Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 3,214 reviews

Sofitel Legend Metropole Hanoi - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,214 reviews

TripAdvisor Rating  5.0/5  8,577 reviews

Certificate of excellence 2023

Legendary stay

Customer review rating 5.0/5

Alex N. Business - Confirmed reviews ALL

Home away from home in Hanoi, excellent service, location and staff

Dear Alex N., Thank you for the kind words! We are thrilled to hear that you found our hotel to be a home away from home during your time in Hanoi. Our team takes great pride in providing excellent service, and we are glad that our location and staff exceeded your expectations. Your feedback holds immense value to us. Thank you for your loyalty, and we sincerely hope to have the pleasure of welcoming you back "home" in the future. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Very nice place

Customer review rating 4.5/5

Lý P. Families - Confirmed reviews ALL

Good service

Customer review rating 5.0/5

Tuyen V. Business - Confirmed reviews ALL

Butler Viet Nam and team at Sofitel Legend Metropol Hanoi provide imaging services

Dear Tuyen V., Thank you very much for sharing your marvelous comments, we are flattered to read know that you had an overall great experience. We are humbled by your kind words, rest assured that we will share to Mr. Nam, Ms. Giang and the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Good location. Near the main sightseeing and shopping points.

Customer review rating 4.5/5

Ning Y. Friends - Confirmed reviews ALL

Room - Spacious , Mattress is comfortable Staff - Very friendly and helpful Restaurant - delicious food

The sincerest care and attentive assisted from butler name Mr. Chu Vihn Hiep

Customer review rating 5.0/5

Piyada T. Solo - Confirmed reviews ALL

The assistance provided by the hotel is the best since I have ever stayed in any hotels. I felt very at ease because I received sincere care and assistance. Have a high intention to provide service. The butler service was very impressive as I had lost my most important documents at the airport. The butler's name Chu Vihn Hiep He helped by quickly tracking down the documents back to me before I returned to Thailand the next day. I never expected to receive such quick and attentive help. I will share all the good things I received from the hotel. Especially the help from Mr. Chu Vihn Hiep.

Dear Piyada t., The magnifique experience you have is Sofitel Legend Metropole Hanoi’s aim for our guests to receive and it is always our hope to meet if not exceed the expectations of us. Providing excellent service is our passion and it is worthy for every guest to be the recipient of such. Thank you very much for recognizing the sincere caring of Hiep, our Butler. Rest assured that your kind words and compliments will be shared with him and the rest of the team as this will definitely be an encouragement to continue on providing excellent service. We look forward to welcome you back and being of service to you again in the near future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Other web-users rate our hotel

  • 545 reviews 9.5/10 Location
  • 714 reviews 8.4/10 Room
  • 1,469 reviews 9.6/10 Service
  • 446 reviews 8.9/10 Food
  • 428 reviews 9.2/10 Vibe
  • 386 reviews 8.5/10 Amenities
  • 272 reviews 9.3/10 Breakfast
  • 215 reviews 6/10 Comfort

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