Sofitel Legend Metropole Hanoi

Possibility of experiencing this fall's 3-day, 2-night vacation was one of the greatest I've ever had. Just wanted to say thank you for the great hospitality, particularly to Ms. Khanh Vy the hostess, and Mr. Quan, F&B manager, who looked after me so well during my stay. And there were other staff whose names I may not have remembered, like the GRO who reached me on the day I was leaving and the guy who assisted me in purchasing the medicine. I appreciate your kindness so much. Your politeness and consideration will always be appreciated. I wish you the best of luck as you continue to run a terrific business.

Bedroom comfortable and restaurant food good. Angelina restaurant far too noisy on the evening we had a meal there. Like being in a nightclub. No good for us over 60's.

The hotel was beautiful and the service was the best we experienced during our 3 week trip.

The Sofitel team provided wonderful service and were attentive with needs. However, a couple of downsides: 1. My room (476) facing the street had inadequate soundproofing. There were at least 2 or 3 nights where a club across the road blasted music until 1 or 2am, and with no resolution from the hotel. I had poor sleep during my stay. There should be a long-term solution for guests as I imagine this is a regular occurrence. 2. The F&B selection at buffet was good but there were flies especially around the local cuisine area. It doesn't give off a great impression for guests. 3. I would like to give my thanks to the Sofitel team for accommodating to my company's event requests held on 16 and 17 November, especially to Ms Thu Nguyen who coordinated the event. We were well taken care of.

It was a great stay at metropole, my stay was short but as always it so difficult to leave metropole. People are gentle and warmly welcome. I had a great time at Angelina my favorite place at Metropole. The team is Fantastic, professional . The atmosphere of Angelina will keep you to change your plans to spend more nights at Metropole. I can not forget Van and her team so cool . The front desk very helpful. The ladies at the lobby introducing the hotel are amazing !! So nice well trained. The room keeper always makes the room clean. To conclude : Metropole is a dream place to be !!!!!