Grand Mercure Hotel and Residences Dubai Airport

Grand Mercure Hotel and Residences Dubai Airport

Customer review rating (ALL Rating) 4.4/5 427 reviews

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Hotel extras

  • Complimentary shuttle bus transfers to and from Dubai Airport Terminal 3 and La Mer Beach

  • Restaurant, Lobby Cafe, Outdoor pool, Spa & gym

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 257 hotel rooms & 104 fully furnished apartments

ALLSAFE approved hotel

Hotel location

Grand Mercure Hotel and Residences Dubai Airport

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

WALIMA

Indulge in our high quality Middle Eastern inspired culinary offerings for breakfast & lunch buffet options

Our accommodation(s)

King Size bedroom 28 m2 equipped with comfortable bed, desk, Free Internet, LED TV , bathroom with shower, tea and coffee making facilities, mini fridge, safe deposit box, iron and ironing board Twin bedroom 28 m2 equipped with comfortable bed, desk, Free Internet, LED TV , bathroom with shower, tea and coffee making facilities, mini fridge, safe deposit box, iron and ironing board

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  427 reviews

TripAdvisor Rating  4.5/5  256 reviews

Housekeeping room 208 clean very well

TripAdvisor rating 5.0/5

Chompatsorn U TripAdvisor review

Housekeeping is amazing i like very much and its good experience with bikram dulal and yogo also ananda they are good person and friendly and good behave i like they cleaning service is very nice.im so happy stay in grand mercure .

A quick stop over in Dubai

Customer review rating 3.0/5

Mohammed Solo - Confirmed reviews ALL

The hotel itself was very good.Perfect location near the airport and walking distance from the metro station.very nice room as well

Housekeeping room 130

TripAdvisor rating 5.0/5

990khawarr Families - TripAdvisor review

We are very happy to be here in Grand mercure hotel and everything here was very good also staff people very good and friendly and their behavior was so nice and housekeeping was so nice and specially staff Bikram Dulal was so nice person.

Dear Guests , We would like to thank you for taking the time and share your valuable feedback with us. We are very happy to hear that you have enjoyed your stay with us and found our hotel clean and new. We look forward to welcome you back again in the near future. Thank you, Ahmed Abbas Front Office Manager

Disappointing Stay

TripAdvisor rating 3.0/5

coppingshg3 Business - TripAdvisor review

Checked in at the hotel mid afternoon with no rooms available, had to wait in the lobby area for nearly two hours until a room was available. The room was ok, nothing stood out as remarkable. The door staff only seemed interested in offering hotel cars and not local taxis, these are normal 3 times the cost. Always insist on local taxi Breakfast for a 5* hotel was average to poor, the buffet area was pretty small and at times not well stocked, the staff especially the Eastern European lady was very surly and not friendly at all. Was disappointing that the roof top pool was closed during my stay as the lower level pool shared with Ibis Styles was too busy to be able to relax Overall opinion is there are better options in Dubai and it’s only real selling point is location to the airport All in all a disappointing stay

Dear Guest , Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Abbas Front Office Manager

House keeping

TripAdvisor rating 5.0/5

698saq Friends getaway - TripAdvisor review

House keeping was a amazing I like it very much and it's good experience with Bikram Dulal and Sandesh They always talk good friendly and always feel comfortable And they always behave properly and hotel services are great these two guys always help us to get the best over here

Dear Guest , Thank you for sharing your review. We are glad to know you had a memorable experience with us and we certainly look forward to welcome you back again soon. Best Regards, Ahmed Abbas Front Office Manager

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Other web-users rate our hotel

  • 848 reviews 9/10 Location
  • 1,088 reviews 7.9/10 Room
  • 1,960 reviews 8.5/10 Service
  • 30 reviews 7/10 WiFi
  • 520 reviews 8.2/10 Cleanliness
  • 498 reviews 7.4/10 Comfort
  • 475 reviews 9.7/10 Vibe
  • 418 reviews 8/10 Breakfast

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