Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.2/5 1,110 reviews

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Description

Hotel extras

  • Travel stress-free! Book today & unlock complimentary 24/7 DXB airport transfers both ways.

  • Your City Home: Premium rooms & serviced suites offering space, stability, and comfort.

  • Family & Zen: Sun-soaked family pool with dedicated kids' zone and a luxury spa.

  • Urban Hub: 5-min walk to Metro; instant access to Deira City Center & Festival City.

  • QOVA Work-Life: Swap your desk for the high-energy vibe at our QOVA lobby workspace.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,110 reviews

Customer review rating 4.0/5

Marites U. Business - Confirmed reviews ALL

Dear Marites U., Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Dubai City. We are pleased to hear that you appreciated our prime location and found your suite to be comfortable and spacious. It is gratifying to know that our staff provided you with friendly service during your visit. We sincerely apologize for the inconvenience caused by the rooftop pool being under renovation. We understand how disappointing it can be not to enjoy such amenities during your stay. Additionally, we appreciate your constructive comments about our dining options. Your insights regarding the breakfast selection and the limited variety in our lunch and dinner menus are valuable, and we will certainly take them into consideration for future enhancements. We hope to welcome you back soon, once the renovations are completed and with improved dining options, ensuring an even more enjoyable experience. Best regards, Grand Mercure Dubai City

Customer review rating 1.5/5

Michael H. Couples - Confirmed reviews ALL

Dear Michael H., Thank you for sharing your feedback. I regret to hear that your experience with our food services did not meet your expectations, despite your satisfaction with the accommodation. Your comments are valuable to us as we strive for improvement. Goodbye, Grand Mercure Dubai City

Customer review rating 5.0/5

Avinash N. Business - Confirmed reviews ALL

Dear Avinash N., Thank you for your kind words regarding our reception staff, particularly Rachel. We are pleased to hear that she provided you with excellent support during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Dubai City

Customer review rating 4.5/5

Anuj G. Business - Confirmed reviews ALL

Dear Anuj G., Thank you for your positive feedback regarding our location, room amenities, and the helpfulness of our staff, especially Ms. Rechael. We value your input on the breakfast options and will take it into consideration as we strive to enhance our offerings. Best regards, Grand Mercure Dubai City

Customer review rating 3.0/5

Frederic L. Business - Confirmed reviews ALL

Dear Frederic L., Thank you for your feedback regarding your recent stay. We regret that your room did not meet your expectations and appreciate your preference for a more moderate air conditioning setting. We take all guest comments seriously and will consider them as we continually strive to improve our services. Goodbye and best wishes, Grand Mercure Dubai City

Other web-users rate our hotel

  • 1,226 reviews 9.4/10 Location
  • 2,122 reviews 7.8/10 Room
  • 5,278 reviews 9.1/10 Service
  • 31 reviews 6.9/10 WiFi
  • 1,265 reviews 8.2/10 Cleanliness
  • 933 reviews 8.6/10 Breakfast
  • 858 reviews 9.1/10 Vibe
  • 63 reviews 9.4/10 Wellness Area

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