jayyousi Front Office Manager
Customer review rating 4.3/5

Reda D. Couples - 21/07/2020 Confirmed reviews ALL

It was a very bad experience, all restaurants are closed, only one cafeteria is open next to the reception and poor bar full of hookers, only one small pool is open and full of kids. Even the parking, you need to park your car in the basement and walk to the outside then to the hotel.

Dear Reda D., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Jumeirah Beach. The vision of our clients is the key to complete our guests satisfaction, therefore we are very grateful for the time you spent writing this review We have taken a good note of your remarks related to the Bar and wanted to ensure you that the Movenpick Hotel management and staff never and will never entertain or allow such an activities in the Hotel premises as its forbidden and prohibited by the UAE low. We as a hotel unfortunately can't judge the guests from the way they dresses or looks to ask them to leave the hotel premises while no disturbance or unusual activities been noticed or reported by our guests. Also we are really sorry for not meeting your expectations with regards to the self-Parking system, assuring you that this has been implemented recently to ensure your safety under the COVID-19 safety management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafat Jayyousi Front Office Manager

Good stay

Customer review rating 4.3/5

Marwa M. Families - 21/07/2020 Confirmed reviews ALL

The welcome, the location and the safety were great.

Dear Marwa H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafat Jayyousi Front Office Manager

Ac wasnt working properly as its was too hot also to consider that we are in middle east and the summer is too hot

Customer review rating 4.3/5

Mohammed I. Couples - 20/07/2020 Confirmed reviews ALL

Ac wasnt working properly as its was too hot also to consider that we are in middle east and the summer is too hot. Also the web site is not updated with the food menu which offered in hotel restaurants

Dear Mohammed I., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafat Jayyousi Front Office Manager

A very pleasant time. Clean, good food, and good location.

Customer review rating 4.3/5

Zubair Couples - 30/03/2020 Confirmed reviews ALL

On arrival Ehsan on reception treated us very good. He sourced a room for us that was nice and clean. The beach view is partial, as another building is being built in front. But there was no noise from the building work. The hotel is 2 minutes from the beach. I will come back again. Soon InshaAllah.

Dear Zubair Q., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafat Jayyousi Front Office Manager
Customer review rating 4.3/5

G. Couples - 25/03/2020 Confirmed reviews ALL

Not good still

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