The Sebel Residences - Melbourne Docklands 4 stars

I was expecting a hassle free easy stay being a 1night stay business trip. My first surprise checking in was that someone in my office had made a key error booking 2 rooms having been told I had 2 rooms booked, I advised no the stay is just for myself, the staff member wasn't much help regards this, unfortunately this is yet to be resolved if possible being a a accor member. Then having a car to pay $30 for 1night is OTT..... I hastily get back in the car progress to the carpark front entrance, not informed I needed to get out and use the fob to open gate I'm sitting there wondering wtf. I called reception and the staff member comes out to let me in. Upon dropping off my luggage I head back down to reception asking if a barber was located anywhere near by, I was informed just down the street 2blocks. I searched high and low couldn't find it, I went into the IGA located near I was searching and asked them, they had no idea so I wondered why so. In haste due to having to attend a function that evening I gave up. All in all was a stressful time, I won't be staying at this location again.

Loved our stay. Checking in and out smooth and easy. Apartment was great for 3 couples. Spacious, air conditioning in seperate zones, great view of harbour at Docklands. So many choices for a drink or a meal. Cafe for breakfast was great, fast service, meals were top quality. Free tram to city and tennis.

This is the second time we have stayed here. Last time we stayed in a 1 bedroom apartment & this time we had a studio apartment. Rooms are clean, spacious & well appointed including a stove, oven & full size fridge. Bed is very comfy. Staff are friendly & helpful. Apartments are in a great position with a tram stop across the road, walking distance to restaurants & a convenient stop that also sells alcohol opposite the front entrance. We have stayed both times to go to the Australian Open tennis. The No 70 tram takes you straight though to the tennis centre& it is free. The No 86 tram takes you to the Bourke St Mall & shopping precinct. We have stayed in Melbourne CBD before but have found that the Docklands area is a much better & quieter area to stay in. We will book the Sebel Residences for any future trips to Melbourne.

we stayed in the Nolan Building Sebel Residences in a front room on the 17th floor , 3Brm apt with awesome views of the Docklands Harbour , views of Marvel Stadium, then to the right The Bolte Bridge, My mother in law who is in her 80's absolutely loved sitting in the front window in the sunshine watching the world go by , what a treat for her coming from a small country town. would def request a front room again if one is available.

The apartment had amazing views and the location was central to access all area's of Melbourne. Your staff member Varum went above and beyound to make us welcome and ensure the apartment met our needs. He even returned to us late at night with another set of keys. Outstanding service from this employee.

Have been coming here for 11 years. Love it. Although its disappointing to see so many restaurants closed, the ones remaining open are very welcoming. To us it is fabulous. Lovely apartment with harbour views. Close proximity to everything. We go shopping, see a show and dine out.The staff at the Sebel are always friendly and welcoming.

Location was excellent and the view of Docklands was stunning. The apartment itself was large and well equipped with everything we needed. Staff were helpful, professional and friendly. Parking was safe and secure. We didn't use the gym/pool because we were out all day and ran out of time. Breakfast was good, although I think they were quite understaffed as it was very busy. I think we got good value for money. Only downside was the apartment could do with a lick of paint and some general maintenance - some cupboards were sticking and their were scuff marks here and there.Nothing major. It was clean and a perfectly comfortable place to stay.

I must admit that I was a bit apprehensive about going to the Sebel docklands after reading some bad reviews; but i found on arrival that the staff was friendly and very helpful and seem to go out of their way to please. Samantha and the other staff were great.The bed was comfortable and the apartment had everything that was needed. The view out of our apartment was great

This is such a let down will never stay here again ! The rooms smelt like smoke and the hallways stunk like urine ... so discusting!!!!! For the money we spent we could’ve stayed in a much better place and had breakfast ...

An excellent place for a family break, close to tram transport into the city and many excellent restaurants nearby. The residences provided very good amenities including indoor and outdoor pools and gym facilities.

AS advised in reception whomever used it last was a smoker and had tried to cover it up busy using a spray. I had to leave the doors to the balcony open. Even after 3 days it still stank The whole apartment needs some TLC - towel rack falling off the wall in bathroom, TV remote sticky

Staff were quite rude when we asked if we could check in 1 hour prior to the normal check in time of 2pm. Our traveling party did not require access to the room early as we were attending an event. When we were able to check in upon our return at 10pm we were advised that there was only one key for our two bedroom apartment. The apartment it’s self had a good view. However, maintenance required included a towel rail that fell down into one our shins following a shower and a rubbish bin that was that dented that it did not physically open. There were a number of marks on the walls and the door to one of the rooms was visibly dirty. We were provided with dishwashing liquid but no dishcloth. It was just an overall disappointing experience. Our card then had $900 debited for a $290 stay and five days later we are still waiting on a refund. We will not be returning.

My room was nice and clean, well laid out - the bed wasn't the most comfortable ever, but good enough. The hotel reception & welcome were a bit messy but good welcoming service. The hotel location isn't the greatest - docklands lacks the vibrant culture of other areas around Melbourne CBD - but it is quieter which is a plus. The breakfast from the cafe attached to the hotel was poor and service okay at best, although it's hard to beat for value if you get the Accor $1 breakfast offer.

The location and reception staff (Callan & Iris) were very good. But the room was not clean. We had to get the cleaner in to clean the shower, doors, bathroom and mop the floors as they were dirty. The washing machine was filthy and we had to be cleaned. The bed had coffee stains and we had to replace the dooner and pillow covers as they were dirty and marked. The owner left his dirty mop in the laundry. Not good enough for a 4 start apartment

Stayed in the 2bed,2bath apartment for two nights with good views of Docklands and coast.Great location for restaurants & bars and easy walking to Marvel stadium and railway station.Would stay again in the future.