The Sebel Residences, Melbourne Docklands 4 stars

TripAdvisor rating 3.5/5 783 reviews

The Sebel Residences, Melbourne Docklands - Image 1
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Description

Our accommodation(s)

Studio

STUDIO APARTMENT - JULIET BALCONY (1 Queen Bed)

  • 2 pers. max
  • 45 / 484 sq ft
  • Bedding 1 x Queen size bed(s)

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Hotel location

The Sebel Residences, Melbourne Docklands

Cnr Marmion Pl & Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813872, 144.94256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Capri Café & Lounge

Non contractual photo

Serving a unique cuisine blended with modern Australian and European influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee on the run to a substantial 3-course dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  783 reviews

Average room, poor location, rubbish service

TripAdvisor rating 1.0/5

pevans183 Business - TripAdvisor review

Location. Nothing around. Service. Unhelpful on all accounts. Room. OK, but for the price, you’d expect some of the basics (eg coffee pod machine or a decent, not warped bed?) My experience as an Accor Gold member last 2 weeks: Quay West last week. Great experience. Sebel Docklands. Not even a drink card offered.

Expect unexpected

TripAdvisor rating 3.0/5

smoothsailing5 Couples - TripAdvisor review

After being checked into a room which still had another occupant, much to all our surprise , we landed In a decent studio suite., Similar to another reviewer my Accor status was not acknowledged until after the second shot but really they hadn’t been prepped which was a little disappointing given how well treated we are at other Accor locations. Close to terms and shops. A bit noisey outside.

needs some improvement

TripAdvisor rating 3.0/5

Warrens_of_Conder TripAdvisor review

We spent four nights at the residences over new years in a one-bedroom apartment with water view. Overall, our stay was mixed, there are some great things about the hotel and some items which were quite poor. So good stuff first, location is great, quiet end of Melbourne, with tram stop in the free tram zone outside the door. Easy access to a supermarket (5 or so mins walk) and several restaurants close by (hotel has no restaurant). The residences are in several residential buildings (not in the main building), and the view is outstanding especially on New Year's Eve. Balcony was excellent. But... there are some negatives which can be easily remedied. We arrived at the hotel and were told the room was not ready, would be 30 mins, not an issue as we wanted to get a late lunch, returned 90 mins later and still not ready, "we are short staffed and fully booked so there is a delay" so again left and retuned 30 mins later, and checked in which was cumbersome. As a guest this is not my problem, don't sell the room if you can't service (also heard this excuse given to another guest when checking out four days later) My Accor Diamond status was not recognized. Apartment furniture was cheap, stained and in some cases broken. Blind in the lounge was filthy and broken. Wooden floors in the apartment were scratched with black marks and dirty. Missing detergent and tea towel to wash up and only one bin bag (??) Blind in bedroom let in a lot of light. Breakfast included which is served at a local cafe, so bad that we bought breakfast from the supermarket after the first morning. With a few fixes and some attention to detail in cleaning, this could have been a great stay!

Comfortable apartment with good location but needs updating

TripAdvisor rating 4.0/5

Larzy8 TripAdvisor review

Lovely large 2 bedroom apartment in good location. Comfortable beds, great kitchen and exceptional showers. TV, couches and bedroom carpets need updating. Also curtains were broken and let in alot of light.

Disappointing

TripAdvisor rating 3.0/5

aldavril Friends getaway - TripAdvisor review

Somewhat disappointing. Was not advised at time of booking our room would have no service. We stayed 4 nights, apparently only gets serviced if you stay 7 plus. One set of towels for each of us and 1 shower cap for both of us. 4 tea bags and same amount for coffee. We were advised to contact if we needed more. Anyone staying more than 1 night would need more. Couldn’t you work out how many nights we are staying and give us amenities for this amount. We were also advised to empty our own garbage before we left. I think you can do better than this Sebel especially if you want people to return.

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Other web-users rate our hotel

  • 359 reviews 9.3/10 Location
  • 490 reviews 6.1/10 Room
  • 322 reviews 7.1/10 Service
  • 14 reviews 5.1/10 WiFi
  • 192 reviews 5.5/10 Comfort
  • 189 reviews 5.1/10 Cleanliness
  • 49 reviews 8.3/10 Pool
  • 38 reviews 9.5/10 Wellness Area

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