Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 2,593 reviews

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Iconic luxury accommodation with 364 rooms and suites, where the original grandeur has been preserved in the historic Metropole Wing, while the newer Opera Wing offers neo-classical elegance. All of our 5 star accommodations are equipped with comfortable Sofitel MyBed and stylish furnishings. Hotel room features also include broadband Internet, LCD televisions and Balmain bathroom amenities.

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI

GPS:21.025616, 105.856115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,593 reviews

TripAdvisor Rating  5.0/5  8,510 reviews

Certificate of excellence 2023

Amazing stay in Hanoï

TripAdvisor rating 5.0/5

dumasfabien Couples - TripAdvisor review

Everything was perfect in these property. We have booked the Sofitel with American Express voyages. The room was beautiful and well maintained. The restaurant was very tasty and all the staff of the hotel were friendly and professional. We will come back when we visit Hanoï in the future.

Excellent stay at truly peerless, historical hotel

Customer review rating 5.0/5

Kaden G. Friends - Confirmed reviews ALL

My close friend Evan and I immensely enjoyed our one-night stay. We were very surprised and delighted by the service we received for what the cost of our booking was. Not only were we able to check in early for no cost, but were able to check out late for no cost as well AND spend time at the pool until our train to Sa Pa the evening of our checkout date. The hotel staff were also all kind, professional, knowledgeable, and attentive. We will certainly stay here again when back in Hanoi during a future trip.

The bed was too small !

Customer review rating 3.0/5

Anh B. Families - Confirmed reviews ALL

Our family consists of three persons, ie. Myself, my wife and my 16 month old son. And the bed in room 358 was so small for three of us. It was a queen size bed, not a king size. So me and my wife could not manage to sleep for the whole night. I rang room service and asked for a small bed for my son but they tod me that there was not enough space in the room for the smallest extra bed. Other than that, everything was fine!

Bad check-in experience

Customer review rating 2.0/5

Michael C. Business - Confirmed reviews ALL

Rooms are good; service lacking. In particular, I had a bad check-in experience the first time I stayed. The Sofitel upgraded to a new system that listed charges in the folio that had not been consumed and I asked for the folio to be changed. In addition, the system was not able to put a hold on my credit card and I was forced to pay the whole bill upfront. I try to avoid returning to the Sofitel and am only staying the other company-approved hotels are fully booked.

Yet again suberb !

Customer review rating 5.0/5

Kathryn C. Business - Confirmed reviews ALL

I have been staying at the Metropole since 2002 and always stay with you. I have a luxury tour company - Black Belt Tours New Zealand, and only send my clients to the Metropole if visiting Hanoi -2002 to 2019. I have now reopened my company and am looking forward to my clients enjoying your excellent service. Thank you.

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Other web-users rate our hotel

  • 377 reviews 9.7/10 Location
  • 540 reviews 8.4/10 Room
  • 1,064 reviews 9.5/10 Service
  • 355 reviews 8.9/10 Food
  • 306 reviews 9/10 Vibe
  • 197 reviews 9.1/10 Breakfast
  • 149 reviews 6/10 Comfort
  • 96 reviews 9/10 Cleanliness

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