Grand Mercure Dubai City 5 stars

Name: Grand Mercure Dubai City, Hotel in Dubai - ALL
Address: 61B Street, Garhoud, Next to Al Garhoud Metro Station, DUBAI, 79841, AE
Telephone: +97145250000
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,073 reviews

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61B Street, Garhoud, Next to Al Garhoud Metro Station, 79841 DUBAI, United Arab Emirates

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Grand Mercure Dubai City

Upscale hotel for business and leisure

Ideally located beside Al Garhoud Metro and just minutes from DXB Airport and Deira City Centre, Grand Mercure Dubai City blends Emirati heritage with modern sophistication. Spacious rooms and suites ensure comfort, while leisure highlights include a rooftop pool with skyline views and a mezzanine family pool with its own bar for lunch. Guests can relax at the spa, enjoy international cuisine at Walima, or grab coffee and snacks at Qova. Nine versatile meeting rooms cater to business needs.

A 5-star hotel that offers locally exquisite facilities that is best for Middle Eastern guests reflecting Dubai with an authentic design ideal for business and leisure. This property is close to Dubai Airport, Business districts and shopping malls. This upscale international hotel offers brand new facilities such as a beautiful outdoor mezzanine pool, Gym & Spa , a specialty cafe, as well as premium and modern rooms ideal for friends, families, couples and travelers.

Stay minutes from Dubai International Airport. Explore City Centre Deira, Dubai Festival City, and the historic Gold & Spice Souks. Easy metro access connects you to Burj Khalifa, Dubai Mall, and the iconic Dubai Frame for a perfect city stay.

Celebrating local cultural heritage, the hotel offers a stay that blends indulgence and convenience. Experience exquisite Arabian hospitality from the moment you arrive until a memorable check-out.

Nawaf Hasan, Hotel Management

Discover Grand Mercure Dubai City, a premium hotel in the heart of Dubai near DXB Airport, business districts, and shopping hubs. Stay in modern rooms with high-end amenities, dine at our all-day restaurant or specialty café, and unwind at the Arabian Spa. Families can enjoy the mezzanine pool with kids' area and fountains, while business travelers benefit from versatile conference venues, creating an experience that blends comfort, convenience, and authentic Arabian hospitality.

Hotel extras

Travel stress-free! Book today & unlock complimentary 24/7 DXB airport transfers both ways.
Your City Home: Premium rooms & serviced suites offering space, stability, and comfort.
Family & Zen: Sun-soaked family pool with dedicated kids' zone and a luxury spa.
Urban Hub: 5-min walk to Metro; instant access to Deira City Center & Festival City.
QOVA Work-Life: Swap your desk for the high-energy vibe at our QOVA lobby workspace.

Our accommodation(s)

Room

Deluxe King

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Deluxe Twin

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View or Pool side

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Room

Premium King

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Premium Twin

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View or Pool side

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Suite

Deluxe Suite

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View or Pool side
Most of the accommodation: Additional living room / area

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Suite

Premium Suite

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side
Most of the accommodation: Dining room / area or Additional living room / area

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Suite

Dubai Suite

3 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Suite

Grosvenor Suite

5 pers. max
76 m² / 818 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s)
Views: City View or Pool side

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Suite

The Grand Suite

7 pers. max
101 m² / 1087 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View or Pool side

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Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

+971 4 525 0000

+971 4 525 0001

Railway station
Highway exit
Airport
Ferries

GGICO METRO STATION

Railway station

Access: 500 m / 0.31 mi 2 min walk

GGICO

Railway station

Access: 500 m / 0.31 mi 2 min walk

DUBAI INTL AIRPORT

Airport

Access: 1 km / 0.62 mi 30 min walk / 2 min drive

Shuttle

Shuttle scheduled

DUBAI CREEK

Ferries

Access: 5 km / 3.11 mi 35 min walk / 10 min drive

MOHD BN ZAYED 311

Highway exit

Access: 10 km / 6.21 mi 15 min drive

CREEK GOLF CLUB

Golf course

Access: 5.2 km / 3.23 mi 45 min walk / 12 min drive

DUBAI GOLD SOUK

Tourist attraction

Access: 7.8 km / 4.85 mi 40 min walk / 16 min drive

La Mer

Tourist attraction

Access: 12.6 km / 7.82 mi 20 min drive

BURJ KHALIFA

Tourist attraction

Access: 13 km / 8.08 mi 1 hrs walk / 12 min drive

DUBAI OPERA HOUSE

Opera/symphony/concert hall

Access: 13 km / 8.08 mi 1 hrs walk / 14 min drive

LA MER

Beach area

Access: 11 km / 6.84 mi 1 hrs walk / 5 min drive

FESTIVAL CITY

Shopping centre/mall

Access: 1.6 km / 0.99 mi 20 min walk / 6 min drive

DUBAI MALL

Shopping centre/mall

Access: 13 km / 8.08 mi 1 hrs walk / 12 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Grand Spa

Elevate your wellbeing at our 5-star wellness center. Experience our four-room Grand Spa with an authentic Moroccan bath, a 24/7 high-tech gym, and a stunning rooftop glass-bottom pool designed to help you recharge in the heart of Dubai.

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Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 234 m² / 2518 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 1,073 reviews

Claudio R. Business - 7/29/2026 Confirmed reviews ALL

Dear Claudio R., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated the early check-in and room upgrade. However, we regret that the condition of the room furnishings and carpet did not meet your expectations, as we strive to maintain high standards. Your comments about the breakfast experience will also be taken into consideration as we continue to enhance our offerings. Best regards, Grand Mercure Dubai City

Cathy G. Families - 7/28/2026 Confirmed reviews ALL

Dear Cathy G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a memorable experience celebrating your husband's birthday. It is our pleasure to create such special moments for our guests. Goodbye and best wishes, Grand Mercure Dubai City

Manoj G. Families - 7/27/2026 Confirmed reviews ALL

We had a very pleasant stay at Grand Mercure Dubai City and, compared with several other hotels we have stayed at, this was genuinely a very good experience. The hotel is clean, comfortable and very conveniently located, particularly for the airport and metro. The staff were generally friendly and helpful, and overall the hotel offered very good value for a stay in Dubai. As Accor ALL Gold members, we appreciated that our room upgrade was provided automatically without us having to request it. This was a nice recognition of our loyalty status. The only disappointment was the check-in experience. When we arrived at night, there was a very heavy queue, apparently because of flight cancellations, and only two staff members were dealing with a large number of guests. The dedicated Accor ALL priority check-in desk was unmanned. I waited at the priority desk for around half an hour before eventually being told that I would need to join the normal queue. As a Gold member, I would have expected the priority desk to be staffed, particularly during such a busy period. Airlines, for example, generally make sure their Gold and Platinum members have access to a dedicated priority service even when there are significant disruptions. I think Accor could apply the same principle during peak periods. Apart from this, everything else about the stay was fantastic. We enjoyed the hotel, the location and the overall service, and would certainly consider staying here again. With more consistent recognition of Accor ALL Gold and Platinum members at check-in, the experience would have been excellent.

Dear Manoj G., Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Dubai City. We are delighted to hear that you enjoyed a pleasant stay and found our hotel to be clean, comfortable, and conveniently located. It is gratifying to know that our staff contributed positively to your experience. We sincerely apologize for the inconvenience you encountered during the check-in process. Your observations regarding the staffing of the priority check-in desk during peak times are valuable, and we appreciate your insights. We strive to provide our loyal guests, such as Accor ALL Gold members, with a seamless experience, and we understand the importance of timely service, especially during busy periods. We appreciate your understanding and hope to welcome you back in the future, where we will continue to enhance the quality of our services. Best regards, Grand Mercure Dubai City

Mohammad A. Families - 7/25/2026 Confirmed reviews ALL

Dear Mohammad A., Thank you for your feedback. We are pleased to hear that you appreciated our prime location. However, we regret that our staff service and the condition of the furniture did not meet your expectations. Your comments will be taken into consideration for future improvements. Best regards, Grand Mercure Dubai City

Yiming S. Friends - 7/25/2026 Confirmed reviews ALL

Dear Yiming S., Thank you for your feedback. We appreciate your perspective on our services and facilities. Our aim is to provide a satisfactory experience for all our guests, and we are pleased to have met your expectations during your stay. Goodbye, Grand Mercure Dubai City

Web-users rating

Other web-users rate our hotel

1,222 reviews 9.4/10 Location
2,127 reviews 7.9/10 Room
5,243 reviews 9.1/10 Service
28 reviews 7.3/10 WiFi
1,268 reviews 8.1/10 Cleanliness
927 reviews 8.6/10 Breakfast
853 reviews 9/10 Vibe
68 reviews 9.2/10 Wellness Area

89 reviews 9.5/10 Location
150 reviews 5.8/10 Room
157 reviews 6.9/10 Service
72 reviews 5.6/10 Comfort
67 reviews 6.4/10 Cleanliness
49 reviews 7.8/10 Breakfast
38 reviews 7.4/10 Pool

54 reviews 8.8/10 Location
103 reviews 6/10 Room
102 reviews 5.6/10 Service
44 reviews 6.7/10 Cleanliness
37 reviews 7.8/10 Breakfast
15 reviews 7.5/10 Pool
7 reviews 4.7/10 Bar

33 reviews 9.6/10 Location
74 reviews 5.9/10 Room
96 reviews 7.2/10 Service
36 reviews 7/10 Cleanliness
22 reviews 7.8/10 Breakfast

42 reviews 8.9/10 Location
66 reviews 6/10 Room
61 reviews 8.2/10 Service
25 reviews 7.3/10 Cleanliness
18 reviews 8.6/10 Breakfast
15 reviews 8.4/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

Grand Mercure Dubai City is located at 61B Street, Garhoud, next to Al Garhoud Metro Station, 79841 Dubai. We are just minutes from Dubai International Airport and a 2-minute walk from GGICO Metro Station. Nearby attractions include City Centre Deira, Dubai Festival City, and the historic Gold & Spice Souks. On-site parking is available, and an airport shuttle is offered for an additional fee.

What types of rooms are available?

What services and amenities are available?

At Grand Mercure Dubai City, we offer a wide range of facilities to enhance your stay:

Free Wi-Fi and on-site car park
Buffet breakfast at Walima
Aria Rooftop Pool & Lounge and Huzza Mezzanine Pool with kids' area
Grand Spa with sauna and hammam, and a 24/7 Fitness center
7 meeting rooms and a business center

Additional charges apply for laundry, shuttle services, and spa treatments.

What dining options are available?

What are the check-in and check-out times?

Check-in at Grand Mercure Dubai City is from 02:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Dubai City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.