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Sofitel Legend Metropole Hanoi Hotel 5 stars

Customer review rating 4.8/5 9,327 reviews

ALLSAFE approved hotel

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Sofitel Legend Metropole Hanoi
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+ 14 Services

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being Paying
  • Babysitting on request
  • Boat excursions Paying
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available Paying

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000 hanoi
viet nam

Tel: +842438266919

Fax: (+84)2438266920

Check-in from 14h00

Check out up to 12h00

  • LONG BIEN STATION. :  N/A LONG BIEN STN

  • TRANG TIEN STREET :  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS :21.025616, 105.856115

Our accommodation(s)

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

Our restaurants and bars

LE BEAULIEU RESTAURANT

Type of cuisine: French

The friendly atmosphere of this contemporary haute brasserie where patrons come to savour the best and most authentic French cuisine in Vietnam. Le Beaulieu has been well-known for over a century as the venue of dazzling soirées and sublime Sunday Brunch.

Menu (PDF) Cocktail menu (PDF)
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angelina

Type of cuisine: Thematic cuisine

angelina, Hanoi's bespoke cocktail bar, whisky lounge & restaurant, is where the very best from Europe and the New World comes in perfect measure. The kitchen serves rustic comfort food, melding the finest ingredients in seasonal dishes.

Menu (PDF) Cocktail menu (PDF)
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SPICES GARDEN RESTAURANT

Type of cuisine: Regional

Offering inside and courtyard dining, the Metropole Chefs prepare local specialties using a wide range of spices, herbs and seasonings, resulting in distinctive flavours that have made Spices Garden the discerning choice for Vietnamese cuisine

Menu (PDF) Cocktail menu (PDF)
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BAMBOO BAR

Enjoy ice-cream, fruit juices and exclusive Metropole tea collection, aromatic coffee or light snacks complimented with exquisite cocktails in the tranquil poolside venue of the peaceful courtyard.

Menu (PDF)

Non contractual photo

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  • Sunday

LA TERRASSE DU METROPOLE

At La Terrasse, inspired by famous Parisian cafés, patrons are immersed into the heart of Hanoi. Observe the romance of local couples having their wedding photos taken, relax to the music of our saxophonist on Thursday, Friday and Saturday evenings.

Menu (PDF)

Non contractual photo

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LE CLUB BAR

Overlooking the hotel's serene courtyard garden, this airy venue offers Hanoi's legendary cocktail lounge experience. In addition to the scrumptious menu, Le Club features a delectable chocolate buffet and jazz performance everyday (except Monday).

Menu (PDF) Cocktail menu (PDF)

Non contractual photo

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angelina Bar and Whisky Lounge

Enjoy the very best hand-crafted cocktails, an expertly curated wine list and a world-class whisky selection. The experience is brought together in a sophisticated yet soothing decor with a touch of Scottish highlands and hints of gold, green and blue.

Menu (PDF) Cocktail menu (PDF)

Non contractual photo

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 185

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

9,327 reviews

tripadvisor

TripAdvisor Rating 5.0/5

8,325 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

very good stay

Customer review rating 5.0/5

T. Couples - 26/07/2021 Confirmed reviews ALL

Staffs take care us very well

Good stay for a bit of quarantine

Customer review rating 4.5/5

Anh N. Solo - 22/07/2021 Confirmed reviews ALL

I stayed there for a short term quarantine, so every activities is indoor. Despite the sad fact that I couldn't get out and enjoy the garden, the room is amazing and I got some good sleep there. The bath was terrific and the food is nice. But well since I have to stay indoor and order food to room, I do think it's a bit expensive, and in the second day the restaurant would now serve children menu, even though I don't eat much and that size clearly made me full on the first day. If the hotel can be a bit lenient on that it would be great.

Good stay

Customer review rating 4.0/5

Allison Families - 20/07/2021 Confirmed reviews ALL

Very beautiful room. Spa was unfortunately closed (even though they are open elsewhere in the city). Food was good. Afternoon tea should have an upgraded option with champagne or sparkling wine. Breakfast in the room on the last day was not good.

Good staycation

Customer review rating 5.0/5

Linh N. Friends - 13/07/2021 Confirmed reviews ALL

A great escape from busy life for the weekend. Professional and excellent service.

The perfect stay

Customer review rating 5.0/5

Anonymous Business - 12/07/2021 Confirmed reviews ALL

I was there for a business trip, which took me 1.5 months. Everyone is so accommodating that it feels like home to me. The location is 5 star. It closed to the best food places in town. Though, it was the lockdown period, the staffs still accommodated me with dumbbells and yoga mat for in-room exercise. Room is cleaned twice a day. They always make sure the room is flawless for the night. They also gave us 2 macarons everyday, which is good but a lot of sugar

WONDERFUL LOCATION GRATE HOSPITALITY

Customer review rating 4.5/5

V. C. M. Families - 07/07/2021 Confirmed reviews ALL

WONDERFUL LOCATION GRATE HOSPITALITY

Comfortable Luxury

Customer review rating 4.5/5

Ban Families - 04/07/2021 Confirmed reviews ALL

Nicely decorated room with good quality amenities. Friendly and accommodating service throughout the hotel.

Amazing stay

Customer review rating 5.0/5

Nhung N. Families - 02/07/2021 Confirmed reviews ALL

Very warm welcome and hospitality. Staffs are all helpful and friendly. Clean room. Perfect service!

We were thrilled by a personalized, excellent birthday celebration supported by a caring, interested and well-trained staff.

Customer review rating 5.0/5

Nina R. M. Couples - 01/07/2021 Confirmed reviews ALL

We appreciated the willingness of the hotel to allow us to change our reservations twice before it was a good time to take full advantage of the grace, charm and wonderful food and service the Metropole offers at the best of times. That you could still offer a special version of all of that just a few days after reopening restaurants and the pool (a day before we arrived, I think) during the pandemic, without skipping a beat, was fabulous. It was a perfect staycation for two people (us) who really needed just that. We have been there several years in a row now, on my birthday, and have loved it every time. This time was extra special given the stresses of the past year and the joy the staff showed at being back doing what they love was infectious. Some of them we have met before, some were new, all were on top of their professional tasks. As someone who first spent many days visiting friends living at the Thong Nhat Hotel beginning in 1979-83 when I worked on Swedish health care projects in Ha Noi and Uong Bi, I greatly appreciate still having the Metropole in my life. I always feel that each time I am there I am "home" again even though the experience is always a bit different and very different from my experiences in the 1980s. Thank you to everyone who helped us love this time in this place deeply, once again. Everything was just as we requested and more and we will remember it always.

Great service

Customer review rating 5.0/5

Oliver S. Couples - 30/06/2021 Confirmed reviews ALL

Great food and service from staff

Customer review rating 4.0/5

Anna Couples - 29/06/2021 Confirmed reviews ALL

The water/ the air con was too dry that I felt my skin and my hair got so much dryer than I felt when I was home. Please review. Also, the air con took so long to reach the temp we wanted. Thank you.

Excellent stay

Customer review rating 5.0/5

Kristina E. Business - 13/06/2021 Confirmed reviews ALL

Dear team, I would love to thank you for the warmest service I have had at the Metropol . All the staff took care of me like a queen. This was so important to me because I had to stay in quarantine for 3 weeks under the rules in Vietnam. Thank you to Mr. Kha's manager, Director of food beverage Antoine and all the hotel staff. Each of them performs an insanely complex and well-coordinated work to make our guests feel pleasant, and we could feel at home. Thank you very much. I was happy to have your attention.

Good stay

Customer review rating 4.5/5

Binh L. Business - 01/06/2021 Confirmed reviews ALL

nice staff, beautiful and spacious room

Good stay

Customer review rating 4.0/5

G. T. K. T. Families - 01/06/2021 Confirmed reviews ALL

Clean, beautiful room. Good service

Good service

TripAdvisor rating 5.0/5

thetrachafn Business - 04/04/2021 TripAdvisor review

I always get your smile and I am very happy every time to go hotel. Food is good, room is very clean. Staffs are friendly. I think I comeback to my house every time I go your hotel. I always get a lot of your smile! Thank you so much!

Dear thetrachafn, We sincerely appreciate you taking the time to give your feedback to the Trip Advisor community. Thank you very much for your nice words for our " good food", "clean room", especially our friendly and smiley service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service due to you. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Sofitel Metropole

TripAdvisor rating 5.0/5

Discover774023 Business - 02/02/2021 TripAdvisor review

A very nice stay with clean rooms and good ameneties. The breakfast quality was very good. The staff of the hotel was very supporting throughout the stay. Overall it was a wonderful experience at Sofitel.

Dear Discover774023, Thank you very much for sharing your wonderful comments, we are happy to read know that you had you had an overall great experience. We are humbled by your kind words on our room, our amenities, our breakfast and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

The best hotel in Vietnam

TripAdvisor rating 5.0/5

annefrance2020 24/08/2020 TripAdvisor review

The Metropole Hotel remain the best hotel in Vietnam. It is always a real pleasure and privilege to stay there. We have been welcomed warmly, we had a great diner and lunch there...we will come back for sure!

Dear annefrance2020, We are most grateful that you took the time to share with us your feedback about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your stay with us and the "great dinner and lunch", the "warm welcome" delighted you. Thank you for your kind recommendation it would be a pleasure to welcome you back and be of service to you again soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Just not as its reputation

TripAdvisor rating 4.0/5

patpat2020 17/07/2020 TripAdvisor review

The stay was so so, the guy checked in and also checked out me didnt show any signs of welcoming or farwelling either, just a cold face and judging look. In room dining is really lacked of FnB knowledges while i was trying to get my take away breakfast ordered. The lady at in room dining picked up phone with the unaccepted attitude as a hotelier. L.Chi at Reception, the pool guy and two ladies at the restaurant serving us breakfast are nice, anticipating, helpul and understanding well their customers. Overal is just so so stay

Dear patpat2020, I would like to thank you for staying with us at the Sofitel Legend Metropole Hanoi as well as for sharing your valuable feedback with the TripAdvisor community. Our objective is to deliver service excellence to all our guests, and we are very disappointed that we fell short on our commitment during your recent stay with us. Please accept our sincerest apologies for the experience you had, and rest assured that we are addressing these issues very seriously. May I invite you to contact us via h1555-gm3@sofitel.com for some following up and hope to win back your confidence in us. On the other light, your compliment on the service of Linh Chi and our Ambassadors at pool and at restaurant are highly appreciated. I will ensure to share your nice words to them and all the team as an great encouragement. Thank you very much for your sharing and I look forward to hearing from you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Gorgeous Hotel

TripAdvisor rating 5.0/5

annkathrynbaer 08/03/2020 TripAdvisor review

Outstanding hotel, from friendly, attentive, elegant service to beautiful accommodations, restaurants and spa . Hanoi is a wonderful city with many things to see, and my family almost didn't want to leave the hotel!

Dear annkathrynbaer, I would like to thank you for taking the time to write a nice review about Sofitel Legend Metropole Hanoi. It is always a pleasure to receive kind words of appreciation for "our beautiful accommodation", our facilities and our "friendly and attentive" Ambassadors. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Truly 5 Star

TripAdvisor rating 5.0/5

RIBKBTSB 14/02/2020 TripAdvisor review

Spent 5 nights at the beginning of February. Weather in Hanoi was unfortunately drab, cold and wet. Under those circumstances the hotel was a welcoming oasis of comfort. A real 5 star hotel in all aspects: staff courtesy and efficiency, food choice and quality, executive floor lounge comfort, room amenities and bed quality etc. Definitely ranks among the top three of 5 star hotels we have stayed in.

Dear RIBKBTSB, Thank you for taking the time to share with us this wonderful feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. It is so rewarding for us to read such magnificent comments about our hotel and, especially, our team members. Be assured that your compliments have been shared with the entire team. Thank you again for sharing your beautiful experience. We truly hope to have the opportunity to welcome you back soon at our property. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

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