The Sebel Melbourne Moonee Ponds 4.5 stars

Customer review rating (ALL Rating) 4.8/5 404 reviews

ALLSAFE approved hotel

The Sebel Melbourne Moonee Ponds
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+ 13 Services

Hotel extras

  • In line with the Victorian Government recommendations we are a fully vaccinated hotel.

  • Covid-19 Changes

Hotel location

The Sebel Melbourne Moonee Ponds

41 Homer Street
3039 moonee ponds
australia

Check-in from 14h00

Check out up to 10h00

  • MELBOURNE:  MOONEE PONDS

  • MELBOURNE: 

  • By plane

    MEL At 15km / 9.32 miles

  • By plane

    MEL At 15km / 9.32 miles

  • By boat

    PORT MELB At 18km / 11.18 miles

  • By helicopter

    MEL At 15km / 9.32 miles

  • By car

    CITYLINK At 8km / 4.97 miles

  • By train

    MOONEE PONDS At 0.6km / 0.37 miles

  • By train

    MOONEE PONDS At 0.6km / 0.37 miles

GPS:-37.76506, 144.92178

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Saros Dining

A city style venue in the heart of Moonee Ponds. With opulent chairs, New York style apple booths and a delicious selection of food and cocktails. Open Thurs - Sun 3pm till late. Please contact the team for updates due to government regulations.

Our accommodation(s)

Our guest reviews for
The Sebel Melbourne Moonee Ponds

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

404 reviews

TripAdvisor Rating 4.5/5

23 reviews

Great location and lovely big apartment.

Customer review rating 4.5/5

Nikki Families - 10/01/2022 Confirmed reviews ALL

Lovely staff and great rooms.

Dear Nicola, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Well located, clean and comfortable.

Customer review rating 5.0/5

Marianne Couples - 10/01/2022 Confirmed reviews ALL

Great service, fantastic and friendly staff.

Dear Marianne, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm delighted to read your comments about the team and that they delivered the service that we pride ourselves on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Well looked after

Customer review rating 4.5/5

Mark W. Couples - 09/01/2022 Confirmed reviews ALL

Caring attention.

Dear Mark, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm delighted to see that the team delivered the service we pride ourselves on from your initial booking through to check-out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great stay

Customer review rating 4.5/5

Courtney Couples - 08/01/2022 Confirmed reviews ALL

Great room, very comfortable

Dear Courtney, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Perfect location

Customer review rating 5.0/5

Annaki Families - 06/01/2022 Confirmed reviews ALL

Concierge was extremely kind and helpful. Room was just what we needed and very clean. Great location , close to shopping and all we needed.

Dear Annaki, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Location pretty good

Customer review rating 4.5/5

Dianne Families - 05/01/2022 Confirmed reviews ALL

Great location from MVRC. I had 2 rooms booked and were on seperate levels which was quite inconvenient.

Dear Dianne, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies that your rooms were not on the same floor and for any inconvenience this may have caused you. As a loyal Accor member we upgraded yourself to a Premium room on our highest floor. We will note next time to check if your preference is for an upgrade or to have both rooms allocated on the same floor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Fabulous experience!

Customer review rating 5.0/5

Rebecca S. Friends - 04/01/2022 Confirmed reviews ALL

Belinda and the entire Sebel Moonee Ponds team could not have been more hospitable. We will definately stay with you again & recommend you to our family and friends.

Dear Rebecca, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Good location

Customer review rating 2.0/5

Lynne Couples - 03/01/2022 Confirmed reviews ALL

We booked in on New Year’s Eve following a visit to the races We were told that the restaurant and bar were being used for a private function ; however in arrival we were informed that the function had been cancelled and the restaurant and bar would remain closed . We were very disappointed as we had not been informed of this and were expecting a news years Eve party atmosphere in the hotel . Having no bar, room service or breakfast was also extremely disappointing. We are regular race attendees and would have used your hotel more but after this experience thst is highly unlikely

Dear Lynne, Thank-you for taking the time to provide your feedback in regards to your recent stay with us. I am delighted to see that you rated our team, reinforced cleanliness and value for money at 100% and disappointed to read that you are unlikely to stay with us again due to the cancellation of our event. Like many hospitality related business’ COVID has had, and continues to have a significant impact on the way we operate. The decision to cancel our NYE event was not one that we wanted to make. It was very disappointing for myself & my team as many hours of planning had gone into it. However due to circumstances beyond our control we felt it would be best not to proceed. Unfortunately due to staff shortages we weren’t able to contact all our guests in a timely manner to advise them of the cancellation and I do apologise that you weren’t advised of the change. I do appreciate your feedback and should you wish to stay with us again please do not hesitate to contact me directly. With kind regards and stay safe, Belinda Lee General Manager

Nice hotel

Customer review rating 4.0/5

Robin M. Couples - 03/01/2022 Confirmed reviews ALL

Brief stay to attend local event

Dear Robin, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Good stay but ...

Customer review rating 4.0/5

Kerrie Families - 03/01/2022 Confirmed reviews ALL

Good stay but room only serviced twice despite staying for a week

Dear Kerrie, We very much appreciate your comments regarding your stay 5 day stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Part of our COVID safety plan is to reduce the amount of movement within the hotel. Prior to arrival we do send a pre-arrival email and a letter is also provided in room when you arrive explaining our operations to keep our guests & staff as safe as possible. We do have a team member on site 24 hours should you require any assistance during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great stay!

Customer review rating 5.0/5

Andrea M. Solo - 02/01/2022 Confirmed reviews ALL

Everything about my stay was perfect! The staff were just lovely and made me feel welcome. The room was immaculate. Couldn’t fault anything. Thank you so much Andrea

Dear Andrea, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Excellent location, great staff and very convenient for getting around.

Customer review rating 5.0/5

Dennis F. S. Families - 31/12/2021 Confirmed reviews ALL

As usual enjoyed our stay, the hotel is excellent, has great rooms and views, is friendly and convenient because of the shops and transport so close. Belinda and her staff are very helpful and always ready to assist and take on any enquiries you have. Will return.

Dear Dennis, It was wonderful to be able to welcome you back. We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

well located

Customer review rating 5.0/5

Geoffrey A. Families - 31/12/2021 Confirmed reviews ALL

staff are friendly and efficient

Dear Geoffrey, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Enjoyable as always.

Customer review rating 4.5/5

Samantha Couples - 31/12/2021 Confirmed reviews ALL

We enjoy the location, atmosphere and the staff are very friendly, helpful and easy to talk to. We will be staying here again when we return to Melbourne to visit our daughter.

Dear Samantha, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Very good

Customer review rating 5.0/5

Anonymous Couples - 30/12/2021 Confirmed reviews ALL

Everyone very friendly and efficient. Restaurant extremely good. Location great. Very comfortable.

Dear Jennie, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great location, modern and comfortable. Coles etc as just across the road. Restaurants are only a few minutes walk away.

Customer review rating 5.0/5

Christopher B. Business - 29/12/2021 Confirmed reviews ALL

The greeting from the front desk was polite and professional and check-in a breeze. Also the greeting from meeting the General Manager was polite and refreshing just like my previous stay almost 2 years ago.

Dear Christopher, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It was great to welcome you back, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we look forward to welcoming you back again soon, Sincerely, Belinda Lee General Manager

Great home from home

Customer review rating 5.0/5

James B. Families - 28/12/2021 Confirmed reviews ALL

Very, modern nice clean, well stocked apartment. Great om the ground staff and the place felt secure. Had very modern, fresh feel. Nothing tired about it. Mine was only a one night stay for family visit - but this would be a great set up for a business trip in the Moonee Ponds area.

Dear James, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Always a great stay

Customer review rating 5.0/5

Andrew S. Solo - 28/12/2021 Confirmed reviews ALL

Almost very easy to deal with and very happy and helpful.

Dear Andrew, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

A fabulous Apartment

TripAdvisor rating 5.0/5

lizg1313 05/04/2021 TripAdvisor review

What an amazing hotel. We were thrilled with our king apartment on the 7th floor. We had a lovely view to the north east. The apartment was fabulous. Clean, spacious and beautifully presented and lacked nothing. We would love to have stayed longer. The apartment is also right next to the Moonee Ponds shopping centre which was fabulous. My hubby chilled up stairs while I went shopping. Win win! We were lucky to get an extremely cheap rate through the hot deal section. Looking forward to our next stay. 😊 😊

Dear lizg1313, Thanks for choosing to stay with us and we really appreciate you taking the time to write your review. I'm so glad you enjoyed your stay with us and that our facilities and location were were ideal for your stay. Thanks again and we look forward to welcoming you back again soon. With kind regards, Belinda

A great place to stay!

TripAdvisor rating 5.0/5

pharrison2020 Business - 22/02/2021 TripAdvisor review

I stay at The Sebel Moonee Ponds at least once a month for business purposes as I live remote and use it as a Melbourne base. The staff are always so friendly and accommodating, the hotel is always spotless, and the food in the restaurant is beautiful. I have previously stayed in other hotels but now stay exclusively at The Sebel as it is easily the best.

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