ibis Styles Dubai Airport

we stayed for 4 days, the room was clean. The breakfast was good and had fresh veggies, made to order egg omelettes, fruits, different kind of breads and plenty of option for vegetarians. There is an hourly shuttle to the airport at the top of the hour and metro station in 5 minutes walk. Check in was easy and staff were courteous.

Stay was ok however upon checking in I was told my booking was cancelled even though I had already checked in online and they said pay at property Check in staff were really helpful however I was then moved to a smoking room I also left a pair of clothes behind. I called and sent an email straight away but after housekeeping ‘checked’ they found nothing. I also received no response via email and had to call three times If you can please put in writing that housekeeping chucked these shorts away or just didn’t check that will be great so I can claim them on travel insurance Kind Regards, Michael

The ibis styles concept drew me to this hotel but there was chaos at breakfast. Severe lack of basic items such as cutlery , glasses , bowls , butter portions , tea bags. This shortage was daily no matter what time you take breakfast. No food offer for lunch or dinner. Only a very expensive cafe counter. I’ve never experienced an ibis without an evening food offer. The housekeeping also could not cope with the turnaround on rooms. People who stay more than one night are left as non priority for room cleaning towel changing. Again constant shortage of towels. This is obviously a transit airport hotel so surely enough equipment and quantities should be regularly reviewed. Personally I wouldn’t stay here again because the experience was like being in an airport rather than a hotel

Good stay

The hotel was good. The rooms were adequately sized, the food was decent. I would like to thank Vikas on the front desk for the amazing hospitality.He took great care of the guests and helped out with everything possible. Definitely would recommend this place.