Sofitel Legend Metropole Hanoi Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 9,466 reviews

ALLSAFE approved hotel

Information message

Sofitel Legend Metropole Hanoi
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+ 24 Services

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000 hanoi
viet nam

Fax: (+84)2438266920

Check-in from 14h00

Check out up to 12h00

  • LONG BIEN STATION.:  N/A LONG BIEN STN

  • TRANG TIEN STREET:  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS:21.025616, 105.856115

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 185

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

9,466 reviews

TripAdvisor Rating 5.0/5

8,328 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice stay and warm welcome in the best hotel in Hanoi.

Customer review rating 4.5/5

Jj B. Business - 03/12/2021 Confirmed reviews ALL

Very beautiful and comfortable rooms. Superb hotel with historical character. Staff very professional and friendly William is a very kind and very present host .

What a beautiful hotel with great location in Hanoi.

Customer review rating 5.0/5

Thuy S. Solo - 03/12/2021 Confirmed reviews ALL

The ambience and service are all impeccable. Love this hotel.

Excellent experience

TripAdvisor rating 5.0/5

frombinh 03/12/2021 TripAdvisor review

The service is almost perfect - staffs are attentive, friendly kindly, warm but still respect guests' privacy. They almost automatically upgraded our room when more spacious and beautiful rooms are available, extended checkout time, provided the best advice on selecting food even though that takes a lot of their time, kindly fixed my mom's shoes even before we noticed the problem, initiated any free-of- charge service we might need, the phone receptionist is a wonderful guy. The architecture and atmosphere are elegant and cozy, the french food is good, cake is superb, the bubble bath smells so nice and is full of rose and orchid petals for my mother's birthday. Thank every one indeed, but especially impressed by my Ms Ha who took us around to choose among rooms and share her own experience of working for Metropole. I don't remember her current position, but her previous role in the hotel was to welcome guests in the airport. Love her ardent help, her voice and sharing.

Good stay

Customer review rating 4.5/5

R R. Couples - 30/11/2021 Confirmed reviews ALL

It was our 27th wedding anniversary and due to Covid pandemic we wanted to have a very personal celebration without a group. And we had a wonderful dinner and your staff made it even more pleasant.

Day hotel- fantastic idea

Customer review rating 5.0/5

Anonymous Business - 30/11/2021 Confirmed reviews ALL

Fantastic way to use this beautiful hotel as an office for the day. Five star service with a brillaint F&B deal as well. ended the day with a few drinks in Angelina's which was lovely.

Well located, friendly staff, super clean and neat

Customer review rating 4.5/5

Linh N. Families - 30/11/2021 Confirmed reviews ALL

We had a great holiday with Sofitel, an unplanned trip during this difficult time. It would be much better if the hotel had an indoor swimming pool. The weather was so good for walking around Hoan Kiem lake and taking photos. The staff here was super friendly and helpful.

Good stay!

Customer review rating 4.5/5

Anonymous Families - 29/11/2021 Confirmed reviews ALL

I had received great supports from all hotel staff whenever I needed. The team is very helpful and friendly. Even I spent only one night at the hotel, it was remarkable.

Very good!

Customer review rating 4.5/5

Đỗ T. H. Couples - 28/11/2021 Confirmed reviews ALL

Nice stay, good food, I will for sure come back!!

Pleasant Stay

Customer review rating 5.0/5

Mahendra G. Business - 28/11/2021 Confirmed reviews ALL

It was first time for me to stay Metropole Hotel in Hanoi. It was great experience with pleasant stay. Extremely friendly and helpful staff. Nice food comfortable room. Ms. Ha the front office was very concern and takin care all needs. Thank you so much.

Great experience very helpful staff

Customer review rating 4.5/5

Tobias Business - 25/11/2021 Confirmed reviews ALL

Thanks so much it was great

Well located

Customer review rating 5.0/5

Mai P. Families - 25/11/2021 Confirmed reviews ALL

Friendly

Great stay in a wonderful hotel.

Customer review rating 5.0/5

Antonia G. Couples - 24/11/2021 Confirmed reviews ALL

We had a great stay at the Sofitel and really enjoyed the afternoon tea followed by free flow cocktails and canapés in the evening. The pool was heated to a nice temperature. The bedroom was so comfortable, with a choice of pillows. We also had someone who came up and ran a bath for us. The shower had a great pressure and breakfast the next day was great too.

Finally had a chance to stay in this historical hotel

Customer review rating 4.0/5

Michael S. Business - 24/11/2021 Confirmed reviews ALL

Wish I had more time. Took this opportunity on a business trip but little time to take in the ambiance.

Wonderful service, excellent location, classy hotel.

Customer review rating 5.0/5

James Couples - 23/11/2021 Confirmed reviews ALL

Wonderful service, excellent location, classy hotel.

Great place; great staff; great stay

Customer review rating 5.0/5

Anonymous Couples - 23/11/2021 Confirmed reviews ALL

The room was spacious and cozy. The staff was wonderfully attentive. It was the epitome of relaxation.

Luxury room and fantastic drinks and food deal!

Customer review rating 4.5/5

Aaron Friends - 23/11/2021 Confirmed reviews ALL

The room was fantastic. The bed was particularly comfortable and luxurious. We signed onto a brilliant deal that included afternoon tea, cocktails and canapés, as well as buffet breakfast the next morning. Brilliant value and enjoyed everyone moment. The bomb shelter and history tour was also really interesting.

A polished and peaceful oasis

Customer review rating 5.0/5

Francesco M. Couples - 23/11/2021 Confirmed reviews ALL

Enjoyed a weekend stay-cation. The room was probably the simplest but it was way beyond the level of comfort you can find anywhere else. The whole place is an oasis of peace and luxury in the heart of the city, yet it manages to shield you from the chaos of Hanoi. The amenities and facilities are top-notch. The room has everything you could possibly think of. The restaurants are beautiful, as every other part of the hotel. The garden is beautiful. It was a pleasant experience, a much-needed unwinding time, made possible by the level of this structure and the training of the staff.

Very luxurious. Magnificent Hotel and Service

Customer review rating 5.0/5

Thu T. Solo - 19/11/2021 Confirmed reviews ALL

Stayed at the Sofitel Legend Metropole in Oct 2021, and was very, very happy. I would rate it as the best Hotel I have ever stayed in. They have a very quick response. I emailed the hotel directly after making my agoda booking, in order to change my stay because of pandemic. A very prompt response was received. The hotel is beautiful and full of old world charm and the rooms are spacious and comfortable. The staff have been amazing and extremely helpful. They respond in a very timely manner to all questions and requests. My room is a nice large room with a nice size bathroom with bathtub and a view overlooking the center road of Ha Noi. The views from the balcony were also a bonus. Although one drink wasn’t free in my room grade but they prioritized to present me almost the same interest. Completely enjoyed lounging by the pool with a cocktail. In the early morning, the swimming pool was a peaceful area to lie down to relax and to enjoy the surroundings and to watch staff doing their job with their passion. It was very interesting and enjoyable. I highly recommend this hotel for those visiting Hanoi.

Good service

TripAdvisor rating 5.0/5

thetrachafn Business - 04/04/2021 TripAdvisor review

I always get your smile and I am very happy every time to go hotel. Food is good, room is very clean. Staffs are friendly. I think I comeback to my house every time I go your hotel. I always get a lot of your smile! Thank you so much!

Dear thetrachafn, We sincerely appreciate you taking the time to give your feedback to the Trip Advisor community. Thank you very much for your nice words for our " good food", "clean room", especially our friendly and smiley service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service due to you. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Sofitel Metropole

TripAdvisor rating 5.0/5

Discover774023 Business - 02/02/2021 TripAdvisor review

A very nice stay with clean rooms and good ameneties. The breakfast quality was very good. The staff of the hotel was very supporting throughout the stay. Overall it was a wonderful experience at Sofitel.

Dear Discover774023, Thank you very much for sharing your wonderful comments, we are happy to read know that you had you had an overall great experience. We are humbled by your kind words on our room, our amenities, our breakfast and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

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