Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.1/5 1,242 reviews

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Description

Hotel extras

  • Complimentary pick-up & drop-off to DXB Airport (T1 & T3) and key shopping & beach spots.

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 5-min walk to Al Garhoud Metro Station and close to Deira City Center, and Festival City,

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,242 reviews

Customer review rating 0.5/5

Pheadon E. Solo - Confirmed reviews ALL

Disgusting service

Customer review rating 5.0/5

John A. Business - Confirmed reviews ALL

Very conveniently situated next to the airport I found my other overnight stay very pleasant with a nice upgrade to a sweet which was a nice surprise. Very friendly staff. Breakfast was also very nice with a huge variety of different things to eat.

Customer review rating 4.5/5

Ibrahim E. Business - Confirmed reviews ALL

I had a wonderful five-day stay in January 2026. The place itself is lovely, and the staff was exceptionally professional—both at the front desk and in housekeeping. I especially enjoyed the breakfast buffet.

Customer review rating 1.5/5

Irwin L. Business - Confirmed reviews ALL

Staff is friendly and helpful but rooms are spartan, missing essentials: no face tissues in the bathroom or anywhere in the room. No decor in the room, mini-bar empty. Quality of the buffet breakfast not commensurate with 5* hotels in Dubai, assortment of breads and breakfast pastries is lacking, choice of fruits is limited and the quality of the fruit available is poor , (hard not ripe, not sweet). Not a 5* hotel as represented.

Customer review rating 5.0/5

Martin S. Solo - Confirmed reviews ALL

I was upgraded to a suite! Thank you!!

Dear Martin S., Thank you for your kind words regarding your recent stay with us at Grand Mercure Dubai City. We are delighted to hear that you enjoyed your upgrade to a suite, and we strive to provide our guests with exceptional experiences. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Dubai City

Other web-users rate our hotel

  • 1,426 reviews 9.5/10 Location
  • 2,326 reviews 7.8/10 Room
  • 5,857 reviews 9.2/10 Service
  • 46 reviews 6.3/10 WiFi
  • 1,377 reviews 8/10 Cleanliness
  • 1,039 reviews 8.5/10 Breakfast
  • 7 reviews 10/10 Sustainability

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