Sofitel Legend Metropole Hanoi Hotel 5 stars

Fantastic accommodations, beautiful grounds, impeccable service. I loved my brief stay. Cannot remember a superior hotel stay. Thanks for preserving and sharing the history of your magnificent hotel.

The corridor carpets are stink. Coffee and tea weren't as I expected. I was very disappointed with the afternoon tea and cappuccino at the restaurant. Others were ok.

The metropole lives up to its reputation yet again. Immaculate service, tastefully decorated room - you can't ask for a better hotel in Hanoi

I stayed in the new section and was very impressed with the simplicity and restraint of the decor that stayed faithful to its historic references without becoming pastiche. Overall - this is my new favourite hotel in Hanoi.

The experience lived up to the hype of a stay at the "most important Hotel in Hanoi", a hotel that has been open for almost 120 years. The "software" also matched the "hardware" in as much as the hospitality shown to my by the management and the staff was equally as impressive as the salubrious surroundings. I was very happy to have had the chance to chat with Anthony who greeted me so warmly followed by William the GM and Antoin and Mrs Khanh in the F&B Team. I was most grateful to Giao in Guets Relations for an excellent tour of the hotel including the Bunker Tour as well as Tien and Dung who took great care of my room and room service requirements.

Great experience , professionally groomed team and beautiful mix of contemporary and old classical decor n interiors

I came at very early morning from Sapa, the staff welcomed us and got us checked in asap, I was so tired and very glad to get rest after long trip with his sympathy, so we could start a nice day in Hanoi then.

Very Good

I have made several stay in the Metropole over years. For the previous times, it did not impress me so much and i was just being ok. I don’t like the fact that the customer had to adjust the hot&cold water manually, also, the room was too small in the old wing (Ngo Quyen street) comparing to other hotels. This time, i had chance to stay in another wing (Ly Thai To street) and I felt it better. The room is bigger and the facility is better. And under the pandemic, hospitality area is tremendously affected, the staff have to work harder, but every time I asked for direction (because I got confused by changing to another wing), there was always someone nicely and patiently guide me all the way to whatever place that i was heading to, with the best manners, its amused me.

I arrived at the Metropole Hotel after a trip in remote areas of Vietnam. It was a balm for my body and soul to be able to relax in a lovely and comfortable room.

My experience was memorable. The services provided and the attentiveness of the staff were outstanding.

Excellent customer service, fantastic breakfast! The staff members were very professional

We made the hotel our base for a multi-day visit to Hanoi and were delighted with the high level of service and the quality and comfort of the rooms. We especially enjoyed the restaurants and the evening tour of the hotel.

Wonderful in every way, from the rooms to the facilities to the staff.

Fantastic weekend as usual when staying at the Metropole Hotel in center of Hanoi. The special character and old French style with peaceful athmosphere in the center of bustling Hanoi is always great experience. We enjoyed all possible hospitality of the hotel and the quiet time at the pool with its nice environment and service is really appreciated. Please keep it this way and do not let the noise take over in the later afternoon ...