Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.0/5 1,180 reviews

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Description

Hotel extras

  • Complimentary shuttle to Dubai Mall, La Mer Beach and drop off to DXB Airport T1 & T3

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,180 reviews

TripAdvisor Rating  4.5/5  627 reviews

Good service Basanta Nepali smiley And Quite Handsome Boy Talent Also

TripAdvisor rating 5.0/5

511basantan TripAdvisor review

Basanta he is nice gye and always respect me when i have in dinner he help in food and amenities every thing . I like his smile face and handsome honesty . I like hotel and gym and swimming pool . Fantastic service i never forget him . All staff also nice good . I will visit next month again this hotel . Byee see you . Thank you basanta miss you alot .

Very good

TripAdvisor rating 5.0/5

jeb t TripAdvisor review

I would like to mention this Hotel more than 5 star because of brilliant service and customer care. Every thing is perfect and upto the standard. I would like to mention Ms Alaa for her good service during our stay. She gave good care during our whole stay. Thanks all staff members.

Good stay as usual

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Hotel stay is perfect as usual, reception team are excellent and fast in service specially Ms Alaa Geidy

Outstanding service by staff.

TripAdvisor rating 5.0/5

Departure52009065167 TripAdvisor review

It was an amazing stay in this beautiful and neat and clean Hotel . Service was excellent and upto the standard. I have stayed in many luxury hotel but this is an outstanding property with a lot of good facilities. From check in to check out we impressed highly by very welcoming and respectful staff. Staff is the power of this unique property. I would like to mention Ms Alaa the duty manager who welcomed me in a very professional way. She gave me a very beautiful room with an outstanding view. She gave us good service during my stay. She is really helpful and professional duty manager who knows very well how to welcome the guest. Room was neat and clean. Bed was really comfortable my partner like this bed for a good relaxation. Food is very hygienic and tasty. Gym and pool also very neat and clean. Overall my stay was excellent. Thank you so much all the staff. See you soon.❤️❤️

Dear Departure52009065167, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us at Grand Mercure Dubai City. We are delighted to hear that you enjoyed your experience and found our hotel to be beautiful, neat, and clean. It is gratifying to know that our staff, particularly Ms. Alaa, made a positive impact on your visit with her professional and welcoming service. We pride ourselves on maintaining high standards of cleanliness and service, and it is heartening to learn that you appreciated the comfort of your room and the quality of our food. Your kind words about our facilities, including the gym and pool, are much appreciated and will motivate our team to continue delivering excellent service. We look forward to welcoming you back for another outstanding stay in the future. Best regards, Grand Mercure Dubai City

a great hotel near GGICO Metro Station

Customer review rating 4.5/5

Hv-muc Solo - Confirmed reviews ALL

An excellent hotel close to the airport but also close to the metro and quick access to the city and attractions. The hotel has two swimming pools with plenty of sun loungers, one of which is on the roof with a wonderful view of the airport.

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Other web-users rate our hotel

  • 1,713 reviews 9.2/10 Location
  • 2,423 reviews 7.2/10 Room
  • 5,351 reviews 8.9/10 Service
  • 54 reviews 5.8/10 WiFi
  • 1,185 reviews 8.4/10 Breakfast
  • 1,133 reviews 7.4/10 Cleanliness
  • 814 reviews 8.9/10 Vibe
  • 11 reviews 10/10 Sustainability

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