Grand Mercure Dubai Airport Hotel 4 stars

Customer review rating 4.4/5 52 reviews

ALLSAFE approved hotel

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Grand Mercure Dubai Airport Hotel
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+ 24 Services

Hotel extras

  • Glimpse a 360 view of Dubai at our glass-bottom rooftop pool

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisitely local facilities with premium and modern rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Grand Mercure Dubai Airport Hotel

61B Street
Garhoud
Next to GGICO Metro Station
79841 dubai
united arab emirates

Tel: +97145250000

Fax: (+971)45250001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 2km / 1.24 miles - Shuttle paying

  • By plane

    DUBAI INTL AIRPORT At 1km / 0.62 miles - Shuttle paying

  • By boat

    DUBAI CREEK At 5km / 3.11 miles

  • By car

    MOHD BN ZAYED 311 At 10km / 6.21 miles

  • By train

    GGICO At 0.5km / 0.31 miles

  • By train

    GGICO METRO STATION At 0.5km / 0.31 miles

GPS :25.250213, 55.344354

Our accommodation(s)

King Size bedroom 28 m2 equipped with comfortable bed, desk, Free Internet, LED TV , bathroom with shower, tea and coffee making facilities, mini fridge, safe deposit box, iron and ironing board Twin bedroom 28 m2 equipped with comfortable bed, desk, Free Internet, LED TV , bathroom with shower, tea and coffee making facilities, mini fridge, safe deposit box, iron and ironing board

Superior King Room

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin RoomNon contractual photo

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive King Room

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive Twin RoomNon contractual photo

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

WALIMA

Type of cuisine: International

International Cuisine rediscovering Middle Eastern culturally offering the best local breakfast in town, lunch and dinner buffet along with Signature Local Dish engages guests to immerse in the local Taste ritual, and dynamizes the buffet service

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIZMAH EMIRATI RESTAURANT

Type of cuisine: Regional

Emirati Restaurant celebrates cultural heritage in a contemporary way The menu is truly focsued on traditional dishes a new perspective on their culture without compromising on premium international standards

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 269

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Grand Mercure Dubai Airport Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

52 reviews

Fantastic stay at the hotel with the rooftop pool

Customer review rating 5.0/5

Sergei Business - 23/01/2021 Confirmed reviews ALL

An awesome stay! The receptionist Elmira welcomed me and made me feel like an expected guest. Your rooftop pool is beyond any comments, everything clean, spotless, fresh and vibrant. Coming back tonight. Thanks for everything!

Dear Sergei, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Accor Gold Member - no welcome drink

Customer review rating 2.0/5

Dymitri C. L. Families - 22/01/2021 Confirmed reviews ALL

I did not receive a welcome drink or welcome gift at room, and I am an Accor Gold Member. The hotel promissed to give me that when I asked over the phone but I did not receive anything after 2 days in the hotel.

Dear Dymitri, Thank you for taking the time to tell us about your experience at the Grand Mercure Dubai Airport Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wael Haddad Director of Rooms

Best Grand Mercure in Dubai

Customer review rating 5.0/5

S. A. Business - 22/01/2021 Confirmed reviews ALL

I had a quick stay, i was surprised by the level of design and quality of the hotel. It exceeded my expectations. Definitely best Grand mercure in dubai. It seems it will be my new home in dubai.

Dear Saif, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Well located, great room

Customer review rating 5.0/5

Anatol Solo - 19/01/2021 Confirmed reviews ALL

Really Great room and helpful staff

Dear Anatol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Well located. Good stay. Amazing staff. Very Clean!

Customer review rating 5.0/5

Joshua N. Solo - 19/01/2021 Confirmed reviews ALL

Satisfying experience. Will likely book again.

Dear Joshua, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

I love the place, some things need attention

Customer review rating 4.0/5

Khalid A. Solo - 17/01/2021 Confirmed reviews ALL

Excellent place, im a regular visitor, the gym needs to have water bottles, the toilet didnt have hand washing soap, coffee machine was not cleaned well, a used capsule was still in the dripping pipe.

Dear Khalid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wael Haddad Director of Rooms

Very good lay-over hotel for business people

Customer review rating 4.5/5

Larraine Business - 14/01/2021 Confirmed reviews ALL

This is a very good lay-over hotel for business people. Having a business center is very convenient and the ample seating in the lobby cafeteria with good social distancing is such a relief. I also like that there is a covid-testing facility right in front of the hotel. The roof top pool with open space is very nice to breathe some air.

Dear Larraine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Well located and comfortable Apartments.

Customer review rating 4.0/5

N. H. Families - 14/01/2021 Confirmed reviews ALL

Overall I have enjoyed my stay, the rooftop pool was great. Hygiene and cleanliness was highly maintained. Staff were very welcoming, friendly and helpful. I would like to highly applaude Joe who I believe is one of the managers at the breakfast Hall. He worked very hard to ensure service was running well while maintaining Covid safety measures. The reason I didn't give the hotel 10 stars is because I was staying in a serviced apartment and didn't receive all the facilities I expected such as a drying rack for washed clothes and kitchen knives for cooking, I had to buy my own! There was always a long wait when calling guest services. Finally I had very noisy neighbours who didn't respect other people's right to a peaceful stay. 3 apartments were occupied by 3 households who knew each other and had kids screaming at late nights and doors banging running around the corridors. Despite me complaining management was unable to diffuse the situation.

Dear N., Thank you for taking the time to tell us about your experience at the Grand Mercure Dubai Airport Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wael Haddad Director of Rooms
Customer review rating 3.5/5

Saeed E. Business - 12/01/2021 Confirmed reviews ALL

The hotel is good and thanks that I got upgraded room as a gold member. The breakfast was good and the rooms are great Sure I will be visiting this hotel again

Dear Saeed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Short stay near the airport

Customer review rating 3.5/5

Mch Families - 10/01/2021 Confirmed reviews ALL

The facility is really good. The service not always great... The location is great for the Airport and Deira City Mall. If you are travelling COVID 19 test centre is literally just across the road.

Customer review rating 5.0/5

Samak Solo - 10/01/2021 Confirmed reviews ALL

Great hotel , great service great location

Dear Alhousseyni, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Fancy rooms, super soft towels and cool pool

Customer review rating 4.0/5

Sjoerd Solo - 09/01/2021 Confirmed reviews ALL

I stayed for over a week in the hotel. This hotel is brand new, the interior design of the rooms is fancy (totally my personal taste) and the towels are super soft! Softer then in some 5 star hotels in Dubai and the rest of the world. The room has great amenities, the TV even has the option to connect your phone so you can watch Netflix (via your phone) on the TV in the room. Some rooms have the option for a connection with the room beside, they are connected via a 2-door system. 1 day there were 2 people in the room beside me and I noticed that I could hear everything they said. So maybe the doors could use some “sound-blocking” or something. It only had this 1 evening, maybe the guys spoke just very loud that also could be the situation. Didn’t bother me a lot though. The rooftop pool is cool, great views over the airport. Would be nice to have some more “green” there and maybe an actual bar. (Make it more cosy). The 2nd pool is not opened yet, but it looks like it’s going to be a nice area with fire places etc. The hotel lobby looks fancy, but not perse cosy. I do love it, but for a coffee/diner I’d visit the sister/neighbor Ibis Styles hotel (where they also serve all day breakfast). Both hotels are connected, so you can walk indoors to the other hotel. As with most new hotels, there are some points for improvement with the team, such as a seamless check-in, following-up on perks for elite members etc. But the hotel was very happy to receive insights/input on my experience as they really want to improve. That is worth a lot. Location is great if you need to be near the airport. Being a tourist, I’d say there are more convenient locations. Big plus is the metro station in only a few minutes walk. However it takes some time to reach downtown or marina. If you have a rental car, it would solve part of this. The neighborhood itself is “boring”. Not many nice restaurants around (as you’d see in places as JBR, Marina, Downtown or al Barsha). No medium/large supermarket close-by. I’d hope the area will develop a bit more. There are some malls close-by (Wafi Mall/Festival City Mall) that would cost about 20 AED with a taxi. You can’t reach them by walking. — But again, if you have a car or don’t mind to travel by metro/taxi the location is fine. Also if you like to explore the older parts of Dubai (Deira) this hotel is in an OK location. These area’s are close by metro/car/taxi. — Airport is VERY close, I did sometimes hear the A380 blowing their engines to take-off during the night. But this didn’t bother me and didn’t keep me awake or something. Ideal if you have a morning flight and also, if you arrive late at the airport and like to sleep asap to move on to your main hotel the next day.

Dear Sjoerd, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Amazing Hotel, Clean Rooms, Well Located, Friendly Stuff

Customer review rating 4.5/5

Mohamed E. Business - 09/01/2021 Confirmed reviews ALL

One of the best hotels which I really like in Dubai 10 min from Dubai airport, there is a metro station 5min walking time from the hotel which can take you almost every where, clean rooms, friendly stuff, in the reception they offer Arabic coffee and dates as a welcome to the guests, , because I am an All Accor member they upgraded my room to junior suite, which is amazing with wonderful furniture, coffee machine. The Gym is very good and organized, free underground parking ️, swimming pool, and even a relaxing room

Dear Muhammad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Perfect for a stay near the airport

Customer review rating 4.5/5

Markos K. Families - 08/01/2021 Confirmed reviews ALL

The 2 bedroom apartment was very comfortable for our family of 5. The rooftop pool was a lovely place to spend our last afternoon in Dubai.

Dear Markos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Excellent hotel

Customer review rating 5.0/5

Md Solo - 02/01/2021 Confirmed reviews ALL

Located close to the airport. Big spacious luxurious rooms. Excellent room service

Dear Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Good stay

Customer review rating 4.0/5

Prathmesh S. Families - 01/01/2021 Confirmed reviews ALL

In this difficult time cleanliness is very good at hotel,, which is most important for us as family

Dear Prathmesh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wael Haddad Director of Rooms

Good

Customer review rating 3.5/5

Ali D. Business - 01/01/2021 Confirmed reviews ALL

It was good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Well located

Customer review rating 4.5/5

Joseph A. Business - 27/12/2020 Confirmed reviews ALL

I enjoyed every bit of the hotel. The rate was very reasonable and I wish it is maintained to keep existing customers like myself and also attract prospective clients

Dear Joseph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

Super new ans excellent service

Customer review rating 5.0/5

Hicham Y. Solo - 26/12/2020 Confirmed reviews ALL

I stayed one night on my arrival to DXB due to late hours. This wa some of the best mercure hotels ever. Usually mercure hotels all over the world are convenient but not that great. This was has the look and feel of 4 or 4.5 star. The service also was excellent. I was upgraded and breakfast has an amazing variety.

Dear Hicham, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wael Haddad Director of Rooms

موقع جميل و هادئ

Customer review rating 5.0/5

Zanul Solo - 26/12/2020 Confirmed reviews ALL

Love it good hotel good team , Front office team Anisa , Collins and another young guy who checked me in I don't remember his name , all professionals . I would like to thank them all

Dear Zanul, We very much appreciate your comments regarding your stay at the Grand Mercure Dubai Airport Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Haddad Director of Rooms

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