Mercure Melbourne Therry Street 4 stars

Customer review rating 4.1/5 3,090 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Melbourne Therry Street
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Hotel extras

Mercure Melbourne Therry Street is temporarily closed. We look forward to welcoming you back in the very near future. Meanwhile, do not hesitate to contact customer service for any further information https://all.accor.com/gb/help/contact.shtml

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Melbourne Therry Street

43 Therry Street
Victoria
3000
melbourne
australia

Tel: +61396376666

Fax: (+61)3/96376677

Check-in from 14h00

Check out up to 11h00

  • Free Tram Zone :  19, 57, 59 Queen Victoria Markets

  • By plane

    AVALON AIRPORT At 56km / 34.8 miles

  • By plane

    MELBOURNE TULLAMARINE At 22km / 13.67 miles

  • By plane

    TULLAMARINE AIRPORT At 21km / 13.05 miles

  • By train

    FLINDERS STREET At 2km / 1.24 miles

  • By train

    MELBOURNE CENTRAL At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS At 2.2km / 1.37 miles

GPS :-37.807001, 144.960461

Our accommodations

The hotel offers 79 refurbished studio rooms with fully equipped kitchenettes that includes 2 hotplate stoves, microwave, fridge, crockery, cutlery, working desk, en-suite bathrooms and complimentary WiFi . Perfect for business and leisure travellers.

Studio 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Twin Studio 2 Single Beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Privilege Studio 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Melbourne Therry Street

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,090 reviews

tripadvisor

TripAdvisor Rating 3.5/5

564 reviews

Well located, super clean and quiet

Customer review rating 4.1/5

Susan S. Solo - 06/07/2020 Confirmed reviews ALL

Fantastic!!! I like it very much. The location is perfect and I can go anywhere easily by train and bus. The room is small but very clean and cozy. I would like to stay here again next time and I recommend to everyone choose Mercure.

Customer review rating 4.1/5

Joy Couples - 01/07/2020 Confirmed reviews ALL

3 night stay for medical treatment, perfect location easy walking to the hospital. Easy access to nearby food outlets.

Huge potential waiting

Customer review rating 4.1/5

Marian D. Couples - 25/06/2020 Confirmed reviews ALL

Hello, this hotel is in a wonderful location, particularly after the closure of the Mercure Treasury Gardens. Our room was of a good size with very comfortable bedding, carpets tired as is paintwork. All public areas of the hotel are very below standard for Accor, let alone the Mercure brand - dirty and tired. The young lady at reception was extremely pleasant and helpful at all times. The man (staff?) that came into our room without knocking was not so welcome, nor the presentation of the man that brought milk (none in fridge) when we requested it. Please make some commitment to this hotel and we will gladly support it in the future.

Good stay

Customer review rating 4.1/5

Charlee P. Couples - 25/03/2020 Confirmed reviews ALL

Friendly polite staff. Room was clean. Second time staying here and will be back again next year

Hi Charlee, Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and we look forward to welcoming you back again soon! Kind regards, Front Office

Good stay

Customer review rating 4.1/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

It was a great stay at your place. Very friendly and cooperative staff experience we have got from there. Would like to visit that place again. Just the laundry option needs to be more flexible.

Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

Value for money

Customer review rating 4.1/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Good location. The bed and linen were clean and comfortable. The shower tiles were mouldy and could do with a good clean. One day there was a very strong cooking smell which was overwhelming and apparently coming from one of the other apartments. Overall the stay was good, the staff were helpful when we needed to ask for an extra towel (they only left 1 towel one day after cleaning) etc.

Thank you for staying with us and sharing your feedback. We are glad to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

Good location n near victoria market n tram

Customer review rating 4.1/5

Pramesti W. Families - 18/03/2020 Confirmed reviews ALL

I stayed for 1 night and extended 4 more nights. Good handling at the reception desk. There is small kitchen in the room.

Hi Pramesti, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! We look forward to welcoming you back again soon. Kind regards, Front Office

A good location and standard of rooms and service were very good

Customer review rating 4.1/5

Ray C. Couples - 17/03/2020 Confirmed reviews ALL

We were a late arrival and the staff greeted us in a friendly manner. The room was well appointed and maintained on a daily basis. Only one criticism was the sink plug was faulty and water ran out as quickly as in ran in, resulting the detergent going within seconds with it. a simple maintenance thing replacing the rubber seal on the plug or replacing it.

Hi Ray, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! Kind regards, Front Office

Great location opposite QV market and not far to walk to main attractions in Melbourne or jump on the tram

Customer review rating 4.1/5

Shelley Business - 17/03/2020 Confirmed reviews ALL

Very pleasant. Staff very friendly. Great location. The food in the bistro let down the overall stay but not terrible though.

Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! We have passed your comments on to management and look forward to welcoming you back again soon. Kind regards, Front Office

Great location

Customer review rating 4.1/5

Liz Friends - 17/03/2020 Confirmed reviews ALL

It is our home away from home, which is why we did pay the extraordinary rates on the weekend because Of the Grand Prix, do believe we should be compensated as there was no Grand or Robbie Williams concert, particularly as we paid way more for a single night than we did for 2 nights last month. Look forward to hearing back on this.

Dear Liz, Thank you for staying with us and sharing your feedback. We are glad to receive a full mark rating for your recent stay with us. We are sorry to hear the events planned during your stay did not go ahead. However, as you can understand it is out of our control with government and event officials deciding to cancel the events due to safety concerns. Regarding your deposit, it is canceled on the night of your departure. Please feel free to contact us directly if the refund has not reached your card. Thank you for sharing your thoughts with us. We hope to welcome you back again soon. Kind regards, Front Office

Close to to the markets. Noisy location

Customer review rating 4.1/5

Amber K. Families - 15/03/2020 Confirmed reviews ALL

Staff were lovely to deal with. Located nice and close to the Vic Markets. Parking was e Really reasonably priced. Walls were very marked tho in need of a touch up and lots of street noise and building vibration (rattled the crockery )

Dear Amber, Thank you for staying with us and sharing your feedback. We are glad to know you enjoyed your stay and made the most of our amazing location! Kind regards, Front Office

Perfect for weekend away

Customer review rating 4.1/5

Glen Families - 14/03/2020 Confirmed reviews ALL

As Nice. As expected from a Mercure

Hi Glen, Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

Conveniently placed for market tourism .

Customer review rating 4.1/5

Gordo Couples - 12/03/2020 Confirmed reviews ALL

Enjoyed the experience, however, as I am a late sleeper I would have preferred more descrete housekeeping interaction..

Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay! We have passed your comments on to management. We hope to welcome you back again soon! Kind regards, Front Office

Needs an update

TripAdvisor rating 3.5/5

Luc T 11/03/2020 TripAdvisor review

The hotel doesn't meet the standards of what is generally applicable for Accor Mercure hotels. No bar, no restaurant and unattractive building. Cleaning of the room not as it should be. Friendly staff.

Great Location

Customer review rating 4.1/5

Evelyn Couples - 10/03/2020 Confirmed reviews ALL

Friendly staff very helpful.

Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and will share your thoughts with our team! We are very lucky to have the location that we do. Kind regards, Front Office

Good location, nice room. That’s all

Customer review rating 4.1/5

Amadou Solo - 08/03/2020 Confirmed reviews ALL

Not to say about the property. Great location, nice rooms but that’s about it. First Mercure I’ve stayed in that felt very...budget. I thought for example they would at least have amenities like a tooth brush and paste, or even a hotel bag to carry some items I had upon check out, or a breakfast that didn’t feel like a school cantine, but none of that was the case. Like I said. Nice location and nicely appointed rooms but the extra layer of service one expects from a hotel stay was just basically non-existent.

Dear Amadou, Thank you for staying with us and sharing your feedback. We are sorry to see that there were aspects of your stay was not so enjoyable and have passed your comments on to management. We are glad you made the most of amazing location and hope we can welcome you back for a more pleasant experience. Kind regards, Front Office

Well located

Customer review rating 4.1/5

Rudy Couples - 08/03/2020 Confirmed reviews ALL

Well located near to QVM & Tram station The bed to soft

Hi Rudy, Thank you for staying with us and sharing your feedback. We are very lucky to have the location that we do. We look forward to welcoming you back again soon! Kind regards, Front Office

Well located for the CBD and right next to the free tram area

Customer review rating 4.1/5

Robin Couples - 05/03/2020 Confirmed reviews ALL

All good - Lobby was a bit compact but no issues with the room or the location

Hi Robin, Thank you for staying with us and sharing your feedback. We are very lucky to have the location that we do. We look forward to welcoming you back again soon. Kind regards, Front Office

Fantastic stay

Customer review rating 4.1/5

Noelleen M. Couples - 04/03/2020 Confirmed reviews ALL

Charlotte was so helpful and amazing Lived the hotel and great breakfast

Hi Noelleen, Thank you for staying with us and sharing your feedback. We are so pleased to know you enjoyed your stay and will pass your kind words onto our team! We hope to welcome you back again soon. Kind regards, Front Office

Close to the markets, good stay

Customer review rating 4.1/5

Peter Solo - 03/03/2020 Confirmed reviews ALL

A nice spot for the weekend, just near Vic Markets

Hi Peter, Thank you for staying with us and sharing your feedback. We are so glad to know you enjoyed your stay and made the most of our amazing location! We look forward to welcoming you back again soon. Kind regards, Front Office
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