Peppers Docklands Melbourne

Name: Peppers Docklands Melbourne - ALL
Address: 679 La Trobe Street, DOCKLANDS, 3008, Australia
Telephone: +61391900000
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,155 reviews

679 La Trobe Street, 3008 DOCKLANDS, Australia

Description

We look forward to welcoming you to Peppers Docklands!

Maria Seroukas, Hotel Manager

Just minutes from Melbourne CBD and located on the concourse of Marvel Stadium, Peppers Docklands is ideally situated to explore the ever-evolving Docklands precinct, with complimentary trams on your doorstep and bike hire stations nearby. Leading the way in contemporary design, you'll discover state-of-the-art hotel rooms with premium touches, a delectable onsite restaurant and bar, 24 hour reception, tour desk facilities, access to the neighbouring gymnasium and heated outdoor pool.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge.
2.8km from Melbourne city centre.
Free tram stop at hotel entrance for city access.
Adjacent to Southern Cross Station.
Located on Marvel Stadium concourse.

ALLSAFE approved hotel

Our accommodation(s)

Peppers Docklands is a true showcase of sleek Melbourne style. Located right next door to Marvel Stadium, it is the ideal accommodation option when in town to catch a game or attend an event. Designed with architecturally unique Peppers King Rooms, Peppers King Suite and 2 Bedroom Dual key Apartment which offer that little bit more space to relax. Featuring bespoke, contemporary European style furnishings and high end products, you'll feel truly pampered.

Room

Peppers Petite

2 persons
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

Room

Peppers King

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

Room

Peppers Queen-Queen

4 persons
34 m² / 365 sq ft

Bedding 2 x Queen size bed(s)

Room

Peppers King with Balcony

3 persons
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

Room

Peppers King Suite

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

Room

2 Bedroom Hotel

6 persons
64 m² / 688 sq ft

Bedding 1 x King size bed(s) and 1 x Joinable bed(s)

Room

2 Bedroom Balcony

6 persons
64 m² / 688 sq ft

Bedding 1 x King size bed(s) and 1 x Joinable bed(s)

Room

2 Bedroom Suite

6 persons
68 m² / 731 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

Hotel location

Peppers Docklands Melbourne

679 La Trobe Street
3008 DOCKLANDS
Australia

GPS:-37.814838, 144.947307

Telephone +61 3 9190 0000

+61 3 9190 0099

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

In summary

On site

Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar

MOMAMI RESTAURANT AND BAR

LIMITED OFFERINGS. Featuring the best of Melbourne's local produce, our Head Chef creates magic in the kitchen to surprise and delight diners with the most vibrant flavours. En joy breakfast on Saturday and Sunday and the bar on Friday and Saturday.

Our guest reviews

Good location, big room

Anonymous Business - 3/26/2023 Confirmed reviews ALL

Mattress was horrible. Spring feels very old, no support to your body.

Anonymous Business - 3/25/2023 Confirmed reviews ALL

Bed was uncomfortable Restaurant was closed therefore no breakfast or dinner supplied.

Dear Valued Guest, Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear the stay was not up to your expectation. We appreciate you bringing the bed issue to our attention. Please rest assured our Maintenance Manager is having a look into it. We understand that the limited operations of our restaurant does affect our guest experience and we are working very hard to have our F&B reopened as soon as possible, As of Wednesday 29th, our restaurant will be opened 5 days a week for breakfast (excluding public holidays). Regards Peppers Docklands team

Great location for attending events at Marvel Stadium

Anonymous Solo - 3/25/2023 Confirmed reviews ALL

Friendly reception staff, big room, and great location for attending events at Marvel Stadium, catching the Sky Bus and free trams into the city. The carpet and upholstery need a steam clean to remove very noticeable stains. Food options are limited.

The worst I have had

Rania Solo - 3/25/2023 Confirmed reviews ALL

I booked hotel as I was doing run for kids in honour of my daughter - it was to give myself some time to relax - car park was full ( i did ask over the phone but never told no restaurant/no room service or bar, there was not even water bottles in my room. I went to buy water and they told me they only had one bottle left - had to wait for 10 mins to find another. My room smelt disgusting, hair on my kettle (can send photos), broken toilet seat, dirty shower. The attendant was helpful but even he saw how distressed I was and what the issues were - I spent the night in tears and I would not recommend or ever go back. Such a shame as it is not something I do very often and it was a very personal occasion. It was the opposite to what was on the website - very very false advertising. Still did not get the full amount returned for the night I cancelled.

Dear Rania, Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear the stay was not up to your expectation. We pride ourselves on the service we deliver to our guests, thus, we are disheartened to learn about your experience. Our car parking has limited spots and subjected to availability upon arrival and restaurant is only open for limited hours. We sincerely apologise that the reservation agent did not advise you of this at the point of making the booking. Please rest assured we have followed up and passed on the feedback. In regards to issues with the room, it is certainly not the usual standard that we provide at Peppers. Each of relevant team members have been followed up with, and reprimanded for their actions. We do trust that the Manager on Duty tried his best to rectify the situation including offering a room upgrade, complimentary drink and breakfast, which were declined. Due to Victorian government regulation around single use plastic, we no longer provide water bottles in the room. However, there is a water station set up in our lobby for guests to utilise. The refund of the second night was processed on to your card ending in 727 upon your checkout. If you could please kindly double check the account again and let us know, that would be much appreciated. Once again, we are truly sorry for the experience. Regards, Luna Nguyen Front Office Manager

beautiful suite, let down by bed

Amanda Couples - 3/25/2023 Confirmed reviews ALL

We stayed in room 515 and the suite was beautiful the only let down was the bed desperately needs a new mattress.

Dear Amanda G., We very much appreciate your comments regarding your stay at the Peppers Docklands Melbourne. Regards of the mattresses in room 515, we will work with our housekeeping department to see anything we can do to make it better. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeremy Lu Guest Relations Manager

In partnership with TripAdvisor