Mercure Melbourne Therry Street 4 stars

Very pleasant. Staff very friendly. Great location. The food in the bistro let down the overall stay but not terrible though.

It is our home away from home, which is why we did pay the extraordinary rates on the weekend because Of the Grand Prix, do believe we should be compensated as there was no Grand or Robbie Williams concert, particularly as we paid way more for a single night than we did for 2 nights last month. Look forward to hearing back on this.

Staff were lovely to deal with. Located nice and close to the Vic Markets. Parking was e Really reasonably priced. Walls were very marked tho in need of a touch up and lots of street noise and building vibration (rattled the crockery )

As Nice. As expected from a Mercure

Enjoyed the experience, however, as I am a late sleeper I would have preferred more descrete housekeeping interaction..

The hotel doesn't meet the standards of what is generally applicable for Accor Mercure hotels. No bar, no restaurant and unattractive building. Cleaning of the room not as it should be. Friendly staff.

Friendly staff very helpful.

Not to say about the property. Great location, nice rooms but that’s about it. First Mercure I’ve stayed in that felt very...budget. I thought for example they would at least have amenities like a tooth brush and paste, or even a hotel bag to carry some items I had upon check out, or a breakfast that didn’t feel like a school cantine, but none of that was the case. Like I said. Nice location and nicely appointed rooms but the extra layer of service one expects from a hotel stay was just basically non-existent.

Well located near to QVM & Tram station The bed to soft

All good - Lobby was a bit compact but no issues with the room or the location

Charlotte was so helpful and amazing Lived the hotel and great breakfast

A nice spot for the weekend, just near Vic Markets

Stayed for four nights. Great location close to Victoria Market, and close to the trams on Swanston and Elizabeth Streets. Room was a good size with good facilities, and was nice and quiet being back from the street. That was a big bonus. Staff were friendly and helpful, helping with working out some transport arrangements. Overall, a great place to stay.

Even though the stay was prepaid, the front desk asked for a credit card for security deposit, which would be refunded at checkout. This is ok, but the front staff should ask of we would rather use cash, because there are charges and exchange rate differences when using a non-Australian credit card. I "lost" about $2 with the charge and refund transactions.

friendly team