The Larwill Studio Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.6/5 1,523 reviews

The Larwill Studio Melbourne - Art Series - Image 1
The Larwill Studio Melbourne - Art Series - Image 2
The Larwill Studio Melbourne - Art Series - Image 3
The Larwill Studio Melbourne - Art Series - Image 4

Description

Hotel extras

  • The Farmacy welcomes everyone with its honest-to-goodness fare and friendly atmosphere

  • With Melbourne Zoo one way, & The Queen Victoria markets another, you are perfectly positioned

  • Immerse yourself in David Larwill's Australian artwork.

  • The Larwill Studio's location is perfect for discovering the north of Melbourne and the CBD.

  • Enjoy views of Royal Park

Our accommodation(s)

Book this hotel
Room 1

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Double bed(s)

Stay Inspired in our Larwill Parkview King, combining Art Series signature comforts with Larwill's Studio quirks. Rest up in your comfy bed, get creative at the work desk or grab a coffee and take in the incredible parkland views.

  • Views:

    Park view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

  • Views:

    Park view

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

With floor to ceiling views of the parklands and twinkly lights of the CBD, these Larwill Parkview Corner Kings are in a class of their own. Combined with Art Series signature comforts and Larwill artworks, you will be chuffed you stayed.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

The Larwill Studio Melbourne - Art Series

48 Flemington Road
3052 PARKVILLE
Australia

GPS:-37.795059, 144.949801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 96 rooms
  • 96 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Sports and leisure

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 17.27 € 28 AUD Per day

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

THE FARMACY RESTAURANT AND BAR

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Cooking style
Cafe
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,523 reviews

Customer review rating 3.0/5

Kylie L. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your feedback, and for continuing to choose Larwill for your stays. We truly value your loyalty and are pleased to know that you enjoy our location and accommodation. We are sorry that this particular stay was affected by an unpleasant odour and, more importantly, that the conversation with our team left you feeling unsupported. We understand that you were unaware of the purpose of the floor covering, and we would like to reassure you that our team was not suggesting that you were responsible for the issue. The question about whether the floor covering had been moved was simply asked because it can help reduce odours from the drainage area. Our team also explained that this can occur when the plumbing has been unused for a period of time and that it does not affect every room. A treatment was available to address the issue and was mentioned to you as well, although our team member did not recommend using it while the room was occupied. As you had two rooms, we were also pleased to be able to extend the room that was not affected by the odour. We sincerely apologise if this information was not communicated in a way that made you feel understood. We will certainly use your feedback to remind our team to approach these situations with greater care and clarity. We appreciate you choosing to stay with us again and sincerely hope your upcoming visit is comfortable and enjoyable. We look forward to welcoming you back in the future. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Sallee M. Business - Confirmed reviews ALL

Dear guest, Thank you for choosing The Larwill Studio for your stay. We’re delighted to hear that you enjoyed the dining experience and found the property a convenient base for your work commitments. It’s wonderful to know that the accommodation met your expectations, and we hope to have the pleasure of welcoming you back again soon. With kind regards, Marge The Larwill Studio

Customer review rating 4.0/5

Sue S. Couples - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your feedback. We sincerely apologise for the discomfort and concern caused by the bites you experienced during your stay. We take matters of this nature seriously and have followed up appropriately with the relevant team. We will ensure the room receives a thorough inspection and enhanced cleaning, and we will continue to monitor the situation closely. At this stage, we have not received any similar reports from subsequent occupants after thorough cleaning of the room. We also appreciate you bringing the bathroom safety concern to our attention. Bath mats are available from Reception upon request, and our team is always happy to provide one. We will review how this information is communicated to guests to ensure it is more readily understood. I have placed a note on your profile to have a non slip bath mat readily available in your room for your future stay. We are pleased to hear that you enjoyed the tranquil surroundings and found our team helpful. We value your feedback and thank you for giving us the opportunity to address these concerns. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Meredyth T. Couples - Confirmed reviews ALL

Dear guest, Thank you for sharing your wonderful feedback. We’re delighted that you enjoyed the setting and had the opportunity to experience one of our upgraded accommodations. It’s especially pleasing to hear that the peaceful atmosphere and attentive service added to your stay. We hope to have the pleasure of welcoming you back again soon! With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Matthew P. Business - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We’re pleased to hear you found our location convenient for your appointments at the Royal Children’s Hospital and enjoyed your comfortable, clean room. I completely understand your concern regarding the security deposit. I’ve just sent you an email regarding the release of your $100 security deposit with some further information. Thank you again for your feedback, and we hope to welcome you back to The Larwill Studio again in the future. Kind regards, Caitlin

Dear guest, Thank you for taking the time to share your feedback, and for continuing to choose Larwill for your stays. We truly value your loyalty and are pleased to know that you enjoy our location and accommodation. We are sorry that this particular stay was affected by an unpleasant odour and, more importantly, that the conversation with our team left you feeling unsupported. We understand that you were unaware of the purpose of the floor covering, and we would like to reassure you that our team was not suggesting that you were responsible for the issue. The question about whether the floor covering had been moved was simply asked because it can help reduce odours from the drainage area. Our team also explained that this can occur when the plumbing has been unused for a period of time and that it does not affect every room. A treatment was available to address the issue and was mentioned to you as well, although our team member did not recommend using it while the room was occupied. As you had two rooms, we were also pleased to be able to extend the room that was not affected by the odour. We sincerely apologise if this information was not communicated in a way that made you feel understood. We will certainly use your feedback to remind our team to approach these situations with greater care and clarity. We appreciate you choosing to stay with us again and sincerely hope your upcoming visit is comfortable and enjoyable. We look forward to welcoming you back in the future. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Sallee M. Business - Confirmed reviews ALL

First time staying at The Larwill Studio. Restaurant at ground level was great but unfortunately I did not try the evening meals but breakfast superb. Work was around the Hospitals so very convenient. Room was clean and well designed.

Dear guest, Thank you for choosing The Larwill Studio for your stay. We’re delighted to hear that you enjoyed the dining experience and found the property a convenient base for your work commitments. It’s wonderful to know that the accommodation met your expectations, and we hope to have the pleasure of welcoming you back again soon. With kind regards, Marge The Larwill Studio

Customer review rating 4.0/5

Sue S. Couples - Confirmed reviews ALL

Our room was great. Very peaceful and great outlook over park. Hotel staff very helpful. Two issues: I was bitten by something in our room on my legs, arms and neck. I showed the bites to a staff member on Sunday morning at checkout and advised that room need thorough cleaning. Second issue: why have a bath tub that is slippery when wet in a hotel? I requested a bath mat and an obliging staff member was able to supply one. They should be provided as a matter of course.

Dear guest, Thank you for taking the time to share your feedback. We sincerely apologise for the discomfort and concern caused by the bites you experienced during your stay. We take matters of this nature seriously and have followed up appropriately with the relevant team. We will ensure the room receives a thorough inspection and enhanced cleaning, and we will continue to monitor the situation closely. At this stage, we have not received any similar reports from subsequent occupants after thorough cleaning of the room. We also appreciate you bringing the bathroom safety concern to our attention. Bath mats are available from Reception upon request, and our team is always happy to provide one. We will review how this information is communicated to guests to ensure it is more readily understood. I have placed a note on your profile to have a non slip bath mat readily available in your room for your future stay. We are pleased to hear that you enjoyed the tranquil surroundings and found our team helpful. We value your feedback and thank you for giving us the opportunity to address these concerns. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Meredyth T. Couples - Confirmed reviews ALL

See above.

Dear guest, Thank you for sharing your wonderful feedback. We’re delighted that you enjoyed the setting and had the opportunity to experience one of our upgraded accommodations. It’s especially pleasing to hear that the peaceful atmosphere and attentive service added to your stay. We hope to have the pleasure of welcoming you back again soon! With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Matthew P. Business - Confirmed reviews ALL

Excellent location for appointments at the children's hospital, rooms comfy and clean. Only thing that I question is to why the $100 deposit takes so long to be released after checking out, checked out Tuesday morning and still waiting on Saturday?

Dear Guest, Thank you for your lovely feedback. We’re pleased to hear you found our location convenient for your appointments at the Royal Children’s Hospital and enjoyed your comfortable, clean room. I completely understand your concern regarding the security deposit. I’ve just sent you an email regarding the release of your $100 security deposit with some further information. Thank you again for your feedback, and we hope to welcome you back to The Larwill Studio again in the future. Kind regards, Caitlin

Customer review rating 5.0/5

Mim K. Solo - Confirmed reviews ALL

I loved the art work of David Larwill throughout the building and in my studio room. After a busy day in the city a relaxing bath and comfortable bed were wonderful.

Dear Guest, Thank you for such a lovely review. We’re delighted to hear you enjoyed the artwork throughout The Larwill Studio and in your room, and that your stay provided a comfortable place to unwind after a busy day in the city. It’s wonderful to know your room was spotlessly clean and had everything you needed, and we’re especially pleased that every member of our team you met was friendly, welcoming and helpful. We’ll be sure to share your kind feedback with the team. We hope to have the pleasure of welcoming you back to The Larwill Studio again soon! Kind regards, Caitlin

Customer review rating 4.5/5

Paul T. Couples - Confirmed reviews ALL

My wife and I had stayed at the Larwill twice before. As usual, we were not disappointed. The view over the park is always good. Our unexpected early check-in was also welcome.

Dear Guest, Thank you for your lovely review and for continuing to choose The Larwill Studio for your stays. It’s always a pleasure to welcome you and your wife back, and we’re delighted to hear that we once again provided the comfort you’ve come to know and enjoy. We’re especially pleased you enjoyed the views over Royal Park and that we could accommodate your unexpected early check-in. We truly appreciate your continued support and look forward to welcoming you back again soon! Kind regards, Caitlin

Customer review rating 5.0/5

Delma P. Solo - Confirmed reviews ALL

Staff very accommodating, friendly and rooms very clean

Dear Delma, Thank you for your lovely feedback. We’re delighted to hear that you found our staff accommodating and friendly, and that your room was very clean. We truly appreciate your kind comments and look forward to welcoming you back to The Larwill Studio on your next visit. Warm Regards, Austin Front Office Manager

Customer review rating 2.5/5

Nathan C. Families - Confirmed reviews ALL

Toilet bowl cover is unequal and pillow cover is not fresh, has a little smell

Good Afternoon Nathan, Thank you for sharing your feedback with us. We sincerely apologise that the toilet seat was not sitting correctly and that the pillowcase did not meet our usual standards of freshness. We understand how important cleanliness and comfort are, and we are disappointed that we fell short on this occasion. Your comments have been shared with our Housekeeping and Maintenance teams for attention and follow-up. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a more comfortable experience on your next stay. Kind Regards, Austin Front Office Manager

Customer review rating 2.0/5

Graham H. Business - Confirmed reviews ALL

The location was convenient for my business at Melbourne Zoo. It was also handy to have a few options for coffee and food handy. The downside was the cleanliness. The crisp white sheets were spoiled by black hairs that were also noticed in the bathroom. I had some corn chips and dumped the bag with crumbs into the only bin available - in the bathroom. I’d returned from my business late afternoon the next day to find the crumbs scattered on the floor around my room’s door. Shortly after spotting this I went for some food and reported the crumbs to the two young men at reception. I was told that they’d be taken care of right away. The crumbs were still present when I checked out the following morning.

Good afternoon Graham, Thank you for taking the time to share such detailed feedback. We’re pleased to hear that our convenient location worked well for your business at Melbourne Zoo, and that you enjoyed having a variety of coffee and dining options close by. We are, however, very sorry to hear about the cleanliness issues you encountered. Finding hairs on the bedding and in the bathroom is certainly not the standard we expect. We are equally disappointed that the crumbs outside your room were still present after you had reported them to reception and been assured, they would be attended to immediately. We sincerely apologise that this was not followed up as promised. Your comments have been shared with both our Housekeeping and Front Office teams so these areas can be addressed with the appropriate staff. Thank you again for bringing this to our attention, and we hope we have the opportunity to provide you with a much cleaner and more attentive experience should you choose to stay with us again. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 4.5/5

Paul G. Business - Confirmed reviews ALL

Good

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Larwill Team

Customer review rating 4.5/5

Danusha E. Families - Confirmed reviews ALL

Second time staying for little man's surgery. Very convenient when you're from interstate to have the hotel literally being part of the hospital building itself. Very flexible with allowing late check-out.

Dear Guest, Thank you for choosing to stay with us again, and for taking the time to share your feedback. We’re pleased to hear you found the hotel’s connection to the hospital so convenient, particularly when travelling from interstate, and that our flexibility with late check-out helped make things a little easier during your little man’s surgery. We appreciate your suggestions regarding extra towels and adding biscuits or cookies to our tea and coffee selection. We’re glad you enjoyed the range of tea and coffee, and we’ll share your suggestions with the team for consideration. We also completely understand changing your mind about the room cleaning option, especially with little eaters keeping things messy! We hope everything went well with the surgery and look forward to welcoming you back again. Kind regards, Caitlin

Customer review rating 5.0/5

Jemima C. Business - Confirmed reviews ALL

I have stayed at the Larwill several times now and am always impressed by the cleanliness, how well appointed it is and the high standard customer service.

Dear guest, Thank you for returning to The Larwill and for taking the time to share such lovely feedback. It is wonderful to know that your experiences with us have continued to leave a positive impression. Your ongoing support means a great deal to our team, and we look forward to welcoming you back for many more enjoyable stays. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Julian T. Couples - Confirmed reviews ALL

Flexible on check in and agreed 12.00 checkout. Friendly reception, very helpful. An excellent place to stay, and handy for the tram.

Good morning Julian, Thank you for your lovely feedback! We’re delighted to hear that our team could accommodate your flexible check-in and 12:00pm check-out, and that you found our reception team friendly and helpful. It’s wonderful to know you enjoyed your stay and found our location convenient for the trams to the city and other local attraction's. We truly appreciate your kind words and look forward to welcoming you back to The Larwill Studio! Warm Regards, The Larwill Team

Customer review rating 3.0/5

Rafael R. S. Couples - Confirmed reviews ALL

We stayed 2 nights for an event. We have stayed in this hotel often and it is starting to show its age. The bath tub is very slippery and bathroom handles are worn out and very sharp.

Dear Rafael, Thank you for taking the time to share your feedback, and for choosing to stay with us again. We truly appreciate your continued support and are sorry to hear that some aspects of the bathroom impacted your stay. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future. We do have a limited number of rooms with walk in showers please let us know if this would suit your needs better in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for bringing these matters to our attention, and we hope to welcome you back for a much-improved experience. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Narelle C. Families - Confirmed reviews ALL

Very clean and comfortable room. Great location and convenient parking. The beds were sooo comfy. Dark and quiet room.

Dear guest, Thank you for your wonderful feedback. We’re delighted to know you had such a relaxing stay and enjoyed the restful surroundings and easy access to the property. It’s especially pleasing to hear that you slept so well. We truly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay. With kind regards, Marge The Larwill Studio

Customer review rating 3.5/5

Frank K. Couples - Confirmed reviews ALL

Pleasant polite

Dear Frank, Thank you for taking the time to leave a review of your stay with us at The Larwill Studio. We’re pleased to hear you found our team pleasant and polite. We’re sorry to hear that parking was an issue during your stay. We appreciate you bringing this to our attention and hope to welcome you back for a more seamless experience next time. Warm Regards, The Larwill Team

Customer review rating 0.5/5

Brett G. Families - Confirmed reviews ALL

We booked two rooms. The Park View room was excellent — bright, spacious and filled with natural light. Unfortunately, the other room was quite dark and felt a little dank. As an Accor Gold member, we were disappointed that the hotel couldn’t extend our stay by an extra night, although it worked out fine in the end as we moved into a single room. The most frustrating part was at checkout, when we were told we couldn’t use an Accor voucher towards food we had consumed at the hotel restaurant. Given the Accor membership, this was disappointing and not what we expected. On the positive side, the hotel is very conveniently located for the Melbourne hospitals, which is a real advantage if you’re staying for appointments or visiting someone in hospital. Overall, a mixed stay — great location and one very good room, but a few service issues took the shine off the experience

Good afternoon Brett, Thank you for taking the time to provide such detailed feedback. We’re pleased to hear that you enjoyed the Park View room and found it bright, spacious and filled with natural light, and that our convenient location was beneficial for your hospital visits. We’re sorry, however, that your second room did not provide the same experience and felt dark. We also understand your disappointment regarding the additional night we apologise we were not able to accommodate you in two separate rooms as you would have preferred due to extremely limited availability. We also apologise for the difficulties you experienced when using your Accor dining voucher towards your restaurant charges. All restaurant discounts and dining vouchers do need to be presented in the restaurant at the time of dining, and unfortunately, we were unable to assist you with applying the voucher at reception during check-out. We're sorry that we were not able to provide clearer guidance at the time. We appreciate that, as an Accor Gold member, you have certain expectations around the benefits associated with your membership, and we’re sorry that your experience fell short. Your comments regarding the service issues have been shared with our team for review. We value your continued loyalty as an Accor member and hope we have the opportunity to provide you with a much smoother and more enjoyable stay in the future. We look forward to welcoming you back again soon. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 1.0/5

Christopher L. Business - Confirmed reviews ALL

the hotel messed up my reservation i was booked and this was confirmed by email yet when i turned up i was told i wasnt in the system. the front person did get me aroom for the first night but i ahd to find accomodation after that. i was presenting to people in the hoteal over the two days. the experience was stressful (told no room 1030pm at night) and inconvenient. As os today no one has appoligfised for the booking error.

Good afternoon Christopher, Thank you for sharing your experience. We are sincerely sorry for the significant inconvenience and stress caused by the error with your reservation. We completely understand how frustrating this must have been, particularly arriving at 10:30pm and being told that your confirmed booking could not be found, and with your presentation commitments at the hotel over the following two days. While we’re pleased our team was able to secure a room for your first night, we recognise that having to arrange alternative accommodation afterwards was far from an acceptable experience. We also apologise that you had not received an apology or follow-up regarding the booking error. Your feedback has been shared with the Conference & Events team so the circumstances can be reviewed and addressed appropriately. We sincerely apologise for letting you down and appreciate you bringing this matter to our attention. We sincerely hope that you will consider staying with us again in the future and allow us to demonstrate our commitment to providing excellent hospitality. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 3.0/5

Hannah H. Business - Confirmed reviews ALL

Stayed for 5 days.

Dear Guest, Thank you for taking the time to share your feedback following your five-night stay with us. We’re sorry that your overall experience was only okay and that our dining options did not meet your expectations. We apologise for the limited vegetarian selection at breakfast and, in particular, for your experience with dinner. We understand how frustrating it would have been to wait an hour for your order, only to find that the docket had not reached the kitchen and it had then closed, leaving you without a meal that evening. This is certainly not the experience we want for our guests, and we’ll share your feedback with our restaurant team so this can be reviewed. We appreciate you bringing these concerns to our attention and hope we have the opportunity to provide you with a much better experience in the future. Kind regards, Caitlin

Other web-users rate our hotel

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  • 389 reviews 8.3/10 Cleanliness
  • 205 reviews 7.1/10 Food
  • 169 reviews 9.4/10 Vibe

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