Mercure Melbourne Therry Street 4 stars

Clean, good sized room. Having a kitchenette was handy (although weirdly there were no spoons until I asked). Some pepper and salt and a variety of teas would have helped improve kitchen set up but overall I was very happy. Good locatiin near tram stop and markets.

It was ok. The room was fine however management of disruptive guests was ill and walls felt thin due to the amount of noise I experienced from outside my room. I struggled to sleep until around 11 both nights because of this.

It was a great room but the toilet had a really bad smell.

A friendly and well explained booking. Staff at the front desk welcoming, understanding and helpful. Really happy with the room. Cleaning staff and staff at the buffet breakfast all great. The discount at the car park greatly appreciated. A lovely short stay in Melbourne.

Lovely welcoming and friendly staff. The location was very accessible, close to the free tram stop. Decent buffet breakfast. Rooms are small, however; they are comfortable and cleaned daily. Would DEFINITELY stay here again.

Our stay at Mercure on Therry was for one night only. It was a nice clean room, a little on the small side. The TV was too small also. Breakfast was included (buffet), whilst it was tasty there wasn't a lot of choices. The staff were very helpful overall. The hotel lacks street appeal overall.

Mostly good however a little dirty. Upon entry to our room I found textures stains on my pillow and sheets like someone had previously dropped sauce on them and they had not been cleaned. Overall it was an ok experience. Would also like to see more sustainable products as I noticed you source your products from China meaning they are tested on animals, was disappointed to see Mercure would allow this.

Great service, lovely room, car park was very narrow for a large car like mine

All staff were friendly. Room was exceptionally well equipped. Loved the big shower!!

This is the first time I have been so disappointed with one of the Accor hotels. It is definitely not like displayed on line. The reception area was very disappointing especial for a mecure I have been to many mecure hotels this is definitely the worst. No restaurant or bar which added to the disappoint. If i had seen the ibis next door I would have booked that one. My guests from the UK were also extremely disappointed as I had taken them to the Ibis Styles in Brisbane and it was wonderful.

Room was well appointed and very clean staff were pleasant and helpful only down side was view from window was obscured by shaft of some kind so could see nothing but a building wall and this shaft

Its OK

This has been the best hotel so far in Melbourne CBD. Clean, quiet, spacious and close to the shops. I'd give it a perfect score if there was free parking. The one thing I didn't like is that they take a photocopy of your driver's licence.

The room is quite good, the service is satisfying especially the breakfast buffet. We appreciate that the menu for everyday breakfast changes. The only problem for overall is the parking. It was quite hard for us and expensive as well. Even though it offers 30% discount, it was still quite expensive especially if the car was left overnight. Plus the disappointing part is that we cannot have multiple entry in one card which means we needed to pay every time we come in. I think this is the part the hotel needs to improve on a lot as you will lose quite a number of clients because of this as normally travellers will have a car. You could actually maybe have an agreement with the parking like other hotels to have at least multiple entry for one day.

We were very happy with our room, plenty of space. The breakfast was lovely and the staff are very accommodating. Very close to the free city trams, so convenient to get around. The markets are just up the street with beautiful fresh fruit and fabulous deli selections.