Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 4,033 reviews

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15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telephone
Fax +84 24 3826 6920

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  4,033 reviews

TripAdvisor Rating  4.8/5  8,808 reviews

Certificate of excellence 2025

An exquisite glimpse into Hanoi’s colonial past

TripAdvisor rating 5.0/5

Christopher L Couples - TripAdvisor review

This is a quite beautiful hotel in the centre of the town with the lake within easy walking distance. Everything about the hotel is stunning except perhaps for the pool which is frankly too small for a hotel of this size offering only about 18 loungers. Make sure to take the breakfast option as this is of the highest standard and you can sample the wonderful Hanoi Egg Coffee. There’s plenty to visit all round the hotel and walking to Train Street for example is perfectly feasible. In summary, a delightful location to end a stay in Hanoi.

Customer review rating 4.5/5

Yuka G. Couples - Confirmed reviews ALL

全てにおいて、さすがのソフィテルメトロポールでした。 私の予約はボトムではありましたが、ヘリテージウィング(これは拘りがありました。)のツインルーム。 ですが、アップグレードしていただいた部屋は、オペラウィングになっていました。寝室にキングサイズのベッドがあり、2台目のベッドはなんとリビングルームに置いてありましたのでとても不恰好でした。 遅くの到着のため、一泊目はその部屋を利用しましたが、なんとも使いにくいのもあって、ヘリテージ担当スタッフに相談したところ、ヘリテージへの移室が叶いました。しかも、またしてもアップグレードです。私の拙いフランス語にも優しく付き合っていただいたのはmadame Duongです。本当に彼女の親身さ、迅速な決断、なんといっても客への思いやりに感謝ばかりです。 変えていただいた部屋はリニューアルが終わっていてシャワートイレに。 また、部屋の動線が完璧でした。新館のオペラより、伝統のヘリテージウィングが近代化され使いやすくなっていて、とても感動しました。私たちは職業柄、どうしてもヘリテージウィングを希望していました。 客にとってアップグレードはとても嬉しい出来事ですが、当館のように非常にレアな歴史がある場合には、予約時の客の思い入れがあるのだということを若いスタッフには知ってほしいと思いました。 いろいろな場所でソフィテルはじめアコーグループを利用させていただいているものの、旅行サイトでの予約だったので、この度メンバー登録をさせていただきました。 様々なご配慮をいただいてとても嬉しかったです。 旧市街も体験したくて別のホテルに宿泊しましたが、あと3泊、どうしてメトロポールにそのまま居なかったのだろうと、後悔しました。 どの観光地でもなく、このホテルがハノイでのいちばんの思い出になりました。 ありがとうございました。

後藤由香様 この度は、ソフィテルレジェンドメトロポールハノイにご宿泊いただき、心より感謝申し上げます。また、貴重なお時間を割いて、ご感想をお寄せいただきましたことにも深くお礼申し上げます。 お客様の滞在が快適で、素晴らしい体験となったこと、大変嬉しく思います。特に、私たちのスタッフ、特にマドモワゼル・ドゥオンのサービスに感謝していただけたことは、私たちにとって大変励みになります。お客様のご希望を叶えるために尽力することができ、何よりの喜びです。 なお、アップグレードに関するご意見については、私たちのホテルの歴史やお客様の思い入れを理解し、尊重することの重要性を若いスタッフに伝えてまいります。お客様のご意見は非常に貴重であり、今後のサービス改善に活かさせていただきます。 ヘリテージウィングのリニューアルされた部屋がご期待に沿うものであったこと、そしてお客様にとってハノイでの最高の思い出となったことに心より感謝いたします。今後も、アコーホテルグループをご利用いただけることを嬉しく思います。 またのご来館を心よりお待ち申し上げております。どうぞお身体に気をつけてお過ごしください。 敬具 George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Customer review rating 5.0/5

Andrew C. Families - Confirmed reviews ALL

On my family's 3-week adventure in Vietnam, we were most excited to stay at this iconic hotel in Hanoi. We were definitely not disappointed. It literally checked off every single time when evaluating a top-tier hotel. From the very hospitable champagne check-in process down to the most delectable breakfast boxes in my life, there was no detail ignored and everything was above and beyond. We stayed in the historic wing, which is the place to stay, although I'm sure the modern wing is equally as spectacular. Besides the immaculate rooms and impeccable dining options, customer service was spot on in every respect. Travelers around the world should come to Hanoi just to be able to say that they stayed at The Metropole. Yes, it's that good!!

Dear Andrew C., Thank you very much for taking the time to share your delightful experiences during your recent stay at Sofitel Legend Metropole Hanoi. We are truly honored to be considered the best hotel on the planet by you and your family. It brings us immense joy to hear that our champagne check-in process set the tone for your stay and that our breakfast boxes exceeded your expectations. We take great pride in ensuring that every detail is meticulously attended to, and your acknowledgment of our efforts is sincerely appreciated. The historic wing of our hotel indeed holds a unique charm, and we are thrilled that you enjoyed your time there. Your kind words regarding our dining options and customer service reflect the dedication of our team members, who strive to provide exemplary service to all of our guests. It is always our goal to create memorable experiences that resonate with travelers from around the world. We hope you had a wonderful adventure in Vietnam and that your fond memories of the Metropole will inspire others to visit us. Thank you once again for your generous feedback, and we look forward to welcoming you back for another exceptional stay in the future. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Customer review rating 5.0/5

Margie G. Solo - Confirmed reviews ALL

I loved every minute at the Metropol. It is full of history and the hotel share its stories freely. I arrived early morning from a long flight, and I was able to go to my room immediately. The food was top quality and the staff were extremely pleasant.

Dear Margie G., Thank you for sharing your wonderful experience at the Metropol. We are delighted to hear that you found the hotel to be comfortable and elegant, and that you appreciated the rich history and the stories we share. It’s also great to know that your early arrival was accommodated seamlessly and that you enjoyed our top-quality cuisine and the pleasant service provided by our staff. We truly value your feedback and look forward to welcoming you back in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Customer review rating 4.5/5

Minh H. N. Families - Confirmed reviews ALL

Very good!

Dear Ms. N., Thank you for taking the time to share your positive experience at Sofitel Legend Metropole Hanoi. We are delighted to learn that you had a very good stay with us. Your satisfaction is our top priority, and it is truly rewarding to know that we met your expectations. Thank you for you loyalty and we look forward to welcoming you back for another memorable visit. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Other web-users rate our hotel

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  • 358 reviews 6.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.