The Sebel Residences, Melbourne Docklands 4 stars

TripAdvisor rating 3.5/5 778 reviews

ALLSAFE approved hotel

Our accommodation(s)

Offering 1, 2 or 3 bedroom apartments with spectacular city or harbour views. All apartments feature full kitchens, open plan living and dining area, private balcony, the option of 1 or 2 bathrooms, internal laundry and security intercom.



  • 2 persons
  • 45 / 484 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

The Sebel Residences, Melbourne Docklands

18 Aquitania Way

GPS:-37.813872, 144.94256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Capri Café & Lounge

Non contractual photo

Serving a unique cuisine blended with modern Australian and European influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee on the run to a substantial 3-course dinner.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  778 reviews

Grim and dirty! Not worth the money. Even my dog didn't want to stay here.

TripAdvisor rating 1.0/5

Aslan25 Solo travel - TripAdvisor review

Started out bad with the receptionist watching me struggle trying to open the door to use their luggage trolley and have my dog in a stroller on my own and do nothing. Was advised they only has one dog friendly room left so had no choice but to stay in this grim room. They want a $150 pet cleaning fee, when I should be charging them - had to clean it. Dust and food crumbs everywhere. My dog doesn't even want to be here! Literally nothing she could get dirty! It's dirty enough. Holes and scratches in 20 yr old furniture. Half rolled up rug that's too big, toilet seat too small. Only 3 TV channels work. No welcome drink offered - silver member. Just grim! Can't believe 4* 😳

Good and bad of the city

TripAdvisor rating 3.0/5

Paradise08272139431 TripAdvisor review

This was very disappointing. The window blinds did not darken the room hardly at all. The traffic noise from cars and trains, and trams was loud and consistant until the early hours of the morning. We did not even have a spars blanket or pillow. Room had all amenities and was clean. Great location for getting in and ouf of city.

Dear Parqadise08272139431, Thank you for your feedback; I am sorry to hear about what happened during your stay. Do you mind telling me the building and room numbers so I can follow up with the noise and blinders issues? By the way, the spare blanket and pillows are generally on the top shelf of the wardrobe, and you are welcome to ask our reception for any assistance at any time if you cannot find them. Anyway, I am glad you liked the amenities, cleanliness and hotel location. We look forward to welcoming you again and will ensure your next stay is better than the previous one. Regards, Jamie Wei GM

Location is great… staff are terrible

TripAdvisor rating 1.0/5

Ally H Business - TripAdvisor review

Would never stay here again! Location is great… the staff are awful! We arranged late checkout… only to have housekeeping walk in on my wife in the shower. They waited outside her door while she grabbed her things. When we spoke to reception she laughed and said oh well I didn’t charge your card yet. Massive invasion of privacy and treated terribly for their mistake. Stay elsewhere is my advice

Hi Ally, Do you mind telling me the room you stayed in so I can follow up on the issue you mentioned? Because I could not find your booking in our system and could not find anyone who internally handled the case you mentioned in the review. My email is, and I look forward to hearing from you soon. All the best, Jamie Wei GM

Housekeeping/ maintenance let it down

TripAdvisor rating 2.0/5

chewat Couples - TripAdvisor review

This is convenient to get to from the trams/Skybus/Southern Cross station and the studio was reasonably comfortable BUT We always travel with special clip together cutlery - a gift from our daughter - we left the forks on the sink to wash and house keeping threw them away but did not take away the two empty cans and one bottle which were rubbish. When I complained I think the bloke on the desk thought it was a bit of a joke. The housekeeping manager was supposed to call us but of course they have not. They will be very hard to replace. The bed had just one rather flat pillow each so had to try to use hard couch cushions which was not very successful. The air conditioning in the lounge room broke down in hot weather which was not comfortable. We hung up our towels as directed to say we would be 'green' and not waste energy but they took them and replaced them anyway. We are Platinum Accor members - won't be staying there again!

Docklands short stay

TripAdvisor rating 3.0/5

Kara D Families - TripAdvisor review

The hotel is easy to get to from the airport, then easy to get around using trams. The 3x2 apartment was spacious however very dated and not to the standard I expected from a Sebel property or from photos online. We had issues with the air conditioner, which the management got to as soon as possible but was not a great first night. The property we were in was quite dated, in particular the bathrooms and kitchen had a cupboard door that wouldn’t open. There is no room servicing for less than 7 days however no cleaning appliances which would have been useful for general tidying with children. Overall location is fine and fit our family comfortably but there were more than a few things that left us disappointed and not to the standard expected of Accor.

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Other web-users rate our hotel

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  • 434 reviews 5.9/10 Room
  • 296 reviews 7.1/10 Service
  • 9 reviews 3.6/10 WiFi
  • 190 reviews 4.2/10 Cleanliness
  • 163 reviews 5.5/10 Comfort
  • 43 reviews 7.8/10 Pool
  • 40 reviews 4/10 Food

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