Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.1/5 1,280 reviews

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61B Street, Garhoud, Next to Al Garhoud Metro Station, 79841 DUBAI, United Arab Emirates

Description

Hotel extras

  • Complimentary pick-up & drop-off to DXB Airport (T1 & T3) and key shopping & beach spots.

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 5-min walk to Al Garhoud Metro Station and close to Deira City Center, and Festival City,

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Telephone
Fax +971 4 525 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,280 reviews

TripAdvisor Rating  4.4/5  701 reviews

Customer review rating 4.5/5

Ray B. Couples - Confirmed reviews ALL

Close to airport with modern rooms and facilities

Dear Ray B., Thank you for your kind words regarding your recent stay with us at Grand Mercure Dubai City. We are delighted to hear that you appreciated our modern accommodations and convenient location near the airport. Your feedback is invaluable to us, and we look forward to welcoming you back in the future for another enjoyable experience. Best regards, Grand Mercure Dubai City

Customer review rating 4.0/5

Oluwatoyin A. Friends - Confirmed reviews ALL

Ii would have been nice if there was microwave in the rooms.

Dear Oluwatoyin A., Thank you for sharing your positive feedback regarding your stay at Grand Mercure Dubai City. We are pleased to hear that you appreciated our location and had an enjoyable experience. Your suggestion regarding the inclusion of microwaves in the rooms has been duly noted, as we continuously strive to enhance our guests' comfort and convenience. We hope to welcome you back in the future. Best regards, Grand Mercure Dubai City

Customer review rating 2.5/5

Bolanle O. Friends - Confirmed reviews ALL

The location of the hotel was perfect, shuttle pick up on time. The hotel was beautiful. The receptionist were not helpful at all to our needs. We couldn't use the microwave, anything we asked for was a NO

Dear Bolanle O., Thank you for your feedback regarding your recent stay at Grand Mercure Dubai City. We are pleased to hear that you found our location and shuttle service satisfactory. However, we regret to learn that your experience with our reception team did not meet your expectations. We take guest feedback seriously and will reflect on your comments to enhance our service delivery in the future. Best regards, Grand Mercure Dubai City

Customer review rating 4.5/5

Paul G. Business - Confirmed reviews ALL

Ideally located close to the airport and near metro station. Friendly and helpfull staff. Room was clean and warmley

Dear Paul G., Thank you for sharing your positive feedback regarding your stay. We are delighted to hear that you appreciated our location and the friendliness of our staff. Your kind words about the cleanliness of your room are also greatly appreciated. Best regards, Grand Mercure Dubai City

Exceptional

TripAdvisor rating 5.0/5

Mailenda P TripAdvisor review

Staff are friendly and accommodating, Olawole also very friendly and assist your needs, the room is very clean facilities like pool and gym are also good. Location is perfect specially when your traveling.

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Other web-users rate our hotel

  • 1,469 reviews 9.5/10 Location
  • 2,248 reviews 7.7/10 Room
  • 5,843 reviews 9.1/10 Service
  • 50 reviews 5.4/10 WiFi
  • 1,247 reviews 8.1/10 Cleanliness
  • 1,076 reviews 8.6/10 Breakfast
  • 938 reviews 9/10 Vibe
  • 530 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.