Peppers Southern Cross Melbourne 5 stars

Customer review rating (ALL Rating) 3.9/5 1,240 reviews

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Description

Hotel extras

  • 1.5km from Melbourne city centre.

  • Ideally situated in the ever-evolving Docklands precinct

  • Free tram stop at hotel entrance for city access.

  • Adjacent to Southern Cross Station.

  • Located on Marvel Stadium concourse.

Our accommodation(s)

Hotel location

Peppers Southern Cross Melbourne

679 La Trobe Street
3008 DOCKLANDS
Australia

GPS:-37.814838, 144.947307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MOMAMI RESTAURANT AND BAR

Nestled in the vibrant Docklands precinct, Momami is the ideal place to begin your day with a delicious buffet breakfast or to unwind with a refreshing drink in the evening. Join us for breakfast seven days a week, and enjoy our bar on Fridays & Saturdays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,240 reviews

Customer review rating 1.5/5

Naomi W. Solo - Confirmed reviews ALL

This was my second stay at this hotel. I had no issues last year, however this visit was very different. I experienced a significant security concern with my room. When I returned in the afternoon, I found my door left open and propped ajar after housekeeping — meaning my belongings, including my car keys, were unsecured for most of the day. Reception acknowledged the issue at the time and apologised, which I appreciated. However, I also lodged a formal written complaint with Peppers and received no reply or follow‑up after a full week. Given the seriousness of the situation and the lack of response, I feel it’s necessary to leave a poor review based on the security of guest rooms. Safety should be a basic expectation, and unfortunately this stay did not meet that standard.

Customer review rating 1.0/5

Megan C. Families - Confirmed reviews ALL

No Parking available although we checked in at 2pm, had to park nearly a kilometre away. Had requested our 2 rooms (parents x 2 and children x 2) to be on the same floor - they were not and the access cards would not access each others floor. Cards were only valid for 1 night - we were staying for 2, so kids were locked out of floor/room until they were re-coded. Staff unfriendly and unhelpful. Rooms were ok, although it is listed as smart tv's for streaming - this was not the case, only normal stations were available, some light globes were not working. Beds uncomfortable with the ridge joining the 2 king singles protruding (needed a mattress topper) Overall, really dissapointing

Customer review rating 4.0/5

Nicole H. Families - Confirmed reviews ALL

Great location , great facilities, friendly team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope we could do better to serve you during your check in and we all look forward to welcoming you back soon! Sincerely, Peppers Team

Customer review rating 4.5/5

Christopher F. Couples - Confirmed reviews ALL

very nice pool was great, only thing is the room had a slight smell to it like a bathroom smell or wet clothes.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay especially our pool and hope to see you again very soon! Best regards, Peppers Team

Customer review rating 3.0/5

Rosemary M. Couples - Confirmed reviews ALL

Room was comfortable, very noisy it was a wind tunnel at the end of the corridor . The was wind was loudly whistling the only way to stop the wind noise was to have the room door to the corridor open. Room was not prepared sufficiently with only one coffee pod available.

Other web-users rate our hotel

  • 665 reviews 8.3/10 Location
  • 1,043 reviews 6.2/10 Room
  • 913 reviews 6.3/10 Service
  • 10 reviews 3.6/10 WiFi
  • 457 reviews 4.5/10 Cleanliness
  • 238 reviews 5/10 Breakfast
  • 237 reviews 3.7/10 Amenities
  • 204 reviews 2.9/10 Food

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