Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 2,299 reviews

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more. Other hotel room features include broadband Internet, LCD televisions as well as Balmain bathroom amenities. We ensure that your stay with us is as comfortable and smooth as possible.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,299 reviews

TripAdvisor Rating  5.0/5  8,444 reviews

Exceptional hotel in Hanoi

TripAdvisor rating 5.0/5

dm442019 TripAdvisor review

I’m currently staying here for a week. Just a fabulous heritage hotel with all modern amenities and fantastic attention to detail. Great food with sumptuous breakfast, delightful cocktails at Angelino Bar, beautiful and tasty in room dining. Staff are all very polite and friendly and always helpful. Rooms cleaned exceptionally well every day n night. Lovely little macaroon treats in the room during turn down menu. Good location too. The heritage wing having renovations but didn’t see or experience any noise or disruption. The toiletries in the bathroom were Balmain, the hair conditioner was excellent, can I take home some?? Haha. Also it was my birthday here and front desk manager sent a card and cake to my room, lovely touch, thank you so much.

Dear dm442019, Thank you so much for sharing your impressions after your "Birthday stay" at Sofitel Legend Metropole Hanoi. We are truly humbled and could not be happier reading the wonderfully written review about our breakfast, our cocktail, our room and service. We are all very delighted to read your positive feedback regarding our high level of services. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We look forward to welcoming you back for another memorable stay. Sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Why not 5 stars? Showers and aircon

TripAdvisor rating 4.0/5

Duncan A Couples - TripAdvisor review

The Metropole hotel is everything you would expect from a Sofitel Legend. Beautiful property, in a fantastic location on the edge of the French and Old quarters of Ha Noi. A great starting point for exploring the city on foot. Beautiful rooms, gracious staff with impecable service, great f&b options. All of these things are really a given for a hotel of this calibre. There were 2 areas we felt should be improved. Firstly, the vast majority of rooms only offer a shower over the bath. I am sure I am not the only guest that would prefer a proper shower. Added to that, I currently find clambering in and out of a bath rather challenging as I am recovering from a broken ankle. The hotel did offer a room with a walk-in-shower to us, but these are only available on the club floor. An extra $200 a night ($1,000 for our stay). Didn’t want, or need, all the bells and whistles the club floor provides, only a decent shower. The other area is the air-conditioning, set at a balmy 23 degrees, when the outdoor temperature rarely got above 20. The guests can’t change it, which I understand. Even after the hotel adjusted it for us, and gave us a lighter weight quilt, it still didn’t go below 22.5. In the end we just turned it off.

Dear Duncan A, Thank you very much for choosing to stay at Sofitel Legend Metropole Hanoi and for sharing your valuable feedback with us. I was very pleased to learn how much you enjoyed our service and “F&B options”. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. However, I truly regret to learn that some parts of your experience did not meet your experience. Please accept my sincerest apologies for any inconvenience caused due to the shower and the air conditioning. We will review deeply all your constructive comments to continue our improvement. We sincerely hope we will have another opportunity to welcome you back in the future when we will strive to make your stay more seamless and enjoyable. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Perfect Hanoi stay

TripAdvisor rating 5.0/5

Londonsnowman64 Couples - TripAdvisor review

We decided to spend the end of our Vietnam trip at the Sofitel given its heritage and location The hotel is like Claridges but in Hanoi and esp once we upgraded to the Club floor it was an amazing experience (certainly worth the money). Location, service , food and bar were perfect. Particularly reccomended using Tony the tour guide (best one we have encountered in our travels ), Hidden Hanoi cooking course and the nearby puppet show. All arranged via the hotel.

Dear Londonsnowman64, Thank you very much for visiting the Sofitel Legend Metropole Hanoi and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our tour guide, our Club floor, our service, our food and bar. Rest assured that your kind words and compliments will be shared with him and the rest of the team. Thank you very much for your nice recommendation. My colleagues and I look forward to the immense pleasure of welcoming you to Sofitel Legend Metropole Hanoi in the not too distant future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Old school colonial hotel

TripAdvisor rating 5.0/5

Ian B TripAdvisor review

We have just spent 4 nights at the Metropole and have had an amazing time. Old school charm and service, the room was great and the food delicious. I had a fantastic massage from their therapist Bong, if you like strong deep tissue massage I would strongly recommend . A must visit hotel.We will definitely return in the future.

Elegant and historical

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We love our stay and especially the tour of the hotel and bunker. Food was great. Staff was very helpful and drinks at the poolside bar were sublime.

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