The Sebel Melbourne Moonee Ponds 4.5 stars

Customer review rating 4.8/5 326 reviews

ALLSAFE approved hotel

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The Sebel Melbourne Moonee Ponds
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+ 13 Services

Hotel extras

  • Covid-19 Changes

Hotel location

The Sebel Melbourne Moonee Ponds

41 Homer Street
3039 moonee ponds
australia

Tel: +610385939678

Check-in from 14h00

Check out up to 10h00

  • MELBOURNE :  MOONEE PONDS

  • MELBOURNE : 

  • By plane

    MEL At 15km / 9.32 miles

  • By plane

    MEL At 15km / 9.32 miles

  • By boat

    PORT MELB At 18km / 11.18 miles

  • By helicopter

    MEL At 15km / 9.32 miles

  • By car

    CITYLINK At 8km / 4.97 miles

  • By train

    MOONEE PONDS At 0.6km / 0.37 miles

  • By train

    MOONEE PONDS At 0.6km / 0.37 miles

GPS :-37.76506, 144.92178

Hotel services

Saros Dining

A city style venue in the heart of Moonee Ponds. With opulent chairs, New York style apple booths and a delicious selection of food and cocktails. Open Thurs - Sun 3pm till late. Please contact the team for updates due to government regulations.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Breakfast Currently unavailable
    • Breakfast à la carte
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 97 rooms
    • One room for people with reduced mobility
    • 8 family rooms
    • No connecting room
    • 97 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Italian
    • Spanish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Concierge
    • Concierge
Access to property
  • Car Parking Additional charge
    • On site
    • 35 parking spaces
    • Private
    • Parking opened 24/7

Our accommodation(s)

Our guest reviews for
The Sebel Melbourne Moonee Ponds

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

326 reviews

TripAdvisor Rating 4.5/5

21 reviews

Amazing staff, very accommodating

Customer review rating 5.0/5

Steph Business - 08/10/2021 Confirmed reviews ALL

I have been staying at The Sebel Moonee Ponds long term for work. Belinda and the team have been amazing. Well located, and convenient.

Dear Stephanie, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you every time you stay. Sincerely, Belinda Lee General Manager

Fantastic stay!

Customer review rating 5.0/5

Ma… Couples - 27/09/2021 Confirmed reviews ALL

Greatly enjoyable stay, very friendly staff and super helpful!

Dear Margareta, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we wish you all the best in your new home. Sincerely, Belinda Lee General Manager

Well appointed apartment, spacious, and quiet.

Customer review rating 5.0/5

Anne Families - 27/09/2021 Confirmed reviews ALL

Great place to stay, access to all the necessary shops to allow us to be self-sufficient. Staff were very friendly and helpful. Considering how difficult life has been, we were very pleased with our stay.

Dear Anne, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for the delicious cupcakes. We wish you and your family all the very best and hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Good location

Customer review rating 4.0/5

Mr S. Business - 07/09/2021 Confirmed reviews ALL

It was fine.

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The health & safety of our guests and team is of the highest priority and as a registered Accor ALL Safe hotel we follow these guidelines daily. In line with our Covid safety plan we have reduced the number of hours our team are on site. Full housekeeping is provided twice a week with a team member on site 24 hours to assist with any requirements in between services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

friendly and helpful staff, good location

Customer review rating 5.0/5

Denis C. Solo - 05/09/2021 Confirmed reviews ALL

staying already for 2 weeks and great service is provided

Dear Denis, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great team

Customer review rating 5.0/5

Tracey J. Solo - 22/08/2021 Confirmed reviews ALL

This was my second stay here and both times I have been welcomed and made to feel at home. Belinda and the team make every effort to make your stay a good one.

Dear Tracey, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It was wonderful to be able to welcome you back and thank-you for the lovely gifts. The team and I are enjoying the delicious chocolates. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you all the very best. Sincerely, Belinda Lee General Manager

Great overnight stay

Customer review rating 5.0/5

Steve G. Couples - 09/08/2021 Confirmed reviews ALL

My wife and I chose to 'stay local' for a night without the children in order to celebrate our 20th wedding anniversary. We chose The Sebel due to our previous experiences with ACCOR as well as the location as it is very close to a number of good restaurant's including The Sebel's 'Saros', which unfortunately was not open due to our Wednesday night stay. Our initial contact was when my children and I approached the front of house team the week before we booked our stay and asked if it was possible to have a quick look at one of the rooms. They were more than happy to oblige us. After a quick look we booked our room easily on the ACCOR web site. I made a request asking to be located on the highest floor available with a front of hotel room and was very pleased that this was able to be accommodated. At check in we were greeted by the General Manager Belinda and wished a happy anniversary, something that was routinely repeated when we came across a new hotel team member during our stay. It was really nice. Belinda also left a lovely note in our room along with some cup cakes and a complimentary bottle of sparkling wine. The room was brilliant, the location excellent and the staff amazing. We were well pleased with our experience from start to finish even though it was a short overnight stay. We often have visitors from interstate (at least we used to before the border closures) and expect to again in the future. We will definitely recommend that they stay at The Sebel. Close to transport, restaurants and bars, nicely furnished, clean, modern and fantastic staff.

Dear Steve, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. We are honored that you chose to celebrate your anniversary with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and you will also be able to experience our restaurant 'Saros bar & dining' Sincerely, Belinda Lee General Manager

well located

Customer review rating 4.0/5

Sally Couples - 09/08/2021 Confirmed reviews ALL

clean fresh apartment

Dear Sally, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Pleasantly surprised!

Customer review rating 4.0/5

Anonymous Friends - 07/08/2021 Confirmed reviews ALL

Our stay was lovely, the rooms took us by surprise as they were large and stylish. Very affordable & great location for the wedding we attended. The only issue we had was the $200 bond taking a week to drop back into our account, in this day and age it’s unacceptable and $200 is crazy as it was more then the room charge. Maybe just charge a small fee at the beginning then more if something goes wrong.

Dear Justine, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I appreciate your feedback in regards to the pre-authorization and apologize for any inconvenience you experienced. Unfortunately we have experienced a considerable loss which is why we have our current policy in place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great location with friendly staff

Customer review rating 5.0/5

Fran Couples - 03/08/2021 Confirmed reviews ALL

I really enjoy staying at The Sebel in Moonee Ponds The rooms are well appointed with a very comfy bed. The Manager Belinda is always accommodating, and her staff are also very efficient with check in and checkout. looking forward when next time im in Melbourne

Dear Fran, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Excellent

Customer review rating 5.0/5

Debra M. Families - 02/08/2021 Confirmed reviews ALL

Safe very clean beautiful friendly staff.

Dear Debra, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Beautiful rooms, great location.

Customer review rating 5.0/5

Abbey Couples - 02/08/2021 Confirmed reviews ALL

Such a beautiful property located in the heart of moonee ponds. Lovely staff and excellent experience for an awesome price.

Dear Abbey, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank-you for choosing to have yourself and your guests stay with us for your special stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great location, Great Stay

Customer review rating 5.0/5

Steph Business - 02/08/2021 Confirmed reviews ALL

I am thoroughly enjoying my stay at The Sebel Moonee Ponds. The rooms are clean, modern and spacious. The staff are very welcoming and have been very accomodating. The location is also a bonus!

Dear Stephanie, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Great pll ok ace to stay

Customer review rating 5.0/5

Harry Couples - 31/07/2021 Confirmed reviews ALL

This place was sensational. Friendly and efficient staff and very clean. Rooms were great.

Dear Mark, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

Like being welcomed into the home of a family member.

Customer review rating 5.0/5

Christian B. Business - 22/07/2021 Confirmed reviews ALL

The flexibility afforded, combined with the welcoming, friendly and approachable team at The Sebel Moonee Ponds, made my stay first class in what can only be described as an unprecedented, highly stressful period. The daily interactions with Belinda or her team made me truly feel warmth and welcome. I felt informed and up to date with events going on within the community, and the personal touches that I was presented with throughout my stay mean I have zero hesitation in highly recommending The Sebel Moonee Ponds to friends, family and colleagues.

Dear Christian, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It has been a pleasure and privilege to have yourself and your collogues stay with us. We wish all of you the very best and look forward to welcoming you back again very soon. With kind regards, Belinda Lee General Manager

Lovely stay

Customer review rating 4.5/5

Bill Couples - 22/07/2021 Confirmed reviews ALL

Very clean room, extremely pleasant, professional and friendly staff.

Dear William, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Moonee Ponds. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Lee General Manager

A fabulous Apartment

TripAdvisor rating 5.0/5

lizg1313 05/04/2021 TripAdvisor review

What an amazing hotel. We were thrilled with our king apartment on the 7th floor. We had a lovely view to the north east. The apartment was fabulous. Clean, spacious and beautifully presented and lacked nothing. We would love to have stayed longer. The apartment is also right next to the Moonee Ponds shopping centre which was fabulous. My hubby chilled up stairs while I went shopping. Win win! We were lucky to get an extremely cheap rate through the hot deal section. Looking forward to our next stay. 😊 😊

Dear lizg1313, Thanks for choosing to stay with us and we really appreciate you taking the time to write your review. I'm so glad you enjoyed your stay with us and that our facilities and location were were ideal for your stay. Thanks again and we look forward to welcoming you back again soon. With kind regards, Belinda

A great place to stay!

TripAdvisor rating 5.0/5

pharrison2020 Business - 22/02/2021 TripAdvisor review

I stay at The Sebel Moonee Ponds at least once a month for business purposes as I live remote and use it as a Melbourne base. The staff are always so friendly and accommodating, the hotel is always spotless, and the food in the restaurant is beautiful. I have previously stayed in other hotels but now stay exclusively at The Sebel as it is easily the best.

Friendly staff. Clean and new

TripAdvisor rating 5.0/5

920tess44 10/02/2021 TripAdvisor review

Staff were very friendly. Everything new and clean. Great location in Moonee Ponds- we just walked everywhere. Kids had a great time. Free baby cot provided. Would definitely stay here again next time we are in Melbourne.

Thanks for your review 920tess44. I'm glad you had a great stay and that you were able to enjoy all the great things in our area with ease. I'm really happy to read that the kids had a great stay. Thank-you again and we look forward to welcoming you back again very soon. With kind regards and stay safe, Belinda

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