Grand Mercure Hotel and Residences Dubai Airport 5 stars

Customer review rating (ALL Rating) 3.9/5 406 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Complimentary shuttle bus transfers to Dubai Airport Terminal 1 & 3 and La Mer Beach

  • Restaurant, Lobby Cafe, Outdoor pool, Spa & gym

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 257 hotel rooms & 104 fully furnished apartments

Our accommodation(s)

Hotel location

Grand Mercure Hotel and Residences Dubai Airport

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

WALIMA

Indulge in our high quality Middle Eastern inspired culinary offerings for breakfast & lunch buffet options

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  406 reviews

TripAdvisor Rating  4.5/5  362 reviews

Certificate of excellence 2023

Room service

TripAdvisor rating 5.0/5

ElodieGS78 TripAdvisor review

We stayed one night between 2 flights in this hotel. We ordered a room service for us and our baby. Rushdy took care of us. His professionalism was perfect ! Very nice, and very helpfull personn ! Thank you again

Elegant

TripAdvisor rating 4.0/5

Rebeccahkarera TripAdvisor review

Visited Aria Pool & Rooftop Lounge located at the rooftop. Has a Beautiful and breathtaking view especially at night. Beautiful view of Dubai airport runway. The food was delicious and it’s at a convenient location.

Great stay thanks to Adnam & Thurein

TripAdvisor rating 5.0/5

NicBees Families - TripAdvisor review

The hotel is beautiful & rooms spacious but the best reason to stay here is the amazing staff. We received such kindness & exceptional customer service from Adnam & Thurein. The buffet breakfast had plenty of options. Metro is close by & easy to get to and explore the city. Thank you Adnam & Thurein for representing the best customer service in Dubai 😀

Disappointed

Customer review rating 2.0/5

Malcolm M. Families - Confirmed reviews ALL

We were wanting 2 rooms to just relax as we arrived around 9am and were leaving again that same night for an early flight the next morning. I requested early checkin which was offered but then told we couldn’t get which I can sought of understand but why offer it. Got to the hotel and the lady at reception was very polite and she helped us with one room which was appreciated,the room was really good and our kids appreciated it. Within an hour our other room was ready which was a relief but unfortunately that’s where the good ended. We were not able to stay in our room as we could not get aircon to work so the room was very warm and as we asked for non smoking room were most upset that the room wreaked of cigarette smoke. Up until then we have had great stays at all our Accor hotels on our holiday so was upset it ended like this. For the near AED950 that we paid for such a short stay it definitely wasn’t value for money.

Mon & noeme from housekeeping They are nice and always greeting with big smile . Thank you for your efforts . It really

TripAdvisor rating 5.0/5

Jiang W TripAdvisor review

Mon & noeme from housekeeping They are nice and always greeting with big smile . Thank you for your efforts . It really inspire me a lot during the daily life and work . And also they give response and house cleaning effectively.

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Other web-users rate our hotel

  • 1,395 reviews 9.1/10 Location
  • 1,795 reviews 7.2/10 Room
  • 3,021 reviews 8.3/10 Service
  • 38 reviews 7.8/10 WiFi
  • 780 reviews 7/10 Cleanliness
  • 738 reviews 7.8/10 Breakfast
  • 576 reviews 9/10 Vibe
  • 469 reviews 8.3/10 Amenities

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