Peppers Docklands Melbourne 5 stars

Customer review rating (ALL Rating) 4.2/5 1,774 reviews

Peppers Docklands Melbourne - Image 1
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679 La Trobe Street, 3008 DOCKLANDS, Australia

Description

Hotel extras

  • 1.5km from Melbourne city centre.

  • Ideally situated in the ever-evolving Docklands precinct

  • Free tram stop at hotel entrance for city access.

  • Adjacent to Southern Cross Station.

  • Located on Marvel Stadium concourse.

Our accommodation(s)

Hotel location

Peppers Docklands Melbourne

679 La Trobe Street
3008 DOCKLANDS
Australia

GPS:-37.814838, 144.947307

Telephone
Fax +61 3 9190 0099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MOMAMI RESTAURANT AND BAR

Nestled in the vibrant Docklands precinct, Momami is the ideal place to begin your day with a delicious buffet breakfast or to unwind with a refreshing drink in the evening. Join us for breakfast seven days a week, and enjoy our bar on Fridays & Saturdays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,774 reviews

TripAdvisor Rating  4.3/5  1,816 reviews

Tired hotel

TripAdvisor rating 3.0/5

Freedom790661 Business - TripAdvisor review

Very tired hotel in much need of a makeover (which is currently scheduled) The room was so dark it was hard to see without the curtains open.The carpets very old and stained, beds were comfortable but the morning after our stay while packing noticed mould all over the bedding. Nespresso machine in room was broken, lights not working. Very close to marvel stadium is really the only positive.

Well Located!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Check in was a breeze, room was very clean and spacious and location was great.

Dear Craig , Thank you for your wonderful feedback! We’re so glad to hear that you had a smooth check-in experience and enjoyed your clean, spacious room. It’s great to know our location worked well for you. We hope to welcome you back again soon! Kind Regards, Dan Nurchandra Operations Manager

The staff were outstanding in the service they provided.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Would have liked there to have been a restaurant for lunch and dinner. Breakfast was very good.

Dear Lisa, Thank you for your lovely review! We\'re very glad to hear that our team provided outstanding service, and that Zak was especially helpful throughout your stay—I’ll be sure to pass along your kind words. We appreciate your feedback regarding the restaurant and are glad you enjoyed our buffet breakfast. We are looking to expand our F&B operations in the coming future and hopefully can offer dining on your next stay with us. We look forward to welcoming you back soon!

Well located, clean room, couple issues

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Great location and lovely hotel. All staff we encountered were nice. We had two evacuations on the last night and didn’t get much sleep. Staff only offered 1 hour extra check out and no compensation. They also tried to charge us for a breakfast we never had and would only agree to remove the breakfast from our account once we showed them our bank statement of our breakfast at another venue.

Dear Hannah, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our location and found our hotel lovely, and we truly appreciate your kind words about our staff. We sincerely apologize for the fire evacuation on your last night. While the safety of our guests is our top priority, we understand that this caused significant disruption to your rest. Please know that the evacuation was out of our control and, although we aim to minimize any inconvenience, safety procedures are necessary in such situations. We truly regret that it impacted your stay. Regarding the check-out extension and the breakfast charge, we apologize for any confusion caused. We understand how frustrating this can be, and we appreciate your understanding as we worked to resolve the issue. Your feedback is very important to us, and we will continue working to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a more peaceful and enjoyable stay in the future. Kind Regards, Dan Nurchandra Operations Manager

Good location

Customer review rating 1.0/5

Fb Families - Confirmed reviews ALL

Multiple fire alarms went off on 8-9 March Need to have better mechanisms to deal with this

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the disruption caused by the multiple fire alarms during your stay. While we understand how inconvenient this must have been, please know that the safety of our guests is our top priority. Unfortunately, incidents like this are sometimes beyond our control, and we regret the impact it had on your experience. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable and peaceful stay. Kind Regards, Dan Nurchandra Operations Manager

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Other web-users rate our hotel

  • 739 reviews 8.7/10 Location
  • 1,187 reviews 7/10 Room
  • 1,066 reviews 8/10 Service
  • 9 reviews 7.9/10 WiFi
  • 487 reviews 4.5/10 Cleanliness
  • 263 reviews 5.6/10 Breakfast
  • 245 reviews 3.3/10 Food
  • 243 reviews 4.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.