Mercure Melbourne Therry Street 4 stars

TripAdvisor rating 3.5/5 552 reviews
Mercure Melbourne Therry Street
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

Please note that construction in Melbourne is at an all-time high and there is work in our area. All our rooms are double-glazed which ensures the disruption to our guests stay is kept to a minimum.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Melbourne Therry Street

43 Therry Street
Victoria
3000
melbourne
australia

Tel: +61396376666

Fax: (+61)3/96376677

Contact email

Check-in from 14h00

Check out up to 11h00

  • Free Tram Zone :   19, 57, 59 Queen Victoria Markets

  • By plane

    AVALON AIRPORT At 56km / 34.8 miles

  • By plane

    MELBOURNE TULLAMARINE At 22km / 13.67 miles

  • By plane

    TULLAMARINE AIRPORT At 21km / 13.05 miles

  • By train

    FLINDERS STREET At 2km / 1.24 miles

  • By train

    MELBOURNE CENTRAL At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS At 2.2km / 1.37 miles

GPS :-37.807001, 144.960461

Our accommodations

The hotel offers 79 refurbished studio rooms with fully equipped kitchenettes that includes 2 hotplate stoves, microwave, fridge, crockery, cutlery, working desk, en-suite bathrooms and complimentary WiFi . Perfect for business and leisure travellers.

Studio 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Twin Studio 2 Single Beds

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Privilege Studio 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Our restaurants and bars

RESTAURANT ON LEVEL NINE

Type of cuisine: Cafe

The restaurant is open from 6:30am to 10:30am weekdays and 7:00am to 10:30am weekends with Room Service served 5:00pm to 10:30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Melbourne Therry Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,942 reviews

tripadvisor

TripAdvisor Rating 3.5/5

552 reviews

Great little hotel for our short stop over

Customer review rating 4.1/5

Colleen Couples - 03/12/2019 Confirmed reviews ALL

Quiet out of the way hotel with comfortable clean facilities

very disappointing

Customer review rating 4.1/5

Jenny T. Business - 02/12/2019 Confirmed reviews ALL

we were very disappointed the moment we arrived. The main entrance was dirty and unkept. The surrounding areas weren't much better. The foyer was old and obviously not well maintained. We had paid for an extra night but when we got back to the hotel on the last day we were locked out. On check out they tried to charge me again for the room even though i had paid. Fortunately i had kept the receipt. The room was clean but very outdated.

Customer review rating 4.1/5

Glenn Business - 02/12/2019 Confirmed reviews ALL

booked hotel as normal (through company agent) so I could get award points, told at check in they weren't available as I booked through agent. That has never happened before and if I had known I would have stayed closer to the convention centre to save a 3k walk each way

Nothing fancy, but did the job

Customer review rating 4.1/5

Jarred Business - 02/12/2019 Confirmed reviews ALL

Room was nice, for me the location was a pain to get to and having to park elsewhere was a bit of a nuisance. Quite a bit of construction noise coming from the area also.

Hi Jarred, Thank you for staying with us and sharing your feedback. Unfortunately we don't have our own carpark but are lucky enough to have one within the same building and are able to offer guests discount rates there! Sorry if your stay was inconvenienced by the construction around us, we do have it listed online on our website to try help guests be aware. We hope to welcome you back soon! Kind regards, Front Office

Excellent

Customer review rating 4.1/5

Troy Couples - 02/12/2019 Confirmed reviews ALL

Great location. Was close to everything. The room was comfortable and quiet.

Hi Troy, Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

Very satisfactory

Customer review rating 4.1/5

Greg L. Friends - 27/11/2019 Confirmed reviews ALL

The hotel efficiently provided for and was well located to satisfy my needs

Hi Greg, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! We look forward to welcoming you back again soon. Kind regards, Front Office

Comfort stay

Customer review rating 4.1/5

Kenneth Solo - 26/11/2019 Confirmed reviews ALL

I felt rested despite the short stay. Both the bed and the office table were comfortable.

Hi Kenneth, Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and hope we can welcome you back again soon! Kind Regards, Front Office

Great place for an extended stay

Customer review rating 4.1/5

Richard Business - 25/11/2019 Confirmed reviews ALL

Great location in the centre of town. Nice to have the kitchen if you don't want to eat out every day.

Dear Richard, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! We look forward to welcoming you back again soon. Kind Regards, Front Office

A pleasant stay

Customer review rating 4.1/5

Marita Solo - 25/11/2019 Confirmed reviews ALL

I was happy with most aspects of my stay although there was quite a strong smell of smoke near the bathroom if I turned the aircon off - not sure where it was coming from.

Hi Marita, Thank you for staying with us and sharing your feedback. We are sorry to hear that there were aspects of your stay was not so enjoyable and hope we can welcome you back for a more pleasant experience. Kind regards, Front Office

The hotel is very convenient but unattractive looking from the outside.

Customer review rating 4.1/5

Ross M. Families - 25/11/2019 Confirmed reviews ALL

We had an overall good experience however the age and build of the hotel did detract slightly. Positive points: friendly reception at every interaction, including the breakfast and room service Clean and neat - kitchenette was good. Location to public transport Roll-away was in room already made up Eggs cooked to order Gluten free options Negative the floor creaks - you can hear every footstep from floor above. Breakfast - scrambled eggs were terrible and on 2nd day looked like they were the leftovers from day before.

Hi Ross, Thank you for staying with us and sharing your feedback. Thank you for your kind words about our staff, we will be sure to pass this feedback onto the team! We are sorry there were aspects of your stay that was not so enjoyable and will pass your feedback to management and the chef. We are working through level by level alongside the Building Management to improve the building, hopefully we can welcome you back again once this is done! Kind Regards, Front Office

It was okay!

Customer review rating 4.1/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

The staff was friendly and helpful. The room was confy, the bed was great. I truly felt that the quality/Price was attained. The breakfast staff and service was great and the choice of food was really nice. I just had issues with the TV because I couldn't watch any in my room while I stayed there. Sad, That was actually my first time in Australia. I tried everything I could and even went to the front desk but they never got there. The phone didn't work when I called the reception (8) and I didn't have that little phone directory card in my room. I had to go get get it at the reception. My overall experience was satisfied and due to the short stay my issues were not really major factors to spoil my experience. Bottom line is that I would come back, given the opportunity.

Thank you for staying with us and sharing your feedback. We are glad to know our staff were friendly and helpful! We are sorry to hear about the TV issues. We’ve passed your feedback onto management and our team. We hope to welcome you back again soon! Kind regards, Front Office

Underwhelming stay

Customer review rating 4.1/5

Michael G. Business - 24/11/2019 Confirmed reviews ALL

This is a very tired hotel, very noisy, poor maintenance and poor cleaning. The paint was chipped off the walls, there was mould in the shower grout, stains on the carpet, the curtains were dirty and all the fittings worn.

Dear Michael, Thank you for staying with us and sharing your feedback. We are sorry that the hotel did not meet your expectations on this occasion. We have passed your feedback onto management. We are working through level by level alongside the Building Management to improve the building, hopefully we can welcome you back again once this is done. Kind regards, Front Office

Construction ,construction ,construction

Customer review rating 4.1/5

Jean_n_jsydney Business - 24/11/2019 Confirmed reviews ALL

Unfortunately lots of construction going on in the area . Noise everyday morning to night. The Skybus no longer stops across the road , therefore had to catch uber from Southern cross station. The receptionist has a strong accent and is not familiar with the area so I found difficulty in making any communication. The confirmation email I received before arriving , the information was incorrect. Love Melbourne hope the construction is finished by next year.

Hi Jean, Thank you for staying with us and sharing your feedback. Sorry your stay was inconvenienced by the construction around us, we do have it listed online on our website to try help guests be aware. Unfortunately the Skybus no longer stops across the road from the hotel. However, we are located next to a tram stop within the free tram zone in the city which offers free transport to Southern Cross station. We hope we can welcome you back again soon! Kind regards, Front Office
Customer review rating 4.1/5

Lc Couples - 23/11/2019 Confirmed reviews ALL

the housekeeper knocked on my door every morning and came in even i had put the 'do not disturb' sign on the door

Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. We are sorry to hear some aspects of your stay were not enjoyable. Your feedback will be passed onto management and housekeeping. Hopefully we can welcome you back again! Kind regards, Front Office

Mr

Customer review rating 4.1/5

Rob R. Couples - 23/11/2019 Confirmed reviews ALL

Accomodation was good just room was a bit on the small sude

Hi Rob, Thank you for staying with us and sharing your feedback, we are so glad to know you enjoyed your stay but sorry to hear you found the room small. Kind regards, Front Office

Nice utility hotel

Customer review rating 4.1/5

Suman Business - 23/11/2019 Confirmed reviews ALL

This hotel is a basic bed and breakfast facility. Entrance is very nondescript. I stayed there due to its proximity to the Brain center for the first time. Breakfast was almost same each day with no option for those who dont eat pork/beef sausage. Live station is not included in the buffet breakfast and is charged extra unlike other hotels which charge the same. There is no gym. Restaurant is used only for breakfast and rest of the time only room service is available. TV had only freeview! It was below the average level of an Accor property. I guess I will stick to my regular hotel for my Melbourne visits.

Hi Suman, Thank you for staying with us and sharing your feedback. We are sorry to hear that the hotel did not meet your expectations on this occasion. Unfortunately the building is not equipped with a gym. We appreciate you sharing your concerns and hope that you will give us the opportunity to better serve you in the near future. Kind regards, Front Office

pleasant and very suitable for my needs

Customer review rating 4.1/5

Aaron Business - 22/11/2019 Confirmed reviews ALL

Very good at reception, quick check in and always helpful with questions disappointed that couldn't take breakfast to the room

Hi Aaron, Thank you for staying with us and sharing your feedback, we are so glad to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

Mecure Melbourne

Customer review rating 4.1/5

Judith L. Couples - 22/11/2019 Confirmed reviews ALL

Our apartment was fine except the last night when it sounded like the room blowing off The hotel entrance let the hole place down The mecure sign had something all over it A few thousand dollars here would make such a difference People lovely

Hi Judith, Thank you for staying with us and sharing your feedback. We are glad to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office
Customer review rating 4.1/5

Tamzin Solo - 21/11/2019 Confirmed reviews ALL

Very clean and chill. The breakfast was also really good and the reception staff were all very lovely. However, the walls are thin i can hear the people above me walking around and the custodians cleaning loud and clearly, you can also hear the people in the hall. Besides that everything was perfect the room, the location, and the price .

Hi Tamzin, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and hope we can welcome you back again soon! Kind Regards, Front Office

Warm hospitality and room not desirable

Customer review rating 4.1/5

H. S. Families - 20/11/2019 Confirmed reviews ALL

Two segments: 1. Hospitality (Resturant, Reception) - warm and friendly staff 2. Room (soft mattresses, lacking sound proof, no city view from room) - not desirable

Thank you for staying with us and sharing your feedback, we are glad to know our reception and restaurant staff were warm and friendly during your stay! We are very sorry to hear the room did not meet your expectations. We hope we can welcome you back again soon. Kind regards, Front Office
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in melbourne