The Sebel Residences - Melbourne Docklands 4 stars

This is such a let down will never stay here again ! The rooms smelt like smoke and the hallways stunk like urine ... so discusting!!!!! For the money we spent we could’ve stayed in a much better place and had breakfast ...

An excellent place for a family break, close to tram transport into the city and many excellent restaurants nearby. The residences provided very good amenities including indoor and outdoor pools and gym facilities.

AS advised in reception whomever used it last was a smoker and had tried to cover it up busy using a spray. I had to leave the doors to the balcony open. Even after 3 days it still stank The whole apartment needs some TLC - towel rack falling off the wall in bathroom, TV remote sticky

Staff were quite rude when we asked if we could check in 1 hour prior to the normal check in time of 2pm. Our traveling party did not require access to the room early as we were attending an event. When we were able to check in upon our return at 10pm we were advised that there was only one key for our two bedroom apartment. The apartment it’s self had a good view. However, maintenance required included a towel rail that fell down into one our shins following a shower and a rubbish bin that was that dented that it did not physically open. There were a number of marks on the walls and the door to one of the rooms was visibly dirty. We were provided with dishwashing liquid but no dishcloth. It was just an overall disappointing experience. Our card then had $900 debited for a $290 stay and five days later we are still waiting on a refund. We will not be returning.

My room was nice and clean, well laid out - the bed wasn't the most comfortable ever, but good enough. The hotel reception & welcome were a bit messy but good welcoming service. The hotel location isn't the greatest - docklands lacks the vibrant culture of other areas around Melbourne CBD - but it is quieter which is a plus. The breakfast from the cafe attached to the hotel was poor and service okay at best, although it's hard to beat for value if you get the Accor $1 breakfast offer.

The location and reception staff (Callan & Iris) were very good. But the room was not clean. We had to get the cleaner in to clean the shower, doors, bathroom and mop the floors as they were dirty. The washing machine was filthy and we had to be cleaned. The bed had coffee stains and we had to replace the dooner and pillow covers as they were dirty and marked. The owner left his dirty mop in the laundry. Not good enough for a 4 start apartment

Stayed in the 2bed,2bath apartment for two nights with good views of Docklands and coast.Great location for restaurants & bars and easy walking to Marvel stadium and railway station.Would stay again in the future.

After an initial hic up with our room which was sorted out very quickly and professionally we could not fault the Sebel. Great views and check in staff were very helpful and always had a smile to greet us. Would definitely stay there again and would recommend.

We had a lovely weekend at the Sebal Docklands. Our appartment was perfect for the 5 adults that came along on this trip. Highlight was the lovely lady that checked us in early after a late night flight from Perth. Our only dissapointment was with the cafe we had breakfast in our orders were mixed up everyday and often came out under cooked... but the property and hotel are wonderful

This "hotel" is spread across differing apartment blocks which can cause issues. I recently had to battle traffic for 20 minutes due to traffic after checking in and being told i needed to park in a differing building. Upon trying to get into my room i was again told i was in a differing building and then upon checkout i was told i would need to go back, get my car out of the car park and return to reception as i needed the key to exit the car park! Disaster really and a manager that seemed to not really care,

The accommodation was very good but we couldn't find instructions on how to use the washing machine/dryer or the dishwasher, which would have been nice. The cooking pans were very very small to cook for 4 people so we ate out every night. but overall the accommodations was very good.

Docklands is a great place to stay in Melbourne - a quiet spot for accomodation but close to everything on a high frequency tram route. And the Sebel Residences provide good accommodation to fit in a family with apartment features including a kitchen and laundry.

Property was just adequate, We had apartment 1215 in Marmion. Main bedroom had sheer blinds, so light would shine through all night making it hard to sleep. Gas cooktop.didnt work. After enquiring at reception, several hours later, the gas was switched on. Carpet from lift to apartment was appalling. Made it very hard to wheel luggage. Top rack of dishwasher kept collapsing as rollers seemed to be missing. No breakfast bowls, just very large noodle bowls. A bit “faulty towers”. Location was great and staff very friendly..

Good accommodation just on the edge of the city. My family had a very good stay here with a view over the water and the city. The only let down was there was a broken chair on the balcony that almost caused an injury. This was reported immediately and we were informed it would be replaced straight away. This did not occur. The cleanliness of the apartment was very good except for the balcony which was dirty and the table had dry liquid which had been spilt on it.

Had a lovely stay at the Sebel Residences with great views from the lounge and bedroom. the only thing that let it down was the cleanliness. Stained furniture,curtains and cushions, food marks in the fridge and the balcony was so dirty I did not go out on it. ALSO sticky finger marks on the ranch slider door, glass table and coffee table. Staff were nice but will not return unless the cleanliness improves