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Mercure Melbourne Therry Street 4 stars 
Customer review rating 4.1/5 
3,091 reviews
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Services in the hotel and nearby
Check-in from 14h00
Check out up to 11h00
Paying
Hotel location
Mercure Melbourne Therry Street
43 Therry Street
Victoria
3000 melbourne
australia
Check-in from 14h00
Check out up to 11h00
Our accommodation(s)
The hotel offers 79 refurbished studio rooms with fully equipped kitchenettes that includes 2 hotplate stoves, microwave, fridge, crockery, cutlery, working desk, en-suite bathrooms and complimentary WiFi . Perfect for business and leisure travellers.
Your meetings and events
Our meeting rooms
Number of meeting rooms: 1
Maximum size: 25 m²
Maximum capacity: 35 people
Our guest reviews for
Mercure Melbourne Therry Street
100% genuine reviews from our guests
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TripAdvisor Rating
571 reviews
Review of Safety Instructions and Guidlines
TripAdvisor rating 3.0/5 
sarahoJ6820DJ 20/04/2021 TripAdvisor review
The position of the hotel is fabulous. Poor safety and cleanliness are probably the two callouts. Room wasn't made up and the entrance and lifts could do with a clean. I couldn't see the fire safety plan. Unable to walk down the stairwell and forced down the lift in a fire evacuation.
Never again
TripAdvisor rating 2.0/5 
640accounts 20/04/2021 TripAdvisor review
Hard parking. Fire alarm at 4.30am. Room was dirty. No reception after 4.30pm. Wanted to watch the footy but the television did not have reception for channel 9. Initially the TV would not turn on. Never again!
Very disappointing
TripAdvisor rating 2.0/5 pameladeza Business - 20/04/2021 TripAdvisor review
I couldnt believe I stayed at a Mercure branded hotel as it did not live up to its Mercure's standard. I stayed in room 914, and I thought I booked a very budget hotel as room had not toiletry, toilet's door broken and it didn't close properly, carpet had stains, the sofa was dirty and had stains, room had a terrible smell like someone had been smoking. I did request to change rooms however nothing was done about it. Got woken up at 4am with the fire alarm going off and we had to evacuate, next day didnt get any apologies, or any information on what had happened, nothing. Very poor poor service
Comfortable room in good location
TripAdvisor rating 3.0/5 Scott R 09/03/2021 TripAdvisor review
This is a strange hotel with reception on the ground floor, car park in another street, rooms starting from the 9th floor with a long gloomy corridor to get to some rooms. Room was fine, standard hotel room with comfy bed. Reception was only open from 9am to 5pm which is very strange for a Mercure, even in the COVID world we are living in. Not sure what to do when checking out at 8am. Overall comfortable hotel, well priced for a city hotel, albeit a little strange.
DIRTY DIRTY DIRTY
TripAdvisor rating 1.0/5 
Garry038 09/03/2021 TripAdvisor review
I should have realised what the Hotel was like when I arrived at the front door. The footpath outside the hotel was dirty and I would say it has NEVER been swept with a broom or hosed down with a hose. The glass door and window were dirty with finger prints and dust. The same could be said for the tiny reception area, and especially the lift. Only 1 lift was working and that had a worn, tattered, scuffed and dirty floor. It all made me think ... oh boy where am I ... it all gave me the impression of entering a building of a slum. I dont mind the size or age of something, but they should be clean. I would say that maybe the floor was cleaned daily, but it all left the floors looking dirty after such a clean ... a good bit of elbow grease or steam clean would assist in cleaning
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