Customer review rating (ALL Rating) 4.8/5 2,299 reviews
Sofitel Legend Metropole Hanoi
15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
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Access: 1.24 km / 0.77 mi 25 min walk / 10 min drive
Shuttle on call
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The friendly atmosphere of this contemporary haute restaurant where patrons come to savour the best and most authentic French cuisine in Vietnam. Well-known for over a century as the venue of dazzling soirées and sublime Sunday Brunch.
angelina, Hanoi's bespoke cocktail bar, whisky lounge & restaurant, is where the very best from Europe and the New World comes in perfect measure. The kitchen serves rustic comfort food, melding the finest ingredients in seasonal dishes.
Offering inside and courtyard dining, the Metropole Chefs prepare local specialties using a wide range of spices, herbs and seasonings, resulting in distinctive flavours that have made Spices Garden the discerning choice for Vietnamese cuisine
364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more. Other hotel room features include broadband Internet, LCD televisions as well as Balmain bathroom amenities. We ensure that your stay with us is as comfortable and smooth as possible.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Exceptional hotel in Hanoi
TripAdvisor rating 5.0/5
dm442019 TripAdvisor review
I’m currently staying here for a week. Just a fabulous heritage hotel with all modern amenities and fantastic attention to detail. Great food with sumptuous breakfast, delightful cocktails at Angelino Bar, beautiful and tasty in room dining. Staff are all very polite and friendly and always helpful. Rooms cleaned exceptionally well every day n night. Lovely little macaroon treats in the room during turn down menu. Good location too. The heritage wing having renovations but didn’t see or experience any noise or disruption. The toiletries in the bathroom were Balmain, the hair conditioner was excellent, can I take home some?? Haha. Also it was my birthday here and front desk manager sent a card and cake to my room, lovely touch, thank you so much.
Dear dm442019, Thank you so much for sharing your impressions after your "Birthday stay" at Sofitel Legend Metropole Hanoi. We are truly humbled and could not be happier reading the wonderfully written review about our breakfast, our cocktail, our room and service. We are all very delighted to read your positive feedback regarding our high level of services. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We look forward to welcoming you back for another memorable stay. Sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
Why not 5 stars? Showers and aircon
TripAdvisor rating 4.0/5
Duncan A Couples - TripAdvisor review
The Metropole hotel is everything you would expect from a Sofitel Legend. Beautiful property, in a fantastic location on the edge of the French and Old quarters of Ha Noi. A great starting point for exploring the city on foot. Beautiful rooms, gracious staff with impecable service, great f&b options. All of these things are really a given for a hotel of this calibre. There were 2 areas we felt should be improved. Firstly, the vast majority of rooms only offer a shower over the bath. I am sure I am not the only guest that would prefer a proper shower. Added to that, I currently find clambering in and out of a bath rather challenging as I am recovering from a broken ankle. The hotel did offer a room with a walk-in-shower to us, but these are only available on the club floor. An extra $200 a night ($1,000 for our stay). Didn’t want, or need, all the bells and whistles the club floor provides, only a decent shower. The other area is the air-conditioning, set at a balmy 23 degrees, when the outdoor temperature rarely got above 20. The guests can’t change it, which I understand. Even after the hotel adjusted it for us, and gave us a lighter weight quilt, it still didn’t go below 22.5. In the end we just turned it off.
Dear Duncan A, Thank you very much for choosing to stay at Sofitel Legend Metropole Hanoi and for sharing your valuable feedback with us. I was very pleased to learn how much you enjoyed our service and “F&B options”. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. However, I truly regret to learn that some parts of your experience did not meet your experience. Please accept my sincerest apologies for any inconvenience caused due to the shower and the air conditioning. We will review deeply all your constructive comments to continue our improvement. We sincerely hope we will have another opportunity to welcome you back in the future when we will strive to make your stay more seamless and enjoyable. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
Perfect Hanoi stay
TripAdvisor rating 5.0/5
Londonsnowman64 Couples - TripAdvisor review
We decided to spend the end of our Vietnam trip at the Sofitel given its heritage and location The hotel is like Claridges but in Hanoi and esp once we upgraded to the Club floor it was an amazing experience (certainly worth the money). Location, service , food and bar were perfect. Particularly reccomended using Tony the tour guide (best one we have encountered in our travels ), Hidden Hanoi cooking course and the nearby puppet show. All arranged via the hotel.
Dear Londonsnowman64, Thank you very much for visiting the Sofitel Legend Metropole Hanoi and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our tour guide, our Club floor, our service, our food and bar. Rest assured that your kind words and compliments will be shared with him and the rest of the team. Thank you very much for your nice recommendation. My colleagues and I look forward to the immense pleasure of welcoming you to Sofitel Legend Metropole Hanoi in the not too distant future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
Old school colonial hotel
TripAdvisor rating 5.0/5
Ian B TripAdvisor review
We have just spent 4 nights at the Metropole and have had an amazing time. Old school charm and service, the room was great and the food delicious. I had a fantastic massage from their therapist Bong, if you like strong deep tissue massage I would strongly recommend . A must visit hotel.We will definitely return in the future.
Elegant and historical
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
We love our stay and especially the tour of the hotel and bunker. Food was great. Staff was very helpful and drinks at the poolside bar were sublime.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price