Mercure Melbourne Therry Street 4 stars

It was a great stay at your place. Very friendly and cooperative staff experience we have got from there. Would like to visit that place again. Just the laundry option needs to be more flexible.

Good location. The bed and linen were clean and comfortable. The shower tiles were mouldy and could do with a good clean. One day there was a very strong cooking smell which was overwhelming and apparently coming from one of the other apartments. Overall the stay was good, the staff were helpful when we needed to ask for an extra towel (they only left 1 towel one day after cleaning) etc.

I stayed for 1 night and extended 4 more nights. Good handling at the reception desk. There is small kitchen in the room.

We were a late arrival and the staff greeted us in a friendly manner. The room was well appointed and maintained on a daily basis. Only one criticism was the sink plug was faulty and water ran out as quickly as in ran in, resulting the detergent going within seconds with it. a simple maintenance thing replacing the rubber seal on the plug or replacing it.

Very pleasant. Staff very friendly. Great location. The food in the bistro let down the overall stay but not terrible though.

It is our home away from home, which is why we did pay the extraordinary rates on the weekend because Of the Grand Prix, do believe we should be compensated as there was no Grand or Robbie Williams concert, particularly as we paid way more for a single night than we did for 2 nights last month. Look forward to hearing back on this.

Staff were lovely to deal with. Located nice and close to the Vic Markets. Parking was e Really reasonably priced. Walls were very marked tho in need of a touch up and lots of street noise and building vibration (rattled the crockery )

As Nice. As expected from a Mercure

Enjoyed the experience, however, as I am a late sleeper I would have preferred more descrete housekeeping interaction..

The hotel doesn't meet the standards of what is generally applicable for Accor Mercure hotels. No bar, no restaurant and unattractive building. Cleaning of the room not as it should be. Friendly staff.

Friendly staff very helpful.

Not to say about the property. Great location, nice rooms but that’s about it. First Mercure I’ve stayed in that felt very...budget. I thought for example they would at least have amenities like a tooth brush and paste, or even a hotel bag to carry some items I had upon check out, or a breakfast that didn’t feel like a school cantine, but none of that was the case. Like I said. Nice location and nicely appointed rooms but the extra layer of service one expects from a hotel stay was just basically non-existent.

Well located near to QVM & Tram station The bed to soft

All good - Lobby was a bit compact but no issues with the room or the location

Charlotte was so helpful and amazing Lived the hotel and great breakfast