Sofitel Legend Metropole Hanoi

Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 1,896 reviews

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Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI
Vietnam

  • LONG BIEN STATION.:  N/A LONG BIEN STN

  • TRANG TIEN STREET:  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS:21.025616, 105.856115

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more. Other hotel room features include broadband Internet, LCD televisions as well as Balmain bathroom amenities. We ensure that your stay with us is as comfortable and smooth as possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,896 reviews

TripAdvisor Rating  5.0/5  8,367 reviews

Certificate of excellence 2022

Iconic

TripAdvisor rating 5.0/5

Imran2011AA TripAdvisor review

We visited Hanoi a few weeks ago and this hotel was one of the highlights of our memorable trip to Vietnam. In the thick of summer this hotel is an iconic oasis. We returned here after city and Halong bay tours . The exceptional staff led by Van Anh Khuat who is a manager was just beyond what we expected. Van Anh Khuat was kind, anticipated our needs and generously made some exceptional recommendations for food. Hope to be back one day.

Legendary Stay

TripAdvisor rating 5.0/5

Howard O Families - TripAdvisor review

As frequent travelers Sofitel was a new product to us. Our first visit to Hanoi so it was a challenge booking with a product that is unfamiliar. From the website and other reviews we booked the Sofitel Legend Metropol and did not regret. Although they were renovating the their historical wing the opera wing is so classy. The check in was graceful and the customer service is legendary. The rooms are spectacular with amenities and well appointed. We picked good. Typically we pay extra for a “club” room as it or sea extra Beni fits and this was no different. Location is excellent in a higher rent area with luxury brand shops and the Hanoi stock exchange down the street. Still walking distance to city lake and old and French quarters. What sets it apart is the hotel team. So gracious and warm. We felt at home. Don’t hesitate to stay here.

Not up to standard and disappointing

Customer review rating 1.5/5

Soyeun Couples - Confirmed reviews ALL

I stayed at Hanoi Sofitel for the special occasion and was somewhat thankful for a little surprise that the staff have prepared for us. However, the front staff were not really welcoming and did not inform us about the hotel at all, such as the location of facilities, restaurants, and what time our breakfast would be and so on. In stead of this, she and he spent around 5 to 10 min trying to sell membership. Felt like a street market like experience and I regretted choosing to stay at Sofitel Hanoi.

Impeccable service

Customer review rating 5.0/5

Tt Solo - Confirmed reviews ALL

Always anticipating my needs.

Another amazing experience at a truly wonderful property.

TripAdvisor rating 5.0/5

mcclymont_chris TripAdvisor review

Where to start, this place is truly an amazing experience from start to finish. Started with booking, due to scarce availability and that I wanted to book a couple of different rooms for different dates I had called in the reservation at probably 2 AM Hanoi time. Absolutely no problem and they immediately responded to my request in perfect English. On check in, we were quickly whisked up to the private checkin desk which was a very nice touch. Staff incredibly friendly and helpful for my family and placed the other party we were traveling with in the neighboring room, despite being almost full. Then, on a few moments notice, they were able to re-arrange a few tables to seat our large party at the Le Club Bar which was excellent and on equally short notice, were able to obtain professional babysitting services which were fantastic for the evening. We dined once in the Le Beaulieu which was exceptional and easily on par with any Michelin Starred French restaurant. For Vietnam, the wine list was exceptional, the sommelier was extremely knowledgeable and the wait staff were professional and passionate about their food and service. Through the course of our stay there were just so many great moments where you could tell the staff went above and beyond. Torrential downpour at the pool? before I could get up there was someone with an umbrella. Forgot milk for our 1 year old? room service there in minutes. All capped off with an excellent chauffer service to the airport. I'll be back anytime I am in Hanoi. Thank you for the wonderful stay.

Dear mcclymont_chris, Thank you very much for visiting Sofitel Legend Metropole Hanoi and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us “ from start to finish. It is our pleasure to learn that you were impressed with our Call Center who assisted the booking by 2am, the check in service at private counter, your enjoyable experience at our Le Club Bar and our Le Beaulieu – French restaurant with the knowledgeable Head sommelier. It is so great that we were able to make your stay a memorable success with the limousine service and professional baby sister. We will certainly share your wonderful feedback with our Ambassadors who will be very motivated. Thank you for your kind recommendation and we look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

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Other web-users rate our hotel

  • 199 reviews 9.7/10 Location
  • 312 reviews 8.9/10 Room
  • 617 reviews 9.4/10 Service
  • 181 reviews 9.3/10 Vibe
  • 131 reviews 9.1/10 Amenities
  • 105 reviews 8.2/10 Breakfast
  • 65 reviews 9.4/10 Cleanliness
  • 44 reviews 9.6/10 Bar

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